# Page 5 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Leap the right Roofing solution for you? Explore 406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162690/Leap/reviews --- Leap 4.3 (406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 5 - Reviews of Leap ## Showing most helpful reviews Showing 101-125 of 406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TP Ty P. Owner Construction Used the software for: 6-12 months ### "Awesome Product with Room for Improvement" December 14, 2020 4.0 Pros I tried multiple competitors' software, and none offered the ability to create a custom template for job photos. Additionally, all integrated with Quick Books Online, but not QB Desktop. JP does both. Cons The form template builder is a little clunky and not very user friendly. No way to link or capture video. Delay in fixing Google integration. Only QB Online CC payments. Delay fixing GreenSky integration. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[Scoop](https://www.capterra.com/p/136648/Scoop-MAE-Enterprise-Software/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Review Source VR Verified Reviewer Bilingual Paraprofessional Used the software for: 6-12 months ### "It has been great. " July 2, 2018 4.0 Pros There are many features that I like about this software. The first feature that I think is really effective is that you can customize it to meet you needs. After customizing the software everything is self explanatory. You can look at it and know how to maneuver it. The calendar is also a very important feature because we schedule appointments and are able to keep track about everyone's tasks, locations, and dates. The third and last feature that I like about the software is that you are able to get an advance search on categories on the workcenter tab. I believe that the software is a very resourceful tool for our company. Cons At this time there is nothing that I don't like about the software when I'm using it from a desktop, but I do feel that there is some glitches and or issues on the mobile app. The view on the calendar in the mobile app is not very friendly. I've had difficulties to add/delete appointments. Another issues that I have is the uploading of pics, this process is very slow and it takes for ever to complete. The screens have to be on always if not it will pause and or make me restart the process, I cannot take any calls nor make any calls. Review Source MS Michele S. Marketing and Social Media Manager Construction Used the software for: 1-2 years ### "Marketing and Social Media Manager" December 8, 2020 5.0 We experienced great customer service with Job Progress. If we have a concern or problem we can get help or advice from customer service. We have a great relationship with our support tech. Job Progress is definitely the next step to take when growing a successful business. Pros We love this software for so many reasons. It keeps our projects organized with contact information, photos and the current stage of production the job is in. It is easy to use and a huge time saver when getting quotes out to customers and billing. Job Progress allows improved and quality communication in all areas, with office staff, men on the field, subcontractors, delivery vendors and customers. Cons Editing photos in Job Progress would be beneficial to our company because we use the photos in marketing. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Job Progress software was just so much more conducive to the roofing industry. Review Source MP Mary P. Controller Construction Used the software for: 1-2 years ### "From the Accounting department at JGHC (J.G. Hause Construction)" December 3, 2020 4.0 Good, need to dial it in more. Pros I like the ability to save documents (contracts and c/o's) for accounting. Job stage. Love the tasks! This is how the field communicates with accounting to bill the job. Cons I don't like how the C/O 's work in the financial part. Maybe I just need more training. I'd like to be able to invoice and select the c/o to be added to the orginal bid. Reason for choosing Leap It was reviewed by Production, Sales and accounting. I am from accounting and like the stages, tasks and financial was quite user friendly. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Functions of Job Progress - ease of use. Review Source RS Remy S. CEO Construction Used the software for: 2+ years ### "Far and away and the best CRM for construction companies " December 11, 2020 5.0 I have been with JP for years at least 4 now. They are always there to help and train on new features. Feedback is heard and acted upon. Never have I bud such response from an \[SENSITIVE CONTENT HIDDEN\] Pros It is constantly being updated and beneficial features added. Amazing support 24/7 Cons Some may feel there is too much versatility. This is not truly a con simply the only negative thing I mention. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Originally because of expense. Then I stayed for the features. Review Source ML MARISSA L. Operations Specialist Construction Used the software for: 6-12 months ### "Job Progress Customer service is awesome" December 4, 2020 5.0 Wish there was a library of tutorials for each feature in financials. I really like the features, the look and organization of the options. However, it does seem like some of the features are redundant. Pros User friendly, easy to learn. Displays 99% of information on first page of customer profile. Cons Cumulative invoice does not display each payment properly. Build dates are not on first page of customer profile. Not sure how to use the refund feature in financials Reason for choosing Leap Cost, features, customer service is outstanding. