# Page 7 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Leap the right Roofing solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162690/Leap/reviews

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Leap

4.3 (385)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 7 - Reviews of Leap

## Showing most helpful reviews

Showing 151-175 of 385 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CZ

Cody Z.  
Owner  
Construction  
Used the software for: 6-12 months

### "Top notch CRM for construction companies "

December 8, 2020

5.0

We have been able to estimate, schedule and track jobs seamlessly!

Pros

The app is the best I have seen in the market. Very easy to create and send estimates on the go.

Cons

I would like to see a gmail integration and the ability to hide line items in estimates.

Alternatives considered

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)[GiddyUp](https://www.capterra.com/p/213337/GiddyUp/)

Reason for choosing Leap

The app and great sales team specifically Mike

Review Source

KW

Kathryn W.  
Director of Operations  
Construction  
Used the software for: Less than 6 months

### "Our goal was to streamline project communications between work groups; happy to find vastly more!"

May 23, 2017

5.0

All around good hub for projects.

Pros

Set up was a breeze, we were up and running in a few days with the full support of our contact who has been responsive and timely and who also welcomed conversation with our developer about integrating with JobProgress and he hosted a training session for our sales team on basic usage, applying some real-time scenarios. Not only is the platform intuitive but it is customizable and JobProgress is always offering support along the way. We appreciate the calm and logical method of approach from everyone at JobProgress. I am not sure if this comes from experience or if it is leadership inspired but we like it. They know that the user must be comfortable with the product and that the product makes sense to the users business model for their brand and product to be successful truly a no-pressure situation.

Cons

I least like that a client cannot show up as a lead without job info. It would be nice if the calendaring synchronization worked two-way. Being able to move (drag and drop, add or hide) the work center modules would be useful. At the Production Calendar, t would be great to have the option to display all or search a client/job

Review Source

Response from Leap

May 23, 2017

Thanks for the review Kathy and we will contact you about the product suggestions. We appreciate having Expert Restoration Service as a user!

SB

Shaun B.  
Owner  
Construction  
Used the software for: 6-12 months

### "Job Progress run my business"

December 3, 2020

5.0

It been great for all aspects of my work. The more use it and learn about it functionality, the more it helps me to run my business efficently. I know use at as propect and cunstome database, estimates, invoiceing and integration with other programs such as eagleview, hover, and company cam.

Pros

I like the ease of use. I find it very easy to train peeople on it.

Cons

Alhtough there are filters, I dont like how prospects and leads are together. I would prefer a separate list for prospect to call then once it goes to lead and beyond they are grouped tpgather.

Reason for choosing Leap

I geot recommended it, wtached some visdeos on its application and decided to give it a try.

Review Source

AR

Amber R.  
Manager  
Construction  
Used the software for: Less than 6 months

### "All in One Place"

June 14, 2019

5.0

Now I can communicate with customers directly through JP and it is all documented and everyone can have that information. Also getting ready to estimate through JP will let us all access the estimate instead of it being on just one computer and having to ask for the documents when we need to look up something.

Pros

I love that everything is in one place now, and the best part is that everyone who needs information can access it from anywhere. Before, they would ask me "what is so and so's phone number, email,etc". I would have to look it up only if I was in the office. Also they have access to all the other info they need.

Cons

That I can't download the Company Cam pictures directly into the job. I have to download them to my computer then JP in order to share them on the customer web page. The other thing that would be helpful is to have settings for the subcontractors, if we wanted them to be able to see all the jobs etc. We have our employees listed as subcontractors and they cannot access enough of the info that they need for all the jobs. But to pay a whole user fee for the employees when they only need access to certain job schedules is frustrating.

Review Source

KK

Kyle K.  
General Manager  
Construction  
Used the software for: 1-2 years

### "JP is effective and helpful"

December 3, 2020

4.0

We have been able to improve our documentation and estimating process, from my perspective, because of JP. I'm most familiar with the desktop version, not the app version.

Pros

Great to have things visible and easy to access to anyone/anywhere. Easy to sort through the job files and information.

Cons

Reporting is not as user friendly or helpful as I need. Flags and notes are not as prevalent as I would like. I wish some features were simpler.

Review Source

Matthew K.  
Director of Promotions  
Construction  
Used the software for: Less than 6 months

### "Still getting used to the new system."

June 28, 2018

5.0

Pros

Easy to use. Lots of options. I love using the new program that we decided to go with. The customer support is great and our questions never go unanswered.

Cons

Lack of being compatible to transfer from old CRM. We have over 50 years of customer that have been able to be transferred to new crm but this this one we will have to archive all customers and start fresh with the new system.

Review Source

Response from Leap

June 29, 2018

Matt, We are still so psyched about working with Blair Remodeling! We have some AMAZING POWERFUL and ONE OF A KIND functionality that we worked on to get that new proposal up and running. We hope it is effective as we imagine it will be. We are understanding of the level of responsibility required to work with such an established, highly respected firm like Blair Remodeling ... we are with you all the way!

JC

Jason C.  
Project Manager  
Consumer Services  
Used the software for: 1-2 years

### "Great CRM"

December 15, 2020

5.0

Job progress has been great. No matter who answers the phone we can pull the client up fast and help serve their needs.

Pros

Ease of use when pulling up client files.

Cons

Editing proposals on the phone is harder than the desktop.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Review Source

AM

Alan M.  
Estimator  
Construction  
Used the software for: 2+ years

### "Love this product!"

December 15, 2020

5.0

Pros

We use this primarily as a sales tool. It makes tracking projects a breeze and really helped us with staying on track with a large quantity of customers weekly. It helps with communication within are company as well as with the customer and allows us to meet customers expectations.

Cons

I think there could be better help with training on how to operate new features. Typically we learn about this with trial and error.

Review Source

AS

Aaron S.  
Operations cordinator  
  
Used the software for: 1-2 years

### "Good and simplifies some things"

June 28, 2018

4.0

Pros

Helps keep everyone organized and informed. Lets you see activity feed on who is changing things in real time.

Cons

The calendar for looking at what jobs are going on needs a lot of work to speed things up. Our excel calendar works much faster thr JP.

Review Source

Response from Leap

June 29, 2018

Aaron, There are very few Operations Coordinators that operate at the level that you do ... we have and continue to enjoy and benefit as a platform to reach towards the expectations set by the entire Schulte team. We love your Company too! We will continue to spend time improving the Production Calendar and realize that that is a MAJOR part of keeping things organized for EVERY Company. Thanks for your input!

AH

Amanda H.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Ups and Downs"

June 19, 2019

4.0

Pros

This software has a lot of promise. There are a lot of features about it that we really like and it has helped us be able to organize all the information for the jobs we do in one location instead of jumping back and forth with different tools. It has a lot of features and a lot of potential and I it has made communication with clients easier.

Cons

The amount of customer service is sometimes lacking. There are a lot of emails and phone calls that go unanswered. We were also promised a lot of opportunities to customize in the beginning, even a one on one phone call with the company owner where we were able to share with him our needs and what could make the software better, but after months of asking where those updates are we are constantly told that there are more important things that need to be developed. The software seems to go halfway in a lot of aspects, but we it is not very intuitive and there are a lot of reporting abilities that are not available. The production calendar is a huge pain to work with and the email section is not up to par.

Review Source

JW

Joe W.  
President  
Construction  
Used the software for: 1-2 years

### "Game Changer"

December 15, 2020

5.0

Job Progress has helped us grow out business. The support they give us is hands down the best in the CRM industry.

Pros

This software will help you organs and grow your business. It has many capabilities to help run a construction company.

Cons

We love all aspects of Job Progress. We have not found anything we didn’t like.

Alternatives considered

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Reason for choosing Leap

The capabilities of Job Progress made it stand out from the competition.

