# Splashtop Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Splashtop Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access

---

# 

 Splashtop Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Splashtop

## What is Splashtop?

Splashtop Business Access is a remote desktop solution for business professionals and small teams working remotely. Access your work computers from any computer, including Chromebooks or mobile devices. Includes free apps for iOS and Android. Splashtop Business Access features include: + Unbeatable price (save up to 80% compared to other comparable remote desktop solutions) + High performance + Remote file transfer and print + Remote wake + Session recording Get started with a free trial

## What is Splashtop used for?

[Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Work](https://www.capterra.com/remote-work-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 734 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

2%

Pros & cons

Simple setup and operation

Consistent and stable performance

Occasional lag and slowdowns

Multi-monitor and scaling challenges

Starting price

$8.25

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   IT Management / 2026
-   Managed Service Providers (MSP) / 2026
-   Remote Desktop / 2025
-   Remote Support / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   IT Management / 2026
-   Managed Service Providers (MSP) / 2026
-   Remote Desktop / 2026
-   Remote Support / 2026
-   Remote Work / 2026

Our "Best of" badge program showcases products with the highest ratings...

## Splashtop alternatives

Highest Rated

[4.9 (283)](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting price

$29.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (1,418)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/)

Starting price

$480.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/)

Starting price

$34.90

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/162972/Splashtop-Business-Access/alternatives/)

## FAQs about Splashtop

Overview

### What problems does Splashtop solve?

Splashtop solves the problem of being tied to office computers by giving reliable remote access to desktops, files, and on-premise software like accounting systems from home, travel, or after hours. IT teams, small business owners, finance staff, and distributed operations managers benefit from fast deployment, dependable support, and reduced travel downtime.

Answer based on 316 reviews

Overview

### Which roles and teams benefit most from Splashtop?

Splashtop is most used by IT managers, systems administrators, and IT consultants who need secure remote access for device support, troubleshooting, and software maintenance. Small-business owners, executives, and office managers benefit from accessing work computers remotely, while finance and operations staff use it to reach business systems and files from anywhere.

Answer based on 731 reviews

Overview

### What company size and industries is Splashtop built for?

Splashtop is built mainly for small businesses, which make up 93% of reviewers, especially in Information Technology and Services at 14%. It also serves any organization needing remote access to work or home computers or remote support, with additional reviewer representation from Accounting at 9% and Construction at 5%.

Answer based on 733 reviews

Features and Usability

### What are the key features of Splashtop?

Splashtop includes core remote access and remote support features such as unattended access, remote control, file transfer, chat, and mobile access. Differentiating capabilities include multiple monitor access, screen sharing and session recording, remote printing, and security controls like two-factor authentication, SSL security, and role-based permissions.

Answer based on 356 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Splashtop starts at $6/month for the Remote Access Solo plan, with Pro at 8.25/user/month, Performance at 13/user/month, and SOS at 22/month; a free trial is available. Reviewers often call it affordable and a money-saver, though some cite SOS cost concerns, per-user licensing, and computer limits.

Answer based on 245 reviews

Integrations

### Which third-party tools and platforms does Splashtop integrate with?

Splashtop integrates with Atera, Syncro, NinjaOne, Naverisk, and Microsoft Azure, with additional catalog connections including Autotask PSA, ServiceNow, and Spiceworks Cloud Help Desk. These integrations center on RMM, PSA, help desk, identity, and endpoint management workflows used for remote access and support.

Answer based on 38 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Splashtop?

Splashtop is generally easy to onboard, with webinars, videos, and documentation available for training. Reviewers say most teams, including many nontechnical users, get started quickly with minimal training. Admins and support staff may need a short learning curve for setup, while less tech-savvy users can need extra guidance during installation.

Answer based on 13 reviews

Getting Started and Support

### What customer support options does Splashtop offer, and how do users rate the experience?

Splashtop offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and clear, with fast replies and useful maintenance updates. Some reviewers report inconsistent experiences, including canned answers, slower help, or support that feels hit and miss when technical issues arise.

