# Comet Backup Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Comet Backup the right Backup solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162943/Comet-Backup/reviews --- Comet Backup 4.7 (74) [View alternatives](https://www.capterra.com/p/162943/Comet-Backup/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Comet Backup Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews NS Nayan S TECH SUCCESSComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “This is particularly useful for disaster recovery, as it enables quick restoration in case of system failure, hardware issues, or accidental data loss.“ February 12, 2025 ds david s managing directorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The only bad thing I can think of is that restores take quite a while and it doesnt seem to save on transfers when some or part of the files being restored already exist locally. But that is me being very picky and overall I love comet backup.“ February 12, 2025 OR Oliver R Senior DesignerDesign, 2 - 10 employeesUsed the software for: I used a free trial. “Also helped to restore files quickly as well from my emails.“ December 22, 2025 Mark R SVOReal Estate, 11 - 50 employeesUsed the software for: Less than 6 months. “I have not found anything that I could characterize as negative experience while using the software.“ November 3, 2025 AP Ashwani P Senior Team Leader- ITInformation Technology and Services, 11 - 50 employeesUsed the software for: I used a free trial. “It is dependable and safe due to its robust encryption and options for both local and online backup.“ February 15, 2025 MI Matt I OwnerManagement Consulting, 2 - 10 employeesUsed the software for: More than 2 years. “I cannot restore an image to a smaller drive.“ February 14, 2025 ds david s managing directorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “I have used comet backup for several years and it ticks all of the boxes - it is easy to use, supports all different client scenarios and can back up data, sql databases and so on.“ February 12, 2025 NS Nayan S TECH SUCCESSComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Restoration can be slow and may require booting from recovery media“ February 12, 2025 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sergi M. CTO Information Technology and Services Used the software for: 2+ years ### "Comet backup for a Cloud provider" August 17, 2021 5.0 We were looking for a backup application that should be able to store efficiently the backup jobs to a cloud storage without using local temporal space. After a few evaluations we came to Comet, has a good pricing model, it's easy to start with and we are a happy user for more than 2 years. We are running hundred of backup jobs each day, and a few restores each quarter (we are lucky), and we never had any issue caused by Comet Backup. Pros I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information. Also, every time we opened a case with Comet, response time and quality was top notch. Cons It doesn't integrate (yet) with change tracking with the hypervisor so all the virtual disk has to be read each time, and that it'd be nice to integrate with S3 protocol Object locks to hedge against potential ramsonware attacks. I know that they are on it on both things but still not available. Review Source CE Chris E. VP of Technology Information Technology and Services Used the software for: Less than 6 months ### "Our MSP trusts Comet Backup for all of our customers" February 12, 2025 5.0 We are very pleased with Comet Backup as an MSP. We are using it to serve hundreds of customers and device and I can sleep well at night knowing it's taking care of backing up our critical data for all of our customers. Pros The software works very well! We do mostly disk image backups and they have been flawless, fast and storage efficient. I love that Comet Backup has a self-hosted option which we are using. The support has been top notch and very responsive and helpful when we need them to answer questions. Their documentation is also top notch. Cons I don't really have any cons but I do have some feature requests such as more integrations, like Discord integration and Twilio SMS integration. Comet Backup does support custom webhooks and we've been able to achieve what we need with that but then I have to support our custom webhook integrations. I would rather Comet have native integration for Discord and Twilio for alerting and reporting. Alternatives considered [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) Reason for choosing Comet Backup Comet has the enterprise features we need without being super expensive. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)[Datto EDR](https://www.capterra.com/p/10013021/Datto-EDR/)[x360Recover](https://www.capterra.com/p/187221/Replibit/) Axcient was very error prone and higher cost. Datto was more like a less configurable black box compared to Comet with less options. Review Source FT Francois T. Owner Information Technology and Services Used the software for: 2+ years ### "Review Cloud Web" February 27, 2024 3.0 Overall it's between OK and good. Hopefully there will be big updates to smooth out the ease-of-use. Pros The pricing, the featureset and the scheduling of tasks. Cons The Server back-end, sometimes there are weird errors backing up restored VM's, sometimes slow performance, no instant disaster recovery from the data. Review Source TR Terrence R. Owner Information Technology and Services Used the software for: 2+ years ### "Great Backup Software for MSP" February 12, 2025 5.0 Overall the software is better than others that I have tried and I think it's a good value for the money. Pros I like the ease of use as well as the ability to see what is going on quickly with my end points. Since it works with my MSP software I can get reports and such through there. Cons There isn't much that I don't like, but selecting what needs to be backed up and retention can be a little confusing. Alternatives considered [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) Reason for choosing Comet Backup The price was a big factor of my decision. Switched from [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) Price and the fact that it worked with my MSP software without addons. Review Source DJ Dave J. Consultant Information Technology and Services Used the software for: 6-12 months ### "COmet backup for small business" February 12, 2025 5.0 I liked using it and when they changed the pricing model, I attempted to move away from them. I did not have any luck with three other vendors so I came back. They are priced fairly now and have a good product. Pros Ease of setup and use. I also like the ability to see all backup status on one page. Cons I didn't care for the new pricing model, but I was not alone. Comet changed it, so everything is good now. Alternatives considered [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)[BDRSuite](https://www.capterra.com/p/26251/Vembu-BDR/) Reason for choosing Comet Backup Pricing was one factor. The other was, I could not get the other products to work reliably. They obviously work for others, but I had issues. Review Source MI Matt I. Owner Management Consulting Used the software for: 2+ years ### "Great backup Program" February 14, 2025 4.0 I have been using it a long time. I moved to another vendor for about a year but came right back. It's the best value for the money. Pros I like the ability to host my own server. Cons I cannot restore an image to a smaller drive. I wish the API was easier to use. Switched from [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) Acronis will fail and you have no idea why. Support is useless. Review Source RT Richard T. Owner Information Technology and Services Used the software for: Less than 6 months ### "perfect backup solution for me as an MSP" February 12, 2025 5.0 Easy to setup. Great startup offer from Comet guys. Been working with it for about a month. Setup of backups jobs and cloud storage is very easy. Great solution for (small) MSP! Pros Complete solutions, perfect for backup of my and my customers data. Pay per use, so no high startup costs. Choice to self host(cheaper) of managed hosting(quite a lot more expensive) Cons Setting up a comet server can be expensive if you just start or dont have a big customer base for it. Need to do self-hosted to make it affordable, but starting the Docker container is perfect and easy. Switched from [Ahsay Offsite Backup Server](https://www.capterra.com/p/60409/Ahsay-Offsite-Backup-Server/) Pricing for the self hosted version. Lower price per backup Review Source RL Ricardo L. Diretor Computer Networking Used the software for: 6-12 months ### "Partner Iticom Tecnologia" February 12, 2025 5.0 Pros What I liked most about Comet Backup is its flexibility and security. The customizable storage options and fast recovery process make it a reliable solution for data protection. Cons What I liked least about Comet Backup is its complex initial setup. It requires some technical knowledge to configure properly. Switched from [Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/) Acronis Backup is much more expensive than Comet Backup, making it less cost-effective for many users. Review Source MT Matthew T. Jr System Admin Information Services Used the software for: 1-2 years ### "Comet is good with a steep learning curve." February 12, 2025 5.0 3/5 stars. It is easy to manage customers from the back end, easy to deploy and set up a schedule for backing up files, but time-consuming to restore or teach a client how to restore a file. BMR is unusable in my experience. Pros Easy to deploy; user interface is intuitive. Cons Restoring isn't user-friendly. Baremetal recovery is terrible. Documentation is not good for this task. Support very poor. Switched from [IDrive](https://www.capterra.com/p/171884/IDrive/) price increased at idrive. Started looking for another service. Review Source VR Verified Reviewer SVO Real Estate Used the software for: Less than 6 months ### "A must have " November 3, 2025 5.0 Once up and running it is great tool to protect your company. It encourages everyone to maintain company back up protocols. Pros It is a very easy program to get up and running and ensure that we are protected from file loss. A must have Cons I have not found anything that I could characterize as negative experience while using the software. Review Source DS Daniel S. Solution Architect Information Technology and Services Used the software for: 6-12 months ### "Gets the job done" February 14, 2025 5.0 Very well. There is nothing with the backups I see as a problem. Gets the job done. Pros Good support, good options. It can backup everything I need with ease. Cons How to calculate the billing per month per tenant could be easier. Alternatives considered [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) Reason for choosing Comet Backup Features and the easily understood pricing. Switched from [Veeam Data Platform](https://www.capterra.com/p/154905/Veeam-Availability-Suite/)[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/) To not having to deal with our own hardware. Review Source NS Nayan S. TECH SUCCESS Computer Software Used the software for: Less than 6 months ### "Excellent Backup Solution" February 12, 2025 5.0 Pros The Windows Image Backup feature allows users to create a full system backup, ensuring that all files, settings, and applications are securely stored. This is particularly useful for disaster recovery, as it enables quick restoration in case of system failure, hardware issues, or accidental data loss. The process is straightforward, though it may take some time depending on the size of the system. Overall, it’s a reliable and essential tool for maintaining system integrity and preventing data loss. Cons Can be time-consuming, especially for large backups Requires significant storage space No flexibility to back up individual files or folders separately Restoration can be slow and may require booting from recovery media Review Source OR Oliver R. Senior Designer Design Used the software for: I used a free trial ### "Restoring Files" December 22, 2025 5.0 Really good, used the product for not very long but when I needed it it worked really well, and did what it was supposed to do. Pros Really fast and easy to restore comments