Who Uses This Software?

ShipStation is a web-based shipping software that was designed for the multi-channel merchant. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.


Average Ratings

401 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ShipStation
  • www.shipstation.com/
  • Founded 2011
  • United States

About ShipStation

Import, manage & ship your orders with ShipStation, the #1 choice of online sellers. We integrate with over 150 of the most popular marketplaces, shopping carts, & carriersplus, you can have as many selling channels & carriers as you need. With ShipStation you get: up to 40% off USPS rates & 29% off FedEx rates; the Branded Tracking Page & Returns Portal; customizable automation rules to prevent errors & cut your shipping time in half; an easy-to-use interface; a totally free 30 day trial!


ShipStation Features

  • Barcoding / RFID
  • Import / Export Management
  • Inventory Management
  • Order Management
  • Purchasing
  • Returns Management
  • Sales Forecasting
  • Shipping Management
  • Warehouse Management

ShipStation Reviews Recently Reviewed!


Works + SUPPORT

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Not only does it work as described... it easily lets us manage multiple channels with ease. Best part of ShipStation is the support. The actually REPLY and really do care... this type of support is dying in today's world.

Small Business Friendly

Feb 19, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: I appreciate the ease of use of ShipStation. My online shop is growing and I find the ability to print shipping labels and skip post office visits highly valuable. It was very easy to integrate with my squarespace site and I use it for custom (offline) orders as well.

Cons: Printing via Shipstation Connect doesn't work out very well. The desktop client doesn't add any value to the online features for me. There are a few other printing options that all work well and I haven't had an issue those thus far.

Love ShipStation! Makes my life much easier!

Feb 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: So easy to keep track of my orders and get them shipped out in a timely manner. Integrates with lots of shopping platforms and printing out labels is a piece of cake!

I love how easily it integrates with all of our channels!

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that you can print the labels and calculate the shipping for multiple carriers all from one place!

Cons: There is very little I dislike about shipstation.. I think there could be additional fields for search parameters if you are searching for a return label or a previous shipment.

Love this!

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: So far so good. I havent bumped into issue yet. Like I sayd, it really made shipping much easier and the printing labels for various ecommerce sites, a breaze.

Pros: Shipstation made our lives at the shipping dept. so much better. It made the complex part of the business flow and streamlined.

Don't know how I lived without it

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This allows me to compare all of the different carriers and view all of my marketplaces in one place. I do not know how I operated without this service. One time it went down for half of a day and it took me 10 times as long to process the shipments during that time than it normally does. I used ShipWorks first and switched to ShipStation and love it!

Cons: It gets slow during peak times which is unfortunate. Another downside is that it is very reliant upon the marketplaces and at times it can be glitchy when there are problems on those marketplaces.

Works great, would recommend to anyone!

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use this to run my Etsy shop, and things couldn't be easier. Once everything was set up, this saves me hundreds a month and makes my day smoother.

Cons: I have trouble syncing to Mailchimp, but that's probably my fault! I hope to have that fixed int he next couple of months.

great product, low price!

Feb 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can easily sort & keep track of orders. I'm the only one who uses it but I like that it can track who starts the orders etc, also like that you can customize the emails & labels. It integrates my online store & I love that I can check orders from the app.

Cons: I wish it was easier to link other shipping options, not sure if this is an issue with ship station or the other companies though.

With ShipStation, I know there is someone on the other end that cares about my experience

Feb 12, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ¿ I was assigned a specific person as my customer service representative, and when I called with an issue, one of the customer rep picked up the phone and answered my question on the spot; meaning, I didn't have to dial a ton of menu options or wait on hold at all to speak with a person. She is also very responsive to emails. We tend to look at websites and applications as faceless businesses, but with ShipStation I know there is someone on the other end that cares about my experience. ¿ Integrates seamlessly with Squarespace Commerce account ¿ Automatically marks order fulfilled when a shipping label is printed ¿ Connects to printer easier than Stamps.com

Cons: ¿ Have to load balances instead of paying for what you use as you go. I encountered this with Stamps.com as well, but it is annoying because I have to make cash flow considerations when all I need is a few extra dollars to print a label. ¿ Cannot edit manual orders, need to delete and re-create an order if changing quantity or amount of a product. ¿ I "chose" ShipStation because it was the only shipping option that would integrate with Squarespace. Most of my issues were encountered while trying to transition from Stamps.com to become familiar with the new platform. Though very similar, ShipStation INITIALLY felt like a clunkier, gaudier version of the same thing. Thankfully, they've recently made some positive design changes. However, there are still some quirky user interface aspects, including: ¿ animated "help/info" bubbles (which I just figured out how to hide). ¿ In Stamps.com, I was able to see if my thermal printer was connected (or visible to the website) before clicking "print" ¿ which, when I click, charges the postage to my account regardless if the label actually printed. In ShipStation, I have to click "print" without knowing if the website is able to send the job to the printer. This has resulted in additional postage billed to my account because I clicked "print." I then have to wait for that amount to be refunded in my account. Though I should add, I rarely have printer connection issues with ShipStation, whereas it used to be the bane of my Stamps.com experience. ¿ Stamps.com also made it easy to see all the USPS shipping options and rates at a glance, while viewing an order. In ShipStation, I either have to select a service, then an option from within that service or open up a separate rate calculator. This makes it harder to find the lowest shipping fee/service or fastest method for its value when modifying individual orders.

