--- title: "1Channel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 1Channel Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/162811/1Channel/" page_type: "product" language: "en" --- # 1Channel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 1Channel ## What is 1Channel? 1Channel is a cloud-based SaaS platform that helps businesses manage field sales teams, distribution networks, and channel partners in one place. Companies use 1Channel to track sales rep activity, monitor retail execution, manage distributor orders, and run loyalty programs for trade partners and consumers. Core features include sales force automation, van sales management, retail audits, merchandising tracking, and real-time reporting dashboards. Managers can set targets, assign tasks, and monitor field activity through a central console. 1Channel is best suited for mid-size to large consumer goods, FMCG, and retail businesses that rely on distributed sales teams and multi-tier distribution networks. ## What is 1Channel used for? [Form Builder](https://www.capterra.com/form-builder-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 1Channel?[Manage this product listing](https://www.g2.com/products/1channel/claim_requests/new?auto=true) ## 1Channel Overview Updated September 2026 AI summary 1Channel provides CRM and sales automation tools for businesses of all sizes, supporting sales teams with activity dashboards, task management, campaign management, and territory management. It offers customer database organization, sales reporting, and real-time analytics, with deployment on cloud and mobile platforms. Optional API integration and multiple support channels are available for enhanced flexibility and assistance. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 1Channel 4.8 (4) VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $20 Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.0 (18,145) Value For Money 4.5 (4) Value For Money 4.0 (12,831) Customer Service 4.8 (4) Customer Service 4.1 (14,063) ## 1Channel alternatives [4.6 (19)](https://www.capterra.com/p/10008826/Atlas/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Sage Sales Management](https://www.capterra.com/p/153130/Forcemanager/) [4.6 (171)](https://www.capterra.com/p/153130/Forcemanager/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153130/Forcemanager/) [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/) [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130199/LeadSquared/) Highest Rated [Perenso](https://www.capterra.com/p/129651/Perenso/) [4.8 (47)](https://www.capterra.com/p/129651/Perenso/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129651/Perenso/) ## FAQs about 1Channel Overview ### What company size and specific industries is 1Channel built for? 1Channel is designed for startups through large enterprises in FMCG, pharma, manufacturing, consumer electronics, retail, BFSI, automotive, agriculture, and healthcare. It is suited for organizations operating in India and across more than 40 countries, making it relevant for companies of different sizes in these sectors. Features and Usability ### What are the key features of 1Channel? 1Channel offers CRM, customer database, and channel management for organizing sales relationships and partner activity. It also includes campaign management, sales automation, and task management, plus activity dashboard, real-time data, reporting & statistics, performance metrics, sales forecasting, sales reports, and sales trend analysis. Getting Started and Support ### What training and onboarding options does 1Channel offer? 1Channel provides live online sessions and videos to help teams get started. Live online sessions support guided setup and direct instruction, while videos offer self-paced viewing for learning features and reviewing steps when needed. Getting Started and Support ### What customer support options does 1Channel offer? 1Channel provides email/help desk, FAQ/forum, phone support, and chat. Support helps users through multiple contact paths and self-service options, giving a straightforward way to get answers or assistance when needed. ## Features AI summary Based on 1,339 CRM reviews Capterra data shows that buyers of Sales Force Automation software rank the following features as their top priorities: - **Customer Database** (**43%** of reviewers rated this feature as critical) - **CRM** (**51%**) - **Data Import/Export** (**40%**) 1Channel includes **Customer Database** and **CRM**, giving sales teams a central place to store account details, track interactions, and manage relationships throughout the sales process. However, it does not include **Data Import/Export**. With **Customer Database** and **CRM** in place, businesses can keep customer information organized, improve follow-up consistency, and support more informed sales activity, helping teams manage pipelines with better visibility and stronger customer context. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Channel Management Manage various distribution channels, build relations with channel partners, and track their performance CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. 1Channel 15 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.5 (4) Free Trial Free Version Basic $20.00 Per Month Value for money 4.5 (4) 4.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SE Syukran E. ### "is eazy for my staff In production line to keep track what is going on when process is running" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 25, 2018 Pros make our production line effective easy to keep track all process monitoring process excellent good job weldone Cons just make apps easy to be impplement no need a lot training builds apps for staff easy to understand Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WJ Widnerson J. Affiliate marketer Writing and Editing ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 16, 2018 Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rahul S. Sr. Business development Automotive ### "A perfect solution for a field force marketing team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2017 Pros it is very simple to use, Initially, complete training sessions were arranged for us to understand the product. Great Helpdesk team with valuable features and reports available in a click. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 7, 2017 Thanks Mr. Sharma for your kind response ! KK Karan K. Territory Sr. Sales Manager Leisure, Travel & Tourism ### "It is simple to use and comes with bundle of features which makes life easy of a field sales force" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2017 Pros It can track everything that a Field force does be it Marketing visits, meetings, demos, order, pending payments etc. Cons I am looking forward to some new features that the team has promised. They are coming up with Survey Management that will add stars to the product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2017 Thanks Karan ! Good to hear such encouraging words. We shall connect with you soon for new features training session. Look Forward ! Regards Madhvi Team Channelplay Ltd. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.