Who Uses This Software?

ShipStation is a web-based shipping software that was designed for the multi-channel merchant. Anyone who sells on multiple platforms (eBay, Amazon, etc.) & ships physical goods can save time & money.


Average Ratings

510 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ShipStation
  • www.shipstation.com/
  • Founded 2011
  • United States

About ShipStation

Import, manage & ship your orders with ShipStation, the #1 choice of online sellers. We integrate with over 150 of the most popular marketplaces, shopping carts, & carriersplus, you can have as many selling channels & carriers as you need. With ShipStation you get: up to 40% off USPS rates & 29% off FedEx rates; the Branded Tracking Page & Returns Portal; customizable automation rules to prevent errors & cut your shipping time in half; an easy-to-use interface; a totally free 30 day trial!


ShipStation Features

  • Barcoding / RFID
  • Import / Export Management
  • Inventory Management
  • Order Management
  • Purchasing
  • Returns Management
  • Sales Forecasting
  • Shipping Management
  • Warehouse Management

ShipStation Reviews Recently Reviewed!


Great shipping platform with full integration

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The integration with Amazon and Amazon seller fullfilled prime. The system also integrates well with our internal ERP posting tracking back to our system so we can send to our customer easily. We are able to use several shipping platforms in one program- no longer need to check ups worldship and fedex ship manager seperately

Cons: Takes a little longer for our us to process shipping for orders than we would if we used just solely ups worldship or just fedex ship manager. However, we only need one program to use either so overalll time does get saved

Overall: Time savings, ease of use

Saves a Ton of Time, Centralizes Shipping from Multiple Platforms

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Before using ship station, I would have to individually check and compare the rates from each shipping carrier for my small business. I'd have to process orders from different sales channels separately and would have to go in and track each order through each platform to confirm shipping and delivery. Ship Station centralizes all of that, so I save time on the shipping and monitoring of my products' delivery.

Cons: It doesn't tell you your average cost to ship a specific item. This is, to date, my only issue with Ship Station.

Wonderful platform, though could be improved with many common sense and quality of life improvements

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Amazing bulk processing features
-Strong integration with marketplaces, passing along tracking information
-Access to great rates if not a volume shipper
-Great features for making sense of shipments

Cons: -Nonsensical separation of externally-generated shipments and platform-generated shipments. The distinction is important, though no point in limiting reporting functionality for one over the other as there is no fundamental difference
-Order-specific activity archive is very short(2 months) - hope to improve this in the future
-Many common-sense features need implementation or improvement upon, though support elects to create features based on votes and not to improve quality of life

Overall: Daily shipping - absolutely, absolutely, crucial to my business

LOVE this software, made our day to day work go so much smoother.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Every marketplace shows up all on the same page. Ebay, our website, etsy, everything all in one area and easy to see, you can make notes for each order, set tags for specific shipping types or people.

Cons: Glitches every once in awhile and doesn't speak back to our marketplace and mark an order as shipped. Or when we have to void a shipping label, and issue a new one, it doesn't update it in our marketplace for the customer to see their new and correct tracking information.

A lot of functionality that is useful for having multiple stores connected.

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Shipstation is a software with a lot of features and built in functionality that makes it a top contender in the shipping software world. It is easy to manage multiple different stores/companies and ship with ease.

Cons: The inventory tracking is lacking. I would not recommend Ship Station for keeping track of your inventory or customers inventory as we have had issues as well as issues with warehouse locations not showing up on pick slips. Another downfall we have had with Ship Station in time lag. It seems to run extremely slow if we have more than 3,000 shipments in the software waiting to be sent.

Bad

May 14, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: industry standard features, they have nothing more to give then shipeasy or shipworks for the same price.

Cons: We are in eCommerce business over 10 years. With ShipStation we experienced the WORST CUSTOMER SERVICE experience ever, no doubt. I'm not sure how long will they last in this business...

Overall: Worst customer service

ShipStation helped us get our product out the door faster and easier

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: ShipStation was pretty intuitive and easy to use when it came to shipping. A lot of the features came in handy and nothing seemed unnecessary. We used their label features and customer support was happy to help when we needed it.

Cons: Sometimes the platform was a little bit confusing to troubleshoot with certain API integrations and the keys didn't always work. It wasn't anything drastic, but that proved to be an issue at times.

We use this to ship out 50+ packages a day

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very scaleable, as we have gone from 1-5 boxes a day and now 50, it has been seamless in keeping up and adding efficiency to what we do.

Cons: Simpler drop shipping automation would be nice. We send things to our customer's customer and have created a lot of auto rules to ensure this works without breaking any confidentiality or confidence between us and our customers, to ensure a package goes to their customer blind.

Overall: So much better then ship easy and others we tried. This communicates back to our channels with shipping info seamlessly.

Outstanding piece of software that will streamline your buiness.

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to use web interphase - Easy to use mobile app - Works seamlessly with online stores such as Square and Esty

Cons: Since it is a web interphase, it can be slow and hinder your workflow at times. BUT, if you have fast internet speeds, and a fast computer, then this software is needed for your business if you ship 40 or more packages a month.