Great software with lots of options

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Orders for my business are done manually versus an online storefront. ShipStation has the best flexibility for me to manually enter inventory, create orders, submit shipments, etc. Love that I can create shipping labels via the mobile app that print out at home. Customer service is top notch and has a very personal touch.

Cons: Only thing I would change is the ability to manually enter/edit customer information versus importing from a CSV. The import process works just fine, though.

Love it! Makes shipping incredibly easy.

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very quick to create multiple shipments in an easy to use environment. Even when shipping low volumes, much easier than using individual carrier websites.

Overall: Easiest shipping I have every experienced.

Very Good Software

Feb 08, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to get working, and keep things organized. I love how it verifies the address for you. Also very easy to integrate with software

Cons: I wish it could remove pick up orders from being imported. Other wise it is everything that we need in a program.

Grateful for time saved.

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I tried for months to get postage software from USPS, and when I finally got everything approved, the download was only for PC. With Shipstation, not only can I print postage from my Mac, but it makes tracking numbers, pending orders, and shipping history easy to find.

Cons: Cost is a big, monthly expense for a product that helps you spend additional money. Especially for a small company like ours with low revenue.

Huge Time and Money Saver

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and automates so many of the tasks I used to have to do. I wish I would have done it two years ago when I started my business!

Cons: Two people said they didn't get the email notifications. I am not sure they were telling the truth though or it could have gone to spam.

Great Software For Online Sellers

Feb 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation brings all your shipping methods and stores together in one site. The included Stamps.com membership is a great addition, offering great discounts on shipping.

Cons: I have customers that request standard USPS shipping. There are no discounts for standard USPS shipping. Otherwise, there have been no downsides.

Easy and saved us a TONH

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The API could be used by a drunken chimp. Super easy for us to integrate this in to our custom software. Saved us a ton of money.

Still learning but we love the ease and the savings.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were using UPS however over the holiday they started running slow and we saw this as an option. After shipping over 1000+ individual packages on multiple platforms we had less than 1% missed delivery or late delivery. The postal service really did a great job and this tool really helped us keep everything streamlined. This is relatively intuitive and was easy to install. The savings are wonderful as is the ability to gain specific information relative to each customer, tracking number and so forth. It makes it a real time and money saver. We are now able to pass that along to our customers.

Cons: Sometimes the address checker shows the address as wrong even though it isn't. Also when using a thermal printer it has a tendency to drop off and needs to be reloaded. I wish we could print a summary for the Post Office the way you can on Stamps.com - that would make things much quicker and easier when we have to drop off packages. It may be possible, as of our usage 60 days in, we haven't found it yet.

ShipStation is great!

Jan 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Easy to use -Works well for small businesses or large businesses -Customizable -Connects to your website -Sends automatic shipping and delivery emails

Cons: -If you don¿t have a website, it cannot be linked to a square account -I would like to have more options for printing labels. They don¿t have an option to print on 1/4 of a page.

eCommerce & ShipStation

Jan 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use Integration with eCommerce website Pricing on USPS shipments Allow customization and personalization

Cons: Getting better rates with existing FedEx account Shipping history is not available thru FedEx account

Saves me a ton of time!

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am so glad that we started using shipstation because it saves me so much time! Our company uses cratejoy as our ecommerce platform and Canada Post for shipping and shipstation allows the 2 platforms to sync seamlessly! I no longer have to manually enter in the orders so I save AT LEAST 3-4 hours a week. It's also user friendly (almost no learning curve at all) and is inexpensive considering how much time you save :)

Cons: Customer service could be better. I tried emailing my assigned rep multiple times and even though he said he would get back to me about my question, he never did so I eventually gave up. With that being said, they have a great FAQ and knowledge base so most of the answers to your questions can be found there.

Real happy with the product

Jan 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how its a centralized point for all of my inventory, sales and shipping. Once configured it's absolutely fantastic!

Cons: Setting up the 'this-then-that' stuff is extremely difficult. I'm a user, not a programmer! I would love to see a new UI for setting up automated processes.

Makes shipping a breeze!

