# Page 12 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Leap the right Roofing solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162690/Leap/reviews

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Leap

4.3 (385)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 12 - Reviews of Leap

## Showing most helpful reviews

Showing 276-300 of 385 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Skyler R.  
Superintendent  
Construction  
Used the software for: 6-12 months

### "Big sky review"

December 9, 2020

5.0

Pros

I love the ease of finding all of the documentation necessary to do my job.

Cons

It’s not the easiest thing to learn and takes a little while to use the full functions.

Review Source

WY

Wendy Y.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Makes running a busy roofing business much more efficient! "

June 17, 2019

5.0

We love Job Progress! Our support guy,representative, is always available by text or phone. He has been very helpful in training us and answering our questions. Job Progress is helping our business run smoothly and efficiently. We are able to get more work accomplished in less time!

Pros

This software is very user friendly. The color coded job stages can be set to your business needs and give a great visual on where the work flow stands. We also love the reports that can be accessed to see how the salespeople are performing. This helps us adjust areas that are needed to boost sales.

Cons

We wish that we could have the option to text photos from Job Progress instead of emailing them.

Review Source

kM

ken M.  
estimatorBSR  
  
Used the software for: 1-2 years

### "Haven't seen that imaginary Visa gift card yet"

July 8, 2017

3.0

Pros

The GPS to find the jobs is pretty cool... clearly having customers organized Is pretty good too not having to go to the office or call to get customers is actually beneficial

Cons

The other day I had to try to log in while driving and out in the field, what a pain it was. I ended up deleting my mobile app by accident

Review Source

LD

Luis D.  
Project Administrator  
  
Used the software for: 6-12 months

### "Job Progress is a great program. Easy to get used to and gets the job done."

June 28, 2018

4.0

Pros

I like the fact that it works well on it's mobile app version. I like that it's really easy to understand.

Cons

I think search options can be improved to make it easier to find our filed jobs. The speed to can be improved as well.

Review Source

Response from Leap

June 29, 2018

Luis - Thanks for your positive review! Jesan is a great Company and led by an amazingly talented business leader (Chris T.) We have and will continue to work towards meeting and hopefully exceeding your business requirements and expectations. Hopefully, you will continue to find value in it. Thanks again.

DR

Dovonna R.  
President  
Construction  
Used the software for: 6-12 months

### "LOVE this program"

July 2, 2018

5.0

The program has really helped us organize our projects better and keep everyone on the same page. It's very user friendly and reliable.

Pros

The functionality is great and we are able to collaborate within the office or out in the field seamlessly. It helps with organization and scheduling and keeping everyone on the same page as well as accountable for their "task" and responsibilities.

Cons

Sometimes the mobile app acts a little wonky...but nothing that stops work. No major complaints here.

Review Source

Alizeh S.  
Admin assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Overall fairly easy use and has everything i need. "

July 5, 2018

4.0

Pros

The organization that this system provides me is honestly really helpful. I feel like I can navigate the system easily.

Cons

Sometimes i feel like it is a little overwhelming with all the features that are scattered around the site.

Review Source

HL

Haley L.  
Production Assistant  
  
Used the software for: 6-12 months

### "easy to use, increases fluidity in business"

June 28, 2018

5.0

Pros

user friendly, it's easy to learn when you're new and the home screen dashboard is well organized. it helps a lot!

Cons

I wish there was an easier way to tag a person in a job note, rather than having to assign a task to their name which can easily be lost or forgotten

Review Source

Response from Leap

June 29, 2018

Haley, Thank you for using JP in you business at Krumwiede! We strive to stay focused on ease of use and fluidity ... we will continue to stay true to that. P.S. I like your idea of tagging people in notes ... will discuss with team.

LK

Leona K.  
Administrative Manager  
Construction  
Used the software for: 6-12 months

### "We LOVE JobProgress!"

July 5, 2019

5.0

The growing pains we have experienced are so MINOR compared to the MAJOR efficiencies we have been able to incorporate into our workflow -- just love it!

Pros

User-friendly, intuitive, excellent training, superb customer service.

Cons

I can't think of a thing that we don't like about the software!

