Best For

Users in any type of business or organization who need to remotely access their work and/or home computers

Product Details

Splashtop Business Access is a remote desktop solution for business professionals and small teams. Access your computers from another computer or mobile devices. Includes free apps for iOS and Android. Splashtop Business Access features include: + Unbeatable price (save up to 90% compared to other comparable remote desktop solutions) + High performance + Access from any device + Remote file transfer + Remote print + Remote wake + Robust security Get started with a free trial!

Contact Details

Splashtop

http://www.splashtop.com

Founded in 2006

Located in United States

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Splashtop Business Access Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Splashtop Business Access Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

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Showing 50 of 129 reviews

Showing Most Helpful

Showing 50 of 129 reviews

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Reviewer's Role
Length of Use
Frequency of Use
Ben M.
IT Architect
Professional Training & Coaching, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 23, 2019

“Splashtop puts others to Shame”

OverallControlling machines, the fact that it supports UAC prompts, file transfer ability, all of those are reasons that this works well for our business.
ProsTo be honest value is the number one reason I love this software. Compared to other solutions the cost is lower, but the product is high quality and is used on a daily basis.
ConsNo support for Linux. We have several Linux machines that we would like to manage, but the support for Linux has been little to none. They have an old version for Linux, and it has not been updated in a while.
Reviewer Source 
Source: Capterra
August 23, 2019
Mike B.
Technical Operations Manager
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 2, 2019

“Clean and Easy”

OverallI use it for tech support of all our computers inside or outside my network. Great for those road warriors that are gone all week.
ProsCan remote into existing computers from a list it gives you at will using the small client software or buy the SOS module and have the user go to a website, give you a number, and you remote into any computer. You can setup different admins to see a different list of computer to remote into. Once you setup the credentials you can remote in easily at will.
ConsWhen doing a file transfer sometimes you closes the connection. They have been working on this and may have it fixed by now.
Reviewer Source 
Source: Capterra
August 2, 2019
Ryan N.
CEO
Information Technology and Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“If you are using TeamViewer - Switch now!”

OverallIt has been good. I was searching for an alternative to TeamViewer that wasn't going to kill my one-man-company. This lets me manage the few servers I need too without having to pay a ton of cash. The file transfer works great, and the screen sharing is solid. Stays connected for DAYS.
ProsIt works way better than other screen sharing apps I have used. It just works. I also like the cost - compared to teamviewer, it is more reasonably priced and I don't have to fight bugs all the time. It works when you switch to wifi - long time teamviewer bug!
ConsThe only problem I have had (and it was short lived) was that it is easy to close the remote client accidentally. Once you realize it needs to stay running (and don't close the tray icon) - you don't have any problems. I caught this very early on.
Reviewer Source 
Source: Capterra
July 30, 2019
David B.
Owner
Computer Hardware, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“This software saved my business”

OverallMost of the support tasks that I perform now are with Splashtop Business Access, and physical visits to clients are now rare. Much of the work is after hours when businesses are closed, so it works very well for me.
ProsThe one thing that had me committed was the low cost after the massive price increases I was experiencing from Logmein. Splashtop has improved in performance, reliability and feature-set considerably over the several years I've been using it, and I cannot praise it more highly. The company also listen carefully to their users and have fixed minor issues along the way. All versions of Windows from XP upwards are supported, including servers.
ConsThere are very few cons. Very old PCs with poor graphics capability maybe rather slow, but there is an add-on driver that helps. Thankfully these issues are very rare, and those machines should have been upgraded anyway. Full Dual Monitor support is an additional paid option, but I can live without that.
Reviewer Source 
Source: Capterra
July 29, 2019
Chris B.
President
Plastics, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 5, 2018

“I have been using Splashtop for some time now and have had very few issues with it overall.”

