# Page 2 | sharetribe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is sharetribe the right Marketplace solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162942/Sharetribe/reviews

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sharetribe

4.5 (64)

[View alternatives](https://www.capterra.com/p/162942/Sharetribe/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of sharetribe

## Showing most helpful reviews

Showing 26-50 of 64 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Vertretungsbefugter Gesellschafter  
  
Used the software for: 1-2 years

### "Best option for building a successful marketplace"

December 18, 2017

5.0

Pros

We looked at various marketplace software options before deciding to go with Sharetribe. From the outside some options like Wordpress Plugins look even a lot better than Sharetribe for example regarding functionalities. So we did several test trials. Our experience was not a single competitor of Sharetribe kept the promises made on their landing pages. So our experience from the start with Sharetribe was that they keep their promises and only promise what they are actually capable of delivering with very good quality. And the quality & robustness of the software has been simple outstanding. Besides their customer support is truly amazing and their marketplace academy extremely helpful. Overall I firmly believe choosing Sharetribe was the single best decision in our company history so far.

Cons

Every marketplace is different, so the requirements can probably vary quite a bit for every marketplace entrepreneur. So chances are high that you will miss a few functionalities. Nevertheless the Sharetribe team is constantly updating their software und the gaps are getting less with every month. In the end though having one functionality or not wasn't the most important thing in building our marketplace. For us building trust has been so far the most important factor and if your users trust you than they are also willing to overlook some of the current missing features.

Review Source

KC

Kate C.  
CEO/Founder  
Computer Software  
Used the software for: 2+ years

### "Best decision we made when starting out"

February 17, 2023

5.0

Overwhelmingly positive. They have been far more than a marketplace software provider. They have been a steadfast, reliable, approachable and eternally helpful partner on the difficult road to starting out.

Pros

As a start-up we've relied heavily on contractors to help get us a product that we can go to market with. Using ShareTribe Flex has been a hugely successful move as developer after developer came away impressed with the codebase, documentation, base features and support. Frankly speaking, for a small company starting out, Sharetribe enables us to punch above our weight when building trust through design and tech with those crucial early users and customers.

Cons

Like any out-of-the-box solution there are limitations. ShareTribe are eternally honest about where the boundaries lie from the outset and continuously working on a great pipeline of features to enhance their core product. As someone who worked for software companies before being a Sharetribe customer, I have always been impressed and grateful for the transparency around the product.

Review Source

VR

Verified Reviewer  
Ecommerce Manager  
  
Used the software for: 2+ years

### "Sharetribe platform allowed me to build marketplace in just few hours"

December 18, 2017

5.0

Pros

Simplicity, security and scalability of the platform. payment gateways are easy to configure. creating managing categories is easy. Availability calendar is best suitable for booking marketplace. Feedback system allows users to leave feedback to build trust. Sharetribe is great for someone who wanted to test the minimum viable product marketplace idea and scale it further.

Cons

lack of API's and custom themes. Bulk upload products would be good for large inventory. lack of third party plugins third party plugins

Review Source

Christian H.  
Porteur du projet  
  
Used the software for: 1-2 years

### "Very good starting point for testing a marketplace concept."

December 18, 2017

4.0

Easy setup, gained months using Sharetribe instead of setting up the marketplace from scratch.

Pros

Easy set up. Great customer support. Free 30-day trial. Reasonable pricing. Lots of tutorials to get started. Great articles in the Sharetribe Academy to help you grow your community and business.

Cons

Limited customisation features. Access to <script> tag to write custom javascript code allows some customisation, but it is not ideal because the code has to be constantly tested and regularly updated with evolutions of the core Sharetribe code, and furthermore this option is reserved for developers. Limited marketing features to interact with client database. Limited payment gateways.

Review Source

Jean Pierre M.  
Founder  
Events Services  
Used the software for: Less than 6 months

### "I am delighted with the experience I had with Sharetribe's assistance"

March 13, 2023

5.0

It's really refreshing to see a company like Sharetribe truly care about the success of its customers.

Pros

The entire Sharetribe support team was exceptional.

