# Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Splashtop the right Remote Monitoring and Management solution for you? Explore 734 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews --- Splashtop 4.7 (734) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of Splashtop Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews AW Andrew W Support SpecialistInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong.“ December 26, 2025 CL Chris L FounderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh.“ April 22, 2026 LK Lorenzo K Security Project EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote support tool at my place of work.“ July 21, 2025 MM Mith M IT Team LeadInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which doesn't happen with other solutions.“ June 27, 2025 BS Brian S End User Services TechnicianConsumer Goods, 51 - 200 employeesUsed the software for: Less than 6 months. “From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in my organization without any issues.“ December 22, 2025 DB Daniel B Director - Technical Support and ImplementationComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “A major source of frustration when you are under pressure to resolve issues remotely.“ December 20, 2025 DL Dave L Chief EngineerEvents Services, 51 - 200 employeesUsed the software for: More than 2 years. “We use Splashtop for access to our building controls system and we can access it from anywhere in the world.“ March 16, 2026 WT Wasek T IT Support SupervisorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes there maybe connection issues, and may take a few attempts to remote into users machine.“ August 3, 2025 ## Showing most helpful reviews Showing 1-25 of 734 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James L. Product Manager Media Production Used the software for: 6-12 months ### "A solid remote access option while others get worse. " December 30, 2025 5.0 I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. Pros Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. Cons The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing Splashtop Good price, good features, SOCII compliance, easy to purchase. Review Source JP Jose P. CEO Computer & Network Security Used the software for: 1-2 years ### "Remote support ease and affordable" May 26, 2026 5.0 my overall experienced can be summarized to more than 10 clients I have moved to use instead of other platforms. Pros First think I like was the price, second, it's easy to instal, deploy and use. I'm able to assist my client in a heartbeat, easy connect, with a minimum of bugs or corruptions. Always update to ensure connectivity. If I have a question it's easy to receive support from Splastop team. I had never experienced connection issues while using this product. Cons I can't think of a cons for the time I have used this product. the only way it could be better is if it was free. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cost of this product is less expensive that the other option Review Source DB Daniel B. Director - Technical Support and Implementation Computer & Network Security Used the software for: 1-2 years ### "Splashtop became Crashtop" December 20, 2025 2.0 It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations. In the last month it has become nearly unusable by a many of us. It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times. Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again. A major source of frustration when you are under pressure to resolve issues remotely. Their support became bad with time. Pros It's easy to deploy. The interface is smooth. It has wonderful features. It's fairly easy to manage. Cons It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). It crashes so often that, internally, it has become known as Crashtop. Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool. I'm sure, as you know, your mileage will vary. Here ==> it has been ostracized. Their support used to be decent but as of late it became rather useless. You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) Reason for choosing Splashtop Mostly based on functionality and features. Switched from [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Select GoTo Connect from the drop down but the actual product used was GoToAssist. We were told that GoToAssist was being sunset and needed to migration to RescueAssist but that did not fit our plans. Review Source JW Julianne W. Manager Hospital & Health Care Used the software for: Less than 6 months ### "So happy I moved over to Splashtop!" April 12, 2026 5.0 Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent. Pros Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints! Cons I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop Anydesk seemed overkill for my needs and was definitely not easy to use or set up and was also more expensive. Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Prior service was frustrating and unacceptable in performance. Review Source Rodrigo M. Ceo Computer & Network Security Used the software for: 6-12 months ### "Outstanding support and an exceptional customer experience" January 28, 2026 5.0 Pros Outstanding support and an exceptional customer experience Honestly, I never imagined I would have this level of access and attention from the team. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer Didn’t support me and I didn’t feel well taken care of. Review Source BS Brian S. End User Services Technician Consumer Goods Used the software for: Less than 6 months ### "No Fuss, Highly Customizable, Excellent Value!" December 22, 2025 5.0 From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in my organization without any issues. I am looking forward to utilizing the add-ons, especially the software updates. Pros My company loved the price, yet I love the capabilities. Its so easy to deploy, and the customization is wonderful. I am a very organized person and the computer management options are everything I need. This software checks all the boxes. Cons I would like to be able to switch screens on the device I am remoted into easier. There is only one button to switch and some of my customers have multiple monitors I need to flip through. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Splash top was easier to deploy and much more customizable than TeamViewer. Switched from [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Price was a big concern for my company. Also, we downsized so I am the only one using this product in my company. Review Source VR Verified Reviewer Sys Admin Logistics and Supply Chain Used the software for: 6-12 months ### "Great features and very reliable!" July 31, 2025 4.0 Very reliable with minimal issues. It's difficult to recall a time when there was an outage for the product. Pros Better pricing model than the competitor we were using. The options available were also not as limitied. Cons We have run into some issues on some laptops that go to sleep. The agent is running but you cannot connect. You have to close the agent on the remote computer and reopen it. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop Better features for the pricing. The ratings were also better. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost and reliability were an issue with the previous product. Review Source CL Chris L. Founder Computer Software Used the software for: Less than 6 months ### "High quality remote access" April 22, 2026 5.0 I'm extremely efficient, able to purchase and get using within a minute or two. I haven't had the need for a support request yet, however they do very good messaging around upcoming maintenance windows. Pros Very reliable. Consistent behavior. Excellent responsiveness on remote sessions. Identical experience across Mac and PC. Overall, a very high-quality product. Cons On occasion, if the remote device has been sleeping for a while, the initial connection by may not allow input and require a refresh. A minor annoyance that one would only assume would be common with the complicated solution domain like this. Alternatives considered [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing Splashtop Performance much better on than on CRD. Review Source SH Sandra H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Splashtop" February 26, 2026 5.0 It is a very easy app to use and understand. It is much more reaponsive than the last remote service that I used Pros I like the clean and easy look of as well as the responsiveness of the site. It is easy to use Cons I am just learning about how to print from my remote computer to the one that is near me. There is a bit of a learning curve Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/) Looking for a better product to replace the last software I used Review Source KL Ken L. Volunteer Computer Software Used the software for: Less than 6 months ### "Versitile and simple" April 23, 2026 5.0 Great for IOS and Windows. You don't have to have any technical ability to set up the software. It is very simple to use. Pros Easy to set up and use. Great for remote on IOS and Windows. Seemless operation of remote computers. Cons I really couldn't find anything wrong with the application. At first I thought it was a little bit of a drag that I had to pay for a small license. But tried to find something free that talks to iOS. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Splashtop Teams won't work for remote into iOS. It's hard to find remote software that will work on a windows machine and remote contro iOS Review Source BS Brad S. COO Market Research Used the software for: Less than 6 months ### "Extra Monitors, Reliability and Super Fair Pricing" December 5, 2024 5.0 Super positive. When my outdated SSL VPN device went EOL and I was in need of a way to inexpensively access my office resources when working remotely, I demoed and others and Splashtop just worked! The pricing is fair, and I have been super happy thus far. Pros I love the ability utilize an extra monitor when connecting remotely. My remote system has 2 monitors. My local system has 3, and using I can take advantage of the extra monitor I have. I didn't know this was possible when I signed up, but it is the biggest perk I have found! Cons No true cons. If I had to find an issue it is that sometimes the video quality is a little subpar. It is intermittent, and it could be a config error. It hasn't bother me enough to really spend time diving into it. Alternatives considered [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Reason for choosing Splashtop Fair Pricing and ease of use. Add in virtual monitors and its a home run! Review Source Response from Splashtop March 19, 2025 Hello Brad, We appreciate you taking the time to share your positive experience with Splashtop. It's great to hear that the ability to utilize multiple monitors has been a great feature for you. We're glad that our product has been user-friendly at a cost-efficient price. As for adding virtual monitors, you can refer to the article below. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access. Article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/16913613811355-Virtual-display MS Michelle S. Office manager Construction Used the software for: Less than 6 months ### "Highly Recommended!!!" September 17, 2024 5.0 Super easy to get connected once app is loaded on all devices. Having access to my desktop at any time from any location makes working away from the office the best part of this application. Pros The ability to access my desktop computer from any location. Cons Resolution on laptop not the best at times, but I believe offers a version higher than the one I purchased that has better resolution. So this is a fixable problem. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Cost and due to the recommendation by an IT professional. Review Source Response from Splashtop January 10, 2025 Hello Michelle, It's great to know that our product has fulfilled your expectations. We understand that commuting to the office can be troublesome, so we're glad that we have resolved that issue with remote access to your devices. If you have any questions or further feedback, please let us know. Thank you for choosing Splashtop. RK Rebecca K. IT Administrator Government Administration Used the software for: 2+ years ### "Easy to deploy, easy to use" July 26, 2023 5.0 Although our agency provides essential services, during much of 2020 we were required by the state to employ a hybrid work schedule to minimize the number of people in the office at any one time. As this happened rather suddenly, those staff working from home were often using their own equipment. I still needed to be able to support everyone in and out of the office on any equipment, and most staff needed to connect with our on-premise file servers and software. was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions of their job with minimal instruction. Although we have all returned to the office, we still maintain enough subscriptions to allow employees to work from home when needed, and to provide immediate IT support services to all employees wherever they may be. Pros Pros: Pricing model, ease of deployment, simplicity of connection for end users. There are a several features we don't currently use, but the interface is simple enough that these additional features do not clutter the app with functions confusing to the average end user. Cons Cons: haven't really found any yet? However, there are several features we do not currently use. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop was the most cost effective and easily deployed option. Easy to add users and additional seats to the subscription. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Pricing structure and ease of deployment. Review Source Response from Splashtop January 24, 2024 Hello Rebecca, Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our platform has met your expectations in terms of ease of deployment, user-friendly interface, and overall simplicity. It's fantastic to know that even during the sudden shift to a hybrid work schedule in 2020, Splashtop played a crucial role in ensuring your agency's essential services continued seamlessly. We value your feedback and are committed to providing a reliable and user-friendly experience for all your remote access needs. If you ever have further suggestions or questions, please feel free to reach out. Thank you for choosing Splashtop. AA Andrew A. Onwer / Installers/ Engineer Information Technology and Services Used the software for: 2+ years ### "Why Splashtop is one of the best Remote Support softwares on the market. " July 26, 2023 5.0 Positive, easy to deploy and manage. Pros Ease of use, cross platform compatibility, OS and IOS, full featured app. and all at the price point that's better than most remote support softwares on the market today. Cons None so far I very happy with the features and stability of this software. Reason for choosing Splashtop Bad customer support (email Only), buggy software, and a very high price for year subscriptions. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Bad customer support (email Only), buggy software, and a very high price for year subscriptions. Review Source Response from Splashtop January 30, 2024 Hello Andrew, Thank you for taking the time to share your experience with Splashtop. We appreciate your positive feedback on the ease of use, cross-platform compatibility, and the full-featured app, all offered at a competitive price point. We're delighted that Splashtop's deployment and management have been seamless for you. We're committed to providing a top-notch user experience, and your feedback encourages us to continue delivering reliable and cost-effective solutions. If you ever need assistance or have further comments, feel free to reach out to us. Thank you for choosing Splashtop. DH Denise H. Director of Administration and Finance Non-Profit Organization Management Used the software for: 2+ years ### "Splashtop is a lifesaver" July 26, 2023 5.0 was easy to install, set up and integrate. It's ease of use make my life so much better and it allows me to log in from anywhere to keep the corporate books from wherever I am. Pros I love that I can manage the corporate non-profit finance and admin from anywhere. It's ease of use and integrations are top-notch. I can copy from my screen and paste into the remote computer. I can screenshot the remote computer or my computer. It's just incredibly easy to use. Cons There is nothing I don't like. It literally fits all my needs and is super easy to use. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Team Viewer was super expensive and the customer service was terrible! Review Source Response from Splashtop January 31, 2024 Hello Denise, Thank you so much for your positive and enthusiastic review. It's fantastic to know that you find our platform's ease of use and integrations to be top-notch, allowing you to seamlessly handle your responsibilities from anywhere. We appreciate your trust in Splashtop and are delighted to be a key part of making your professional life better. If you ever have any questions or need assistance, our dedicated support team is here to help. CS Clifton S. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Use Splashtop to Facilitate Remote Access, and Presentations" June 3, 2023 5.0 I have a few computers that I have set up permanent remote access to. For these computers, I can initiate remote access in an unattended state, or without anyone's permission. This is very useful for computers I can administer remotely. I uses the SOS tool on an as-needed basis to do one time support sessions to help a user with a hardware or software problem. I also use the SOS tool to share my screen and present ideas, or show project progress. Pros gives me the ability to take my computer expertise and use it to help others. It also gives me the ability to present ideas and to demonstrate designs without the need to meet in person. It allows a collaboration between all the information on both the sender's and the user's computers. Cons It can be challenging for the non-savvy computer user to download and install the SOS app. I usually have to walk them through the process. I don't see where this process could be simplified, I just see some of my clients struggle with it. I think it is a great security feature, forcing them to be fully involved in the decision making process of allowing remote access to their computer. Reason for choosing Splashtop offered the features I was interested in with a licensing option that fit the proposed use of the product. It was a full features support program that had a small enough licensing package to work for my small business. I believe it pays for itself, even though I do not charge for the SOS service. I do bill clients for the time involved, and take into consideration the time and travel it saves, and the confidence it instills in my skill set and in my business services. Switched from [Parallels Desktop for Mac](https://www.capterra.com/p/170006/Parallels-Desktop-for-Mac/) The features were too limited, and the price was too high. It did not allow me to provide SOS level support. Review Source Response from Splashtop January 19, 2024 Hello Clifton, Thank you for taking the time to share your experience with Splashtop. We appreciate your detailed feedback on both the positive aspects and areas for improvement. We understand the challenges you mentioned regarding the installation process of the SOS app, especially for users less familiar with technology. We appreciate your recognition of the security aspect, as involving clients in the decision-making process for remote access is crucial. While we continuously strive to enhance user experience, your feedback sheds light on areas where further improvement may be beneficial. We're delighted to hear that Splashtop's features aligned with your needs and that the licensing options were suitable for your business. It's rewarding to know that Splashtop has become an integral part of your workflow, providing both unattended remote access and on-demand support sessions. Thank you for choosing Splashtop, and we look forward to continuing to meet and exceed your expectations. PA Paul A. IT Lead Information Technology and Services Used the software for: 2+ years ### "Great Remote Option" April 15, 2025 5.0 Really like that it's light weight, not a resource hog, and gives us high quality resolution so that we can quickly and securely remotely manage endpoints. Pros Allows us to have permanent remote access. This is especially helpful when working with unattended devices. No need to keep installing the packages. Cons Can be laggy if the internet signal is weak. Some OS updates can uninstall it. Review Source Response from Splashtop September 15, 2025 Hello Paul, Thank you for your valuable feedback. We're happy to hear that you find Splashtop's permanent remote access so helpful for your unattended devices and that our product is lightweight and provides high-quality resolution. We're sorry to hear about the issues you are experiencing with lag on weak signals and the occasional uninstalls after OS updates. Should you encounter any issues and need assistance, please feel free to reach out to our team and submit a support ticket with the link below. Your feedback means a lot to us and helps us improve your user experience. Thank you for choosing Splashtop. https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new LK Lorenzo K. Security Project Engineer Information Technology and Services Used the software for: 2+ years ### "A great remote support tool!" July 21, 2025 4.0 Overall, I appreciate and it's focus on building off of it's feature set that is somewhat different from it's competitors. I would recommend this to anyone who just needs something to connect to remote workstations. Pros has some features over other competition that I greatly appreciate. Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote support tool at my place of work. Cons Some connectivity lag and UI clutter makes this my secondary method of remote connection to client systems. Review Source JA Jose A. IT Medical Practice Used the software for: 1-2 years ### "Splash top review" April 3, 2025 5.0 It has been very great i would purchase it again and would recommend to anyone looking for this type of solution. Pros I like how there is not a lot of updates and always works when trying to remote in. Cons I dont like how there is no option to only add one licence we have to get 5 at a time. Review Source Response from Splashtop September 15, 2025 Hello Jose, Thank you for your valuable and honest review. We are happy to hear that you find Splashtop to be a great solution that always works when trying to remote in, and we appreciate your recommendation. We also value your feedback regarding our licensing model. We are grateful for your business and for helping us improve. Thank you for choosing Splashtop. dC desiree C. Financial coordinator Medical Practice Used the software for: 1-2 years ### "great for my needs" February 6, 2025 5.0 It works really well for the few hours a week I can't be present in my office. Pros I love the ability to work productively from home. Cons Nothing to report that I feel needs improvement Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) A free trial ended and was triple your price Review Source Response from Splashtop March 27, 2025 Hello Desiree, Thank you for your positive review of Splashtop. We're glad to hear that our product has allowed you to be productive regardless of your whereabouts. We understand that the convenience of having your workstation accessible at any time is important. Our goal is to provide a seamless and reliable remote access experience so you can work efficiently whenever you need to. If you ever have any questions or feedback, feel free to reach out. We’re always happy to help. Thanks for choosing Splashtop! TW Tim W. IT Health, Wellness and Fitness Used the software for: 2+ years ### "Ok RMM that works" February 24, 2025 4.0 Pros useful for remoting into devices monitgoring software Cons not as good as ninja, slower and ui is not as sleek Review Source PP Peggi P. Operations Wholesale Used the software for: Less than 6 months ### "I would definitely recommend." April 2, 2025 5.0 I have had a very positive experience using this. Very helpful. Pros I've never had any problem whatsoever in being able to log on. I am so glad I found this. Cons I have had absolutely no problem using this. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) I kept getting knocked out of TeamViewer. Review Source Response from Splashtop August 28, 2025 Hello Peggi, Thank you for the positive review and feedback. We're happy to hear that you've run into no issues using Splashtop and that our product has been the right fit for you. If you ever run ito any issues, our team will be glad to help. Thank you for choosing Splashtop. Your thoughts mean a lot to us. NB Nathen B. Owner Information Technology and Services Used the software for: 2+ years ### "Great business tool" October 30, 2024 5.0 Product works great. But pricing can be a problem for those on a limited budget. Pros The features, functions, user accounts, and controls. Cons Cost, and limitations of some features or having to buy add ons. Review Source Response from Splashtop March 19, 2025 Hello Nathen, Thank you for sharing your thoughts on Splasthop. We're glad our product has been user-friendly with its many features. We appreciate your feedback as it helps us learn what to improve. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access. BH Bert H. Controller Construction Used the software for: Less than 6 months ### "Splashtop Review for Remote Workers" September 18, 2024 4.0 I really like it. Much better than the prior system the company used. Pros Ease of use and simple navigation with is much better than other programs our company has used. Cons My mouse appears to have two mouse pointer arrows, but only one is active. This can be confusing, and it may be some display settings that are entirely unrelated to . Review Source Response from Splashtop March 19, 2025 Hello Bert, Thank you for sharing your experience using Splashtop. We're glad that Splashtop has been working out for you. We apologize for the inconvenience of having two mouse pointers. Please refer to the Splashtop article that can assist you with that. If you are still facing difficulty resolving this issue, please submit a support ticket and our support team will be glad to assist. Thank you for choosing Splashtop. Article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360054770391-How-to-limit-to-one-mouse-cursor-during-a-remote-session Support Ticket: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new Marlyn G. Marketing Operations Manager Computer Software Used the software for: 2+ years ### "Splashtop- Remote pc and devises " August 28, 2023 4.0 One thing that sets apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand. The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go. Pros offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices. Cons The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) the connection is more stable. Review Source Response from Splashtop February 8, 2024 Hello Marlyn, Thank you for your comprehensive review of Splashtop. We're thrilled to hear that you've found our platform to be user-friendly and reliable for PC-to-PC connections. We appreciate your feedback regarding the challenges experienced when controlling from a PC to a mobile or tablet. Your feedback is invaluable to us as it informs us where there are areas for improvement. At Splashtop, we strive to provide a hassle-free connectivity experience. We look forward to delivering an even better experience in the future. Thank you for choosing Splashtop as your remote access solution. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.