# Page 4 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Leap the right Roofing solution for you? Explore 406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162690/Leap/reviews --- Leap 4.3 (406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 4 - Reviews of Leap ## Showing most helpful reviews Showing 76-100 of 406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IA Irene A. Scheduling Manager Construction Used the software for: 1-2 years ### "Best Software We ever purchased" December 9, 2020 5.0 We have eliminated the process of our estimators having to return to the customers home to pick up signed contracts. We can access this software from anywhere at anytime. We were all able to keep working from the pandemic from home. Pros We like that it is fast, easy, convenient and accurate. We like that our customers can view and approve right from their computer or mobile device and we love how they are always making improvements to better the software. The customer service is phenomenal. Cons I do wish the scheduling was displayed in some type of list form, instead of monthly or weekly. But it's still very manageable. Reason for choosing Leap We choose jobprogress because of the cost, the effectiveness, the accessibility and the amazing customer service. Review Source BW Byron W. Account Superv Construction Used the software for: 6-12 months ### "Great tool" December 15, 2020 4.0 Pros All CRMs are different and take some getting used to. JobProgress is no different. Once I learned the interface/workflow, it became a breeze to use. No CRM is perfect, but JobProgress is a great tool. In a prior life, I used AccuLynx. I would recommend JobProgress over AccuLynx any day of the week. My favorite features would include the comprehensive estimating (and the ability to add margin to a job) and the process to draft proposals (and have users view/accept them), change orders, etc. Cons My complaints are really granular. The average user probably wouldn't even know about the issues. For instance, I have not found the ability to draft my own email templates. Rather, the company setup an email template and I continually have to go in and edit the same verbiage (daily) so that it tells prospects what I want them to hear/understand. Having the ability for individual users to have their own email templates would be quite helpful. When building an estimate and selecting various materials, some of the drown-down variables won't populate after being selected. That doesn't sound like a big deal. However, when you build a material order off said estimate, the supply house needs to know the size/color of some products in order to properly fulfill the order. Review Source akinlotan S. supervisor Construction Used the software for: 6-12 months ### "Very Dynamic and Highly Optimized " May 5, 2021 5.0 We use this software to manage our project in real time. it has a multi user interface which helps all the team members involve in a project to contribute their actions positively and also it helps to track the progress of any project at anytime. Pros JOBPROGRESS has really helped with their mobile app features which makes it easier for all of our staff to be able to access and gives update on a project at any place and time with real time information been around all the stakeholders involved. Cons The software is great as it is. there is no complain as of now and their customer service are readily available when there is one. Review Source AB Allison B. Office Manager Construction Used the software for: 1-2 years ### "Great software for team work" December 8, 2020 5.0 We have been able to communicate as a team better now that we have a system in place to help eachother out. The tracking on proposals is great to know what our clients think of our bids and estimates. Pros It is easy to track everyone's progress on projects and if they need help on something it is so easy to go into the project and see right where it is at. Cons The integration with QuickBooks did not work for us and for how our system is set up, but we are working on linking them again Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Buildertrend had no intentions of adding a QuickBooks integration Review Source TB Trevor B. President Construction Used the software for: 6-12 months ### "Best decision we have made for Roof Experts" December 15, 2020 5.0 100% the best decision I have ever made for my team and my company. Pros The ability to customize the workflow %100 to your needs. Using Job Progress automates your workflow when you set it up correctly. Every time you have a question or need help it is very easy to contact JobProgress and get ahold of someone who is always great help. I would highly recommend this software to any contractor out there! Cons There is really not much to not like! I enjoy every bit of this software. Reason for choosing Leap I was very impressed of the software when I went to their kiosk at the IRE in Dallas 2020 Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Acculynx was very expensive and very limited to the abilities JobProgress has to offer. Review Source Abbey H. Office Manager Used the software