# zHealth Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is zHealth the right Chiropractic solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162807/zHealthEHR/reviews --- zHealth 4.6 (128) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Reviews of zHealth Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews OF Omid F PtHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Documentation is efficient and customizable, scheduling is smooth, and billing integrations have significantly reduced administrative headaches.“ January 29, 2026 JA Jason A PhysicianHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Not coat efficient for scaling my business.“ January 30, 2026 OF Omid F PtHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Overall, this EMR has streamlined our operations and improved both staff and patient experience—we highly recommend it to other physical therapy clinics.“ January 29, 2026 CM Chris M ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Initial training went well but as soon as we started questioning how to do certain things and the trainers telling us we can't do that and they weren't sure why sales told us they could, it became harder and harder to get answers.“ February 29, 2024 JN Joseph N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Its accessible everywhere with no need to always install software. For the pricing and options available“ February 3, 2026 DJ Dr J OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The stock templates are terrible. If you leave Zhealth after a period of time you have no long term access to your previous patient notes and records in the system unless you agree to pay them $40 per month forever to access those records.“ November 22, 2022 TE Tarek E ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “They have development Plan that adds features regularly.“ February 6, 2026 DR Danyale R Chiropractic AssistantMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “The software has little glitches sometimes like when we are changing an appointment time if it does not do its little flash before I move the appointment. “ December 23, 2022 ## Showing most helpful reviews Showing 1-25 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use kazusa N. Masters Student Higher Education Used the software for: 1-2 years ### "5 Stars!!!!" December 15, 2018 5.0 The support staff and his team are extremely helpful and ALWAYS answers questions immediately and helps with data and info. He helps me run reports when I need them and also advises when updates are being done tot he system regularly. is a software that is up to date and the team is continuously making strides to make the program even more efficient. Pros Ease of use with the patient tabs and info, etc. can add in. It’s whenever necessary easily. Patient info is easily accessible. Cons Sometimes the information doesn’t get saved. But it could be our lack of being computer savvy. Review Source JW Jennifer W. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "I am so glad we brought our practice into the 21st century with ZHealth EHR and billing software" August 9, 2022 5.0 If we have an issue I or my staff can create a ticket for service and it is usually addressed same day. Pros Our main initial driver was getting a software that allowed online scheduling. We chose for that and I like that I can complete my notes from anywhere and that I can see my schedule from my phone. Our biller can work remotely, so that helped me keep my biller who has worked for us for almost 20 years. Cons Switching softwares is never easy, but it was worth it to get rid of our previous server-based software. I realized there was no way forward for our previous software. I wanted a company who would keep up with technology modernization and has been consistently adding new options over the past 2 years. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing zHealth Insurance billing was not doable for us with the Jane software. Switched from [Clinic Pro Chiropractic](https://www.capterra.com/p/27269/Clinic-Pro-Chiropractic/) Clinic Pro is a server-based software and we were having frequent issues with accessibility and function. We wanted online scheduling and it was not possible with this older software. Review Source Response from zHealth September 10, 2022 Hi Jennifer, thank you for the wonderful review! We would just like to say thank you for being a part of zHealth family. We are very grateful for your continued patronage because we wouldn't be here without loyal customers like you. Thank you again and have a great day! ML Meg L. Director of clinic Medical Practice Used the software for: 1-2 years ### "Move On" June 9, 2023 1.0 Causing more problems requires me to keep paper notes, paper ledger, and separate scheduling and payment methods. The breaking point was tonight when the site was down because they didn’t renew the SSL certification. How? They get 30/60/90 day reminders. And when i asked they just respond rudely. Pros The initial setup and records setup was promising. Cons The system is slow and often down. If have issues have to email support. They run long queries during business hours making it virtually impossible to use. I now have to use a separate schedule because its down or not working more often than not. The bank for processing payments is piss poor so we can’t even use it. There is no patient ledger- only way is to go to each DOS to see where to add payment etc. The system is slow and customer service is awful. Reason for choosing zHealth friends recommended it yet they all left after first year- this is our 3rd year and im so sorry i signed up. They said id be able