--- title: "Infinity Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infinity Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/162722/Infinity/" page_type: "product" language: "en" --- # Infinity Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Infinity ## What is Infinity? With the Infinity unified commerce platform as your retail software, all channels access all your customer and inventory data from one place to give each customer the best price, service and personalised experience, wherever and whenever they shop with you. Infinity's open platform is easy to integrate with new technology and legacy systems. You can innovate quickly, optimise inventory, maximise margin, understand customers and deploy new services efficiently and profitably. ## What is Infinity used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infinity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.infinityrms.com&name=Infinity) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infinity 0.0 VS. [4.4 (198)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (242) Value For Money 0.0 (0) Value For Money 4.2 (218) Customer Service 0.0 (0) Customer Service 4.4 (227) ## Infinity alternatives Highest Rated [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (2,063)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,323)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) ## FAQs about Infinity Features and Usability ### What are the key features of Infinity? Infinity offers point of sale (POS), inventory management, inventory tracking, and order management for daily retail operations. It also includes CRM and customer database features, loyalty program support, returns management, reporting/analytics, multi-location management, eCommerce management, accounting integration, and API access. Getting Started and Support ### What training and onboarding options does Infinity offer? Infinity provides webinars and documentation to help teams get started. Webinars support live or scheduled instruction, while documentation offers written reference material for setup, feature review, and step-by-step guidance as needed. Getting Started and Support ### What customer support options does Infinity offer? Infinity provides phone support. With no reviewer feedback available about support experiences, no conclusions can be drawn about response times, helpfulness, or common frustrations. Users seeking assistance through this channel can contact the support team by phone. ## Features AI summary Based on 604 Retail Management Systems reviews Not all Retail Management Systems cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Sales Reports** (**49%** of reviewers rated this feature as critical) - **Retail Inventory Management** (**57%**) - **Inventory Management** (**50%**) Infinity includes **Inventory Management**, which helps businesses keep stock levels organized and maintain control over day-to-day inventory activity. However, it does not offer **Sales Reports** or **Retail Inventory Management**. Instead, it provides other highly rated capabilities such as **Multi-Location** (**61%**), **Inventory Tracking** (**58%**), and **Point of Sale (POS)** (**51%**). These features help teams manage stock across locations, monitor item movement more closely, and process in-store transactions efficiently, helping businesses stay accurate and responsive in daily retail operations. Accounting Integration Integrate with a third-party accounting system API Application programming interface that allows for integration with other systems/databases CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products For Retail For Retail Stores Infinity 14 features Integrate with a third-party accounting system Application programming interface that allows for integration with other systems/databases Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products For Retail Stores Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Accept and process customer payments for products or services using hardware and software View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.