--- title: "Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Splashtop the right Managed Service Providers (MSP) solution for you? Explore 735 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/" page_type: "reviews" language: "en" --- Splashtop 4.7 (735) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Splashtop Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews DL Dave L Chief EngineerEvents Services, 51 - 200 employeesUsed the software for: More than 2 years. “We use Splashtop for access to our building controls system and we can access it from anywhere in the world.“ March 16, 2026 CL Chris L FounderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh.“ April 22, 2026 AW Andrew W Support SpecialistInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong.“ December 26, 2025 MM Mith M IT Team LeadInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which doesn't happen with other solutions.“ June 27, 2025 LK Lorenzo K Security Project EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote support tool at my place of work.“ July 21, 2025 JA Julian A IT SpecialistMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker.“ April 3, 2025 DL Dave L Chief EngineerEvents Services, 51 - 200 employeesUsed the software for: More than 2 years. “You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem with billing.“ March 16, 2026 DB Daniel B Director - Technical Support and ImplementationComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “A major source of frustration when you are under pressure to resolve issues remotely.“ December 20, 2025 ## Showing most helpful reviews Showing 1-25 of 735 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James L. Product Manager Media Production Used the software for: 6-12 months ### "A solid remote access option while others get worse. " December 30, 2025 5.0 I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. Splashtop hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. Pros Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. Cons The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing Splashtop Good price, good features, SOCII compliance, easy to purchase. Review Source Rodrigo M. Ceo Computer & Network Security Used the software for: 6-12 months ### "Outstanding support and an exceptional customer experience" January 28, 2026 5.0 Pros Outstanding support and an exceptional customer experience Honestly, I never imagined I would have this level of access and attention from the Splashtop team. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer Didn’t support me and I didn’t feel well taken care of. Review Source RW Rich W. Executive Director Computer Networking Used the software for: 2+ years ### "Simple, Cost Effective Remote Tool" August 11, 2026 4.0 It is an excellent backup remote utility to my main Remote Access app. It is simple to use and teach new techs. Pros Splashtop's main draw for MSP work is cost-effective, fast remote access: it delivers comparable core remote access to competitors like TeamViewer at a lower price with concurrent-technician licensing, which usually wins for cost-conscious MSPs, and it offers high-definition video and audio streaming, cross-platform compatibility across Windows, Mac, Linux, iOS, and Android, and unattended access that lets technicians connect without end-user approval. It's also built for compliance-sensitive environments, with TLS and 256-bit AES encryption plus HIPAA, CCPA, GDPR, and SOC 2 compliance, and integrates with PSA/ticketing tools like Zendesk, Freshdesk, ServiceNow, and Autotask — though it's worth noting it's remote access/support only and would need to sit alongside separate patching, monitoring, and ticketing tools rather than replace them. Cons The main drawbacks: it's scope-limited — it handles remote control only, not ticketing, patching, or monitoring, so it works as one piece of a larger stack rather than a full RMM replacement. On the technical side, reviewers note limited compatibility with Linux devices, which reduces usefulness in Linux-heavy environments, and file transfer speeds that lag behind other remote support tools, slowing workflows. Billing can also be a friction point — Remote Access plans (Solo, Pro, Performance) require annual prepayment only, with monthly billing available solely on the Remote Support (SOS) plans. Review Source DB Daniel B. Director - Technical Support and Implementation Computer & Network Security Used the software for: 1-2 years ### "Splashtop became Crashtop" December 20, 2025 2.0 It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations. In the last month it has become nearly unusable by a many of us. It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times. Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again. A major source of frustration when you are under pressure to resolve issues remotely. Their support became bad with time. Pros It's easy to deploy. The interface is smooth. It has wonderful features. It's fairly easy to manage. Cons It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). It crashes so often that, internally, it has become known as Crashtop. Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool. I'm sure, as you know, your mileage will vary. Here ==> it has been ostracized. Their support used to be decent but as of late it became rather useless. You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support. Alternatives considered [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) Reason for choosing Splashtop Mostly based on functionality and features. Switched from [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Select GoTo Connect from the drop down but the actual product used was GoToAssist. We were told that GoToAssist was being sunset and needed to migration to RescueAssist but that did not fit our plans. Review Source JP Jose P. CEO Computer & Network Security Used the software for: 1-2 years ### "Remote support ease and affordable" May 26, 2026 5.0 my overall experienced can be summarized to more than 10 clients I have moved to use Splashtop instead of other platforms. Pros First think I like was the price, second, it's easy to instal, deploy and use. I'm able to assist my client in a heartbeat, easy connect, with a minimum of bugs or corruptions. Always update to ensure connectivity. If I have a question it's easy to receive support from Splastop team. I had never experienced connection issues while using this product. Cons I can't think of a cons for the time I have used this product. the only way it could be better is if it was free. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cost of this product is less expensive that the other option Review Source JW Julianne W. Manager Hospital & Health Care Used the software for: Less than 6 months ### "So happy I moved over to Splashtop!" April 12, 2026 5.0 Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent. Pros Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining Splashtop and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints! Cons I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop Anydesk seemed overkill for my needs and was definitely not easy to use or set up and was also more expensive. Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Prior service was frustrating and unacceptable in performance. Review Source BS Brian S. End User Services Technician Consumer Goods Used the software for: Less than 6 months ### "No Fuss, Highly Customizable, Excellent Value!" December 22, 2025 5.0 From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in my organization without any issues. I am looking forward to utilizing the add-ons, especially the software updates. Pros My company loved the price, yet I love the capabilities. Its so easy to deploy, and the customization is wonderful. I am a very organized person and the computer management options are everything I need. This software checks all the boxes. Cons I would like to be able to switch screens on the device I am remoted into easier. There is only one button to switch and some of my customers have multiple monitors I need to flip through. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Splash top was easier to deploy and much more customizable than TeamViewer. Switched from [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Price was a big concern for my company. Also, we downsized so I am the only one using this product in my company. Review Source VR Verified Reviewer Sys Admin Logistics and Supply Chain Used the software for: 6-12 months ### "Great features and very reliable!" July 31, 2025 4.0 Very reliable with minimal issues. It's difficult to recall a time when there was an outage for the product. Pros Better pricing model than the competitor we were using. The options available were also not as limitied. Cons We have run into some issues on some laptops that go to sleep. The SplashTop agent is running but you cannot connect. You have to close the agent on the remote computer and reopen it. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop Better features for the pricing. The ratings were also better. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost and reliability were an issue with the previous product. Review Source AW Andrew W. Support Specialist Information Technology and Services Used the software for: Less than 6 months ### "Simple and clean " December 26, 2025 5.0 Very pleasant - helps make my job a lot easier when a script doesn't cut it and when I won't be able to walk a client over the phone through a fix. Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong. Pros Very simple to use, convenient tools that make it so I can perform remote IT effectively. The ability to swap between admin controls when things get serious and ease of management are the most valuable tools. Cons At the moment, the only complaint I would have is the way multiple monitors are handled. In Splashtop business I can setup a client with 3 monitors in 3 windows for easy use, but in the RMM app I have to swap between monitors one by one. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cleaner UI that integrated well with the ticket management system we use (Syncro). Review Source CL Chris L. Founder Computer Software Used the software for: Less than 6 months ### "High quality remote access" April 22, 2026 5.0 I'm extremely efficient, able to purchase and get using within a minute or two. I haven't had the need for a support request yet, however they do very good messaging around upcoming maintenance windows. Pros Very reliable. Consistent behavior. Excellent responsiveness on remote sessions. Identical experience across Mac and PC. Overall, a very high-quality product. Cons On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh. A minor annoyance that one would only assume would be common with the complicated solution domain like this. Alternatives considered [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing Splashtop Performance much better on Splashtop than on CRD. Review Source SH Sandra H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Splashtop" February 26, 2026 5.0 It is a very easy app to use and understand. It is much more reaponsive than the last remote service that I used Pros I like the clean and easy look of Splashtop as well as the responsiveness of the site. It is easy to use Cons I am just learning about how to print from my remote computer to the one that is near me. There is a bit of a learning curve Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Looking for a better product to replace the last software I used Review Source BS Brad S. COO Market Research Used the software for: Less than 6 months ### "Extra Monitors, Reliability and Super Fair Pricing" December 5, 2024 5.0 Super positive. When my outdated SSL VPN device went EOL and I was in need of a way to inexpensively access my office resources when working remotely, I demoed Splashtop and others and Splashtop just worked! The pricing is fair, and I have been super happy thus far. Pros I love the ability utilize an extra monitor when connecting remotely. My remote system has 2 monitors. My local system has 3, and using Splashtop I can take advantage of the extra monitor I have. I didn't know this was possible when I signed up, but it is the biggest perk I have found! Cons No true cons. If I had to find an issue it is that sometimes the video quality is a little subpar. It is intermittent, and it could be a config error. It hasn't bother me enough to really spend time diving into it. Alternatives considered [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Reason for choosing Splashtop Fair Pricing and ease of use. Add in virtual monitors and its a home run! Review Source Response from Splashtop March 19, 2025 Hello Brad, We appreciate you taking the time to share your positive experience with Splashtop. It's great to hear that the ability to utilize multiple monitors has been a great feature for you. We're glad that our product has been user-friendly at a cost-efficient price. As for adding virtual monitors, you can refer to the article below. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access. Article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/16913613811355-Virtual-display MC Matthew C. IT Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Splashtop - My Favorite Unattended Remote Access Program" October 18, 2024 5.0 The overall ease of installation and use is refreshing. The deployment package for Splashtop Streamer is easy to create and install, the UI is less cluttered because they're not trying to do too much. I wish there were a way to have the Splashtop Business app to start with Windows like the Streamer does, but honestly I can't say enough good things about Splashtop. Pros I switched to Splashtop from TeamViewer for unattended remote access, and I couldn't be happier. The price is hundreds of dollars cheaper per year, and the functionality and ease of use is comparable. Creating a deployment package was straightforward, and the SOS app for attended sessions is light and easy to have remote users run. Cons My only gripe is that there is a very slight delay in input to a remote computer compared to TeamViewer. It does not impede my work, and the price trade-off is worth the slight delay honestly. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing Splashtop Price was the biggest factor. But also I wanted something that was all about the unattended access and not trying to do too much at once. And while Splashtop does have addon options, they don't shove it in you face like some others ::coughTeamViewercough:: Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The price for TeamViewer was ridiculously high, even with discounts. Also, certain features were locked behind paywalls or were otherwise broken and not fixed with their big UI update earlier this year. The new UI is TERRIBLE. Review Source Response from Splashtop March 19, 2025 Hello Matthew, Thank you for taking the time to leave a positive review on Splashtop. We're glad that Splashtop has been the right choice to better fit your needs than other alternatives. We aim to provide an affordable cost-efficient solution without compromising on performance, so it's great to hear your satisfaction with our pricing. It's also great to know that our product is user-friendly. Your feedback is invaluable to us and helps us improve. Thank you for choosing Splashtop. Your satisfaction means everything to us. We’re here to ensure you have the best remote access experience possible, providing your business with what you need. SL Sylvain L. Computer technicien Computer & Network Security Used the software for: 2+ years ### "Splashtop my goto solution for an easy remote access." September 23, 2024 5.0 I have been using this solution for my customers for the last 8 years. It was a switch from Logmein who (back then) was closing or changing price range dramatically. Splashtop as been my only solution from 2014 until this year. Pros It's a cross-platform solution, easy installation for remote access. Price is really cheap. Lots of remotes information and option to control the remote devices. Software as fast response from remote machine. Cons The Linux version is not fully working, still as a few bug. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Price was too high on TeamViewer. So I stayed with Splashtop. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Price and the fact that Logmein was about to close down or change dramatically its pricing (back then in 2014) Review Source Response from Splashtop March 19, 2025 Hello Sylvain, Thank you for sharing your thoughts on Splashtop and for sticking with us since 2014. We're glad we could provide a high-quality remote access solution at a cost-efficient price. We apologize if Splashtop does not fully function on Linux, however, if you encounter such issues, you can submit a support ticket and our team will be happy to assist. Thank you for choosing Splashtop. We hope to continue meeting your expectations for more years to come. David M. IT Technician Oil & Energy Used the software for: 1-2 years ### "David's Splashtop Review" March 23, 2024 5.0 Splashtop works very well and has a bunch of features i find usefull such as two factor authentication which guarantees me my connections are safe. Pros Splashtop is supported on windows, mac and even linux and as so i can use it on any laptop or computer we have at the company. Splashtop also offers a free trail. Cons Remote printing on Splashtop sometimes does not work so well and needs a few tries to work. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Splashtop is more user friendly and offers better security. Review Source Response from Splashtop May 20, 2024 Hello David, Thank you for your review of Splashtop. We're glad to hear that you find its compatibility across Windows, Mac, and Linux beneficial for your company. Your feedback on the occasional issues with remote printing is valuable, and we hope our support team can assist in resolving this. We hope to continue providing an excellent remote connection product. Thank you for choose Splashtop. AW Art W. VP Business Supplies and Equipment Used the software for: 2+ years ### "Splashtop Remote Is The GOAT" July 26, 2023 5.0 Overall Splashtop is a gamesaver for me on many occasions when I need remote access to my work computer while on the toad. Pros Being able to remotely access my office and home computers is vital to my business. Cons It would be nice if we could have two simultaneous remote connections as part of the standard subscription. Reason for choosing Splashtop Good reputation and fair pricing. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeanViewer got hacked on one of the remote computers. Review Source Response from Splashtop January 29, 2024 Hello Art, Thank you for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our service has been a game-changer for your business by providing essential remote access to both your office and home computers. We appreciate your constructive feedback regarding the desire for two simultaneous remote connections as part of the standard subscription. We constantly strive to enhance our offerings, and your input is valuable to us. We also appreciate your trust in our reputation and find our pricing fair. We understand the importance of security, and we're glad you chose Splashtop after experiencing concerns with another provider. Thank you for choosing Splashtop, and we look forward to continuously providing you with excellent remote access solutions. If you have any further suggestions or feedback, please feel free to reach out to our support team. PS Phyllis S. Admin Asst Religious Institutions Used the software for: 2+ years ### "Splashtop is great!" July 26, 2023 5.0 I get to literally work from home! and I can prepare items for transfer to devices that I don't physically have access to like documents to the big copier/printer etc. Pros Splashtop is very critical to my success working remotely from home. Without Splashtop, I would have to commute to the building more than once a week. It is very user-friendly. Cons I recently experienced difficulty connecting with Splashtop using a laptop computer. I don't know if it was settings on the computer or just bad wifi. I was able to do the work using my phone so all was not lost and this is another of the features that is most handy... access using mobile devices, particularly cell phones. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Reason for choosing Splashtop I actually use both of them primarily because on one computer that I access, someone else accesses it too using RemotePC and we would have to log each other out in order to access the computer. I did not wish to share any of the login information for that purpose so they use RemotePC and I use Splashtop. This way no one has to share login info. Review Source Response from Splashtop January 31, 2024 Hello Phyllis, Thank you so much for your positive review and feedback on Splashtop. We understand the convenience it brings by eliminating the need for frequent commuting, and we're delighted to hear that you find it user-friendly. We're glad we could offer you a cost-effective solution compared to other providers. If you have any further questions or concerns, please don't hesitate to reach out. We value your continued trust in Splashtop for your remote work needs. CS Clifton S. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Use Splashtop to Facilitate Remote Access, and Presentations" June 3, 2023 5.0 I have a few computers that I have set up permanent remote access to. For these computers, I can initiate remote access in an unattended state, or without anyone's permission. This is very useful for computers I can administer remotely. I uses the SOS tool on an as-needed basis to do one time support sessions to help a user with a hardware or software problem. I also use the SOS tool to share my screen and present ideas, or show project progress. Pros Splashtop gives me the ability to take my computer expertise and use it to help others. It also gives me the ability to present ideas and to demonstrate designs without the need to meet in person. It allows a collaboration between all the information on both the sender's and the user's computers. Cons It can be challenging for the non-savvy computer user to download and install the SOS app. I usually have to walk them through the process. I don't see where this process could be simplified, I just see some of my clients struggle with it. I think it is a great security feature, forcing them to be fully involved in the decision making process of allowing remote access to their computer. Reason for choosing Splashtop Splashtop offered the features I was interested in with a licensing option that fit the proposed use of the product. It was a full features support program that had a small enough licensing package to work for my small business. I believe it pays for itself, even though I do not charge for the SOS service. I do bill clients for the time involved, and take into consideration the time and travel it saves, and the confidence it instills in my skill set and in my business services. Review Source Response from Splashtop January 19, 2024 Hello Clifton, Thank you for taking the time to share your experience with Splashtop. We appreciate your detailed feedback on both the positive aspects and areas for improvement. We understand the challenges you mentioned regarding the installation process of the SOS app, especially for users less familiar with technology. We appreciate your recognition of the security aspect, as involving clients in the decision-making process for remote access is crucial. While we continuously strive to enhance user experience, your feedback sheds light on areas where further improvement may be beneficial. We're delighted to hear that Splashtop's features aligned with your needs and that the licensing options were suitable for your business. It's rewarding to know that Splashtop has become an integral part of your workflow, providing both unattended remote access and on-demand support sessions. Thank you for choosing Splashtop, and we look forward to continuing to meet and exceed your expectations. LK Lorenzo K. Security Project Engineer Information Technology and Services Used the software for: 2+ years ### "A great remote support tool!" July 21, 2025 4.0 Overall, I appreciate splashtop and it's focus on building off of it's feature set that is somewhat different from it's competitors. I would recommend this to anyone who just needs something to connect to remote workstations. Pros Splashtop has some features over other competition that I greatly appreciate. Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote support tool at my place of work. Cons Some connectivity lag and UI clutter makes this my secondary method of remote connection to client systems. Review Source KC Kaila C. Property Administrator Real Estate Used the software for: 6-12 months ### "Ease of Accesa" September 27, 2025 4.0 Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set up Pros It was convenient for resolving connection issues between internal networks for employees to ease access Cons Splashtop was a little bit of a Learning Curve, and sometimes had connectivity hurdles/limited access Review Source dC desiree C. Financial coordinator Medical Practice Used the software for: 1-2 years ### "great for my needs" February 6, 2025 5.0 It works really well for the few hours a week I can't be present in my office. Pros I love the ability to work productively from home. Cons Nothing to report that I feel needs improvement Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) A free trial ended and was triple your price Review Source Response from Splashtop March 27, 2025 Hello Desiree, Thank you for your positive review of Splashtop. We're glad to hear that our product has allowed you to be productive regardless of your whereabouts. We understand that the convenience of having your workstation accessible at any time is important. Our goal is to provide a seamless and reliable remote access experience so you can work efficiently whenever you need to. If you ever have any questions or feedback, feel free to reach out. We’re always happy to help. Thanks for choosing