Answer based on 169 reviews

## Who uses Splashtop?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 170 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 170 reviews

IT & Software Development

29%

IT & Software Development

29%

Administrative

22%

Finance & Accounting

16%

Entrepreneurs/ Owners

10%

Others

23%

Top industries

Based on 170 reviews

Information Technology and Services

55%

Health, Wellness and Fitness

14%

Construction

13%

Computer Software

10%

Other

8%

## Pros and Cons

Simple setup and operation

94% positive reviews out of 126

Most reviewers indicate ease of use makes onboarding straightforward, with intuitive setup and minimal learning curve for all users.

Occasional lag and slowdowns

42% negative reviews out of 107

Some users report performance and speed issues, including lag, slow connections, and reduced responsiveness during remote sessions.

Paul C

Director, 11 - 50 employees.

"The response time is a little slower than actual time on the remote access"

Consistent and stable performance

96% positive reviews out of 51

Most reviewers describe reliability as a key strength, highlighting stable sessions, minimal disruptions, and dependable long-term use.

Multi-monitor and scaling challenges

38% negative reviews out of 66

Some reviewers find screen and monitor support lacking, with difficulties handling multiple displays, scaling, and resolution adjustments.

Ilona R

Billing Dept, 11 - 50 employees.

"I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable"

Remote work flexibility and ease

100% positive reviews out of 29

Most reviewers find working from home seamless, enabling flexible schedules, quick transitions, and efficient remote productivity.

Karen H

BOOKKEEPER, 2 - 10 employees.

"Allows me to work from home almost as easily as being at my business desk"

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Remote Access/Control

4.8 (269)

91.45% of 269 reviewers that rated this feature as important or highly important

With this capability, you can easily connect to and control computers from anywhere, supporting work-from-home, troubleshooting, and collaboration. Reviewers appreciate the reliable connections, ease of use, and fast performance, while some mention occasional connection or notification issues.

Access Controls/Permissions

4.8 (104)

87.50% of 104 reviewers that rated this feature as important or highly important

Splashtop offers robust access controls, letting you manage who can access which systems and set permissions per user or device. Users think it’s easy to configure, enhances security, and is more effective than previous solutions, with multi-factor authentication and email alerts appreciated.

Screen Sharing

4.6 (103)

78.64% of 103 reviewers that rated this feature as important or highly important

Screen sharing helps you collaborate, demonstrate, and support others remotely. Reviewers indicate it’s simple to use, reliable, and valuable for training, troubleshooting, and presentations, though a few mention occasional display scaling challenges on different monitor sizes.

File Transfer

4.7 (59)

81.36% of 59 reviewers that rated this feature as important or highly important

It gives you a straightforward way to move files between local and remote computers. Reviewers appreciate the quick, secure transfers, drag-and-drop convenience, and support for large files, though some mention the interface can feel slow or clunky at times.

Remote Monitoring & Management

4.6 (42)

80.95% of 42 reviewers that rated this feature as important or highly important

This aspect lets you monitor and manage remote systems efficiently, supporting updates and troubleshooting. Some reviewers find it easy to set up, secure, and a real time-saver, though a few report occasional software glitches or wish for more alert options.

Real-Time Chat

4.2 (76)

31.58% of 76 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Splashtop 63 features

Splashtop offers robust access controls, letting you manage who can access which systems and set permissions per user or device. Users think it’s easy to configure, enhances security, and is more effective than previous solutions, with multi-factor authentication and email alerts appreciated.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Prevents, detects and removes malware

Application programming interface that allows for integration with other systems/databases

Verify the identity of users/devices to enable secure access

Create backups and provide methods to recover deleted/lost data

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Identify component attributes like servers, hardware, software, and manage relationships across all services

Add customized logos and colors to align with company branding

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Access system information, including hardware and software configuration, to perform diagnostics

Assemble applications and processes by dragging over and arranging pre-built components

Monitor and track what your employees are doing

A chronological record of actions or occurrences within a network, software, or process

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

It gives you a straightforward way to move files between local and remote computers. Reviewers appreciate the quick, secure transfers, drag-and-drop convenience, and support for large files, though some mention the interface can feel slow or clunky at times.

