# Page 15 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Leap the right Roofing solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162690/Leap/reviews

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Leap

4.3 (385)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 15 - Reviews of Leap

## Showing most helpful reviews

Showing 351-375 of 385 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BM

Brandie M.  
Construction Admin  
Construction  
Used the software for: I used a free trial

### "Jobprogress"

August 28, 2019

4.0

Pros

that it is easily accessible form a mobile device and everything you need regarding your jobs are right at your fingertips

Cons

the software still has some kinks that need to be worked but overall easy to use

Review Source

BM

Beth M.  
Office Administrator  
Construction  
Used the software for: Less than 6 months

### "Professional & Great Organization! "

May 23, 2017

5.0

Ease of mind knowing all customer data is safe in one place, and easily accessible.

Pros

The ability to add task reminders and set appointment reminders to my salesman. Even email the customers of the appointment date and time. And to track all our customers in one easy setting! To gather reports as needed. To view Staff and Production calendars for the whole team. A great product for a great price!

Review Source

LV

Lauren V.  
Marketing Manager  
Construction  
Used the software for: Less than 6 months

### "So far, it's easy to use and if I have questions I can contact Kaitlin or David anytime."

May 23, 2017

5.0

Pros

It's user friendly unlike other lead/workforce programs. Everyone in my company has all of their jobs and information on their phone, so they can never forget any job information.

Cons

So far learning the software is difficult, but once I've used it for a while I think it will be extremely easy to use. Even for the technically challenged employees at my office.

Review Source

JS

Jeremy S.  
Manager  
  
Used the software for: Less than 6 months

### "Innovative program simplified our operation."

May 31, 2017

5.0

Pros

The ability to be linked with the whole team across multiple offices. The fact that I as a manager can run a real time report for almost anything is just icing on the cake. As just a crm program this is already a great value.

Cons

Lack of roof measurement tool is literally the only thing missing. Once that's added it's lights out for all competitors.

Review Source

jP

joseph P.  
installation manager  
Consumer Goods  
Used the software for: Less than 6 months

### "So far it's been great. Our rep has been responsive and helpful. "

July 5, 2018

5.0

answering job related questions while out of the office.

Pros

the ease of downloading pdf's. the quick search for customer jobs and being able to access job photos at the office or mobile on the job progress app.

Cons

it does not find my email address's with just a letter or two. I typically have to enter the whole address before it shows one to choose from.

Review Source

SC

Seth C.  
Home Specialist  
Building Materials  
Used the software for: Less than 6 months

### "Great Work"

December 12, 2020

3.0

Very good!

Pros

Great ease of use and user friendly. I love the organization

Cons

Unable to copy and past throught which really helps for emails and links.

Review Source

NB

Nathan B.  
Owner/G.M.  
  
Used the software for: Less than 6 months

### "JobProgress eliminated six (6) other software pieces we were using to help streamline or process."

May 24, 2017

5.0

Pros

I like the adaptability. The team at JobProgress is actively seeking feedback to continually improve the software. And the changes are improvements not setbacks.

Cons

I wish we could build our own templates. I have waited close to 8 weeks for a template! That's too long. We should be able to cut that time by building these ourselves.

Review Source

JC

Jacquita C.  
GM  
Construction  
Used the software for: Less than 6 months

### "Great CRM"

June 16, 2019

5.0

It has been a great CRM for our company.

Pros

Ease of use for new users and administrators.

Cons

Report functionalities and company specific preferences

Review Source

ZW

Zachary W.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Job Progress is a great tool"

December 8, 2020

5.0

Pros

I like the ease of tracking a job and uploading pics and docs.

Cons

Having to wait for the office to add job numbers and make leads active.

Review Source

KM

Kathy M.  
General Manager  
  
Used the software for: Less than 6 months

### "Fairly new to us but we have excellent customer support for every quirk we ask about or require"

June 5, 2017

5.0

Pros

Drop down boxes; search feature; ability to customize; ease of in the field usage; color coded tabs; staff calendar (24 hours); task reminders; multiple access points to customer manager

Cons

Occasional drag time; does not interface with Google; photos don't load in proper orientation & are of poor quality (taken with Iphone6)

Review Source

HB

Harvey B.  
Business Development Manager  
Construction  
Used the software for: Less than 6 months

### "Excellent"

October 18, 2018

5.0

Pros

The most robust and user friendly workflow and company management system for construction contractors by far. I have demo'd just about every application out there and nothing compares.

Cons

Nothing that wouldn't be just a petty preference. I had a couple of ideas for features and both of them came within an update yesterday.

Review Source

JH

John H.  
Sales  
Construction  
Used the software for: 1-2 years

### "User friendly"

December 8, 2020

5.0

Love it

Pros

Ease of use, easy to understand, makes keeping track of my business wasy

Cons

Finding certain buttons or Functions at tomes

Review Source

KG

Kaylin G.  
Assistant Manager  
Construction  
Used the software for: Less than 6 months

### "Awesome upgrade!"

July 2, 2018

5.0

Being able to use more hands on technology versus pen and paper.