OverallI am able to start my day from home in order to get my crew working sooner with what they need whether I am there or not and I can do it from anywhere which gives me more flexibility as a business owner.
ProsI do cad work and thought it was better than LogMe In Pro which I had used for several years, but the file transfer function is very useful as I work from home at times and need that ability when programming or modifying various programs at times. I also do a good bit of estimating and that also requires the ability to transfer files or even log in to Quickbooks to send the quotation. It serves my needs very well. The support team is superior and I had a very good response from them recently when it was determined that it was my pc causing the issue so a clean install was all it took to put me back to where I was originally. All of these types of software apps can have quirky issues that can be a problem at times but I find that Splashtop really works well with very few minor issues. It gives you a lot of options on how to use it as well and that is always good in varying environments or situations.
ConsThere is very little to complain about and as I said previously, I think any issues that I have experienced were due to an install that maybe didn't go well but how would you ever know until you ask the support team and once I did the problem was fixed! I really like that so no cons to report here!
Reviewer Source 
Source: Capterra
January 5, 2018
Gary D.
Finance Officer
Government Administration, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Great Product ”

OverallThe software boots up very quickly, makes quick connections with remote computers and makes remote access a breeze.
ProsSplashtop is fast, allows using any printer on your local computer and is inexpensive.
ConsWhen copying a new set of files from a remote computer, I've had to occasionally rename the existing files in order to have an error free transfer. This has mostly happened when attempting to overwrite Quick Books files, but either renaming the existing files or deleting them solves the problem.
Reviewer Source 
Source: Capterra
July 30, 2019
Roger M.
Sole Proprietor
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Great remote support software for reasonable cost.”

OverallSplashtop saves me countless trips to customer sites and I am also able to support long distance customers which extends my company's market reach.
ProsLight on resources. Can customize deployment packages for the customer to download themselves via a link.
ConsI haven't seen the feature of being able to boot into Safe Mode and control the desktop yet.
Reviewer Source 
Source: Capterra
July 29, 2019
Julie L.
President
Accounting, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Help your business grow with Splashtop Business Access”

OverallThe company is wonderful. The tech support is quick and effective and they don't stop until they get your problem solved as well as have great follow up after the fact. The price is affordable and the downloads quick.
ProsWe love the ease of setup for both us and our customers. When a new client comes on board, we simply send them the link, and in no time we are securely connected to their device.
ConsThat there is difficulty transferring very large files such as their QB desktop back up file
Reviewer Source 
Source: Capterra
July 29, 2019
Ryan T.
Business Manager
Commercial Real Estate, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 20, 2018

“A Splashtop Review.”

OverallSplashtop Business Access, overall, is great for projects involving file transfer and remote support. The program really has the upper hand in terms of lower cost and ease of use when it comes to security. Splashtop uses two separate applications - a server, which is installed on the machine you want to log in to, and also a viewer, installed on machines that you want to view from. The software provides an overall productive experience in that the separate application method assists in utilizing remote access software to run other employees computers who are working remotely in terms of technical support or demonstrations.
ProsSplashtop sessions encrypted at 256-bit and includes many features that can be accessible while working remotely: speedy file transfer, and sleekly designed chat window, and community clipboards. Splashtop is also compatible with mobile devices. I like that employees can restart the remote machine in safe mode on one machine while working on or trouble-shooting an issue on another employee's computer. For your money, the basic remote access functionality is top notch.
ConsA drawback of Splashtop might be the idea that separating the viewer application and the server application may be confusing because one cannot restart the remote machine from the viewer's toolbar. You must return to the server application and choose options that direct you to a dialogue box. You then have to manually select the reboot process in safe mode.
Reviewer Source 
Source: Capterra
August 20, 2018
Lance A.
IT Manager
Oil & Energy, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 20, 2018

“Leader of the pack”

OverallThrough the various subscription options, I can be the superhero I need to be without using proximity as an excuse/crutch. With Splashtop, I can investigate and resolve most any problem using an Internet connected device. Whether I'm in the office, at home or out of reach, all I need is the Internet and I'm my company's biggest and best problem solver.
ProsEverything...and I mean it. Splashtop is lightweight, easy to deploy, has tons of features/options, etc. All the features a small business can/will actually use and at a price-point that isn't considered abusive.
ConsThe key word being "did", I was one of the very first to try something not named LMI. At that time, Splashtop was rudimentary and lacked a tremendous amount of functionality. But that's all in the past now. I still use LMI and TeamViewer in various capacities and for different reasons (not by choice), but my go-to is (and has been for 3 years now) SPLASHTOP. For the form, feature and function, there's nothing in the pay-for space that even comes close, period.
Reviewer Source 
Source: Capterra
December 20, 2018
Cara D.
CFO
Packaging and Containers, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 5, 2019

“Quick access and easy to use”

