# Drs Enterprise Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Drs Enterprise the right Orthopedic EMR solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162692/Drs-Enterprise/reviews

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Drs Enterprise

4.7 (10)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 7th, 2026

# Reviews of Drs Enterprise

Ease of use

4.8

Customer Service

4.8

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

AS

Arthur S.  
  
Medical Practice  
Used the software for: 2+ years

### "Wonderful EMR, Wonderful Support"

March 4, 2015

5.0

Pros

We have been using DRS Enterprise since its inception (2003). The program is very user-friendly and does not require the physician or staff to be tech savvy. The ease of operation is a plus, and the best part of Drs Enterprise is that you can customize it to your practice needs. The use of Drs Enterprise has given us the opportunity to be an EMR office, with also paperless features such as scanning and using word documents. Because of Drs Enterprise, we have an efficient, well-organized office and can keep up with the workflow while giving quality care to the patients. I would also like to point out a very important factor is that the support staff is remarkable. We never have to wait for assistance. They are always very knowledgeable, helpful, and courteous. In addition, they are up to date with the government mandates, such as PQRS, Meaningful Use, and ICD-10.

Cons

There haven’t been any concerns with the EMR or support.

Review Source

DK

Denise K.  
IT Manager  
Medical Practice  
Used the software for: 2+ years

### "Denise from Broward Orthopedic Specialists"

March 5, 2015

5.0

Pros

We have been using Drs Enterprise for over ten years and love the ease of the software, not to mention the excellent support we have received. New employees catch on very quickly. Any time an employee wants a change of a template, I can do it immediately. My favorite part is creating the templates which is fun and allows me to be creative, not having to use a cookie cutter template, as other products have. Our templates make our employees efficient, which gives them more time to spend with the patient than with paperwork. Again, the technical support we receive is top notch. Not only are they knowledgeable, but also courteous and friendly. I can't say one negative thing about the staff.

Cons

I can't think of anything negative that comes to mind. We are totally satisfied customers!

Review Source

MG

Mark G.  
  
Medical Practice  
Used the software for:

### "Drs was our biggest mistake. It is a horrible EMR system. "

January 12, 2015

1.5

Pros

There is nothing that our practice likes about this product. We switched to another EMR due to the financial loss we have experienced since using Drs. The system is not user-friendly. It does not work around your practice needs. Instead, there is a fixed system in place that can not be tailored. They will say many things to get you to buy the system, but once you do, you will have limited resources to help your practice be productive.

Cons

What I like least is that everyone was very friendly to sell us the system, but when we started to request assistance for issues that were coming up like error messages, documents were getting lost, not to mention the services that they offered which were never available. I also dislike the lack of updates, protection and security for the system and the increase in fees.

Review Source

CR

Catherine R.  
  
Medical Practice  
Used the software for: 2+ years

### "DRS - A Great EHR"

March 5, 2015

5.0

Pros

We have been able to obtain our Meaningful Use for the past few years using DRS, and we are always obtaining the upgrades as they come out, as this product is Medicare compliant and very flexible to our needs. We have been using DRS since late 2003 and are still very happy with the outcomes. Their customer service is great, and someone is always there to answer questions that might arise.

Cons

Since I really have nothing negative to say concerning this product, I can only make rave reviews concerning the employees there and their service. If they can't assist at that minute, they call back within one hour. If it is a major problem, they accommodate at all times.

Review Source

KO

Kevin O.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Great product, easy to learn"

March 9, 2015

5.0

Pros

I have qualified for meaningful use the last 2 years and the staff is very knowledgeable about the requirements. They were always available for assistance with this complicated task. Also, you couldn't possibly find a more customizable EMR - not only for the templates for your notes, letters, and other documentation, but also for tasks/messages and other functions. I am constantly changing/updating my templates as I go, which saves me time writing notes.

Cons

I can't think of any downside to this product. I have been extremely satisfied with this product.

Review Source

RA

Robert A.  
Doctor  
Medical Practice  
Used the software for: 2+ years

### "Customization at it's best!"

March 16, 2015

5.0

Pros

I am a solo retina office, and we have been on DRS Enterprise for five years. I would highly recommend this user-friendly program. The customizable program offers the ability to personalize templates that allow me to complete dictation for other doctors quickly and efficiently. The vendor is reliable and they are available for maintenance and excellent support. Drs has greatly improved my practice and my life.

Cons

There is not anything that we dislike about the program. It is a very adaptable program, and it is easy to use.

Review Source

LAH

Lu An H.  
  
Medical Practice  
Used the software for:

### "I love Drs!"

January 16, 2015

5.0

Pros

I love that this software is so easy to personalize and change when and where needed. They are so on top of all the Meaningful Use requirements and work very hard to make sure the software is within the guidelines set by the government, which is not an easy task. Our doctors have to draw on the patient charts, and the way this software is designed makes it very simple to draw in a variety of colors. It works and looks great on both desktop and laptop computers. The tasking and phone message features make it quick and easy to keep yourself or others informed and on task. Also, the software support we receive is amazing and always professional.

Cons

The only thing I would say I like least is the same for every program. Once some features are created, they are not always as user-friendly as we would like in our busy day, so you have to wait for updates for the improvement, but this company is very open to feedback and making adjustments where justified.

Review Source

KM

Kent M.  
Administrator  
Medical Practice  
Used the software for: 1-2 years

### "Great Product "

March 5, 2015

5.0

Pros

This is a large OB/GYN practice with 25+ staff members. We have been able to easily customize templates for our specific needs. This product is easy to learn, and the vendor has provided outstanding support in its use and maintenance. I cannot give enough praise to the very professional and knowledgable staff at Drs Enterprise. They are always there to help. We would never be getting through this Meaningful Use nightmare without their expert guidance.

Cons

I am not sure that there is anything I do not like. If you want an easy-to-learn, adaptable product with a great support team, this has been a great choice for this busy practice.

Review Source

LB

Leon B.  
  
Medical Practice  
Used the software for:

### "It is as close to perfection as an EHR system can be!"

January 19, 2015

5.0

Pros

The best thing about DRS Enterprise is that it is very easy to customize once you learn how to use the tools to construct your templates. Furthermore, one can update templates "on the fly". Many times I'm seeing a patient and I want to add something to the template. It takes a few seconds to do so, then every subsequent template will have the new addition. Finally, it is easy to make templates out of any form, such as forms for insurance companies, hospital forms for surgical scheduling, etc. Once the template has been created, those forms fill themselves out at the click of a button!

Cons

I have no complaints at all. I have been 100% satisfied with this product since I purchased it back in August 2004.

Review Source

KK

Kenneth K.  
  
Medical Practice  
Used the software for:

### "South Palm Eye Associates"

February 6, 2015

5.0

Pros

Mostly, the ease of use. This program is definitely the most customizable program on the market. I can create templates and change them on the fly. We have all seen records from other EHR vendors that are difficult to read and find info. My templates are like my old paper templates. This is easy to read, easy to use. You just have to take the time to learn it. It's not hard.

Cons

I really have not had any bad experience with either the product or the vendor.

Review Source

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