# Mirakl Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Mirakl Software - reviews, pricing plans, popular comparisons to other Marketplace products and more.

Source: https://www.capterra.com/p/162791/FreightPOP

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# 

 Mirakl Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mirakl

## What is Mirakl?

Mirakl Platform is the ultimate commerce growth engine, trusted by over 400 leading global enterprises. Designed to accelerate business growth, it combines robust AI capabilities and intuitive tools to streamline complex processes like product catalog integration, supplier onboarding, and third-party payment management. With Mirakl, businesses can create a seamless and superior customer experience while scaling operations quickly. Its AI-powered data mapping technology ensures fast and accurate product catalog integration, reducing manual effort and time-to-market. The platform’s flexibility allows it to integrate effortlessly with existing systems, thanks to APIs and connectors that reduce costs and implementation time. For dropship-specific needs, Mirakl provides unparalleled control over assortment management, supplier connections, and operational efficiency, empowering platform operators to automate performance tracking and focus on delivering exceptional results.

## What is Mirakl used for?

[Marketplace](https://www.capterra.com/marketplace-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$699

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mirakl?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mirakl.com/&name=Mirakl)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mirakl

4.5 (20)

VS.

[4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting Price

$699

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (20)

Ease Of Use

4.5 (6,154)

Value For Money

4.0 (11)

Value For Money

4.6 (5,081)

Customer Service

4.2 (13)

Customer Service

4.7 (4,861)

## Mirakl alternatives

[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/162791/Mirakl/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipping Management

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Third-Party Integrations

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Order Management

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Order Tracking

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Purchase Order Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Alerts/Notifications

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Mirakl 56 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Create and manage digital catalog of products/services with their details, specifications, and price

Manage various distribution channels, build relations with channel partners, and track their performance

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Store and organize information about customers and previous interactions

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Serves B2B organizations

For Retail Stores

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Group and package individual but related items as one package set

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Integration with third-party marketplace software

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple languages

Manage and support multiple locations

Manage multiple teams and operations from a central location

An online catalog of inventory that customers can view

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Capture, organize and track product-specific data and information in a centralized location

Import product information from third party sites or create your own, adjust descriptions and make other changes as required

Assess and optimize pricing markdowns, special offers, or other promos

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Track and monitor reviews of products or services

An order generated by a seller to a customer, containing details about products or services

Optimize and manage the search engine optimization efforts for a website or digital content

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Manage and track orders being shipped to customers

Checkout of online store

Manage all supplier data and operations

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.4 (20)

4.4

Based on 20 reviews

## Pricing

Value for money

4.0 (11)

Growth

$699.00

Flat Rate,Per Month

It includes:

-   Order management
-   Centralized customer care
-   Inventory management
-   Product creation with AI
-   Insights
-   Business requests
-   Fast track channel creation
-   Knowledge base
-   Professional services Standard

Pro

$2,299

Flat Rate,Per Month

It includes:

-   Order management
-   Centralized customer care
-   Inventory management
-   Product creation with AI
-   Insights
-   Business requests
-   Fast track channel creation
-   Knowledge base
-   Professional services Standard

Value for money

4.0 (11)

4.0

Based on 11 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

Drupal](https://www.capterra.com/p/119594/Drupal/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)[

Contentsquare](https://www.capterra.com/p/161591/ContentSquare/)[

Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (13)

4.2

Based on 13 reviews

## User reviews

Overall rating

4.5

Based on 20 reviews

Filter by rating

5(10)

4(9)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ND

Nathalie D.

Teamlead ECOM Sales

Consumer Electronics

### "Very powerful but can be complex"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 25, 2025

Mirakl is a robust and scalable enterprise marketplace platform that excels at seller onboarding, operational workflows, and seamless API integration. Its strong ecosystem and continuous product innovation make it a reliable choice for large organizations.

Pros

Well integrating with existing ecommerce systems (SAP, Adobe Commerce, Salesforce Commerce Cloud) and Mirakl frequently releases updates and expands its ecosystem.

Cons

Strict marketplace workflows which often requires workarounds or development effort. It is powerful but can be complex.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Josep R.

Graphic designer

Design

### "Easy to use and very intuitive"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 3, 2025

I’ve been using it for 3 years across most marketplaces I work with and never had any issues or problems at all.

Pros

Easy to use and very intuitive platform with fast, reliable real-time connection, great responsiveness, and smooth overall performance.

Cons

Some parts are a bit confusing and not entirely clear to use, but with more practice they become easier and more intuitive to understand.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

JOSHUA D.

Manager

Retail

### "Great online marketplace option"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2025

Overall, the platform has been great. It allows me to make updates quicker and track the growth of my business with easy-to-understand reports and sales trends. I would recommend this product without hesitation!

Pros

We have been using this platform for over a year now and it has made things so much easier.

Cons

Honestly, I haven't seen any drawbacks when compared to what we were using.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Marius M.

Director

Retail

### "Mirakl is probably the best marketplace I've ever used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 30, 2023

I believe it's the best marketplace i've ever used. I wish more companies used it, as on Mirakl you can also connect and sync to other marketplaces that use it, which makes it even more convenient. Simply the best.

Pros

Everything from product upload to order management, customer support and accounting is extremely easy to use on Mirakl. Compared to other marketplace Mirakl is amazing. Navigation is easy and minimal, no unnecessary documents in accounting. It's very easy to track customer queries.

Cons

Sometimes we had issues with single sign on but recently it's been working better. Even with that issue, Mirakl is outstanding.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SJ

Sofia J.

Assistante ecommerce

Wholesale

### "Mirakl"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 26, 2023

Pros

Très facile à utiliser et pratique car on a toutes les informations dont on a besoin sur la même plateforme. Utile pour la gestion du catalogue.

Cons

Je n’ai pas rencontré des problèmes en particulier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Benoit B.

Responsable Marketing

Recreational Facilities and Services

### "Pas de support client vendeur"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

May 17, 2023

Pros

Tout sauf le support et l'impossibilité d'ajouter des liens sur certaines plateformes

Cons

Aucun moyen de contacter un support quelconque.Le lien renvoyant vers le support est mort.Obligé de contacter l'adresse mail du service marketing inscrite dans les CGU, et toujours pas réponse à ce jour.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FC

frederic c.

Responsable Service Client

Retail

### "Expérience utilisateur"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 12, 2022

Pros

Interface très intuitive, catégorie explicite et facile d'accès.Facile d'utilisation

Cons

Aucun point faible rencontré lors de son utilisation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CTO

Retail

### "very nice marketplace"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 13, 2022

Pros

Mirakl is a very nice market place, it's quite easy to integrate and propose great functionalities (like a kind of collaborative PIM, where you can get product sheet from your provider and use it)

Cons

The solution is a bit expensive, and you need to follow a huge training to understand everything you can do

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ricardo L.

Sales Engineer

Information Technology and Services

### "Smooth experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

June 25, 2020

Pros

The ease of use and smoothness to navigate through the platform. It is very easy to set up and manage multiple stores.

Cons

Its cost. Having only played around with a short free trial, I could see the benefits but the prices seem unreasonable to small businesses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

International Business Manager

Information Technology and Services

### "Excellent marketplace solution provider"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 25, 2020

Mirakl provided a good solution, it was a great experience overall.

Pros

Excellent platform, easy to use and to implement, intuitive and it is is very optimized in terms of the user experience. Besides, Mirakl has a lot of documentation that allows you to get started quickly.

Cons

I haven't encountered any issues using this platform so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162791/Mirakl/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)