# Page 8 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Leap the right Roofing solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162690/Leap/reviews

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Leap

4.3 (385)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 8 - Reviews of Leap

## Showing most helpful reviews

Showing 176-200 of 385 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NM

Nik M.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "JobProgress Review"

December 3, 2020

5.0

We have been able to create a workflow that allows us to interact with more customers while keeping track of accepted proposals and project closeouts.

Pros

We were able to streamline our entire process from creating a job to building an estimate to scheduling and finally to invoicing. We are now able to automate and scale much easier.

Cons

We are unable to export reports in Excel.

Review Source

MS

Mike S.  
Sales Manager  
Construction  
Used the software for: 6-12 months

### "Sales Manager perspective"

December 4, 2020

3.0

I would not have chosen this program from my perspective

Pros

Single repository for docs and pics.......

Cons

Too many clicks to get to where you need to go Photo uploading is slow and laborious Sales statistics reporting is not good

Switched from

[One Click LCA](https://www.capterra.com/p/166103/One-Click-LCA/)

It was made before I started here

Review Source

Brandon Y.  
Production Manager  
Construction  
Used the software for: 6-12 months

### "Great easy to use software!!"

August 9, 2018

5.0

Pros

Makes staying organized and knowledgeable about whats going on with your business much easier. The scheduling and calendar are very nice and easy to modify jobs as needed.

Cons

Does seem to have some bugs here and there, but updates seem to get issued in a reasonable amount of time.

Review Source

BS

Bill S.  
Hook lift driver  
Construction  
Used the software for: 1-2 years

### "J/P"

December 3, 2020

5.0

I use on a daily basis from email to my calendar it's a must have for Me!!

Pros

Easy to use very simple and professional a must have for any company to keep track of employees and Customers money in money out;;

Cons

Nothing really I think highly of Job Progress.,..

Review Source

CC

Cheryl C.  
Owner  
Environmental Services  
Used the software for: 6-12 months

### "Helped reduce paperwork and increase efficiency"

December 4, 2020

4.0

We looked at a number of options and chose JP as it had the most features for our use. Good experience onboarding, though it took much longer than we would have liked.

Pros

Ability to create forms to use on mobile devices in the field.

Cons

Cost to build custom forms. Having to go to settings to add referral sources instead of when entering the new lead.l

Review Source

JJ

Jason J.  
Sales Manager/ Project Manager  
Management Consulting  
Used the software for: 2+ years

### "Jason Jones review"

December 4, 2020

5.0

Overall very good experience.

Pros

I like the simplicity and ease of use. Very user friendly.

Cons

Not much, sometimes it’s a little slow, but that could be the network.

Review Source

Don M.  
President  
Construction  
Used the software for: Less than 6 months

### "Job Progress "

December 4, 2020

4.0

Pros

I am a first time user to this kind of software( I am old school). My sales manager had used a similar product before, so I weighted heavily on his opinion. He was the one that convince me to operate like it's 2020 not 2000. I am truly impressed how easy it is to learn, and operate.

Cons

There has been some glitches, like the spacing on the signature via e-mails going to customers, but as I work with my account specialist they have been address and from my understanding they are going to be fixed.

Review Source

PS

Patti S.  
manager  
Construction  
Used the software for: 6-12 months

### "job progress review"

December 11, 2020

4.0

so far use is workable but would love to learn more

Pros

I think we need more info to learn but otherwise so far it has been good for everyone to enter their info (of course we would like them to enter things more often and more information)

Cons

not knowing how to fully access things that are important for job/financial ease

Review Source

RM

Rick M.  
Owner  
Construction  
Used the software for: 6-12 months

### "Making business easy"

June 28, 2019

5.0

JobProgess has changed how we track jobs and organize customer information and contracts. We are able to input customers at the first call and carry them through to job completion, with creating/tracking appointments, ordering measurement reports, taking notes, creating and signing contracts, and more. Gone are the days of handwritten contracts and leads that get written down and forgotten about. JobProgess has been a lifesaver in our overall organization.

Pros

Easy to use and customize, keeps everything in one place, workflow to track job status, custom contracts that can be emailed and signed electronically, integration with Eagleview, track notes, keep all employee calendars in one place

Cons

I am not able to email documents to Comcast customers

Review Source

JK

Jennifer K.  
Customer Service  
Construction  
Used the software for: 1-2 years

### "Job Progress was very easy to learn and helps our company work smarter not harder!!"

July 3, 2018

3.0

Ease of use, time saver

Pros

Colorful, Ease of emailing from the record, Google maps address auto populate, job workflow makes it easy to recognize where we are with a job, easy to upload files.

