# Page 6 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Leap the right Roofing solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162690/Leap/reviews

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Leap

4.3 (385)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 6 - Reviews of Leap

## Showing most helpful reviews

Showing 126-150 of 385 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LR

Liz R.  
Marketing & Creative Director  
Construction  
Used the software for: Less than 6 months

### "Not So Customizable"

December 3, 2020

3.0

While I have a LOT that I want to change, and our sales rep told us this could be coded to our liking/how we work, it has helped with the flow of work being more organized.

Pros

I like being able to assign tasks, helps the flow of work (I am on the office side of things)

Cons

We were told it would be customizable and great for both the field side and office side, and it is not at all. I hate that you can't individually change what notifications you receive via e-mail, assign tasks to a group/specific project such as: "Social Media", Referral source needs to have drops downs i.e.: Social Media >Facebook/Pinterest/Youtube, basically the office side of construction needs to be more considered as part of this.

Alternatives considered

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Leap

My husband chose it because he felt it would be best for job production side.

Review Source

JB

Jim B.  
Construction Manager  
Construction  
Used the software for: 6-12 months

### "Construction review"

December 14, 2020

5.0

The overall experience is that Job progress is great software with even better customer support. The JP team is always trying to make improvements. Even though it can be a bit tough to learn (if your not a computer guy) it is defiantly a must have software!

Pros

We like the fact that you can adjust the software to fit our company. We also like that it tracks everything for all of our employees (i.e. job cost, profits in job, timelines)

Cons

The only complaint that I have and that I get a lot from our sales force is that there can be a lot of menus to go through to get to something simple. Once you figure it out it becomes easier but the learning curve can be high. Also when your in front of a customer it can get a bit monotonous.

Review Source

JW

Jeffrey W.  
Marketing Director  
Construction  
Used the software for: 6-12 months

### "Very Good Platform"

December 3, 2020

5.0

Pros

The layout and where to find things is mostly intuitive and makes sense. You can do everything you need to and more.

Cons

There are some minor bugs that could be worked out. In particular, the integration with Quickbooks is so-so. We had some problems.

Alternatives considered

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Review Source

MC

Maureen C.  
Marketing Manager  
Construction  
Used the software for: 1-2 years

### "Great Value for Overall Business Management"

December 15, 2020

4.0

The developers at Job Progress are quickly see potential.growth opportunity and take feedback well, quickly turning concepts into actionable development.

Pros

The ability to integrate other features. And track overall business performance.

Cons

The integrated features are not always seamless...for instance why are company cam photos not just uploaded directly to the job instead of almost hidden in a tiny folder.

Reason for choosing Leap

It was the most well rounded product that included most aspects of business management.

Review Source

PS

Phillip S.  
owner  
Construction  
Used the software for: 6-12 months

### "Phillip user"

December 8, 2020

5.0

easy to schedule a meeting and get help, we are not fully using the product currently but so far we do like it. We switched to Tsheets for employee time clock since it would not work properly at all for us with Jobprogress.

Pros

the buckets on the top in order to place jobs is amazing

Cons

no accrual tracking/ghant chart to see where jobs are at (only progress board)

Reason for choosing Leap

co-construct was too clunky, service monster didn't adapt to our industry like we wanted, service titan did not fit our industry like we liked as well. JobProgress came in at the price we wanted and also blew us away by many of the great features.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

we outgrew Jobber and their reporting/tracking systems sucked.

Review Source

HP

Hector P.  
Managing partner  
Construction  
Used the software for: 6-12 months

### "BERRONG review "

December 3, 2020

5.0

It’s been ok, learning as we go

Pros

It has a lot of good and useful features

Cons

Client web page Integration Real-time job costing Integration with QB’s

Reason for choosing Leap

Seemed the easiest to grow with

Switched from

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Price and scalabiltiy

Review Source

SG

Stephen G.  
CEO  
Construction  
Used the software for: 1-2 years

### "JobProgress Rock's"

June 24, 2019

5.0

Pros

The Support Team is First Class! They have not only listened and actually implemented some suggestions. They always answers the phone or call back as soon as they can and fixes what I need. Our new hires easily picks up on it and it helps us not drop the ball! The Old timers here understand it as well and that huge! I am very satisfied with the company and highly recommend them!

Cons

The only thing I could think of is early last year the rep need more help to keep up with the on boards as they were growing quick! They have since brought on more staff and its all good!

Reason for choosing Leap

It works like I think! If you use it, set it up properly & follow the bouncing ball you cant go wrong!

Review Source

DC

Darla C.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Job Progress"

December 3, 2020

4.0

Like I said still learning looking for some training

Pros

I feel this software is pretty easy to use, I am sure it will do more then we are doing but I am still learning so its trial and error with me.