OverallWith a small management team, we use Splashtop to work from home regularly. During Shareholder lunch meetings we are able to access real time data simply and quickly. Splashtop is amazing for our company.
ProsWhether I'm away from my desk for 10 minutes or for a vacation I can easily login to our network and get work done. The connectivity is excellent as is the accessibility.
ConsIt is a little more difficult to navigate on a phone than a tablet or computer but still much easier than the previous provider we used.
Reviewer Source 
Source: Capterra
August 5, 2019
Jonathan A.
Owner
Information Technology and Services, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Great remote software”

OverallI have been using this solution for probably 6 or more years. I love the fact that it supports all platforms. I use it on my iPad on a regular basis.
ProsSignificantly less expensive than Logmein and some of the other remote access tools. Has all of the same features as some of the more expensive solutions.
ConsMulti screen support is not available in the Business Access Solo.
Reviewer Source 
Source: Capterra
July 30, 2019
Yasmin W.
Owner
Accounting, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Outstanding Software!”

OverallIn comparison, it is the best remote access for business to most out there.
ProsThe ease of use! You don't have to be a savvy tech person to use this software.
ConsNone that I can think of. Any problems I have, I can figure out within minutes.
Reviewer Source 
Source: Capterra
July 29, 2019
Michael B.
Coordinator of Network and Technology Services
Education Management, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 31, 2019

“Splashtop - Probably the one you should choose!”

OverallI remember when many of these programs were free to use. Unfortunately, the need for security and management has changed all that. There were few programs that support remote printing to local printers, and my management needed this feature. Splashtop was always an option on list, but having this feature put it right up there. The rest of it, once the initial setup has been completed, has been a dream from other free type programs. You really do get what you pay for.
ProsSplashtop has all the major features I need in a remote access software. I can connect in, using typical brokered connection remote access. I can do some basic file transfers. I can do some basic copy / paste type features. It also has some nice print features. I can print from my remote computer (that I am controlling from say, my laptop), and have it come out from the printer on my laptop. Now that is a rare feature. Especially in cross platform situations. The business usermanagement features are nice for us IT guys.
ConsSplashtop isn't as instantly turn key as some other products. You have to download the connector, streamer, whatever they want to call it, if you want to remotely control that device. Not the usual client. The download page may confuse many users as to what item they are looking for.
Reviewer Source 
Source: Capterra
July 31, 2019
Rory T.
IT
Transportation/Trucking/Railroad, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Great product, great value!”

OverallAs a programmer working remotely, I use this product daily. My personal internet speed is slow but I've never had a problem with connecting, transferring files or working remotely. I highly recommend this product to anyone looking for remote access.
Pros1. Great value compared to comparable products. 2. Easy to install 3. Easy to use 4. Fast, even on slow connections 5. File transfers work great 6. Never have a problem hanging.
ConsI've been using this product for a year and a half and I don't have any negative comments.
Reviewer Source 
Source: Capterra
July 29, 2019
Arthur D.
Town Justice
Judiciary, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Replacement Software”

ProsThe price is what initially attracted me, but then features, ease of use and other items attracted me. I was looking for a replacement of my "computer to computer" software that I had been using for about 8 years, but had increased pricing by about 700% this year. I found Splashtop through a search engine and it was less than what I had been paying for the previous with more features than I previously had. I do quite a bit of work from home and, quite frankly, Splashtop is better than the previous software for the features I needed.
ConsSo far I can't complain about anything. I had a security question before I set Splashtop up, but a quick call to customer support answered my question (which I could have found the answer to if I had taken the time to read the manuals in the first place.
Reviewer Source 
Source: Capterra
July 29, 2019
Jason K.
Optical Engineer
Research, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Perfect software and easy to use”

ProsSplashtop Business is easy to use, and it seamlessly allows remote control and operation of a number of computers. Our team uses it on a daily basis to have desktop control as well as to transfer files. It is lower cost than other leading similar software, and the support is excellent.
ConsI wish there were a way to easily log in to the file structure and transfer files without having to open the full desktop control.
Reviewer Source 
Source: Capterra
July 29, 2019
Rae S.
Owner
Accounting, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 26, 2019

“Great Software!!”