Cons

After months of searching and trying out all the marketplace platforms available on the internet, I'm so happy to have finally found a serious one that's available for its customers and focused on building a trustworthy relationship with them.

Reason for choosing sharetribe

They guided me step by step and gave me plenty of advice to improve my platform.

Review Source

VR

Verified Reviewer  
Chief Product and Technology Officer  
Sports  
Used the software for: 6-12 months

### "Sharetribe is an excellent marketplace solution for companies - fast and affordable."

December 18, 2017

5.0

Near-instantaneous MVP of my music instrument marketplace concept.

Pros

User experience is key in marketplaces. And Sharetribe's UX demonstrates a clear understanding of the common (and not so common) use cases for the supply and demand sides of marketplaces. Ease of set up and implementation. The customer support is excellent.

Cons

Lack of an integrated CMS. If you are trying to build a marketplace from nothing, it really requires tools to drive organic growth/awareness/adoption of your site. That's not to say that you cannot set up a wordpress or medium blog to support your Sharetribe marketplace. You can. However, configuration has to be done at the less-than-ideal subdomain route (which has some SEO downsides).

Review Source

Mike W.  
Founder  
  
Used the software for: 2+ years

### "Sharetribe Best Marketplace MVP Solution"

November 9, 2017

4.0

Pros

Sharetribe is by far the best platform to build a marketplace MVP with. I've built 10+ marketplaces with the platform and even Studiotime, Airbnb of music studios. It's still on Sharetribe and has been modified as we've scaled to suit the needs of our marketplace

Cons

Lack of API (right now) so customization and modifying can be a bit tricky, but certainly is possible.

Review Source

EJ

Edward J.  
Owner of eMystics  
Entertainment  
Used the software for: 1-2 years

### "This Software Ticks all the Boxes"

December 18, 2017

5.0

It makes things so easy where users can place their own profile and listings. There is also no need to chase up commissions from users since these are taken out automatically after each transaction.

Pros

This software is very user friendly with an excellent review system. I also love the split payment system where buyers pay for goods to a user and I receive my commission instantly. I have always received excellent customer support where most inquiries are responded to within a few hours. Support have always been polite, friendly and very helpful. The look of the site is first class and far more superior than alternative software. I also like the way that new features are added at no extra cost. You can also email all users within the system and also download them to add to an external mailing list.

Cons

The customer service is of such a high standard that any issues I have had where resolved within a short time. There are some features that I would find beneficial such as having a facility for a discount code which I have suggested and hopefully will be implemented in the future.

Review Source

Marie G.  
Management Consultant  
Management Consulting  
Used the software for: 2+ years

### "Easy tu use marketplace system"

March 18, 2018

5.0

Sharetribe really simplifies our activity at ShuFu!

Pros

Sharetribe is very easy to use for anyone, and offers a great and extremely friendly customer support.

Cons

I wish it could also provide an automatic invoicing system, including local VAT. And a personalized application form.

Review Source

Patrick G.  
Startupper  
  
Used the software for: 2+ years

### "Very good"

December 18, 2017

5.0

Pros

Simplicity and price, ShareTribe offers a very attractive way to test a business model in few minutes.

Cons

Personnalisation. I'd like to have more opportunities to personnalize my platform even if i pay for it.

Review Source

VR

Verified Reviewer  
CEO  
Insurance  
Used the software for: Less than 6 months

### "Quick to market deployment - Then stay where you are"

August 4, 2020

4.0

We needed to integrate insurance APIs with our Sharetribe installation but it was not possible unless we spent hefty amounts on FLEX package. There is no functionality in GO version to work with even basic third party plugins. We investigated FLEX version and Community Version and both were really expensive for modifications.

Pros

Great out-of-the-box functionality Most required features built-in Fast launching time for P2P marketplaces Easy Stripe integration Free Community version can handle modifications and APIs

Cons

Expensive FLEX version may not be suitable for startups Unable to integrate third party plugins with GO version Unable to change P2P sharing type and structure Unable to modify Stripe account

Alternatives considered

[Yelo](https://www.capterra.com/p/200134/Yelo/)

Reason for choosing sharetribe

Larger community.