Cons

Calendar does not refresh automatically, Screens do not communicate with each other, Messaging has changed and if you are not in thread you cannot comment, looks like there are no messages there by just quickly looking at it (recently changed). Would like an option for available appointment only screen (able to customize), Previous customer search pulling from our old program (Service Ceo) does not work all the time. Would like to be able to change job description from the appointment screen.

Review Source

JB

Jason B.  
Production manager  
Construction  
Used the software for: 1-2 years

### "Great program"

December 11, 2020

5.0

We use it everyday to keep track of customers and scheduling with our roofing company

Pros

So easy to use and upload pics and information

Cons

The talk to text feature on cell phones doesn’t work very well.. ,but on our tablets it works every time

Review Source

Daniel A.  
Business Owner  
Construction  
Used the software for: Less than 6 months

### "Amazing product "

January 21, 2019

5.0

Pros

The software is very user friendly. In the construction industry this is a must..... customer service. I had an issue on a Sunday. I got in touch with my job progress rep and it was solved immediately! Can't ask for more than that.

Cons

Maybe the proposal creation could be smoothed out a little better .... Sort of glitchy. Although you do have the option for custom made proposals

Review Source

Response from Leap

January 22, 2019

Dan, We appreciate such this postive review from such a GREAT COMPANY! Thanks and we will continue to work to make this platform even better for all the Companies that want to rely upon us to help them achieve their goals and serve their communities.

GT

Glenn T.  
President  
Construction  
Used the software for: 6-12 months

### "Do you research "

December 3, 2020

3.0

Mediocre at best

Pros

Tracking and accountability of the team and follow up with the customer

Cons

Dose not work the way they said it would and we got charged additional money for an adjustment I am not happy

Reason for choosing Leap

They have mastered the art of telling you what you want to hear and it sounded good

Review Source

MA

Mike A.  
General Sales <amger  
Construction  
Used the software for: 1-2 years

### "General Manger"

December 8, 2020

5.0

Highly suggest this product over other CRM's I have used in the past.

Pros

This product is so easy to use and has so many different options it's unbelievable.

Cons

Haven't found one yet. However there are many functions that we are just now discovering and how to use the program more effectively.

Review Source

VR

Verified Reviewer  
CFO  
Construction  
Used the software for: 6-12 months

### "Great Program"

June 28, 2019

5.0

Job Progress is great for helping to organize our organize and get a snap shot of sales peoples progress.

Pros

The platform is very easy to use and the customer service rep is quick to respond

Cons

Limited functionality- Only integrates with QuickBooks for accounting

Review Source

SB

Seth B.  
Owner  
Construction  
Used the software for: 6-12 months

### "Great Product & Service"

December 3, 2020

5.0

It has keep me organized and on track for my jobs!

Pros

I love how simple JP is to use. It's truly a work horse for my company!

Cons

I'd like to see a few more integrations with other software that my industry uses.

Reason for choosing Leap

How robust it is and simple to use

Review Source

KF

Katrina F.  
Admin  
Construction  
Used the software for: Less than 6 months

### "REview"

December 3, 2020

5.0

Great

Pros

That it is very easy to implement workflow automation

Cons

Not being able to download more than 20 photo at a time and not being able to "Lock" stages

Switched from

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

For automated workflow and follow up

Review Source

BM

BP M.  
Communications Leader  
Construction  
Used the software for: 6-12 months

### "JobProgress"

December 15, 2020

5.0

We use JobProgress as our ERP system

Pros

Love the macros for ease of building proposals.

Cons

Better Google integration. More video tutorials and help documents.

Alternatives considered

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

Reason for choosing Leap

Better integrated system out of the box.

Review Source

DF

Devon F.  
Co-Owner  
Writing and Editing  
Used the software for: 1-2 years

### "Co Owner"

December 8, 2020

2.0

It has been very nice to have JobProgress and the support provided.

Pros

it easy to use, the crm is definitely helped us. The financial features are okay and it is helpful at times.

