# Comet Backup Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Comet Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/162943/Comet-Backup

---

# 

 Comet Backup Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Comet Backup

## What is Comet Backup?

Start running backups and restores in less than 15 minutes! Comet is a fast, secure all-in-one backup platform for businesses and IT providers. You control your backup environment and storage destination (local, AWS, Google Cloud Storage, Azure, Backblaze, Wasabi, or other S3 storage providers). Our backup software supports businesses across 120 countries in 15 languages. No contracts. Support, updates, replication, and re-branding are all free. Test drive Comet with a 30-day FREE trial!

## What is Comet Backup used for?

[Backup](https://www.capterra.com/backup-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Server Backup](https://www.capterra.com/server-backup-software/)

Top alternative

Featured

Overall rating

Based on 74 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$19

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Comet Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cometbackup.com/default&name=Comet Backup)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Comet Backup

4.7 (74)

VS.

[4.7 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

$19

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (74)

Ease Of Use

4.7 (284)

Value For Money

4.7 (73)

Value For Money

4.6 (269)

Customer Service

4.5 (67)

Customer Service

4.7 (274)

## Comet Backup alternatives

[4.6 (148)](https://www.capterra.com/p/207618/Syncro/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,390)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting price

$480.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (72)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/162943/Comet-Backup/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Backup and Recovery

4.6 (40)

77.50% of 40 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Backup Scheduling

4.5 (31)

70.97% of 31 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Cloud Backup

4.7 (30)

73.33% of 30 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Encryption

4.8 (27)

70.37% of 27 reviewers that rated this feature as important or highly important

Convert data into a code for security

Backup Log

4.2 (25)

52.00% of 25 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Disaster Recovery

4.6 (22)

86.36% of 22 reviewers that rated this feature as important or highly important

Plan and implement business continuity measures in case of unforeseen events

Comet Backup 79 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery

Process of backing up of files and applications to cloud-based remote servers for protection of data

Reduction in the number of bits needed to represent data

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Backup of computer data automatically saving a copy of every change made to that data

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Move from one database to another, or upgrade the version of database software being used

Ability to restore deleted, hidden, or lost data from an email server/system

Process of copying and storing data in more than one site or node

Manage/customize policies to organize data and determine where data should be stored or archived and for how long.

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Data compression technique for eliminating duplicate copies of repeating data

Cumulative backup of all changes made since the last full backup

Plan and implement business continuity measures in case of unforeseen events

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Compare new data with existing records to detect duplicate entries

Receive and/or send email notifications for urgent updates, requests, or other information

Convert data into a code for security

A chronological record of actions or occurrences within a network, software, or process

Create, save, and store files

Move files across different systems or networks

Find & retrieve relevant data or documents

Search for specific words or phrases within a document or database

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

Compliant with HIPAA, which sets standards for sensitive patient data protection

Copy only the new data that has been changed or created since the previous backup

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple operating system

Allows users to manage data from a number of sources

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Create, manage, and track policies and procedures within an organization

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Access work applications remotely, for when working away from the office and/or traveling

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Store items for a designated period of time

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Encrypts all information within a virtual machine including data, files, OS and software programs.

Copying of data on a virtual machine (VM) in a VMware environment to prevent data loss

Web Access/Restoration

Control system access and/or deliverability for applications and email addresses

Get Advice

We can help you find the software with the features you need.

Features

4.5 (74)

4.5

Based on 74 reviews

## Pricing

Value for money

4.7 (73)

Free Trial

[View pricing plan details](https://www.capterra.com/p/162943/Comet-Backup/pricing/)

Starter

$19.00

Other,Per Month

It includes:

-   1 Self-Hosted Management Console License included
-   Starting at $3 / endpoint / month
-   Backup to cloud or on-prem storage

Growth

$49.00

Other,Per Month

It includes:

-   2 Self-Hosted Management Console Licenses included (Primary + Replica)
-   Starting at $2 / endpoint / month
-   Backup to cloud or on-prem storage

Professional

$49.00

Other,Per Month

It includes:

-   1 Comet-Hosted Cloud Management Console License included
-   Starting at $2 / endpoint / month
-   Backup to cloud storage

Advanced

$99.00

Other,Per Month

It includes:

-   5 Management Console Licenses included (Comet-Hosted and/or Self-Hosted)
-   Starting at $2 / endpoint / month
-   Backup to cloud or on-prem storage

Value for money

4.7 (73)

4.7

Based on 73 reviews

## Integrations

[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[

MySQL](https://www.capterra.com/p/11482/MySQL/)[

Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[

MongoDB](https://www.capterra.com/p/127374/MongoDB/)[

PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (67)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (67)

4.5

Based on 67 reviews

## User reviews

Overall rating

4.7

Based on 74 reviews

Filter by rating

5(57)

4(14)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OR

Oliver R.

Senior Designer

Design

### "Restoring Files"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 22, 2025

Really good, used the product for not very long but when I needed it it worked really well, and did what it was supposed to do.

Pros

Really fast and easy to restore comments and emails that I thought I had lost. Also helped to restore files quickly as well from my emails.