to read data and site if we canceled account but now say i have 60 days from termination to get notes- have to do each patient separately and manually- and cant access all the demographics or insurance filing information is lost. Review Source Response from zHealth June 22, 2023 Hi Meg, We sincerely appreciate you taking the time to share your feedback with us. We fully understand that your experience with us has not been up to par, and we are committed to rectifying the situation. Our dedicated team places immense importance on customer satisfaction, and we would be grateful for the opportunity to address your concerns more comprehensively. Your feedback is genuinely valuable to us, as it enables us to enhance our services and ensure that similar issues are not repeated in the future. Please do not hesitate to reach out to our customer service team at support@zhealthehr.com or simply reply to this message at your earliest convenience. We are wholeheartedly devoted to resolving any outstanding issues and finding a mutually beneficial solution that leaves you satisfied. Thank you for your understanding, and we look forward to hearing from you soon. Regards, zHealth Team YM Yaser M. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Streamlined and easy to use software, great for solo practice and accessible anywhere" June 15, 2019 5.0 Since I'm a solo practitioner I needed an EHR software that would be able to handle much of the tasks that would normally require a front desk office staff member, such as patient scheduling and office check-in procedures. It's been very helpful that patients can schedule themselves online, through a link on my website, and can check themselves in as well once they arrive at my office. It's also been great to be able to log into the software from anywhere, using a tablet or even my phone, to check my patient schedule etc. whenever I need to be out of the office during office hours. I would say overall one of the best things about the software for me has been the ability to use it from anywhere and from any device and that doing so is relatively smooth. Since the software is straightforward and streamlined and doesn't have too much bloated and unnecessary features, it runs quite fast and you wouldn't even know that it was on online web-based system due to how quickly the pages load, as long as you have a decent internet connection. Pros The software is quite intuitive and easy to use if you have a decent grasp of general computing and how to navigate menus. In fact there was no training included at all when I first began using the system, because it isn't really needed as long as you are a little computer-savvy. The software has built-in patient online self scheduling which automatically populates and syncs with the patient schedule on my end, as well as the option to have the patient self check-in on a tablet when they arrive at my office, both very useful features since I'm a solo practitioner. I also like the ability to check my patient schedule from anywhere using my phone, since the system is web-based and syncs across all the devices I use to access it, whether I'm at the office, at home, or out and about. There are a good amount of options, clickable boxes, and pulldown menus to help streamline the note-taking process. The SOAP note sections by default have clickable fields that cover most of the musculoskeletal type issues that a patient may be experiencing as well as text boxes to type your own detailed notes as needed. I have not yet made use of the dictation feature so I cannot speak to how accurate that is. You also have the option to copy forward sections of a previous note into a new note, as applicable and warranted, and create custom templates for routinely used sections. Also the customer support has been quite helpful and quick to act whenever I did have issues with the software. Cons Some features are not easily customizable on the fly but may possibly be updated per your needs by contacting the support team and requesting changes be made. There were also initially some bugs and glitches in the software when I first began using it, but many of these have been addressed through updates and contacting the support staff, who have generally been quite responsive and helpful. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing zHealth Based on my understanding at the time I was reviewing all these software products, ChiroTouch seemed like it was somewhat more convoluted than I needed, more expensive, and not cloud based so I would only be able to access the software from my office. Jane App would have been a good option for my needs but it didn't have a patient self check-in feature as far as I could tell. Review Source DV Danielle V. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Overall works great and easy to use" July 6, 2023 5.0 Overall I like it, there's never going to be the perfect EHR system but this one has a lot of features that are easy to use. Pros User friendly, easy to learn, many features such as credit card payment, text reminders, messaging, and billing included Cons I wish I could modify my SOAP notes more, the system can be slow at times but I know they are working on that, and the clearing house they work with is tricky and slow. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/) Reason for choosing zHealth The price was mid range and the features were better as well as user friendly Review Source Response from zHealth July 13, 2023 Hi Danielle, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Regards, zHealth Team DJ Dr J. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Buyer Beware, do not sign the contract. It is all down hill from there. 