Review Source

ZL

Zach L.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Best Customizable CRM forvroofing! "

June 28, 2018

5.0

Ease of business flow

Pros

Customizable, easy of use, well laid out app, overall functionality is great! Cost is excellent! Great support staff, very responsive and great to use!

Cons

Need to be able to add subs on jobs and they can send invoices, more permissions for sales staff and project managers, to vague now.

Review Source

Response from Leap

June 29, 2018

WOW! Best Customizable CRM for ROOFING! That brings a smile to the JP team! ZACH - Our SUBCONTRACTOR portal is LIVE now ... check it out. Yes, we will continue to improve our permissions as required. We do have several companies that we are working with to improve our permissions framework to meet everyone's needs. We understand ... thanks for that input ... we are on it.

EW

Eric W.  
Operations manager  
Construction  
Used the software for: 6-12 months

### "Easy for us to use. Good for people like me who are disorganized."

May 23, 2017

5.0

Organization and the ability to sell jobs on the spot. Also a great time saver

Pros

Scheduling appointments and and having separate calendars. I like being able to type up a proposal while at a customers house and have them esign right there to avoid go backs.

Cons

I mostly work on the app in the field. It doesn't allow me to scroll through pics with the homeowner i have to open each one individually. And I don't think I can send pics through the app either.

Review Source

WM

Wes M.  
President  
Construction  
Used the software for: Less than 6 months

### "WOW SERVICE"

October 14, 2020

5.0

Easy to use. Easy to learn.

Pros

Customizing, tracking, documentation and overall customer service.

Cons

Its hard to say because they customize everything to fit our needs without any added cost.

Reason for choosing Leap

Because \[SENSITIVE CONTENT HIDDEN\] is great at what he does and really cares for his customers. Found that out within 5 mins of speaking with him. Thank you.

Switched from

[iRestore](https://www.capterra.com/p/184010/iRestore/)

For overall availability to manage multiple services.

Review Source

DB

DESIREE B.  
Project Manager  
  
Used the software for: 6-12 months

### "Helpful app in the field when it works properly"

July 5, 2018

3.0

Pros

Everything for my jobs is all in one place which makes all of my jobs very organized. I can view all of my jobs, pictures, notes, and calendar all in one place.

Cons

The software is glitchy and getting to the insurance information quickly is a nightmare. The app is not friendly with the IPhone X in general and moving from screen to screen or viewing g diffeeent pictures often doesn't work as easily as it does on my iPad

Review Source

CC

Courntey C.  
Roofing Administrative Assistant  
Construction  
Used the software for: 6-12 months

### "Meets my needs. Sometimes it can be slow and It would be nice if it was customizable."

May 23, 2017

4.0

Everything is much more organized and well put together.

Pros

All the features work for what I need done. Everything is easy to understand and I love how things are color coated.

Cons

I don't like how you are not able to really customize what you want. I would love it if I was able to change the names on certain categories. Also, if it was easier to change the categories for certain jobs without having to go into the actual job itself.

Review Source

VG

Verna G.  
admin  
Construction  
Used the software for: 6-12 months

### "easy"

June 28, 2018

5.0

easy , convenient and fun.

Pros

I like the way the layout is formed, it is easy and self explanatory for users to know what and when to move jobs.

Cons

the most time consuming part about job progress is the time waiting for documents and photos to upload into job progress.

Review Source

Response from Leap

June 29, 2018

Verna, We are happy to provide your Company with the tools you need to excel! We have fun doing it. As we continue to mature as a Company and Product ... you will see faster uploads as well! Thanks again!

VN

Vlad N.  
Manager  
Construction  
Used the software for: 6-12 months

### "Simple & Efficient Tool"

June 28, 2019

5.0

Great decision to sign up with JobProgress.

Pros

Simplicity, convenience, easy access. Great training and support.

Cons

I do not have any issues or problems with software.

Reason for choosing Leap

Simplicity and Innovation.

Review Source

SA

Shawn A.  
Account Executive  
Construction  
Used the software for: Less than 6 months

### "My review"

December 15, 2020

4.0

Good experience, just a lot of clicks to and get lost at time.

Pros

Easy to read and the look is good on the eyes and not complicated to see after looking at it all day. Server seams slow in between clicks.

