Cloud Management Suite

5 / 5 20 reviews

Who Uses This Software?

IT professionals and MSPs with 100 -10,000 endpoints in need of an effective, all-inclusive systems management tool.


Average Ratings

20 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Cloud Management Suite
  • www.cloudmanagementsuite.com/
  • Founded 2012
  • United States

About Cloud Management Suite

IT Asset Discovery and Inventory from Cloud Management Suite allows you to get started on the right path with network discovery and inventory tools, providing real-time access to whats in your environment. Access the historical data in our Inventory History feature to identify problems and security issues by comparing the configuration of a machine over unique points in time.


Cloud Management Suite Features

  • Asset Tracking
  • Audit Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Depreciation Management
  • IT Service Management
  • License Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management

Cloud Management Suite Reviews Recently Reviewed!

Very good patch management software

Sep 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to use software. It has so many more features than any other patch management software on the market. Easy to use task config and setup.

Cons: One thin I would like to see is better communication between the endpoints and the application to update the IP address as soon as a new connection is made. currently that side of it is pretty slow.

No more long nights and wondering who is missing what.

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The system is super easy to work with, scans are fast and the color coding of systems is super useful.

Cons: I haven't encountered a con yet. Only down side we had was sometimes load times where slow on the site.

Overall: The system is really easy to use, and it help manage the most boring job in IT updates. It helped us keep our systems up to date and report on the for our pen test

Proof of Concept went very well, the product provides exactly what we were looking for.

Jun 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Being cloud based the advantages are numerous. Some of the most notable Pros are the simplicity of the management console and functions and the fact that we don't have to manage it is that we are a SMB with limited tech staff.

Cons: Haven't found any to speak of yet. The only area that I thing could be made simpler to use is the software package builder.

Overall: Solved our 3rd part patching and software distribution need.

Excellent all round

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The product is exactly what we were looking for from a patch management solution. It is flexible, salable and cost effective as well as easy to manage and maintain. When you do come across an issue or have any questions the support and account management teams can't be any more helpful - Generally I see replies to my support cases in a matter of minutes and have never had any issues that are left unresolved. I have monthly calls with our account manager who is always well informed of anything you have raised with them. Full training was provided and the team are willing to complete further training for our growing team.

Overall: From my vendor research, Verismic was the only product that fitted all of our requirements to patch our operating systems as well as 3rd party software all from a solution we don't have to host or look after. I can now remotely deploy patches to my users working from home in Australia, from my desk in the UK - can't get any better than that!

Pleasure to deal with

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I LOVE this software. In our organisation it is used as an assets DB, Remote control tool and its our patching tool too. As we have offices all over the country its not convenient to go down to the offices every times there is an issue nor is it cost effective for the business, so using CMS is great as we can connect the PCs/ Laptops in seconds to resolve issues and manage machines. The support staff are excellent at resolving any problems quickly and do a thorough job to make sure everything is resolved before closing down the ticket. The training staff are great too! No question is too silly and they are always happy to help with what ever issues / queries we had - IE setting up software deployments and using patch manager.
I would highly recommend CMS for small and large business. Other Verismic products are just as high quality as this one.

Overall: Its a great tool that I use daily and wouldnt be able to do my job without it!

Easy to Manage devices and instal patches. Reporting and updating clients also important.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Before using Cloud Management Suite, it was a struggle to manage over 400 devices with SCCM and WSUS. Patching was inefficient and we had no way to keep clients updated with installation reports.

With CMS, we were able to get up and running right away. It's very easy to use. Reporting was extremely crucial for us. Now we can keep clients informed of updates and patches installed on every device in their environment.

The only way to manage enterprise workstations

Mar 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, priced right, great support

Overall: We have used several methods for managing our workstation PC's. We used automatic updates, WSUS, a few shareware programs and all of them were very time consuming and marginally effective at best. We have 70 employees, each with at least two devices and an IT department consisting of 1. We starting using Patch Manager a little over a year ago and never looked back. Their support team helped me configure everything to get us up and running. A few months later they called to make sure everything was OK. I had a few questions they answered quickly. I have been very pleased with Patch Manager as it has freed my time for other issues.

Excellent Patch Management Software

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After looking into multiple solutions to manage our patching across the organization we decided on CMS for its ease of use, quick setup, and cloud based offering. We had everything up and running within a few hours and were able to catch up on a multitude of patches within the first week. Using the software allowed us to meet our strict compliance goals and provide reports showing where these goals had been met. Outside of patching we have began using the remote control feature and the software deployment feature of the platform which has been a life saver for our remote users. Overall, the software has paid for itself in a few months and confirmed we made the right choice for our needs.

I would also like to mention that the sales and support group have been fantastic. The sales team worked with me on cost to meet our desired budget and support has been nothing short of great. Any questions or concerns I had were answered and the one issue we ran into was taken care of same day. Overall a great experience start to finish.