Review Source

JD

Jon D.  
President  
Construction  
Used the software for: 1-2 years

### "Review"

June 24, 2019

4.0

Pros

The breadth of functionality was what drew us initially. Particularly the webpage to provide to customers with updates however we have not used that to its fullest extent.

Cons

The program is slow to operate at times and while it does what we want out of the system, it is a little cumbersome to get everything entered in a timely fashion

Switched from

[Insightly](https://www.capterra.com/p/130671/Insightly/)

More project management features

Review Source

MM

Melanie M.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Pretty good"

December 11, 2020

5.0

I use it all day mon-fri.

Pros

The ease of use with reports and the search function. The Job Stage bubbles are quite handy.

Cons

There needs to be more options in the filters for making Master List Reports. Also when printing a report, it doesn't print all the information.

Review Source

WW

WAYNE W.  
Qwner/ President, Sales, Installer  
Construction  
Used the software for: 6-12 months

### "Excellent software!"

June 30, 2019

5.0

We are now able to write estimates in the field that is visible to office and we are more effieient in our service since the office staff , installers, and sales staff are working off the same platform. It has solved communication hiccups now that everyone is accountable to the progress of the job. Also it has created harmony and easy flow within the company being that we are able to commuicate less on the phone and more in the customer notes to leave a communication trail within the customer file.

Pros

We like the ease of use and that my office and sales staff was easy to start off using. The next best thing about Job Progress is it is completely customizable to suit each ompany. We were set up and runing instantly. The learning curve was less than a week.

Cons

I honestly have to say there is nothing I dont like about it.

Review Source

TH

Todd H.  
Sales  
Environmental Services  
Used the software for: 1-2 years

### "Appreciation "

December 3, 2020

5.0

Pros

Makes my life so much easier. Love the updates lately. Keep them coming. Will keep using this app for years to come.

Cons

Nothing yet. At times it crashes but due to lack of signal. In saying that I can’t complain because it autosaves

Switched from

[LEAP](https://www.capterra.com/p/147413/LEAP/)

Constant crashing

Review Source

BK

Brittany K.  
CFO  
Construction  
Used the software for: 1-2 years

### "Review"

December 8, 2020

4.0

It helps us not miss leads which is beneficial.

Pros

The product is fairly easy to use. The app needs work along with the accounting functions and recording bad debt properly.

Cons

when adding stages in the workflow it would be good to update this for all jobs. right now it only allows you to use the updated workflow for future added jobs.

Review Source

DS

Dan S.  
Operations Manager  
Construction  
Used the software for: 6-12 months

### "My experience "

December 3, 2020

4.0

Overall I like it a lot and still have to learn more about its capabilities

Pros

The way you can divide the jobs in different stages

Cons

It has a few blips in that it doesn’t always save information after entering

Alternatives considered

[MICA](https://www.capterra.com/p/191110/MICA/)

Reason for choosing Leap

Budget and it seams to conform to what we need

Review Source

DM

Dan M.  
Estimator  
  
Used the software for: 2+ years

### "Overall good experience "

June 28, 2018

5.0

Pros

Saves me time, money, and everything is more organized and in control! Don't need all the extra papers on my desk, everything right in this software.

Cons

What I like least about this software is that sometimes it doesn't stay flipped/ rotated if my iPad is flipped / rotated onto its side ..

Review Source

Response from Leap

June 29, 2018

Dan, Appreciated! By the way, we are aware of the rotating issue on some forms and screens and are addressing ... we see more and more of our contractor subscribers using the mobile keyboards alongside their tablet and we will make it so that when you rotate the screen to (for example) plug into your mobile keyboard ... the form / JP screen will rotate with it accordingly. Got it.

JM

Justin M.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Quality product, just needs a few tweeks"

June 28, 2018

5.0

organization

Pros

Easy to use, I love how it helps me keep up with items that need to be done for the day. I like how I'm able to sort customers by what step they're at in the sales process.