Great Shipping Platform

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: A versatile platform that integrates well with a myriad of E-Commerce Platforms. Super Easy to setup. Great tool for tracking revenue, inventory, and sales trends as well.

Cons: There is honestly not anything I can think of to make this platform better, except for the store update feature. I have to manually refresh the stores before shipments show up.

Not just a label printing software.

Apr 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how it speeds up my shipping process, and gives me more time to manage my business. With importing of products straight from my website. It offers many different breakdowns of products sold, carrier and time spent between shipping.

Cons: There is alot of information going on in the app. So to some it could be a bit overwhelming, it was to me at first. A lot of different information to plugin, and some information, a smaller business really wouldn't need to input in.

No longer need but I am keeping it

Apr 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrated with my many platforms. Easy to use. Saves me money over worrying about eBay TRS program prices. Simplified my life when I was shipping 1000s of packages a month because Amazon bulk shipping is still a nightmare (while better than no bulk at all) .

Cons: It had a bit of a learning curve and it too a bit to figure out how this worked. I do not really care for how search does not search all the tabs.

Great Alternative to Using Individual Shipping Services

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love how fast, easy, and inexpensive it is to integrate ShipStation into our day to day business activities. The automatic downloads of new orders, along with showing you the best rates between shipping providers has saved us countless hours and dollars. This is definitely a staple in how we conduct business.

Cons: I honestly don't have any Con's to mention here. There isn't anything I would change now that I've been using it actively for around months now.

This software is easy to use and the layout is great.

Apr 10, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: I found the layout easier to use than most. For all the features it has, it makes it very simple to navigate.

Cons: The main problem is the customer service. This software has some glitches and crashes from time to time. That's not unreasonable, but when you tried to speak to someone to help, it's pretty hopeless.

ShipStation is a great value, and a must for Mac Shippers.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ShipStation is has many great features including store integration, cloud based, ease of use, and most importantly to our business Mac compatibility. ShipStation has improved our shipping and recieving processes 1000 fold since we implemented it.

Cons: While I do think ShipStation is great in many areas, it lacks features many of it's competitors have, like notes for all labels, not just orders, customer exports, and lacks in order and label filters. That being said it's still one of the best shipping softwares available, and new features do get added as ShipStation sees the need, and it's competitors do not support Mac, which is something we must have in our business..

Great shipping software!

Apr 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: ShipStation integrates nicely with our marketplaces and carts. It's so easy to use and allows us to simplify the shipping and label printing process in our online businesses. We are so pleased with everything ShopStation has to offer.

Cons: As of yet, we don't know of any cons, or problems with ShipStation. We have been using it for 2 months now and have found it to be an AA++ software program.

Great Service

Apr 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use and the shipping cost discounts. It¿s very nice as a small business owner sending out my artwork and artistic merchandise!

Cons: I wish the mobile app had some more functionality, but it¿s not a huge deal. I feel like the calculator is a bit limited compared to the desktop version.

I've been using for 3 months and it's great!

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I get the stamps.com subscription. I like that it connects to my squarespace and brings my orders over, as well as, finalizes my communication to customer. I like that I can add in different set profiles for different types of packages I send.

Cons: It was a lot to look at when I first started coming from Etsy, easy to use system. I also don't like how hard it is to just create a label. Sometimes I sell stuff I need to ship that isn't on my website and they just ask for so much info, I just want to print this label. Sometimes I run giveaways too and it's annoying to print labels for things not sold in my shop.

Stands the Test of Time

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, saves SO MUCH time, automated tracking has become an essential tool in providing world class customer service.

Cons: None - although, a functionality to easily see what your average shipping cost on individual items would be awesome!

The software is easy to use and customer support is great if needed.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that all of my shipping options are in one place. I can easily print labels for all of my shipments. As a new business, the benefits and time saved with Shipstation make it worth the minimal cost.

Cons: ShipStation Connect occasionally has errors when connecting to the printer if it hasn't been used for a few days. Everything appears correct but no label prints.

Capterra-loader

Shipstation rocks!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has HUGELY SUPER BIG TIME improved our shipping process. We now can easily make shipping labels, print on our Zebra thermal printer, and instantly make return labels. We can track where everything is at (outgoing, returns, etc) quickly. I am genuinely in love with ShipStation. They've done a really great job.

Cons: Sometimes it's a bit slow to load. Also, sometimes FedEx rates do not load but I think that may be a FedEx API issue and not related to ship station. Other than that, I really cannot think of any downsides as it's really a top notch shipping management service.

Made my shipping quicker and easier!

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I ship faster and cheaper. With the huge changes in international first class shipping rates, they also provided an incredibly easy way to continue to ship internationally. Makes my life easier.

Cons: It does cost money, but it is worth it. Sometimes it takes a few seconds to respond, which can be frustating.

