# Wiremo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Wiremo the right Review Management solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162824/Wiremo/reviews

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Wiremo

4.7 (16)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Wiremo

Ease of use

4.7

Customer Service

4.5

## Showing most helpful reviews

Showing 1-16 of 16 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JK

Jani K.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Love at first sight"

May 20, 2021

5.0

One of the best things is that Wiremo crew listens to customers and their ideas about the peoduct and what it could do in future.

Pros

Wiremo is very simple to setup. Sync your store products with one click and you are up to the races.

Cons

I don’t have anything to add in this area. Everything is just perfect as is.

Switched from

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)

Yotpo was just cashing off because they were monopolising their at the time great product

Review Source

Response from Wiremo

May 21, 2021

Thank you for taking the time to leave your Wiremo review Jani. I'm so glad to hear that it's been easy for you to set up and sync with your store products! We're also pleased to hear that our team listens and responds well - this is something we take very seriously. Your feedback will be passed along internally, but if there are any particular features or improvements you would like us to consider in future updates, please let me know!

GP

Grant P.  
Web Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best Reviews for Squarespace"

May 28, 2021

5.0

Pros

It has all the features that you want in a review plugin. It easily adds star ratings to each product page, and to each product on a listing page. You can configure review requests after an order. This was a game changer after I had tried another product first.

Cons

No problems with it, I was blown away by the ease of installation and how well it worked out of the box.

Switched from

[Yotpo](https://www.capterra.com/p/144389/Yotpo/)

Yotpo was way harder to configure on the listing pages, and it was more complicated to get automatic review solicitation. They advertised it, but it didn't connect with squarespace easy enough.

Review Source

Response from Wiremo

May 31, 2021

Thank you for your review, Wiremo is a great plugin and we're so happy to hear that it's been working well for you! We're always looking for ways to make our plugins more useful and I'm glad that this one has been helpful. If there's anything else we can do, please let us know!

VR

Verified Reviewer  
Co-Founder & Head of Digital  
Food Production  
Used the software for: I used a free trial

### "Wow such a bad service"

January 18, 2021

1.0

I will change to something else.

Pros

Resonable pricing and all the basic features.

Cons

The customer support, the limitations of the service

Review Source

Response from Wiremo

May 21, 2021

Hi, Thank you for your feedback and I'm sorry to hear about the challenges of using Wiremo. We want every customer to have a positive experience with our product and we're always looking at ways to improve the service. It's great that you're reaching out about this so that we can take action on it. Please reach out directly through email or chat if there is anything else we can do for you in the future!

TW

Trevor W.  
Guitar Instructor  
Music  
Used the software for: 6-12 months

### "Great platform...if you need email integration for reviews"

February 5, 2020

5.0

I am no longer using Wiremo because I found a cheaper alternative but Wiremo did achieve most of what I needed it to while I was using it (roughly 8 months or more). The customer service was responsive but they weren't able to resolve the font issue I mentioned above. Due to this I chose to look elsewhere for a similar product. I ended up switching over to the Elfsight review widget app (also the maps and pricing widgets) and have been very happy with the price, functionality, and customization offered. Elfsight allows you to choose much more specific widgets at lower prices (they discount them more after every one you buy) rather than getting locked into paying for features you don't use. This model worked better for my needs.

Pros

Wiremo is easy to use and allows users to manually enter reviews from customers that were left on 3rd party sites like google/yelp etc or you can retrieve reviews through email and display them directly to the "widget". If you need to collect reviews from a large number of customers on a regular and recurring basis, I think Wiremo offers a great solution. They make it easy to automate the the whole process of email outreach. You can even reward loyal customers automatically with promos and coupons.

Cons

If all you need is the widget portion to help cleanly display reviews on your website, then there are better alternatives for the money. At $20/month for the lowest tier membership, you are already paying for the email feature built into Wiremo. So if that's not something you need, then I would look elsewhere. In my case, I get reviews every now and then for my services and did not need a collection functionality but rather just a display function. This is why I ended up switching to a cheaper alternative. The other unfortunate aspect of their web widget is that you can't edit the color of certain "gray" fonts. On my website this became an issue because the fonts were not easy to read. It was odd because some fonts you can edit, while others you can't.

Review Source

Response from Wiremo

February 6, 2020

Thank you for your honest review. We'll take into consideration your feedback to improve our service. You are welcome back anytime!

CW

Chris W.  
Owner  
Design  
Used the software for: 2+ years

### "Great solution for Squarespace"

May 24, 2021

5.0

Pros

The reviews module was very customizable and quick to get going. I haven't had any issues but when I have needed customer service help it has been positive experiences.

Cons

There's a lag for the reviews to load when landing on each product page. It's not the end of the world but it noticeable and not sure if it is affecting overall site speed.

Review Source

Response from Wiremo

May 26, 2021

Thanks for taking the time to review Wiremo, Chris. I'm glad you're enjoying it and that we've helped with any issues you have encountered. I'm sorry to hear about the experience you had with the loading speed of the review widget. We're actively working on a fix. We are also in touch with Squarespace representatives to build an app that will integrate more deeply into Squarespace, this will definitely improve the widget loading speed. P.S. Our widget is loading asynchronously it doesn't affect your actual page speed.

RC

Rik C.  
Managing Director  
Retail  
Used the software for: 2+ years

### "Great App - looks great on our website and the customers love it!"

May 25, 2021

5.0

Very pleased. Wiremo does the job it needs to do well and has definitely improved our website experience and sales.

Pros

Looks great on our website and integrates seamlessly. Have used Wiremo on both a SquareSpace website and now a Shopify website. Customer service is excellent - quick response times and fixes.

Cons

A little pricier now that we have migrated to Shopify.

Review Source

Response from Wiremo

May 26, 2021

Hi Rik, thanks for your review and feedback on Wiremo. I'm glad to hear you're enjoying the app so far! We love hearing that our customers are happy with our service and products. We'll be sure to pass along your kind words about customer service. If you have any other feedback or questions in the future please feel free to reach out at anytime!

NP

Nicolae P.  
UPQODE Manager  
Accounting  
Used the software for: 6-12 months

### "Excellent app for product reviews"

May 20, 2021

5.0

Wiremo is the perfect solution for all your product reviews needs. It will help you collect reviews automatically. My experience with Wiremo has been a breeze. They have great communication skills and quick responses to support requests

Pros

Wiremo is packed with a lot of automatic features that allow you to stop worrying about your marketing. Wiremo is an easy way to keep your website up-to-date with content that matters to potential customers in their area while you're focused on what's important: running your business.

Cons

I once had an email template that I changed so much that my company's logo was off-center by two millimeters all because there were limited design choices available for me! Email formats should be easy enough for anyone with any level of experience or expertise to input their own ideas into them as well without having to make sacrifices like this one.

Review Source

Response from Wiremo

May 26, 2021

Thank you so much for your review, Nicolae! We're really happy to hear that Wiremo is helpful and easy to use. It's always great when a customer can stop worrying about their marketing and focus on what they do best--running their business!

SF

Samuel F.  
Digital Performance Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Really easy to use and amazing automation"

May 28, 2021

5.0

Nice !

Pros

Automation. Clearly the best feature of Wiremo ! Once the setup is done you just sit back and let the review come

Cons

The fact that I need to have to subscription for the same website since it's bilingual and I use a subdomain. To this day I just have deploy it on the french version of my site for that reason.

Review Source

Response from Wiremo

May 31, 2021

Thank you for your review! We're glad to hear that Wiremo has been a great help in automating some of the more tedious parts of your business. We love hearing feedback like this because it helps us improve our product and better serve our customers. If there's anything we can do to make your experience even better, please let us know.

NV

Niya V.  
CEO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best Option For My Website"

May 25, 2021

5.0

Pros

The integration of Wiremo with my Squarespace eCommerce site was easy to install and customize according to look and functionality. I was able to setup everything in one day and customers have been able to leave reviews with no issues. Love it!

Cons

I don't have any cons at this time using the software.

Review Source

Response from Wiremo

May 26, 2021

Thanks for the review Niya! It's great to hear that Wiremo has been a good fit for you. We're always striving to make things easy and painless so I'm glad we were able to get this set up quickly and easily. As always, if you have any questions or issues at all don't hesitate to reach out.

CJ

Coretta J.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Wiremo Review"

June 1, 2021

4.0

I am able to get the reviews on my website with Wiremo and that was my goal. Installing Wiremo wasn’t easy for me. I watched YouTube videos while I was setting up the software on my website. I still don’t have the reviews on my individual products and when I attempted to get help via the service chat I was told I didn’t have it installed in my website.

Pros

The cost is reasonable for a small business.

Cons

The back end of the software seems bare bone.

Reason for choosing Wiremo

Wiremo was one of the extensions for Squarespace.

