--- title: "Aesthetic Record Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aesthetic Record Software - reviews, pricing plans, popular comparisons to other Medical Spa products and more." source_url: "https://www.capterra.com/p/162938/Aesthetic-Record/" page_type: "product" language: "en" --- # Aesthetic Record Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Aesthetic Record ## What is Aesthetic Record? Aesthetic Record EMR is a state-of-the-art electronic medical records system designed specifically for the Aesthetic Industry. With its intuitive design and customizable templates, this system makes record-keeping efficient and seamless, allowing practitioners to focus on what they do best - helping patients look and feel their best. ## What is Aesthetic Record used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 53% Neutral 18% Negative 29% Starting price $12 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aesthetic Record?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.aestheticrecord.com/&name=Aesthetic Record) ## Aesthetic Record Overview Updated August 2026 AI summary Aesthetic Record offers cloud-based appointment management, client records, billing, and online booking for organizations of all sizes using medical spa and EMR software. It features before-and-after photo charting, customizable forms, loyalty programs, and treatment package tracking. The system supports mobile and web deployment, with payment processing, reporting, and patient communications as part of its core capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aesthetic Record 3.5 (76) VS. [4.5 (666)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting Price $12 Per User, Per Month Starting Price $160 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (76) Ease Of Use 4.2 (666) Value For Money 3.7 (74) Value For Money 4.3 (596) Customer Service 3.5 (74) Customer Service 4.5 (655) ## Aesthetic Record alternatives [4.7 (651)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [5.0 (343)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (389)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162938/Aesthetic-Record/alternatives/) ## FAQs about Aesthetic Record Overview ### Which roles and teams benefit most from Aesthetic Record? Aesthetic Record is most used by practice owners, medical directors, and clinical teams in aesthetic and med spa settings. Owners and executives rely on it for business oversight, charting, and revenue workflows, while nurses, nurse practitioners, and physicians use it to document treatments, manage patient records, and streamline daily care delivery. Answer based on 75 reviews Overview ### What company size and industries is Aesthetic Record built for? Aesthetic Record is built for small businesses in medical aesthetics, with 100% of reviewers from small businesses and 46% in medical practice. It also serves health, wellness and fitness organizations at 24% and cosmetics businesses at 19%, aligning with aesthetic practices, doctors offices, spas, cosmetic providers, and injectors. Answer based on 75 reviews Features and Usability ### What are the key features of Aesthetic Record? Aesthetic Record includes core practice tools like appointment scheduling, client management, EMR charting, and online booking. Reviewers also highlight before-and-after photo charting, payment processing with POS, and treatment package tracking as differentiators, along with mobile access and patient communications for day-to-day med spa operations. Answer based on 37 reviews Pricing ### How much does it cost and what fees or limitations are included? Aesthetic Record starts at $12/user/month for Essentials, with a $199 one-time startup fee; Accelerator costs 16/user/month with the same fee, while Enterprise is custom-priced. A free trial is available. Reviewers often call it affordable for small practices, though some mention add-on fees, merchant account limits, and costly data exports. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does Aesthetic Record integrate with? Aesthetic Record integrates with 10 third-party tools, including Cherry, ActiveCampaign, Constant Contact, HubSpot Marketing Hub, Mailchimp, Shopify, Stripe, Zapier, Zoho CRM, Intercom, Klarna, Sunbit, and eFax. The catalog also lists Merchant Services-related payment workflows. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does Aesthetic Record offer? Aesthetic Record provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning features and reviewing setup steps as needed. Answer based on 7 reviews Getting Started and Support ### What customer support options does Aesthetic Record offer, and how do users rate the experience? Aesthetic Record offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as prompt, helpful, and willing to follow up, especially during setup or urgent issues. Others report inconsistent responsiveness, chat-heavy troubleshooting, and frustration when complex problems or bugs take longer to resolve. Answer based on 32 reviews Features and Usability ### Is Aesthetic Record easy to use? Aesthetic Record feels easy for many practices after setup, but the first learning phase can be frustrating. Solo providers, new medspas, and small teams often find daily charting, scheduling, and client lookup straightforward, while others describe clunky navigation, inconsistent workflows across devices, and reliance on chat-based support for troubleshooting. Answer based on 27 reviews Features and Usability ### How well does Aesthetic Record handle client management? Aesthetic Record covers core client management tasks, but many practices find the workflow harder than expected. Medspas and solo providers value digital charts, photo tracking, packages, and client records in one place, while larger or growing teams report booking friction, crashes, weak integrations, and concerns around scheduling efficiency and data handling. Answer based on 19 reviews ## Features AI summary Based on 1,120 Medical Spa reviews Capterra data shows that buyers of medical spa software rank the following features as their top priorities: - **Online Booking** (**62%** of reviewers rated this feature as critical) - **Client Management** (**54%**) - **Appointment Management** (**65%**) Aesthetic Record supports all three of the features reviewers value most: **Online Booking**, **Client Management**, and **Appointment Management**. Together, these capabilities help medical spas accept bookings more easily, keep client information organized, and manage schedules with less manual work, allowing teams to improve daily operations and deliver a better client experience. Online Booking 2.