# Page 2 | sharetribe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is sharetribe the right Marketplace solution for you? Explore 64 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162942/Sharetribe/reviews

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sharetribe

4.5 (64)

[View alternatives](https://www.capterra.com/p/162942/Sharetribe/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of sharetribe

## Showing most helpful reviews

Showing 26-50 of 64 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mark B.  
Founder and CEO  
  
Used the software for: 1-2 years

### "Sharetribe's platform makes it easy to develop and deploy a robust marketplace quickly."

December 20, 2017

5.0

Sharetribe provides a hosted marketplace platform, including PayPal and Stripe payment gateways, that my company eXcesS Capacity leverages to rapidly develop, deploy and market a web property where businesses rent, sell and buy underutilized resources.

Pros

Sharetribe's marketplace platform incorporates essential functionality such as workflow, listing customization, notifications, PayPal and Stripe payment gateways, ratings and reviews, and much more. Sharetribe's customer support is very knowledgeable and responsive to my questions and requests. The Sharetribe Marketplace Academy is informative about how marketplaces should be built, deployed and marketed.

Cons

While there are gaps in functionality, the features provided with a product that has evolved since 2008 are rich. Sharetribe support is interested and responsive to its users enhancement suggestions.

Review Source

KC

Kate C.  
CEO/Founder  
Computer Software  
Used the software for: 2+ years

### "Best decision we made when starting out"

February 17, 2023

5.0

Overwhelmingly positive. They have been far more than a marketplace software provider. They have been a steadfast, reliable, approachable and eternally helpful partner on the difficult road to starting out.

Pros

As a start-up we've relied heavily on contractors to help get us a product that we can go to market with. Using ShareTribe Flex has been a hugely successful move as developer after developer came away impressed with the codebase, documentation, base features and support. Frankly speaking, for a small company starting out, Sharetribe enables us to punch above our weight when building trust through design and tech with those crucial early users and customers.

Cons

Like any out-of-the-box solution there are limitations. ShareTribe are eternally honest about where the boundaries lie from the outset and continuously working on a great pipeline of features to enhance their core product. As someone who worked for software companies before being a Sharetribe customer, I have always been impressed and grateful for the transparency around the product.

Review Source

VR

Verified Reviewer  
Ecommerce Manager  
  
Used the software for: 2+ years

### "Sharetribe platform allowed me to build marketplace in just few hours"

December 18, 2017

5.0

Pros

Simplicity, security and scalability of the platform. payment gateways are easy to configure. creating managing categories is easy. Availability calendar is best suitable for booking marketplace. Feedback system allows users to leave feedback to build trust. Sharetribe is great for someone who wanted to test the minimum viable product marketplace idea and scale it further.

Cons

lack of API's and custom themes. Bulk upload products would be good for large inventory. lack of third party plugins third party plugins

Review Source

Christian H.  
Porteur du projet  
  
Used the software for: 1-2 years

### "Very good starting point for testing a marketplace concept."

December 18, 2017

4.0

Easy setup, gained months using Sharetribe instead of setting up the marketplace from scratch.

Pros

Easy set up. Great customer support. Free 30-day trial. Reasonable pricing. Lots of tutorials to get started. Great articles in the Sharetribe Academy to help you grow your community and business.

Cons

Limited customisation features. Access to <script> tag to write custom javascript code allows some customisation, but it is not ideal because the code has to be constantly tested and regularly updated with evolutions of the core Sharetribe code, and furthermore this option is reserved for developers. Limited marketing features to interact with client database. Limited payment gateways.

