# Page 14 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Leap the right Roofing solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162690/Leap/reviews

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Leap

4.3 (385)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 14 - Reviews of Leap

## Showing most helpful reviews

Showing 326-350 of 385 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AML

Ann Marie L.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Does not integrate with QuickBooks Desktop Version"

December 11, 2020

2.0

Pros

Would work well if it integrated with the desktop version of QuickBooks.

Cons

This software was recommended to us by our business consulting team. Unfortunately, it has not been a good fit because it does not integrate with QuickBooks desktop version. We have to do double the work to have info available in both QB and JobProgress which takes valuable time away from other tasks.

Review Source

BH

Berkley H.  
sales & office manager  
Construction  
Used the software for: Less than 6 months

### "job progress review"

December 11, 2020

4.0

Problems - needs something like excel or google sheets go link go file love the system as a whole and the good outweighs the bad.

Pros

The ease of seeing all of a customers file on one page.

Cons

Financing could be improved to help our company specifically.

Review Source

SR

Shayne R.  
owner  
Construction  
Used the software for: Less than 6 months

### "Great Product"

June 28, 2019

5.0

Scheduling is easy and sharing information about customers from the office and in the field is great.

Pros

We really like the ease of access for the salesmen to have it on their cell phones.

Cons

We find it hard to understand all the features that are available and how to implement them at times.

Reason for choosing Leap

This product was recommended to us by a GAF representative.

Review Source

LP

Laurel P.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Very user friendly and customer support is easily accessible"

May 23, 2017

5.0

Streamline and have better communication with field and office and customers

Pros

Mobile and the many features it has with our paperwork and be able to go paperless eventually with this, scripts, data and note input, being able to customize to how we complete our business

Cons

Integration being easier from current systems being used. I would also like for there to be more training videos broken down by set up, how to enter and get full use out of its many features and looking at computer versus training on cell phone or laptop for field agents

Review Source

JM

Jim M.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Productivity software with paperless contracts and customer and job phase tracking"

May 23, 2017

5.0

Paperless contracts, tracking productivity of jobs, and organizing my business in a central place is a huge plus for my company.

Pros

With JobProgress I will never misplace a contract again. It allowed me to streamline my systems for sales, expediting and installing. I can track all the phases of the job.

Cons

There is a learning curve since it has a lot of functionality built into it. However, I've been using the software for 3 months and I find new features regularly so the learning curve issue is tempered by more features than I thought I purchased.

Review Source

JS

Johno S.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Excellent program that allows us to access information on the fly!"

July 2, 2018

5.0

The direct immediate access to job progress notes & all documents attaining to each job.

Pros

The ability to share & access information of all jobs in the works or in the build process on the fly, anywhere & everywhere.

Cons

Haven't found any features within the application that are unlikely to dissatisfy the team or I. We use the application to its fullest potential and nothing has gone wrong since we started with the program. Keep up the great work on the application and all needed updates and we as a company do not see any problems to come !!

Review Source

CG

Carrie G.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Not Recommended"

November 17, 2020

1.0

We will be discontinuing use of this product. There are so many better options out there.

Pros

Initially, what I liked most about this software is what we were promised we would be able to do. We were misinformed.

Cons

The customer service. We were told we could transfer our contacts and jobs into Progress from our old CRM, but that was untrue.

Review Source

PK

Phil K.  
Sales Consultant  
Construction  
Used the software for: Less than 6 months

### "Difficult to figure out how to move on the progress line on a laptop"

May 23, 2017

4.0

Less jobs get forgotten

Pros

Keeping track of jobs in one app is very nice instead of searching through my calendar. I like the ability to upload photos and additional documents

Cons

The google maps gives me the wrong city sometimes. I would like to be able to edit a word document and have it save the editing in Job Progress

Review Source

CA

CYNTHIA A.  
OWNER  
  
Used the software for: 6-12 months

### "I am very pleased with Job Progress. It has become an indispensable tool for our business. "

May 24, 2017

5.0

Pros

It makes our job easier. Most functions that usually took us a while to do. Sending proposals, invoicing, emailing are all done at a click of a button.

Review Source

zS

zane S.  
owner  
Construction  
Used the software for: Less than 6 months

### "Revolve Construction "

June 15, 2019

4.0

Pros

Its extremely east to set up for your company and work flows. I'v used other CRM softwares in the past that required far too much work to customize.

Cons

The sign up process was a headache. We were told some incorrect statements by the sales team

Reason for choosing Leap

They integrate with SRS and overall value

Review Source

NP

Nick P.  
Sales Rep  
Construction  
Used the software for: Less than 6 months

### "All around, this program is top notch"

July 5, 2018

5.0

Organization of customer information and job details for residential construction projects

Pros

Job progress has unlimited potential. It goes more in depth than other programs of the same nature. The reps have worked with us to resolve kinks, which is much appreciated. The web pages have an attractive appearance and, theres a good flow to the features.

Cons

Theres a learning curve to using JP. There are quite a few ins and outs that you have to be aware of in order to not get frustrated with the program.

Review Source

MH

Misty H.  
Director of Operations  
Construction  
Used the software for: Less than 6 months

### "My favorite CRM"

August 22, 2019

5.0

Great customer service, terrific features and just amazing.

Pros

All the features and updates. It continues to grow with the construction industry. I can't wait to see what the future holds.

Cons

I don't have any complaints. I have used several CRM's and this is by far the best. It is affordable and awesome.

Review Source

ZY

Zoe Y.  
Receptionist  
Building Materials  
Used the software for: Less than 6 months

### "It was very easy for me to learn and get the hang of!"

June 28, 2018

5.0

I'm on top of all appointments and I don't struggle to keep track of all of them. It's stress free.

Pros

I like most about this software.. probably how organized it is, it's easy to navigate to get to where you need to be.