Review Source

Sameh K.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Love Sharetribe"

November 28, 2022

4.0

Pros

Building our marketplace was a very smooth endeavor. The builder is very user-friendly.

Cons

So far the only issues has been the slightly higher than average cost, mostly due to currency exchange rates as I'm a resident of Egypt.

Review Source

VR

Verified Reviewer  
Senior Quality Control Analyst  
  
Used the software for: 1-2 years

### "Good but I suggest a price for low traffic marketplaces. It is hard when business is not profitable"

March 15, 2018

5.0

Pros

Easy to setup, good customer support. Web responsive is really good .... I like it overall Scripts section is good

Cons

More visual customization, it is no very flexible. For the price, more features should come frequently... we need to renew, we can not stuck on the same visual experience I suggest help on scripting

Review Source

Sam L.  
Business Development Manager  
Computer Software  
Used the software for: 6-12 months

### "Really simple to use and brought us fantastic results - outstanding customer service."

March 21, 2018

5.0

Allowed us to go to market quickly and on a very tight budget to test assumptions and generally just get out there. The results we drove last summer allowed us to raise and build our own product - thank you sharetribe.

Pros

How easy it was to use / how quick it was to set up, and this ease of use came with excellent results.

Cons

Sometimes this simplicity meant that areas of customisation were not possible but only very infrequently.

Review Source

QD

Quentin D.  
Founder  
  
Used the software for: 2+ years

### "Powerful and user-friendly platform for peer-to-peer rentals"

March 15, 2018

5.0

Easy to get started with a community project without high upfront investment in a platform

Pros

\- Very intuitive and nice looking (simple, yet all all necessary features to convince your customer) - Powerful payment system(s) integrated (Stripe & PayPal) - Robust: neither admins nor users can make mistakes when using it

Cons

\- Customization possibilities are very limited (including branding, especially of the outgoing emails) - Open source version does not contain the most crucial elements - Pricing is driven by number of users rather than by number of transactions. So you may end up paying a lot even if the business is not taking off

Review Source

RA

Rashid A.  
Head of Product  
Information Technology and Services  
Used the software for: 2+ years

### "Deciding to use Sharetribe for my marketplace was the best decision ever."

February 16, 2021

5.0

Amazing. Top of the notch. It's the best out there for sure.

Pros

I am a product person that wanted to design every little feature of the user experience, before doing any coding. With Sharetribe Flex, the possibilities are endless and their support system is just amazing.

Cons

I had some trouble at first, to hire the right people for the development job. But this is due to my lack of experience with engineering teams.

Review Source

AW

Alexander W.  
CEO  
Medical Devices  
Used the software for: 6-12 months

### "Viel mehr als nur ein Marktplatzbausatz"

November 29, 2021

5.0

Pros

Mit Sharetribe können Sie ganz einfach einen MVP-Marktplatz erstellen. Das Preis-Leistungs-Verhältnis ist unbeschreiblich gut und mehr als fair, so dass Sie Ihre Ideen risikofrei testen können. Der Support ist immer bereit zu helfen, auch am Wochenende. Ich kann den Service von Sharetribe jedem wärmstens empfehlen.

Cons

Die Design Möglichkeit auf Sharetribe Go ist einwenig limitiert und hat nur begrenzte Auswahl an Schriftarten. Aber auch dieses „Problem“ ist reine Geschmacksache und lässt sich auf Sharetribe Go mit Hilfe von Java Script lösen.

Review Source

DL

Daniel L.  
CEO  
Entertainment  
Used the software for: 2+ years

### "Sharetribe is awesome, the people who work there are very supportive as well!"

March 17, 2018

4.0

Pros

Customer Service and pricing are the best two features. It is affordable for most people and they're very quick in responding. I've never had to wait longer than 24 hours to get some answers to questions.

Cons

Not enough functionality!! There are so many crucial features they still need to work on. Checkout, Multi-currency, more customizations!

Review Source

Eduardo M.  
Cofundador  
  
Used the software for: 6-12 months

### "Sharetribe is easy to use and very useful to prove fast that the business idea is feasible "

December 18, 2017

3.0

Pros

The ease of use and the possibility of creating a marketplace without technical skills, focusing on the business side.

