Who Uses This Software?

We have a two fold offering each serving both SME's & Enterprises. Astra is a perfect web firewall for small and medium businesses. Whereas our security testing services are ideal for even enterprises


Average Ratings

20 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month
  • Pricing Details
    We believe in honest & simple pricing charging per website every month.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Astra Security
  • www.getAstra.com/
  • Founded 2013
  • France

About Astra Web Security

A website security suite that protects websites from hackers, bots & threats, with plugins for WordPress, OpenCart, and Magento.


Spotlight media placeholder

Astra Web Security Features

  • AI / Machine Learning
  • Behavioral Analytics
  • Endpoint Management
  • Incident Management
  • IOC Verification
  • Tokenization
  • Vulnerability Scanning
  • Whitelisting / Blacklisting

Astra Web Security Reviews Recently Reviewed!


I'm a fan

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is well designed, comprehensive, and flexible. It is also very easy to use. the threat data is presented clearly with a few button options to handle the disposition of each threat. You can also let it run unattended and provides just as much protection. I have a peculiar setup (6 sites on 12 subdomains on 2 servers running from common templates and database). With Astra's help I was able to configure the software to handle this load in the most efficient way possible. and I definitely sleep better at night knowing that this filter is part of our security stack. I have already recommended it to people and will continue to do so. Can't beat it for the price!

Cons: It does throw some false positives from time to time, although they are very easy to find and mitigate. I have mentioned this to the Astra team and they are looking at features to accommodate the problem.

Overall: We use Astra to secure our servers against bad bots, injection and cross-scripting exploits, and more. It is deployed in conjunction with country-based IP blocks and, of course, development practices to maximize security. It is amazing how many exploits it logs in a day! It has contributed to lower server loads and helped us understand where and how intruders attack us; invaluable information. The detail provided for each incident makes it easy to block single or multiple IPs and highlight areas where we need to triple check our code for vulnerabilties.

Vendor Response

by Astra Security on January 22, 2019

Thank you so much, Phil! Simplifying the website security & making it just a matter of few clicks is our aim.

We are trying our best to narrow down on false-positive.

Astra would keep securing your website in times to come :)

Excellent Website Protection & Security Solutions

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have two sites under active protection from Astra. One is our own site and second one is a clients site which is still operating on an antiquated version of WordPress. Our contracts are now into second year running.

What do we like about Astra

1. Fast support

2. Up to date with latest protection measures

3. They listen to the feedback and take steps to include the feedback into their systems e.g. when Astra came on board, they had a daily threats reporting feature. We requested them for consolidated reports on monthly basis. Within a few weeks, the monthly reports had become a standard feature in their reporting. This saved us hours of work when reporting progress to our clients.

4. We get to talk to real people and not bots on their chat.

Cons: There is nothing to dislike about their software. The dashboard UI is pretty simple and easy to use. Response time is quick and prices are ok.

Overall: One of our clients is really running their website on an antiquated version of WordPress. Astra not only managed to clean it up of all the malwares, they also have managed to defend the site against hacking pretty successfully.

Vendor Response

by Astra Security on January 22, 2019

Thank you so much, Gerry! Simplifying the website security & making it just a matter of few clicks is our aim.

We are adding few more features in the user dashboard to make our product more customised.

Astra would keep securing your website in times to come :)

Astra transformed my webhosting experience

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of installation, the fact that it works seemlessly in the background and the fact that it works!

Cons: Honestly there's not much that could be improved on

Overall: I had a major hack on a wordpress website which, because I use a shared server, spread to all my other sites. Installing getastra just lets me sleep easier at night - they don't solve every problem about hosting wordpress but they nail the biggest one -security.

Crucially the guys are on hand 24/7 365 should an issue arise and furthermore (and quite rare for help desks) the response is both instant and really well-informed. On more than one occasion they have been able to answer questions about issues that are not directly related to their product - this is called going the extra mile. For the record the help is equally responsive by chat or ticket. Again this is rare. One of the great frustrations of support systems is the pesky ticketing system where responses can be 2 to 3 days - this just isn't the case with Astra.

