# WebIssues Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WebIssues Software - reviews, pricing plans, popular comparisons to other Issue Tracking products and more. Source: https://www.capterra.com/p/162929/WebIssues --- # WebIssues Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WebIssues ## What is WebIssues? WebIssues is an issue-tracking open-source software that tracks issues with descriptions, comments, and file attachments. It features easy installation, issue filtering and searching, email integration, and data reporting. WebIssues works with MySQL, PostgreSQL, and SQL Server databases. ## What is WebIssues used for? [Issue Tracking](https://www.capterra.com/issue-tracking-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WebIssues?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://webissues.mimec.org&name=WebIssues) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WebIssues 3.0 (1) VS. [### Elementool Issue Tracking](https://www.capterra.com/p/59033/Elementool-Issue-Tracking/) [5.0 (1)](https://www.capterra.com/p/59033/Elementool-Issue-Tracking/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 0.0 (0) Value For Money 4.0 (1) Value For Money 0.0 (0) Customer Service 3.0 (1) Customer Service 0.0 (0) ## FAQs about WebIssues Overview ### What company size and specific industries is WebIssues built for? WebIssues is designed for small to mid-sized organizations that need issue tracking for software development, project management, and help desk operations. It suits teams in technology and support-focused environments where developers, project managers, and help desk technicians need a shared system to manage tasks and problems. Features and Usability ### What are the key features of WebIssues? WebIssues includes issue tracking as its core feature, along with project management, knowledge base management, and recurring issues. These features support organizing tasks, documenting project information, and scheduling repeating issues within a single system. Getting Started and Support ### What training and onboarding options does WebIssues offer? WebIssues provides documentation to support team onboarding and product reference. Documentation gives users written guidance for reviewing features, checking setup steps, and finding answers as needed during early use. Getting Started and Support ### What customer support options does WebIssues offer? WebIssues provides chat support for customer assistance. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Issue Tracking Record and follow the progress of every issue Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Recurring Issues Set an issue to repeat WebIssues 4 features Record and follow the progress of every issue Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Plan and coordinate all the resources, costs and time needed to execute assignments Set an issue to repeat Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent LF Luis Fernando G. Dev Manager ### "An easy solution for small teams (5 to 10)" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 7, 2017 Pros Easy to setup, in just a few minutes you can have it running in your own server Friendly UI, lighter and clean You get the source code, so you can customize it as your need Cons The translation to spanish has a few misspelled words. It's not a big deal, but look unprofessional to the customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.