OverallHaving easy access to clients' computers & my other office computers is priceless. The connections are good, the price is unbeatable.
ProsThe ease in printing checks remotely. Ease of setup Ease of use
ConsNOTHING!!! It works as advertised and have not run into any problems.
Reviewer Source 
Source: Capterra
August 26, 2019
Verified Reviewer
Information Technology and Services, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 12, 2018

“Great for Remote Access Support”

ProsWe love the ease of use for this product. We can easily find our user computers as it allows us to separate them into searchable groups. Additionally, we set this up to be deployed via Group Policy, which made the installation process for our end users seamless. Also, we love that when the remote session is over, it automatically locks the user's computer for added security (in the chance they have stepped away from their desk while we are working on it). It truly does facilitate remote access. I highly recommend it!
ConsThe only con is that the installation process was a bit more involved for our Mac users. It did not allow us to have a silent deployment for these devices, which caused our technicians to have to take time to install it locally. Although the product is great, this slowed us down significantly while trying to deploy this across 500 Mac Users.

Vendor Response

By Splashtop on September 14, 2018
Thanks for reviewing. Script-based deployment is possible for Macs, depending on the tools at your disposal. This support article (https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725183-Command-line-parameters-to-silently-install-your-deployable-Splashtop-streamer) details script-based deployment for both Windows and Mac. The article has a download link for the Mac deployment script. Our customers have used Munki, Casper/JAMF, or similar to make the deployment happen. Note the comment about Soundflower/Munki. If you have further questions, feel free to contact our Support team at https://www.splashtop.com/support.
Reviewer Source 
Source: Capterra
September 12, 2018
Debbie S.
Owner
Consumer Services, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Help for a One-Woman Business”

OverallThis software allows me to connect with my clients remotely. It is easy for them to install and understand and I can then see what issues they are having. I've been able to help clients that I would normally have not been able to travel to. I also use it when I travel. I can connect back to my desktop to check my mail in real time or use a piece of software that I don't necessarily want to bring with me. I can use more demanding software on my desktop and there's not much lag. Splashtop has saved me money and, more importantly, my time.
ProsQuick remote connections. Easy for clients to use. Easy for me to remote to desktop securely when traveling.
ConsI have a couple of clients in remote areas that rely on their phone connections. I usually have issues trying to connect and frequently lose the connection or it freezes.
Reviewer Source 
Source: Capterra
July 29, 2019
Lita P.
owner
Accounting, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Great value for your money.”

OverallAwesome!
ProsSplashtop is so much more economical than GoToMyPC. I had used it for years but the value of Splashtop is hands down the best. I support 15+ clients on a daily basis and love it.
ConsThe only thing that is annoying is the printing but hopefully they will get that where it is quicker soon.
Reviewer Source 
Source: Capterra
July 29, 2019
Sara C.
Bookkeeper
Non-Profit Organization Management, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2019

“Amazing Price for a Great Product”

OverallI use Splashtop at least once a week, and sometimes more often than that. I use it to access the company's computer from home, primarily so I can use Quickbooks Desktop to run payroll or view financial reports. I also use it to work on spreadsheets and documents. I love that I can easily copy or transfer files between devices while I work. I also really like that I can print to a local printer or the remote printer.
ProsSplashtop is extremely easy to use, and the view quality is really good. I have used other remote access products with much worse viewability...and they were more expensive. Splashtop is really quick and easy to launch from the app I installed on my home computer. It is much less cumbersome than other products I have used.
ConsI haven't run into anything that I dislike about the software.
Reviewer Source 
Source: Capterra
August 8, 2019
Jonathan G.
IT Consultant
Information Technology and Services, Self-employed
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 21, 2017

“Using Splashtop for a year now, looking to replace overpriced LogMeIn. I'm very happy with it.”

OverallSplashtop is a secure and reliable remote access program that I use to access multiple client computers for support and maintenance. It's very fairly priced, allows for multiple computers and does everything you'd want a remote access program to do including multiple screens and file transfers. I'm extremely pleased and my clients are, as well.
ProsI'm an IT consultant and have been slowly replacing LogMeIn and GoToMyPC for all my clients and installing Splashtop instead. It works very well and covers all the bases that I and they need. I've been using it for about a year and it appears to be stable and reliable. They are delighted by it's ease of use and especially it's great pricing for multiple PC's. It's REALLY a bargain and we're all extremely pleased. Pricing is an important feature because most of my clients actually log in remotely quite sparingly and to have to pay the outrageous prices that competing products demand is outrageous. I highly recommend it to anyone needing remote access to their computers !!! Thank you, Splashtop !!!
ConsWell, one small con was that it did take a bit of a learning curve to learn how to correctly set it up although it's not really that hard. I just poked around a bit until I got the hang of all the options and I was good to go.
Reviewer Source 
Source: Capterra
November 21, 2017
Ty G.
owner
Computer Networking, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Easy remote assistance”