Cutting cost with this tool

Apr 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This saved us so much time, its user friendly and very effective. Instead of having one person creating labels now anyone can use it, with a few simple clicks and our client get there orders with no shipping address errors and they get tracking automatically.

Cons: Not much to say in terms of cons, I am barely using all the features it offers so it would be unfair to give a negative review.

I cannot say enough good about ShipStation!

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I absolutely love ShipStation and how easy it is to implement. It took hours out of our normal packing and shipping day!

Cons: The only thing I can say that is negative about ShipStation is that we have found every now and then a process will glitch out and we will have to re-institute it, but Customer Service was always there for us and able to help us get everything working smoothly again very quickly!

Happy Customer

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy streamlined shipping capabilities for my small business! This has made printing labels from online orders beyond easy and efficient.

Cons: The only thing I wish I could do in the ship station portal is submit my email and my customer's email so we'd automatically be copied on the FedEx tracker emails.

Capterra-loader

A web based shipping solution that has helped streamline my e-commerce side of my business!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to create custom views is fantastic! I am able to pick and choose different criteria to tailor the user interface. I can choose what menus I want and completely custom tailor the interface to make it convenient for my businesses needs.

Cons: If I am using two different sales channels such as Amazon and Ebay and I have the same customer purchase from both channels instead of recognizing them as the same customer it will create duplicate customer accounts.

We use it to send out bulk shipments

Mar 30, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that it stores addresses so if we need to reprint a label it makes it sure easy. It makes our life so much easier

Cons: The ability to edit saved addresses is not that easy. It's almost easier to create a new return address label.

Most Efficient Shipping Software we have every used!

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Shipstation listens to their users and puts every feature you could ever need in their software. It has the most features, the most integrations and has the fastest workflow.

We use it for eBay, Amazon, Reverb, Big Commerce, etc. If we were to change to a different website platform, it would be easy because Shipstation most likely integrates with them too.

It also integrates with QuickBooks through a third party app. It works very well and keeps us accurate.

The Shipstation Package Insurance works well and we have been paid on time for lost packages.

Cons: We would like to see more competitive pricing for USPS. eBay has far better shipping rates specifically for large packages and International Shipments. We want to ship all shipments through Shipstation.

We have used ShipStation for approximately 3 years now and it has done a great job.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to review past orders as well as export and import bulk data has be a huge savings for our shipping department.

Cons: The way that the shipping charges bill is somewhat frustrating but it seems like all the shipping softwares we have ever tried have had the same issues.

Affordable and featured shipping tool

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: they have made the product very affordable for many companies who would like to do online sales and have too many freight features enabled.

Cons: You need to watch what content is being shipped as most of the dealers do not adhere to the rules and which is actually a good practice. system does not track this.

integrated shipping solution with online access - good stuff

Mar 28, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the ability to compare multiple vendors and multiple couriers on the same screen to choose the price point

Cons: I wish that the prices could display all of the possible choices at the same time instead of having to click through each one

Great App

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very flexible and easy to use. Everything I wanted in a shipping app and more. Love the insights and the way you can customise it to do so many things.

Cons: They are working on the Australia Post integration, which is great but it does have a few limitations at the moment. Also, a Fastway connection would be great.

Both Time & Money Saving

Mar 25, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: The program is fairly easy to use, the cost per package is lower than what i was paying using usps.com. I can see where my package is in the shipping process and confirm receipt. It helps me provide better feed back to the customer and gives me more control over my first class passengers than I had before. It takes me FAR less time to process orders than it did previously, which i really love.

Cons: Some parts of the program are not entirely intuitive and I've had to call customer support to help me figure things out. I would think the more packages you ship, the lower your monthly charges would be rather than the reserve.

Shipstation is great for Ecom!

Mar 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and compatible with lots of different softwares - made online orders easy to fill and follow-up on.

Cons: Honestly, there wasn't too many cons. It made running my E-com business very easy and allowed my shippers to easily fill orders.

It has been pretty straight forward and easy. But shipping rates are not quite as immediately competitive as I thought they would be.

Mar 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of printing out my own shipping label. Also, being able to integrate with multiple carriers and select the best one

Cons: I feel like it doesn't communicate super well with WooCommerce, my web platform. Also, I was hoping it would get me better rates.

Make your shipping experience wonderful

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the best thing about this is it is easy to set up and implement. It provides lot of easy tracking information.

Cons: It would be perfect to be able to say what products are in each box. Being able to print off packing lists for each box with exactly what's inside would be extremely helpful!

Best shipping software out there

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplifies everything shipping related. While I wish it had a couple of features it doesn't, it is still head and shoulders above anything else I have used (odoro, shippo, ship easy).

Cons: I wish you could edit orders - when a customer cancels an item in shopify, you can't remove it from the order in shipstation, you just have to add a note and hope the packer sees it.

Really easy to use!

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
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Pros: This software is easy to use and I love the fact that I can generate tons of shipping labels ( FedEx, UPS, USPS and others ) In bulk. The ease of use of the program is phenomenal. I can also upload orders and styles via CSV in a special format which is awesome!