Review Source

sH

scott H.  
Director  
Information Services  
Used the software for: Less than 6 months

### "I would never use this software Overpriced "

April 9, 2024

1.0

Terrible they lost my data blaming me at every turn they wanted extra subsection upgrades

Pros

Nothing it is overpriced and is useless

Cons

Charge for anything you need to to even simple customisatiion

Review Source

Response from Sharetribe

April 16, 2024

Hi Scott, thanks for your candid feedback. Our approach to building marketplaces is that there's a set of features available without coding, but if you want a specific unique feature that is not available out of the box, you can add it with custom code or hire a developer to do it. I do understand that it can be frustrating that you need to pay extra to a developer for a feature you feel should be available out of the box. I'm also really about the temporary loss of the content you had added to your content pages. Sharetribe account has multiple "environments" (one for live marketplace, one for testing, and one for development), and you can move data between them, which can cause data from one environment to be overwritten with data from another, and in some cases it's not possible to retrieve the overwritten data. We do have heavy warning popups to prevent this, but we could clearly do more. Luckily our engineers were able to recover your lost data. Juho Makkonen CEO, Sharetribe

Jean Pierre M.  
Founder  
Events Services  
Used the software for: Less than 6 months

### "I am delighted with the experience I had with Sharetribe's assistance"

March 13, 2023

5.0

It's really refreshing to see a company like Sharetribe truly care about the success of its customers.

Pros

The entire Sharetribe support team was exceptional.

Cons

After months of searching and trying out all the marketplace platforms available on the internet, I'm so happy to have finally found a serious one that's available for its customers and focused on building a trustworthy relationship with them.

Reason for choosing sharetribe

They guided me step by step and gave me plenty of advice to improve my platform.

Review Source

VR

Verified Reviewer  
Chief Product and Technology Officer  
Sports  
Used the software for: 6-12 months

### "Sharetribe is an excellent marketplace solution for companies - fast and affordable."

December 18, 2017

5.0

Near-instantaneous MVP of my music instrument marketplace concept.

Pros

User experience is key in marketplaces. And Sharetribe's UX demonstrates a clear understanding of the common (and not so common) use cases for the supply and demand sides of marketplaces. Ease of set up and implementation. The customer support is excellent.

Cons

Lack of an integrated CMS. If you are trying to build a marketplace from nothing, it really requires tools to drive organic growth/awareness/adoption of your site. That's not to say that you cannot set up a wordpress or medium blog to support your Sharetribe marketplace. You can. However, configuration has to be done at the less-than-ideal subdomain route (which has some SEO downsides).

Review Source

Mike W.  
Founder  
  
Used the software for: 2+ years

### "Sharetribe Best Marketplace MVP Solution"

November 9, 2017

4.0

Pros

Sharetribe is by far the best platform to build a marketplace MVP with. I've built 10+ marketplaces with the platform and even Studiotime, Airbnb of music studios. It's still on Sharetribe and has been modified as we've scaled to suit the needs of our marketplace

Cons

Lack of API (right now) so customization and modifying can be a bit tricky, but certainly is possible.

Review Source

EJ

Edward J.  
Owner of eMystics  
Entertainment  
Used the software for: 1-2 years

### "This Software Ticks all the Boxes"

December 18, 2017

5.0

It makes things so easy where users can place their own profile and listings. There is also no need to chase up commissions from users since these are taken out automatically after each transaction.

Pros

This software is very user friendly with an excellent review system. I also love the split payment system where buyers pay for goods to a user and I receive my commission instantly. I have always received excellent customer support where most inquiries are responded to within a few hours. Support have always been polite, friendly and very helpful. The look of the site is first class and far more superior than alternative software. I also like the way that new features are added at no extra cost. You can also email all users within the system and also download them to add to an external mailing list.

Cons

The customer service is of such a high standard that any issues I have had where resolved within a short time. There are some features that I would find beneficial such as having a facility for a discount code which I have suggested and hopefully will be implemented in the future.

Review Source

Marie G.  
Management Consultant  
Management Consulting  
Used the software for: 2+ years

### "Easy tu use marketplace system"

March 18, 2018

5.0

Sharetribe really simplifies our activity at ShuFu!

Pros

Sharetribe is very easy to use for anyone, and offers a great and extremely friendly customer support.

Cons

I wish it could also provide an automatic invoicing system, including local VAT. And a personalized application form.

Review Source

Patrick G.  
Startupper  
  
Used the software for: 2+ years

### "Very good"

December 18, 2017

5.0

Pros

Simplicity and price, ShareTribe offers a very attractive way to test a business model in few minutes.