The BIG difference with these guys is that not only do they have a cast-iron WAF they also undertake to clean up in the event something does slip through (not happened yet!). So may WAFs will block hack attempts then walk away if there's a breach just leaving you with a nasty little message saying 'your website has been hacked' - which is really no service at all. It's so good to know that, with Astra, they not only put out the fire but help rebuild the house as well.

Vendor Response

by Astra Security on January 21, 2019

Thank you very much for these absolutely amazing words, Martin! We always try to go an extra mile & I'm glad you think the same. Our team says thank you to you for being such a supportive and appreciative customer! Astra will continue to keep securing your website in the times to come :)

Capterra loader

Thank the Heavens for ASTRA SECURITY

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Astra is easy to use and simple to understand! I love how fast it reports hackers trying to log into my site and how in 1 click I can block them and just end the attack! It makes protecting my sites as simple and easy to manage that it doesn't take a high level skillset to manage my security effectivly and cost efficiently.

Cons: To do the initial setup you have to trust a bit and you have to know how to access your accounts. I am lucky with my background and skillset giving me the experience to have that kind of information handy and not have to dig or reset passwords. For an average user the initial setup may be a little more difficult.

Overall: A Client and personal friend of mine called saying their customers were having problems with charges on cards that were only used on their site. Charges they didn't authorize. I looked and was at a loss. My specialty isn't in Cyber Security and was only able to do so much. So I struck out to find an expert and luckily I found one out the gate with Astra Security. After a little research I reached out to the company and a highly skilled engineer got onto our server and installed their security software and we immediately saw results. Not only were they able to track down the problems but where able to provide a detailed report as to the problems and what else needed to be resolved! I am thanking the heavens this company exists and am proud to support their badge on my clients sites.

Vendor Response

by Astra Security on January 22, 2019

Danny, thank you so much for your encouraging words! We always try to go an extra mile & I'm glad you think the same.

Simplifying the setup process & adding more features to the user dashboard is at the top of our roadmap.

Astra would keep securing your website in times to come :)

I like this product and support

May 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very good service and fast response. They realy look for a sloution together with their customers and are availeable 24/7. I asked them several questions on sunday late night. I gave them the go on monday and everything was done by tuesday afternoon. But even then they kept on monitoring and communicating with us. I could check if everything was still as we intended and if not they fixed those issues as well. Big thumbs up for these guys from Modelers-Heaven.

Cons: Not really anything, it's been a good experience. If at all i have to go with something, I'd say I'm waiting for a couple of features.

Overall: Very good service and fast response. They realy look for a sloution together with their customers and are availeable 24/7. I asked them several questions on sunday late night. I gave them the go on monday and everything was done by tuesday afternoon. But even then they kept on monitoring and communicating with us. I could check if everything was still as we intended and if not they fixed those issues as well. Big thumbs up for these guys from Modelers-Heaven.

Vendor Response

by Astra Security on January 15, 2019

Kurt, thank you so much for your encouraging words! We always try to go an extra mile to delight our customers. We'll continue to keep on securing your website and provide an amazing support :)

Capterra loader

Absolutely the best WAF available today

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It completely protects our opencart from being hacked. We've been using Astra for two years now.

Installs easily and requires zero maintenance.

comes with daily reports which give you peace of mind.

Cons: Not single issue ever so no cons. I simply cannot find one downside to Astra.

Overall: It completely protects our opencart from being hacked. We've been using Astra for two years now.

Installs easily and requires zero maintenance.

comes with daily reports which give you peace of mind.

Vendor Response

by Astra Security on January 28, 2019

Thank you so much, John! Astra would keep securing your website in times to come :)

Super easy & fast - great REAL support and great service to boot.

