--- title: "Comet Backup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Comet Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/162943/Comet-Backup/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Comet Backup Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Comet Backup ## What is Comet Backup? Start running backups and restores in less than 15 minutes! Comet is a fast, secure all-in-one backup platform for businesses and IT providers. You control your backup environment and storage destination (local, AWS, Google Cloud Storage, Azure, Backblaze, Wasabi, or other S3 storage providers). Our backup software supports businesses across 120 countries in 15 languages. No contracts. Support, updates, replication, and re-branding are all free. Test drive Comet with a 30-day FREE trial! ## What is Comet Backup used for? [Backup](https://www.capterra.com/backup-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Server Backup](https://www.capterra.com/server-backup-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 74 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $19 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Data Management / 2026 - Managed Service Providers (MSP) / 2026 - Data Loss Prevention / 2025 Our "Best of" badge program showcases products with the highest ratings... - Backup / 2026 - Business Continuity / 2026 - Data Loss Prevention / 2026 - Data Management / 2026 - Managed Service Providers (MSP) / 2026 Do you work for Comet Backup?[Manage this product listing](https://www.g2.com/products/comet-backup/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Comet Backup 4.7 (74) VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price $19 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (74) Ease Of Use 4.7 (374) Value For Money 4.7 (73) Value For Money 4.4 (357) Customer Service 4.5 (67) Customer Service 4.5 (358) ## Comet Backup alternatives [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (204)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (300)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (75)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162943/Comet-Backup/alternatives/) ## FAQs about Comet Backup Overview ### What problems does Comet Backup solve? Comet Backup solves data-loss and disaster-recovery risks by automating file, database, and full system-image backups across Windows, macOS, and Linux. It gives MSPs, IT administrators, and managed-service providers centralized visibility into backup status, flexible cloud or self-hosted storage, and restoration workflows for failed hardware, deleted files, and client systems. Answer based on 53 reviews Overview ### Which roles and teams benefit most from Comet Backup? Comet Backup is most used by business owners, IT leaders, and managed service teams that need to protect client and company data across endpoints and servers. System administrators, engineers, and support staff use it to schedule backups, monitor jobs, manage storage destinations, and restore data after outages or accidental deletion. Answer based on 74 reviews Overview ### What company size and industries is Comet Backup built for? Comet Backup is for IT providers, MSPs, IT service providers, VARs, system integrators, backup providers, and in-house IT teams, with small businesses representing 95% of reviewers. Its leading industries are Information Technology and Services (53%), Computer & Network Security (9%), and Computer Networking (7%), while enterprises account for 5%. Answer based on 74 reviews Features and Usability ### What are the key features of Comet Backup? Comet Backup includes core backup and recovery tools with automated backup scheduling, cloud backup, and disaster recovery for restoring data and virtual machines. Encryption protects backup data, while compression and deduplication reduce storage use. Backup logs, reporting, dashboards, and email alerts help users track backup status and outcomes. Answer based on 24 reviews Pricing ### How much does it cost and what fees or limitations are included? Comet Backup starts at $19/month for Starter, with endpoint rates from three USD monthly. Growth and Professional start at 49 USD/month, and Advanced at 99 USD/month; a free trial is available. Reviewers generally call pricing fair and usage-based, though add-ons such as Microsoft Exchange cost extra, while Comet-hosted service may cost more than self-hosting. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Comet Backup integrate with? Comet Backup integrates with over 20 integrations, including reviewer-confirmed Backblaze and Backblaze B2 Cloud Storage. Its catalog also includes cloud and infrastructure platforms such as Amazon S3, Google Cloud, Microsoft Azure, Microsoft 365, DigitalOcean, IBM Cloud, Alibaba Cloud, MongoDB, MySQL, and Microsoft SQL Server. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Comet Backup offer? Comet Backup provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, documentation gives written reference material, and videos offer visual walkthroughs for teams that need self-paced learning resources. Answer based on 1 reviews Getting Started and Support ### What customer support options does Comet Backup offer, and how do users rate the experience? Comet Backup offers email/help desk, FAQ/forum, knowledge base, and phone support. Users often describe support as responsive, knowledgeable, friendly, and helpful, with same-day answers to questions. Some report confusion during initial setup, clunky support access caused by location and time differences, and weak documentation or support for bare-metal recovery. Answer based on 22 reviews Client documentation ### How good is Comet Backup documentation for clients? Comet Backup