Best Patching Solution I've ever used

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: User-friendly
intuitive
efficient
saves my time

Cons: nothing so far.

Overall: CMS is the easiest and most efficient solution I've ever used. It is very intuitive and allows us to patch pretty much everything from all vendors.

It also tell us in a simple and user-friendly way which patchs are critical and should be taken care of first.

Great cloud solution for inventory management/updating

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: CMS has been great. The customer support is top notch, for helping with any features that might not be as intuitive as expected. It's been an awesome solution for managing our computer inventory, as we are mostly a remote company. The reporting is comprehensive and the queries and inventory scans, as well as patches, are extremely helpful. The only thing it's missing is Mac support which I believe is on schedule to be completed this year.

PC Management made easy

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Easy to use and learn. Lots of great functionality that can be put to use right after installation.

Cons: Missing a few important tasks such as remote restart/shutdown.

Overall: We were originally using another platform to manage our endpoints that was confusing and outdated. Once we decided to make the change to Cloud Management Suite we started to notice immediate impact. We can now update, discover and find out information about all of our endpoints with a few clicks.

Let us get rid of WSUS

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use for any location. Patches 3rd Party. Patch content is always up to date. Saves us a lot of time.

Overall: Ansafone has 500 devices across two locations (Santa Ana and Florida). We were using WSUS but had no way to patch 3rd party applications. We also needed to comply with HIPAA. Outside of WSUS we were manually creating the reports needed and patching 3rd party apps. CMS gave us the ability to patch MS and 3rd party applications across both sites. We've saved alot of time over using WSUS, manually patching 3rd party apps, and manually creating reports.

Recommendations to other buyers: Customer service is great!

Way better Patching compared to VNC

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Automatic patch deployment, easy to use, really good customer service. Saves us a lot of time.

Overall: Our company has over 300 computers and we were managing them one by one with VNC. We had no way to automatically deploy patches, software, anything. It was getting more difficult to keep every comp up to date as the company was getting bigger. We were looking for a program that we can push update software to all of our devices at once instead of installing it one device at a time.
Customer service has been amazing and we've saved so much time. I've already referred Cloud Management Suite to several other companies.

Recommendations to other buyers: I wish we had gotten this sooner.

Easy to use Patch Management System

Oct 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease to use.

Cons: Its slow sometimes for updates and to access the site

Overall: Having looked at several patch management systems, we decided to use Cloud Management Suite because (a) pricing and (b) the ease of use. You didn't need a degree to get to grips with the system.

Recommendations to other buyers: Does what is says on the tin.

Super slick patch management product

May 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So far my experience with the Cloud Management Suite's Patch Manager tool has been awesome. The controls are very intuitive which makes the patching process extremely simple from start to finish.

Great for the small shop IT department

May 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Maintaining all systems and infrastructure can be a challenge for any IT department. Leaving everything to one person, that becomes almost impossible. With sales agents on the road more than in the office we needed a product that would allow use to update, as well as manage software from a distance. Cloud Management Suite has brought all this together for us, at a fraction of the cost a managed service provider would charge. For those IT professionals who want to take the headache out of patch and software management, so that you can focus on what really matters than this is the software for you!

Great software

Apr 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We chose Patch Manager because it was a cloud based system and we have many users who travel. We can verify all patches have run without the user ever having to login with VPN. Great software. The support have been perfect, they have helped us with any issues (mainly on our side) that have come up.

Really useful tool for distributed environments

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Really glad we found this solution for my company, which has offices all over the world. The tool is efficient, easy-to-use, and set-up was smooth. Verismic's team also had awesome customer service and consistently answered my questions along the way. My fav part of the patch management tool is the device health feature, which shows where the unpatched systems are and what patches those systems need. I would recommend this to any IT manager that wants an easy to use cloud-based tool.

Excellent product, makes OS and Application patching as easy as it gets

Apr 11, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have a background with SCCM 2012, Seccunia, Desktop Central, and a few other endpoint management systems... and I will hand it to these guys at CMS... they have made a product that is very intuitive and very easy to get up and running.
Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around. I would recommend them to any small business with limited IT resources who want a simple platform to get up and running quick with no on-prem server to maintain and no week long training classes required to administer.

one company who gets their clients and adopt a can adjust thinking

Mar 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We proved cyber security solutions for the investment community. One key point in security is maintaining updates and reporting the changes. We have found a good partner with Cloud Management Suite. Having the ability to have reports monthly on all our client's machines has given us and our clients the compliance we need.

At first, some of these special reports were not available in their offering. After speaking to the company and exampling how documenting what was done is key for compliance. The company created our reports within the same week we spoke.

It is a pleasure to work with a company who listens and then act on the items.