Managing service requests, incidents, IT issues & support with a ticketing system

Track and manage inventory levels to maintain proper supply

Identify and respond to unexpected problems or failures (ie. "negative events")

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Ability to chat online in real time

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Access multiple screens from one centralized location

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Helps control, track and monitor printing processes

Engage in direct, instant messaging with customers, users, etc.

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

With this capability, you can easily connect to and control computers from anywhere, supporting work-from-home, troubleshooting, and collaboration. Reviewers appreciate the reliable connections, ease of use, and fast performance, while some mention occasional connection or notification issues.

This aspect lets you monitor and manage remote systems efficiently, supporting updates and troubleshooting. Some reviewers find it easy to set up, secure, and a real time-saver, though a few report occasional software glitches or wish for more alert options.

Print remote documents from multiple devices

Provide support to your customers and employees remotely over a shared network

Deploy updates or install new software remotely

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Record and save a video file of what is happening on a computer screen

Screen sharing helps you collaborate, demonstrate, and support others remotely. Reviewers indicate it’s simple to use, reliable, and valuable for training, troubleshooting, and presentations, though a few mention occasional display scaling challenges on different monitor sizes.

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats

Record active support and chat sessions for auditing and training

Transfer a support session to another team member

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Allow customers/users to submit support queries and service requests

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Take actions to troubleshoot issues for networks, devices, etc.

Extra layer of security that requires not only a password and username but also something specific to that user

Presenter can see and hear participants and vice versa

Manage computers located anywhere without the remote customer present at the other end

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Get Advice

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Features

4.7 (733)

4.7

Based on 733 reviews

## Pricing

Value for money

4.8 (643)

Free Trial

[View pricing plan details](https://www.capterra.com/p/162972/Splashtop-Business-Access/pricing/)

Remote Access Pro

$8.25

Per User,Per Month

It includes:

-   Multi-to-multi monitor
-   User role & access management
-   Chat (in-session and outside session)
-   Share screen via web link
-   Remote reboot & Wake-on-LAN
-   Session recording
-   Two users into one computer

Remote Access Solo

$6.00

Flat Rate,Per Month

It includes:

-   High-performance
-   Robust security
-   Access from any device
-   Easy deployment
-   File transfer
-   Remote print

Remote Access Performance

$13.00

Per User,Per Month

It includes:

-   Remote stylus
-   USB device redirection
-   Mic passthrough
-   Ultra high-quality audio (256k or 384k)
-   YUV 4:4:4 (Better color accuracy)

Remote Support SOS

$22.00

Other,Per Month

It includes:

-   10 users per license
-   High-performance
-   Robust security
-   Attended access with session code
-   Attended support for iOS & Android devices
-   Session reboot & reconnect
-   Elevate to admin
-   Custom branding of SOS app
-   PSA ticketing & ITSM integration
-   Two technicians in one support session
-   Chat
-   File transfer (including copy-and-paste and drag-and-drop)
-   Session recording
-   Multi-to-multi monitor
-   Share screen via web link
-   User role & access management

Value for money

4.8 (643)

4.8

Based on 643 reviews

## Integrations

[

Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)[

Atera](https://www.capterra.com/p/144309/Atera/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[

Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/)[

Naverisk](https://www.capterra.com/p/171182/Naverisk-RMM-PSA/)[

IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/)[

Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (485)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (485)

4.7

Based on 485 reviews

## User reviews

Overall rating

4.7

Based on 734 reviews

Filter by rating

5(582)

4(119)

3(21)

2(10)

1(2)

Mentioned topic

Sorted by most recent

JP

Jose P.

CEO

Computer & Network Security

### "Remote support ease and affordable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 26, 2026

my overall experienced can be summarized to more than 10 clients I have moved to use Splashtop instead of other platforms.

Pros

First think I like was the price, second, it's easy to instal, deploy and use. I'm able to assist my client in a heartbeat, easy connect, with a minimum of bugs or corruptions. Always update to ensure connectivity. If I have a question it's easy to receive support from Splastop team. I had never experienced connection issues while using this product.

Cons

I can't think of a cons for the time I have used this product. the only way it could be better is if it was free.

