--- title: "Atlas CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Atlas CRM Software - reviews, pricing plans, popular comparisons to other Contact Management products and more." source_url: "https://www.capterra.com/p/162854/Atlas-CRM/" page_type: "product" language: "en" --- # Atlas CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Atlas CRM ## What is Atlas CRM? Web-based solution that enables e-commerce through CRM, sales management, templates and more. ## What is Atlas CRM used for? [Contact Management](https://www.capterra.com/contact-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per Feature, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Atlas CRM?[Manage this product listing](https://www.g2.com/products/atlas-crm/claim_requests/new?auto=true) ## Atlas CRM Overview Updated September 2026 AI summary Atlas CRM is a cloud-based solution designed for businesses of all sizes seeking to manage customer relationships, contacts, and sales activities. It integrates contact management, workflow management, data import and export, and interaction tracking, with optional sales reporting capabilities. Atlas CRM is suitable for organizations needing CRM, contact management, or eCommerce tools delivered via SaaS or web-based deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Atlas CRM 5.0 (2) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $10 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.0 (2,901) Value For Money 4.5 (2) Value For Money 3.9 (2,222) Customer Service 5.0 (2) Customer Service 3.8 (2,066) ## Atlas CRM alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Atlas CRM Overview ### What company size and specific industries is Atlas CRM built for? Atlas CRM is designed for businesses of all sizes that sell online, especially e-commerce companies. It suits organizations needing sales management, CRM, and templates, making it a fit for retailers, online sellers, and other commerce-focused teams that want to manage customer relationships and sales activity in one place. Features and Usability ### What are the key features of Atlas CRM? Atlas CRM offers CRM, contact database, contact management, and interaction tracking for customer records and activity history. It also includes workflow management, collaboration tools, sales reports, and search and filter functions, plus data import/export, customizable templates, multi-channel marketing, and order, promotions, and returns management. Integrations ### Which third-party tools and platforms does Atlas CRM integrate with? Atlas CRM integrates with 3 third-party tools and platforms: Jira, JIRA Service Management, and Confluence. These catalog integrations connect Atlas CRM with project tracking and knowledge management tools used across product and support teams. Getting Started and Support ### What training and onboarding options does Atlas CRM offer? Atlas CRM provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning, feature lookups, and step-by-step guidance as needed. Getting Started and Support ### What customer support options does Atlas CRM offer? Atlas CRM provides phone support. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 14,838 Contact Management reviews Capterra reviewers point to these as the CRM features buyers value most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Atlas CRM includes other CRM capabilities that reviewers also consider important, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**). Together, these features help businesses keep customer details organized, find records faster, and manage ongoing interactions more efficiently, giving teams a clearer view of contacts and day-to-day sales activity. Contact Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Search/Filter 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Templates 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Atlas CRM 16 features ### All Features - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Kitting: Group and package individual but related items as one package set - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Returns Management: Track and facilitate returns of products sold - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Templates: Sample files or documents that could be customized as needed or used as is - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Version Basic $10.00 Per Feature,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent IA Isaac A. Assistant Computer Networking ### "Atlas CRM: optimizing and improving my relationship and communication with clients, a complete tool." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2023 I had the opportunity to work with Atlas CRM in a small company in my locality for several months, and I must say that the tool has been very useful for managing contacts and sales, as well as for tracking tasks and events related to our customers. In addition, the experience and help that technical support gave us was first class, concluding that it is a tool that I would recommend to any company looking for a comprehensive customer relationship management solution. Pros First of all, it should be noted that this tool is open source, which already makes it very good. In my case, we used the paid version and we loved it, since it has a wide range of functions for better development and communication with clients. , I was also impressed with the priority and speed with which the technical support helped us. Cons I have to be honest and admit that I didn't really like the user interface, because I have seen other tools similar to this one and they have much better interfaces. Reasons for choosing Atlas CRM I remember we used Atlas CRM because a colleague from another company recommended it to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kristina M. Marketer Computer Software ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2017 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.