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Real people in real time answering emails or on chat make you feel like the service is well worth it and top notch. The astra team are all super helpful and fast working. Any queries are answered every time and they walk you through anything that is needed. Best of all if you say to them to just take care of things they do!

Cons: The dashboard needs some tweaking for ease of use in a few places but they are working on that already I am told. Still works foe however.

Overall: Super easy & fast. Well above what I expected.

Well done Astra.

Vendor Response

by Astra Security on January 28, 2019

Andrew, thank you so much for your encouraging words! We always try to give best possible support & I'm glad you think the same

Simplifying the setup process & adding more features to the user dashboard is at the top of our roadmap.

Astra would keep securing your website in times to come :)

Great Service

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and timeless. Great customer support

Cons: I would like to have more support related with technical issue of the website.

Overall: My website had problem with attackers. Since I install Astra my website work perfectly.

Vendor Response

by Astra Security on January 28, 2019

Thank you so much, Filitsa!

For technical support, you can connect with our engineering team through chat & support ticket from Astra dashboard & we will be super quick to help you with your queries.

Also, we have created a knowledge base for technical queries. You can find the link to it on the Astra dashboard.

Astra would keep securing your website in times to come :)

Capterra loader

Really great product to protect you from requests you didn't even know about!

Jan 22, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is really nice to be able to quickly jump in your dashboard and see what attacks you are getting. It is crazy to see the number of them you didn't even know about before. It makes me very glad that we implemented this solution. Support chat is also so easy and they people you talk to are very knowledgeable and helpful.

Cons: I was having some issues with setting block IP ranges (Support said they would add it in the backend). I wish you could view more attacks at once (Change amount seen per page). Would be nice to see attacks that came from the same IP that was in the same timeframe grouped together. This would allow for you to search through the attacks quicker especially when there is hundreds of the same attack form the same IP.

Overall: My overall experience with Astra Web Security is pretty satisfying. We started to have an issue with someone sending sleep commands to our Database and that is when we really started to look into a solution. We found Astra, talked to support, got it installed and the commands stopped. That is not even the end of it. Astra started reporting on attacks we didn't even know that were happening. This is a really great product and will definitely will be suggesting it to others.

Vendor Response

by Astra Security on January 23, 2019

Thank you so much, Alec! Glad we could help you, we try to keep our tech & support top notch.

Adding more features similar to what you have mentioned in the user dashboard is in our roadmap.

Astra would keep securing your website in times to come :)

"It just works"

Jan 23, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: 2 main forces

- It simply works : no security issues since Astra is installed, no complicated settings , no meaningless alerting .. The WAF does a great job.

- Terrific support : the only time I needed some help form support, I had instant help from chat support, and most important, relevant answers, and very quick fixing.

Cons: It's kinda opaque. You get assured that all the checks are green, that all the attacked have been blocked .. but if you are a control freaak, it might frustrate you not knowing what happens under the hood. (For instance : "All green, 66 Tests Passed" , without knowing the details.

Overall: As an agency, I needed a fire and forget security solution for my websites; Job done.

Right know, I can focus on business and trust Astra to protect the websites.

I have also a detailed control of the IPs black/white listing , which is important to make sure clients are never blocked !

However, if I have additional needs in the future, like wp core files change monitoring, it has to be completed by an other solution.

Vendor Response

by Astra Security on January 29, 2019

Thanks for the review & appreciating our support & product.

We have noted your point of '66 tests passed' & for sure we will display all the test name & result on our dashboard.
Also, the file comparison feature is in our roadmap & very soon it will be updated on the user dashboard. You don't need a different service for that.

Astra would keep securing your website in times to come :)

Capterra loader

Great security service!

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy, painless front end protection system, regular audits.

Cons: Very happy with them so no cons at the moment.

Overall: Been using Astra for a while. Very happy with their audits, scanning, frontend protection and their service.

Vendor Response

by Astra Security on January 22, 2019

Thank you, Jonathan! Our team says thank you to you for being such a supportive and appreciative customer! We always try to go an extra mile to delight our customers.

