--- title: "Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Splashtop the right Accounting solution for you? Explore 736 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-27" --- Splashtop 4.7 (736) [View alternatives](https://www.capterra.com/p/162972/Splashtop-Business-Access/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 27th, 2026 # Reviews of Splashtop Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews RW Rich W Executive DirectorComputer Networking, 2 - 10 employeesUsed the software for: More than 2 years. “Splashtop's main draw for MSP work is cost-effective, fast remote access: it delivers comparable core remote access to competitors like TeamViewer at a lower price with concurrent-technician licensing, which usually wins for cost-conscious MSPs, and it offers high-definition video and audio streaming, cross-platform compatibility across Windows, Mac, Linux, iOS, and Android, and unattended access that lets technicians connect without end-user approval.“ August 11, 2026 CL Chris L FounderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh.“ April 22, 2026 AW Andrew W Support SpecialistInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong.“ December 26, 2025 MM Mith M IT Team LeadInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which doesn't happen with other solutions.“ June 27, 2025 LK Lorenzo K Security Project EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote support tool at my place of work.“ July 21, 2025 JA Julian A IT SpecialistMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years. “I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker.“ April 3, 2025 BS Brian S End User Services TechnicianConsumer Goods, 51 - 200 employeesUsed the software for: Less than 6 months. “From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in my organization without any issues.“ December 22, 2025 DB Daniel B Director - Technical Support and ImplementationComputer & Network Security, 2 - 10 employeesUsed the software for: 1-2 years. “A major source of frustration when you are under pressure to resolve issues remotely.“ December 20, 2025 ## Showing most helpful reviews Showing 1-25 of 736 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James L. Product Manager Media Production Used the software for: 6-12 months ### "A solid remote access option while others get worse. " December 30, 2025 5.0 I came into a team that was using a single Parsec account to manage multiple systems which is not a good place to be in. In a previous job I had done a similar deployment with Teamviewer only today to find out they have really dropped the ball. Splashtop hit the budget value and the feature requirements and it was easy to get rolling. My team from technicians to salespeople was able to "figure it out" quickly and now they wonder what we'd do without it. Pros Obviously it works. The connections are fast, plenty of options (that actually work, turning the speed option on actually makes a difference on a slow connection). So far support has been fine but a good note from me is I haven't needed to reach out to support all that much, things work. The management system is also straightforward, was able to get up and running quickly. Also the price is good value and something I did like about the company is they simply don't offer a "free" option thus sidestepping the ability for scammers to use the system. Oh and they also really only do remote access and not a dozen other things. They seem focused on core business and I appreciate that. Cons The deployment system is a little sparse, only a few options. Also would prefer is SSO was not gate-kept behind the Enterprise version. The biggest issue I had was just buying the thing, the purchase page is a little confusing with different options that overlap but makes you feel like you need more than you do. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing Splashtop Good price, good features, SOCII compliance, easy to purchase. Review Source JP Jose P. CEO Computer & Network Security Used the software for: 1-2 years ### "Remote support ease and affordable" May 26, 2026 5.0 my overall experienced can be summarized to more than 10 clients I have moved to use Splashtop instead of other platforms. Pros First think I like was the price, second, it's easy to instal, deploy and use. I'm able to assist my client in a heartbeat, easy connect, with a minimum of bugs or corruptions. Always update to ensure connectivity. If I have a question it's easy to receive support from Splastop team. I had never experienced connection issues while using this product. Cons I can't think of a cons for the time I have used this product. the only way it could be better is if it was free. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cost of this product is less expensive that the other option Review Source JF Jacob F. Quality Assurance Manager Logistics and Supply Chain Used the software for: 2+ years ### "Essential for remote integration to our server " September 29, 2026 5.0 Reliable, stable tool with top-notch support and enhancements. Our business relies heavily on remote workers. The ability for IT to remote into a worker's PC and diagnose issues eyes-on is invaluable. Pros The file transfer function from PC to PC using Splashtop is very efficient. The integration with on-site dated technology (2008 server) is just as efficient as more modern PCs. Intuitive user interfaces and great customer support. Cons A subscription-based pricing model is a personal dislike, but it's an understandable approach. I have zero dislikes about the platform itself. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Concerns about the cyber security of the platform. Review Source DB Daniel B. Director - Technical Support and Implementation Computer & Network Security Used the software for: 1-2 years ### "Splashtop became Crashtop" December 20, 2025 2.0 It was fairly wonderful upon initial implementation (after GoToAssist after being railroaded into GoToRemote and telling us they were sunsetting the product) then it went from good to bad to worse after update iterations. In the last month it has become nearly unusable by a many of us. It would either not connect unless you are patient to wait a few minutes, close it, start it, and repeat the process between 2 to 6 times. Then after a little while of using, it would become unresponsive or literally crash on you and close all existing session and you'd have to start all over again. A major source of frustration when you are under pressure to resolve issues remotely. Their support became bad with time. Pros It's easy to deploy. The interface is smooth. It has wonderful features. It's fairly easy to manage. Cons It's CPU intensive on both the client and technician device (so far the worse we've seen, higher than GoToAssist that is/was Java based). Since their latest update 3.8.0.1 it has gotten worse. It has become difficult to connect to a remote device (you get the circling, formerly hourglass, image going forever until you close the window and try another 2 to 6 times before connecting or giving up depending on the individual). It crashes so often that, internally, it has become known as Crashtop. Even after shelling out several thousands of dollars management has decided to eat their loss and move to another platform as they were facing a revolt by technicians claiming they would go on sick leave rather than having to use the tool. I'm sure, as you know, your mileage will vary. Here ==> it has been ostracized. Their support used to be decent but as of late it became rather useless. You'd get the get same canned answers as if you'd be corresponding with a chatbot more or less expecting this level of support. Alternatives considered [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/) Reason for choosing Splashtop Mostly based on functionality and features. Switched from [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Select GoTo Connect from the drop down but the actual product used was GoToAssist. We were told that GoToAssist was being sunset and needed to migration to RescueAssist but that did not fit our plans. Review Source RW Rich W. Executive Director Computer Networking Used the software for: 2+ years ### "Simple, Cost Effective Remote Tool" August 11, 2026 4.0 It is an excellent backup remote utility to my main Remote Access app. It is simple to use and teach new techs. Pros Splashtop's main draw for MSP work is cost-effective, fast remote access: it delivers comparable core remote access to competitors like TeamViewer at a lower price with concurrent-technician licensing, which usually wins for cost-conscious MSPs, and it offers high-definition video and audio streaming, cross-platform compatibility across Windows, Mac, Linux, iOS, and Android, and unattended access that lets technicians connect without end-user approval. It's also built for compliance-sensitive environments, with TLS and 256-bit AES encryption plus HIPAA, CCPA, GDPR, and SOC 2 compliance, and integrates with PSA/ticketing tools like Zendesk, Freshdesk, ServiceNow, and Autotask — though it's worth noting it's remote access/support only and would need to sit alongside separate patching, monitoring, and ticketing tools rather than replace them. Cons The main drawbacks: it's scope-limited — it handles remote control only, not ticketing, patching, or monitoring, so it works as one piece of a larger stack rather than a full RMM replacement. On the technical side, reviewers note limited compatibility with Linux devices, which reduces usefulness in Linux-heavy environments, and file transfer speeds that lag behind other remote support tools, slowing workflows. Billing can also be a friction point — Remote Access plans (Solo, Pro, Performance) require annual prepayment only, with monthly billing available solely on the Remote Support (SOS) plans. Review Source JW Julianne W. Manager Hospital & Health Care Used the software for: Less than 6 months ### "So happy I moved over to Splashtop!" April 12, 2026 5.0 Great, it has never dropped me and it's simple to understand and easy to use. I find it very reliable indeed. Speed of connection is excellent. Pros Very easy to set up and use. No drops in service and stays connected very well. I have had no issues at all since joining Splashtop and it out performs my previous service incredibly. I am so happy I have this service and after 2 months of use I have no complaints! Cons I wish I could minimize the centered "top task bar" when connected because it obscures my ability to minimize or close windows when using a split screen. