# sharetribe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is sharetribe the right Marketplace solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162942/Sharetribe/reviews --- sharetribe 4.5 (64) [View alternatives](https://www.capterra.com/p/162942/Sharetribe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of sharetribe Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews Sam T Founder and CEOE-Learning, Self-employedUsed the software for: 1-2 years. “It comes with the vast majority of the all of the feature you need to launch a product, service or rental marketplace and the UI/UX, content management system and customizability are all best-in-class.“ May 25, 2024 JJ Julio J Head of OperationsHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes it takes a few hours to get a response when it's closing time, maybe having full day support would be more useful.“ March 31, 2026 AS Anne S CEOConsumer Services, Self-employedUsed the software for: More than 2 years. “Sharetribe is a very intuitive and reliable platform to launch a marketplace quickly without technical complexity.“ March 23, 2026 Sameh K CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “So far the only issues has been the slightly higher than average cost, mostly due to currency exchange rates as I'm a resident of Egypt.“ November 28, 2022 LW Lamia W FounderLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: 6-12 months. “It is a platform built for the sharing economy, with value for money and appropriate features promising smooth membership management.“ September 8, 2025 RJ Ran J FounderConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “One which led them to schedule my subscriptions for cancellation without my consent and then not inform me, despite them saying “we always do the cancellation upon the customer request and never on our own.” When I realised what they had done and called them up on it, their response was “You would have gotten a notification on \[SENSITIVE CONTENT HIDDEN\] to let you know about this scheduled cancellation in case you wanted to change something.”“ July 11, 2020 Sam T Founder and CEOE-Learning, Self-employedUsed the software for: 1-2 years. “They offer insights for custom marketplaces too even though I have a third-party developer building it.“ May 25, 2024 MW Megan W CEOArts and Crafts, Self-employedUsed the software for: 6-12 months. “I found that since my marketplace focuses on peer to peer sales (not rental or service based), I ran into some features that weren't available or possible to implement on Sharetribe.“ February 1, 2021 ## Showing most helpful reviews Showing 1-25 of 64 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tình N. Project manager Computer Software Used the software for: 2+ years ### "Amazing team! Love it!" December 5, 2025 5.0 I have been working with Sharetribe for 7 years and totally recommend it to you all out there. Their template has been upgraded a lot that even non-tech people are able to edit their own marketplaces by using the no-code configurations. Pros Their Support team. They are supportive, dedicated, and super helpful. They always do their best to make sure I have whatever I need. Cons Probably their prices. Haha kidding. I guess nothing much now. I do find some bugs in their template, but not a big of deal. Review Source RP Rasmus P. founder Consumer Services Used the software for: 1-2 years ### "Best choise for me" September 3, 2025 5.0 At the beginning, I tried out many marketplace software providers and decided on Sharetribe because it offers the best structure and the most options for me. I think it's great that they listen to their customers and are constantly developing the software. I also think their service is excellent. They respond quickly and competently and were able to help me with all my questions. And I like Sharetribe's dynamic style and charisma; you can tell that they are passionate about Sharetribe. Pros \+ Easy to understand + Easy to manage + Many design options + Various monetization options + Great service + Continuous development + Hands-on mentality + Option for additional custom code + 3rd-party integrations Cons \- upper price segment - individual features need to be coded, so not everything you wish is available in no-code-mode Alternatives considered [CS-Cart Multi-Vendor](https://www.capterra.com/p/172642/CS-Cart-Multi-Vendor/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing sharetribe best features and administration options for me Review Source AS Anne S. CEO Consumer Services Used the software for: 2+ years ### "A great solution to launch a marketplace, with excellent support" March 23, 2026 5.0 My overall experience with Sharetribe has been very positive. It was an excellent solution to launch and structure my marketplace. I decided to move on only because my needs evolved and required more advanced customization. I would definitely recommend it to anyone starting a marketplace. Pros Sharetribe is a very intuitive and reliable platform to launch a marketplace quickly without technical complexity. It allows you to focus on your concept and community rather than development. The support team is outstanding—always responsive, helpful, and professional. Cons As the marketplace grows, some limitations appear in terms of customization and advanced features. For more specific or complex business models, additional flexibility would be beneficial. Review Source RJ Ran J. Founder Consumer Services Used the software for: 6-12 months ### "Save your time and money" July 11, 2020 1.0 Landing pages are so important for any website. Your options to have one with Sharetribe is to pay them a