for: 6-12 months ### "Very easy to use and maneuver through the software with awesome customer support!" June 28, 2018 5.0 Job Progress is an efficient software for our company to track each and every lead, from their first contact to completion of a project and payment! Nothing gets missed or "slips through the cracks". It is user-friendly, and the support is exceptional. When we need adjustments or changes to how it works with our flow, it gets addressed immediately! Pros It's easy to track each new lead and to follow up when needed. I love that every email, invoice, etc. are easily linked to the job, and easy to make changes/adjustments. I like the way the jobs "flow" and that we can have changes made to fit our company's needs. Cons Sometimes it seems too slow. I have to wait for a page to finish processing before I move to the next thing I need to do. It could be our internet, but it's consistently slow on this software, not everything I'm doing... Review Source Response from Leap June 29, 2018 Abby, TriState Concrete is the BEST! We appreciate you as a business and as great people looking to do the best they can do in the communities they serve. We know that TriState and JobProgress both are in business for the same reasons: to serve their community the best the can and make a positive impact along the way. Thanks for being such a great customer! TT Tammy T. Office Manager Construction Used the software for: 6-12 months ### "Too many clicks to achieve the goal.." June 28, 2019 3.0 It's cumbersome when you have to click, check, click, check, etc. to get to where you want to go. I also don't like the fact that at some points when you're doing a task within the job, it doesn't show you what job your on any longer because the secondary screen (like an email or template) covers the important portion of the screen. It is almost imperative that you have multiple screens open at the same time so you can achieve what you want. I also don't like that you can't reply to a task. You can add on to a task through edit, but the original sender doesn't know that you edited or added any notes or questions to the task unless you let them know to look at the task they just sent to you, which defeats the purpose if I have to call them to tell them to look at the task and new notes, I might as well not have sent the task to begin with. Just a thought. Pros I like the simplicity of Job Progress for the most part. Cons 1st) I think the functionality could be a lot better. I hate that I must refresh my screen to know that I have new tasks, and messages, and emails. If I am working on something else, I might miss something that needs immediate reaction because I have not refreshed my screen. 2nd) I also have a problem with the fact that when we send emails from JP, after you have typed your desired recipient into the "To" line, if you check the attachment or change the email in any way it erases the "To" line and automatically inserts our own email. So if you're not paying attention, you will send the email back to yourself, and NOT the person or company you intend to send to. Why?? Review Source JE Jay E. Owner Construction Used the software for: 1-2 years ### "Ok for the $$" December 3, 2020 3.0 Job progress is competitively priced but I would be happy to pay a more if it did what we needed. Customer service is lacking as well. We hear more "it can't right now" than anything else. Pros It helps us stay focused and allows us to keep documents, images and notes all in one place. Cons True integration with QuickBooks is lacking. Not syncing and recognizing tax per area. Incredibly cumbersome. The lag time from screen to screen is very slow. Also too many clicks or taps to get to basic information. Reason for choosing Leap I used other programs but felt I was paying too much and it was super complicated. Not user friendly. Review Source EF Evan F. Project Estimator Construction Used the software for: 6-12 months ### "Project Management" March 17, 2023 4.0 Overall JobProgress is has good features for tracking project lifecyces and task management. It is easy to use set up for CRM as well. However does not work as a stand alone application as there are better estimating softwares and photo management sofwares. Pros Easy to track project lifecyles and easy to use CRM during initial set up and scheduling appointments. Cons Photo management is not easy to use and edit photos or build photo reports. Review Source AF Ahmed F. Planning and project control engineer Construction Used the software for: 6-12 months ### "Best systems for managing project data" December 4, 2021 5.0 JobProgress Help in achieving the required management of project data, as the organization that was previously done by traditional methods, needs tremendous efforts in order to save everything, and also requires greater efforts when the need to search for certain information. With JobProgress we got rid of all that, as all the members of the work team enter all the project's belongings from pictures, drawings, requests for materials, etc. on a daily basis in an organized manner that is easy to find in the time of need. Pros One of the best