# Page 7 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Leap the right Roofing solution for you? Explore 406 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162690/Leap/reviews --- Leap 4.3 (406) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 7 - Reviews of Leap ## Showing most helpful reviews Showing 151-175 of 406 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PS Phillip S. owner Construction Used the software for: 6-12 months ### "Phillip user" December 8, 2020 5.0 easy to schedule a meeting and get help, we are not fully using the product currently but so far we do like it. We switched to Tsheets for employee time clock since it would not work properly at all for us with Jobprogress. Pros the buckets on the top in order to place jobs is amazing Cons no accrual tracking/ghant chart to see where jobs are at (only progress board) Reason for choosing Leap co-construct was too clunky, service monster didn't adapt to our industry like we wanted, service titan did not fit our industry like we liked as well. JobProgress came in at the price we wanted and also blew us away by many of the great features. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) we outgrew Jobber and their reporting/tracking systems sucked. Review Source HP Hector P. Managing partner Construction Used the software for: 6-12 months ### "BERRONG review " December 3, 2020 5.0 It’s been ok, learning as we go Pros It has a lot of good and useful features Cons Client web page Integration Real-time job costing Integration with QB’s Reason for choosing Leap Seemed the easiest to grow with Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Price and scalabiltiy Review Source SG Stephen G. CEO Construction Used the software for: 1-2 years ### "JobProgress Rock's" June 24, 2019 5.0 Pros The Support Team is First Class! They have not only listened and actually implemented some suggestions. They always answers the phone or call back as soon as they can and fixes what I need. Our new hires easily picks up on it and it helps us not drop the ball! The Old timers here understand it as well and that huge! I am very satisfied with the company and highly recommend them! Cons The only thing I could think of is early last year the rep need more help to keep up with the on boards as they were growing quick! They have since brought on more staff and its all good! Reason for choosing Leap It works like I think! If you use it, set it up properly & follow the bouncing ball you cant go wrong! Review Source DC Darla C. Office Manager Construction Used the software for: 6-12 months ### "Job Progress" December 3, 2020 4.0 Like I said still learning looking for some training Pros I feel this software is pretty easy to use, I am sure it will do more then we are doing but I am still learning so its trial and error with me. Cons Trying to figure out how to use account payable section on the financial part Review Source NKC Nirmal Kumar C. Senior QA Engineer Used the software for: 2+ years ### "This software is awesome full user friendly. Third party integration in this software is awesome. " June 1, 2017 5.0 Pros 1\. In this software Social media integration feature is great. 2. Schedule the appointment with customer, appointment synchronization with google calendar awesome. 3. Template builder tool in Web is Awesome. 4. Another functionality of this software production calendar is great. 5. User level Permission is great that help to a organization work accordingly. 6. Proposal Tracking whit mail is Grate functionality. 7. Mobile app is also great implementation of this software. 8. Over all this software is Great Product. Cons 1\. In mobile app Insurance proposal not edit. 2. Invoice not create in mobile app. 3. In mobile app production board functionality not implemented.. 4. Mobile app have some Limitation. Review Source CR Christian R. Administrative Assistant Construction Used the software for: 2+ years ### "Great CRM with many additional tools" December 17, 2020 5.0 Pros Integration was smooth and works in conjunction with other software we use. JP Team is great with being hands on and solving individual problems with individual users to tailor the program to their needs. Cons There may be a few kinks here and there, nothing major. Review Source TW Tyler W. Owner Construction Used the software for: 6-12 months ### "JP Review" December 8, 2020 5.0 We are able to streamline our business from lead inception to closing jobs and sending reviews Pros I like that it is cloud based, accessible from anywhere. The ability to create a job flow tailored to our company is nice as well Cons I wish that switching between our distributors didn't make us change Macros Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing Leap Pricing and knowing how customizable it was Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) It felt clunky and outdated and we didnt have the setup/support we needed. Review Source BM Bill M. Owner Construction Used the software for: 6-12 months ### "Improved our customer service, Improved our sales volume, Made us more efficient." July 2, 2018 5.0 Streamlines our processes, helps us increase sales with proposal and lead tracking, saves us time and money, lets me check in when I am out of the office, allows me to work from home as easily as in the office. Pros Everything is together in one place. With JP and QB Online, I can check on my business from be beach in Costa Rica. We track leads better, we follow up better, we deliver faster, our field guys are better informed because they have pictures of the jobs with the work drawn on to them. Customers are also impressed. I thought tablets and internet connections in the field would be a problem but it really has not. Cons Took a while to get used to because it substituted for our entire process. I wish it were flexible in some areas BUT the more time I spend with it, the happier I am. We ran a parallel test with current systems in Q4 2017 and then implemented on Jan 1 2018 Review Source Response from Leap July 3, 2018 Capitol Awning is a very well run business and we are humbly thankful for the ability to be a trusted part of the success you are achieving there! Thanks BILL! We will continue to do our Best to meet your