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shipstation has made running my business super easy! I integrate it with my Squarespace site and it works wonderfully.

Best shipping platform outthere

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software rocks. I can't imagine where we would be without it. It's so easy to use, and they thought of almost everything. Tons of integrations

Cons: The only con I can think of isn't even on them. I wish companies would do a better job integrating inventory to it. For example, sellbrite does a good job integrating, because you can get the bin location from the pick ticket.

Overall: Shipping Nirvana like they say. It's amazing, if you are shipping, you can get huge on this platform.

This software has helped me take my business to the next level

Jan 22, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I own a handmade business and made most of my money on Etsy, but needed to grown my personal website and wanted to expand my sales on Amazon. Figuring out those logistics was a monster. How do I keep track of all my orders without having to visit all three sites constantly? How do I streamline my shipping process? How can I handle returns and exchanges more efficiently? Enter ShipStation and problems solved! It has been an essential piece of the puzzle to grow my business. There is so much you can do to customize ShipStation to your needs, and the customer service is stellar.

Cons: Because it is pretty robust software, there is a bit of a learning curve. It isn't the most intuitive program to use, but the customer service and online support are great. I still haven't figured everything out but I am learning new tools weekly and so excited about the possibilities. I definitely recommend taking a day or so to learn and get things set up.

ShipStation Great for Small Business

Jan 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to manage my orders and shipments through ShipStstion. Not only does it save me from waiting in line at the post offuce every time i need to ship, it also gives a discount on the postage . This saves me time and money!

Cons: The only thing I would change is that I wish it would pull information from my square invoices. I take orders on Facebook, at events and over the phone and invoice through square. Currently I also have to enter these into ShipStstion. It only pulls in orders made from my square store.

Exactly what I was looking for

Jan 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy ShipStation is to use and how responsive they are to my needs. My small business is growing because of the work they put in.

Easy setup and and super easy to connect my eCommerce stores!

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great customer support. Easy to set up. Smooth integrations. I really like all the customization options for packing slips and labels! The software works with WooCommerce and Amazon seamlessly.

Cons: I have had to fumble around with the button layout more than once, so maybe there could be a little work done on the dashboard. Other than that I have no complaints...

Best shipping app

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: Extremely easy to use and keeps all my information in one place. I've had absolutely no issues and when I call customer service, they've been extremely helpful.

Cons: I would love it if Shipstation was available on a desktop app, it'd be really helpful and a lot easier to pull up.

Easy to use!

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Simple setup and great price. Estimating a shipment is quick and simple. The learning curve was almost zero! We use this with paypal and ebay orders.

Cons: I would like it to be easier to estimate shipping costs to foreign countries. Sometimes we only receive the city and country and not the postal/zip code. Right now it requires postal/zip code to estimate. We have to re-contact our customer to get the info.

A True Headache Saver!

Jan 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love having all of my shipping services in one place. We use UPS, FedEx, and USPS so it saves a ton of time and effort from having to bounce back and forth to different services or websites.

Cons: We use an online selling platform that does play nice in integrating with Shipstation, so we have to input all of our orders manually, which can be a pain at times. The system is very clearly built to be integrated, and when I've used it with Squarespace it was a dream, but the manual order tools are a bit lackluster. It also has some peculiarities, like needing to include an email address for a customer to be saved, or not being able to manually create customers, that take some getting used to.

ShipStation Review

Jan 15, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to view different options quickly, speeds up shipping process, especially with UPS Ability to print professional looking packing slips

Cons: Must constantly reload the site, otherwise it can sit there spinning indefinitely. Customer service could be a bit better

Easy SHipping

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use Ease of connecting multiple sales channels Integration reports very useful sales reports

Cons: only one usps account per shipstation account, there is no way to use two usps account or fed ex or ups account in the same account. that would be useful

Works well for purchasing postage, integration with Square

Jan 15, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Discounted postage through stamps.com- worth the price of admission. 2. Simple integration with Zebra label printer. 3. Easy to track orders/shipments and print shipping labels and packing slips. 4. Can customize packing slips and shipment tracking page with colors and branding. 5. Automatic notification for shipping and delivery. 6. Integration with Square.

Cons: Unable to manage customer lists correctly. (Removing duplicates.) Cannot import invoiced orders or customer information from Square (only web orders.)

Make your life easy use it

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: All your sales in one place you could see all your sales in one place no need to open more places. What a pleasure

Cons: A little slow but okay there are a few things that could be improved. One to see the item on every ticket will be helpful.

Overall great software

Jan 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tracks, manages ' integrates easily with many different platforms. Great value for the price ' you have all your shipping needs in one software.

Cons: The only thing I wish we could do is ship individual letters more easily ' be able to track them....

I think it's great.