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop Anydesk seemed overkill for my needs and was definitely not easy to use or set up and was also more expensive. Switched from [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Prior service was frustrating and unacceptable in performance. Review Source Rodrigo M. Ceo Computer & Network Security Used the software for: 6-12 months ### "Outstanding support and an exceptional customer experience" January 28, 2026 5.0 Pros Outstanding support and an exceptional customer experience Honestly, I never imagined I would have this level of access and attention from the Splashtop team. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer Didn’t support me and I didn’t feel well taken care of. Review Source BS Brian S. End User Services Technician Consumer Goods Used the software for: Less than 6 months ### "No Fuss, Highly Customizable, Excellent Value!" December 22, 2025 5.0 From the initial test drive to deployment, customer service has been wonderful and I was able to get this software out to all the devices in my organization without any issues. I am looking forward to utilizing the add-ons, especially the software updates. Pros My company loved the price, yet I love the capabilities. Its so easy to deploy, and the customization is wonderful. I am a very organized person and the computer management options are everything I need. This software checks all the boxes. Cons I would like to be able to switch screens on the device I am remoted into easier. There is only one button to switch and some of my customers have multiple monitors I need to flip through. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Splash top was easier to deploy and much more customizable than TeamViewer. Switched from [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Price was a big concern for my company. Also, we downsized so I am the only one using this product in my company. Review Source CL Chris L. Founder Computer Software Used the software for: Less than 6 months ### "High quality remote access" April 22, 2026 5.0 I'm extremely efficient, able to purchase and get using within a minute or two. I haven't had the need for a support request yet, however they do very good messaging around upcoming maintenance windows. Pros Very reliable. Consistent behavior. Excellent responsiveness on remote sessions. Identical experience across Mac and PC. Overall, a very high-quality product. Cons On occasion, if the remote device has been sleeping for a while, the initial connection by Splashtop may not allow input and require a refresh. A minor annoyance that one would only assume would be common with the complicated solution domain like this. Alternatives considered [Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing Splashtop Performance much better on Splashtop than on CRD. Review Source AW Andrew W. Support Specialist Information Technology and Services Used the software for: Less than 6 months ### "Simple and clean " December 26, 2025 5.0 Very pleasant - helps make my job a lot easier when a script doesn't cut it and when I won't be able to walk a client over the phone through a fix. Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong. Pros Very simple to use, convenient tools that make it so I can perform remote IT effectively. The ability to swap between admin controls when things get serious and ease of management are the most valuable tools. Cons At the moment, the only complaint I would have is the way multiple monitors are handled. In Splashtop business I can setup a client with 3 monitors in 3 windows for easy use, but in the RMM app I have to swap between monitors one by one. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cleaner UI that integrated well with the ticket management system we use (Syncro). Review Source TW Timothy W. IT Consultant Biotechnology Used the software for: 6-12 months ### "Product works well enough" July 7, 2025 4.0 Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has things buried in many menus. Splashtop is nicer for smaller organizations it feels like. Pros Its enduser friendly, not too complicated for a standard user. Its nice you can enable and disable accounts whenever you need to for licenses. Cons Not as powerful as other remote tools if looking at it from an IT perspective. Sometimes it has hiccups while remoting in and switching users. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Manage Engine remote tool was awful and worked about 25% of the time. Review Source JJ Judi J. Bookkeeper Accounting Used the software for: Less than 6 months ### "Easy Peasy" December 13, 2024 5.0 It was easy to set up my remote clients. They actually did it themselves, and there was no downtime. Pros As a long time TeamViewer user, I find Splashtop pretty awesome. It does everything TV does (that I need). Cons Nothing yet. It's working very well for everything. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer is over $700 a year. I like Splashtop's price. Review Source Response from Splashtop March 19, 2025 Hello Judi, Thank you for the positive review of Splashtop. We appreciate your kind words about our product. We aim to create a product that is user-friendly so that our users can focus on what matters most. We're also thrilled that you've found no difficulties so far. Should you encounter any, please feel free to reach out and our support team would be happy to assist. Thank you for choosing Splashtop. We're committed to providing your business with a reliable remote connection. RK Rebecca K. IT Administrator Government Administration Used the software for: 2+ years ### "Easy to deploy, easy to use" July 26, 2023 5.0 Although our agency provides essential services, during much of 2020 we were required by the state to employ a hybrid work schedule to minimize the number of people in the office at any one time. As this happened rather suddenly, those staff working from home were often using their own equipment. I still needed to be able to support everyone in and out of the office on any equipment, and most staff needed to connect with our on-premise file servers and software. Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions of their job with minimal instruction. Although we have all returned to the office, we still maintain enough subscriptions to allow employees to work from home when needed, and to provide immediate IT support services to all employees wherever they may be. Pros Pros: Pricing model, ease of deployment, simplicity of connection for end users. There are a several features we don't currently use, but the interface is simple enough that these additional features do not clutter the app with functions confusing to the average end user. Cons Cons: haven't really found any yet? However, there are several features we do not currently use. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Splashtop was the most cost effective and easily deployed option. Easy to add users and additional seats to the subscription. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Pricing structure and ease of deployment. Review Source Response from Splashtop January 24, 2024 Hello Rebecca, Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our platform has met your expectations in terms of ease of deployment, user-friendly interface, and overall simplicity. It's fantastic to know that even during the sudden shift to a hybrid work schedule in 2020, Splashtop played a crucial role in ensuring your agency's essential services continued seamlessly. We value your feedback and are committed to providing a reliable and user-friendly experience for all your remote access needs. If you ever have further suggestions or questions, please feel free to reach out. Thank you for choosing Splashtop. AA Andrew A. Onwer / Installers/ Engineer Information Technology and Services Used the software for: 2+ years ### "Why Splashtop is one of the best Remote Support softwares on the market. " July 26, 2023 5.0 Positive, easy to deploy and manage. Pros Ease of use, cross platform compatibility, OS and IOS, full featured app. and all at the price point that's better than most remote support softwares on the market today. Cons None so far I very happy with the features and stability of this software. Reason for choosing Splashtop Bad customer support (email Only), buggy software, and a very high price for year subscriptions. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Bad customer support (email Only), buggy software, and a very high price for year subscriptions. Review Source Response from Splashtop January 30, 2024 Hello Andrew, Thank you for taking the time to share your experience with Splashtop. We appreciate your positive feedback on the ease of use, cross-platform compatibility, and the full-featured app, all offered at a competitive price point. We're delighted that Splashtop's deployment and management have been seamless for you. We're committed to providing a top-notch user experience, and your feedback encourages us to continue delivering reliable and cost-effective solutions. If you ever need assistance or have further comments, feel free to reach out to us. Thank you for choosing Splashtop. DH Denise H. Director of Administration and Finance Non-Profit Organization Management Used the software for: 2+ years ### "Splashtop is a lifesaver" July 26, 2023 5.0 Splashtop was easy to install, set up and integrate. It's ease of use make my life so much better and it allows me to log in from anywhere to keep the corporate books from wherever I am. Pros I love that I can manage the corporate non-profit finance and admin from anywhere. It's ease of use and integrations are top-notch. I can copy from my screen and paste into the remote computer. I can screenshot the remote computer or my computer. It's just incredibly easy to use. Cons There is nothing I don't like. It literally fits all my needs and is super easy to use. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Team Viewer was super expensive and the customer service was terrible! Review Source Response from Splashtop January 31, 2024 Hello Denise, Thank you so much for your positive and enthusiastic review. It's fantastic to know that you find our platform's ease of use and integrations to be top-notch, allowing you to seamlessly handle your responsibilities from anywhere. We appreciate your trust in Splashtop and are delighted to be a key part of making your professional life better. If you ever have any questions or need assistance, our dedicated support team is here to help. VR Verified Reviewer Team Admin Information Technology and Services Used the software for: 1-2 years ### "Great/Easy remote software" February 24, 2021 4.0 Overall it has been very good experience and helped us provide high level of support service to our clients, although some customers took sometime to get use to the idea of generating the code first then provide us with it over our live chat but in most cases it was a straight fw process and easy to use Pros Easy using of the software, download small file and install it then it will generate a code, from your end through business app you can use this code to access the computer. You can access different computers at the same time. more than one tech can work on same session. Add notes to each session. Has option to reboot, chat, full control on the remote computer. Adjust the software to be branded Work on most mobiles as well Cons If possible to add some features: Customer can initiate chat from his end instead of lunching software and generate a new code every time. If it can save chat history automatically of every session. Reason for choosing Splashtop It was offering best price with mostly all features we were looking for Review Source Amy M. Technology Center Operations Manager Higher Education Used the software for: 2+ years ### "Great experience with Splashtop" June 2, 2023 5.0 We have been using Splashtop SOS for many years now and started using Splashtop Business during the pandemic to provide remote support to our Zoom Room devices. Pros Splashtop has all of the features we need to use daily to provide remote support to our community. You can respond to UAC prompts remotely, transfer files to/from the user's computer, and even lock the mouse if needed. Cons Walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Reason for choosing Splashtop Splashtop had all the features we wanted at a much better price point than any alternative products. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Splashtop is far easier and more user-friendly than walking someone through sharing their screen via Skype and giving you control. It also lets you respond to UAC prompts. Review Source Response from Splashtop January 18, 2024 Hello Amy, Thank you for sharing your positive Splashtop experience. We’re happy to hear that Splashtop’s features have been useful and easy to use. Your feedback is invaluable to us as it helps us sustain the level of quality we provide to you and your organization. We hope to continue being your primary remote connection provider and exceed your expectations. Thank you for choosing Splashtop. PA Paul A. IT Lead Information Technology and Services Used the software for: 2+ years ### "Great Remote Option" April 15, 2025 5.0 Really like that it's light weight, not a resource hog, and gives us high quality resolution so that we can quickly and securely remotely manage endpoints. Pros Allows us to have permanent remote access. This is especially helpful when working with unattended devices. No need to keep installing the packages. Cons Can be laggy if the internet signal is weak. Some OS updates can uninstall it. Review Source Response from Splashtop September 15, 2025 Hello Paul, Thank you for your valuable feedback. We're happy to hear that you find Splashtop's permanent remote access so helpful for your unattended devices and that our product is lightweight and provides high-quality resolution. We're sorry to hear about the issues you are experiencing with lag on weak signals and the occasional uninstalls after OS updates. Should you encounter any issues and need assistance, please feel free to reach out to our team and submit a support ticket with the link below. Your feedback means a lot to us and helps us improve your user experience. Thank you for choosing Splashtop. https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new KC Kaila C. Property Administrator Real Estate Used the software for: 6-12 months ### "Ease of Accesa" September 27, 2025 4.0 Splashtop was relatively easy to use for solving an internal network access issue with my employer and seemed easy enough for IT to set up Pros It was convenient for resolving connection issues between internal networks for employees to ease access Cons Splashtop was a little bit of a Learning Curve, and sometimes had connectivity hurdles/limited access Review Source JA Jose A. IT Medical Practice Used the software for: 1-2 years ### "Splash top review" April 3, 2025 5.0 It has been very great i would purchase it again and would recommend to anyone looking for this type of solution. Pros I like how there is not a lot of updates and always works when trying to remote in. Cons I dont like how there is no option to only add one licence we have to get 5 at a time. Review Source Response from Splashtop September 15, 2025 Hello Jose, Thank you for your valuable and honest review. We are happy to hear that you find Splashtop to be a great solution that always works when trying to remote in, and we appreciate your recommendation. We also value your feedback regarding our licensing model. We are grateful for your business and for helping us improve. Thank you for choosing Splashtop. TD Thomas D. Owner Computer Networking Used the software for: Less than 6 months ### "Splash top works ! " April 1, 2025 5.0 I’ve been using it as a support tool for about a month without any issues. It allows me to help an elderly aunt in a neighboring town without having to rush over to her home Pros Ease of use . Cost