ridiculous fee to host one page, I agree with reviewer \[SENSITIVE CONTENT HIDDEN\], it really is a joke. Their landing page design looks cheap and clunky, customisation is extremely limited, you can’t even change the font from white to black (unless you are using a white background, in which case the font is black automatically) so you are forced to choose dark images otherwise you can’t see the font. The alternative they offer is for you to host and design your own landing page and they will host your platform on another domain. They clearly know little about how SEO works as that option is not viable. When you realise that the platform has so many limitations, they advise you to self-host the platform as the code is open source, that way you can customise it how you want. I only wish I had done this from day one, I would have saved myself a lot of time, money and hassle. Pros Quite easy to set up if you have little technical knowledge. Cons In the past 8 months, I have received misleading advice, I have been told a number of things are possible with Sharetribe Go using custom script, then after speaking with five separate developers, I now realise that this is in fact untrue. On numerous occasions, I have had to chase multiple times for a response, because apparently my emails randomly went into their spam folder. I have also received differing support from two support advisors, it feels as if they are not all on the same page and they are not really aware of the platform’s capabilities and limitations. The most shocking part is that they make many of their own assumptions. One which led them to schedule my subscriptions for cancellation without my consent and then not inform me, despite them saying “we always do the cancellation upon the customer request and never on our own.” When I realised what they had done and called them up on it, their response was “You would have gotten a notification on \[SENSITIVE CONTENT HIDDEN\] to let you know about this scheduled cancellation in case you wanted to change something.” \[SENSITIVE CONTENT HIDDEN\] would have been two days prior to them cancelling my subscription. What Sharetribe deem as acceptable behaviour is shocking, particularly when they do things that they claim they never would. The platform itself has the bare basics for features and lacks the ability to customise, and in my opinion is not worth the expensive hosting fees. Review Source Response from Sharetribe August 6, 2020 Thank you for your candid review and for sharing your poor experience. We apologize that your experience with us did not meet your expectations. We have learned from this situation and will continue to be particularly cautious in how we communicate about the possibilities and limitations of custom script. We hope that you can find a way to continue your project in the way you best see fit, on a platform that provides the best growth environment for your marketplace. We wish you the best of luck. - The Sharetribe team JJ Julio J. Head of Operations Hospitality Used the software for: 1-2 years ### "Good UX and Good Support team" March 31, 2026 5.0 Great, I'm happy both with the usage of the UX and with the support recieved from the support team too. Pros It has an easy to use UX, everyone on the organization has adopted this platform usage and are doing great. Also, the support team is helpful. Cons Sometimes it takes a few hours to get a response when it's closing time, maybe having full day support would be more useful. Review Source VR Verified Reviewer Founder Leisure, Travel & Tourism Used the software for: 6-12 months ### "Promising product " September 8, 2025 4.0 So far so good, though we have ideas on how it can be further developed for all users in with sharing economy needs and features. Pros It is a platform built for the sharing economy, with value for money and appropriate features promising smooth membership management. Cons It is still a young product which needs some tailoring for us to really fully take advantage of the build investment. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) we wanted a more tailored product for the sharing economy marketplace and also for speed of website loading and modern presentation Review Source MW Megan W. CEO Arts and Crafts Used the software for: 6-12 months ### "Sharetribe is a great platform" February 1, 2021 5.0 Sharetribe is a really interesting platform and their customer service is out of this world! I would recommend it especially if you are planning on creating a services or rental marketplace. multi-vendor retail is a little tricky in some areas but they're adding features all the time and are receptive to requests (although requests are always subject to development demand and timelines, of course). Considering the quick set up, amazing customer support and tutorials available, I would highly recommend giving it a try to see if it will work for your unique marketplace. Pros Sharetribe's customer service is amazing: quick (despite timezone differences), friendly and solution focused. The initial set up is guided via a checklist for different areas of your marketplace and is very easy to follow. The look is pretty clean and the filter features are built in and really powerful. There are a lot of tutorials and supporting documents available if you're trying to figure out something new and if you still have trouble, they're always happy to help. There are also a lot of case study examples of Sharetribe marketplaces out there so you can really see what's possible for what you're trying to do. Cons I found that since my marketplace focuses on peer to peer sales (not rental or service based), I ran into