# Splashtop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Splashtop Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access --- # Splashtop Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Splashtop ## What is Splashtop? Splashtop Business Access is a remote desktop solution for business professionals and small teams working remotely. Access your work computers from any computer, including Chromebooks or mobile devices. Includes free apps for iOS and Android. Splashtop Business Access features include: + Unbeatable price (save up to 80% compared to other comparable remote desktop solutions) + High performance + Remote file transfer and print + Remote wake + Session recording Get started with a free trial ## What is Splashtop used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Overall rating Based on 731 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Pros & cons Consistent remote access stability Effortless multi-device deployment Occasional lag and slow response Challenging multi-monitor usability Starting price $8.25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Splashtop alternatives Highest Rated [4.9 (281)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) Starting price $34.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162972/Splashtop-Business-Access/alternatives/) ## Who uses Splashtop? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Consistent remote access stability 98% positive reviews out of 49 Most reviewers indicate reliability ensures uninterrupted remote sessions, minimal downtime, and dependable daily performance. Occasional lag and slow response 44% negative reviews out of 102 Some reviewers report performance and speed issues, including connection lag, slow file transfers, and video quality drops. Paul C Director, 11 - 50 employees. "The response time is a little slower than actual time on the remote access" Effortless multi-device deployment 96% positive reviews out of 46 Most reviewers find deployment straightforward, with simple setup, easy management, and quick onboarding for all users. Challenging multi-monitor usability 36% negative reviews out of 64 Some reviewers indicate screen and monitor support is limited, with difficulties in resolution, font size, and dual screen usage. Ilona R Billing Dept, 11 - 50 employees. "I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable" Flexible remote work enablement 100% positive reviews out of 28 Most reviewers describe working from home as seamless, allowing productive, flexible remote access from any location. Karen H BOOKKEEPER, 2 - 10 employees. "Allows me to work from home almost as easily as being at my business desk" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.8 (268) 91.42% of 268 reviewers that rated this feature as important or highly important With this capability, you can reliably access and control computers from anywhere. Users think Splashtop is easy to deploy, stable, and fast, making remote work, troubleshooting, and collaboration seamless across various devices and locations. Screen Sharing 4.6 (101) 78.22% of 101 reviewers that rated this feature as important or highly important Screen sharing helps you collaborate, demonstrate, and provide support in real time. Some users say it’s simple to use, reliable, and enhances teamwork, though a few mention occasional glitches or readability issues with large or downscaled screens. Access Controls/Permissions 4.7 (101) 87.13% of 101 reviewers that rated this feature as important or highly important Splashtop offers robust access controls, letting you easily assign, revoke, and customize permissions for users and devices. Reviewers appreciate the straightforward setup, strong security, and ability to manage permissions at different levels for enhanced protection. File Transfer 4.7 (59) 81.36% of 59 reviewers that rated this feature as important or highly important Splashtop gives you a quick and secure way to transfer files between local and remote computers. Reviewers appreciate the ease of use, fast transfer speeds, and drag-and-drop functionality, though some mention occasional clunky UI or slower transfer rates. Multiple Monitor Access 4.6 (48) 87.50% of 48 reviewers that rated this feature as important or highly important You can conveniently view and switch between multiple monitors on remote systems. Reviewers indicate this is valuable for multitasking, data entry, and support, with options to display screens in different ways, though some wish for more intuitive monitor selection. Real-Time Chat 4.2 (76) 31.58% of 76 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Splashtop 63 features Splashtop offers robust access controls, letting you easily assign, revoke, and customize permissions for users and devices. Reviewers appreciate the straightforward setup, strong security, and ability to manage permissions at different levels for enhanced protection. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Create backups and provide methods to recover deleted/lost data Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Identify component attributes like servers, hardware, software, and manage relationships across all services Add customized logos and colors to align with company branding Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Access system information, including hardware and software configuration, to perform diagnostics Assemble applications and processes by dragging over and arranging pre-built components Monitor and track what your employees are doing A chronological record of actions or occurrences within a network, software, or process Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Splashtop gives you a quick and secure way to transfer files between local and remote computers. Reviewers appreciate the ease of use, fast transfer speeds, and drag-and-drop functionality, though some mention occasional clunky UI or slower transfer rates. Managing service requests, incidents, IT issues & support with a ticketing system Track and manage inventory levels to maintain proper supply Identify and respond to unexpected problems or failures (ie. "negative events") Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Ability to chat online in real time Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user You can conveniently view and switch between multiple monitors on remote systems. Reviewers indicate this is valuable for multitasking, data entry, and support, with options to display screens in different ways, though some wish for more intuitive monitor selection. Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Helps control, track and monitor printing processes Engage in direct, instant messaging with customers, users, etc. Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made With this capability, you can reliably access and control computers from anywhere. Users think Splashtop is easy to deploy, stable, and fast, making remote work, troubleshooting, and collaboration seamless across various devices and locations. Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Print remote documents from multiple devices Provide support to your customers and employees remotely over a shared network Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Record and save a video file of what is happening on a computer screen Screen sharing helps you collaborate, demonstrate, and provide support in real time. Some users say it’s simple to use, reliable, and enhances teamwork, though a few mention occasional glitches or readability issues with large or downscaled screens. Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Record active support and chat sessions for auditing and training Transfer a support session to another team member Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow customers/users to submit support queries and service requests Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Presenter can see and hear participants and vice versa Manage computers located anywhere without the remote customer present at the other end Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.7 (730) 4.7 Based on 730 reviews ## Pricing Value for money 4.8 (640) Free Trial [View pricing plan details](https://www.capterra.com/p/162972/Splashtop-Business-Access/pricing/) Remote Access Pro $8.25 Per User,Per Month It includes: - Multi-to-multi monitor - User role & access management - Chat (in-session and outside session) - Share screen via web link - Remote reboot & Wake-on-LAN - Session recording - Two users into one computer Remote Access Solo $6.00 Flat Rate,Per Month It includes: - High-performance - Robust security - Access from any device - Easy deployment - File transfer - Remote print Remote Access Performance $13.00 Per User,Per Month It includes: - Remote stylus - USB device redirection - Mic passthrough - Ultra high-quality audio (256k or 384k) - YUV 4:4:4 (Better color accuracy) Remote Support SOS $22.00 Other,Per Month It includes: - 10 users per license - High-performance - Robust security - Attended access with session code - Attended support for iOS & Android devices - Session reboot & reconnect - Elevate to admin - Custom branding of SOS app - PSA ticketing & ITSM integration - Two technicians in one support session - Chat - File transfer (including copy-and-paste and drag-and-drop) - Session recording - Multi-to-multi monitor - Share screen via web link - User role & access management Value for money 4.8 (640) 4.8 Based on 640 reviews ## Integrations [ Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)[ Atera](https://www.capterra.com/p/144309/Atera/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ Naverisk](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/)[ IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/)[ Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (482) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (482) 4.7 Based on 482 reviews ## User reviews Overall rating 4.7 Based on 731 reviews Filter by rating 5(579) 4(119) 3(21) 2(10) 1(2) Mentioned topic Sorted by most recent JW Julianne W. Manager Hospital & Health Care ### "So happy I moved over to Splashtop!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 12, 2026 Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent. Pros Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining Splashtop and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints! Cons I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen. Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Prior service was frustrating and unacceptable in performance. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reasons for choosing Splashtop Anydesk seemed overkill for my needs and was definitely not easy to use or set up and was also more expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mila M. Practice Manager Health, Wellness and Fitness ### "Amazing program for giving me access to my work from home or on the road! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Love the freedom it gives me to work from home or on the road. I dont feel so tied to the office, because I can log straight onto my work computer from home! Pros I love the access to all of my work documents etc. even when I am away. It allows me to work remotely much easier! Cons It can sometimes lag a little, or shut down unexpectedly but overall the program is great and I recommend it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Vanessa C. Sales Manager Construction ### "Reliable and Efficient Remote Access Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2026 My overall experience with Splashtop has been extremely fulfilling. The tool ensures we offer remote assistance quickly so our remote employees do not face any downtime. Pros Splashtop has highly proactive and responsive clients support team that offers helps 24/7 so our team do not experience downtime. I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills. Cons I have not experienced any challenges with Splashtop. It has been a seamless tool for us. NO dislikes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Dave L. Chief Engineer Events Services ### "Splashtop Product Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 16, 2026 We use Splashtop for access to our building controls system and we can access it from anywhere in the world. Pros You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem with billing. Cons Not a lot of complaints for this product, my subscription allows 3 computers on at once, they could add a couple more users. 