Hyphen Solutions

BuildPro


4.5 / 5
16 reviews

Who Uses This Software?

Currently serving 15 of the top 20 Homebuilders in the nation, BuildPro serves high volume homebuilders.


Average Ratings

16 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours

Vendor Details

  • Hyphen Solutions
  • www.hyphensolutions.com
  • Founded 1998
  • United States

About BuildPro

Today builders have to produce more while spending less, which means the need for efficiency has never been higher. BuildPro is here to take construction scheduling and supply chain management to the cloud, providing real-time information with greater accuracy and efficiency. BuildPro was created by builders for builders and enables projects to be executed in less time with less effort than ever before. By easing supplier communications and removing risk, BuildPro makes building homes easier.


BuildPro Features

  • Bid Management
  • Change Orders
  • Gantt Charts
  • Job Scheduling
  • Project Scheduling
  • Rescheduling
  • Staff Calendar
  • Task Management

BuildPro Reviews Recently Reviewed!


Capterra loader

Great Application

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Admin users and managers get full insight into the build process. Jobs can be audited in the field based on schedule updates and payments are seamless.

Cons: There is not a great emphasis placed on the scheduling aspect of the system (both from a development and professional services perspective). The SupplyPro app should be leveraged with location settings to notify the CM that the trade is onsite doing the work today. Reschedule notifications should show the vendor how their schedule is impacted.

Overall: We have leveraged our database to tie the CMs bonus based on milestones completed and the stage of construction. A/P has also become streamlined. Lien releases give full view of all items paid and has been utilized in stated that do not require liens.

Vendor Response

by Hyphen Solutions on November 01, 2018

Vinnie,

Thank you for taking the time to provide us with your feedback!

Hyphen Solution Marketing
marketing@hyphensolutions.com

Capterra loader

Ease of Use

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: BuildPro makes day to day operation a lot easier to do. By letting the PM update their job information on site it allows us to be a mobile company to have jobs all over the Seattle area.

Cons: Since we have BuildPro through FAST we are not sure the best way to get customer service when we have an issue.

Vendor Response

by Hyphen Solutions on November 01, 2018

Thank you for taking the time to provide us with your feedback! We will support BuildPro functionality for all BuildPro clients. If it is determined during the process that the issue resides within FAST, we can guide you on what needs to be addressed with FAST support. If needed, we would be happy to hop on the call with FAST support as well. Please feel free to reach out if you have additional questions!

Hyphen Solution Marketing
marketing@hyphensolutions.com

Helpful Software - Still growing up

Mar 15, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that the software fills a gap for builders and had created the standard for a cross functional communicator for builders and sub-contractors. I have no doubt that the programmers are constantly working for improvements. From a general contracting perspective the schedule tool functions nicely and new add on features so far have been welcome.

Cons: Reports. The so-called canned reports are not designed with a holistic intent of solid reporting and seem to be whatever someone paid for a report gets dumped in line as an available report. A number of them do not function. I would love to see a report writer that allowed selection of key data to be easily added/subtracted.

Overall: As stated we fully believe that BuildPro works. We are working through the minor issues with schedules easily. We are unsure of the supplier side communications. We also have strong feelings that the Admin resources are lacking enough information to be useful at this time.

Best In The Business

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best in the business. You are not going to find any other construction scheduling software out there that is going to do what BuildPro does.

Cons: It can get complicated with regards to integration and implementation. Less a limitation of the software than just a fact of life.

Overall: We are doing more WITH BuildPro than we could ever do without it.

Vendor Response

by Hyphen Solutions on November 13, 2018

Don,

Thank you for your feedback! We love hearing from our current users as we strive to continue to enhance our products! Please feel free to reach out to us directly of ways we can improve our products at marketing@hyphensolutions.com.

- The Hyphen Team

Avid BuildPro User

Mar 08, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of communication; used among trade partners; web-based and no portal to remote into

Cons: More training documents are needed for Supply side; Builder side is fairly easy to use but can be trouble-some with internet connections

Overall: BuildPro has improved our efficiencies of our scheduling and helped eliminate paper and pen processes. It has been a great tool for our builders and we are working on using the Warranty Module so that we can reap the benefits on the customer service side. It is a great tool for homebuilding companies.