OverallVery happy with yearly purchase.
ProsEasy to set up and use. Quick connection and very reliable.
Cons nothing I've found out yet
Reviewer Source 
Source: Capterra
July 29, 2019
Malcolm T.
Managing director
Accounting, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 31, 2019

“Good value, good product and good customer service”

OverallBy switching from Logmein to Splashtop, i have reduced costs considerably. Logmein did not give an option to show the two monitors of my desktop side by side on one screen, to make dragging easy.
ProsSplashtop enables quick access to my desktop when working remotely on a laptop. It has been easy to contact helpful customer service. Splashtop is excellent value compared to Logmein used previously. My desktop has two monitors and Splashtop gives the option of switching between the monitors or showing both side by side on one screen.
ConsI have not yet found any downsides to using Splashtop.
Reviewer Source 
Source: Capterra
July 31, 2019
Verified Reviewer
Semiconductors, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 24, 2018

“Splashtop Business has been a reliable, cost-effective solution for me.”

OverallRemote access features and performance meet my needs at reasonable cost.
ProsHigh quality remote access, including sound and access to multiple monitors, and apps. Licensing model is perfect for my needs. Technical support is very responsive to finding solutions and implementing requested features. Focused on remote access, not unnecessary feature bloat.
ConsEarly versions were behind in some features, but has caught up with the most important. Yearly licensing. Access by client app only.
Reviewer Source 
Source: Capterra
April 24, 2018
Arlene Y.
Business Consultant
Hospital & Health Care, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Highly recommend ”

OverallExcellent service !!
ProsThe speed, ease of use from laptop or smart phone but most of all.. pricing is competitive. I've used logmein and few others. But hands down what swayed me was pricing
ConsThere are no dislikes, I like everything about the service
Reviewer Source 
Source: Capterra
July 29, 2019
Dimos S.
Music Teacher
Arts and Crafts, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2019

“Splashtop delivers stereo sound”

ProsMy job between others, is educating young students on music production, compotition etc. And part of this is working on their projects in real time. Have you heard orchestral music in mono? Its really difficult and this was my reality until i found splashtop. This is the only program delivering stereo sound and for audio applications this is really precious. I highly recommend.
ConsThere is a slight confussion when you try to set it up for the first time cause admin and users don't install the same program. But some google and youtube searching will get you there.
Reviewer Source 
Source: Capterra
August 8, 2019
Paul-Andre H.
Company owner
Education Management, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 31, 2019

“Continuous improvements”

OverallSeveral features have been continuously over the years, especially the file transfer feature. Extremely useful program when working in several locations.
ProsThis software is easy to use and reliable.
ConsWhen a computer is protected with Bitlocker at boot time, it is not possible to restart it and login again with Splashtop. It is necessary to acces physically the computer to enter the Bitlocker code, but I don't think ther is any solution.
Reviewer Source 
Source: Capterra
July 31, 2019
Dena S.
Accountant and Business Consultant
Accounting, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Best in the industry”

OverallI like this product so much that I've had my clients sign up for their own personal use...they love it, too!
ProsI've tried other software for connecting to my clients' computers, but none allowed me to easily transfer files, print to my printer, or switch from one account to another. I like EVERYTHING about this software including the price!
ConsI can't say anything negative about Splashtop!
Reviewer Source 
Source: Capterra
July 29, 2019
Dan Z.
IT Manager
Oil & Energy, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Excellent Remote Control/Support Option”

ProsReasonable pricing model Easy installation
ConsNo cons that I've found yet - It just works
Reviewer Source 
Source: Capterra
July 29, 2019
Paul-André H.
Busines owner
Education Management, Self-employed
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 25, 2018

“Easy to install, easy to use at an affordable price ”

OverallBetter customer service.
ProsAs an independent worker, I use Splashtop to access my computers from different work sites and it works very well and reliably.
ConsIts file transfer function is unable to synchronise the files in directory structures. It either rewrite them or skips the whole. When the directory structure contains gigabytes of data, rewriting is very slow and annoying when only a few files have changed.
Reviewer Source 
Source: Capterra
July 25, 2018
Edward T.
Operations Manager
Wholesale, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 2, 2019

“Great business tool ”

OverallI use Splashtop daily. I access our shipping computer to monitor function, track progress and take the steps needed to invoice our customers.
ProsIt was easy to install and easy to use.
ConsNone. It works as it was described and promised.
Reviewer Source 
Source: Capterra
August 2, 2019
Robert E.
CEO
Computer Networking, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 24, 2018

“As a long time customer of Logmein I made the switch to Splashtop and have been very satisfied.”