Cons: The only real issue I have is customer service. It is kind of hard to get in contact with someone when you actually need some live help on issues and questions.

ShipStation changed the game for us!!

Mar 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ShipStation is easy to use, and can support multiple carriers if you use more then one. I love the chat option to get quick answers. Before ShipStation, it took us one business day to create the shipments, now were down to a few hours.

Cons: I know its against your user agreement, however the only reason I would change ShipStation for a similar program is because at the volume of orders we create per day, I would like to add our carriers and have shipstation have an algorithm that can be created by a rule, that would automatically select the carrier with the cheapest rates per order.

Basic shipping software that delivers

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I only used ShipStation for a few weeks for a low-volume shipping project, and it worked well! Definitely recommend.

Cons: Don't really have anything bad to say about it. I did find using it to be a bit needlessly complex in regards to integrating with stamps.com, but I was able to figure it out quickly.

Capterra-loader

easy shipping

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: get shipping now with shipstation a very useful tool for merchants having multiple sales channels. here you can unify all your channels and use shipstation to fulfill all your orders.

Capterra-loader

Streamlined, quick, and scalable shipping solution for e-commerce based businesses.

Mar 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shipstation is easy to use, allowing most of the tasks you complete with them to be turned into automated tasks for future use. The dashboard is easy to jump off from and get started, and it is easy to integrate with your existing website. In our experience, we integrated with Wordpress, and it provided a seamless transition from order to shipping that cut down on our time immensely. Shop station is also affordable - it's plans scale in such a way that you will be growing as a business at a faster rate than needing to upgrade your plan - it's a cost I would not be against paying when needed.

Cons: Support was adequate, but we were still left to figure out some basic troubleshooting ourselves. Luckily, integration and setup is easy enough, and so that troubleshooting didn't take too long. Honestly, it does its job well, with little complaints from us. I would say that it doesn't go outside of its' core competency at all - management of customers is not where it would need to be to actually use the software for any customer management tasks.

Shipstation streamlines the process

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, amazing app that shows you where you are with your shipments and easy access to the customers information as well as multiple option to resend, track and update customers on shipping details. I also love how it has real time rates.

Cons: for whatever reason, I cant find a way to enter an order from Ship station manually. I have to go in from my website and enter the order in and wait for it to transfer over.

Capterra-loader

Test your shipping software - they're not all made the same

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used ShipStation, ShippingEasy, ShipWorks, Stamps.com, Ordoro, and SolidCommerce with a few clients. My two favorite are ShipStation and ShippingEasy. They both have different strengths - sweat the small stuff because it really makes a difference if you're shipping 200+ packages a day. It's worth using two or more systems and then picking the best. The time spent is worth the effort.

I use ShipStation for managing the shipping and customer service from my website, Amazon, Walmart, Jet, Ebay, and Etsy. The application is rock solid. Creating manual orders is simple, as is importing orders and combining shipments. I like that I can place orders on hold and setup future shipments. Other vendors like ShippingEasy cannot do this (yet). We get a fair number or orders that have a bad address and we're able to put orders on hold until we hear back from the customer. This shipping rules and kitting options are fairly robust. It is easy to identify return customers (this is something not done well by other platforms). The UI is very buttoned-up. ShipStation also has a superior "Search Customers" function that will search on 3 and 4 part names, city, state... Some of the other vendors fail here. Having good search reduces customer service time.

Cons: There are some things that ShippingEasy does better - e.g. they're a single page application and that means that the interface is super fast. ShipStation is slower as you mover around in the interface. I wish that ShipStation could manage my inventory across marketplaces and I'm in love with how some of the other vendors solicit reviews using marketing/email automation. I hope someday that vendors like ShipStation will also connect to Auth.net or Stripe.com so that we can Auth and Settle New Manual Orders. It takes a bit longer to learn ShipStation but if you're running a larger/complicated business you'll come to appreciate the power that comes with the complexity.

Overall: I moved from Stamps.com and cut my shipping and customer service time by 80%. I adopted this software at ~15 packages per day because it was more expensive than Stamps.com. Bad move!!! Pay extra for ShipStation from the start.

Love Shipstation

Mar 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how quick it is to get your labels created. It imports orders from your sites, holds inventory, and easily allows you to create new orders.

Cons: It takes a bit to learn you way around, but after that it¿s a breeze to achieve exactly what you need to do.

Capterra-loader

Good software to use if you are selling products on Ebay or Amazon

Mar 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best thing about this software is that you get exclusive discounts on shippers. You get approximately forty percent off the shipping rates when using USPS and about thirty percent off the rates when using Federal Express. This software helps us to cut down on employee time spent on our shipping needs.

Cons: The software comes with online support but the hours offered for this online support is limited to only business hours. Since we ship around the clock, it would be nice to have 24 hour customer service support.

Overall: You get great discounts by utilizing certain shippers which include Federal Express and the United States Postal Service.