Cons

not easy to use for the Financials, Photos and Documents

Reason for choosing Leap

no

Review Source

RL

RICHARD L.  
OWNER  
Construction  
Used the software for: 6-12 months

### "NOT SORRY FOR A MINUTE FOR PURCHASING JOB PROGRESS"

June 28, 2019

4.0

ORGANIZATION, IMPORTANT DETAILS NOT FALLING THROUGH THE CRACKS. IT HAS TAUGHT US NOTHING SHOULD EVER BE COMMUNICATED VERBALLY AND THIS PROGRAM GIVES US EVERYTHING WE NEED TO ACCOMPLISH ORGANIZING & COMMUNICATING OUR ENTIRE CONTRACTING BUSINESS.

Pros

EVERYTHING ORGANIZED FOR EVERY PERSON IN MY ORGANIZATION ALL IN ONE CENTRAL PLACE. AS WE GET CLOSER AND CLOSER TO UTILIZING THE ENTIRE PROGRAM IT PAYS FOR ITSELF IN TIME SAVED AND BRINGING US TO A NEW LEVEL OF PROFESSIONALISM. THE CUSTOMER SUPPORT IS GREAT IN FACT THEY EVEN HELPED WITH INSTITUTING A COUPLE OF CHANGES TO HELP TAILOR TO OUR NEEDS.

Cons

THE LEARNING CURVE IS MORE TIME CONSUMING THEN I WOULD HAVE IMAGINED

Review Source

aF

andrew F.  
CEO  
Construction  
Used the software for: 1-2 years

### "Customer service always above "

May 23, 2017

5.0

ORGANIZATION!

Pros

compared with others we have used in the past, much simpler to navigate . Very easy to train new members of our staff, sales. Can view from anywhere the status of a job or lead.

Cons

WE had previously been using a different software. The other software was called Dataforma. We had joined Job Progress because Dataforma seems to have to many manual functions input to navigate a lead or job from start to finish. Job Progress when we first joined did not. Today there seem to be more needed manual clicks and the repetitive naming of estimate and proposals seems to be more common now than in the beginning when A-Top first joined.

Review Source

Joshua D.  
Application Support Engineer II  
Construction  
Used the software for: I used a free trial

### "One stop shop for a home contractor"

December 30, 2019

5.0

Estimating, contract generation, reporting, and project management.

Pros

JobProgress is a complete suite of crucial tools for the home or small project contractor. It's cloud hosted, and offers a very slick app to access from mobile devices. The standout to me is comparison to similar products is the ease of estimating job costs. From material to man-hour costs, JobProgress streamlines putting together a professional looking report that can be used to directly submit to the project owner. This can then be automatically translated into a proposal and subsequent contract. Having everything in one easy to access place is incredibly useful for a modern construction job.

Cons

I didn't encounter anything that I disliked about JobProgress. I only used the free trail so far, because we don't do enough small jobs to warrant using this software fully. I do recommend it to residential contractors and small shops though.

Review Source

LQ

Laura Q.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Review"

July 1, 2019

4.0

So far everything has been great overall.

Pros

I like that the software can for the most part be customized to our business and the way we operate. I also like that you take recommendations or comments from users and look into solutions.

Cons

We haven't gotten that far yet. There were a couple of things asked during training that are not in place yet so it's possible they may be for future.

Switched from

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Job Progress offers more features that Acculynx does not and doesn't charge for "added" features that should come along with the membership like Acculynx does. We were sold on things they said would be upcoming but now are saying these are additional fees if we want them. We do not like these sell tactics.

Review Source

JH

Josh H.  
Office Assistant  
Construction  
Used the software for: 6-12 months

### "The Best Tool in our Box"

December 3, 2020

5.0

Pros

I started using this software at the beginning of the year and I found it amazing how quickly I picked it up. The best part to me is the ability to keep customers in the loop. Sharing documents and photos goes a long way to helping a customer feel informed.

Cons

There isn't anything that comes to mind to change with the software, but I'm sure the team at Job Progress, as they always do, will find a way to improve upon what they have or to find new features to include.

Review Source

MF

Marvin F.  
Supervisor  
Construction  
Used the software for: 6-12 months

### "Easy to use, makes life easier!!!!"

June 28, 2018

4.0

Pros

Keeps all jobs organized i can monitor progress on all crews allows me to keep my supervisor in the loop even when im not in the office. allows me to keep notes on all the sub contractors also.

Cons

N/A!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review Source

Response from Leap

June 29, 2018

Marvin, Our goal as a Company is to make life easier for our Subscriber Contractors ... we have and always will keep YOU in mind so that we never stray away from our original goals of ease of use, reliability and high impact usefulness on every screen

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