Switched from

[LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/)

cost of this product is less expensive that the other option

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Ken L.

Volunteer

Computer Software

### "Versitile and simple"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

Great for IOS and Windows. You don't have to have any technical ability to set up the software. It is very simple to use.

Pros

Easy to set up and use. Great for remote on IOS and Windows. Seemless operation of remote computers.

Cons

I really couldn't find anything wrong with the application. At first I thought it was a little bit of a drag that I had to pay for a small license. But tried to find something free that talks to iOS.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reasons for choosing Splashtop

Teams won't work for remote into iOS. It's hard to find remote software that will work on a windows machine and remote contro iOS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Chris L.

Founder

Computer Software

### "High quality remote access"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2026

I'm extremely efficient, able to purchase and get using within a minute or two. I haven't had the need for a support request yet, however they do very good messaging around upcoming maintenance windows.

Pros

Very reliable. Consistent behavior. Excellent responsiveness on remote sessions. Identical experience across Mac and PC. Overall, a very high-quality product.

Cons

On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh. A minor annoyance that one would only assume would be common with the complicated solution domain like this.

Alternatives considered

[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)

Reasons for choosing Splashtop

Performance much better on Splashtop than on CRD.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Julianne W.

Manager

Hospital & Health Care

### "So happy I moved over to Splashtop!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 12, 2026

Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent.

Pros

Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining Splashtop and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints!

Cons

I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen.

Switched from

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Prior service was frustrating and unacceptable in performance.

Alternatives considered

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reasons for choosing Splashtop

Anydesk seemed overkill for my needs and was definitely not easy to use or set up and was also more expensive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mila M.

Practice Manager

Health, Wellness and Fitness

### "Amazing program for giving me access to my work from home or on the road! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

Love the freedom it gives me to work from home or on the road. I dont feel so tied to the office, because I can log straight onto my work computer from home!

Pros

I love the access to all of my work documents etc. even when I am away. It allows me to work remotely much easier!

Cons

It can sometimes lag a little, or shut down unexpectedly but overall the program is great and I recommend it!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VC

Vanessa C.

Sales Manager

Construction

### "Reliable and Efficient Remote Access Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 17, 2026

My overall experience with Splashtop has been extremely fulfilling. The tool ensures we offer remote assistance quickly so our remote employees do not face any downtime.

Pros

Splashtop has highly proactive and responsive clients support team that offers helps 24/7 so our team do not experience downtime. I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills.

Cons

I have not experienced any challenges with Splashtop. It has been a seamless tool for us. NO dislikes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Dave L.

Chief Engineer

Events Services

### "Splashtop Product Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 16, 2026

We use Splashtop for access to our building controls system and we can access it from anywhere in the world.

Pros

You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem with billing.

Cons

Not a lot of complaints for this product, my subscription allows 3 computers on at once, they could add a couple more users. 3 users is still a good deal.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sandra H.

Owner

Health, Wellness and Fitness

### "Love Splashtop"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2026

It is a very easy app to use and understand. It is much more reaponsive than the last remote service that I used

Pros

I like the clean and easy look of Splashtop as well as the responsiveness of the site. It is easy to use

Cons

I am just learning about how to print from my remote computer to the one that is near me. There is a bit of a learning curve

Switched from

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)

Looking for a better product to replace the last software I used

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Mary H.

Bookkeeper

Accounting

### "Great Value for Me and My Clients"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2026

My overall experience has been amazing. This has made my business grow tremendously. I can work from anywhere anytime.

Pros

This is a wonderful product to connect with my client's computers. The price is a great value for each of my clients. It is very easy to use and not much set up. The chat functions with customer service is quick.

Cons

I have been using this for almost five years and I don't have any complaints yet. I guess the only complaint I would have is that sometime it stops streaming on my client's computer and I need to call and ask them to run it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jeff C.

CEO

Oil & Energy

### "Still a Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2026

great, secure, no admin time overhead. works every time we want to access the system - and never any failures

Pros

Moved to new location with new internet service and new provider, splashtop performed perfectly after the move

Cons

no cons, simple and reliable, it is easy for users to use and access systems remotely with no relearning every time they log into the system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

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