factor. Always works . Not overly technical knowledge needed to use Cons So far nothing comes to mind . The product works as described Review Source Response from Splashtop August 28, 2025 Hello Thomas, We're glad to hear that Splashtop has been a great tool for you. It's great to know that you've encountered no issues, allowing you to assist your aunt seamlessly. We look forward to continuing to provide you with a top-notch product. Thank you for the review and for choosing Splashtop. MW Michael W. Senior Desktop Support Technician Mental Health Care Used the software for: 2+ years ### "Ease of use" December 13, 2024 4.0 I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended access. Pros I like the ease of use and how reliable the software is. Cons I wish there was a way to automatically give permissions on a mac instead of leaving that up to the user. Review Source Response from Splashtop March 19, 2025 Hello Michael, We appreciate your review and are happy to know Splashtop has been a great fit for you. As for permissions on mac, please refer to the article linked below. We're glad to hear that our product has proven reliable with stable connections as well as being user-friendly. Thank you for choosing Splashtop. We greatly appreciate the feedback. KS Kyle S. AV Technician Information Technology and Services Used the software for: 6-12 months ### "Splashtop Review" December 19, 2024 5.0 Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations. Pros Splashtop is very responsive and never glitchy or choppy. Splashtop has cool advanced features for computer connectivity on the remote end. Cons Nothing comes to mind. I have never had any issues with the software. Review Source Response from Splashtop March 19, 2025 Hello Kyle, Thank you for sharing your positive experience with Splashtop. We're glad to hear that our product has proven to be reliable with a stable connection. We understand that an unreliable connection can be frustrating, stopping you from doing what's most important. However, we're happy to hear that you've encountered no such issues. Your feedback is greatly appreciated. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations. Marlyn G. Marketing Operations Manager Computer Software Used the software for: 2+ years ### "Splashtop- Remote pc and devises " August 28, 2023 4.0 One thing that sets Splashtop apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand. The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go. Pros Splashtop offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices. Cons The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) the connection is more stable. Review Source Response from Splashtop February 8, 2024 Hello Marlyn, Thank you for your comprehensive review of Splashtop. We're thrilled to hear that you've found our platform to be user-friendly and reliable for PC-to-PC connections. We appreciate your feedback regarding the challenges experienced when controlling from a PC to a mobile or tablet. Your feedback is invaluable to us as it informs us where there are areas for improvement. At Splashtop, we strive to provide a hassle-free connectivity experience. We look forward to delivering an even better experience in the future. Thank you for choosing Splashtop as your remote access solution. DH Damien H. Technical Support Specialist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "An excellent alternative to the big names" June 5, 2023 4.0 Its been a solid program from the beginning. I did try out the virus protection for a while but I cancelled it due to it being too limited. I did stick with BitDefender but with my own gravityzone account. Pros I think the overall speed of the program is its best feature. Once you have the Splashtop client installed on the remove machine, connecting and working on a remote computer is quick. I've never had a connection drop and I am able to do everything i need to do. Cons The updates get a annoying. Its not that there are too many but I don't like when programs check for updates when starting the program. Id rather a visual prompt on the interface to let me know an update is available and I can then download and install at a more convenient time. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Costs got out of control. Review Source Response from Splashtop January 19, 2024 Hello Damien, Thank you for taking the time to share your thoughts and experiences with Splashtop. We're delighted to hear that you find Splashtop to be an excellent alternative to the more prominent options in the remote desktop space. We appreciate your positive feedback on the program's speed, reliability, and seamless remote connection capabilities. Regarding your concern about updates, we understand your preference for a visual prompt rather than automatic checks upon starting the program. We'll certainly take this feedback into consideration for future improvements. Regarding your concern about updates, we understand your preference for a visual prompt rather than automatic checks upon starting the program. We'll certainly take this feedback into consideration for future improvements. If you ever have further suggestions or questions, feel free to reach out. We're committed to continually enhancing your experience with Splashtop. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.