Jan 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super easy to use and downloads all the info. from my ecommerce site to populate the labels with addresses and it also brings over all the product info!

Cons: I can't really think of any cons right now. Since I'm new to shipping software in general, thus far this has been the best solution for us! I guess it would be cool if we could customize our label to have our logo on it...

User Friendly

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ship station automates most client communications including eBay feedback Shipstation tracks packages, manages inventory, labels, and shipping. integrates easily with many different platforms (eBay, Amazon, Shopify, Etsy, ETC.)

Cons: nothing I ma very happy with it but stamps will not work with FedEx so I had to sort out orders by shipping method and ship USPS packages using stamps.com and than log into FedEx to ship remaining orders from there.

Amazing!

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It integrates with all of my stores and gives a free stamps.com account. Great program all around, I use it for my business.

Cons: It was a little hard to figure out at first, but you get the hang of it.

Great Software, So easy

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I use multiple e-commerce platforms, and Shipstation makes it SO easy by integrating all of them together. I'm still getting the hang of it, but I'm already finding all of the automated features so easy to use, all while saving me valuable time in my business.

Cons: Coming from different shipping platforms, it wasn't the easiest for me to get the hang of some of the automated settings and all of the features, but I am slowly learning as I use it more and more.

Shipstation is amazing

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: User-friendly with Flawless automation. When there is a purchase, the orders are synced and ready to print and ship. I literally ship out in stock orders within 5-10 minutes of receiving notification. I would recommend this app to anyone with an online store. It makes the most important step of my business simple and saves so much time and energy. Thank you ship station.

Blew my mind the capabilities and features included!

Jan 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I was impressed with all of the features that were included even in their lowest plan. I use it daily, and can integrate multiple sales platforms as well as find the cheapest shipping option quickly and easily to get thing processed and shipped quickly.

Cons: There was a slight learning curve when you are getting started, but tech support answers quickly and gives thorough answers.

Shipping Made (Sorta) Easy

Jan 08, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: ShipStation is a great option for shipping large quantities of products. The customer support is usually helpful and tries to get you an answer as quickly as possible. The real selling point of ShipStation for me personally, is the integrations and discount during bulk shipping (especially around the holidays).

Cons: ShipStation is only as reliable as the mail. If any other website is down, like USPS for example, ShipStation also tends to have an error.

Efficient and easy to use

Jan 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Shipstation allows me to integrate with every platform I sell my products on which allows me to have one place to go to ship all my orders. The metrics they provide help me to run my costs as low as possible!

Best Shipping Software I've Found

Jan 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ShipStation has all of the features that I'm looking for. For the most part, it's easy to use and navigate.

Cons: Some parts of the user interface are a bit clunky. The default setting for the list of orders that have been shipped is not intuitive and can be tough to quickly find an old order.

A lifesave if you handle your own order fulfillment

Dec 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ShipStation has been a lifesaver for me once I discovered it. It has saved me so much time - with one single interface to check orders from all of my stores, easy shipping purchasing and pack list and label printing. On top of the ease of use, it has also saved me money on my shipping costs - with deeply discounted commercial rates, and access to cubic rates (this was huge for me), it is the lowest cost shipping by far, even beating Amazon's discounts. I try not to think about how much time and money I could have saved if I had discovered them two years sooner! I know this might sound over the top, but it is the single best resource I have discovered this year for my small business.

Cons: It doesn't seem to retain the default shipping weights / settings for items in my Square store - it would be great if it had the ability to identify items from different stores (i.e. Amazon, Etsy, Square, etc) as the same item, with the same weights and shipping settings.

Made shipping much easier and more professional

Dec 26, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Plugs in seamlessly with our Woocommerce platform Great job of tracking shipments Sends a nice follow-up email to customer

Cons: Does not send verification emails to manual orders, only orders imported from our store, if this were to be improved this system would be foolproof.

ShipStation is intuitive

Dec 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Self-learned ShipStation on the go. I didn't realize how much more "clunky" my older system was until I switched. Intuitive & simple to use. Cloud-based does make a big, big difference for me.

Cons: It doesn't always send shipping confirmations, but I think that's an issue with my setup. I need to contact customer service to resolve, but Christmas got in the way.

Great Service and Worth the Money!!

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I use Shipstation on the daily basis. It's easy to use and saved me a lot on International couriers cost. Worry free label setup and one click print I love the most.

Cons: I'll definitely give five stars if Ship station could sync up orders automatically in real time so that I don't need to click sync every time I sign in the service.

Shipstation = Simplicity

Dec 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Having shipped for years through PayPal, Shipstation stands out for its ease of use, user friendly and intuitive interface, and overall convenience. It's a solid service for my small e-commerce business.

Cons: The only area where I could see an improvement that would help me, is in the set up of shipping defaults when I combine multiple items in an order.