and emails that I thought I had lost. Also helped to restore files quickly as well from my emails. Cons The initial set up was a bit confusing but with a bit of help it was straight forward after that, and there is good support. Review Source RL Ryan L. Owner Information Technology and Services Used the software for: 2+ years ### "Comet is great!" January 27, 2022 5.0 Pros It allows me to offer cloud backup services to my clients and get them on a monthly service fee for backing up their data. Cons The software isn’t as customizable as I’d like but it is a white label software so you can customize it pretty well overall. Review Source RM Roman M. CISO Information Technology and Services Used the software for: 1-2 years ### "Great backup solution" February 23, 2024 5.0 A very good experience, when we have had any questions we have been solved quickly, the solution is stable and is updated very frequently. Pros The ease of deploying the solution internally, customizing it and integrating it with repositories from different public cloud providers. Cons There are functionalities that take time to develop, for example until recently there was no possibility to copy machines in VmWare. Alternatives considered [Commvault Cloud](https://www.capterra.com/p/196129/Commvault-Cloud/) Review Source LEM Luiz Eduardo M. CEO Information Technology and Services Used the software for: 2+ years ### "Simple and effective backup system. Perfect support." April 16, 2022 5.0 The solution was great for solving problems that were occurring with our customers. Easy implementation, effective support, and attractive prices. Pros Clear pricing policy, one of the best value for money for MSP, efficient support and really safe solution. Cons Initially it may take some time to understand its concept, which in our opinion differs a little from traditional backup systems, but after a short time everything is working perfectly. Alternatives considered [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)[Ahsay Offsite Backup Server](https://www.capterra.com/p/60409/Ahsay-Offsite-Backup-Server/) Review Source SM Sebastian M. Information Tecnology and services Information Technology and Services Used the software for: 1-2 years ### "Accesible y economico." August 3, 2023 4.0 Pros Es una herramienta economica de facil implementacion y flexible para las labores que se requiera. Cons En su herramienta para crear copias de seguridad se me hace que es algo confusa. Review Source VR Verified Reviewer CEO Computer Software Used the software for: I used a free trial ### "best online data backup platform" July 7, 2022 5.0 my overall experience with Comet Backup is that after trying their services, I can see why they were so highly recommended. They have a simple, easy to use and cost effective solution for data backup. Pros I have always been looking for a reliable back up storage on the cloud, that would be secure, fast and easy to use. I was looking for a piece of software that would allow me to back up my clients data, get the most out of the cloud and make sure that my company can grow and support more clients. Comet Backup offers a user-friendly platform designed to help you manage your data in the cloud, along with a reliable back up storage solution. The platform has a Windows version is available in 11 languages. Cons what I don't like is that the virtual machine backup is not done with cometbackup, it would be really nice if they thought to include that in their system Review Source PO Philip O. Mr. Computer Software Used the software for: 2+ years ### "Backup Já" August 23, 2021 4.0 Overall, it works very well, it meets the demands of my clients. Pros very easy to use attractive price very easy to use attractive price Cons Does not backup VMware Does not backup VMware Switched from [Acronis Cyber Protect Cloud](https://www.capterra.com/p/204559/Acronis-Cyber-Protect-Cloud/) expensive Review Source CS Charles S. Operations Manager Computer & Network Security Used the software for: 1-2 years ### "Comet FTW" January 25, 2022 5.0 9/10 Best Solution and Fastest we have ever used. Pros Quality Data Backups To Multi-Platform and From Multi-Platform Cons Non descript Errors when a problem arises. Switched from [VM Backup](https://www.capterra.com/p/122717/Hyper-V-Backup/) Cost and Speed Review Source JP Jimmy P. Senior IT Consultant Computer Hardware Used the software for: 6-12 months ### "comet for the win" November 1, 2022 5.0 very good product, very fast and reliable Pros easy of usework as expected - like a charmsingle client backup 12 tb. easy pasta :)backup and restore, like a boss. Cons When computer are remove from the list, you can't restore data from the protected items. Alternatives considered [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) Reason for choosing Comet Backup price, comet is very affordable Review Source RM Roy M. Director Information Technology and Services Used the software for: 1-2 years ### "Comet backup" January 26, 2023 5.0 Backing up of servers, SQL servers for clients Pros Remote backup and monitoring, easy deployment Cons Server setup in the cloud a bit time consuming. Review Source FS Fernando S. Cto Financial Services Used the software for: 1-2 years ### "Very good backup solution" August 19, 2021 5.0 Pros Compatibility is great, schedule works very well. Cons The interface is a little confuse, paths to the options are not directly Review Source FL Fernando L. SysAdmin Computer & Network Security Used the software for: 1-2 years ### "Comet Backup" August 17, 2021 4.0 Pros Simples instalação, fácil utilização, rápido, boa integração com ZFS. Cons Valor elevado para quem não utiliza o dolár com moeda corrente. Review Source JF Jody F. system administrator Information Technology and Services Used the software for: 6-12 months ### "Good product and great support" April 11, 2022 4.0 Great tool for backups, lots of nice features, easy to manage. Pros I liked that it was simple to get working. It did what it needed to do and it did it fast. Cons My company was reselling this product and I felt like the WHM add-on was lacklustre and lacked features. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.