some features that weren't available or possible to implement on Sharetribe. There is a lot of customization possible but there were a few things that I felt were important for the specific result I was looking for that made it difficult for me. Despite this, I have had a great experience with Sharetribe and they helped me launch my initial marketplace which has been essential in my business growth. Alternatives considered [Bubble](https://www.capterra.com/p/171359/Bubble/)[Yelo](https://www.capterra.com/p/200134/Yelo/) Reason for choosing sharetribe The ease of initial set up was certainly a huge draw but mostly, the people I interacted with at Sharetribe were easy to communicate with and I felt like they understood my questions and concerns. They were able to respond in a way that made Sharetribe feel like a safe place to begin despite not having any experience with building a marketplace. Review Source SC Steve C. Co- CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "Love Sharetribe " January 29, 2024 5.0 Great experience. Custom support is very responsive. Pros It was a perfect way to de-risk our project. We used Marketplace Studio from their partner list for custom development. Started out using 90% Sharetibe functionally and as we found product market fit and kept building out features, we are now using 10% Sharetibe. Cons We can honestly say that there was not much that we didn't like. We have spent $11,000,000 building out the last custom marketplace, so using Sharetribe was an absolute game changer for us. Alternatives considered [Bubble](https://www.capterra.com/p/171359/Bubble/) Reason for choosing sharetribe Sharetibe completely focuses on marketplaces, which are not easy. Review Source AL Arnaud L. CEO Internet Used the software for: 2+ years ### "Nocode tool for MVP marketplaces" February 11, 2023 4.0 Pros Very easy to use and deploy. Gréât for testing you idea. Cons Limited customizationImpossible to change the UX or even automated emailsOf your users base grows, the pricing can become very high Alternatives considered [Bubble](https://www.capterra.com/p/171359/Bubble/)[Kreezalid](https://www.capterra.com/p/180527/Kreezalid/) Reason for choosing sharetribe I didn’t know bubble when I started my project on Sharetribe. Review Source JB Jeanne B. Founder & Volunteer Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Sharetribe - HELPED DURING COVID-19 - Give them your business!" April 15, 2020 5.0 The thing that really stood out to our team of 20 remote volunteers was the customer service that Antti from sharetribe offered us. During COVID-19 it is a very difficult time for all businesses but the team at Sharetribe were enthusiastic to help and really took the time to understand our product. They even geared up for a national TV spot we were promised but that never happened.... upping their servers and giving us advice on some scaling challenges with our manual approval process. Pros This is incredibly easy software to deploy for any kind of two sided marketplace. Especially useful for a team that includes non technical people. We used the GO & FLEX versions and found them simple, intuitive and that the support was really exceptional for when we were figuring out how to use it initially and for all our out of the box queries. Cons We think the auto response on emails - when a listing is not approved. Would like to customise this, but it's a small thing and you can always find a work around (we did with Sharetribe's assistance). Alternatives considered [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[MARKETPLACER](https://www.capterra.com/p/171409/Marketplacer/) Reason for choosing sharetribe Sharetribe came recommended and we knew they ran software for universities, and so had a good level of security. They were relatively established and we knew they wouldn't shut down and take our project, customers and service with them. Review Source MT Mario T. Managing Director Renewables & Environment Used the software for: Less than 6 months ### "Great product and amazing support" June 11, 2024 5.0 Pros Out of the box it enabled me to create 90% of what I needed. Cons Nothing, I couldn't find an issue with it. Review Source BB Birte B. Founder and president Used the software for: 2+ years ### "Ration quality/price is very good -Easy to use and Sharetribe offers great customer service" January 8, 2018 4.0 Pros It was very easy to set up the platform - we could quickly get started and and test different options. the concept of sending out daily/weekly updates of news on the site is great feature to keep people attention. The Open source platform was probably the strongest reason why we choose the software in the beginning as it gave us confidence. None of us had an IT-background and it allowed us to start very quickly without a major investment and financial risk. Cons We have a closed marketplace - new members enter by invitation. However a high % of emails from Sharetribe are rejected ending in the Spam folder. We always pair an invitation generated from The Sharetribe Platform with a welcome mail send from our own e-mail system. However many invitations fall through and the automated e-mails about news on the site very often ends in the Spamfolder. It is a cumbersome work checking and re-inviting potential new members as well as we are loosing members as they no longer see the daily/weekly mails ! Would like to have more options for personalizing - ei developers within the Sharetribe team that can help us adding more functionalities and still being able to use the software. A service that we are prepared to pay for. Review Source VR Verified Reviewer Senior Quality Control