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Management 2.5 (19) 36.84% of 19 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Appointment Management 2.9 (32) 56.25% of 32 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling HIPAA Compliant 4.2 (30) 53.33% of 30 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Calendar Management 3.1 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Before & After Pictures 3.4 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Before and after photos of procedure(s) Aesthetic Record 78 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - EMR/EHR: Create and securely store digital patient records - For Medical Spas: Designed for medical spas - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Image Management: Support for uploading and retaining image files in the cemetery records database - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Telemedicine: Meet with patients remotely - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.3 (76) 3.3 Based on 76 reviews ## Pricing Value for money 3.7 (74) Free Trial [View pricing plan details](https://www.capterra.com/p/162938/Aesthetic-Record/pricing/) Essentials $12.00 Per User,Per Month It includes: - 100 SMS/User - 2 GB Storage/User - 300 Emails/User - Automated Text - Charting and Tracking - HIPAA-Compliant - Inventory Management - Mobile POS - Monthly Treatment - Multiple Membership - Package Creation - Photo Management - Reputation Management Accelerator $16.00 Per User,Per Month It includes: - 200 SMS/User - 2-Way Text Messaging - 4 GB Storage/User - 600 Emails/User - Advanced KPI Reporting - Automated Text - Charting and Tracking - Dynamic Before & After Videos - Employee Time Tracking - HIPAA-Compliant - Integrations With Third-Party Platforms - Integration With Touchmd - Inventory Management - Mobile POS - Monthly Treatment - Multiple Membership - Package Creation - Photo Management - Reputation Management Enterprise Custom price available It includes: - 2-Way Text Messaging - Advanced KPI Reporting - Automated Text - Branded Onboarding Materials - Charting and Tracking - Dedicated Support Plans - Dynamic Before & After Videos - Employee Time Tracking - Enterprise Management Portal - Franchise & Multi-Location Dashboards - HIPAA-Compliant - Integrations With Third-Party Platforms - Integration With Touchmd - Inventory Management - Mobile POS - Monthly Treatment - Multiple Membership - Onsite Setup & Train-the-Trainer - Package Creation - Photo Management - Reputation Management Value for money 3.7 (74) 3.7 Based on 74 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Klarna](https://www.capterra.com/p/230509/Klarna/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (74) 3.5 Based on 74 reviews ## User reviews Overall rating 3.5 Based on 76 reviews Filter by rating 5(33) 4(7) 3(14) 2(8) 1(14) Mentioned topic Sorted by most recent Armin M. CEO. Health, Wellness and Fitness ### "Stay away from Aesthetic record" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 18, 2026 Overall we expected a much stronger software and support from the team. Seams like majority of their business is focus on getting you signed and then good luck! Pros The way they market their product comes off very strong, clean and user friendly however when you dive in you realize it has a lot of flaws. Cons The set up there is extra charge initially at $1400 which was way too much. I negotiated down to $700. Their team is not organized. We pulled out last min before switching our medspa to them. We were still charged for 4 months of service! They certainly hide things and surprise you. Switched from [Boulevard](https://www.capterra.com/p/180087/Boulevard/) we stayed with BLVD but are looking for other options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA heather A. Medical Aesthetician Cosmetics ### "help desk to the rescue" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 5, 2025 overall it has been a positive experience. \[sensitive content hidden\] is great at the help desk, she always is professional and helpful in a timely manner. Pros in general it is intuitive. In general i can maneuver around without too much dificulty. I do wish I could open my schedule from the app , as an admin... Cons there are several nuanced things that I don't prefer: discounts are cumbersome and not easily applied without planning. I don't like that sometimes the calendar slides up and down and some times it slides left to right to look for future dates. I don't like that when I'm booking a client before they leave my room I can't see what the rest of my day looks like so I can be efficient with my scheduling without going to that day on my calendar. I don't want to be a burden but the queue for help is not helpful categorically and I always end up saying its an emergency even though it isn't because my questions don't fit into the categories offered. I don't like that I have to choose the only provider I have each time. It should default if there is only 1 of us (1 of me). Switched from [mSPA](https://www.capterra.com/p/104569/mSPA/) left my former organization, needed a more up to date software management Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reasons for choosing Aesthetic Record word of mouth from other practitioners I work with Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CA Cindy A. Owner Health, Wellness and Fitness ### "Let's create awesomeness together" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 The learning curve was hard at first. It is much easier. I like the message button to because some things I can't figure out and that the immediate availability is there when time is of the essence. Pros I like that everything is digital. Ease of access desktop and mobile. It allows me to make changes easily on the desktop only. Cons Mobile doesn't have the same features as desktop to create a schedule in another location. Before pictures and after pictures after photo's are opposite. The app doesn't allow to schedule in seperate rooms for hands free devices. The messaging would be great to have a button that asks for a live person to respond instead of jumping through hoops. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MB Melissa B. Nurse Practitioner, Owner, Clinical Director Cosmetics ### "Aesthetic Record EMR sets the bar high" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2025 Pros Aesthetic Record platform has been an excellent choice for my medical aesthetic practice. The learning curve is manageable with excellent resources, streamlining patient management in a HIPAAA compliant EMR. It is a great value for money. I recommend Aesthetic Record for a dependable, comprehensive system that supports secure billing and payment options, clinical excellence, and practice growth. Cons I would like to see the Essentials User Package be more inclusive, it seems there are many add on fees for various upgrades. Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Change of medical system, documentation, appointment management Alternatives considered [PatientNow](https://www.capterra.com/p/92269/PatientNOW/) Reasons for choosing Aesthetic Record The learning resources and integration of system was very important to me and this company provided this. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. YD Yvonne D. Owner Medical Practice ### "Reliable, professional, and consistently outstanding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 Our overall experience with Aesthetic Record has been very positive. The platform has streamlined our operations and given us the tools we need to run more efficiently. Like with any EMR, there have been occasional bugs when updates roll out, but their support team is responsive and committed to resolving issues quickly. Over the years, we’ve appreciated the consistent improvements and dedication to customer service, which makes Aesthetic Record a valuable partner for our practice. Pros We’ve had the pleasure of working with AR for the past seven years, and they continue to exceed our expectations. Their team sets the standard for what customer service should be—reliable, professional, and consistently outstanding. Cons Like any EMR system, there are always a few bugs to work out when implementing changes, but that’s to be expected with ongoing improvements. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KB Karina B. Manager Medical Practice ### "Aesthetic Record Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2025 good, not difficult to use. quick to get help. private classes for the software are available for training. Pros It is very quick and efficient to get to a team member to get help on the software. They are able to log in and see patient's profile or wallet. Cons high charges for Stripe. and some lack of flexibility on adding services and inventory, it is difficult and convoluted. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RD Russell D. Owner Medical Practice ### "Thank you \[sensitive content hidden\]!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 7, 2025 My esperience with AR is always excellent when I get to chat with \[sensitive content hidden\]. When I first set up our clinice years ago \[sensitive content hidden\] was my point of contact. We now 4 locations in AR as \[sensitive content hidden\] helped be with some questions I had and helped set up the 4th location. I kept missing the color icon :) Pros It fits our needs 80% of the time. That's a good %. I do like that we can set up IC's in the calendar with their own schedules of availability and treatments they provide Cons A few issues such as the scheduling calendar is appointment only and can not be used for just an unconfirmed request. I do look forward to learning more about LeadAR tomorow in my demo and more about the AI features you have availalbe Switched from [CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Better features in AR vs Charm and good pricing Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JT jay T. chief of staff and process Medical Practice ### "Aesthetic luxury record" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2025 “Overall, it has been a very positive experience. The platform is robust, efficient, and user-friendly.” 10+ Pros “It’s a well-thought-out platform with great tools for clinical and medical spa, sales, and operational tasks.” 10+ Cons “The structure is very complete and organized, allowing smooth documentation and patient tracking.” 10+ Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DN Danielle N. owner Cosmetics ### "Not impressed for the real costs." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 July 15, 2025 Meh. I can see where this attracts people. Unfortunately the level of complexity and all the additional fees for using things like other providers and card processing make the low monthly fee not even real. Pros its built for aesthetics. There is a website. That's really it. The software is overly complicated and beware the signup fee is not refundable and appears to cover pretty much nothing. Cons it is a really complicated system, not naturally intuitive for setup. I also hate that there is a $399 setup fee that covers virtually nothing besides just signing on. I think they do that because so many people leave so quick. I was under the impression that it included card processing devices. It does not. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) square doesn't have good client forms functionality and notes are clunky. was looking for something that had everything included under one membership. thought that was what I was getting with the high sign up fee. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/) Reasons for choosing Aesthetic Record I cancelled AR and am moving to Boulevard Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZB Zeinab B. Manager Alternative Medicine ### "management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2025 Its been a great experience so far, anytime i have a question its answered so quick. so far so good ! Pros I love how there is a designated specialist for every step of the way. The weekend days that i am unable to reach my onboarding specialist i can connect with a live person in my chat box. Great experience so far! Cons i just started working with Aesthetic record, honestly its been great so far. No complaints as of now Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 14, 2025 Thank you for the kind words! We’re so glad to hear your onboarding experience has been smooth and that our live chat support has been there when you need it. Our team is here to support you every step of the way, and we’re excited to continue helping you grow with Aesthetic Record! Thank you for being apart of the AR community. [View all Reviews](https://www.capterra.com/p/162938/Aesthetic-Record/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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