tools to keep track of all our projects, JobProgress is a great project management tool that enables your team to access all the data they need to complete their tasks perfectly. JobProgress helps to keep all project related items such as graphics, images, pricing tables and messages in one place, which are collected by all members of the project team at all stages of the project, and which JobProgress helps to filter as required. Cons Everything is very good, and all the processes that are done through it are working fine, especially the searches made by JobProgress give very accurate results. Review Source KS Kaitlyn S. Office Manager Construction Used the software for: 1-2 years ### "JP Review" December 3, 2020 5.0 Pros I love the customer web page and that all their info is stored in one place for them. The functionality of the work flow is great. Cons An ability to set user permissions to a macro. Supplement section. Alternatives considered [SalesRabbit](https://www.capterra.com/p/157329/Sales-Rabbit/) Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Little less expensive, mobile platform. Review Source JH Jeff H. Project Manager Construction Used the software for: 2+ years ### "Roofing Review" December 14, 2020 4.0 Overall this product has a lot of good functions and a lot of potential. Pros The software really helps coordinating multiple employee schedules connected to specific jobs. Being able to keep company conversations, customer conversations, and documents all contained and accessible from multiple team members is really helpful. Cons We have not been able to find a good way to make our files sync with the JP system. We tried remaking all of our files but it was like trying to reinvent the wheel. Review Source SP Steven P. Owner Construction Used the software for: Less than 6 months ### "Steve from Outeast " June 29, 2019 4.0 FABULOUS!!! I cannot believe I found a program that actually works for us the way it does... I thought for sure I was going to have to pay big bucks to have software custom made for us.!! Love it! Pros Job Progress has been great. The way I used to run my company was with custom made spreadsheets designed specifically for my business and my trade, and when I say custom my spreadsheets were the most in depth sheets I have ever even seen so changing was hard. I am amazed at how much Job Progress already included things that I was using, tracking with my other system, things that no one thought of but they did... My main reason for switching was the ease of use, its so easy for my guys (who arent as tech savvy as I am) to use, it keeps track of all the data easily, the app is wonderful for in the field, but the best thing about Job Progress is that things that I bring up that I request or recommend does not get swept under the rug, they go right to the development team and make it happen! the customer service is absolutely great , they are there for you all the time. I would recommend this to any business out there, if a pain in the neck like me loves it, anyone will... Cons The only thing I wish was that I could customize things a bit more for ex: inside material I would like to be able to edit the tags, When adding a customer or a job I would like to edit the tags (because some of them i never ever use and there is other information I would like there). Also the Profit & Loss needs some work, its probably great for companies that never used it before, but I had a very custom way separated hours of labor and material etc, but \[SENSITIVE CONTENT HIDDEN\] and I are working on that to customize it a little bit more. Review Source AT Anna T. Office Manager Construction Used the software for: 6-12 months ### "Excellent Software" December 3, 2020 5.0 I have not had any issues with Job Progress, they have been upfront and honest about the monthly cost, they have always been available to answer all questions, and the program is very user friendly. Pros This software keeps records of where we are with our projects both financially and allows us to know the stages of our projects, I am a newer user but it was very easy to integrate our business into the program. The team is always available to help me manuver anything I have done incorrectly or struggle to do. I see our company growing substantially and also growing with all the functions this program allows me to use. Cons There really isn't much I don't like about the software, I guess if I could change one thing it would be to have a clear page with our logo where I could add our Contract page to. Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Reason for choosing Leap They were built for contractors as if they understood what contractors needed to create and produce projects. They are built to really administer to all areas in our industry. Review Source VG Valerie G. Warehouse Manager Construction Used the software for: 6-12 months ### "JP for Warehouse Managers" December 3, 2020 4.0 Overall, I like using JobProgress. It is easy to use and with a little exploration I can figure out most things I need in order to do my job. I have actually thought about recommending it to some of my other friends in the construction business that do NOT use software to manage their bidding/scheduling process. Pros I started my position at the start of this year with NO experience using anything like JobProgress. With minimal training (I learn better by clicking and finding things) I was able to use the program for what I needed. I use it on a daily basis for prepping orders for my crews. It is very easy to use the Work Order feature to get the materials ready for the next day's jobs. I like that I can leave notes in the job for others and create tasks for myself and others. The new feature of adding information to the photos is nice. Cons In order for changes to be seen, the screen has to be refreshed. When I come in to my desk to look at the calendar, it would be nice to know that it is current. Maybe adding an auto refresh feature so that when changes are made, the entire system is updated would be helpful. Another feature that would be helpful would be built-in inventory management that would synchronize the work orders with the inventory. Review Source JZ Joseph Z. Estimator Construction Used the software for: 1-2 years ### "Job Progress Review" December 3, 2020 4.0 Pros Work Flow automation allowing for quick maneverability with time stamps of Jobs from one stage to the next Cons We cannot have a universal workflow change that applies to all existing jobs. When we want to add a new category to a job it only works for new jobs that are created. Additionally, as of the recent update whenever I switch accounts (I write estimates for multiple contractors who use the software), I am unable to type into the ID and password boxes. I have to refresh the page before it will let me type in those boxes. Not a big deal but is a little frustrating Review Source BC Brandon C. Sales Manager Construction Used the software for: 6-12 months ### "Great Experience " December 3, 2020 5.0 Great! This system has helped to streamline a lot of loose ends. We weren’t aware of how loose we had been with certain procedures until JP exploited them. The great thing is JP exploited weaknesses and then offer a solution. Great system! Pros User friendly. Integration compatibility is very nice. By allowing us to input our company’s workflow into the system really helped us to bridge the learning gap, a lot of comparable systems force you to fit your workflow into their software structure and that doesn’t make for a good experience. Having the freedom to structure JP to how our systems work is the one of the best attributes. JP’s customer management portals is second to none and certainly helps to separate us from competitors. Cons I’m sure cons exist but we haven’t found one yet so I really can’t speak to that. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) The Acculynx software could only take us so far and JP offers capabilities to go above and beyond. Review Source TH Tyler H. Estimator Construction Used the software for: 1-2 years ### "Great program, glitchy mobile interface" December 16, 2020 4.0 This program has really increased accuracy and organization. I am also able to share in an instant my photos with the customer and other documents. Pros I love how many of the notes I take automatically transfer to material lists and work orders. This reduces repetitiveness and error as well as lets me get everything I need done before I leave the site which leaves no guess work or reliance on my memory. Cons The mobile side is unstable. There have been improvements along the way, but some issues surrounding the proposals and emailing are tedious. There are a lot of "line up" issues where you cannot zoom in or pinpoint part of a document. You have to save, back out of the proposal and then enter it again to continue. Emails are an issue if you need to access something outside of JP (like copying and pasting a link). When you return, the keyboard covers half the screen and you cannot access half the email. You have to have the link already copied so you don't have to back out. Review Source KW Kim W. co-owner Construction Used the software for: 1-2 years ### "Best CRM With Customer Service To Match" June 18, 2019 5.0 I first started using JobProgress over a year ago. I had been seeking a CRM for trade specific industries and even spoke to all the big companies at the World of Concrete. Not one of them was able to give me what I was looking for. Ease of use, document management, complete financials, thorough reporting, customer, employee and contractor engagement. All of my divisions in my company are broken down and maintained through JobProgress and so, so much more. Other companies have those options but they weren't geared to a company of my size which meant when I needed a bug addressed or a rep to explain how to use my software I couldn't get anywhere! The crew at JobProgress care that their software is an extension of my company and I feel they are an extension of my team!! My suggestions are taken seriously and I often see them implemented in their many updates and new feature releases. Pros Flexibility to improvements and suggestions. Constant upgrades and new features. Robust reporting and data gathering. Cons Some growing pains along the way but not much to currently complain about. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Terrible customer service. Didn't like the software. Review Source KP Karen P. Office Manager Construction Used the software for: 6-12 months ### "Good for our Business" December 7, 2020 4.0 Job Progress has been a plus for helping our business keep track of jobs. We have almost always gotten help when we needed it. Pros Job Progress has helped keep track of the order of each job and what needs to happen next in the selling process. It has helped us to know where each customer is in the process. Cons Email does not integrate with external Gmail accounts. The only way you get notifications is by being on the app or online logged in. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) More options that fit our business. And cost was cheaper than our current system. Review Source SK Sean K. General Manager Building Materials Used the software for: 6-12 months ### "Changed our Business as we know it." December 3, 2020 5.0 Amazing. the product has so much there you cant learn it fast enough constantly learning new things. Pros What i like most is being able to track every customer, every sale, every day. No one gets lost or forgotten about. Cons We have to use a separate calendar because we have multiple accounts and the calendars cannot meld to one. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing Leap Price and had a sales rep recommend. It was our first time using something like this and didn't want to get over our heads with the cost. Review Source TB Terri B. Office Manager Construction Used the software for: 6-12 months ### "JobProgress Review " June 14, 2019 4.0 Our company is now organized. There are no more stacks of paperwork, post-it-notes, unpaid invoices, lost proposals or signed contracts. Communication is crystal clear with the calendars showing where each job is, pictures of the site, materials and cost, timeline, etc. Pros #1 reason is my training guy. He was extremely knowledgeable, answered every ridiculous question, patience of a saint. He let me text him questions at anytime to get an immediate answer so it wouldn't hold up the job. As for the software, amazing. We are a small, family owned business who did things the dinosaur way: paper and pencil. It took alot to get the owner to convert. The program is user friendly, company adapable, can be used on mobile, IPad, and desktop, and best of all, keeps us all in contact with one another and the client. Cons There were a couple of glitches that came up, but you were always able to take care of it promptly. The most difficult for me was switching between desktop in the daytime to mobile in the evening. But practice makes perfect. I've got it now! Reason for choosing Leap Our GAF rep, \[SENSITIVE CONTENT HIDDEN\], explained to me the differences. We took into account the size of our business and what we wanted to achieve. JobProgress was a no brainer. Review Source RB Ryan B. Owner Construction Used the software for: 1-2 years ### "We love Job Progress" December 3, 2020 5.0 I love everything about JobProgress. It has made my new business a lot easier than it would have been without it and I'm glad I made the investment in the program. Pros The ease of use and multiple tools to maintain my company. Cons I haven't found anything yet that I don't like. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Reason for choosing Leap A friends recommendation and researching the product. Review Source SW Steve W. Business Specialist Consumer Electronics Used the software for: 2+ years ### "Lots of positives with some tradeoffs" July 1, 2019 5.0 Job Progress has helped move the ball further along for our company. We're finally getting to where we can take payments online for example. There have been headaches during our extended migration due to slow adoptability but as a whole it has given the company much more to work with. Pros The best thing about Job Progress for me is that it can be accessed anywhere across multiple device formats. That, and it does bring everything together. Getting to the point of using it to it's full potential has been an issue but at least there is potential. Cons While Job Progress has multiple positives it tends to be a bit of a sluggish process as a regular user. If I was a sales rep maybe I wouldn't notice but as someone who heavily uses Job Progress to assign sales leads and connect with customers things can be sluggish and unresponsive at times. Review Source MM Matt M. Sales Construction Used the software for: 1-2 years ### "From a Roofing Company" December 8, 2020 4.0 Pros The ease of uploading photos and documents to the job file. In addition, the fact that all photos are time stamped. Cons The fact that the software keeps kicking me out on my ipad. I can only look up one customer at a time before it says "Something went wrong: or "you are not authorized". I have to close down the app and open it up again with my log in. On an average day I will have to do this 15-20 times and it is extremely annoying/frustrating. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.