Great product for ecommerce sellers

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Perfect for shipping and fulfillment across one or many online sales channels. It's easy to use and reasonably priced.

Cons: I occasionally have a problem importing new SKUs and having all the settings updated correctly. Rest is all good.

ShipStation truly makes my shipping very easy

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The User Interface is good, although there is A LOT in there and so you really need to spend time looking at all areas.

Cons: For some reason, the BAR CODE for the End of the Day Shipments does NOT scan at the USPS offices. I have had to PRINT it out.

Massive time saver!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can't say enough good things about this product! It's completely automated our shipping process. What used to take 45 minutes a day, now takes about 20. And the pricing is great!

Capterra-loader

Many excellent features for a great price

Mar 13, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service was phenomenal. We tried out the free trial and got access to the shipping prices for different packaging types all around the world. The customer service agent then emailed us when our trial was complete offering a 2-month extension, which was not necessary but such a nice gesture.

Cons: I liked mostly everything about the software, but it did take a few minutes to figure out what certain buttons did (this is likely because this was my first time ever using such a service).

Shipstation Makes Shipping easy!

Mar 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation integrates with my subscription box platform, Cratejoy, taking the confusion out of batch shipping. I ship over 400 boxes per month, and ease is very important.

Cons: I would love the ability to print sample labels to test out the email notifications. But that isn't even a big issue. Overall it is great.

Overall: It is fairly intuitive. Each user is assigned an account support person who can help to tailor your portal to your needs. There is also live chat available when you have a quick question.

Love Ship Station

Mar 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Allow me to change who I wish to ship my packages with. Giving me the option to generate a shipping label and the process for exchanges is easy as well

Cons: If a package is larger than 15 oz it doesn't allow me to ship the package. have to put it as something else and pay the difference at the time of drop off

The best shipping software system available

Mar 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation is an amazing option for my small business. The ability to easily price from multiple shipping companies along with speeding speeds and weights allows us to effective leverage our dollars while also keeping customers happy. As my business grows, Shipstation will only become more vital to my business and the opportunities put infront of us!

Cons: The monthly charge is a little difficult as a newly started business that does not ship out many shipments as yet. However, if the business is doing well, this cost is negligible to the savings ShipStation provides.

Where has this been all my life?

Mar 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: No more copying and pasting addresses from my website to shipping site. Prints easily with my label printer. Uploads automatically. Easy to use once you get the hang of it.

Cons: Big bump in upgrade from the lowest level to the next one. I wish there was a level in between with less orders/amount of money.

Expansive Shipment Management

Mar 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: There's no doubt that ShipStation is built well and has the necessary features to please companies of all sizes. We've found very few problems in our 2-3 years of utilizing the platform and it's the best solution we've found to this point. We would recommend the system to any company looking to expertly manage its shipping operations.

Pros: Our publishing company utilizes ShipStation to handle inventory and shipping management. The system is extremely comprehensive, offering a robust feature set covering orders, shipments, products, customers, and reports. It's easy to set up multiple stores for different aspects of the business in order to keep the silos separate, and alerts draw your eye to the areas that need attention. ShipStation can also be seamlessly integrated with various e-commerce platforms so that orders are ported directly over and into the shipment queue. Once shipped, we enjoy the tracking features that allow our team to check shipment status whenever customers have inquiries. Additionally, there's an insight section that shows how many customers interacted with a their personal tracking pages, how many shipment notifications have gone out in a given time period, and general sales trends.

Cons: The interface isn't the prettiest, but it gets the job done and doesn't suffer from glitches. Occasionally, we have a little bit of trouble locating a specific option because the system has so many features. Perhaps the organization or visibility of some areas could be improved.

Excellent customer service. They actually take phone calls! Love it.

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Shipstation makes it easy to ship orders from on-line sales. Exactly what I was looking for as a new on-line marketer.

Highly Recommend ShipStation!

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly and has a lot of features and options. Use it on a daily basis and rarely ever have a problem. If I do, customer service takes care of it very promptly.

Cons: Sometimes I feel like there is too many steps for a certain task. Also, printing from the Zebra requires an extra step - that could be a user error though.

Shipstation is great software for the price, but it has its limitations

Mar 07, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shipstation is great for companies that are looking for a label printing solution for there shopping carts. Shipstation is able to handle high volumes of orders and allows for labels to be pre-printed, which can greatly increase the fulfillment time. There are pretty good filtering options that can lead to more efficiencies when printing that can save time with your fulfillment team.

Shipstation integrates with many different platforms fairly seamlessly, which allows for more diversity in the ever growing number of platforms that are out there. They are also constantly adding new platforms that can integrated with.

I think the fact that this software is user friendly and efficient in its design makes this software a worthwhile investment for those that need a better shipping solution.

Cons: The issues that we have run into with this software as we have scaled to processing over 3000 shipments a day are too many holes which can cause many opportunities for errors, processing speeds, and lack of flexibility.