Cons

Trying to figure out how to use account payable section on the financial part

Review Source

NKC

Nirmal Kumar C.  
Senior QA Engineer  
  
Used the software for: 2+ years

### "This software is awesome full user friendly. Third party integration in this software is awesome. "

June 1, 2017

5.0

Pros

1\. In this software Social media integration feature is great. 2. Schedule the appointment with customer, appointment synchronization with google calendar awesome. 3. Template builder tool in Web is Awesome. 4. Another functionality of this software production calendar is great. 5. User level Permission is great that help to a organization work accordingly. 6. Proposal Tracking whit mail is Grate functionality. 7. Mobile app is also great implementation of this software. 8. Over all this software is Great Product.

Cons

1\. In mobile app Insurance proposal not edit. 2. Invoice not create in mobile app. 3. In mobile app production board functionality not implemented.. 4. Mobile app have some Limitation.

Review Source

CR

Christian R.  
Administrative Assistant  
Construction  
Used the software for: 2+ years

### "Great CRM with many additional tools"

December 17, 2020

5.0

Pros

Integration was smooth and works in conjunction with other software we use. JP Team is great with being hands on and solving individual problems with individual users to tailor the program to their needs.

Cons

There may be a few kinks here and there, nothing major.

Review Source

TW

Tyler W.  
Owner  
Construction  
Used the software for: 6-12 months

### "JP Review"

December 8, 2020

5.0

We are able to streamline our business from lead inception to closing jobs and sending reviews

Pros

I like that it is cloud based, accessible from anywhere. The ability to create a job flow tailored to our company is nice as well

Cons

I wish that switching between our distributors didn't make us change Macros

Alternatives considered

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Reason for choosing Leap

Pricing and knowing how customizable it was

Switched from

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

It felt clunky and outdated and we didnt have the setup/support we needed.

Review Source

BM

Bill M.  
Owner  
Construction  
Used the software for: 6-12 months

### "Improved our customer service, Improved our sales volume, Made us more efficient."

July 2, 2018

5.0

Streamlines our processes, helps us increase sales with proposal and lead tracking, saves us time and money, lets me check in when I am out of the office, allows me to work from home as easily as in the office.

Pros

Everything is together in one place. With JP and QB Online, I can check on my business from be beach in Costa Rica. We track leads better, we follow up better, we deliver faster, our field guys are better informed because they have pictures of the jobs with the work drawn on to them. Customers are also impressed. I thought tablets and internet connections in the field would be a problem but it really has not.

Cons

Took a while to get used to because it substituted for our entire process. I wish it were flexible in some areas BUT the more time I spend with it, the happier I am. We ran a parallel test with current systems in Q4 2017 and then implemented on Jan 1 2018

Review Source

Response from Leap

July 3, 2018

Capitol Awning is a very well run business and we are humbly thankful for the ability to be a trusted part of the success you are achieving there! Thanks BILL! We will continue to do our Best to meet your expectations and business needs.

SR

Selena R.  
President  
Construction  
Used the software for: 1-2 years

### "Great for roofers getting better for general contractors "

December 7, 2020

4.0

Pros

The fact that it keeps everything in one place is really nice and helpful. It has an app and desktop version.

Cons

It’s not very user friendly and was hard to train employees how to use it. The app is my least favorite part, I hate that you scroll the bottom list then sometimes my phone things I’m scrolling out of the app so it’ll switch me out. Using the financials tab in the app is also a pain. You have to double click things to get in, the app is the least user friendly.

Review Source

BP

Brian P.  
Owner  
Construction  
Used the software for: 2+ years

### "Willing to Grow"

June 28, 2019

5.0

Pros

JobProgress is already an easy to learn, extremely capable system once you take the time to learn it. What makes it even better is the support staff. Any question or suggestion I have ever had was immediately answered or reviewed. They actually care about your input. Any company willing to grow for their clients is a pro to me.

Cons

Some of my biggest gripes with the software are actually under review for change. Every program has its foibles, the support team wants to know about it so they can correct it.

Review Source

KC

Kevin C.  
President  
Construction  
Used the software for: 1-2 years

### "Future is bright"

June 17, 2019

3.0

Great! I can tell that you guys are listening to us and trying to improve everyday

Pros

love the idea of everything and what you are trying to do. The buckets are great.

Cons

I would like to see the app consistent with the web page. The overall idea of some items are confusing. Why would I need to archive a job- why can't you have a job that is finished with the bucket cycle but can still be accessed for recored instead of having to pull it from archives. JP is a CRM but can't create custom fields that can fit my needs to do searches or filter things I want to track Example: I would like to have a few lines where we put what warranty we sold, shingle type, color, etc.

Review Source

RW

Robert W.  
Salesman  
Construction  
Used the software for: Less than 6 months

### "Good product with a ton of potential"

December 8, 2020

3.0

It is the one stop shop for most of our work. Decking, Windows, and Painting don’t have the ability to quote as extensively as we would need for it to.

Pros

Ability to automate. Document storage. One stop shop mostly.