Shipstation is GREAT!

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation makes a straight forward and easy application to work with. You can do scanning, shipping, inventory management and everything all in one.

Cons: The inventory management is just OKAY. it's not amazing. But it's mostly a shipping program, and it's great for that.

Use for selling things online-keeps me from ever having to go to the Post Office!!

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ShipStation is super easy to navigate and use. It does everything I need it to do and I never have any issues with it. And, it keeps me from having to go to the post office, which is the best part! I would highly recommend this for anyone who is shipping several packages a month. It saves so much time!

Cons: I wish that we didn't have to pre-load postage. I only use ShipStation for selling things online and I may not have another package to send for a week, so I wish I could just pay for postage for each stamp for instances like that.

Easiest Shipping Software to Use

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - SO easy to understand and use, very intuitive - Takes care of every part of the shipping process - Integrates with pretty much everyone and everything you would want it to

Cons: - Occassionally we have had issues with order imports with fields having limitations on characters. The character limits they have in place seem pretty arbitrary - Is not compatible with Amazon Custom (can't import custom information)

Worth it

Dec 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shipstation was what I was looking for when my warehouse is located in another state and I need to get orders out them instantly. Once you set everything up it flows very well with my website, inventory, and shipping companies. The integration and email templates is a plus. Worth the monthly expense.

Cons: The setup process could be much easier. They provide an account manager for the first 30 days but sometimes you need more than 30 days. Finding the help and support button can be like a game of hide and seek.

The Best!

Dec 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I used to have to spend so much time at the post office and write out each label. This makes it so much easier!

Cons: The orders all come through looking very similar, so just have to triple check to make sure you are on the right one!

Best of the best, GET SHIP DONE!

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use, excellent support. Never ending innovation and improvements year after year. We sell direct, amazon, ebay, walmart, and more

Makes shipping so much more efficient!

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that everything is there waiting for me from our online store and all that needs done is creating labels. Before ShipStation, I was manually entering orders into USPS and Fed Ex. This has streamlined it and I can spend mere minutes getting shipping labels created.

Great shipping progam for businesses. Integrates well with WooCommerce.

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a great tracking system of clients and package recipients, easy of use and navigate, simple steps to print a label, and I'm sure it does a lot more than I know yet. It works well with the Woocommerce shopping cart. I didn't think I would like it in the beginning since the shipping process/login is in a different website than my shopping cart. However, login is very quick and I actually do like the separation from the shopping better than I thought. You can schedule a ship date and choose from a variety of shipping options.

Cons: At this point, I have not run into any items that are not functional for me and my business. There are a lot more features that I am not familiar with, so once I get into those, I may find some things that are not helpful. The only thing that is on my wish list is a trash or archive button on the orders screen, for orders that showed up, but did not need to be shipped.

Easiest to use shipping app

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use it for everything now and it's fantastic. It's like having UPS, USPS, and FedEx all in one place (because it is!). It's cheaper than doing them on their own. And it's inclusion of a free Stamps.com account is fantastic!

Cons: Some of the ways to build a shipment when you don't have an order coming in are a little bit confusing and hidden.

Amazing

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like all of it . Super user friendly Very Fast Looks professional Keeps track of what I am doing with my packages

Easy to use

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find shipstation very easy to use. It helps me handle multiple orders. Customer support is good and it seems they are always available.

Cons: I can¿t log into my stamps account to change the payment method. Sometimes I want to change the payment method but the stamps.com log in I was given does not work.

Saved a ton of time

Nov 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love Ship Station! It has saved me so much time going to the post office and waiting in lines! It is very easy, convenient and do not know what we would do with out it!

Cons: There are not many cons to Ship Station. At first, set up was kind of difficult but with the help of customer service we got settled in quick!

Very affordable and efficient way of managing orders

Nov 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ShipStation integrates with my web stores and imports information seamlessly. I don't have to waste time manually sending tracking info to customers or pasting addresses.

Cons: For whatever reason my orders don't always update automatically, and I often need to refresh manually several times to get my orders to update.

Easy, convenient and affordable.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love how easy it is to sync my store to the app. Very quick and one tap and my orders are there to print and ship.

Great time saver

Nov 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: -Allows me to consolidate orders from eBay, Etsy, and Amazon all into one location, which saves a LOT of time over doing orders site-by-site. Still can't believe that Amazon makes you print a single order at a time, ShipStation would be worth the cost for convenience of Amazon orders alone if that was the only place I sold. -The Pick List feature is especially useful, as I typically pull all product I need for each day's orders before printing labels to make sure there are no errors in regard to stock. Now I don't have to go through site-by-site, it's all in one place.