provides documentation that helps managed service providers and client administrators configure policies, deployments, and common backup tasks. Many users find it useful alongside the straightforward interface, though some report that restore and bare-metal recovery guidance lacks clarity and may require additional support or technical experience. Answer based on 17 reviews ## Features AI summary Based on 2,612 Backup reviews Capterra data shows that buyers of backup software rank the following features as their top priorities: - **Backup and Recovery** (**74%** of reviewers rated this feature as critical) - **Secure Data Storage** (**65%**) - **Disaster Recovery** (**65%**) Comet Backup supports all three of the features reviewers rate highest: **Backup and Recovery**, **Secure Data Storage**, and **Disaster Recovery**. Together, these capabilities help businesses protect critical data, keep stored information safe, and restore systems quickly after outages or data loss, allowing teams to maintain continuity and reduce operational risk. Backup and Recovery 4.6 (40) 77.50% of 40 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Secure Data Storage 4.7 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Cloud Backup 4.7 (30) 73.33% of 30 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Backup Scheduling 4.5 (31) 70.97% of 31 reviewers that rated this feature as important or highly important Schedule automatic backups by selecting the frequency of data backup jobs Encryption 4.8 (27) 70.37% of 27 reviewers that rated this feature as important or highly important Convert data into a code for security Backup Log 4.2 (25) 52.00% of 25 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Comet Backup 79 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Backup Scheduling: Schedule automatic backups by selecting the frequency of data backup jobs - Bare-Metal Restore: Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compression: Reduction in the number of bits needed to represent data - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Replication: Process of copying and storing data in more than one site or node - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Deduplication: Data compression technique for eliminating duplicate copies of repeating data - Differential Backup: Cumulative backup of all changes made since the last full backup - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Encryption: Convert data into a code for security - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Filtering: Find & retrieve relevant data or documents - Full Text Search: Search for specific words or phrases within a document or database - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-OS: Support multiple operating system - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Storage Management: Store items for a designated period of time - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Virtual Machine Encryption: Encrypts all information within a virtual machine including data, files, OS and software programs. - VM Backup: Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss - Web Access/Restoration: Web Access/Restoration - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.5 (74) 4.5 Based on 74 reviews ## Pricing Value for money 4.7 (73) Free Trial [View pricing plan details](https://www.capterra.com/p/162943/Comet-Backup/pricing/) Starter $19.00 Other,Per Month It includes: - 1 Self-Hosted Management Console License included - Starting at $3 / endpoint / month - Backup to cloud or on-prem storage Growth $49.00 Other,Per Month It includes: - Starting at $2 / endpoint / month - 2 Self-Hosted Management Console Licenses included (Primary + Replica) - Backup to cloud or on-prem storage Professional $49.00 Other,Per Month It includes: - 1 Comet-Hosted Cloud Management Console License included - Starting at $2 / endpoint / month - Backup to cloud storage Advanced $99.00 Other,Per Month It includes: - Backup to cloud or on-prem storage - 5 Management Console Licenses included (Comet-Hosted and/or Self-Hosted) - Starting at $2 / endpoint / month Value for money 4.7 (73) 4.7 Based on 73 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ Amazon Simple Storage Service (S3)](https://www.capterra.com/p/174285/Amazon-S3/)[ MongoDB](https://www.capterra.com/p/127374/MongoDB/)[ PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (67) 4.5 Based on 67 reviews ## User reviews Overall rating 4.7 Based on 74 reviews Filter by rating Counts reflect reviews available in this feed. 5(57) 4(14) 3(3) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Senior Designer Used the software for: I used a free trial ### "Restoring Files" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 24, 2025 Really good, used the product for not very long but when I needed it it worked really well, and did what it was supposed to do. Pros Really fast and easy to restore comments and emails that I thought I had lost. Also helped to restore files quickly as well from my emails. Cons The initial set up was a bit confusing but with a bit of help it was straight forward after that, and there is good support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sergi M. CTO Used the software for: 3-5 years ### "Comet backup for a Cloud provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2021 We were looking for a backup application that should be able to store efficiently the backup jobs to a cloud storage without using local temporal space. After a few evaluations we came to Comet, has a good pricing model, it's easy to start with and we are a happy user for more than 2 years. We are running hundred of backup jobs each day, and a few restores each quarter (we are lucky), and