When you are processing up to 3000 orders a day problems flesh themselves out quickly. One issue that has arisen is the inability to hold people accountable when errors occur. For example, since the labels are pre-printed there is not a simple to way to know who misshiped an order when it is sent incorrectly to a customer. On top of that, since the labels are pre-print there is no way to verify through software on the outbound that a shipment is correct. You have to trust that your team is packing order correctly, which is guaranteed to cause problems regardless. There is also the possibility that labels can be double printed or not printed at all since labels are processed and then a PDF is created to print orders. This has been costly for us an multiple occasions, which is hardly preventable no matter who you have printing.

Due to the fact that Shipstation is cloud based this can cause issues with processing speeds. We have seen hang ups (especially on Mondays) that cause the whole team to be slowed down due.

The other issue with cloud based system is the lack of flexibility for Shipstation to be customized to how you would like it. If changes are made they have to be made globally, which can take a while or just simply cannot happen altogether.

Overall: Shipstation is great, but as you scale out your business you will most likely need to move to a more robust WMS. For many start up companies that do not have a lot of inventory or a high volume of SKU's, Shipstation will provide a powerful tool that can help speed up fulfillment and release many of the frustration of shipping product while not costing you huge amounts of money.

Perfect Shipping Solution for our Small Business

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and easy to use interface. Well documented. Integrates perfectly with our WooCommerce store and stays synced. Nice having multiple shipping services in one place. Allows us to use our FedEx account rates. Works perfectly with our trusty old Zebra 2844 thermal label printer. Great value.

Shipstation is excellent

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saved me so much time in fulfilling orders rather than just with Stamps.com- the ability to auto-update all those orders and print in easy to use batches makes all the difference.

Cons: The inability to convert currency information for customs labels from foreign marketplaces. I have to ensure that I change it each time in order to avoid VAT and import duties for my customers.

Ship station is a game changer

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love that you can integrate with Amazon¿ This actually was the reason we switched to having Amazon for fill our web orders. Should Station meet us so easy. It also has even better analytics the square space does. We also really like the fact that it is a better deal and diseases deals.com. After switching over we saved a lot of money. We also liked how will we contacted customer Support, not only did they solve a problem that they were able to give us an extended free trial. I like the fact that when we first started we could talk to a live person and if you couldn¿t get your answer right away they would schedule a time to talk to you later by phone.

Cons: I think the website look could use a little bit improvement. Also we didn¿t like the fact that we had to manually refresh to see most current orders¿ Otherwise I didn¿t actually refresh for quite some time. Automatic refreshing of The website would be great.

Saves time!

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With the purchase of a basic thermal printer I can easily process orders and have them ready to ship in minutes! One of the most useful products for my business

Single Operator - Loving Shipstation

Mar 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As the sole owner and operator of my business, I've found shipstaion to be incredible helpful. Shipping in general can be a learning curve, but this is finally the solution that makes me no longer dread trips to the post office. Along with Squarespace and a Dymo Thermal Printer, I can get ordered printed and packaged with tracking with ease.

Easily Enable Immediate Growth in Shipments Without Adding Employees While Reducing Errors

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Shipstation brings our multiple Ecwid Stores together into one place for easy efficient shipping. The application allowed our exponential growth without adding employees while also reducing shipping errors.

Cons: There is a bug in the Shipstation app that does not allow accurate shipping rates when changing the default shipping carrier.

Great shipping software, makes my life much easier

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was recommended this by a friend who uses it as well. It definitely makes my life much easier and I haven't had any issues yet.

Great Service for the Money

Feb 28, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the features that Shipstation offers and the ease with which one can compare shipping rates between different carriers within a single platform.

Cons: While some features are very intuitive to use, getting my various platforms to integrate with it has proved challenging, and searching online for help has been helpful at times, but not always.

An easy and cost-effective way to manage shipments

Feb 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The easy integration with a variety of e-commerce platforms plus the ability to use both USPS and UPS has made ShipStation my go-to for my small business.

Does the job quickly and smoothly

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration with most other store apps to get a quick label in your queue, and easy manual additions if they don't offer integration for your service. Easy integration with stamps.com to auto-pay for labels Lots of resources for when you run into a snag, and great customer support for when you can't find what you're looking for!

Cons: Shipstation couldn't integrate with gumroad, where my shop is. The Shipstation support team was much more helpful than the gumroad team in trying to figure out if it was possible. Even without integration, the process is simple and easy.

Makes Shipping a Dream

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Shipstation is easy to integrate with multiple shops, and the interface is intuitive to use. It's easy to search and perform batch operations.

Organized

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ShipStation is so well organized that it keeps ME organized! A small miracle, that is indeed! I like using it. When I have a question, I seek help and they help me. They make business easy.

Shipstation makes shipping easy and quick

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Automatic generation of labels in large batches. Saves tons of time. Allows custom shipping independent of website orders in the event you need to ship something not related to e-commerce. Plays nicely with USPS, UPS, and FedEx

Cons: Could use better integration with DHL, as of now DHL is basically not usable because it won't generate shipping estimates as the other services do.