Cons

Lots of clicks to do just one things, feel like there should be more automation. Transferring Docs/Pics for one account to another is really difficult, would be able to select more then one item at a time.

Review Source

JK

Jeff K.  
Director of Sales  
  
Used the software for: 6-12 months

### "Job Progress is a constantly developing program that has a great look to it. "

May 26, 2017

4.0

Pros

The interaction between desk top and mobile versions is seamless, homeowner's page feature is a great communication tool, friendly representatives and fair cost.

Cons

The reporting capabilities are very limited in relation to sales. They have not yet developed a detailed and customizable reporting format, however, I do know it is being worked on. Some pages seem to take a while to load.

Review Source

DT

Dan T.  
Business Development  
  
Used the software for: 1-2 years

### "JobProgress has helped us greatly as a company. Easy to track and manage the customer experience."

June 1, 2017

5.0

Pros

JobProgress is essentially a one stop shop for customer/job management. We can organize docs, photos, and customer notes all in one place for every staff member to see. It streamlines our process, and makes for happy customers.

Review Source

DM

David M.  
General Manager  
Environmental Services  
Used the software for: 6-12 months

### "Very detailed"

June 28, 2019

4.0

Pros

It easily allows us to track jobs in any stages, from the lead, to the quote, to the sale.

Cons

A tad glitchy. And the training was sub-par, we are still learning a lot on our own.

Review Source

LH

Lora H.  
Receptionist  
  
Used the software for: 6-12 months

### "Has everything I need"

November 7, 2017

5.0

Pros

How everything is connected. All the information is easily accessible. Everyone can see exactly what happened with every change.

Cons

Speed is too slow. It takes a while to update after every change. I actually need 2 screens to keep continually working.

Review Source

Response from Leap

November 10, 2017

Thank you Lora, We are continually investing and working on improving/optimizing speed for a better end user experience. We will continue to improve!

CS

Christine S.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Good customer service, but beware of up front fees!"

January 27, 2020

3.0

Pros

I liked the customer service. Whenever we asked a question we got a speedy answer.

Cons

They over sold the system and assured us that it would be a good fit for our company. We asked if we could have a trial system and they had us pay 1/2 up front. After 2 weeks we knew that the system would not work and that it was not at all what we were promised. They gave us a small amount of the user fees back but the initial investment was never returned. Make sure that you can use the system before you give them your money.

Review Source

ME

Michael E.  
568 Marina Street Atlanta Georgia 30354  
  
Used the software for: Less than 6 months

### "So far so good not too many complaints works well and will be recommending it"

June 28, 2018

4.0

Pros

Some of the features that I like best are that I can track my jobs by clicking the button. Also I think it's a great tool to be used in the field by all salesman and technicians. The easy access it provides leaves a lasting impression on all contractors

Cons

The few things I would change would be being able to import are Excel sheet to generate the same proposal we do at this time

Review Source

Response from Leap

June 29, 2018

Michael, We are looking forward to working closely with Bell to meet and hopefully exceed your expectations for JP. Working with the founder of Bell is very helpful ...we are appreciative about how organized and effective the planning has been in an effort to make adoption an easy process. We are committed to working with Bell Roofing on anything that needs to be done to ensure your success. Thanks for the review!

DH

Dustyn H.  
President  
Construction  
Used the software for: 6-12 months

### "Great production software"

June 14, 2019

4.0

Pros

The many features in keeping us organized.

Cons

Slow. Some features are not practical and others complicated to set up. Not strong on marketing or admin or CRM

Review Source

cG

charlie G.  
sales  
Construction  
Used the software for: Less than 6 months

### "Job Progress Used Daily"

December 5, 2020

4.0

a real learning curve to be profecient.

Pros

track customers, make forms on my mobile device

Cons

errors constantly on form creation while using mobile device. jobs hide when they are transferd from sales people.

Review Source

SS

Shawnte S.  
Account Manager  
  
Used the software for: 6-12 months

### "My experience has been fine, not great. "

July 5, 2018

3.0

Pros

It is a great cloud based service for record keeping. My sales guys love the fact that they have access to all of their work and don't have to carry around a ton of paper.

Cons

There are some improvement that can be made as far as moving things around with ease, adjusting user permissions, integration with google and company cam and response time.

Review Source

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