Analyst Used the software for: 1-2 years ### "Good but I suggest a price for low traffic marketplaces. It is hard when business is not profitable" March 15, 2018 5.0 Pros Easy to setup, good customer support. Web responsive is really good .... I like it overall Scripts section is good Cons More visual customization, it is no very flexible. For the price, more features should come frequently... we need to renew, we can not stuck on the same visual experience I suggest help on scripting Review Source RA Rashid A. Head of Product Information Technology and Services Used the software for: 2+ years ### "Deciding to use Sharetribe for my marketplace was the best decision ever." February 16, 2021 5.0 Amazing. Top of the notch. It's the best out there for sure. Pros I am a product person that wanted to design every little feature of the user experience, before doing any coding. With Sharetribe Flex, the possibilities are endless and their support system is just amazing. Cons I had some trouble at first, to hire the right people for the development job. But this is due to my lack of experience with engineering teams. Review Source AW Alexander W. CEO Medical Devices Used the software for: 6-12 months ### "Viel mehr als nur ein Marktplatzbausatz" November 29, 2021 5.0 Pros Mit Sharetribe können Sie ganz einfach einen MVP-Marktplatz erstellen. Das Preis-Leistungs-Verhältnis ist unbeschreiblich gut und mehr als fair, so dass Sie Ihre Ideen risikofrei testen können. Der Support ist immer bereit zu helfen, auch am Wochenende. Ich kann den Service von Sharetribe jedem wärmstens empfehlen. Cons Die Design Möglichkeit auf Sharetribe Go ist einwenig limitiert und hat nur begrenzte Auswahl an Schriftarten. Aber auch dieses „Problem“ ist reine Geschmacksache und lässt sich auf Sharetribe Go mit Hilfe von Java Script lösen. Review Source AT Adam T. Co-Founder Internet Used the software for: Less than 6 months ### "Sharetribe is Amazing! Great tech and amazing customer service!" November 1, 2021 5.0 Sharetribe should be your first and only stop if you are trying to build a peer-to-peer marketplace. Their platform is super easy to use and intuitive. You can have a high-quality website up in a matter of days. We always get compliments from our users on how much they like our website and find it so easy to use. The other thing I love about Sharetribe is the customer service. They always get back to us very quickly and care about helping us. Their answers to our questions are always legitimate solutions, which allows us to spend more time doing important things like growing our business. Thank you, Sharetribe!! Pros We have been able to build out our tech in a low-cost manner yet with fantastic quality. Sharetribe is very easy to use and intuitive. Our customers are always going out of their way to tell us how much they appreciate our technology and it is all due to Sharetribe! Cons Nothing at the moment. We are huge fans of Sharetribe. Review Source RL Rieke L. Strategy & Project Manager Internet Used the software for: 1-2 years ### "Perfect starting point for a new marketplace" June 27, 2019 4.0 Sharetribe was the best way to start out for us, as it allowed us to see our business concept in action, and to define exactly what we did and did not need. Customer service was hands down the best I've experienced. We always got a response within hours of enquiring, always helpful, always knowledgeable, always friendly! Thank you! Pros Sharetribe's best asset: the trading side of the marketplace is sorted! We didn't have to worry about how to connect sellers and buyers, or any of the tough stuff like $$ transactions, commission, or privacy & security around transations etc. Cons We ended up opting for a custom solution instead of Sharetribe (after a good year of defining our strategy and goals with Sharetribe), purely because we needed some specific functionality for our marketplace. Limitations were also in the content manager, and sorting / display abilities within products offered. Review Source ND Nicola D. Co-founder Apparel & Fashion Used the software for: Less than 6 months ### "Easy to use, brilliant documentation" January 25, 2022 5.0 Am delighted with the ease of use, responsiveness and helpfulness of the Sharetribe team. Pros V simple to use for non-technical audience Cons Limited ability to edit look and feel of the site and messaging to users Reason for choosing sharetribe Ease and speed of implementation, functionality, integration with Stripe. Review Source VR Verified Reviewer Head of Sharing/Founder @ Gearsharehub.com Used the software for: 6-12 months ### "Simple to use out of the box software to get you started on your marketplace" January 28, 2018 3.0 Was easy to use and implement, the customer service was quick to respond and the price was the best I could find. Pros easy to use price is right can take user info with you if you leave lots of integrated features from the get go Cons the design is mediocre you have to pay extra to customize the landing page limited features for customizing Review Source KD Kelly D. Founder E-Learning Used the software for: 6-12 months ### "Fantastic DIY Marketplace Tool" February 26, 2021 5.0 Sharetribe has made the set up of our marketplace extremely seamless, and their resources and support team have been exceptional. I highly recommend this software to anyone looking to build a world-class marketplace fast, with room to grow as needed. Pros I liked the ease of set up. We were up and running within hours. Cons Look and feel of the client interface. Wish there was some font selection tools. Review Source VR Verified Reviewer CEO Cosmetics Used the software for: I used