--- title: "Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Splashtop the right Managed Service Providers (MSP) solution for you? Explore 735 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/" page_type: "reviews" language: "en" --- Splashtop 4.7 (735) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Splashtop Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews DL Dave L Chief EngineerEvents Services, 51 - 200 employeesUsed the software for: More than 2 years. “We use Splashtop for access to our building controls system and we can access it from anywhere in the world.“ March 16, 2026 CL Chris L FounderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh.“ April 22, 2026 AW Andrew W Support SpecialistInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong.“ December 26, 2025 MM Mith M IT Team LeadInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which doesn't happen with other solutions.“ June 27, 2025 LK Lorenzo K Security Project EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote support tool at my place of work.“ July 21, 2025 BM Bruce M IT supportBuilding Materials, 2 - 10 employeesUsed the software for: 1-2 years. “sometimes getting customer set up is not easy to explain they dont unserstand simple instructions on how to start it once downloaded“ August 13, 2025 DL Dave L Chief EngineerEvents Services, 51 - 200 employeesUsed the software for: More than 2 years. “You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem with billing.“ March 16, 2026 JA Julian A IT SpecialistMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker.“ April 3, 2025 ## Showing most helpful reviews Showing 1-25 of 735 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James L. Product Manager Media Production Used the software for: 6-12 months ### "A solid remote access option while others get worse. " December 30, 2025 5.0 I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. Splashtop hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. Pros Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. Cons The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing Splashtop Good price, good features, SOCII compliance, easy to purchase. Review Source JP Jose P. CEO Computer & Network Security Used the software for: 1-2 years ### "Remote support ease and affordable" May 26, 2026 5.0 my overall experienced can be summarized to more than 10 clients I have moved to use Splashtop instead of other platforms. Pros First think I like was the price, second, it's easy to instal, deploy and use. I'm able to assist my client in a heartbeat, easy connect, with a minimum of bugs or corruptions. Always update to ensure connectivity. If I have a question it's easy to receive support from Splastop team. I had never experienced connection issues while using this product. Cons I can't think of a cons for the time I have used this product. the only way it could be better is if it was free. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cost of this product is less expensive that the other option Review Source DB Daniel B. Director - Technical Support and Implementation Computer & Network Security Used the software for: 1-2 years ### "Splashtop became Crashtop" December 20, 2025 2.0 It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations. In the last month it has become nearly unusable by a many of us. It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times. Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again. A major source of frustration when you are under pressure to resolve issues remotely. Their support became bad with time. Pros It's easy to deploy. The interface is smooth. It has wonderful features. It's fairly easy to manage. Cons It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). It crashes so often that, internally, it has become known as Crashtop. Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool. I'm sure, as you know, your mileage will vary. Here ==> it has been ostracized. Their support used to be decent but as of late it became rather useless. You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing Splashtop Mostly based on functionality and features. Switched from [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Select GoTo Connect from the drop down but the actual product used was GoToAssist. We were told that GoToAssist was being sunset and needed to migration to RescueAssist but that did not fit our plans. Review Source Rodrigo M. Ceo Computer & Network Security Used the software for: 6-12 months ### "Outstanding support and an exceptional customer experience" January 28, 2026 5.0 Pros Outstanding support and an exceptional customer experience Honestly, I never imagined I would have this level of access and attention from the Splashtop team. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer Didn’t support me and I didn’t feel well taken care of. Review Source JW Julianne W. Manager Hospital & Health Care Used the software for: Less than 6 months ### "So happy I moved over to Splashtop!" April 12, 2026 5.0 Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent. Pros Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining Splashtop and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints! Cons I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop Anydesk seemed overkill for my needs and was definitely not easy to use or set up and was also more expensive. Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Prior service was frustrating and unacceptable in performance. Review Source BS Brian S. End User Services Technician Consumer Goods Used the software for: Less than 6 months ### "No Fuss, Highly Customizable, Excellent Value!" December 22, 2025 5.0 From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in my organization without any issues. I am looking forward to utilizing the add-ons, especially the software updates. Pros My company loved the price, yet I love the capabilities. Its so easy to deploy, and the customization is wonderful. I am a very organized person and the computer management options are everything I need. This software checks all the boxes. Cons I would like to be able to switch screens on the device I am remoted into easier. There is only one button to switch and some of my customers have multiple monitors I need to flip through. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Splash top was easier to deploy and much more customizable than TeamViewer. Switched from [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Price was a big concern for my company. Also, we downsized so I am the only one using this product in my company. Review Source TS Tom S. Director Information Technology and Services Used the software for: 2+ years ### "Good platform, works well on Windows" July 15, 2025 4.0 Good platform, that is reliable and integrates well with remote management tools (I.e. IT RMM platforms). Pros Always seems to connect to Client PC’s, and the background services on startup are reliable. Works for Mac and Windows 10/11 clients. Cons The Mac client can be very glitchy, particularly when connecting on for the first time (i.e. receiving support). Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Splashtop integrates with IT asset management software - TeamViewer didn’t, Review Source VR Verified Reviewer Sys Admin Logistics and Supply Chain Used the software for: 6-12 months ### "Great features and very reliable!" July 31, 2025 4.0 Very reliable with minimal issues. It's difficult to recall a time when there was an outage for the product. Pros Better pricing model than the competitor we were using. The options available were also not as limitied. Cons We have run into some issues on some laptops that go to sleep. The SplashTop agent is running but you cannot connect. You have to close the agent on the remote computer and reopen it. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop Better features for the pricing. The ratings were also better. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost and reliability were an issue with the previous product. Review Source AW Andrew W. Support Specialist Information Technology and Services Used the software for: Less than 6 months ### "Simple and clean " December 26, 2025 5.0 Very pleasant - helps make my job a lot easier when a script doesn't cut it and when I won't be able to walk a client over the phone through a fix. Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong. Pros Very simple to use, convenient tools that make it so I can perform remote IT effectively. The ability to swap between admin controls when things get serious and ease of management are the most valuable tools. Cons At the moment, the only complaint I would have is the way multiple monitors are handled. In Splashtop business I can setup a client with 3 monitors in 3 windows for easy use, but in the RMM app I have to swap between monitors one by one. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cleaner UI that integrated well with the ticket management system we use (Syncro). Review Source CL Chris L. Founder Computer Software Used the software for: Less than 6 months ### "High quality remote access" April 22, 2026 5.0 I'm extremely efficient, able to purchase and get using within a minute or two. I haven't had the need for a support request yet, however they do very good messaging around upcoming maintenance windows. Pros Very reliable. Consistent behavior. Excellent responsiveness on remote sessions. Identical experience across Mac and PC. Overall, a very high-quality product. Cons On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh. A minor annoyance that one would only assume would be common with the complicated solution domain like this. Alternatives considered [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing Splashtop Performance much better on Splashtop than on CRD. Review Source SH Sandra H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Splashtop" February 26, 2026 5.0 It is a very easy app to use and understand. It is much more reaponsive than the last remote service that I used Pros I like the clean and easy look of Splashtop as well as the responsiveness of the site. It is easy to use Cons I am just learning about how to print from my remote computer to the one that is near me. There is a bit of a learning curve Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Looking for a better product to replace the last software I used Review Source PW Pin W. Office Manager Architecture & Planning Used the software for: 1-2 years ### "Power Meets Affordability: The Ultimate Remote Desktop Solution" December 20, 2024 5.0 I started using Splashtop with the Personal version and really liked it. As my responsibilities grow in the office, I upgraded to the Business version. It's a smooth transition. I have used several remote working services, and Splashtop is one of the easiest ones out there. I also love the competitive pricing for its annual rate. Pros Splashtop is very reliable and the interface is super user-friendly. Cons The thing that I like Splashtop the least is the small "Session in Progress" banner in the middle of the screen. I wish it can be minimized or be placed somewhere else so it's not obstructing the view. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) We couldn't afford the high cost of other products. Splashtop is super affordable and surprisingly easy to deploy and use. Review Source Response from Splashtop January 10, 2025 Hello Pin, We're glad to hear that Splashtop has been the right choice to fulfill your remote access needs. Your feedback is invaluable to us and lets us know that our users are satisfied with both our product's reliability and affordability. As for the "session in progress" banner, we apologize for any inconvenience this has caused. Its purpose is to notify and remind the user that a session is ongoing, however, we understand your concern and will take note of this. Thank you for choosing Splashtop. MC Matthew C. IT Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Splashtop - My Favorite Unattended Remote Access Program" October 18, 2024 5.0 The overall ease of installation and use is refreshing. The deployment package for Splashtop Streamer is easy to create and install, the UI is less cluttered because they're not trying to do too much. I wish there were a way to have the Splashtop Business app to start with Windows like the Streamer does, but honestly I can't say enough good things about Splashtop. Pros I switched to Splashtop from TeamViewer for unattended remote access, and I couldn't be happier. The price is hundreds of dollars cheaper per year, and the functionality and ease of use is comparable. Creating a deployment package was straightforward, and the SOS app for attended sessions is light and easy to have remote users run. Cons My only gripe is that there is a very slight delay in input to a remote computer compared to TeamViewer. It does not impede my work, and the price trade-off is worth the slight delay honestly. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing Splashtop Price was the biggest factor. But also I wanted something that was all about the unattended access and not trying to do too much at once. And while Splashtop does have addon options, they don't shove it in you face like some others ::coughTeamViewercough:: Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The price for TeamViewer was ridiculously high, even with discounts. Also, certain features were locked behind paywalls or were otherwise broken and not fixed with their big UI update earlier this year. The new UI is TERRIBLE. Review Source Response from Splashtop March 19, 2025 Hello Matthew, Thank you for taking the time to leave a positive review on Splashtop. We're glad that Splashtop has been the right choice to better fit your needs than other alternatives. We aim to provide an affordable cost-efficient solution without compromising on performance, so it's great to hear your satisfaction with our pricing. It's also great to know that our product is user-friendly. Your feedback is invaluable to us and helps us improve. Thank you for choosing Splashtop. Your satisfaction means everything to us. We’re here to ensure you have the best remote access experience possible, providing your business with what you need. MS Michelle S. Office manager Construction Used the software for: Less than 6 months ### "Highly Recommended!!!" September 17, 2024 5.0 Super easy to get connected once app is loaded on all devices. Having access to my desktop at any time from any location makes working away from the office the best part of this application. Pros The ability to access my desktop computer from any location. Cons Resolution on laptop not the best at times, but I believe splashtop offers a version higher than the one I purchased that has better resolution. So this is a fixable problem. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Cost and due to the recommendation by an IT professional. Review Source Response from Splashtop January 10, 2025 Hello Michelle, It's great to know that our product has fulfilled your expectations. We understand that commuting to the office can be troublesome, so we're glad that we have resolved that issue with remote access to your devices. If you have any questions or further feedback, please let us know. Thank you for choosing Splashtop. RK Rebecca K. IT Administrator Government Administration Used the software for: 2+ years ### "Easy to deploy, easy to use" July 26, 2023 5.0 Although our agency provides essential services, during much of 2020 we were required by the state to employ a hybrid work schedule to minimize the number of people in the office at any one time. As this happened rather suddenly, those staff working from home were often using their own equipment. I still needed to be able to support everyone in and out of the office on any equipment, and most staff needed to connect with our on-premise file servers and software. Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions of their job with minimal instruction. Although we have all returned to the office, we still maintain enough subscriptions to allow employees to work from home when needed, and to provide immediate IT support services to all employees wherever they may be. Pros Pros: Pricing model, ease of deployment, simplicity of connection for end users. There are a several features we don't currently use, but the interface is simple enough that these additional features do not clutter the app with functions confusing to the average end user. Cons Cons: haven't really found any yet? However, there are several features we do not currently use. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Splashtop was the most cost effective and easily deployed option. Easy to add users and additional seats to the subscription. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Pricing structure and ease of deployment. Review Source Response from Splashtop January 24, 2024 Hello Rebecca, Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our platform has met your expectations in terms of ease of deployment, user-friendly interface, and overall simplicity. It's fantastic to know that even during the sudden shift to a hybrid work schedule in 2020, Splashtop played a crucial role in ensuring your agency's essential services continued seamlessly. We value your feedback and are committed to providing a reliable and user-friendly experience for all your remote access needs. If you ever have further suggestions or questions, please feel free to reach out. Thank you for choosing Splashtop. AA Andrew A. Onwer / Installers/ Engineer Information Technology and Services Used the software for: 2+ years ### "Why Splashtop is one of the best Remote Support softwares on the market. " July 26, 2023 5.0 Positive, easy to deploy and manage. Pros Ease of use, cross platform compatibility, OS and IOS, full featured app. and all at the price point that's better than most remote support softwares on the market today. Cons None so far I very happy with the features and stability of this software. Reason for choosing Splashtop Bad customer support (email Only), buggy software, and a very high price for year subscriptions. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Bad customer support (email Only), buggy software, and a very high price for year subscriptions. Review Source Response from Splashtop January 30, 2024 Hello Andrew, Thank you for taking the time to share your experience with Splashtop. We appreciate your positive feedback on the ease of use, cross-platform compatibility, and the full-featured app, all offered at a competitive price point. We're delighted that Splashtop's deployment and management have been seamless for you. We're committed to providing a top-notch user experience, and your feedback encourages us to continue delivering reliable and cost-effective solutions. If you ever need assistance or have further comments, feel free to reach out to us. Thank you for choosing Splashtop. DH Denise H. Director of Administration and Finance Non-Profit Organization Management Used the software for: 2+ years ### "Splashtop is a lifesaver" July 26, 2023 5.0 Splashtop was easy to install, set up and integrate. It's ease of use make my life so much better and it allows me to log in from anywhere to keep the corporate books from wherever I am. Pros I love that I can manage the corporate non-profit finance and admin from anywhere. It's ease of use and integrations are top-notch. I can copy from my screen and paste into the remote computer. I can screenshot the remote computer or my computer. It's just incredibly easy to use. Cons There is nothing I don't like. It literally fits all my needs and is super easy to use. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Team Viewer was super expensive and the customer service was terrible! Review Source Response from Splashtop January 31, 2024 Hello Denise, Thank you so much for your positive and enthusiastic review. It's fantastic to know that you find our platform's ease of use and integrations to be top-notch, allowing you to seamlessly handle your responsibilities from anywhere. We appreciate your trust in Splashtop and are delighted to be a key part of making your professional life better. If you ever have any questions or need assistance, our dedicated support team is here to help. CS Clifton S. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Use Splashtop to Facilitate Remote Access, and Presentations" June 3, 2023 5.0 I have a few computers that I have set up permanent remote access to. For these computers, I can initiate remote access in an unattended state, or without anyone's permission. This is very useful for computers I can administer remotely. I uses the SOS tool on an as-needed basis to do one time support sessions to help a user with a hardware or software problem. I also use the SOS tool to share my screen and present ideas, or show project progress. Pros Splashtop gives me the ability to take my computer expertise and use it to help others. It also gives me the ability to present ideas and to demonstrate designs without the need to meet in person. It allows a collaboration between all the information on both the sender's and the user's computers. Cons It can be challenging for the non-savvy computer user to download and install the SOS app. I usually have to walk them through the process. I don't see where this process could be simplified, I just see some of my clients struggle with it. I think it is a great security feature, forcing them to be fully involved in the decision making process of allowing remote access to their computer. Reason for choosing Splashtop Splashtop offered the features I was interested in with a licensing option that fit the proposed use of the product. It was a full features support program that had a small enough licensing package to work for my small business. I believe it pays for itself, even though I do not charge for the SOS service. I do bill clients for the time involved, and take into consideration the time and travel it saves, and the confidence it instills in my skill set and in my business services. Switched from [Parallels Desktop for Mac](https://www.capterra.com/p/170006/Parallels-Desktop-for-Mac/) The features were too limited, and the price was too high. It did not allow me to provide SOS level support. Review Source Response from Splashtop January 19, 2024 Hello Clifton, Thank you for taking the time to share your experience with Splashtop. We appreciate your detailed feedback on both the positive aspects and areas for improvement. We understand the challenges you mentioned regarding the installation process of the SOS app, especially for users less familiar with technology. We appreciate your recognition of the security aspect, as involving clients in the decision-making process for remote access is crucial. While we continuously strive to enhance user experience, your feedback sheds light on areas where further improvement may be beneficial. We're delighted to hear that Splashtop's features aligned with your needs and that the licensing options were suitable for your business. It's rewarding to know that Splashtop has become an integral part of your workflow, providing both unattended remote access and on-demand support sessions. Thank you for choosing Splashtop, and we look forward to continuing to meet and exceed your expectations. JG James G. IT Support Engineer Information Technology and Services Used the software for: 2+ years ### "Great software" May 6, 2025 4.0 Overall, very good, only have minor issues. I would not be able to do my job without the software. Pros Being able to effortlessly connect to a clients computer to troubleshoot issues. Cons Sometimes can be troubling to use in poor network environments. But this is a rare case, and understandable why. Review Source