# Page 11 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Leap the right Roofing solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162690/Leap/reviews

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Leap

4.3 (385)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 11 - Reviews of Leap

## Showing most helpful reviews

Showing 251-275 of 385 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KT

Kyle T.  
Owner  
Construction  
Used the software for: 6-12 months

### "Must have for home improvement company"

February 11, 2020

5.0

Our customer experience benefits from using JOBPROGRESS every day. We have been able to scale and have a roadmap to continued growth using this software.

Pros

Able to use from day one of a new business and have immediate systems in place to manage the business.

Cons

At times difficult to identify where to find functions, but customer support always happy to assist promptly.

Reason for choosing Leap

Superior functionality and confidence in the support team.

Review Source

CG

Christy G.  
Owner  
Construction  
Used the software for: 6-12 months

### "JobProgress Gets The Job Done"

December 18, 2020

5.0

The key difference that sets JobProgress apart besides the software itself is the training and staff availability. Our time spent training and making this program work for us and our work flow was a huge factor in us using JobProgress.

Pros

This system connected with Quickbooks projects as we needed, had great customer service, was able to be adjusted around for our flow of business, and had document creation, electronic acceptances, and storage.

Cons

A few improvements here or that but have been able to share that with the company as they continue to make updates.

Review Source

JK

Janine K.  
Project coordinator  
  
Used the software for: 6-12 months

### "It has been difficult to get it set up to do all the functions that our old system had let alone use"

May 23, 2017

1.0

Pros

Can use easily With my mobile phone. I do like the work flow statuses. The staff is friendly. .....

Cons

It takes much longer to get work orders to crews than our previous system. There are multiple glitches in the system that seem to be impossible to have fixed

Review Source

Response from Leap

June 1, 2017

We have visited EAST COAST, took account of specific concerns and have actively addressed the issues presented to us or are in process of doing so. On the work order front ... we have taken some useful suggestions and are also implementing. We appreciate the feedback and look forward to continuing to improve our product. We take all suggestions very seriously and East Coast continues to be one of our valued Customers.

JP

Jon P.  
Owner  
Construction  
Used the software for: 6-12 months

### "review "

June 14, 2019

5.0

our end goal, which is getting better daily is the overall customer exoerience

Pros

My support team jumps to help out and is willing to take ideas and put them into action. one of the biggest things thatci have likevis how they are adapting daily to the changingvenviromment

Cons

na, i dont have any right now, i will try to think of so.ethung

Review Source

SS

Stephen S.  
President  
Construction  
Used the software for: 6-12 months

### "Doesn't provide correct t data "

December 11, 2020

3.0

Salesman can use effectively, but management can't get accurate sales information and financial data. Very disappointed.

Pros

Good at document management and sending estimates

Cons

Doesn't provide accurate sales information and close rates for each salesman. Can't provide new sales per week or month!!!

Review Source

TW

Todd W.  
Sales manager  
Construction  
Used the software for: Less than 6 months

### "Nice software program"

December 3, 2020

5.0

Very good. The professional elements help with sales process

Pros

Ability to intigrate proposals with customer management and track customer through sale to completion

Cons

Calendaring on web page and inability to share webpage via personalized email intro

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

More functionality

Review Source

SW

Shawn W.  
VP of Operations  
Construction  
Used the software for: 6-12 months

### "overall a great experience. It just lacks a couple of items that keep me from fully buying in to it."

July 5, 2018

4.0

Pros

Keeps everything together in one place, and is geared toward my business model. I like the functionality of the app.

Cons

Here are the suggestions I have to be able to consider this as a long term solution. There are a ton of features and need to have short explainer training videos for each feature and then you can add new as new features are rolled out. I need to be able to connect it with Zapier so that I can push and pull customer data to other apps. I need to the signature portion to be compliant giving date, time and location of signature.

Review Source

Radiah A.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "On The Go"

August 29, 2019

5.0

Overall we can get estimates to our clients quickly so we can secure the job thanks to this software. This can be done mobile to desktop which is great.