Cons: -ShipStation doesn't yet have integration with Etsy's gift wrap and gift message service. It's rather new so I hope they will add this soon so I can turn on that setting in my shop. -It seems that if you have more than 50 orders and want to apply a pre-made shipping setting to all of them at once, it bugs out and you have to select less than 50 at a time individually to apply the setting. With fewer orders the select-all/apply-to-all feature works fine.

Pretty simple

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have to send out some pretty heavy boxes sometimes, which is why I joined in the first place. It's great that I can just print my label and schedule a pick-up. Really makes my life easier and totally worth the monthly price.

Cons: When Im about to ship a package, I am confused about all the shipping options. Ive crossed my fingers the first few times hoping I wouldnt get a "return to sender". Luckily that hasnt happened. I do think I probably paid too much a few times too. Clearer descriptions on which way I should ship would be helpful for sure.

Garden Flags & More Review

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation is convenient and easy to use. I can quickly add postage to my balance and if I have a void postage it refunds pretty quickly. Great for small business owners

Cons: The app doesn¿t really have the same features as the desktop which can be inconvenient if I¿m on the go

i love it, but wish they have a better customer service

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: very happy with the software, hoping to see more integrations.

Pros: easy to use, many reports and integrations. most of it is self-explained. there are many functions to use in order to set a report.

Cons: no phone customer service. sometimes an easy solution will take a while to get answered just because they do not have customer service on phone and sometimes not even on chat.

Makes business smooth

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up presets to make the process smooth and quick Customer service was great- help me set up my presets and understand capabilities

Cons: Could use some better inventory management features. It seems a little manual but does work for what we need at this point

We use ShipStation to track all of the orders that happen both on marketplaces and retail shops.

Nov 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that we can add rules and functions to certain SKU's to decide were a part will ship from. This helps substantially so that when an order is placed certain rules pop up to show us where we want to ship a product.

Cons: I dislike the format the Product Sales report is exported in. I would prefer that there weren't any cells merging or blank rows because that messes me up with I'm trying to filter for certain things. I think it would be better to have the Store category next to the SKU in it's own separate column rather than on 1 row as a header.

Overall: The benefits we get from this software are the ability to assign rules to each SKU that help determine where the product will be shipped from and which carrier to use. I also like that we can sync it with Finale to automatically deducted quantity for our warehouse.

Excellent company that streamlined our parcel business and channel integration

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: integration with Amazon and Ebay Seamless. Excellent customer support. User Friendly. Excellent on boarding help by our assigned Ship Station launch Manager

Cons: It is not fully integrated with all parcel carrier features. Examples include not integrating well with added services such as additional insurance (does not display itemized breakdown of this charge on manifest just total charge). Also expedited services and multiple packages same shipment are difficult to use on the calculator function. Instead you have to go into each carrier and quote each one instead of seeing all in a snapshot with accurate pricing. Other than that love ShipStation!

Love it!

Nov 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and useful features. Makes creating and printing shipment labels easy and simple. Love it.

Simple + Effective = Fantastic!

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, does everything we need. We integration with many selling channels, several carriers and have used ShipStation for over 2 years seamlessly.

Cons: The only think I wish ShipStation could do more with is inventory. There is basic inventory functionality but doesn't have robust inventory features such as managing inventory across multiple DCs/Sales channels, PO integration, forecasting, etc.

Addictive Features for eCommerce Businesses

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast and easy integration/sync with marketplaces and third-party eCommerce applications. Ability to find best pricing within seconds per package

Cons: We have to manually click on Sync. I wonder if it could be improved to do it autmatically every few seconds or so

Overall: When we switched to NebuCore ERP, they mentioned that they have an integration with ShipStation, and that they highly recommend them. We tried them for 15 days, and we were hooked. It is now hard to think how we shipped before ShipStation

Excellent Service

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Avoid traveling and long lines to your postal office. Keeps all orders organized and ease of use. Customer service has been quick and responsive to all my issues and questions.

Great shipping software that just keeps improving

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software works so well with shopify, and handles all the outbound, and now inbound (return) orders that our company has. It is great to have one system that has all of these features all in one place.

Cons: Again customer service with some of this software can lag a bit, and since it is all email based, it may take a few tries to get the problem solved. They do solve it, but the time taken can be money lost!

Overall: Great for shipping product!

It replaces fulltime shipping staff

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, with many features. What used to take hours can be done within a few minutes. It also eliminates errors by having much other procedures automated and saved.

Cons: They do NOT integrated into my website. I use ASP.net and there is no plugin integration, this would help me alot.

ShipStation has helped streamline our shipping processes.

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It has helped us to combine our shipping methods into one convenient system, that connects with our e-commerce platform.

Cons: It would be more convenient to communicate through the app within our team in regards to different orders and automated USPS pickups.

