# Splashtop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Splashtop Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/ --- # Splashtop Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Splashtop ## What is Splashtop? Splashtop Business Access is a remote desktop solution for business professionals and small teams working remotely. Access your work computers from any computer, including Chromebooks or mobile devices. Includes free apps for iOS and Android. Splashtop Business Access features include: + Unbeatable price (save up to 80% compared to other comparable remote desktop solutions) + High performance + Remote file transfer and print + Remote wake + Session recording Get started with a free trial ## What is Splashtop used for? [Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Recognitions Shortlist Best ease of use Top alternative Featured Overall rating Based on 734 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 2% Pros & cons Simple setup and usability Consistent and stable performance Occasional lag and slowdowns Multi-monitor and display challenges Starting price $8.25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - IT Management / 2026 - Managed Service Providers (MSP) / 2026 - Remote Desktop / 2025 - Remote Support / 2025 Our "Best of" badge program showcases products with the highest ratings... - IT Management / 2026 - Managed Service Providers (MSP) / 2026 - Remote Desktop / 2026 - Remote Support / 2026 - Remote Work / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for Splashtop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.splashtop.com&name=Splashtop) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Splashtop 4.7 (734) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $8.25 Flat Rate, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (733) Ease Of Use 4.7 (11,613) Value For Money 4.8 (643) Value For Money 4.8 (8,214) Customer Service 4.7 (485) Customer Service 4.6 (7,506) ## Splashtop alternatives [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,630)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,787)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,460)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) [4.8 (588)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/162972/Splashtop-Business-Access/alternatives/) ## FAQs about Splashtop Overview ### What problems does Splashtop solve? Splashtop solves the inability to securely use office-only desktops, files, and legacy applications from home or on the road. It reduces emergency trips to the office, manual file shuttling, and slow remote support setup with reliable unattended access and simple deployment. IT teams, accountants, managers, educators, and small businesses benefit most. Answer based on 317 reviews Overview ### Which roles and teams benefit most from Splashtop? Splashtop is most used by IT managers, systems administrators, and IT consultants who need secure remote access for troubleshooting, device maintenance, and user support. Business owners, executives, and office managers benefit from accessing office computers remotely, while finance and operations staff use it to reach business applications and files from anywhere. Answer based on 732 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Splashtop built for? Splashtop is for any business or organization needing remote access or remote support, with strongest adoption among small businesses at 93% and Information Technology and Services at 14%. It also serves midsize businesses at 4% and enterprises at 3%, with notable use in Accounting at 9% and Construction at 5%. Answer based on 734 reviews Features and Usability ### What are the key features of Splashtop? Splashtop includes core remote access and remote support features like unattended access, file transfer, and multiple monitor access. Differentiating capabilities include mobile access, remote printing, real-time chat, session recording, and role-based permissions with two-factor authentication, giving IT teams secure control of workstations, servers, and user sessions. Answer based on 356 reviews Pricing ### How much does it cost and what fees or limitations are included? Splashtop starts at $6/month for the Remote Access Solo plan for two computers, with Pro at 8.25/user/month, Performance at 13/user/month, and SOS at 22/month. A free trial is available. Reviewers often call it affordable, though some cite SOS costs, annual upfront billing, and 10-computer license limits. Answer based on 246 reviews Integrations ### Which third-party tools and platforms does Splashtop integrate with? Splashtop integrates with Atera, Syncro, NinjaOne, Naverisk, and Microsoft Azure, with additional catalog integrations including Autotask PSA, ServiceNow, and Spiceworks Cloud Help Desk. Reviewer mentions center on RMM and help desk workflows, especially launching remote access directly from Atera, Syncro, and NinjaOne. Answer based on 38 reviews Getting Started and Support ### How easy is it to onboard and train a team on Splashtop? Splashtop is generally easy to onboard, with webinars, videos, and documentation available for training. Reviewers say most team members and nontechnical customers get started quickly with minimal instruction, while admins and less technical users may need more time for setup, installation guidance, and learning features like calling or session controls. Answer based on 13 reviews Getting Started and Support ### What customer support options does Splashtop offer, and how do users rate the experience? Splashtop offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and courteous, with responsive answers by phone, email, and chat. Some report inconsistent follow-up, slower replies, limited article depth, and occasional difficulty resolving technical issues. Answer based on 170 reviews Security ### How does Splashtop handle data security and access control? Splashtop uses two-factor authentication, email verification for new devices and users, unique access codes, encrypted sessions, HTTPS connections, security groups, customizable permissions, active organizational credentials, and automatic workstation locking after sessions. Some reviewers note the extra authentication steps can feel cumbersome, and certain setups may allow passwordless sessions if configured that way. Answer based on 55 reviews ## Who uses Splashtop? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 164 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 164 reviews IT & Software Development 29% IT & Software Development 29% Administrative 22% Finance & Accounting 17% Entrepreneurs/ Owners 10% Others 22% Top industries Based on 164 reviews Information Technology and Services 55% Health, Wellness and Fitness 14% Construction 13% Computer Software 10% Other 8% ## Pros and Cons Simple setup and usability 95% positive reviews out of 128 Most reviewers describe ease of use as essential, highlighting straightforward setup and intuitive daily operation. Occasional lag and slowdowns 42% negative reviews out of 107 Some users report performance and speed issues, mentioning lag, sluggish connections, and inconsistent responsiveness. Kyle T. Manager, 51 - 200 employees. "It is a little pricey for smaller businesses and the startup feature is a little laggy at times." Consistent and stable performance 96% positive reviews out of 51 Most reviewers find reliability crucial, describing stable sessions and minimal disruptions during remote access. Multi-monitor and display challenges 38% negative reviews out of 66 Some users comment screen and monitor support can be confusing, with scaling, resolution, and dual monitor difficulties. Ilona R. Billing Dept, 11 - 50 employees. "I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable" Remote work flexibility and ease 100% positive reviews out of 29 Most users comment working from home is seamless, enabling productivity and flexibility from any location. Karen H. BOOKKEEPER, 2 - 10 employees. "Allows me to work from home almost as easily as being at my business desk" ## Features AI summary Based on 4,297 Remote Desktop reviews Capterra reviewers point to these as the top priorities when choosing Remote Desktop software: - **Secure Login** (**70%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) Splashtop supports all three features that reviewers rate most highly: **Secure Login**, **Remote Access/Control**, and **Access Controls/Permissions**. Together, these capabilities help businesses protect remote sessions, give users reliable access to devices from different locations, and manage who can view or control systems, allowing teams to work securely and efficiently. Secure Login 4.7 (11) 109.09% of 11 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Remote Access/Control 4.8 (269) 91.45% of 269 reviewers that rated this feature as important or highly important With this capability, you can easily connect to and control computers from anywhere, supporting work-from-home, troubleshooting, and collaboration. Reviewers appreciate the reliable connections, ease of use, and fast performance, while some mention occasional connection or notification issues. Access Controls/Permissions 4.8 (104) 87.50% of 104 reviewers that rated this feature as important or highly important Splashtop offers robust access controls, letting you manage who can access which systems and set permissions per user or device. Users think it’s easy to configure, enhances security, and is more effective than previous solutions, with multi-factor authentication and email alerts appreciated. Multiple Monitor Access 4.6 (49) 87.76% of 49 reviewers that rated this feature as important or highly important Access multiple screens from one centralized location Remote Monitoring & Management 4.6 (42) 80.95% of 42 reviewers that rated this feature as important or highly important This aspect lets you monitor and manage remote systems efficiently, supporting updates and troubleshooting. Some reviewers find it easy to set up, secure, and a real time-saver, though a few report occasional software glitches or wish for more alert options. Screen Sharing 4.6 (103) 78.64% of 103 reviewers that rated this feature as important or highly important Screen sharing helps you collaborate, demonstrate, and support others remotely. Reviewers indicate it’s simple to use, reliable, and valuable for training, troubleshooting, and presentations, though a few mention occasional display scaling challenges on different monitor sizes. Splashtop 63 features Splashtop offers robust access controls, letting you manage who can access which systems and set permissions per user or device. Users think it’s easy to configure, enhances security, and is more effective than previous solutions, with multi-factor authentication and email alerts appreciated. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Verify the identity of users/devices to enable secure access Create backups and provide methods to recover deleted/lost data Communicate using direct chat or messages within the system Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Identify component attributes like servers, hardware, software, and manage relationships across all services Add customized logos and colors to align with company branding Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Access system information, including hardware and software configuration, to perform diagnostics Assemble applications and processes by dragging over and arranging pre-built components Monitor and track what your employees are doing A chronological record of actions or occurrences within a network, software, or process Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more It gives you a straightforward way to