Makes shipping a breeze

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Their site will allow me to scale as I grow and the cost is very reasonable.

Pros: It's so automated and turnkey. I had a start-up call with customer service and then I was off and running. I'm not real computer savvy but this couldn't have been easier. I process orders much faster now with a very professional appearance.

Proactive customer service!

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cost effective and easy to use. Love the weekly report and the customer service is excellent. Love the ease of combining orders.

Cons: That you have to initiate a upload from your sales program. I wish that was a automatic feature but not a deal breaker. The process is simple.

Amazing!

Feb 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation is so easy to use and it makes shipping products to my customers easy. I love how it even automates communication.

Cons: There needs to be more flexibility in customizing the formatting of customer emails. There have also been a few instances of products not transferring from Square Space.

Easy to use, great benefits and keeps you organized

Feb 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation is extremely easy to use. I have multiple online stores that integrated seamlessly with the software. Shipstation assigns you an account representative that is always available to assist you with any questions, comments or concerns. You receive an automatic discount shipping with USPS with the included "Stamps.com" account which helps you stay competitive while increasing margins. The interface helps you stay organized and on-top of all of your order inquiries and keeps records of past transactions so you have everything you need.

Cons: Shipstation is easy to use once you get the hang of it. If it is your first time using a software program like this, definitely take the time to ask questions to your assigned account representative to ensure you learn the intricacies of the software and get up to speed as fast as possible.

Great resource for easy shipping

Feb 24, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quick and easy to use when needing to ship in a hurry. Easy to check on past orders. Very affordable compared to other options.

Cons: May need to contact support to fully understand all of the features. Some of my stores don't sync with Shipstation

EXTREMELY EASY TO USE! and much more!

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shipstation is extremely easy to use. It also has better pricing for postage than USPS itself! It even has more applications than I ever dreamed of! You can have your brand name on your postage (or anything you'd like), it also allows you to: send your customers an email -AND- choose WHEN to have it sent; like so, I learned you can have shipping tracking/delivery confirmation sent to your customer; when it is mailed (scanned at post office - and on it's way), or even sent at the moment you print it out! You can add other venue's that you sell from, integrate the sales from them & print your shipping label right from Shipstation! SO MUCH MORE, that I am still learning I can do! SHIPSTATION IS A WONDERFUL APP IN MORE WAYS THAN I CAN COUNT! ... AND IN MORE WAYS I'VE YET TO LEARN! EXCITING -AND- SIMPLY PUT - IT IS SO EASY TO USE! I'll never go back to printing shipping labels from my on-line account with USPS directly, they do NOT have all the capabilities & extra's that shipstation offers! ONLY SHIPSTATION FOR ME!

Cons: The only 'con' for me is because I don't have enough customers to warrant the monthly charge. A smaller fee for people like me (who -in a way- are paying more for postage when you add on the monthly fee with the postage). That would help me, or people like me, who can barely afford even the lowest per month for 50 postages per month because I am only printing up to 10 per entire month. It's great for bigger business' tho!

Finally one great program to ship using all my platforms

Feb 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily downloads from all your ecommerce stores. Allows easy shipping using USPS, Fed Ex, UPS, and more. I used to have to go to Fed Ex separately.

Cons: International Orders / shipping not always easy to find/navigate. Wish they are readily accessible on the "orders' page.

Makes order fulfillment easy

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love being able to batch print. Customer service answers quickly with the 2nd tier subscription; they were super helpful in troubleshooting my zebra printer as well.

Cons: Inventory management isn't as easy as I thought it would be. I think it will just take some extra work within the APIs.

Definitely has saved me money on shipping

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Although the monthly price is reasonable, I have found cheaper shipping prices for the same shipment on a similar program.

Pros: Love the quick quote calculator and the ability to compare all shipping prices in one spot. I also like the ability to paste the entire address in one spot. Reasonable monthly price.

Made my life so much easier!

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love that the multiple selling platforms that I use for my online retail business are integrated with ShipStation. My orders from Squarespace and Etsy automatically populate and the best function is the "Notify Customer of Shipping" part. Makes fulfilling orders easy and swift!

Cons: I don't have any Cons at this moment. Which is great! I did, however, notice that when I log in I have to do several "refreshes" to the page in order to see the most recent orders.

ShipStation made my eCommerce shipping a breeze

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ShipStation makes shipping items from my eCommerce site a breeze. I have reduced my handling time from hours to minutes with one-click label printing and WooCommerce integration. I couldn't imagine going back to manual order processing!

Cons: Would like better handling of orders with backordered products. Once a backordered item is in stock ShipStation doesn't appear to update this in the individual orders. Aside from this I am completely satisfied.

Great!

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Great product. I love it and it makes shipping so much easier. It really does. really.

Easy to use and helps save on shipping!

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use ShipStation. When I get an order, it automatically calculates the shipping and inputs the address - so there are no mistakes! And I get great rates through ShipStation!

Cons: Sometimes some of the orders don't update right away and it can take a few minutes to sync. properly.