Cons

Very slow. Not exaggerating - half of the time of the software is spent waiting for a page to open out photos to download. Doesn’t matter How wide of broadband I’m in or what device. Ability to download csv files for whatever I’d like to, not what JP allows for. Uploading photos is a time killing headache as well.

Review Source

ME

Maureen E.  
office administrator  
Construction  
Used the software for: 2+ years

### "Job Progress "

December 3, 2020

4.0

Support is amazing, find very user friendly, like to work flow process of job progress

Pros

user friendly, easy to navigation, little training needed

Cons

not able to print exact reports that are needed for our company

Review Source

BM

Barbara M.  
Office Admin/Scheduler  
Construction  
Used the software for: 6-12 months

### "JP "

December 8, 2020

3.0

Gets better with each update.

Pros

Customer support is top notch - very quick to respond. Ease of use emailing customers. Love being able to easily see the email history. Great feature to be able to see when customer views estimates.

Cons

I feel like programming could be better on certain features. As a user who schedules appointments on the spot on the app - the flow of things could be easier. Wish I could make an appointment while staying in the same screen as the customer. Sometimes there is a delay as well which interferes with prompt scheduling. I have a problem with copying templates as well into an email - sometimes will take 2-3 times to take. Sometimes toggling between customers and jobs is tedius - creating a 2nd job not realizing the job has been created already is very easy to do.

Review Source

RH

Richard H.  
President  
Construction  
Used the software for: 6-12 months

### "JP and what it can be"

December 3, 2020

4.0

Pros

\[SENSITIVE CONTENT HIDDEN\] is good to work with. A multitude of features.

Cons

Difficult to tailor and scale down to our own needs Working with pictures is a nightmare Importing documents is complicated I want this customized for our usage We are not all roofers chasing insurance claims Templates are already on a pdf so it should be easier to add into software Excel workbooks should be integrated too

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Review Source

WB

William B.  
Owner  
Construction  
Used the software for: 1-2 years

### "Safe"

December 8, 2020

5.0

It handles most of our needs

Pros

Helps me keep up with all my salesman daily progress

Cons

Can’t toggle between Finacial and saved documents

Alternatives considered

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Reason for choosing Leap

Felt a better customer appreciation

Review Source

JN

Joshua N.  
Manager  
Construction  
Used the software for: 2+ years

### "JOBPROGRESS review"

June 28, 2019

5.0

I have used this system and several others over the last ten years. this is by far my favorite. Only thing I would like is to have an initial set meeting with someone to show us more options because I feel like I'm not getting everything I can out of this system

Pros

Originizided, user-friendly in the field, ability to login from various places

Cons

Difficulty to design and edit templates, no option to download previous proposals or company documents, emails unable to go through and last but not least having to refresh to see updates.

Review Source

PD

Paul D.  
Operations Manager  
Construction  
Used the software for: Less than 6 months

### "JobProgress gets it right!"

September 17, 2019

5.0

Our salesman was not pushy, or annoying at all. He kept us informed and went far beyond our expectations in answering our questions and suggesting solutions to our challenges.

Pros

Easy to program, great features, super folks to work with. The best part is that this platform seems to outperform all the other platforms we've tried and it's much more reasonable in price.

Cons

There are still a few features that are being built-out -but the development team seems to be working on them. These folks are also very receptive to our needs.

Alternatives considered

[ServiceMonster](https://www.capterra.com/p/119312/ServiceMonster/)[Knowify](https://www.capterra.com/p/135791/Knowify/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Leap

Functionality, helpfulness (sales staff), tons of video tutorials, personal service.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Housecall Pro was a decent scheduling and dispatch platform but lacked many of the professional features we needed to grow our business

Review Source

ND

Nancy D.  
Operations Coordinator  
Construction  
Used the software for: 2+ years

### "JP Review"

December 8, 2020

3.0

Pros

I like the proposal acceptance and signature feature built-in.

Cons

The lack of a grid-type work center that allows for filtering and reporting on all data fields and tables at once , and the slow refresh of data. Also, that it does not integrate with our accounting software.

Review Source

JB

Joel B.  
Salesman  
Construction  
Used the software for: 6-12 months

### "Contractors use of Job Progress"

December 14, 2020

4.0

Use every day when logging in customers and keeping everything up to date and takes the hassle out of organizing all the customers

Pros

Makes it super easy to log all my data and keep in in the same spot and reduces the time spent looking for a document or any sort of paper work or photos can just keep it all on the customers profile.

Cons

No to many complaints at all pretty useful product would recommend to anyone that needs to keep customers sorted.

Review Source

VR

Verified Reviewer  
sales  
Retail  
Used the software for: I used a free trial

### "Transparent software "

July 4, 2023

4.0

Pros

Loved the free trial, great software to manage small and large businesses, lots of features like job and workflow management

Cons

It is very pricey for start-up companies.

Review Source

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