Michael Review for Supply Pro

Mar 07, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I use this website mainly to get lot specific plans for AV Home Builders. They are very easy to access and they are already in PDF format which some other websites do not have.

Cons: Unless you do not use this often, it might be a little confusing on how to get to the plans. You have to go to "view builder documents" then do a bunch of scrolling to get to the plan you need. There might be a shortcut to them but I don't know what that is.

Decent product with a high price tag for production builders.

Mar 06, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The integration of Supply Pro and Build Pro is a solid idea and has been executed well.

When used the scheduling was very helpful in training new PMs.

The Hyphen Team was helpful

Cons: The price tag is high for production builders. Essentially this is a file management/scheduling software program and I dont see the value in paying a price tag per home. It would have been great to look at prices per community and such.

Also many of our PMs had troubles with changes not being made while offline.

Had trouble scheduling while working on Condo/Apartment projects.

Overall: The overall experience with BuildPro was easy on our office, yet troublesome with our Project Managers and Vendors at times. Hyphen themselves were always helpful in teaching, training, and informing us of the product's capabilities. But due to some minor glitches and some inconsistency among builders and projects this product gained a typical groan during meetings.

This prorgam, in my opinion, is great for builders who are doing only 200 or fewer homes a year.

Vendor Response

by Hyphen Solutions on March 22, 2019

Thank you for your feedback. I apologize for the inconvenience you have experienced within BuildPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you.

Kind regards,
Hyphen Solutions Marketing

From a data engineer perspective

Oct 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: The flexibility with the different modules including customer care and reporting. Technical Support is excellent. Getting data replication running was pretty painless via log shipping. It's quite configurable to company specifics - I've been with three companies that all used it slightly differently but equally successfully.

Cons: Some pretty fundamental reporting capabilities are exceptionally expensive if you need anything that isn't prebuilt. It isn't the prettiest UI on the front end, but it's effective. Spartan, perhaps is the appropriate word.

Vendor Response

by Hyphen Solutions on November 13, 2018

Rob,

Thank you for your feedback! We love hearing from our current users as we strive to continue to enhance our products! Please feel free to reach out to us directly of ways we can improve our products at marketing@hyphensolutions.com

- The Hyphen Team

Pros and Cons

Oct 30, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of using the software and the ability to streamline the building process

Cons: Integration issues with the back end software we use

Overall: Positive

Vendor Response

by Hyphen Solutions on November 13, 2018

Simon,

Thank you for your feedback! We love hearing from our current users as we strive to continue to enhance our products! Please feel free to reach out to us directly of ways we can improve our products at marketing@hyphensolutions.com

- The Hyphen Team

Good stand alone application

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use

easy to see outstanding services

Cons: interface with other applications can be difficult

Overall: warranty program

Vendor Response

by Hyphen Solutions on November 13, 2018

Dennis,

Thank you for your feedback! We love hearing from our current users as we strive to continue to enhance our products! Please feel free to reach out to us directly of ways we can improve our products at marketing@hyphensolutions.com

- The Hyphen Team

Hyphen is an extremely easy program to use

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, easy to view / print documents. Time stamps any changes made. Able o leave notes in real time.

Cons: I can't just pull up an address and hit enter for it to pull up all documents. The schedule function doesn't allow me to select an item from there and pull up all related documents.

Great Software

Mar 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very Easy to navigate and find what you need.

Cons: Items that were on the website that dont pertain to my job or my company.

Overall: I have used hyphen for four years now and it's never glitched on me or froze. I never have a problem accessing the website and I can access it from any mobile device.

Most Used Software

Mar 06, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that most suppliers, installers, and builders use BuildPro so it is really convenient for everyone to be on the same page. The schedule syncs seamlessly with builders and trade partners. Just using the same software as everyone else goes a long way to making sure that your jobs are on other people's schedules

Cons: Adjusting the schedule tasks can be tedious and annoying. Not very friendly for townhomes where you need to adjust many schedules at once.

Great Product

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use especially the ability to see needed data with in one screen.

Cons: No complaints! Suggest an easy training guide for new users.

Great Home Building Scheduling Software

Dec 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Incredible reporting and ease of use. There are also many other areas where it ties in with the accounting software to help with auto pay. The company also listens to their users and makes updates and improvements quite often.

great product!

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly and easy to understand

Cons: I didnt get to use it more in the field i work in

Overall: Effective way of staying on top of tasks