OverallIt is how I do my business minute by minute. I run a support desk and we use it to remotely fix our customers.
ProsAbility to group customers, Clone deployments and connect 99.99 percent of the time. I also like the security when building new users and having to verify via email.
ConsMiss the "Notes" option but you can still get there via the properties tab. The notes area is where I keep passwords for each user.
Reviewer Source 
Source: Capterra
April 24, 2018
JUDY T.
President
Financial Services, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Use of producct”

OverallMy clients are very pleased with this product and I have referred this to many people.
ProsThe ability to add more clients and print to my office.
ConsI am please with the product and have not complaints
Reviewer Source 
Source: Capterra
July 29, 2019
Verified Reviewer
Law Practice, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 10, 2019

“Awesome work from home software”

OverallOverall everything has been wonderful with this software. I love it.
ProsI LOVE how easy this software is to use and how fast the system moves when you are working remotely. The previous software we used was so difficult to log in and when you finally did log in it was SO Slow. This software is awesome. Very easy to use, setup was super easy, and the options available once logged in are amazing. I have 2 screens in my office, but only 1 screen at home, but when I log in it gives me the only to only see 1 monitor or two.
ConsThere isn't much I don't like abou this software. I think it's a great remote software and it really makes it easy for me to login from home when I need it and it connects super quick.
Reviewer Source 
Source: Capterra
June 10, 2019
Kristjon I.
Program Director
Music, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Convenient, Easy-to-use”

ProsSo easy to use. Download quick and seamless. Haven't experienced a SINGLE technical issue in daily use over the last year+. That says a lot about the product.
ConsPerhaps not quite as user-friendly as some software insofar as first-time use. Buttons at the top don't get the best direction. Only took a couple days for all of us here at work to figure out how to use so this isn't really a complaint. Just if anything is needed to be stated for "least likable" this might be it.
Reviewer Source 
Source: Capterra
July 29, 2019
Bill H.
Manager
Real Estate, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Splashtop Review”

OverallMoving all transactions to Accountant for Quickbooks from office. Has worked seamlessly for 2 years
ProsCost and Ease of use, did all that we needed
ConsN/A - have not had any problems with this product
Reviewer Source 
Source: Capterra
July 29, 2019
Frankie S.
Art Director
Graphic Design, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 11, 2019

“Great remote access solution”

OverallI've had to use support when a host's on-site firewall was blocking my splashtop access, they figured out the issue and helped me get the exceptions fixed. Otherwise flawless performance, a great tool.
ProsThe desktop software and app are very useful. Much better and priced more fairly than all their competitors. I use it to check in on and maintain several kiosk mac minis, as well as to access work computers while I'm on the road.
ConsI suppose the mobile app could be easier to use, but it works well enough.
Reviewer Source 
Source: Capterra
July 11, 2019
Slawomir S.
technical director
Computer Hardware, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 25, 2018

“simple, fast and cheap”

OverallRemote quick access to computers, very fast and easy to use.
ProsPrice performance ratio, computer grouping, android application, file transfer, multi monitor support
ConsSometimes streamer hangs and cannot connect to computer, sometimes streamer log out from account and computer is not visible
Reviewer Source 
Source: Capterra
April 25, 2018
Gary K.
President
Retail, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 29, 2019

“Splashtop is an improvement over my old access software”

ProsSplashtop software has been a great improvement over Go to my pc which I used previously. The cost is much less and ease of use is much better. Specifically, fewer steps to get logged on is a tremendous bonus.
ConsI don't know if it's a con but for me, there are too many options in the software. I just need the simple log-in but if you accidentally hit a button you may have to learn to fix it to make it work the way you want.
Reviewer Source 
Source: Capterra
July 29, 2019
Ryan M.
Corporate Administrator
Automotive, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Great product to access computers in the company remote or network”