move files between local and remote computers. Reviewers appreciate the quick, secure transfers, drag-and-drop convenience, and support for large files, though some mention the interface can feel slow or clunky at times. Managing service requests, incidents, IT issues & support with a ticketing system Track and manage inventory levels to maintain proper supply Identify and respond to unexpected problems or failures (ie. "negative events") Managing inventories and tracking changes to hardware and software configurations Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Ability to chat online in real time Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Access multiple screens from one centralized location Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Helps control, track and monitor printing processes Engage in direct, instant messaging with customers, users, etc. Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made With this capability, you can easily connect to and control computers from anywhere, supporting work-from-home, troubleshooting, and collaboration. Reviewers appreciate the reliable connections, ease of use, and fast performance, while some mention occasional connection or notification issues. This aspect lets you monitor and manage remote systems efficiently, supporting updates and troubleshooting. Some reviewers find it easy to set up, secure, and a real time-saver, though a few report occasional software glitches or wish for more alert options. Print remote documents from multiple devices Provide support to your customers and employees remotely over a shared network Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Record and save a video file of what is happening on a computer screen Screen sharing helps you collaborate, demonstrate, and support others remotely. Reviewers indicate it’s simple to use, reliable, and valuable for training, troubleshooting, and presentations, though a few mention occasional display scaling challenges on different monitor sizes. Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Record active support and chat sessions for auditing and training Transfer a support session to another team member Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow customers/users to submit support queries and service requests Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Presenter can see and hear participants and vice versa Manage computers located anywhere without the remote customer present at the other end Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.7 (733) 4.7 Based on 733 reviews ## Pricing Value for money 4.8 (643) Free Trial [View pricing plan details](https://www.capterra.com/p/162972/Splashtop-Business-Access/pricing/) Remote Access Pro $8.25 Per User,Per Month It includes: - Multi-to-multi monitor - User role & access management - Chat (in-session and outside session) - Share screen via web link - Remote reboot & Wake-on-LAN - Session recording - Two users into one computer Remote Access Solo $6.00 Flat Rate,Per Month It includes: - High-performance - Robust security - Access from any device - Easy deployment - File transfer - Remote print Remote Access Performance $13.00 Per User,Per Month It includes: - Remote stylus - USB device redirection - Mic passthrough - Ultra high-quality audio (256k or 384k) - YUV 4:4:4 (Better color accuracy) Remote Support SOS $22.00 Other,Per Month It includes: - 10 users per license - High-performance - Robust security - Attended access with session code - Attended support for iOS & Android devices - Session reboot & reconnect - Elevate to admin - Custom branding of SOS app - PSA ticketing & ITSM integration - Two technicians in one support session - Chat - File transfer (including copy-and-paste and drag-and-drop) - Session recording - Multi-to-multi monitor - Share screen via web link - User role & access management Splasthop Enterprise Contact us for pricing Autonomous Endpoint Management Contact us for pricing Value for money 4.8 (643) 4.8 Based on 643 reviews ## Integrations [ Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)[ Atera](https://www.capterra.com/p/144309/Atera/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[ Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[ Naverisk](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/)[ IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/)[ Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (485) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (485) 4.7 Based on 485 reviews ## User reviews Overall rating 4.7 Based on 734 reviews Filter by rating 5(582) 4(119) 3(21) 2(10) 1(2) Mentioned topic Sorted by most recent JP Jose P. CEO Computer & Network Security ### "Remote support ease and affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2026 my overall experienced can be summarized to more than 10 clients I have moved to use Splashtop instead of other platforms. Pros First think I like was the price, second, it's easy to instal, deploy and use. I'm able to assist my client in a heartbeat, easy connect, with a minimum of bugs or corruptions. Always update to ensure connectivity. If I have a question it's easy to receive support from Splastop team. I had never experienced connection issues while using this product. Cons I can't think of a cons for the time I have used this product. the only way it could be better is if it was free. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cost of this product is less expensive that the other option Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Ken L. Volunteer Computer Software ### "Versitile and simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2026 Great for IOS and Windows. You don't have to have any technical ability to set up the software. It is very simple to use. Pros Easy to set up and use. Great for remote on IOS and Windows. Seemless operation of remote computers. Cons I really couldn't find anything wrong with the application. At first I thought it was a little bit of a drag that I had to pay for a small license. But tried to find something free that talks to iOS. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reasons for choosing Splashtop Teams won't work for remote into iOS. It's hard to find remote software that will work on a windows machine and remote contro iOS Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CL Chris L. Founder Computer Software ### "High quality remote access" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 I'm extremely efficient, able to purchase and get using within a minute or two. I haven't had the need for a support request yet, however they do very good messaging around upcoming maintenance windows. Pros Very reliable. Consistent behavior. Excellent responsiveness on remote sessions. Identical experience across Mac and PC. Overall, a very high-quality product. Cons On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh. A minor annoyance that one would only assume would be common with the complicated solution domain like this. Alternatives considered [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reasons for choosing Splashtop Performance much better on Splashtop than on CRD. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW Julianne W. Manager Hospital & Health Care ### "So happy I moved over to Splashtop!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 12, 2026 Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent. Pros Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining Splashtop and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints! Cons I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen. Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Prior service was frustrating and unacceptable in performance. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reasons for choosing Splashtop Anydesk seemed overkill for my needs and was definitely not easy to use or set up and was also more expensive. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Mila M. Practice Manager Health, Wellness and Fitness ### "Amazing program for giving me access to my work from home or on the road! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2026 Love the freedom it gives me to work from home or on the road. I dont feel so tied to the office, because I can log straight onto my work computer from home! Pros I love the access to all of my work documents etc. even when I am away. It allows me to work remotely much easier! Cons It can sometimes lag a little, or shut down unexpectedly but overall the program is great and I recommend it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Vanessa C. Sales Manager Construction ### "Reliable and Efficient Remote Access Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2026 My overall experience with Splashtop has been extremely fulfilling. The tool ensures we offer remote assistance quickly so our remote employees do not face any downtime. Pros Splashtop has highly proactive and responsive clients support team that offers helps 24/7 so our team do not experience downtime. I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills. Cons I have not experienced any challenges with Splashtop. It has been a seamless tool for us. NO dislikes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Dave L. Chief Engineer Events Services ### "Splashtop Product Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 16, 2026 We use Splashtop for access to our building controls system and we can access it from anywhere in the world. Pros You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem with billing. Cons Not a lot of complaints for this product, my subscription allows 3 computers on at once, they could add a couple more users. 3 users is still a good deal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Sandra H. Owner Health, Wellness and Fitness ### "Love Splashtop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2026 It is a very easy app to use and understand. It is much more reaponsive than the last remote service that I used Pros I like the clean and easy look of Splashtop as well as the responsiveness of the site. It is easy to use Cons I am just learning about how to print from my remote computer to the one that is near me. There is a bit of a learning curve Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Looking for a better product to replace the last software I used Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MH Mary H. Bookkeeper Accounting ### "Great Value for Me and My Clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2026 My overall experience has been amazing. This has made my business grow tremendously. I can work from anywhere anytime. Pros This is a wonderful product to connect with my client's computers. The price is a great value for each of my clients. It is very easy to use and not much set up. The chat functions with customer service is quick. Cons I have been using this for almost five years and I don't have any complaints yet. I guess the only complaint I would have is that sometime it stops streaming on my client's computer and I need to call and ask them to run it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JC Jeff C. CEO Oil & Energy ### "Still a Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 great, secure, no admin time overhead. works every time we want to access the system - and never any failures Pros Moved to new location with new internet service and new provider, splashtop performed perfectly after the move Cons no cons, simple and reliable, it is easy for users to use and access systems remotely with no relearning every time they log into the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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