Splashtop! TD Thomas D. Owner Computer Networking Used the software for: Less than 6 months ### "Splash top works ! " April 1, 2025 5.0 I’ve been using it as a support tool for about a month without any issues. It allows me to help an elderly aunt in a neighboring town without having to rush over to her home Pros Ease of use . Cost factor. Always works . Not overly technical knowledge needed to use Cons So far nothing comes to mind . The product works as described Review Source Response from Splashtop August 28, 2025 Hello Thomas, We're glad to hear that Splashtop has been a great tool for you. It's great to know that you've encountered no issues, allowing you to assist your aunt seamlessly. We look forward to continuing to provide you with a top-notch product. Thank you for the review and for choosing Splashtop. KS Kyle S. AV Technician Information Technology and Services Used the software for: 6-12 months ### "Splashtop Review" December 19, 2024 5.0 Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations. Pros Splashtop is very responsive and never glitchy or choppy. Splashtop has cool advanced features for computer connectivity on the remote end. Cons Nothing comes to mind. I have never had any issues with the software. Review Source Response from Splashtop March 19, 2025 Hello Kyle, Thank you for sharing your positive experience with Splashtop. We're glad to hear that our product has proven to be reliable with a stable connection. We understand that an unreliable connection can be frustrating, stopping you from doing what's most important. However, we're happy to hear that you've encountered no such issues. Your feedback is greatly appreciated. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations. Robert M. Head Of Strategic Marketing Computer Software Used the software for: 1-2 years ### "Splashtop - smooth remote access" August 31, 2023 3.0 The business version also offers many advantages, it can be installed on any device without any additional cost. This allows me to provide support whether I'm in the office, at home, or on the go. Another feature I like about splashtop is that it allows multiple users to provide support simultaneously. Pros I have been using Splashtop for remote access for a long time and its connection is fast and covers all operating systems including mobile. With the increasing mode of remote work, we need unattended access to a variety of devices like servers and phones, and Splashtop does this very well. We even switched from other popular software purely for the cost advantage, it's cheap compared to the competition. A standout feature is the ability to brand the single login applet, allowing us to maintain brand consistency. Cons Although it works well with the tools it has, splashtop needs to add more functions that allow it to have a more dynamic connection, the UX needs improvement, the order of the menus needs a better order, sometimes it is difficult to find a function, another aspect What confuses is the name of its clints, instead of being a single installation for all the devices, you have to choose whether it is to manage or receive connections. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) splashtop is cheaper Review Source Response from Splashtop February 9, 2024 Hello Robert, Thank you for taking the time to share your detailed feedback on Splashtop. We're thrilled to hear that you've been enjoying smooth and fast remote access across various operating systems. We appreciate your recognition of our cost advantage compared to other popular software, as well as our customizable branding options. Your constructive criticism regarding the need for additional functions and UX improvements is duly noted, and we're committed to enhancing our platform to better meet your dynamic connection needs. We look forward to continuously improving our services to exceed your expectations. Thank you for choosing Splashtop. BO Beverly O. Bookkeeper Accounting Used the software for: 1-2 years ### "Splashtop Review" July 26, 2023 5.0 I would give my overall experience as Excellent. You solved a major issue of accessing my computers withoug having to move them all to one location. Pros The ability to print locally when I am accessing my computer remotely is the best feature by far. Cons There is nothing at the moment I would improvie upon. I have recommended Splashtop to several friends who have signed up. Switched from [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Because I could not print locally. Review Source Response from Splashtop January 29, 2024 Hello Beverly, Thank you for taking the time to share your positive experience with Splashtop. We're happy to hear that the ability to print locally while accessing your computer remotely is the standout feature for you. We appreciate your recommendation to friends and are delighted to have earned your trust. We understand the importance of seamless remote access, and we're pleased that Splashtop has met your expectations. If you ever have further feedback or suggestions, feel free to reach out. We're here to provide you with the best remote access solution possible. Thank you for choosing Splashtop. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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