expectations and business needs. SR Selena R. President Construction Used the software for: 1-2 years ### "Great for roofers getting better for general contractors " December 7, 2020 4.0 Pros The fact that it keeps everything in one place is really nice and helpful. It has an app and desktop version. Cons It’s not very user friendly and was hard to train employees how to use it. The app is my least favorite part, I hate that you scroll the bottom list then sometimes my phone things I’m scrolling out of the app so it’ll switch me out. Using the financials tab in the app is also a pain. You have to double click things to get in, the app is the least user friendly. Review Source BP Brian P. Owner Construction Used the software for: 2+ years ### "Willing to Grow" June 28, 2019 5.0 Pros JobProgress is already an easy to learn, extremely capable system once you take the time to learn it. What makes it even better is the support staff. Any question or suggestion I have ever had was immediately answered or reviewed. They actually care about your input. Any company willing to grow for their clients is a pro to me. Cons Some of my biggest gripes with the software are actually under review for change. Every program has its foibles, the support team wants to know about it so they can correct it. Review Source KC Kevin C. President Construction Used the software for: 1-2 years ### "Future is bright" June 17, 2019 3.0 Great! I can tell that you guys are listening to us and trying to improve everyday Pros love the idea of everything and what you are trying to do. The buckets are great. Cons I would like to see the app consistent with the web page. The overall idea of some items are confusing. Why would I need to archive a job- why can't you have a job that is finished with the bucket cycle but can still be accessed for recored instead of having to pull it from archives. JP is a CRM but can't create custom fields that can fit my needs to do searches or filter things I want to track Example: I would like to have a few lines where we put what warranty we sold, shingle type, color, etc. Review Source RW Robert W. Salesman Construction Used the software for: Less than 6 months ### "Good product with a ton of potential" December 8, 2020 3.0 It is the one stop shop for most of our work. Decking, Windows, and Painting don’t have the ability to quote as extensively as we would need for it to. Pros Ability to automate. Document storage. One stop shop mostly. Cons Very slow. Not exaggerating - half of the time of the software is spent waiting for a page to open out photos to download. Doesn’t matter How wide of broadband I’m in or what device. Ability to download csv files for whatever I’d like to, not what JP allows for. Uploading photos is a time killing headache as well. Review Source ME Maureen E. office administrator Construction Used the software for: 2+ years ### "Job Progress " December 3, 2020 4.0 Support is amazing, find very user friendly, like to work flow process of job progress Pros user friendly, easy to navigation, little training needed Cons not able to print exact reports that are needed for our company Review Source BM Barbara M. Office Admin/Scheduler Construction Used the software for: 6-12 months ### "JP " December 8, 2020 3.0 Gets better with each update. Pros Customer support is top notch - very quick to respond. Ease of use emailing customers. Love being able to easily see the email history. Great feature to be able to see when customer views estimates. Cons I feel like programming could be better on certain features. As a user who schedules appointments on the spot on the app - the flow of things could be easier. Wish I could make an appointment while staying in the same screen as the customer. Sometimes there is a delay as well which interferes with prompt scheduling. I have a problem with copying templates as well into an email - sometimes will take 2-3 times to take. Sometimes toggling between customers and jobs is tedius - creating a 2nd job not realizing the job has been created already is very easy to do. Review Source RH Richard H. President Construction Used the software for: 6-12 months ### "JP and what it can be" December 3, 2020 4.0 Pros \[SENSITIVE CONTENT HIDDEN\] is good to work with. A multitude of features. Cons Difficult to tailor and scale down to our own needs Working with pictures is a nightmare Importing documents is complicated I want this customized for our usage We are not all roofers chasing insurance claims Templates are already on a pdf so it should be easier to add into software Excel workbooks should be integrated too Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Review Source WB William B. Owner Construction Used the software for: 1-2 years ### "Safe" December 8, 2020 5.0 It handles most of our needs Pros Helps me keep up with all my salesman daily progress Cons Can’t toggle between Finacial and saved documents Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing Leap Felt a better customer appreciation Review Source JN Joshua N. Manager Construction Used the software for: 2+ years ### "JOBPROGRESS review" June 28, 2019 5.0 I have used this system and several others over the last ten years. this is by far my favorite. Only thing I would like is to have an initial set meeting with someone to show us more options because I feel like I'm not getting everything I can out of this system Pros Originizided, user-friendly in the field, ability to login from various places Cons Difficulty to design and edit templates, no option to download previous proposals or company documents, emails unable to go through and last but not least having to refresh to see updates. Review Source PD Paul D. Operations Manager Construction Used the software for: Less than 6 months ### "JobProgress gets it right!" September 17, 2019 5.0 Our salesman was not pushy, or annoying at all. He kept us informed and went far beyond our expectations in answering our questions and suggesting solutions to our challenges. Pros Easy to program, great features, super folks to work with. The best part is that this platform seems to outperform all the other platforms we've tried and it's much more reasonable in price. Cons There are still a few features that are being built-out -but the development team seems to be working on them. These folks are also very receptive to our needs. Alternatives considered [ServiceMonster](https://www.capterra.com/p/119312/ServiceMonster/)[Knowify](https://www.capterra.com/p/135791/Knowify/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Leap Functionality, helpfulness (sales staff), tons of video tutorials, personal service. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Housecall Pro was a decent scheduling and dispatch platform but lacked many of the professional features we needed to grow our business Review Source ND Nancy D. Operations Coordinator Construction Used the software for: 2+ years ### "JP Review" December 8, 2020 3.0 Pros I like the proposal acceptance and signature feature built-in. Cons The lack of a grid-type work center that allows for filtering and reporting on all data fields and tables at once , and the slow refresh of data. Also, that it does not integrate with our accounting software. Review Source JB Joel B. Salesman Construction Used the software for: 6-12 months ### "Contractors use of Job Progress" December 14, 2020 4.0 Use every day when logging in customers and keeping everything up to date and takes the hassle out of organizing all the customers Pros Makes it super easy to log all my data and keep in in the same spot and reduces the time spent looking for a document or any sort of paper work or photos can just keep it all on the customers profile. Cons No to many complaints at all pretty useful product would recommend to anyone that needs to keep customers sorted. Review Source VR Verified Reviewer sales Retail Used the software for: I used a free trial ### "Transparent software " July 4, 2023 4.0 Pros Loved the free trial, great software to manage small and large businesses, lots of features like job and workflow management Cons It is very pricey for start-up companies. Review Source CZ Cody Z. Owner Construction Used the software for: 6-12 months ### "Top notch CRM for construction companies " December 8, 2020 5.0 We have been able to estimate, schedule and track jobs seamlessly! Pros The app is the best I have seen in the market. Very easy to create and send estimates on the go. Cons I would like to see a gmail integration and the ability to hide line items in estimates. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)[GiddyUp](https://www.capterra.com/p/213337/GiddyUp/) Reason for choosing Leap The app and great sales team specifically Mike Review Source KW Kathryn W. Director of Operations Construction Used the software for: Less than 6 months ### "Our goal was to streamline project communications between work groups; happy to find vastly more!" May 23, 2017 5.0 All around good hub for projects. Pros Set up was a breeze, we were up and running in a few days with the full support of our contact who has been responsive and timely and who also welcomed conversation with our developer about integrating with JobProgress and he hosted a training session for our sales team on basic usage, applying some real-time scenarios. Not only is the platform intuitive but it is customizable and JobProgress is always offering support along the way. We appreciate the calm and logical method of approach from everyone at JobProgress. I am not sure if this comes from experience or if it is leadership inspired but we like it. They know that the user must be comfortable with the product and that the product makes sense to the users business model for their brand and product to be successful truly a no-pressure situation. Cons I least like that a client cannot show up as a lead without job info. It would be nice if the calendaring synchronization worked two-way. Being able to move (drag and drop, add or hide) the work center modules would be useful. At the Production Calendar, t would be great to have the option to display all or search a client/job Review Source Response from Leap May 23, 2017 Thanks for the review Kathy and we will contact you about the product suggestions. We appreciate having Expert Restoration Service as a user! SB Shaun B. Owner Construction Used the software for: 6-12 months ### "Job Progress run my business" December 3, 2020 5.0 It been great for all aspects of my work. The more use it and learn about it functionality, the more it helps me to run my business efficently. I know use at as propect and cunstome database, estimates, invoiceing and integration with other programs such as eagleview, hover, and company cam. Pros I like the ease of use. I find it very easy to train peeople on it. Cons Alhtough there are filters, I dont like how prospects and leads are together. I would prefer a separate list for prospect to call then once it goes to lead and beyond they are grouped tpgather. Reason for choosing Leap I geot recommended it, wtached some visdeos on its application and decided to give it a try. Review Source AR Amber R. Manager Construction Used the software for: Less than 6 months ### "All in One Place" June 14, 2019 5.0 Now I can communicate with customers directly through JP and it is all documented and everyone can have that information. Also getting ready to estimate through JP will let us all access the estimate instead of it being on just one computer and having to ask for the documents when we need to look up something. Pros I love that everything is in one place now, and the best part is that everyone who needs information can access it from anywhere. Before, they would ask me "what is so and so's phone number, email,etc". I would have to look it up only if I was in the office. Also they have access to all the other info they need. Cons That I can't download the Company Cam pictures directly into the job. I have to download them to my computer then JP in order to share them on the customer web page. The other thing that would be helpful is to have settings for the subcontractors, if we wanted them to be able to see all the jobs etc. We have our employees listed as subcontractors and they cannot access enough of the info that they need for all the jobs. But to pay a whole user fee for the employees when they only need access to certain job schedules is frustrating. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.