6 months to Customize SOAP." November 22, 2022 1.0 Terrible experience. Trying to switch to this product was a disaster and they don't care. I would never recommend this company. In my 23 years in practice I have been primarily with two companies prior to trying . Timely support was lacking with Zhealth. They seem to be short staffed as they can't get anything done in a reasonable time frame, and because you can't customize yourself, you are sunk. Customizations were promised but non-existent. Once they get your money they neglect your needs as a client, because you have pre-paid and stuck in a contract.Read the other bad reviews. From my experience I believe they are accurate. I would not do business with this company. They did not care about me as a client.One time during a demo , on a shared screen I saw the salesman log into another client Doctors office without his knowledge. I asked about this, and how if I signed up with Zhealth that they would not access my site without my knowledge or consent each time they entered my site. Seeing this made me uneasy about office and patient privacy and confidentiality.After being with this company for 8-9 weeks I did not feel I could rely on them or trust them long term as I could not believe how poorly they supported their clients. Pros Nothing. They promise to fully customize the software SOAP notes and the patient digital intake was the enticing sales pitch. Then after you sign the contract and pay for a year up front you find out they don't really care if you are ever able to launch the software for your office, or get your customizations done in a timely manner. You end up paying for software that you can not use. Cons Do not sign the contract with this company.You can not customize this software yourself. You are fully dependent on the development team whom you can not contact directly. You have to go through support which involves opening a ticket. Then they tell you everything is on hold and they don't seem to have enough staff to get your work done. Customization's can take up to or possibly beyond six months to complete. The stock templates are terrible.If you leave after a period of time you have no long term access to your previous patient notes and records in the system unless you agree to pay them $40 per month forever to access those records. Alternatives considered [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) Reason for choosing zHealth I decided to stay with Eclipse because it is a far better software and company than . I have been using Eclipse for 8 years with no major issues, and support is always available. Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) I was sold on the idea that would be faster, automate more processes, was cloud based, and save time, but I was misled. It was going to be slower and less efficient than what I am currently using.Eclipse is a far better software. The company stands behind their product. Live support is always available, and the company has always been fair, ethical and timely in their treatment of me as a client. I am glad I did not cancel my Eclipse service prior to trying to transition to ZHealth. Review Source LD Lee D. Owner Medical Practice Used the software for: 2+ years ### "Ultimate Chiro software" April 30, 2024 5.0 After 40 years of practice I am extremely happy with the services that they provide and customer service is far better than the software company I was with Pros Ease of operation and if you need to talk with someone about an issue response time is great unlike so many other companies Cons Haven’t found any to date and if I did the issue would be resolved fast Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Chiro touch is the worst when it come to customer service and you better never need help because you will be waiting a long long time, that’s if they ever get back to you Review Source Response from zHealth May 16, 2024 Hi Dr. Lee, thank you for the great review! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Regards, zHealth Team KF Kimberly F. Office Manager Medical Practice Used the software for: 2+ years ### "Great Price / Great Value Chiropractic Software" August 11, 2022 5.0 We were looking for an affordable and easy to use chiropractic software for our new office. The team has been amazing from day one! Pros I like that it was made to fit our practice. Initial consultations included giving information about which type of setup would work best for our office AND the customer service is quick and extremely friendly. Cons The most difficulty has come with adding the payment processing, but I don't know if that's the software or the bank that provides the processing. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing zHealth was made for chiropractors and customized for our office Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) We were opening a new office and needed a more affordable option. Review Source Response from zHealth September 10, 2022 Dear Kimberly, thank you for your detailed review of our software .It means a lot to us that you chose zHealth for your new office setup and share your thoughts with the rest of our community and us. Your ideas and suggestions helped us make our software even better. We are always here to listen to your needs and customize our software so we can serve you in the best possible way. Thank you, and have a great day! SF Steven F. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Is zHealth right for you?" August 9, 2022 5.0 Overall we are very pleased with and would recommend it. Pros The on-line software makes running an office very simple and straight forward. From scheduling, to check in, chart notes, collection and billing, all runs efficiently. If I am out off the office and need to check something on a patient's chart I can pull it up on my phone. Cons Because the chart notes need to be personalized for your industry and your practice, setting up the software is challenging. You cannot make changes to the wording or add phrases as your needs change. It would be great if you could make the changes you need without having to have someone at the company do it. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Problems running 2 offices with one database. Review Source Response from zHealth September 10, 2022 Dear Steven, feedback like yours is valuable to us. It helps us continue to make our software even better and provide the best possible service to customers like you. Thank you, and have a great day! RM Ronda M. Doctor of Chiropractic/ Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing Up to Date Software" September 2, 2021 5.0 Customer service is always on top with very little delay in response time. Change and updates easily obtained. Pros This software is extremely user friendly and easy to teach staff. The customization and constant updates are above and beyond any other software I looked into. Cons I have been using the system for a couple of years and can think of no cons. Any hiccups in the transition were corrected and addressed within a respectable time frame. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing zHealth Best fit for our practice. Switched from [WritePad](https://www.capterra.com/p/90429/WritePad/)[eTHOMAS](https://www.capterra.com/p/27308/eTHOMAS/) To many systems (WritePad, eThomas and Cloud Server) to old software with less access and customization options. was much more user friendly, up to date and saved us money. Review Source LF Lisette F. Billing Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Amazing Software great customer service" June 21, 2024 5.0 Excellent software for documentation and billing Pros is a very easy software to learn and use, they always provide an amazing customer service and keep us informed on troubles or new additions Cons Not be able to change insurance or facility when a mistake was made Alternatives considered [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reason for choosing zHealth Price, value, availability, and easy to contact Review Source Response from zHealth June 27, 2024 Hi Lisette, Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with our software. Regards, zHealth Team DDW Dr. Dawn W. Chiropractor Medical Practice Used the software for: 1-2 years ### "zHealthEHR" May 5, 2021 5.0 Z Health was willing to listen and work with what was needed for my particular office. They can customize the program to each offices needs. There were some glitches when they first started, however Z Health was very professional to work with on the corrections. Pros I can dictate on this software, and it is very easy and simple to use. You don't have to go through dozens of screens to get to the final results. I also enter all of the charges while I am doing the soap and print out the HCFA at the same time. Everything is billed out the same day. Cons I would like to be able to list more chief complaints given by the patient. Six is not enough for an auto practice. I would like to see more detailed aging report. Alternatives considered [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing zHealth The ease of the program and the dictation compatibilities. Review Source TZ Talia Z. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Love this software" January 29, 2026 5.0 Love it, I would never switch. I do love how easy it is to use, and I can access it anywhere. Would recommend to all my colleagues. Pros Very user friendly, very easy to navigate and easy for my billers to use. I love how they send out reminder texts. Cons It was a little easier to use for patients online, patients find it difficult to create an account online Review Source Response from zHealth February 5, 2026 Hi Dr. Talia, thank you for recommending us in your review! We’re happy the software is making things easier for your clinic. Your feedback means a lot. Regards, zHealth Team KD Kyle D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "STOP... you found your EHR software." September 1, 2022 4.0 Well a solid 9.5/10 for sure. Even with the Cons of the software they do a great job at tailoring the experience and creating a product that we have loved using these past few years. Pros We have looked at a lot of systems over the years and though there was some good features in many has put them all together in a simple package. What I really love is their adaptability. If something is amiss they figure out a way to make it work. Finally a software that listens to doctors and front desks people and figure stuff out. Cons This software still has a long way to go with aesthetics. The screen does jump some and if you are not super on the click spot the software will shudder. They don't have scrolling in many boxes that should get scrolling and so you have to scroll up and down to complete some aspects of notes and information. Reason for choosing zHealth More eggs in the basket, and a team that really seems to listen and want to tailor the experience to our needs. Review Source Response from zHealth September 12, 2022 Dear Kyle, thank you taking your time and writing a detailed review of our software. Your ideas and suggestions helped us make our software even better. We are always here to listen to your needs and customize our software so we can serve you in the best possible way. Thank you, and have a great day! LHB Lorenil Hencock B. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Review about my experience so far" June 30, 2023 5.0 Pros The exceptional support system and wealth of helpful guides and articles further enhance the user experience. Integration of new features to facilitate the management and navigation of the system. Cons The only thing could improve it’s to be able to integrate more affordable payment intake options. Review Source Response from zHealth July 7, 2023 Hi Lorenil , thank you for the great review! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Thanks, zHealth Team AU Aaron U. Owner operator chiropractor Hospital & Health Care Used the software for: 2+ years ### "Love this product" December 20, 2022 5.0 It has been great have no reason to switch Pros This is a great EHR, I have used and tried out many products and it is easy to learn and the sales staff want it to look right for you and and does what you want it to. I have referred this product to many people and they love it as well. Cons Not a lot. I wish they were faster at making changes but I don’t check back as often as I should Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Never likes it. To clunky Review Source EJ Erin J. Office Manager Medical Practice Used the software for: 1-2 years ### "zHealth Review" February 19, 2024 5.0 My overall experience is great I don't have any issues. Pros It is very easy to understand and use for all our needs Cons There isn't anything I dislike about it Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) I believe we made the switch due to cost Review Source Response from zHealth February 21, 2024 Dear Erin, Thank you for your valuable review. We really appreciate you being a customer. Regards, zHealth Team ZM Zackery M. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Solid EHR" August 8, 2023 5.0 has made it easier for me to be a Doctor, rather than spending so much extra time on notes, I can now spend that time helping my patients. Pros Integrating into our practice was very straightforward. The customer support is top notch in getting everything set up just the way you like it. Cons I would like there to be options to customize without having to go through customer support. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Cost and ease of use. Review Source Response from zHealth August 17, 2023 Hi Zackery, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is providing our customers with the best software experience and customer service. We are ecstatic that we met that mark! Thanks, zHealth Team RI Rachael I. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Awesome EHR system" December 21, 2022 5.0 Pros Billing claims are so easy with this system. Entering payments are quick and painless. Everything is so organized and efficient. Cons Patient's sometimes get confused about the way their bill is laid out, but that's probably because everyone does it differently. Review Source SP Scott P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent product!" June 21, 2024 5.0 Pros Very simple and easy to use. Staff gets back very quickly with any questions Cons That I did'nt find it sooner. This does way more than last EHR and is half the price Review Source HH Heather H. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Great choice for our small business!" August 9, 2022 5.0 Pros This is a great company that provides a great product that is constantly evolving for the better. The developers take into consideration your recommendations and it is fairly easy to adopt. Cons As with any software company there’s a bit of a learning curve but it is normal with any change. In the beginning it took a long time to enter notes but once I got used to the interface it became quite a time saver. Review Source JB Jane B. Chiropractor/Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Save massive amounts of time!" August 9, 2022 5.0 I have been using this for over 3 years and really enjoy how functional it is. I'm very thankful that I made the switch to using them. Pros I love that this software is customizable. My SOAP notes and intake paperwork are specific to my practice which has made charting so much easier and faster. Cons I've had difficulty getting secondary insurance billing to process properly. Review Source TD Terry D. owner Health, Wellness and Fitness Used the software for: 1-2 years ### "chiropractor " July 26, 2022 5.0 it has been very good, staff is professional and very helpful Pros it was easy to use after I learned it . I like the support available as well Cons time to learn everything was time consuming Review Source ML Mark L. Owner Medical Practice Used the software for: 1-2 years ### "Customized EHR and speedy claims submission " December 23, 2022 4.0 I am pleased with the speed of EHR and time saving applications. The support team is responsive and helpful. Pros No longer do I have writers cramp from writing daily notes. EHR is customized for my practice Integration of clearinghouse helps with efficiency in claim submission and accounts receivable Cons Software development and changes to template management can be, at times , delayed Review Source SB Shanna B. Chiropractor, owner Health, Wellness and Fitness Used the software for: 1-2 years ### "zHealth Review " September 17, 2022 5.0 Pros zHeath has been very impactful in my practice. I really thought it was useful to be able to customize my own SOAP notes and intake paperwork. The program is very easy to use. Billing is easy to use as well. Cons Sometimes finding the specific reports are difficult. Billing secondary claims are not easy as well. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.