Cons

It won't let me change my profile color because Only the administrator can. Other than that, it's great

Review Source

Response from Leap

June 29, 2018

Zoe, I really love reading that it was very easy and you got the hang of it easily. That is the key to success in this business of providing software as a service to customers like you. We appreciate your input. Thank you.

AM

Ashley M.  
Systems Manager  
Construction  
Used the software for: Less than 6 months

### "No integrations with Zapier"

October 3, 2019

5.0

We ended up cancelling because we were unable to do any zapier integrations.

Pros

This software has a lot of great features for our employees to track projects and move them to the stages they need to be in with ease.

Cons

There is no zapier integration so we're unable to do any automatic updates and exports to other software programs.

Switched from

[OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/)

We thought JobProgress would be more organized - which it was, but without being able to integrate through zapier it didn't work for us.

Review Source

kS

kevin S.  
Managing Partner  
Construction  
Used the software for: Less than 6 months

### "Job Progress"

June 28, 2019

5.0

Ease of use on entering leads. Have not been taught well how to use system. Program is great and has lots of potential. Training has a long way to go

Pros

Ease of entering and processing leads. Looking up customer address b4 entering into system

Cons

Training not good. I was shown how to use not taught how to use.

Review Source

JI

Julie I.  
Project Manager/Sales  
  
Used the software for: Less than 6 months

### "We've recently begun use of your product, with the company we're working with. So far just fine."

May 31, 2017

4.0

Pros

The program you've designed is very detailed. I've worked with 3-4 technology based programs in construction industry thus far.

Cons

Not sure the ease of loading photos to ur program. We just completed the training for use of your program 2 weeks ago with our C.E.O. of our company and 2 additional salespersons. Currently I imput data daily on this program and so far the Cons r few. As I get more familiar with Job Progress I may have additional concerns.

Review Source

JS

Jake S.  
Management/Sales  
Graphic Design  
Used the software for: Less than 6 months

### "We switch to Job Progress from another srm. JP has great features. App and web page work flawlessly "

June 28, 2018

5.0

Productivity

Pros

Easy of use, and keeps everyone connected on the job from all company reps to customer. Switch over has been great and flowed smoothly. Tech support is out standing and willing to help make changes to the system.

Cons

I don't think I haven't found anything yet. Being new to the system and from the system we have used, this has need a great system

Review Source

Response from Leap

June 29, 2018

Jake, Roman Roofing is the REAL DEAL! We love you guys too! We will continue to work towards excellence on every level.

CB

Chris B.  
Sales/ Project Manager  
  
Used the software for: Less than 6 months

### "Awesome program. Super user friendly"

June 28, 2018

5.0

Pros

The organization and easy use. I love how all the contracts auto populate and signatures are time/ date stamped.

Cons

None so far. There is a couple things I recall thinking to myself that might need some changes, but can't recall at the moment.

Review Source

Response from Leap

July 2, 2018

Chris, Thanks for the positive review! We have and will continue to work hard to satisfy the business requirements that Brinker needs and deserves. Glad to be working with a Company like Brinker and making all of you happy. Super user friendly.

GW

Grace W.  
Administrative Assistant  
  
Used the software for: Less than 6 months

### "Very easy to use and navigate through"

July 2, 2018

5.0

Pros

I like that we can maintain all of the files in one place and if one customer has multiple jobs, we can separate everything in individual jobs. Also we can scan and file everything in the system with no problem

Cons

If the program is running for a while, it affects the program and starts to slow down. It is not easy having to work with the program all day and then not be able to run as good as it does in the beginning of the day.

Review Source

DC

Daniel C.  
Application Support Analyst  
Utilities  
Used the software for: I used a free trial

### "Administrator"

June 22, 2022

3.0

Pros

The job management product is easy to use and user friendly

Cons

It cannot connect or read data from our company database

Review Source

JV

Joyce V.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Office Manager"

December 16, 2020

4.0

Pros

All information is in one spot for everyone to see

Cons

Scheduling only allows for consideration of 1 employee on crew

Review Source

sH

samantha H.  
secretary  
  
Used the software for: Less than 6 months

### "we are currently using this system and it could use some tweeks but is working pretty good"

May 24, 2017

3.0

Pros

everything is fairly linked w everything else. for the most part i dont have to imput into multiple spots so the same information can be seen everywhere.

Cons

it randomly duplicates things such as appts or jobs or entire cust. profiles on its own. uploading pics doesnt upload it everywhere in the profile. creating and viewing invoices has too many repeated steps to make the invoice reflect the info already in jp. etc

Review Source

aM

alexander M.  
owner  
  
Used the software for: Less than 6 months

### "Very easy to use. The convenience of being able to access information from anywhere is awesome."

May 31, 2017

5.0

Pros

easy access ability and convenience. job tracking is very helpful. We like being able to access from our mobile devices

Cons

Searching by phone number is tricky. I need customer's name or address. System won't search by phone number. Also, if you make system changes at any time, it only goes into effect for new clients. Existing clients/jobs will not have the new changes available within their profiles.

Review Source

MS

Monica S.  
Marketing  
  
Used the software for: Less than 6 months

### "JobProgress solved most of the problems we had with our current CRM. "

July 5, 2018

5.0

Pros

JobProgress is very easy to work with, very user friendly and has many different reports that make my job easier. We just moved to Job Progress and so far, we are very excited to see that we can manage our clients more efficiently.

Cons

We moved to JobProgress in the last two weeks and so far I'm very happy with this this system. Job Progress solved all the problems we had with our previous system.

Review Source

JD

Jack D.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Transition"

December 3, 2020

4.0

Pros

The ease of use. This has been painless

Cons

I do not have any concerns at all. This has been without and concerns

Review Source

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