Easy set up

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: No worries about security. just instal and forget about it.

Cons: Daily Emails, keep coming to the mailbox.

Vendor Response

by Astra Security on January 28, 2019

Thank you Marjan for your kind words!

You can get your email notification settings changed through a support ticket from Astra dashboard.
We provide weekly & monthly update option as per your convenience.

Astra would keep securing your website in times to come :)

Capterra loader

Almost unbelievably good

Jan 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's seamless, effective, affordable and backed by amazing customer support.

Cons: I honestly don't have anything negative to say!

Overall: After a site I work on became infected with malware, I was panicking and genuinely convinced we might have to roll back and lose considerable amounts of data. Astra's customer service was amazing - an immediately, friendly response, an affordable and easy signup and lightning fast cleanup of the site, followed by careful and attentive follow up service. They put my mind at at ease and made the whole experience easy - I couldn't recommend them more highly.

Vendor Response

by Astra Security on January 22, 2019

Thanks a lot, Mark. We understand how frustrating website not working can be and that too because of a hack. Glad that we could help you fix this quickly. You've been a great customer yourself, thank you :)

Capterra loader

Awesome team. We can focus to our work and know that they are with us when needed.

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: very easy to use.

great support

feels good to know you are protected by professionals

price is afforable

Cons: Security is a critical topic for web sites. I am trusting the team but I am not %100 confident for the future. But this is not directly realted with the Astra

Vendor Response

by Astra Security on January 18, 2018

Thank you Sefa for your kind words! We're happy to secure RoboLink and would continue to do so :)

Excellent service, I am sleeping like a baby since I got it.

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Excellent service, always responding super fast when I need them, and never had any problem with hackers since I'm with Astra.

Cons: No complaints honestly. I wish every internet service that I use had such a great customer service.

Vendor Response

by Astra Security on January 15, 2019

Thank you, Alon! Glad we could help you, we try to keep our tech & support top notch :)

Best antivirus and defender

Jan 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Before my site was attacked with hundreds of viruses and astra helped block them all

Cons: Nothing to complain about this software.

Vendor Response

by Astra Security on January 15, 2019

Thank you so much, Stelian! Glad Astra could help you with your website's security, we'll continue to do that :)

stable protection

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: fast and reliable. It's good to know that everything is under control. safe use. customer service is very relevant.

Cons: I think it is important to get a quick notification when there are attacks coming. a solution is needed in this regard.

Vendor Response

by Astra Security on January 22, 2018

Thanks for your words Ibrahim! And a quick notification via push notifications/email is on it's way, we've added it on our feature roadmap :)

Capterra loader

Complete Peace of Mind

Jan 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Astra was very quick and professional at solving our malware problems. It really became a no-brainer for us to use Astra more and more for our clients' websites after we saw how efficient they work and the daily reports we are receiving.

Cons: I wish there were more features on the dashboard.

Overall: For the amount we paid for the annual Astra service, we are very happy that the issue of viruses and malware on websites is taken care of.

Vendor Response

by Astra Security on January 14, 2019

Thank you so much, Egbert! Glad Astra could help you with your website's security, we'll continue to do that :)

We are trying to make our dashboard more customised & user friendly. Soon you will hear an update from us.

I hardly recommend Astra Security to everyone who use opencart.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It keeps bad guys away. My page was effected by Japanese character hack, and they cleaned it up. .

Overall: Its very important to have them for all opencart users.

Vendor Response

by Astra Security on January 20, 2018

Thank you for your kind words Hamit! :)

Limited and not mature

Jan 11, 2019
3/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: When I tried Astra Security Suite, it was as simple as installing a WordPress plugin.

Cons: When I tried Astra Security Suite, it was not mature enough. At the time, it was blocking just some sql injections and it the malware scanning was mostly relaying on our filesystem that resulted in a too heavy task for our infrastructure

Overall: The overall experience with the guys of Astra was good, but there was no match for our business case