3 users is still a good deal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Sandra H. Owner Health, Wellness and Fitness ### "Love Splashtop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2026 It is a very easy app to use and understand. It is much more reaponsive than the last remote service that I used Pros I like the clean and easy look of Splashtop as well as the responsiveness of the site. It is easy to use Cons I am just learning about how to print from my remote computer to the one that is near me. There is a bit of a learning curve Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Looking for a better product to replace the last software I used Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mary H. Bookkeeper Accounting ### "Great Value for Me and My Clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2026 My overall experience has been amazing. This has made my business grow tremendously. I can work from anywhere anytime. Pros This is a wonderful product to connect with my client's computers. The price is a great value for each of my clients. It is very easy to use and not much set up. The chat functions with customer service is quick. Cons I have been using this for almost five years and I don't have any complaints yet. I guess the only complaint I would have is that sometime it stops streaming on my client's computer and I need to call and ask them to run it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jeff C. CEO Oil & Energy ### "Still a Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 great, secure, no admin time overhead. works every time we want to access the system - and never any failures Pros Moved to new location with new internet service and new provider, splashtop performed perfectly after the move Cons no cons, simple and reliable, it is easy for users to use and access systems remotely with no relearning every time they log into the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rodrigo M. Ceo Computer & Network Security ### "Outstanding support and an exceptional customer experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 Pros Outstanding support and an exceptional customer experience Honestly, I never imagined I would have this level of access and attention from the Splashtop team. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer Didn’t support me and I didn’t feel well taken care of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. James L. Product Manager Media Production ### "A solid remote access option while others get worse. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 30, 2025 I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. Splashtop hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. Pros Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. Cons The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reasons for choosing Splashtop Good price, good features, SOCII compliance, easy to purchase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Andrew W. Support Specialist Information Technology and Services ### "Simple and clean " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2025 Very pleasant - helps make my job a lot easier when a script doesn't cut it and when I won't be able to walk a client over the phone through a fix. Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong. Pros Very simple to use, convenient tools that make it so I can perform remote IT effectively. The ability to swap between admin controls when things get serious and ease of management are the most valuable tools. Cons At the moment, the only complaint I would have is the way multiple monitors are handled. In Splashtop business I can setup a client with 3 monitors in 3 windows for easy use, but in the RMM app I have to swap between monitors one by one. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cleaner UI that integrated well with the ticket management system we use (Syncro). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Popular comparisons [TeamViewer ONE vs Splashtop](https://www.capterra.com/compare/162972-194565/Splashtop-Business-Access-vs-TeamViewer)[AnyDesk vs Splashtop](https://www.capterra.com/compare/149595-162972/AnyDesk-vs-Splashtop-Business-Access)[RemotePC vs Splashtop](https://www.capterra.com/compare/162972-173304/Splashtop-Business-Access-vs-RemotePC)[Zoho Assist vs Splashtop](https://www.capterra.com/compare/112011-162972/Zoho-Assist-vs-Splashtop-Business-Access)[GoToMyPC vs Splashtop](https://www.capterra.com/compare/162972-193062/Splashtop-Business-Access-vs-GoToMyPC)[Pulseway vs Splashtop](https://www.capterra.com/compare/141792-162972/Pulseway-vs-Splashtop-Business-Access)[Iperius Remote vs Splashtop](https://www.capterra.com/compare/162972-219280/Splashtop-Business-Access-vs-Iperius-Remote) [Supremo Remote Desktop vs Splashtop](https://www.capterra.com/compare/162972-177094/Splashtop-Business-Access-vs-Supremo-Remote-Desktop)[LogMeIn Resolve vs Splashtop](https://www.capterra.com/compare/162972-249584/Splashtop-Business-Access-vs-GoTo-Resolve)[Kaseya VSA vs Splashtop](https://www.capterra.com/compare/100303-162972/Kaseya-VSA-vs-Splashtop-Business-Access)[Getscreen.me vs Splashtop](https://www.capterra.com/compare/162972-202036/Splashtop-Business-Access-vs-Getscreen-me)[dualmon vs Splashtop](https://www.capterra.com/compare/145125-162972/dualmon-Remote-Access-vs-Splashtop-Business-Access)[ISL Light vs Splashtop](https://www.capterra.com/compare/146892-162972/ISL-Light-vs-Splashtop-Business-Access)[RealVNC Connect vs Splashtop](https://www.capterra.com/compare/162972-173752/Splashtop-Business-Access-vs-VNC-Connect)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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