# Page 11 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Splashtop the right Remote Desktop solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

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Splashtop

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Splashtop

## Showing most helpful reviews

Showing 251-275 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HS

Hilary S.  
Academic Dean  
Alternative Medicine  
Used the software for: 2+ years

### "Convenient and Easy!"

July 26, 2023

5.0

Pros

How simple it is to access/mirror my work desktop when I’m out of the office, and even when I was out of the country and took my laptop, I had NO problems connecting!

Cons

Nothing really, except a little pricy? I don’t really have any complaints, however I am only using it to access my work desktop, and not much else

Review Source

Response from Splashtop

February 1, 2024

Hello Hilary, Thank you for taking the time to share your experience using Splashtop. We're delighted to hear that you find it convenient and easy to use. We appreciate your feedback on pricing, and we understand that it's a consideration for our users. We constantly strive to provide value for the investment, and we're glad to hear that despite this concern, you don't have any major complaints. If you ever have additional feedback or suggestions, please feel free to reach out. Thank you for choosing Splashtop.

MM

MOE M.  
CPA  
Accounting  
Used the software for: Less than 6 months

### "Happy Camper"

April 30, 2020

5.0

Simply the best solution for remote working and the cost is unbeatable. Keep up the great work Splashtop!

Pros

The product is very easy to setup and it's up and running with a click, I use it every day all day and I'm loving the fact that I don't feel like I'm connected to a remote computer. The speed is great and I can see the whole screen without any notification pop outs or other distractions, the icon bar is almost invisible when closed and it's a great feature.

Cons

I'm new to this product and it may be there already but would be nice if we could print from the local computer to the remote printer and vice a versa. same for sound.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Reason for choosing Splashtop

I signed up for the free trial and the performance was much better then what I was using before. Needless to say the cost was unbeatable.

Review Source

Response from Splashtop

May 4, 2020

Hi Moe, Thanks a lot for the rating :) Hope you are doing well! My name is Antonia and I am with Customer Success team at Splashtop. Regarding your review, luckily, remote printing feature is already included in our products. Here's the relevant article for your reference: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINT If you would like to reach out, please contact us anytime at customer-success@splashtop.com Stay healthy and take care!

VR

Verified Reviewer  
Chief Operating Officer, and HIPAA Privacy Officer  
  
Used the software for: 1-2 years

### "Cheap for a reason - not many features, and some connections falter."

July 2, 2018

3.0

Pros

Very easy to deploy, and easy to teach to the staff. Connections happen quickly. Great for simple desktop access, without a need for backend management. Sessions are encrypted, so this meets HIPAA and other compliance standards. Mobile apps are easy to deal with.

Cons

There really aren't very many back-end tools that you can use with this software. We also have had connections fail during a session. Eventually, we chose different software for remote connections.

Review Source

JT

Jason T.  
Head of IT  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Perfect solution to remote access and remote support"

May 6, 2020

5.0

really helpful during initial talks, provided large trial licence and great discount on sign up

Pros

We needed to deploy a solution for a large number of users to remote onto their desktops, initially attracted to Splashtop for the price we quickly discovered it beat the competition in ease of use, delivery and service. We have since deployed remote support SOS for agents and will not be renewing Teamviewer. Sos UAC far smoother that teamviewer!

Cons

No negatives, this product met our requirements

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

Reason for choosing Splashtop

Value, performance, ease of use

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Value and performance.

Review Source

Response from Splashtop

May 13, 2020

Hi Jason, It's so awesome to hear your feedback. Thank you for the scores. It's our pleasure to have an international logistics company on board. May we know what you use Splashtop for? I am asking because I would love to understand your scenario and how we are helping you with your business. We also have a great news to share with you that we have now have our branch office in Amsterdam. Feel free to reach out if you ever need help. Please reach us at customer-success@splashtop.com. Thanks again for your support! Stay healthy and take care!

JS

James S.  
President  
Oil & Energy  
Used the software for: 2+ years

### "Splashtop provides value in a provided service"

May 27, 2020

5.0

Very good! It has provided seamless operations for myself as a remote administrator of a dental practice, retail establishments and a golf course. Along with family members as required.

Pros

It works, it is there when I need it, works on the platforms/OS's I need. The software is responsive and has improved with age.

Cons

My least items were from years ago. It has worked very well for my requirements. Woks better than LogMeIn for Mac's, that's a biggie as that's an elderly family member I assist remotely.

Reason for choosing Splashtop

The product offering and reviews.

Switched from

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

Cost.