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Cost and speed. Review Source gS gino S. owner Real Estate Used the software for: 6-12 months ### "Amazing" December 15, 2020 5.0 little overwhelming at first but \[SENSITIVE CONTENT HIDDEN\] is super helpful and knowledgeable, if it wasn't for him we would have given up on it. Pros we love how simple it is to use and that every thing is in one place Cons repetitive at times when imputing info to the database as a lead Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing Leap \[SENSITIVE CONTENT HIDDEN\] was always there to help and checked in to make sure we were setup for success Review Source TD Tamara D. Office Manager Construction Used the software for: 6-12 months ### "Tam's Review" December 3, 2020 4.0 Absolutely love and appreciate the Customer Service end! Well done and do please continue to keep focus on this very important aspect. Customer is not always right, we all know this. Your Team does very well to keep calm without stating an obvious 'user error' operation. They have clearly worked with me to get to the challenge/task at hand. Pros \- Ease of estimating and sending proposals - Templates - Photos in customer file - Continued growth of product... Cons \- No notification when JP is working on software in background; this affects speed and functionality of program. - No notification of known issues that JP is aware of that may affect certain areas of program. Basically, be a bit more human with communications. You have a great software program! Reason for choosing Leap I understand my predecessor intensely investigated JobProgress as well as other programs. Having your program in the stages of partnering with QuickBooks Online was instrumental in our choice. Review Source NT Nicholas T. Managing Member Construction Used the software for: 6-12 months ### "Job Progress Review" December 9, 2020 4.0 JobProgress allows me to be mobile with my customers in a way that I can access their estimates/ contact info to be able to communicate efficiently. Pros In the water well drilling industry, I am always referring back to my estimate before the job. The mobile app makes it easy to find an estimate. Also being able to look up a customers contact info thru the app has huge benefits when your out in the field and need to speak with the owner. Cons I’ve only used JobProgress since February. There is so much more that I can be using, I just need time to speak with a customer service rep and see what I can use to improve my experience. Review Source AC Ashley C. Accounting Construction Used the software for: 1-2 years ### "My Usage with Job Progess" December 3, 2020 4.0 My overall experience has been great! It is easy to look up what is going on with a job when a customer calls. I just wish I had time (or permission from work) to join some of your webinars to learn about all the features you offer. Pros I have found Job Progress very easy to navigate. I wish I had more training in it because I know that there is many features I do not utilize. I am in accounting but we don't use any accounting features. I like how easy the program is to use and especially being able to upload documents and pictures so easily. Also, the production calendar is a favorite for me Cons The one thing I have ran into is the inability to delete jobs. If there is duplicate jobs created, it just causes a big mess Review Source JB Joshua B. COO Construction Used the software for: 1-2 years ### "Easy to ise" December 8, 2020 5.0 Excellent program. The team use it which everyone knows is the problem Pros The integration was very easy. They helped with setup which was much different then any other program we have used. The ease with which you can email for digital signatures has been a god send during the pandemic. Cons I wish the accounting features worked. It doubles everything up. Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Ease of integration Review Source TF Tyler F. Owner Construction Used the software for: 6-12 months ### "Great Product, Average Customer Service" December 3, 2020 4.0 Not so much about the software but no one from JP has ever followed up with me to see if I feel like I'm optimizing the software. Tons of questions, don't have time to call hotline, find out who to speak to and how to optimize. Be nice if Pros Love the product and the customer URL, transparency of information and streamlined efficency. Cons Integrations with spotio and other apps. Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing Leap Recommended by other company. Review Source AL Anthony L. Owner Construction Used the software for: 1-2 years ### "Job Progress" December 3, 2020 5.0 The largest gain from JP is the efficiency to keep the office and workers on the job site better Pros Joe Progress has allowed my company to keep everyone on board, connected and improved efficiency Our number doubled in the first year Cons I like the process that when you in to a client info. you have to back out so many pages. It seems a little clunky. According to my office there still seems to be issues with connecting to QBO. Reason for choosing Leap It appears to be a complete package. I currently do not have any reason to search for anything else. I am one of those that says "If it's not broken, don't fix it" So unless JP becomes a problem I will continue to use JP Review Source TC Tony C. Regional Director Construction Used the software for: 2+ years ### "JobProgress is a GREAT TOOL for our business" December 8, 2020 5.0 I've had a wonderful experience with the software and support when needed. JobProgress is doing a wonderful job. Pros I like the User interface and the ability to enter in data and some of the customization. Cons There is a lot and utilizing the features the best way possible. Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing Leap The support and the people. Switched from [Box](https://www.capterra.com/p/148766/Box/) Needed something more robust and could easily be utilized by everyone and also reporting needs. Review Source WD Whitney D. Production Manager Construction Used the software for: 1-2 years ### "Pros & Cons" December 8, 2020 5.0 Very good, would like it to be easier to use Pros I love how we have a "pizza tracker" for our customers and a customized webpage. Cons The time sheet and tracking options, the ease of getting training for our staff Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing Leap better bang for the buck Switched from [Dataforma](https://www.capterra.com/p/130599/Dataforma/) awful Review Source CE Cindy E. Contract Administrator Construction Used the software for: 2+ years ### "JobProgress" April 8, 2021 5.0 Really dont experience issues, once in a while it seems there are access issues in the field as well as the office, but usually restart and we are all good again. Pros Multi user, realtime, office and field access. Ability to upload and view all documents, photos, material list and work orders anytime. Cons The ability to edit format is not avialable, once something is set up you dont have opportuities to edit, availabity to set up pricing and documents without having to pay the fee to have them available in the system. Switched from [DASH](https://www.capterra.com/p/149523/DASH/) More user friendly and more options to fit our multi-faceted company structure. Review Source IS Irmak S. Markting Coordinator Construction Used the software