Cons

The initial set up was a bit confusing but with a bit of help it was straight forward after that, and there is good support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

SVO

Real Estate

### "A must have "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2025

Once up and running it is great tool to protect your company. It encourages everyone to maintain company back up protocols.

Pros

It is a very easy program to get up and running and ensure that we are protected from file loss. A must have

Cons

I have not found anything that I could characterize as negative experience while using the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Ashwani P.

Senior Team Leader- IT

Information Technology and Services

### "Secure Backup Solution for enhancement."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

February 15, 2025

Comet Backup is solid and reliable as well. Although the interface may be improved, it is simple to set up. The backup and automation features are excellent if you get used of it.

Pros

Comet Backup's ease of use and multi-system compatibility impressed me. It is dependable and safe due to its robust encryption and options for both local and online backup. I love how hands-off it is thanks to automation.

Cons

Beginners can find the setup quite challenging, and the interface might be more user-friendly. A little learning is also required for some advanced features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Shivali T.

Marketing Analyst

Marketing and Advertising

### "Very good backup solution - Comet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2025

Windows Image Backup is a great option for users who need a complete, no-compromise recovery solution.

Pros

Provides a full system snapshot for easy restoration Useful for disaster recovery and hardware replacements No need for third-party backup software Ensures minimal downtime in case of system failure

Cons

Backup and restore processes can be slow Takes up a significant amount of storage space Lacks flexibility—no option for selective file backups Not the most user-friendly for beginners

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Daniel S.

Solution Architect

Information Technology and Services

### "Gets the job done"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 14, 2025

Very well. There is nothing with the backups I see as a problem. Gets the job done.

Pros

Good support, good options. It can backup everything I need with ease.

Cons

How to calculate the billing per month per tenant could be easier.

Switched from

[Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

To not having to deal with our own hardware.

Alternatives considered

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

Reasons for choosing Comet Backup

Features and the easily understood pricing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MI

Matt I.

Owner

Management Consulting

### "Great backup Program"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 14, 2025

I have been using it a long time. I moved to another vendor for about a year but came right back. It's the best value for the money.

Pros

I like the ability to host my own server.

Cons

I cannot restore an image to a smaller drive. I wish the API was easier to use.

Switched from

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Acronis will fail and you have no idea why. Support is useless.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Aaron P.

Owner

Computer & Network Security

### "Good backup option for MSPs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 13, 2025

I've found Comet reliable and nice to work with. I intend to keep using it and recommending it to my MSP clients

Pros

\-Easy to deploy and manage -Good for MSPs: supports multiple tenants and the client software allows for rebranding with your own name/logo

Cons

\-Some settings are ambiguous, however support is responsive and I haven't found it to be much of an issue

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CE

Chris E.

VP of Technology

Information Technology and Services

### "Our MSP trusts Comet Backup for all of our customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2025

We are very pleased with Comet Backup as an MSP. We are using it to serve hundreds of customers and device and I can sleep well at night knowing it's taking care of backing up our critical data for all of our customers.

Pros

The software works very well! We do mostly disk image backups and they have been flawless, fast and storage efficient. I love that Comet Backup has a self-hosted option which we are using. The support has been top notch and very responsive and helpful when we need them to answer questions. Their documentation is also top notch.

Cons

I don't really have any cons but I do have some feature requests such as more integrations, like Discord integration and Twilio SMS integration. Comet Backup does support custom webhooks and we've been able to achieve what we need with that but then I have to support our custom webhook integrations. I would rather Comet have native integration for Discord and Twilio for alerting and reporting.

Switched from

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)

[Datto EDR](https://www.capterra.com/p/10013021/Datto-EDR/)

[x360Recover](https://www.capterra.com/p/187221/Replibit/)

Axcient was very error prone and higher cost. Datto was more like a less configurable black box compared to Comet with less options.

Alternatives considered

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

Reasons for choosing Comet Backup

Comet has the enterprise features we need without being super expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Ricardo L.

Diretor

Computer Networking

### "Partner Iticom Tecnologia"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 12, 2025

Pros

What I liked most about Comet Backup is its flexibility and security. The customizable storage options and fast recovery process make it a reliable solution for data protection.

Cons

What I liked least about Comet Backup is its complex initial setup. It requires some technical knowledge to configure properly.

Switched from

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Acronis Backup is much more expensive than Comet Backup, making it less cost-effective for many users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

Nayan S.

TECH SUCCESS

Computer Software

### "Excellent Backup Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2025

Pros

The Windows Image Backup feature allows users to create a full system backup, ensuring that all files, settings, and applications are securely stored. This is particularly useful for disaster recovery, as it enables quick restoration in case of system failure, hardware issues, or accidental data loss. The process is straightforward, though it may take some time depending on the size of the system. Overall, it’s a reliable and essential tool for maintaining system integrity and preventing data loss.

Cons

Can be time-consuming, especially for large backups Requires significant storage space No flexibility to back up individual files or folders separately Restoration can be slow and may require booting from recovery media

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162943/Comet-Backup/reviews/)

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Popular comparisons

[Cove Data Protection vs Comet Backup](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery) 

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