# Retreaver Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Retreaver Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more. Source: https://www.capterra.com/p/162890/Retreaver/pricing --- # Retreaver Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Retreaver ## What is Retreaver? Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments. We help agencies, marketers and brands analyze their inbound calls, manage caller profiles, dynamically route calls, analyze ROI, track conversions and generate reports. Using real-time tracking on your pages and leveraging powerful CRM databases, you can personalize client experiences, reduce call time and increase customer satisfaction. ## What is Retreaver used for? [Call Tracking](https://www.capterra.com/call-tracking-software/) Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retreaver?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.retreaver.com&name=Retreaver) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retreaver 4.9 (16) VS. [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $25 Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (16) Ease Of Use 4.6 (1,733) Value For Money 4.7 (16) Value For Money 4.6 (1,487) Customer Service 4.8 (16) Customer Service 4.7 (1,506) ## Retreaver alternatives [4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (129)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (458)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (309)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162890/Retreaver/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Caller ID 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Recording 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Routing 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Tracking Metrics 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources Conversion Tracking 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads CRM 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Retreaver 15 features Application programming interface that allows for integration with other systems/databases Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Measure campaign influence through collection of keyword tracking and revenue sources Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import and export data to and from software applications Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Track and monitor a specific set of keywords Manage the process of attracting and converting business prospects into leads Score a lead on their quality or likelihood to buy based on certain behaviors Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.7 (16) Free Trial Free Version Basic $25.00 Per Month Value for money 4.7 (16) 4.7 Based on 16 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (16) 4.8 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(15) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User VP of Business Development Marketing and Advertising ### "10/10 Call Tracking Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2025 Overall experience is great, the value you get for your dollars is the best among any other call tracking software, the team is great and we'll be working with Retreaver for a long time! Pros The ease to set up pay per call campaigns, track billable call get real time support in a groupchat with their support team. Cons Nothing much, the only thing I'd recommend is to use common terms such as publisher instead of source. Switched from [Ringba](https://www.capterra.com/p/176276/Ringba/) Ringba is more expensive, especially when running RTB campaigns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jonathan G. Co-Founder Marketing and Advertising ### "One of the original best, but there are better." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 September 4, 2024 They were great when they were under the original ownership. If we suggested a feature that would make it easier to scale our business, they'd listen and implement. Nowadays, you have to submit tickets and they rarely make changes unless it can benefit them on a larger scale. Pros Solid tech when it started. Helped an old company I worked for manage multiple vendors and buyers. Very nice UX design. Cons Lack of forward thinking and vision to improve. Mild improvements but lacking since it was taken over from original owner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Alyse L. call center agent Wholesale ### "Retreaver review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 great way to track calls Pros really great to find calls and able to filter it Cons nothing i would change it's super easy to track calls Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Shaikat R. CEO Marketing and Advertising ### "Feature-Rich Call Tracking Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 15, 2023 Pros Retreaver is a great tool for call tracking and routing. It offers so many features for individual marketers, agencies, and large businesses. For a large number of calls and Pay-Per-Call lead management, it's a great tool to have. In my opinion, this is not just a call-tracking tool but an advanced marketing automation platform for efficient and successful marketing campaigns. Cons The UI is good but needs to be more intuitive for new users. For beginners, if you need a basic call-tracking solution, you have a better option on the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KA Kyle A. Senior Director of Operations Marketing and Advertising ### "High-Value/High-Performance Call RoutingTracking Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2022 The Retreaver team and product are top notch, leaving little to none to be desired. Since switching to Retreaver, we have seen two of our main call routing KPIs (Conversion rate and EPC) skyrocket, due to Retreaver's ability to create deep, granular set up for each individual campaign and client need. This helps us find the right home for each call at an extremely efficient rate. Pros Retreaver is the industry leader in Call Routing and Call Tracking softwares, helping to pioneer the next-gen pay-per-call industry. The Retreaver platform is incredible high powered, and yet it is very sophisticated in the ability to create granular, custom call routing campaigns. One of the value adds for Retreaver is their ability to send data with calls (both inbound and