Pros

How easy it is to use and learn. They actually flew the owner out to meet and train with us! When we need something their team is always there to help.

Cons

There is no time clock for people to clock in and out and the way the contracts are set up are hard to change.

Review Source

ZE

Zachary E.  
Roofing Specialist  
  
Used the software for: Less than 6 months

### "It can be a little overwhelming at first but it does comprehensively cover jobs"

July 3, 2018

4.0

Pros

I like the ease of use the most, especially on the desktop because it's quick to navigate. I also like being able to upload pics straight from the mobile app.

Cons

Not as customizable as I'd like. Integrated crm/email functionality would be great. Also, wish I could save my log-in on the mobile app.

Review Source

KB

KAREN B.  
CLIENT SERVICE SPECIALIST  
  
Used the software for: Less than 6 months

### "It took some getting used to, but I like it"

July 2, 2018

4.0

Pros

I like the calendar alot. You can see a specific person and then all jobs. I also like how easy it is to put appointments in.

Cons

I do not like how long it takes to look at a photo, but the quality is good. I don't like how you have to click on a salesman all the time if you look at something else.

Review Source

RA

Rick A.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Everything is good, but the picture download can not be done at once, individual only."

July 2, 2018

5.0

Pros

I like everything but have problems with the picture download. I had asked customer support well over a month ago and no response.

Cons

Picture download, if you could fix the issue so that we can download all pictures at once. I had asked customer support well over a month ago and no response.

Review Source

KD

Kelly D.  
Project/Claims Manager  
  
Used the software for: Less than 6 months

### "JobProgress has exceeded expectations in what I thought a CRM could really do. Highly recommend!!!"

July 9, 2018

5.0

Pros

Ease of use, functionality and the ability to fully customize to make it work best for your company.

Cons

Still scratching the surface of what JobProgress is capable of doing, so I know I have not seen the best of what it can do. But I love what I have seen so far.... and so have my co-workers.

Review Source

SB

Stephanie B.  
Office Assistant  
Construction  
Used the software for: Less than 6 months

### "Program serves its purpose. Helpful to our business."

May 23, 2017

5.0

Pros

Easy to understand, convenient. The program itself is pretty self-explanatory. Messaging/Chat capabilities are nice for multiple employees.

Cons

Have to make an appointment to get assistance. Sometimes it glitches and I have to refresh the page.

Review Source

RP

Rodrigo P.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Great, total package software for contractors"

July 2, 2018

5.0

Total package software for contractors

Pros

Activity feed, Search Function, Calendar, Workflow, report section and profitability report for each customer

Cons

Trade news, Classified, Product focus, No instant Chat Support, Do not warn a duplicate customer name

Review Source

JR

Joshua R.  
Estimator  
  
Used the software for: Less than 6 months

### "Overall has been good but nor great."

May 23, 2017

3.0

Pros

Organization of everything features that it has and the functionality of the program. Good layout..

Cons

Customer Service has been bad. I've tried calling and never get a call back from our rep. Had some questions about the program.

Review Source

EU

Evamarie U.  
Accounting Manager  
  
Used the software for: Less than 6 months

### "Better than most Databases on the market"

June 5, 2017

4.0

Pros

You can customize all functions, love the map address option, ease to add new jobs to previously entered clients

Cons

TOO MANY CLICKS, Sales-Commission horrible, Accounting portion...will never use not enough of an accounting base

Review Source

RR

Raymond R.  
Owner  
  
Used the software for: Less than 6 months

### "Great product helped my remodeling company be more profitable instantly!"

July 3, 2018

5.0

Pros

Ease of moving leads through the sales process and the customer website so updates and document tracking is smooth

Cons

Building sales templates but I may have job progress do it for me as I'm a contractor not a computer guy.

Review Source

mH

marty H.  
senior project manager  
Construction  
Used the software for: Less than 6 months

### "This program is perfect for what our company is looking for. "

May 23, 2017

4.0

it is a central source for both of our roofing departments, easily accessible by both departments.

Pros

Ease of use, ability to be modified to meet specific company needs. like the customer service being very accessible.

Review Source

BM

Brian M.  
Owner  
Construction  
Used the software for: Less than 6 months

### "JOBPROGRESS Review"

June 28, 2019

3.0

You contact us too much via phone and email.

Pros

To use its not easy to use like the Joist app

Cons

Too few colors for stages. Doest flow easily.

Switched from

[Joist](https://www.capterra.com/p/230138/Joist/)

No job stage markers

Review Source

MJ

Mona J.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "The set up was easy"

May 23, 2017

5.0

We hope to make running the office more efficient.

Pros

The ease of set up. I found it easy to enter the information needed to populate the fields. I was able to move between the screens easily.

Review Source

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