Cons

Personnalisation. I'd like to have more opportunities to personnalize my platform even if i pay for it.

Review Source

VR

Verified Reviewer  
CEO  
Insurance  
Used the software for: Less than 6 months

### "Quick to market deployment - Then stay where you are"

August 4, 2020

4.0

We needed to integrate insurance APIs with our Sharetribe installation but it was not possible unless we spent hefty amounts on FLEX package. There is no functionality in GO version to work with even basic third party plugins. We investigated FLEX version and Community Version and both were really expensive for modifications.

Pros

Great out-of-the-box functionality Most required features built-in Fast launching time for P2P marketplaces Easy Stripe integration Free Community version can handle modifications and APIs

Cons

Expensive FLEX version may not be suitable for startups Unable to integrate third party plugins with GO version Unable to change P2P sharing type and structure Unable to modify Stripe account

Alternatives considered

[Yelo](https://www.capterra.com/p/200134/Yelo/)

Reason for choosing sharetribe

Larger community.

Review Source

Sameh K.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Love Sharetribe"

November 28, 2022

4.0

Pros

Building our marketplace was a very smooth endeavor. The builder is very user-friendly.

Cons

So far the only issues has been the slightly higher than average cost, mostly due to currency exchange rates as I'm a resident of Egypt.

Review Source

TS

Theo S.  
Co-Founder & CPO  
Internet  
Used the software for: 1-2 years

### "Perfect for testing an idea with new features coming up all the time"

March 15, 2018

4.0

fast and easy test of a marketplace idea

Pros

I started using Sharetribe in late 2016, since then 3 things have made me stick with it: 1) easy sign-up. The no.1 thing I cared about was the signup process for my users, which is really easy and fast. Testing your idea without an easy to use software would be impossible. 2) functionality. Initially, the product was much more limited but the team is rolling out new features constantly. 3) no lock ins. By the time you decide to move to a customized solution, your database comes along

Cons

\- Functionality upgrades are not very fast. If you need something specific you need to pray that other admins will need it in order for Sharetribe to build it - pricing is expensive, semi-annual billing offers a good reduction but pricing could be based on transactions (use of the product), not on user signup.

Review Source

Sam L.  
Business Development Manager  
Computer Software  
Used the software for: 6-12 months

### "Really simple to use and brought us fantastic results - outstanding customer service."

March 21, 2018

5.0

Allowed us to go to market quickly and on a very tight budget to test assumptions and generally just get out there. The results we drove last summer allowed us to raise and build our own product - thank you sharetribe.

Pros

How easy it was to use / how quick it was to set up, and this ease of use came with excellent results.

Cons

Sometimes this simplicity meant that areas of customisation were not possible but only very infrequently.

Review Source

QD

Quentin D.  
Founder  
  
Used the software for: 2+ years

### "Powerful and user-friendly platform for peer-to-peer rentals"

March 15, 2018

5.0

Easy to get started with a community project without high upfront investment in a platform

Pros

\- Very intuitive and nice looking (simple, yet all all necessary features to convince your customer) - Powerful payment system(s) integrated (Stripe & PayPal) - Robust: neither admins nor users can make mistakes when using it

Cons

\- Customization possibilities are very limited (including branding, especially of the outgoing emails) - Open source version does not contain the most crucial elements - Pricing is driven by number of users rather than by number of transactions. So you may end up paying a lot even if the business is not taking off

Review Source

VR

Verified Reviewer  
Project Manager  
  
Used the software for: 6-12 months

### "Great Marketplace Software for starting and testing a business"

March 15, 2018

4.0

Pros

variety of Features can be used for several different Marketplaces and products great, super fast, Support great value for a limited amount of money

Cons

somewhat inflexible (payment methods, Change Content of autmatic e-mails, etc.) design could be better and more modern

Review Source

DL

Daniel L.  
CEO  
Entertainment  
Used the software for: 2+ years

### "Sharetribe is awesome, the people who work there are very supportive as well!"

March 17, 2018

4.0

Pros

Customer Service and pricing are the best two features. It is affordable for most people and they're very quick in responding. I've never had to wait longer than 24 hours to get some answers to questions.