a free trial ### "Sharetribe to make marketplace" October 25, 2019 4.0 Pros Sharetribye has a friendly dashboard and easy useful Cons The website personalization is a little poor Review Source CM Cara M. Founder/Managing Director Used the software for: Less than 6 months ### "Easy set up and good initial functionality for start up marketplaces" March 15, 2018 5.0 Pros The ease of set up, very quickly and easy. Customer support was also strong - including follow up down the line when features were added at a later date. Cons Couple of key features missing that limit our suppliers - those selling clothing (to easily put in one listing with clothing size options); the ability for suppliers to put in more than one shipping option (up to three would be great); and ability to create different commission rates for different groups of customers. Review Source VR Verified Reviewer Founder and CEO E-Learning Used the software for: 1-2 years ### "Great product with fantastic support and a great product roadmap" May 25, 2024 5.0 Pros The ShareTribe team has created a fantastic marketplace software that allows entrepreneurs to build and launch quickly. It comes with the vast majority of the all of the feature you need to launch a product, service or rental marketplace and the UI/UX, content management system and customizability are all best-in-class. On top of building a great product, the team at ShareTribe is fantastic! They respond to support tickets quickly and in great detail, and are incredibility helpful. They offer insights for custom marketplaces too even though I have a third-party developer building it. ShareTribe is also continually improving their product and launching new features. There are several features that I have personally requested that I have seen them launch in the last several months. They clearly listen to their customers. Overall ShareTribe has been a great partner and I'd highly recommend to anyone building a marketplace. Cons There are a few minor aspects of the content management system that would make it easier to customize the look and feel of your marketplace without code. For example, it would be great to have a bit more flexibility when designing static pages. There are currently a bunch of templates, but it's fairly rigid if you don't use custom code. However, the ShareTribe team is always improving the product and they are rolling out new features and improvements seemingly bi-weekly that address this. Review Source DS Daniel S. Principal Computer Software Used the software for: I used a free trial ### "Great balance in a multi-vendor marketplace framework" February 22, 2023 5.0 The support at Sharetribe is very responsive and helpful. The documentation is extensive and helpful. They work hard to help you succeed. I have nothing but good feelings about the short, intense project I just finished to develop a prototype. Pros I’m a seasoned software developer but I have very little experience with Web development. As I worked with the sample marketplace template to customize it for my marketplace, I began to admire Sharetribe’s excellent design. The division of labor between front-end server and Sharetribe’s APIs for handling the backend strikes just the right balance for rapid, easy customization combined with long-term flexibility for advanced needs. I put only about 40 hours into getting a prototype up that could serve as my minimum viable product, something that I thought would take over a year. I still have to deploy my site, and I haven’t worked with the integration APIs yet for more customization, so it’s possible I will develop some hiccups, but my experience so far leaves me very optimistic. Cons It’s hard to find fault here. I found a few rough edges in odd corners of the front-end code, but actually a lot fewer than I expected. Reason for choosing sharetribe The software seemed to give the right balance between complexity and rapid development for multi-vendor cases. The company gave clear signs of being alive, viable, responsive, and providing plenty of help and documentation. Review Source VR Verified Reviewer Vertretungsbefugter Gesellschafter Used the software for: 1-2 years ### "Best option for building a successful marketplace" December 18, 2017 5.0 Pros We looked at various marketplace software options before deciding to go with Sharetribe. From the outside some options like Wordpress Plugins look even a lot better than Sharetribe for example regarding functionalities. So we did several test trials. Our experience was not a single competitor of Sharetribe kept the promises made on their landing pages. So our experience from the start with Sharetribe was that they keep their promises and only promise what they are actually capable of delivering with very good quality. And the quality & robustness of the software has been simple outstanding. Besides their customer support is truly amazing and their marketplace academy extremely helpful. Overall I firmly believe choosing Sharetribe was the single best decision in our company history so far. Cons Every marketplace is different, so the requirements can probably vary quite a bit for every marketplace entrepreneur. So chances are high that you will miss a few functionalities. Nevertheless the Sharetribe team is constantly updating their software und the gaps are getting less with every month. In the end though having one functionality or not wasn't the most important thing in building our marketplace. For us building trust has been so far the most important factor and if your users trust you than they are also willing to overlook some of the current missing features. Review Source Similar Products Featured