We've tried them all, and are sticking with Shipstation

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We've been involved in ecommerce for 20 years, and have tried *all* the ship programs. Shipstation is program we recommend to most people, and the one we've been using for the past 4+ years. The entry level subscription quickly pays for itself with their access to discounted USPS rates, free tracking on many shipments, and easy side-by-side rate comparisons. And if you're an eBay or Amazon seller, this is the best and easiest.

Cons: No program is a perfect fit for everyone. The mobile app is rubbish on Android, can't create batches, can't print, can't email a PDF. So basically you can confirm orders one at a time and just leave them there until you can log in with a PC. But they have a dedicated development team, I suspect it will improve over time. Also, creating manual orders is straightforward, but a bit cumbersome. They do a great job integrating with eBay, Amazon, Woo Commerce ... but not things like Wix and Shopify (unless you have the Plus account). Again, their team is pretty responsive, so I wouldn't be surprised to see integration of these (and more) in the near future. And a few little bugs on the site (the site freezes frequently on us, we have to log out and log back in). But we don't hesitate giving Shipstation a solid thumbs up.

Saves time and money - Valuable Product!

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can purchase and print USPS First Class Mail labels online, instead of having to go to the USPS and wait in line

Cons: Costs increase according to volume, which royally bad because during the fall/winter months my sales are almost tripled

Best shipping service I have found

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The service is very easy to use and I love how it connects to my Squarespace online shop. Syncing the orders helps a great amount!

Cons: The cost for the service is a little high in my opinion and creating custom labels that were not from a direct order online was tricky to figure out.

Warrior State of Mind LLC uses Shipstation for our shipping needs

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shipstation is extremely easy to use, once you learn where things are on the website. I also love that I can log on and use it at any of my computers.

Cons: The print directly to a printer option seems to be slow. I usually just open the labels as a pdf and print them that way.

ShipStation takes your business to the next level

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ShipStation is seriously amazing. It streamlines the shipping process between the two online stores I manage, and offers a wide variety of customizations based on my needs. Their customer service is excellent, with several options (chat, e-mail, and phone) for every type of business to use. This has cut my ship time down to a fourth of what I used to spend, and has given me more time to focus on other aspects of my business!

Cons: The price tag seemed a bit steep at first since I have the second tier with upgraded number of shipments and multiple stores to be linked, but I think the time saved is well worth.

Very powerful shipping platform

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Stable production grade platform centralized different e-commerce sales channels for order processing.

Cons: Lack of AI functions to allow non-technical user to use it easily. Automation rule should be more straight forward. A little pricey.

Excellent software for anyone who ships products!

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ShipStation is a great software for anyone who ships products...especially those who sell through multiple sales channels. It integrates with basically all of the online marketplaces and website platforms as well as software such as Sellbrite that help manage inventory and listings on those channels. The automation rules are awesome for routing orders where they need to go without having to hire someone to process paperwork, and automatically populating info onto shipping labels is great.

ShipStation makes shipping super easy!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it creates labels for me and estimates the costs. I ship a lot of odd shaped packages, and Shipstation makes it a no brainer.

Cons: Some of my customers do not receive their shipment emails. Once I get this issue fixed, I can honestly say ship station is perfect.

Easy & accurate to use

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This syncs with my squarespace commerce site effortlessly, and I love that. It also is easy to merge with my Stripe and Moonclerk accounts. As a subscription service, that is a HUGE pro. The prices from Stamps.com are the same or lower than prices I've seen on other sites.

Cons: Sometimes some of the stores need more of a push to reload, or you have to do it twice to get all the info, but it's not really a big deal.

Changed the way we handle shipping and returns almost immediately

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation, above all, is very easy to use. The features list is really comprehensive and it works extremely well as an integral part of your online shipping program. Our needs were for a non-standard integration but their support team and API made it very easy for us to get up and running. Plus, with a 3rd party app, we seamlessly use Shipstation as an order pass-through to get orders into Quickbooks online. It's given us an ability to grow without increasing staff for mundane work!

Cons: We wish that an order wasn't tied directly to a singluar shipment. Our orders contain various products from various vendors and we'd prefer to keep a single order together and post multiple shipments to it, as opposed to needing to split and duplicate orders to ship multiple items for one reference. This and other annoyances are the most we could say negatively about Shipstation, but are not representative of a need to change in any way.

Shipstation Help us to organized our selling channels

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: + Cost Effective. + Easy to use after understanding the system. + Easy comparison between carriers. + Summarizing, it saves money.

Cons: - Older orders are not so easy to find out. - It needs learning process to know where to find what you need. - Cheapest plan does not allow to modify templates.

ShipStation is quite easy to use and is very handy to have

Oct 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like that it imports all of my orders and it also keeps a time stamp on them so I can make sure I am shipping items out in the proper time frame.

