--- title: "Unified Commerce Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Unified Commerce Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more." source_url: "https://www.capterra.com/p/162823/Proximis/" page_type: "product" language: "en" --- # Unified Commerce Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Unified Commerce ## What is Unified Commerce? Planet provides a single, integrated platform that enables retail businesses to manage and coordinate all their sales channels, including online, in-store, and mobile, from a single point of control. Offer seamless and consistent shopping experiences across all channels, improve customer satisfaction, increase sales, and reduce costs. With Planet, you can manage inventory, orders, payments, and customer interactions, giving you a comprehensive view of your customers and operations. ## What is Unified Commerce used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Order Management](https://www.capterra.com/order-management-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1200 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Unified Commerce?[Manage this product listing](https://www.g2.com/products/unified-commerce/claim_requests/new?auto=true) ## Unified Commerce Overview Updated September 2026 AI summary Unified Commerce provides point of sale, order management, and multi-channel eCommerce tools for small and midsize businesses seeking to manage in-store and online retail operations. Key features include inventory tracking, barcode scanning, customer accounts, discount management, payment processing, and sales reporting. The cloud-based platform also supports multi-location management, layaway, and commission tracking. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Unified Commerce 0.0 VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price £1200 Per Feature, Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.8 (728) Value For Money 0.0 (0) Value For Money 3.6 (681) Customer Service 0.0 (0) Customer Service 3.6 (703) ## Unified Commerce alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) ## FAQs about Unified Commerce Overview ### What company size and specific industries is Unified Commerce built for? Unified Commerce is designed for small and midsize businesses, including retail boutiques and stores. It targets companies that need commerce tools for retail operations, with a focus on organizations in the retail sector rather than large enterprise deployments. Features and Usability ### What are the key features of Unified Commerce? Unified Commerce offers point of sale (POS), retail POS, eCommerce management, shopping cart, and order management features for handling in-store and online transactions. It also includes inventory management, catalog management, customer accounts, payment processing, shipping management, returns management, reporting/analytics, and data synchronization across locations. Getting Started and Support ### What training and onboarding options does Unified Commerce offer? Unified Commerce provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, and documentation offers written reference material for setup and feature review. Getting Started and Support ### What customer support options does Unified Commerce offer? Unified Commerce provides email/help desk and chat support. No reviewer feedback about support is available, so customer experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 3,592 Point of Sale reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) Unified Commerce supports **Payment Processing**. However, it does not include **Credit Card Processing** or **Electronic Payments**. Instead, it offers other features that reviewers also rate as important, such as **Point of Sale (POS)** (**57%**) and **Sales Reports** (**42%**). These features help businesses manage in-store transactions and track sales performance, providing teams with better visibility into daily operations and revenue trends. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Commission Management Tracking, calculating, and paying commissions and earnings to employees CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Accounts Record customer information, purchase history, and other notes Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Unified Commerce 30 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Inventory Management: Track and manage inventory levels to maintain proper supply - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Mail Order: Facilitate the process of ordering and the mail delivery of products - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store --- Get Advice We can help you find the software with the features you need. ## Pricing Basic £1,200 Per Feature,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.