we never had any issue caused by Comet Backup. Pros I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information. Also, every time we opened a case with Comet, response time and quality was top notch. Cons It doesn't integrate (yet) with change tracking with the hypervisor so all the virtual disk has to be read each time, and that it'd be nice to integrate with S3 protocol Object locks to hedge against potential ramsonware attacks. I know that they are on it on both things but still not available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chris E. VP of Technology Used the software for: Less than 1 year ### "Our MSP trusts Comet Backup for all of our customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2025 We are very pleased with Comet Backup as an MSP. We are using it to serve hundreds of customers and device and I can sleep well at night knowing it's taking care of backing up our critical data for all of our customers. Pros The software works very well! We do mostly disk image backups and they have been flawless, fast and storage efficient. I love that Comet Backup has a self-hosted option which we are using. The support has been top notch and very responsive and helpful when we need them to answer questions. Their documentation is also top notch. Cons I don't really have any cons but I do have some feature requests such as more integrations, like Discord integration and Twilio SMS integration. Comet Backup does support custom webhooks and we've been able to achieve what we need with that but then I have to support our custom webhook integrations. I would rather Comet have native integration for Discord and Twilio for alerting and reporting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Review Cloud Web" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 February 28, 2024 Overall it's between OK and good. Hopefully there will be big updates to smooth out the ease-of-use. Pros The pricing, the featureset and the scheduling of tasks. Cons The Server back-end, sometimes there are weird errors backing up restored VM's, sometimes slow performance, no instant disaster recovery from the data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Terry R. Owner Used the software for: 3-5 years ### "Great Backup Software for MSP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2025 Overall the software is better than others that I have tried and I think it's a good value for the money. Pros I like the ease of use as well as the ability to see what is going on quickly with my end points. Since it works with my MSP software I can get reports and such through there. Cons There isn't much that I don't like, but selecting what needs to be backed up and retention can be a little confusing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dave J. Consultant Used the software for: Less than 1 year ### "COmet backup for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2025 I liked using it and when they changed the pricing model, I attempted to move away from them. I did not have any luck with three other vendors so I came back. They are priced fairly now and have a good product. Pros Ease of setup and use. I also like the ability to see all backup status on one page. Cons I didn't care for the new pricing model, but I was not alone. Comet changed it, so everything is good now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Matt I. Owner Used the software for: 3-5 years ### "Great backup Program" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 17, 2025 I have been using it a long time. I moved to another vendor for about a year but came right back. It's the best value for the money. Pros I like the ability to host my own server. Cons I cannot restore an image to a smaller drive. I wish the API was easier to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "perfect backup solution for me as an MSP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2025 Easy to setup. Great startup offer from Comet guys. Been working with it for about a month. Setup of backups jobs and cloud storage is very easy. Great solution for (small) MSP! Pros Complete solutions, perfect for backup of my and my customers data. Pay per use, so no high startup costs. Choice to self host(cheaper) of managed hosting(quite a lot more expensive) Cons Setting up a comet server can be expensive if you just start or dont have a big customer base for it. Need to do self-hosted to make it affordable, but starting the Docker container is perfect and easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Diretor Used the software for: Less than 1 year ### "Partner Iticom Tecnologia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 17, 2025 Pros What I liked most about Comet Backup is its flexibility and security. The customizable storage options and fast recovery process make it a reliable solution for data protection. Cons What I liked least about Comet Backup is its complex initial setup. It requires some technical knowledge to configure properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer SVO Used the software for: Less than 1 year ### "A must have " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2025 Once up and running it is great tool to protect your company. It encourages everyone to maintain company back up protocols. Pros It is a very easy program to get up and running and ensure that we are protected from file loss. A must have Cons I have not found anything that I could characterize as negative experience while using the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162943/Comet-Backup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Cove Data Protection vs Comet Backup](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery)