# Page 9 | Leap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Leap the right Roofing solution for you? Explore 385 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162690/Leap/reviews

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Leap

4.3 (385)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 10th, 2026

# Page 9 - Reviews of Leap

## Showing most helpful reviews

Showing 201-225 of 385 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Mark L.  
President  
Construction  
Used the software for: 2+ years

### "Excellent Solution"

December 15, 2020

5.0

Excellent experience. Honest company with great people. \[SENSITIVE CONTENT HIDDEN\] is a champ! Always makes himself available to us.

Pros

Easy to use. Recordkeeping is very detailed. Can be customized to fit your needs.

Cons

Inability to integrate with Gmail when we tried to customize scheduling.

Review Source

TL

Teresa L.  
Accounts Payable/Receivable  
Construction  
Used the software for: 1-2 years

### "Easy to use and learn"

December 15, 2020

4.0

Pros

It was very easy to learn how to use and also to show others how to use. Document management is vital to our daily use.

Cons

Wish i could upload multiple files at once. Sometimes glitches and documents won't save. Lags when more than one window is open.

Review Source

KC

Kory C.  
General Manager  
Construction  
Used the software for: 2+ years

### "Great Software"

December 3, 2020

5.0

Pros

The features of scheduling and billing help with the cradle to grave of handling the customers

Cons

The app when connected to wifi is slower than using on data via the phone carrier. I just switch my wifi off and it works like a charm.

Review Source

KA

Kirk A.  
Owner  
Construction  
Used the software for: 1-2 years

### "Customizable "

June 14, 2019

5.0

To numerous to mention, sales, coordination , orders, emails.

Pros

The thing impresses me the most the customization the product. During the on-boarding process we were asked what we do from the phone ringing to followup. We didn't have to fit to the program, it was customized literally to our process.

Cons

Being some of personnel is in field and doing sales, a box to click to place an appointment in both calendars.

Review Source

KE

Kyle E.  
Sales Manager  
Construction  
Used the software for: Less than 6 months

### "Loving Job Progress!!!"

April 21, 2021

5.0

Pros

The ease of use on this software is fantastic. It is far easier to navigate than other systems we have tried. Customer service is great and \[SENSITIVE CONTENT HIDDEN\] has done a great job onboarding us and helping us get the system set up and customized to work best for us.

Cons

We would like to have a safeguard in place so that you can't send an estimate or proposal and show your price calculations by mistake.

Alternatives considered

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Switched from

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

People who are not very tech savvy were having a difficult time navigating the program.

Review Source

DV

Dan V.  
plumber  
Construction  
Used the software for: 2+ years

### "Great software with wonderful support"

June 28, 2019

4.0

Job progress is a great way to organize all your job contacts and scheduling

Pros

Job progress is a great software program that has a good mobile application and easy to learn and use

Cons

I really don't have any cons this time I'm really happy with the program

Reason for choosing Leap

the cost

Review Source

AY

Ari Y.  
Office Administrator  
Construction  
Used the software for: 2+ years

### "Clunky but very helpful!"

December 3, 2020

4.0

Overall, JP is a great tool that is very helpful!

Pros

The work-flow keeps things very organized and can help encourage accountability.

Cons

It is a little clunky and slow. Frequent updates improve overall experience but are sometimes difficult to keep up with.

Review Source

AB

Andrew B.  
Project Manager  
Construction  
Used the software for: 1-2 years

### "Good, Has room to improve "

December 3, 2020

4.0

Good. Again, could use some refinement, but overall pleased.

Pros

The features allow me to really teach the details

Cons

Rough to transition between customers and other features. Could be refined on how to navigate.

Review Source

MH

Michael H.  
CFO/Marketing  
Construction  
Used the software for: 1-2 years

### "Always updating, great communication!"

June 14, 2019

5.0

Any problems we've had, they've addressed and have made the change or the change is coming. Nothing breaking.

Pros

Very easy to jump right in and use. Young and old use it, no problems

Cons

The Mobile app. I don't use it, but the sales guys are not a fan. They'll use the browser version on their iPads

Review Source

DT

Dan T.  
Business Development  
Construction  
Used the software for: 2+ years

### "Excellent, could imagine life without it."

July 2, 2018

5.0

Save time, money, and headaches. Improve customer experience.

Pros

General organization, and collaboration features. Helps maintain a workflow. Excellent tool to follow up with customers, as I have measurements, photos etc at my fingertips

Cons

Some things can be touchy, or not work at times such as the progress slider. Some navigation aspects could be improved, such as returning to Photos and Docs when inside a folder in Photos and Docs.

Review Source

DS

David S.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Constantly Updating & Evolving "

December 16, 2020

5.0

Absolutely love it!

Pros

Love to see constant updates of job progress.

Cons

Wish it loaded pics quicker off my camera roll.

Review Source

CH

Cherie H.  
Partner in this company  
  
Used the software for: 1-2 years

### "For our company, this product does it ALL. Can't believe we managed for 25+ years without it"

June 28, 2018

5.0

Pros

I like that I can use it all day at work or on my phone. Has all we need in front of us without scrambling in our office looking for paperwork that can never be found.

Cons

When I load up an invoice, it's hard to see. When I go to click to enlarge it, it is too large. Not a big deal but would like to see it come up normal size without having to move it around to see bottom of an invoice.

Review Source

Response from Leap

June 29, 2018

Cherie, There are very few companies that can operate at the level that Chandler's does! We are thankful to have the opportunity to support and work with everyone at Chandler's Roofing as you continue to dominate in your area.

MZ

Michal Z.  
Owner  
Construction  
Used the software for: 2+ years

### "Job Progress Overview"

June 14, 2019

5.0

Communication with clients is allot easier. One big problem the software faces is the connectivity to suppliers and other software.

Pros

The ease of use & Connectivity to quick books,

Cons

Connectivity to other software specially to suppliers

Reason for choosing Leap

Ease of use

Review Source

RW

Russ W.  
Owner  
Accounting  
Used the software for: 2+ years

### "Very Good for What It Does"

December 15, 2020

5.0

Overall my experience has been very good.

Pros

I am an accountant so I like the invoice and profit/loss analysis. I also like the sub-contractor document library such as insurance and W9s.

Cons

I would like to see more selections on what you can integrate into accounting software packages. I only want the invoices and I want to select how far back they go and how they come over.

Review Source

DK

David K.  
Account Manager  
Construction  
Used the software for: 1-2 years

### "Amazing Product"

December 8, 2020

5.0

Pros

Being able to track every aspect of the job.

Cons

Sometimes the software can run very slow.

Review Source

VR

Verified Reviewer  
Property Coordinator  
Construction  
Used the software for: Less than 6 months

### "It has been great so far"

June 28, 2018

4.0

Pros

The organization of each customer and that the job status's can easily be changed. Documents are easy to keep track of

Cons

Downloading pictures can be difficult because I can only download one at a time. The mobile app calendar is difficult to read.

Review Source

Response from Leap

June 29, 2018

Thanks for your review. We appreciate it. Please feel free to contact JobProgress for any training you may need. You can also simply LONG PRESS or CTRL + Click to select multiple pictures for download ... we can show you via webinar at your convenience if needed. Thanks again for your review.

KM

Kelsey M.  
Office Assistant  
Construction  
Used the software for: 1-2 years

### "Very good system, Works well, Makes my job easier."

December 3, 2020

4.0

we use this on a daily basis to schedule are homeowner for projects

Pros

quick notes, keep up with everything in one app

Cons

sometimes it is very slow ~ or crashes which can be a headache

Review Source

DL

David L.  
Director of Marketing and Business Development  
Construction  
Used the software for: 6-12 months

### "Worth the investment"

December 16, 2020

4.0

I really think its worth the investment. Its getting better every year

Pros

Its improving year by year. Its doing a great job at listening to the consumers and giving us what we need.

Cons

Its clunky and glitchy at times. Integrations need to improve and they are. I feel this is going to be a winner soon

Review Source

LW

Lisa W.  
Claims specialist  
Construction  
Used the software for: 1-2 years

### "Too much information "

December 8, 2020

4.0

Not user friendly

Pros

Integrated with quick books. Reports available

Cons

Slow, too many options, photos open slow and only a batch at a time

Switched from

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

They did not offer enough

Review Source

PS

Pema S.  
owner  
Construction  
Used the software for: 6-12 months

### "Great Product!"

July 4, 2019

5.0

Fantastic! We have used several other software's and JobProgress has by far met out needs the best.

Pros

Ease of use . Software has many abilities that we are still finding everyday but to learn the basic functions to get going was very simple.

Cons

not much. There have been many updates that seem to just keep improving the software.

Review Source

cB

chris B.  
Manager  
Construction  
Used the software for: 2+ years

### "Review for gift card"

December 9, 2020

4.0

Pros

Easy CRM to use and get documents to the customer

Cons

Documents and editing is squirrely. Hard to make modifications

Review Source

TS

Tyson S.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Great Product!"

December 15, 2020

5.0

Experience has been great. Implementation was easy!

Pros

When we transitioned to JP we were able to streamline our processes and implement right away. Automated emails, templates and transitions are really easy.

Cons

Without paying for the contractors accounts, managing subs is a bit more difficult and not functional.

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Price.

Review Source

KM

Kathy M.  
Office Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Daily Functionality"

June 28, 2019

4.0

Pros

The functionality of jobs in this software is nice and the ability to keep track of each stage the job is in makes it easy to work with

Cons

The slowness from one task page to the other has gotten worse over time and has become an inconvenience. Tech support only verbally offers support but have not really received the support.

Review Source

ZR

Zach R.  
Content Specialist  
Construction  
Used the software for: 1-2 years

### "Incredibly powerful tool for contractors and marketing teams! "

December 8, 2020

5.0

I absolutely love being able to access customer information easily and being able to have everything in one place is a game changer.

Pros

I love the ease of use and how thoughtfully the system works as a whole. Our team benefits in so many ways from it!

Cons

At times, it can be glitchy or laggy but that is to be expected with any new and innovative platform. :)

Review Source

KAD

Katie Ann D.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Great program to keep all business data organized"

June 28, 2018

5.0

Convenience in the field and customers love their own web page!

Pros

I have every customer at my fingertips! Being able to use the PC or mobile really makes everything convenient.

Cons

Program is slow sometimes. Lags a little. I also don't like that I can't select which employee gets the commission without having to pay the monthly fee.

Review Source

Response from Leap

June 29, 2018

Katie Ann - Companies like MD Roofing are the reason why we are in this business. We enjoy watching you succeed and will do everything we can to make our platform even better ... even faster! Thanks for your positive input and we are glad you like the platform.

Talk to a Capterra advisor for free and get results within 15 minutes.