Cons

The lack of important features, like scheduling by hour and day and other payment methods other than Paypal and Stripe.

Review Source

AT

Adam T.  
Co-Founder  
Internet  
Used the software for: Less than 6 months

### "Sharetribe is Amazing! Great tech and amazing customer service!"

November 1, 2021

5.0

Sharetribe should be your first and only stop if you are trying to build a peer-to-peer marketplace. Their platform is super easy to use and intuitive. You can have a high-quality website up in a matter of days. We always get compliments from our users on how much they like our website and find it so easy to use. The other thing I love about Sharetribe is the customer service. They always get back to us very quickly and care about helping us. Their answers to our questions are always legitimate solutions, which allows us to spend more time doing important things like growing our business. Thank you, Sharetribe!!

Pros

We have been able to build out our tech in a low-cost manner yet with fantastic quality. Sharetribe is very easy to use and intuitive. Our customers are always going out of their way to tell us how much they appreciate our technology and it is all due to Sharetribe!

Cons

Nothing at the moment. We are huge fans of Sharetribe.

Review Source

MS

Marco S.  
Founder  
Furniture  
Used the software for: Less than 6 months

### "Best customer service and great functionality and design"

December 14, 2021

5.0

Thanks to Sharetribe, I was able to launch my marketplace for a fraction of what it would cost to build one.

Pros

The customer service is just on another level. I've never received such an excellent customer service from any software company. They really care about you and your issue.

Cons

There is not really a downside. The software has a great design and all functions you need to get started with your marketplace (Sharetribe Go).

Alternatives considered

[Kreezalid](https://www.capterra.com/p/180527/Kreezalid/)

Review Source

RL

Rieke L.  
Strategy & Project Manager  
Internet  
Used the software for: 1-2 years

### "Perfect starting point for a new marketplace"

June 27, 2019

4.0

Sharetribe was the best way to start out for us, as it allowed us to see our business concept in action, and to define exactly what we did and did not need. Customer service was hands down the best I've experienced. We always got a response within hours of enquiring, always helpful, always knowledgeable, always friendly! Thank you!

Pros

Sharetribe's best asset: the trading side of the marketplace is sorted! We didn't have to worry about how to connect sellers and buyers, or any of the tough stuff like $$ transactions, commission, or privacy & security around transations etc.

Cons

We ended up opting for a custom solution instead of Sharetribe (after a good year of defining our strategy and goals with Sharetribe), purely because we needed some specific functionality for our marketplace. Limitations were also in the content manager, and sorting / display abilities within products offered.

Review Source

BK

Brian K.  
Founder/CEO  
  
Used the software for: 2+ years

### "An easy to use option for setting up a marketplace"

December 18, 2017

4.0

Pros

Ease of use. Customer support is very quick to respond as well. Sharetribe offers a service that takes most of the technical issues out of launching a peer to peer marketplace.

Cons

As an early user I felt a lot of important features were initially lacking, most of which have been added. I do feel that a landing page that isn't an additional recurring monthly fee should be part of the package however.

Review Source

ND

Nicola D.  
Co-founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Easy to use, brilliant documentation"

January 25, 2022

5.0

Am delighted with the ease of use, responsiveness and helpfulness of the Sharetribe team.

Pros

V simple to use for non-technical audience

Cons

Limited ability to edit look and feel of the site and messaging to users

Reason for choosing sharetribe

Ease and speed of implementation, functionality, integration with Stripe.

Review Source

Tiago V.  
Lead Digital Product Designer  
Design  
Used the software for: 6-12 months

### "Easy and quick solution to start our marketplace platform exclusively to solar electric boats."

March 15, 2018

5.0

Easy to start, User friendly, no develpment skills required, good customer service, flexible, nicely responsive, always improving, etc.

Pros

I like the convenience and user friendliness of managing communications, listings and respective payments within the platform, without worry about development and knowing there's a team always available for support.

Cons

There are certainly some limitations about design customization, but since the platform is open, will be easy to move to our own platform when we scale.

Review Source

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