Cons

Working on templates that are uploaded into JP. For example, changing fonts, adding line items. It would be great if the templates had a function almost like Microsoft Word. I would also like it if scheduled daily tasks that werent "completed" for the day didn't get removed the next day. Maybe they were moved to a "past due" section or something like that, so their not forgotten.

Review Source

Response from Leap

June 29, 2018

Justin - Houston is an amazing contracting company! We have improved so much since you and your team had the faith and belief in us to support your awesomeness. We will continue on that same path and not stop!

AR

Annette R.  
CFO  
Construction  
Used the software for: 6-12 months

### "Great in some respects, not user friendly in others"

June 14, 2019

4.0

The program is adequate. The customer service is not outstanding. Some of the interoffice features are not dynamic enough. The financial features are adequate. I like the reporting features.

Pros

The tracking and scheduling of customers is very nice. It has nice reporting options. Financial features are well built.

Cons

Doesn't give enough information to Project Managers regarding job lead in original notification. The daily feed of activities does not give enough information, just shows that a job has been updated, but not how. Doesn't notify PM when Follow-up notes are added to their job. Emails only come to JP, and not to our email box. Building and editing forms is cumbersome. Customer service is not always responsive.

Review Source

TG

Todd G.  
Sales Manager  
  
Used the software for: 6-12 months

### "JP is just alright. I am having trouble understanding why there isn't a clear/clean sales dashboard"

May 24, 2017

2.0

Pros

Most functions available from app, stores photos, App mirrors the online version, home page is alright

Cons

No Sales dashboard, No Commission tracker/calculator, no P/L report, Production calendar not available in app, Lead source reports for ROI on ad/marketing, Referral tracking for referral program, Cannot make a call from JP calendar (click on \`call and nothing happens), Calendar deletes appointments after their start date/time - should still be visible Proposal template is not very user friendly and you cannot copy and paste into it very well, Invoicing feature, Why when you mark a client as \`job lost does it disappear from JP, When viewing the sales report page, we need to be able to click on the lead source and see all jobs won and lost in a list view , Cannot upload videos Some of the above may have been remedied with Admin, but not rolled out to the users.

Review Source

BM

Becky M.  
Administrator  
Construction  
Used the software for: Less than 6 months

### "A work in progress"

December 16, 2020

3.0

We are General Contractors. We discovered once we had signed up and put many hours of work into the program that JP is still developing GC capabilities. We are working through these limitations, but I am disappointed that it is not the functioning software that we were sold on. Our accountant has even been working with our new rep and supplying info and documentation for how JP can be more streamlined for a GC and with using QB online. The platform is partially ready for us, therefore we are continuing our subscription. I look forward to a fully functional platform for GC's in the very near future.

Pros

I like its mobility and direct access for clients to job information

Cons

It is still in the developmental phase of being able to help our business

Reason for choosing Leap

We were told it could produce the reporting capabilities for a job similar to that of QB desktop. These reports were lost when transferring to QB online. Therefore we needed another source of tracking expenses. Also, the client portal was a big feature for us.

Review Source

JK

Joe K.  
Cfo  
Construction  
Used the software for: 1-2 years

### "Cfo"

December 3, 2020

4.0

Pros

I like the price of it and the ease of use

Cons

Acculynx was more user friendly and a lot of the employees say that system was easier to use.

Switched from

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Cost

Review Source

SC

Sarah C.  
Office Administrator  
Construction  
Used the software for: 2+ years

### "Lots of hiccups"

December 3, 2020

2.0

Pros

Easy to use, we like the emailing feature.

Cons

Lots of bugs in the software. Poor accounting integration.

Review Source

FP

Frank P.  
President  
Construction  
Used the software for: 2+ years

### "Review "

June 28, 2019

5.0

Love working with the software and the rep team is fantastic

Pros

The software is easy to use. I like that the service dept is always there to help when I call. The team is always upgrading and trying to make the system better. Love the software and all its players

Cons

Reports are still behind competition. I think that Acculynx has a Buch better ruction of reporting and is much easier to use.

Review Source

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