Pros

My boss can provide an estimate on a job site and can send it over to me so I can put a piece together in minutes.

Cons

So far this software makes things so much faster for us to provide estimate quickly.

Review Source

Gaby H.  
Summer Intern  
Construction  
Used the software for: I used a free trial

### "All-in-one Contracting App"

December 17, 2019

5.0

JobProgress has great potential as an all-in-one app for contracting. Its affordability and easy to use features will continue to promote efficient business tools.

Pros

This software incentives paperless business documentation in an easy to use application. Scheduling is a breeze and the management features help to keep your business organized. Communications between employees and customers is optimized with some customization that can be done with some assistance of admin.

Cons

There is some concern with allowing a editing directly onto a document and updating information in real time is not available as of yet. This can cause some communication lags, but this can be fixed in future updates of the app.

Review Source

Response from Leap

December 18, 2019

Thanks Gaby ... appreciate the feedback.

SP

Sarah P.  
Secretary  
  
Used the software for: 1-2 years

### "Very easy to use and learn"

May 26, 2017

5.0

Pros

We actually love the software since we started using it we have come to learn so much about it and are now using jobprogress every single day. i like that we can put all the customer info in along with documents that go to each job.

Cons

we would actually like to see some sort of database so that we dont have to turn to quickbooks to do other things that we cannot in Jobprogress

Review Source

BC

Becky C.  
Office manager  
Construction  
Used the software for: 6-12 months

### "Job progress"

June 15, 2019

5.0

Great- our rep has been super friendly and helpful all along

Pros

Pretty easy to use, definatley has room for improvement but they continue to adapt and make changes accordingly.

Cons

Not being able to do financial transactions ..it would be great if it had the capacity for people to click pay here on an invoice Also want to be able to run sales tax reports

Review Source

CT

Christopher T.  
Vice President  
  
Used the software for: 6-12 months

### "Very positive experience. Like all programs, getting to know the ins and outs are always challenging"

May 23, 2017

4.0

The greatest benefit is looking out our work flow progress so we understand where we are with every business opportunity and what stage it lies. The dashboard is very informative.

Pros

It is very easy to monitor our work flow progress. It is very user friendly and can be more powerful if we had some additional training to help understand an facilitate the use of the product.

Cons

Reactionary time. A little slow at times. Time if always the challenge in learning new software. It would be great to have training courses to facilitate and maximize the power of the product

Review Source

SS

Samantha S.  
Clerk  
Construction  
Used the software for: 2+ years

### "My overall experience with Job Progress has been positive. It allows us to keep track of our jobs!"

May 23, 2017

4.0

Pros

That we are able to 100% utilize it to keep track of jobs, or divide them among what point the job is at.

Cons

there are some features, or lack of features when it comes to moving the jobs around on the production board.

Review Source

KC

Katie C.  
Marketing Coordinator  
Construction  
Used the software for: 6-12 months

### "Difficulty Getting Necessary Features Added"

December 3, 2020

4.0

Pros

It seems to work well for scheduling jobs.

Cons

I have been asking for a simple feature to be added since April, and kept being told "whenever we get this other update done, we can look at adding yours". It is now December, and the rep I had been talking to won't even return my calls, and I STILL do not have the feature I needed.

Review Source

DK

Danielle K.  
Solar manager  
Construction  
Used the software for: 6-12 months

### "Solar installer "

December 9, 2020

4.0

Its okay

Pros

Schedule is easy to access, and having so many details is nice

Cons

Changing things on app is a pain, changing dates is not easy

Review Source

NR

Neff R.  
Sales  
Construction  
Used the software for: 1-2 years

### "Great Product for Organization Across the Board!"

June 14, 2019

5.0

Pros

This product brought us to keep all the sticky notes and information on one platform!

Cons

Some features are a bit hidden in other broad ones, but just takes learning!