transfers), which is critical in the way the pay-per-call / performance marketing space is shaping. The team at Retreaver is lean, but incredibly hands on and passionate about helping their clients succeed. Their support team is one of the big reasons we will stay with Retreaver forever. Cons The user interface and reporting can be a bit clunky, with some limitations, for example it lacks the ability to filter by EPC in campaign view. In general, the UX/UI could see improvements in ease of use and modernization, however it does not take too much away from the software. Reasons for choosing Retreaver The ability to send data, and the software comes at a great price. The Retreaver team also provides top notch support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director, Sales & Operations Marketing and Advertising ### "Great Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2020 Historically, posting data out from our system(s) to our clients has been a...clunky process. Retreaver has virtually solved that issue for us. Nowadays verifying data points and posting those points out to our clients in real time can be done with ease and consistency. Pros It's effective, and affordable. Can't ask for much more when it comes to a call tracking system. On top of that the customer service from this company is incredible. Their team is always there to help us customize/strategize on how we can make the most of the software. Cons As a user of multiple call tracking platforms I'd say there are aspects of the platform that aren't as intuitive as others. That said, the platform overall is easy to navigate through and their team is more than willing to coach you to ensure you are getting what you need out of it. If you're thinking of using this in addition to other systems, or transitioning altogether, like anything else there will be a learning curve. However, once you get the blueprint down the system is pretty easy to use and very effective. Not many negative things to say about this company! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Moq a. Distro Media Production ### "Amazing software and totally recommend over others" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2020 Retreaver is the most cost effective in comparison to other similar softwares that we have used the ability to get granular in our reporting is very important and this has been no problem for the Retreaver platform overall experience so far has been great!! Pros \-overall layout of the software is easy to understand and to use -the best customer service you can ask for -allows for very granular reporting -The Retreaver team is great to work with- ask for \[SENSITIVE CONTENT HIDDEN\] he'll hook you up with a great deal! Cons none so far, everything running smoothly! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Leo D. Founder Marketing and Advertising ### "Above and beyond is an understatement!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2019 The Retreaver team is absolutely incredible. Above and beyond is understatement with these guys. I have never felt so taken care of with any other company. I had some very specific needs for my business and they were able to deliver without any hesitation literally making it possible for me to do what I am doing. They have become more than a service I use, but friends working to achieve common goals. Pros From your initial interaction, you can tell Retreaver's goal is to build strong business relationships with their customers. You can tell they genuinely care about you and your business. They are the true embodiment of bring value and you will be rewarded . I was having difficulty finding solutions to very critical issues preventing expansion and as soon as I approached them I essentially got a “No problem, we can make that happen." They were able to implement a custom integration for me and I have since been able to grow my company. The platform itself is extremely reliable, never buggy, and is the perfect blend of simplistic yet technical. Within an hour I was able to learn the platform and get my first campaigns going. The awesome tagging feature allows for intricate routing, conversion and granular reporting making complex set ups possible. Their postback features are straightforward and integration is easy and seamless. Reporting and conversion tracking has never been easier for us. You absolutely need to consider Retreaver as your call tracking solution, they bring the phrase "added value" to a new level. Cons There are some more advanced features I would like to see in Retreaver, but as I write this the development team is already implementing them! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tim G. Director of Business Development Insurance ### "Great call platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2019 Overall experience has been great. Retreaver's employees are friendly and helpful. Platform has been everything we need and is a lot less expensive than many of the other platforms we researched. Pros I like that it's an easy to use (for a non-techy person) platform that has all functionalities that we need to run our pay per call and transfer business. Customer service has been prompt and helpful too. Cons Can't think of any real pain points. Software's been great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Director Of Operations Marketing and Advertising ### "System Overall " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2019 Retreaver so far in my short experience has been great in terms of function and cost savings. there is a little bit of a learn curve, but once the user understands the platforms logics, everything becomes easy Pros I love the customer service that \[SENSITIVE CONTENT HIDDEN\] provides me. No matter the day or the time, he is always available. additionally, in terms of setting up the campaigns, the platform gives me lots of flexibility to input unique situations. Cons I would differently like to see more widgets or dashboard tracking tools. Additionally, having a comment section for each buyer will help teams remember specifics for each buyer they are running. when you deal with so many buyers, its hard to keep track Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162890/Retreaver/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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