Review Source

BC

Bradley C.  
Post Production Assistant  
Motion Pictures and Film  
Used the software for: 6-12 months

### "Best Remote Desktop Software 2021"

April 21, 2021

5.0

Pros

Splashtop is the best Remote Desktop software I’ve ever used. While being the most cost effective, it also has the most features and never kicks me off for no reason. Features like dual monitor streaming and live audio playback are two of the best features that just don’t exist with other software- and they work great!

Cons

I can’t say that I have any negative things to say about the software.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer lacked live audio playback and dual monitor streaming. Teamviewer also has a habit of booting you off the service for no reason.

Review Source

DB

Donald B.  
owner  
Retail  
Used the software for: 2+ years

### "helping from a far"

June 29, 2022

5.0

when an employee has computer question i don't have to go lean over there shoulder. i just remote in. My IT company uses it to remote into our computers and i'm able to remote into all of them also even the ones out of state

Pros

when an employee has computer question i don't have to go lean over there shoulder. i just remote in

Cons

the software does everything i need it to do

Review Source

CH

Corey H.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Splashtop- Better than the rest"

November 9, 2022

5.0

Switching from Teamviewer was easy and now we can control from any device and we have unlimited remote clients endpoints

Pros

Support is US based and the software was easy to deploy

Cons

A little funky learning the control of users and assigning permissions but overall great as just one sign in for control and billing portal

Alternatives considered

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Splashtop

Price for unlimited endpoints

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price and support issues

Review Source

JH

Juli H.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Splashtop - Great Solution "

March 27, 2020

5.0

Exceptional. Again, I was skeptical when I first changed over but I have loved it and use it everyday.

Pros

This software is very affordable and easy to use. It is quick, doesn't freeze up and can be used from anywhere. I constantly go onto client computers and my computer from clients and feel this is a very efficient and affordable solution for any business or individual that needs to access computers from multiple sites. I used GoToMyPC for years but they keep raising prices astronomically. I was hesitant to move off their software but actually think Splashtop works better since I have changed to it. And it is much more affordable.

Cons

Nothing I have discovered yet is a problem. I did have a printing issue but was able to easily find the solution through an online search.

Reason for choosing Splashtop

I did research several softwares online to replace GoToMyPC. I chose Splashtop first as a free trial and then purchased it within 2 days because I liked it so much.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

GoToMyPC raised their prices astronomically and with no notice. I actually discovered the huge increase when changing a computer out and reinstalling the software.

Review Source

VR

Verified Reviewer  
Veterinary Practice Manager  
Veterinary  
Used the software for: Less than 6 months

### "Amazing product!!"

June 1, 2020

5.0

Pros

After trialing several different programs, Splashtop proved to be the most comprehensive and cost-efficient. There isn't any lag time or distortion with the connection and very easy to use. Printing from the remote computer is simple and was very easy to set up.

Cons

It would be great to have an easier process for transferring files, maybe just a drag and drop? I haven't looked into extensively yet, it might be easier than I think it is.

Review Source

Response from Splashtop

June 30, 2020

Hello, Thank you so much for the rating and review. For drag and drop file transferring, please log into my.splashtop.com as the team owner then navigate to Management > Settings. Here's the relevant article for your reference: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725323-FILE-TRANSFER If you would like to have further assistance, please contact us at support-business@splashtop.com Thanks again for being our customer! Regards, Antonia Wang Splashtop Customer Success team

DO

Dave O.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Replaced LogMeIn Central and Integrates with Datto RMM"

July 29, 2019

5.0

Connecting to a Splashtop cleint is very fast. I also like how it gives a pop up when we connect/disconnect

Pros

What I like most about the software it s the cost! The cost is amazing compared to what we had with Central. We have close to 500 Machines using the RMM and Splashtop direct.

Cons

When using with Integrated RMM you cant drag and drop files or print. Would like the remote printer to just re-direct the printers instead of having to ad the XPS Viewer.

Alternatives considered

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

Reason for choosing Splashtop

We loved the price of Remote Support vs the price of LogMeIn Rescue.

Switched from

[LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/)

The price swap Datto RMM and Splashtop saves me close to $500 a month.

Review Source

SM

Stefano M.  
Ufficio tecnico  
Construction  
Used the software for: 2+ years

### "Un po' troppo articolato"

December 31, 2022

4.0

Pros

Buon software ma un po' troppo articolata la procedura di installazione del software anche perché servono due software diversi suo pc remoto e sul master

Cons

Come dicevo sopra un po' scomodo il fatto di dover avere due software distinti sui due pc

Review Source

Sara C.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Amazing Price for a Great Product"

August 8, 2019

5.0

I use Splashtop at least once a week, and sometimes more often than that. I use it to access the company's computer from home, primarily so I can use Quickbooks Desktop to run payroll or view financial reports. I also use it to work on spreadsheets and documents. I love that I can easily copy or transfer files between devices while I work. I also really like that I can print to a local printer or the remote printer.