Review Source

EF

Erick F.  
President  
Construction  
Used the software for: 1-2 years

### "Decent System "

December 8, 2020

3.0

Pros

The ability to put pictures in while on jobs, and the ease of use.

Cons

Sometimes it runs very slowly and crashes causing me to have to start everything over.

Review Source

SS

Shawn S.  
Director of Operations  
Construction  
Used the software for: 6-12 months

### "Job Progress is a great tool for your basic construction business"

May 23, 2017

2.0

We were one of there 1st customers. We have seen a lot of improvements, we have learned a lot about what we really need and don't need in a software product.

Pros

The software is easy to use and for the most part does what you want it to. For the most part they are easy to get a hold of if you have an issue.

Cons

There are bugs after bugs after bugs. So many little glitches that really prevent you from using it to its full potential. Reports are basically useless. You can report these bugs and they say they will get it fixed, but never do.

Review Source

MB

Michael B.  
Owner  
Construction  
Used the software for: 1-2 years

### "Quality"

June 30, 2019

4.0

Very positive. If you work the system, the system works.

Pros

That JP makes it better and better all the time.

Cons

Learning curve. Thankful for great customer service.

Review Source

AA

Amy A.  
Business Manager  
Construction  
Used the software for: 6-12 months

### "JP"

September 12, 2019

5.0

it has been a fabulous overall experience. Solves all of our issues we were having prior to using it.

Pros

EVERYTHING to be totally honest with you! it is so user friendly and easy to use and the support is outstanding.

Cons

nothing to be totally honest with you! it is so user friendly and easy to use and the support is outstanding.

Review Source

JL

Justin L.  
Sales  
Construction  
Used the software for: 1-2 years

### "Progress with JP"

December 8, 2020

4.0

Pros

Really helpful with keeping up to date with customers

Cons

Not a fan of the app not showing numbers on tablet or phone. I want to see my sales numbers

Review Source

RL

Ross L.  
Project manager  
Construction  
Used the software for: Less than 6 months

### "Job progress has helped keep jobs organized and easily accessible out in the field . "

July 2, 2018

4.0

A lot more organization

Pros

It's like having the job folders with me out in the field which makes it easier to pull things up while on the job

Cons

I seem to always have issues with the system running slow at times . I also seem to have issues while entering in material and labor where it will clear on its own or won't pull up what I'm looking for when I start typing it in. I then have to clear it and redo it. I was directed by one of your account managers that I need to clear the cache regularly which has helped but it seems to happen too frequently which can be extremely frustrating when you are in a hurry. I wish there was a feature where you could send a text instead of calling a home owner . Like when you hit call and it gives you the option with their number it would be nice to have an option to send a test message.

Review Source

EM

Evie M.  
Permit assistant  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "It has helped our company progress more"

December 3, 2020

5.0

Pros

We have 3 different companies in 3 different locations use this to coordinate information on the jobs we have together

Cons

I'm not exactly sure what the others can see or can't see. Seems like I do double the work.

Review Source

TS

Tiffany S.  
Receptionist  
Construction  
Used the software for: 6-12 months

### "Wonderful"

June 28, 2018

5.0

Pros

Easy to use, color coordinated, can narrow my search quick and easy Sync's with google calendar

Cons

I do not like that I have to "lost job" a file instead of deleted it It should show you a graph of your customer leads weekly

Review Source

Response from Leap

June 29, 2018

Tiffany, Allstate is one of our first and earliest Contractor Subscribers ... alot of our improvements have come from listening and acting on input from companies like yours. We listen to every person in every position ... both in the office and in the field to make our platform the best ... thanks for your input always.

NM

Nate M.  
HR  
Construction  
Used the software for: 6-12 months

### "Simple to use, with Great Potential"

June 14, 2019

4.0

I am happy with it, and use it daily for our business

Pros

Ease of use, clean layout, clean user interface, great tutorials available, quick response to questions

Cons

Not enough reports or customization features, but the software is still new and i believe will definitely be added soon

Review Source

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