Great service and platform

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shipping packages is extremely easy and I love being able to see how much each package will cost me before purchasing postage. I also love how quick support gets back to me when I have questions or concerns.

Cons: It would be really nice if the orders automatically showed up in my "shipping" feed, instead of having to check and load my most recent orders into ShipStation.

ShipStation has made fulfilling my orders painless

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using ShipStation for about six months now to fulfil my orders and I can't express enough how helpful it has been. Setup and implementation is easy for any small business owner to organize a fairly automated and seamless shipping system.

Cons: An addition of dimensional shipping would be a great future feature, though even without it ShipStation is a powerful shipping platform.

Game Changer - The Center of our 3PL Strategy

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipstation was a game changer for our company. Our main 3PL adopted Shipstation so the flow of orders is simple, clear and well maintained by Shipstation. The rating of carrier fees, ability to push to FBA and other destinations is highly valued.

Cons: I wish there was an API for the Returns Portal as the functionality within this area is very valuable but we need the API to make it really useful.

Works well and quick to implement

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and cost effective. We run and e-commerce business and process all or shipments via Shipstation. It's simple yet robust enogh to handle all our needs.

Good!

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and navigate, has multiple options for printing and it supported by all the big players.

Cons: Has some printing issues with as your computer can interfere with the websites link to your printers. Can work around it though.

Good shipping API to consolidate shipping

Feb 22, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Consolidation of all shipping services into one API which makes it easier to compare prices between different services.

Cons: Extra charge for Amazon seller fullfilled prime shipments, difficult to search and retrieve old orders and labels.

Life saver

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best integration I've ever added to my site. I wouldn't be able to live without it. Easy to use, quick and saves me a ton of time.

Cons: It can be a little glitchy at times and I would like to have multi country shipping on one platform.

Excellent product

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use this product for managing third party fulfillment accounts and it does a great job of this. Two thumbs up

Cons: It takes awhile to learn to navigate all the features this product offers, the interface could be polished up a bit.

Easy to use product that saves my company time and energy

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ship station is easy to use and set up. I enjoyed working with it so much that when I started my own company i made sure to implement it right away.

Cons: Sometimes the channels disconnect and I have to go back in and reset it. Not too difficult, just a bother sometimes.

It's a great service that saves me time, and has lot's of potential for scale up.

Feb 22, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Pros include... -- Being able to quickly print labels for both local and international shipments from my business. -- Being able to get exact shipping quotes. -- It integrates with my ecommerce website

Cons: Cons include... -- The user interface is messy and takes time to learn -- Integration with WooCommerce isn't perfect -- No good option for outsourcing my international shipments (from warehouse in another country). If they could some how create the option to "forward" certain orders to other fulfillment companies (like my fulfillment company in Great Britain for example), then this product would hands down be the best!

Efficient, easy to use, and great to organize all your orders and shipments

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great dashboard with analytics and reports. Easy to ship and print labels. Connects with multiple ecommerce stores which is extremely helpful

Organize all your stores' shipping in one place!

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love Shipstation. It has streamlined our shipping experience. With 5 different stores, we have been always disorganized with shipping. Shipstation changed that. It allowed us to allow speedy shipping to our customers in an easy way.

Cons: Shipstation has many features, but i wish that they would allow more features. I wish they would allow for more advanced features for computer-adept users.

Great program that takes a little time to get a hang of!

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to sync with Squarespace to track my orders as well as manually add orders! I love that I can send up automatic emails that go to my clients when their order has been shipped.

Cons: Since it's a complicated program with lots of layers it's taken me quite a bit of time to figure it all out (and I consider myself to be pretty tech savvy) but overall I love it!

Seamless consolidation and ease of use

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have really enjoyed using Shipstation for a few reasons. #1 - I don't have to pay for each shipment individually, I can just load up the account periodically. #2 - It syncs up with my website store to import orders and I've never had an issue with it. #3 - It just removes multiple steps and keeps it all in one place. Finally, I just like how I can finally print to a Zebra printer (sticker labels) and I don't have to pull out the scissors and tape anymore.

Cons: I would like to know more about how to void labels and get credits for labels we've created in error. If we used a carrier directly, we could void it, but for some reason I have not figured out how to receive refunds on labels we didn't use, Do the funds go back into our account? If so, I haven't seen it. This could result in money disappearing.

Easy

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love that I can control my orders entirely and have a quick snapshot of how my business is doing. I love that when I get an order and I'm not home I can still print the shipping label so it's ready for me to package up when I do get home.

Cons: I dislike that my square orders don't automatically import like they should. I have to manually input each order as well as client information. I also wish there was a way to save the client information so as I start entering the name it will automatically populate that client's info.

eCommerce with ShipStation

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer support is incredible. There is always someone that can help me and understand my problem. On top of that, there is a ton of helpful literature on their website to help with any problem.

Cons: Sometimes actually using ShipStation can get complicated. I don't need very many advanced features so I sometimes find that I am confused with all the features.