Review Source

Response from Wiremo

June 3, 2021

Hi Coretta, thank you for your review. I'm sorry to hear that Wiremo was not as easy for you to set up as we would have liked it to be. We're always working on making the installation process easier and more user-friendly so please let us know if there's anything else we can do in this area. As far as reviews not being displayed on individual products... I've checked your profile and you never opened a ticket, you have one chat with one reply from our support and then no more replies from you. So, in order to get help start with an email to support@wiremo.co

SB

Sarah B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Delighted I added Wiremo reviews to our website"

May 25, 2021

5.0

Good experience

Pros

Relatively easy to use, easy for the reviewer to complete - which is the most important factor

Cons

Understanding the additional features available

Review Source

Response from Wiremo

May 26, 2021

Thank you for the review, Sarah. I'm glad to hear that Wiremo was easy to use and straightforward for you! I completely understand your point about understanding the additional features available. If there is anything we can do to help with this or any other aspect of our service, please let us know by emailing support@wiremo.co so that we can continue providing a great experience for everyone who uses Wiremo.

CK

CASSANDRA K.  
Designer  
Consumer Goods  
Used the software for: Less than 6 months

### "Amazing review service but it will cost you..."

May 25, 2021

5.0

Wiremo is easy to use and great customer service with a beautiful customer facing aesthetic. I do think it is a little pricey for the service, even the most basic service. My entire website doesn't cost that much more per month...

Pros

Wiremo has a really easy user interface on the front and back and as well as being really aesthetically pleasing. As a consumer fashion website, this was important for us.

Cons

The cost is pretty steep if you are not fielding significant daily or weekly reviews. In the end, you could probably find a work around through coding that would give you a similar result without the monthly fee, it just might not look as nice.

Reason for choosing Wiremo

aesthetic and customization options / ease of use and set up without coding

Review Source

Response from Wiremo

May 26, 2021

Hi Cassandra, thank you for your review and 5 stars. We're so glad that Wiremo was able to help you create a beautiful website for your fashion store!

bH

brett H.  
director  
Consumer Goods  
Used the software for: 6-12 months

### "Great Product - does exactly what it says on the tin!"

May 25, 2021

5.0

Great service when I have had a few set up issues. Response was almost immediate.

Pros

I like that we can customise the look of the software to match our colours and site.

Cons

Would be good to be able to condense comments from people as you can end of with a long list under a product. Would be good to have just a header instead of the whole thing.

Review Source

Response from Wiremo

May 26, 2021

Thanks for your feedback, Brett! We're glad to hear you enjoy Wiremo and we'll be sure to pass this suggestion on.

TM

Tiarra M.  
Seamstress  
Design  
Used the software for: 6-12 months

### "Tiarra's Wiremo Review"

May 25, 2021

5.0

I love it !! Great customer reviews, so worth it!

Pros

I love that it easily integrates with my Squarespace blog. for a professional looking finish.

Cons

Pricy monthly fee. I would love a more affordable option.

Review Source

Response from Wiremo

May 27, 2021

Thank you for taking the time to share your experience with Wiremo, Tiarra. It sounds like you found a great use case for our product! We're happy to hear that Wiremo helped you achieve the look and feel you wanted. We're always looking for new ways to help businesses create their own unique brand identity so we'll be sure to keep an eye on what other features may help in this area. I hope we can continue providing value through our products and services. If there's anything else we can do, please let us know!

VP

Vladimir P.  
Co-owner  
Computer Networking  
Used the software for: Less than 6 months

### "I recommend Wiremo to everyone looking for a customer reviews widget."

May 11, 2017

5.0

New customers reivews.

Pros

Wiremo is well priced, styled, and easy customizable. Also it's super easy to install it. There are always new features being added to the app.

Cons

Small bugs with the dashboard, I hope Wiremo will fix it very soon. Still waiting for some new features.

Review Source

Response from Wiremo

May 11, 2017

We really appreciate your feedback!

DP

David P.  
Founder  
Food & Beverages  
Used the software for: Less than 6 months

### "Great product, good customer service"

May 31, 2021

5.0

Great experience. Very responsive to questions regarding squarespace integration. Easy to implement.

Pros

Affordable, integration with squarespace.

Cons

A little buggy sending out emails to past customers, but happy to be able to use this feature.

Review Source

Response from Wiremo

June 1, 2021

Thanks for taking the time to review Wiremo, David. I'm sorry to hear that you had some trouble with emailing past customers and will get our tech team on fixing this. We're so happy to hear that you are enjoying using Wiremo! We take pride in developing a product that is affordable, has integration with Squarespace and delivers great customer service. I'll make sure your feedback is passed on to our team here as well.

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