--- title: "WebIssues Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WebIssues Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more." source_url: "https://www.capterra.com/p/162929/WebIssues/" page_type: "product" language: "en" --- # WebIssues Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WebIssues ## What is WebIssues? WebIssues is an issue-tracking open-source software that tracks issues with descriptions, comments, and file attachments. It features easy installation, issue filtering and searching, email integration, and data reporting. WebIssues works with MySQL, PostgreSQL, and SQL Server databases. ## What is WebIssues used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WebIssues?[Manage this product listing](https://www.g2.com/products/webissues/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WebIssues 3.0 (1) VS. [### Elsevier Pure](https://www.capterra.com/p/233902/Elsevier-Pure/) [5.0 (1)](https://www.capterra.com/p/233902/Elsevier-Pure/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.0 (1) Value For Money 4.0 (1) Value For Money 5.0 (1) Customer Service 3.0 (1) Customer Service 5.0 (1) ## WebIssues alternatives Highest Rated [UNGUESS](https://www.capterra.com/p/219803/Unguess/) [5.0 (3)](https://www.capterra.com/p/219803/Unguess/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219803/Unguess/) [Atatus](https://www.capterra.com/p/179665/Atatus/) [4.8 (19)](https://www.capterra.com/p/179665/Atatus/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179665/Atatus/) [OneTrack](https://www.capterra.com/p/173844/OneTrack/) [0.0](https://www.capterra.com/p/173844/OneTrack/#reviews) Starting price $30.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/173844/OneTrack/) [Bugpilot](https://www.capterra.com/p/275929/Bugpilot/) [4.3 (4)](https://www.capterra.com/p/275929/Bugpilot/#reviews) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275929/Bugpilot/) ## FAQs about WebIssues Overview ### What company size and specific industries is WebIssues built for? WebIssues is designed for small, mid-size, and enterprise organizations that employ software developers, project managers, and help desk technicians. It fits software and IT teams that need a tool for tracking issues, coordinating work, and supporting internal or customer-facing technical processes. Features and Usability ### What are the key features of WebIssues? WebIssues offers issue tracking as its core feature, along with project management, knowledge base management, and recurring issues. These features support tracking tasks and cases, organizing project work, storing reference information, and scheduling issues that repeat on a set interval. Getting Started and Support ### What training and onboarding options does WebIssues offer? WebIssues provides documentation to support team training and onboarding. This written reference material can help users review setup steps, learn core features, and check guidance as needed during initial use and later reference. Getting Started and Support ### What customer support options does WebIssues offer? WebIssues provides chat support. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common issues. The listed channel gives users a direct way to ask for assistance when needed. ## Features AI summary Based on 2,478 Bug Tracking reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating issue tracking software: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Support Ticket Management** (**57%**) - **Task Progress Tracking** (**53%**) WebIssues is designed for issue tracking workflows and provides a structured way to record, organize, and monitor work items across teams. Its core capabilities support day-to-day coordination by keeping issue details centralized and visible, helping businesses track ongoing work, maintain clearer records, and support more consistent follow-through across tasks. Issue Tracking Record and follow the progress of every issue Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Recurring Issues Set an issue to repeat WebIssues 4 features ### All Features - Issue Tracking: Record and follow the progress of every issue - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Recurring Issues: Set an issue to repeat --- Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent LF Luis Fernando G. Dev Manager ### "An easy solution for small teams (5 to 10)" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 7, 2017 Pros Easy to setup, in just a few minutes you can have it running in your own server Friendly UI, lighter and clean You get the source code, so you can customize it as your need Cons The translation to spanish has a few misspelled words. It's not a big deal, but look unprofessional to the customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.