for: 6-12 months ### "Leap Review" April 2, 2024 4.0 Pros It is easy to use and navigate within the CRM. Cons Reports and data look up cna be cleaner and much user friendly. Review Source Response from Leap July 2, 2024 Hi Irmak! We’re happy to hear you’re satisfied with your Leap CRM subscription and are grateful that you took the time to leave us a review. Good news on your piece of feedback — updated and improved reporting is now in Leap CRM. We hope that you enjoy that functionality and your experience using Leap CRM! - The Leap Team CB Craig B. Sales manager Construction Used the software for: 2+ years ### "Job Progress review" January 28, 2021 5.0 Our sales staff is much better organized as a result of using JP Pros Nice homepage layout showing the progression of our construction jobs. It makes it easy to quickly identify what needs to be done to move things along. Cons I would like to see an area on the Jobs List where we can see if someone has viewed our proposal. Currently, we have to go into the Forms/Proposal tab to see if its been viewed. This would make it much quicker for our staff to navigate through a large number of proposals on one page. Switched from [improveit 360](https://www.capterra.com/p/130645/improveit-360/) JP was much easier to operate and had a better layout for the homepage Review Source CL Carl L. Restoration Consultant Construction Used the software for: 2+ years ### "Jobprogress is a great crm that doesn't always work" December 3, 2020 4.0 JP is indispensable, but doesn't always work very well. It just needs to run better and be less buggy. Pros It has lot of useful features that make it very easy to manage jobs and clients. It keeps all info in a one stop shop. Cons \- Can only upload 30 photos at a time and photo upload stops working when I turn off my phone screen or change apps (no background upload) Galaxy S10 - Cannot multiselect documents/photos on mobile -lots of bugs Review Source Bradley M. Project Manager Construction Used the software for: 6-12 months ### "I couldn't imagine going back to doing things the way we did before JobProgress" June 28, 2018 5.0 Easy to keep up with everything. Makes my day to day much easier. Pros Job Progress makes it so easy to keep up with every aspect of production. Proposal templates, estimating tools, measurements, photos, and customer information all in one place. Cons It is too easy too lose your work when creating a proposal/work order/ material list etc. I would like to see it auto save every so often. I would also like to be able to view any job/customer that I was tagged to Review Source Response from Leap June 29, 2018 WE LOVE HENDERSON ROOFING! Thanks Bradley ... your team has been very helpful to us and we thank all of YOU in our efforts to make JP the best in the world! We can't imagine a better reward than to learn that we have made your day easier ... this is so so important to us. That is our mission. CS Christopher S. Sales representative Construction Used the software for: 1-2 years ### "This product causes ease of use" December 3, 2020 5.0 Pros You can integrate job progress with your schedule so that you will never miss an estimate again and if you are in the road again you can get all of your leads and information in real time. Cons To change jobs from step to step can be burdensome and some do not apply. I wish you could customize the process to fit your needs. Review Source QW Qiana W. Owner Building Materials Used the software for: 2+ years ### "Job Progress rocks!" December 8, 2020 5.0 Pros Ease of access to information and the ability to seamlessly share info makes this irreplaceable! Cons Its easy to use. Any ideas I had have already been solved/updated! Review Source VR Verified Reviewer Accounts Receivable Clerk Construction Used the software for: 1-2 years ### "Job Progress review" November 8, 2018 4.0 Pros You can see your projects from start to finish You can adjust what everyone sees in their different roles The flags are great and help keep things organized Cons There is too much loading time. You can not add someone to a conversation later, if you want to include another member you have to start an entirely new message thread The new calendar takes even longer to load since the new update If there is any added stage it does not apply to the previously entered jobs, if you want them to have all the current stages you have to go and re-enter and then delete all of the duplicated I wish there were more color coding options so that you could customize it to suit your business Review Source Response from Leap November 13, 2018 Thank you for your continued use of the JobProgress Platform. We are constantly attempting to improve performance and features. We have made and continue to make improvements regarding load time and invest in our overall security and infrastructure. We appreciate your feedback. JP Justin P. Estimations Manager Construction Used the software for: 1-2 years ### "Good CRM, could be improved, but getting there." December 9, 2020 3.0 Solid. Good customer service. Quick to reply and are happy to field feedback. Pros Lots to like about JP. Workflow functionality / customization is fantastic. Cons Mobile app is okay, but not as intuitive as it could, but the development team certainly seems to be updating and improving. The customization of financial reporting on jobs should be locked in the backend, while being customizable, so that reporting of totals spent on any particular line item sub-category can be tracked better. Review Source MM MItch M. Project Manager Construction Used the software for: 6-12 months ### "My Experience with JP." December 11, 2020 5.0 Over all experience has been really good. The team at JP 95% of the time have been extremely helpful and quick to respond and address any issues. Pros \-It improves communication with customers and other team members-easier and more consistent -It helps with scheduling and keeping track of jobs/customers -Improves billing, and keeping track of outstanding accounts -Makes it easier to keep track of what crew completed what project and the amount of time it took -Helps keep things well organized- accessible from the office or on the road. Cons \-Its not cheap (but the value does outweigh the cost) -When you send the customer a estimate through JP it ends up in the junk folder(not all the time but customers do tend to "not receive" the quote due to this. -It doesnt show that a customer has received or read the emails sent through the software. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.