Cons: Sometimes I forget how to re-print a label and I wish that the site was a little easier to navigate.

Your shipping station

Oct 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ship Station is so functional that it serves as a dedicated person/your shipping department. I love the fact that I never have to think about the shipping portion of our process anymore.

Easy To Use, LOVE IT, Life Saver

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love ship station!! I've been using it for years, its like apple vs pc compared to stamps.com, and other outdated, annoying software thats super limited and quirky (I know stamps.com now owns them, but anyway) I LOVE the ease of use, and they wave your stamps.com account fees when you use them. They saved my business

ShipStation is the most comprehensive tool our business uses

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to get a snapshot overview of our sales, frequency in shipping and so much more. I also love the fact that we can pull real-time reporting that we can export and do whatever we need to with the information that is pulled. We would be so lost without ShipStation!

Cons: I wish I didn't have to continually update the dashboard to check and see if a new order has come in. I feel that this is too manual. I think we should receive some sort of desktop alert or app notification of a new order. While I did appreciate the live chat feature, I also feel that ShipStation should have a general phone number so that if a customer wanted to, they could speak with a representative.

Best application we use by far.

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Ties in all of our selling channels to one central location for information. -Cloud based with easy to use app, let's us work from anywhere. -Great customer service and support. -Automation options steam lines our workflow and saves us a ton of time.

Cons: -I wish there was part based bar code confirmation scanning. -It would also be awesome, if you could tie inventory levels to all of your selling channels so that they would auto update. All that being said, these are just wish list items that can be accomplished with 3rd party integrations, and are not meant to take away from what is truly an amazing application for any business shipping product.

Added professionalism for a small business

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I run a small business and when I do shipping shipstation adds an extra touch of professionalism to my shipments.

Cons: The only con that I can think of is that you have to put definite increments on your account at a time instead of just the amount that you need.

Great shipping app

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the discount we can get by using shipstation. Also, it very easy and simple. Highly recommend friends to use this.

Cons: I hope they can only charge the exact amount for the shipping fee every time printing a shipping label instead for minimum amount.

Shipping made simple

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation integrates seamlessly with my Squarespace store. It's so simple to import new orders, create shipping labels based on the presets you've created, and mark the order fulfilled and send the customer their tracking number. Peace of mind with just a few clicks.

Cons: I would love to have an address book function for creating shipping labels for other packages my business needs to ship.

Indespensible product for accurate shipping

Sep 18, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Excel spreadsheet to itemize my orders by name, address, price, etc. I then export to csv file and manually import this into ShipStation. After watching the videos that ShipStation provides, plus their excellent customer support, I was able to set my columns up properly, check addresses, set up shipping prices (weighing products via a scale), and then print all my shipping labels. There was a bit of a learning curve, but it was well worth the effort. Due the volume of shipping I do, this has really saved me time waiting in line at the Post Office. I can now simply drop off my packages and leave. I cannot thank ShipStation enough for providing their excellent shipping service.

Cons: Unless this has been done very recently, some of their videos should be updated and more detailed for folks like me who need to do manual csv imports via spreadsheet. Last time I checked (a few months ago) they have a handful of videos on this topic but probably should only have one or two, grouped together, so folks can learn correctly all the little details to get their spreadsheet imports to work properly. It took me awhile to get this right and a few customer support e-mails, but ShipStation was always prompt and detailed and helped me get up and running in a short time.

Great product, they make it easy to get up and running.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Plenty of help with implementation and great support, even though the product has a free version and we pay nothing for it. Lowered our costs per shipment and sped up fulfilment no end.

SS is a user friendly shipping software,but it takes forever to get a response from customer service

Sep 14, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: ShipStation saves my time to print my shipping labels, but the plan price is a little bit too high since I am high volume shipper. I found out Circle.us couple weeks ago on Google and have been using it for a while. It's interface is not very easy to use BUT they offer deep discounted shipping labels. I no longer using my own Fedex and UPS accounts anymore. I save approximately 40% shipping cost by using Circle.us.

Pros: It saves my time to print labels for my amazon and eBay stores. I plan to open my Newegg store and shipstation has that.

Cons: Customer service responses slowly. Price is high if you are a high volume shipper. International shipping is not easy to use .

Woo + Amazon = Same Process

Sep 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I receive orders from both Woocommerce and Amazon.ca. Since implementing ShipStation, my employees can follow the exact same process on every single order, no matter where it came from. I can also manually add orders from my wholesale customers, and employees to fulfill them as per the standard process.

Cons: Will not give a detailed breakdown of shipping costs in a report. Canada Post charges tax, an environmental fee, and then the standard fee. I only seem to be able to receive standard fee and "other fees", so I cannot break out taxes for my accounting team.