Pros- access all popular computers - easy to use - deployments are easy to run
Cons- no chromebook support yet - every once in a while the system will log out or get stuck in a login motion and you have to uninstall and redeploy computer (rare issue)
Reviewer Source 
Source: Capterra
July 25, 2019
Verified Reviewer
Construction, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 4, 2018

“Splashtop is a great deal”

OverallI work remotely, for three jobs, and want to access other computers to work on different projects in different offices. I use 4 of my 10 allowed computers to access them whenever I need to login. I have never encountered a problem.
ProsSplastop makes it quick and easy to securely access another computer. It works almost exactly the same as the big competitor in the industry for much less money and more computers that I can access for the same price.
ConsI can't think of anything negative about Splashtop, other than the look-and-feel is not as slick as the product that I used to use?
Reviewer Source 
Source: Capterra
December 4, 2018
Shaun K.
IT Generalist
Hospital & Health Care, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 6, 2018

“Great Product, Low Price”

ProsSplashtop has steadily been adding and updating features. The price is actually pretty decent when you compare it to other remote software like Logmein. I am to restrict access to certain computer for users/groups.
ConsYou can't update deployment modules once they are installed on a computer. Would be nice to be able to update the module on the web and have the computer check and adjust settings.
Reviewer Source 
Source: Capterra
September 6, 2018
Charles S.
IT Manager
Insurance, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 27, 2017

“Simple and easy to use remote desktop software.”

OverallLow cost, but a great product.
ProsEasy to install, ability to set up computer groups, ease of creating user access rights, built-in feature to swap between monitors (if you accessing a system that has multiple monitors)
ConsIt does not display well if you try to remote in from a cell phone. If your connection drops, you have to wait a minute or two before you can log back in.
Source: Capterra
June 27, 2017
colleen T.
Virtual Assistant
Executive Office, Self-employed
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 31, 2019

“Splashtop”

OverallLove, love it! - and best of all the price . I am getting a lot of bang for my buck.
ProsI loved the fact that it was easy to adapt to - after using another software for many years. The price of that software was creeping up, and could not justify keeping it at that price. I am saving over half of what my previous costs were with Splashtop
ConsIt took me a while to figure out how to zoom in when I was inside my clients laptop
Reviewer Source 
Source: Capterra
July 31, 2019
Avatar Image
Vinícius Vicente A.
Diretor técnico
Computer & Network Security, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 10, 2018

“The best”

OverallRemote access for all clients, app for mobile devices is great!
ProsEasy, speed, available, great, app mobile is great!
ConsNothing, I like! How can I be a reseller here in Brazil?
Reviewer Source 
Source: Capterra
August 10, 2018
Randal A.
IT
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 24, 2018

“Splashtop is the option for who needs to connect to other computers or servers”

OverallYou get a great price, great software, great support team. They always give updates and new features in order to be on top of the business.
ProsSplashtop is a stable application with great performance and a nice price. Is secure, you can transfer files, used from you cell phone and installed in almost any OS. We currently have it install on Windows Server 2003, Windows Server 2012, Windows 10, Windows 8, Windows 7 and Ubuntu.
ConsAt this momment I don't something that dislike me of splashtop. Almost for my needs is a excellent software.
Reviewer Source 
Source: Capterra
April 24, 2018
Avatar Image
Nathan R.
CEO
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 14, 2017

“This is the software that gets things done at a fraction of the price of others.”

OverallIt is cheapear than others, it works like a charm. Worth every peny! you can manage all your computers from a pc or a mobile, you can assign groups, users, and have remote control over your systems.
ProsThis is a really good software to both remote connect and manage computers. You can have teams (or groups) and assign groups to users to manage. Very good for IT-Pros
ConsSometimes it feels more complex to manage computers and users that it is. mind you - only the admin on the website feels complex to me. Everything else works perfectly fine.
Reviewer Source 
Source: Capterra
December 14, 2017
LARRY P.
Office Manager
Education Management, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Great Product”

OverallCost, performance and speed
ProsNumber one it the price. I was a long time user of another product bu their price skyrocketed. We are a small non-profit organization and Splashtop has been an asset to our business. I recently was in Maine and needed to communicate with my equipment in Tampa Fl. This product performed like i was in the room with my equipment.
ConsI have no issues with anything about this product
Reviewer Source 
Source: Capterra
July 30, 2019