Pros

Splashtop is extremely easy to use, and the view quality is really good. I have used other remote access products with much worse viewability...and they were more expensive. Splashtop is really quick and easy to launch from the app I installed on my home computer. It is much less cumbersome than other products I have used.

Cons

I haven't run into anything that I dislike about the software.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing Splashtop

I chose to try Splashtop instead of other products because it had really good reviews. It sounded reliable and user friendly. I also appreciated the free trial...which confirmed my desire to commit to an annual subscription.

Review Source

DS

Debbie S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Help for a One-Woman Business"

July 29, 2019

5.0

This software allows me to connect with my clients remotely. It is easy for them to install and understand and I can then see what issues they are having. I've been able to help clients that I would normally have not been able to travel to. I also use it when I travel. I can connect back to my desktop to check my mail in real time or use a piece of software that I don't necessarily want to bring with me. I can use more demanding software on my desktop and there's not much lag. Splashtop has saved me money and, more importantly, my time.

Pros

Quick remote connections. Easy for clients to use. Easy for me to remote to desktop securely when traveling.

Cons

I have a couple of clients in remote areas that rely on their phone connections. I usually have issues trying to connect and frequently lose the connection or it freezes.

Reason for choosing Splashtop

It was just easier and, to my mind, more secure. It was also easier for my clients to understand.

Review Source

VR

Verified Reviewer  
Network Administrator  
Restaurants  
Used the software for: 2+ years

### "Splashtop is a great way to do remote support"

April 1, 2019

5.0

Haven't had to use support more than just adding licensing at times and they were great

Pros

The software was very competitively priced and easy to deploy and use and has made us so much more effective at assisting our remote users.

Cons

Haven't found anything yet we don't like about this software

Review Source

SH

Susan H.  
CFO/Administration  
Management Consulting  
Used the software for: 2+ years

### "Splashtop #1"

July 26, 2023

5.0

I went on a business trip across the country and was able to do my payroll completely through Splashtop...

Pros

I can do anything I need to on the computer from home...just can't get in the actual file cabinets!

Cons

mmmm...haven't found anything I don't like about it....

Review Source

Response from Splashtop

January 25, 2024

Hello Susan, Thank you so much for taking the time to share your positive experience with Splashtop. We're delighted to hear that you find it incredibly versatile for handling all your computer tasks from the comfort of your home. We understand the importance of seamless accessibility, and we're thrilled to have provided a solution that meets your needs. If you ever have any questions or encounter new features you'd like to explore, feel free to reach out. Thank you for choosing Splashtop.

VR

Verified Reviewer  
IT Administrator  
Insurance  
Used the software for: Less than 6 months

### "Easy to use and deploy"

October 24, 2023

5.0

Pros

The ease of setup is what sold us on this product

Cons

I'm a fairly new user but it's working great for us. Love the ease of use and ability to access remote PCs without assistance.

Review Source

Response from Splashtop

February 9, 2024

Hello, Thank you for sharing your experience with Splashtop! We're thrilled to hear that you find our product easy to use and deploy. Our team has put a lot of effort into ensuring a seamless setup process, and it's fantastic to know that it resonated with you. We appreciate your feedback on the ease of access to remote PCs; it's one of our main objectives to provide users with a straightforward and efficient remote desktop solution. If you have any questions or need assistance as you continue to explore Splashtop, please don't hesitate to reach out to our support team.

PC

Pam C.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Great for Projecting Anything from your desktop"

February 7, 2022

4.0

Splashtop has been a lifesaver for remote leaning. It lets me access my files and share with my students. In the classroom, it lets me put anything on my desktop on the projector so that I can interact with my students.

Pros

Easy to install and use. It lets me project my classroom notes and documents so the entire class can follow along easily.

Cons

Sometimes it can run a little slow and lose connection.

Review Source

VR

Verified Reviewer  
Agent  
Insurance  
Used the software for: 2+ years

### "Easy and affordable remote support"

July 10, 2018

5.0

Splashtop has been a near perfect solution for our internal support needs. Every workstation in our organization can be accessed to provide support. With multiple locations and remote users it has been one of our best/most valuable support tools.

Pros

Easy and customizable deployment, runs as a service on remote station, client automatically updates, mobile friendly interface. Can also create security groups for others accessing remote stations and control/limit access by group.