Response from Splashtop September 15, 2025 Hello James, Thank you for sharing your detailed feedback. We’re glad to hear that Splashtop makes it easy for you to connect to clients’ computers and troubleshoot issues, helping you do your job effectively. We understand that network conditions can sometimes affect performance, and we appreciate your understanding in those rare cases. It’s great to know that overall, the software has been a valuable tool for your work. We’ll continue working to improve reliability and performance so your experience can be as smooth as possible. Thank you for sharing your positive experience. JA Jose A. IT Medical Practice Used the software for: 1-2 years ### "Splash top review" April 3, 2025 5.0 It has been very great i would purchase it again and would recommend to anyone looking for this type of solution. Pros I like how there is not a lot of updates and always works when trying to remote in. Cons I dont like how there is no option to only add one licence we have to get 5 at a time. Review Source Response from Splashtop September 15, 2025 Hello Jose, Thank you for your valuable and honest review. We are happy to hear that you find Splashtop to be a great solution that always works when trying to remote in, and we appreciate your recommendation. We also value your feedback regarding our licensing model. We are grateful for your business and for helping us improve. Thank you for choosing Splashtop. MW Michael W. Senior Desktop Support Technician Mental Health Care Used the software for: 2+ years ### "Ease of use" December 13, 2024 4.0 I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended access. Pros I like the ease of use and how reliable the software is. Cons I wish there was a way to automatically give permissions on a mac instead of leaving that up to the user. Review Source Response from Splashtop March 19, 2025 Hello Michael, We appreciate your review and are happy to know Splashtop has been a great fit for you. As for permissions on mac, please refer to the article linked below. We're glad to hear that our product has proven reliable with stable connections as well as being user-friendly. Thank you for choosing Splashtop. We greatly appreciate the feedback. KS Kyle S. AV Technician Information Technology and Services Used the software for: 6-12 months ### "Splashtop Review" December 19, 2024 5.0 Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations. Pros Splashtop is very responsive and never glitchy or choppy. Splashtop has cool advanced features for computer connectivity on the remote end. Cons Nothing comes to mind. I have never had any issues with the software. Review Source Response from Splashtop March 19, 2025 Hello Kyle, Thank you for sharing your positive experience with Splashtop. We're glad to hear that our product has proven to be reliable with a stable connection. We understand that an unreliable connection can be frustrating, stopping you from doing what's most important. However, we're happy to hear that you've encountered no such issues. Your feedback is greatly appreciated. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations. NB Nathen B. Owner Information Technology and Services Used the software for: 2+ years ### "Great business tool" October 30, 2024 5.0 Product works great. But pricing can be a problem for those on a limited budget. Pros The features, functions, user accounts, and controls. Cons Cost, and limitations of some features or having to buy add ons. Review Source Response from Splashtop March 19, 2025 Hello Nathen, Thank you for sharing your thoughts on Splasthop. We're glad our product has been user-friendly with its many features. We appreciate your feedback as it helps us learn what to improve. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access. DH Derek H. IT Project Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Stop looking and use this one. " October 5, 2024 5.0 I use Splashtop daily to take care of my coworkers and it has not given me any issues at al. Pros Splashtop SOS is the perfect solution for big and small companies for a support solution. It also has tons of add on features for those that need them. It’s easy to use on both sides. Cons I wish they’d have an option to save your credentials that can be used while connecting to another computer. Review Source Response from Splashtop March 19, 2025 Hello Derek, Thank you for your positive review of Splashtop and your recommendation. We're thrilled to hear about your satisfaction with our product. It's also great to hear that you haven't encountered any issues. In case you do, you can submit a support ticket and our team will be happy to assist. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations in the future. Support Ticket: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new Marlyn G. Marketing Operations Manager Computer Software Used the software for: 2+ years ### "Splashtop- Remote pc and devises " August 28, 2023 4.0 One thing that sets Splashtop apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand. The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go. Pros Splashtop offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices. Cons The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) the connection is more stable. Review Source Response from Splashtop February 8, 2024 Hello Marlyn, Thank you for your comprehensive review of Splashtop. We're thrilled to hear that you've found our platform to be user-friendly and reliable for PC-to-PC connections. We appreciate your feedback regarding the challenges experienced when controlling from a PC to a mobile or tablet. Your feedback is invaluable to us as it informs us where there are areas for improvement. At Splashtop, we strive to provide a hassle-free connectivity experience. We look forward to delivering an even better experience in the future. Thank you for choosing Splashtop as your remote access solution. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.