Cons

Not enough functionality!! There are so many crucial features they still need to work on. Checkout, Multi-currency, more customizations!

Review Source

Eduardo M.  
Cofundador  
  
Used the software for: 6-12 months

### "Sharetribe is easy to use and very useful to prove fast that the business idea is feasible "

December 18, 2017

3.0

Pros

The ease of use and the possibility of creating a marketplace without technical skills, focusing on the business side.

Cons

The lack of important features, like scheduling by hour and day and other payment methods other than Paypal and Stripe.

Review Source

Anthony M.  
Owner  
Retail  
Used the software for: I used a free trial

### "A great product with an even better customer service team."

April 3, 2020

5.0

Pros

While the software itself is an incredible turn-key solution, the real standout was the customer service team. While browsing the site, I found myself on the Sharetribe Careers page and read a quote about how the customer service team is constantly being praised and I couldn't agree more. Honestly, they have been amazing every step of the way. Thank you to the whole team for helping me out, working with me, and allowing me to take a chance with my business.

Cons

The lack of shipping cart for individual vendors proved problematic when dealing with the sale of particular goods.

Review Source

MS

Marco S.  
Founder  
Furniture  
Used the software for: Less than 6 months

### "Best customer service and great functionality and design"

December 14, 2021

5.0

Thanks to Sharetribe, I was able to launch my marketplace for a fraction of what it would cost to build one.

Pros

The customer service is just on another level. I've never received such an excellent customer service from any software company. They really care about you and your issue.

Cons

There is not really a downside. The software has a great design and all functions you need to get started with your marketplace (Sharetribe Go).

Alternatives considered

[Kreezalid](https://www.capterra.com/p/180527/Kreezalid/)

Review Source

VR

Verified Reviewer  
Co-founder  
Information Services  
Used the software for: I used a free trial

### "Used it to build a directory platform"

July 23, 2021

5.0

Was able to launch a viable product in less than 4 hours of work with no coding experience!

Pros

Very easy to get set up, I'm familiar with development but not an engineer. Had most of the functionality I would want

Cons

Desktop formatting could definitely look better, would be nice if there were more UI options. It's not custom code so there will always be limitations but it would be really helpful to be able to have more tabs on the site.

Review Source

BK

Brian K.  
Founder/CEO  
  
Used the software for: 2+ years

### "An easy to use option for setting up a marketplace"

December 18, 2017

4.0

Pros

Ease of use. Customer support is very quick to respond as well. Sharetribe offers a service that takes most of the technical issues out of launching a peer to peer marketplace.

Cons

As an early user I felt a lot of important features were initially lacking, most of which have been added. I do feel that a landing page that isn't an additional recurring monthly fee should be part of the package however.

Review Source

Tiago V.  
Lead Digital Product Designer  
Design  
Used the software for: 6-12 months

### "Easy and quick solution to start our marketplace platform exclusively to solar electric boats."

March 15, 2018

5.0

Easy to start, User friendly, no develpment skills required, good customer service, flexible, nicely responsive, always improving, etc.

Pros

I like the convenience and user friendliness of managing communications, listings and respective payments within the platform, without worry about development and knowing there's a team always available for support.

Cons

There are certainly some limitations about design customization, but since the platform is open, will be easy to move to our own platform when we scale.

Review Source

Ammi Z.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "A great Choice for Online Marketplaces"

October 20, 2019

4.0

The services of Sharetribe are really bespoke and robust to manage eCommerce concerns and that for me is a major selling point and advantage i have got from it.

Pros

I researched about other platforms that would help with building an online marketplace, and most were conventional store applications with plugins for marketplace functionality, which i didn't like very much. Sharetribe provided me the exact service i was looking for, a dedicated platform for marketplace development, setup and integration without the unnecessary hassle of multiple plugins and add-ons to have a functional marketplace with conventional store development apps.

Cons

My major concern with Sharetribe was the pricing, a store is something many people use experimentally, and thus, is not cost effective for most users just starting out to test the waters of e-commerce. It was a major turn off for me initially.

Review Source

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