Who Uses This Software?

Marketers, CMOs, Social Media Managers, Data Analytics and Business Owners.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • iGenius
  • crystal.io
  • Founded 2016
  • Italy

About Crystal

Crystal is a powerful Artificial Intelligence based advisor. It gets to the heart of your digital actions and interactions, turning them into actionable advice for better marketing and business decisions. Machine Learning makes crystal smarter by the hour, while a Natural Language Processing system allows it to literally talk to you, so you can stop searching for answers and just ask for them.


Crystal Features

  • AI / Machine Learning
  • Benchmarking
  • Data Blending
  • Data Mining
  • Demand Forecasting
  • For Education
  • For Healthcare
  • Modeling & Simulation
  • Sentiment Analysis

Crystal Reviews Recently Reviewed!


The Next Generation Marketing Assistant is here

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I was shocked with the idea of this SaaS business model. They are doing some crazy stuff in the market right now. Crystal is one of the web-based apps where you can chat with the AI to ask her all the data. To name a few, you can ask her your website live visitors count, your best-performing Facebook ads, your best performing post on Twitter and the use cases are endless.

Cons: Although the software is new the team is working hard and I see a lot of features being added to this software in the near future so nothing wrong right now from my side. Just if I'll get the export PDF option in the reports section I'll be happy to moon and back. :P

Very promising AI driven marketing assistant

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: UI looks great, insights so far are just pulled from the various sources we have plugged in and are question based, for ex: what was our best performing facebook post last week...

I've only used this for a few days now, so looking forward to how it can actively suggest improvements to our marketing based on all this data

Cons: I'm still a just a few days into this app, so can't tell yet. For sure I'm looking forward to receiving marketing recommendations without having to specifically ask for them, a bit like google is starting to do in a monthly basis with Adwords suggesting 1 click changes to improve account performance.

Overall: Pulls together data from many different sources automagically

The crystal.io platform really makes data talk.

Jul 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The User Interface is the best I have ever used but the most important features are Artificial Intelligence KPIs and Campaign Automation which not only saves us a ton of time but also help us get better results.

Capterra-loader

Very easy to set it up, easy to handle.

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It makes it easier to see the analytics from different sources in one place. The onboarding is very easy. Afterwards the tool craps the data and there it is. Sometimes cristal makes suggestions in order to grow your audience. Through language recognition you are able to ask questions.

Cons: What do I like least? To be honest: To this question I do not have a fitting answer. I like the tool very much, and I do not have any suggestion to make it even better...

Overall: Time saving and having a great view over the most important analytics data of my traffic sources.

Awesome Data Insights - Makes Analyzing Data Way Less Boring

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to consolidate multiple data sources into one easy-to-use chat-based interface/dashboard. I get alerts from the AI that lets me know what content is engaging users, color ideas, best times to post, website visitors, and more.

Cons: Lacks a few important integrations (shopify, pinterest, etc.) but they're on the roadmap which is great to see. A little pricey per brand, but worth it for the insights it brings.

Overall: I can see all my data in one place instead of having to hop around, and can get key insights without doing much thinking, which is amazing.

Capterra-loader

A tool with tones of possibilities

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the idea of integrating social media with good reports and based on artificial intelligence. Also it is kind of fun to speak with their system with voice and get the data. Customer service is very friendly and willing to assist.

Cons: I think that the system is kind of under development. So some parts are improving an a daily basis. And it may need some time to reach its potential.

Overall: Many possibilities, fun, unique and with a free version that can be good to start out.