Cons

Access is to the desktop only, would be nice to have access to services, task manager, and system updates without logging in to desktop. System resource usage seems a little excessive during the remote session.

Review Source

JZ

Jose Z.  
Systems Manager  
Computer & Network Security  
Used the software for: 2+ years

### "Nice solution"

October 2, 2020

5.0

Mostly do support to users, updates, configs...

Pros

Easy to deploy, low resources comsuption, low bandwidth, easy for no technical users and most important quality for not expensive software solution

Cons

We had trouble when we print on dot matrix, but this does not happen on laser o inkjet.

Switched from

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

Too expensive for the functionality, versions more powerful are really expensive

Review Source

Shaun K.  
IT Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great Product, Low Price"

September 6, 2018

4.0

Pros

Splashtop has steadily been adding and updating features. The price is actually pretty decent when you compare it to other remote software like Logmein. I am to restrict access to certain computer for users/groups.

Cons

You can't update deployment modules once they are installed on a computer. Would be nice to be able to update the module on the web and have the computer check and adjust settings.

Review Source

MB

Mike B.  
IT & Web Development  
Building Materials  
Used the software for: Less than 6 months

### "Small Businesses Don't Need To Be Priced Out Of Remote Admin"

October 13, 2020

5.0

I stumbled across Splashtop after looking at the price on 'No I in Teams 😉' website, I certainly wasn't gonna be able to justify that price to the higher ups. I had a search on the interwebs and found Splashtop offering a free trial! Installed it, used it and was immediately impressed and pleased to have found a solution that worked and fit our budget.

Pros

If you're a large company or corporate entity you can no doubt afford to implement the more well known remote access software, but there's no I in TEAM...Am I right? My company has less then 20 employees, spread across three locations and we have less than 10 PC's on the network. In the current climate we have to be careful with regards to business expenses but we still need to be able to provide support remotely, in my opinion other Remote Admin companies only price there products to bigger business and have no time for smaller companies like us. Splashtop provide a product that whilst being affordable also has all the features necessary to get the job done.

Cons

Its difficult to find things not to like, its a great bit of software and has never let me down. If I have to single something out, from time to time there can be a little lag but its never so severe as to make operation difficult.

Reason for choosing Splashtop

Price and functionality.

Review Source

KA

Kaes A.  
Surgeon  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Every update is a major step forward"

January 22, 2020

4.0

An essential part of my work day as it helps me connect with different machines. Certainly worth the money.

Pros

Design is simple and intuitive Cost is very reasonable compared to other competitors. Copy and paste feature between screens is fantastic Every update is a major step forward and keeps getting better

Cons

Connection can drop at times Wake up feature sometimes unpredictable even when correct settings in place

Switched from

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

Previous provider became too expensive

Review Source

AB

Andreas B.  
CEO  
Veterinary  
Used the software for: Less than 6 months

### "Splashtop replaces Teamviewer for veterinary practice"

July 25, 2020

5.0

Very good experience. All members of my team who are using it were immediately on board and delighted how it did not require any learning curve at all, even for those who had not been Teamviewer users before.

Pros

I needed a cheaper, easier-to-use remote connection solution for my team. We were using Teamviewer but did not need most of their features and found it to be overpriced for our needs. Splashtop business has everything we need and more - for a fraction of the cost. The mobile app is also easier to use and more stable the mobile app from Teamviewer.

Cons

Nothing comes to mind. I have an install problem of the streamer on one computer and will need to sort it out with support once I have the time during the day. But I have not found any negative issue with Splashtop business yet.

Review Source

Response from Splashtop

August 10, 2020

Hi Andreas, Thanks a lot for the rating and comment. Splashtop is well recognized by millions of users to deliver the best remote desktop experience with the most reasonable pricing. We truly appreciate your business and we're so grateful for the trust you've placed in us. Please feel free to contact us if you need our assistance. Thanks again for choosing Splashtop! Regards, Antonia Wang Splashtop Customer Success team

VR

Verified Reviewer  
Senior Tax Analyst  
Construction  
Used the software for: 6-12 months

### "Splashtop is a great deal"

December 4, 2018

5.0

I work remotely, for three jobs, and want to access other computers to work on different projects in different offices. I use 4 of my 10 allowed computers to access them whenever I need to login. I have never encountered a problem.

Pros

Splastop makes it quick and easy to securely access another computer. It works almost exactly the same as the big competitor in the industry for much less money and more computers that I can access for the same price.

Cons

I can't think of anything negative about Splashtop, other than the look-and-feel is not as slick as the product that I used to use?

Review Source

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