# Page 17 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Splashtop the right Remote Monitoring and Management solution for you? Explore 734 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews --- Splashtop 4.7 (734) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 17 - Reviews of Splashtop ## Showing most helpful reviews Showing 401-425 of 734 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MW Mark W. Operations Manager Telecommunications Used the software for: Less than 6 months ### "Smooth Video" July 27, 2020 5.0 I have users working from home who work with video which is located on their in-office computers. They found TeamViewer to stutter as they played video. I read about Splashtop and gave it a try. It has all the TeamViewer like functionality we need but the big bonus was a smoother experience when playing video. Pros Setup was easy. Video streams smoothly. Cons I was a bit confused about finding the correct software package on the website. Once I figured it out all was great. Review Source Response from Splashtop August 10, 2020 Hi Mark, Splashtop indeed delivers a world-class performance, reliability and smoothness for a reasonable price. If you ever have any other questions regarding our subscription plans and their features, our team of sales experts is ready to assist you on live chat, via e-mail and phone. We love to talk to our customers and find out more about their use cases, so you are welcome to contact us anytime using the contact details on this page: https://www.splashtop.com/contact-us Thank you for joining the Splashtop family! Regards, Antonia Wang Splashtop Customer Success team RE Robert E. CEO Computer Networking Used the software for: 2+ years ### "As a long time customer of Logmein I made the switch to Splashtop and have been very satisfied." April 24, 2018 5.0 It is how I do my business minute by minute. I run a support desk and we use it to remotely fix our customers. Pros Ability to group customers, Clone deployments and connect 99.99 percent of the time. I also like the security when building new users and having to verify via email. Cons Miss the "Notes" option but you can still get there via the properties tab. The notes area is where I keep passwords for each user. Review Source RG RHONDA G. Executive Assistant Architecture & Planning Used the software for: 1-2 years ### "Splashtop works great" September 17, 2019 5.0 Easy to set up, easy to connect remotely, easy to switch screens as needed Pros A reasonably priced, cost effective alternative to LogMeIn. Works well for me and easy to setup. Love being able to connect remotely. Cons Originally when I purchased the software a couple of years ago, it did not support dual monitors, which wasn't a huge issue, but a downside. Splashtop has now added that functionality and it works well. Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) LogMeIn pricing had increased significantly and I was happy to find an affordable option Review Source cO chris O. IT Technicial Internet Used the software for: 1-2 years ### "By far the best remote desktop experience" January 9, 2018 5.0 Easy remote support Pros Easiest to use, and integrates directly with Autotask. Software rarely has any hiccups and provides an excellent interface. Cons Don't actually have any issues with the software, other than the fact it can be a little resource heavy. Tend to see 20-40% resource usage by splashtop application during use, otherwise minimal impact. Review Source MH Mehdi H. security advisor Information Technology and Services Used the software for: I used a free trial ### "Remote Access Solution" September 8, 2021 5.0 I think that with the splashtop sos solution, will allow me to quickly access my customers and have a good user experience Pros It is an easy to use and multi-platform form Cons when using recordre fonction, access becomes a bit long Switched from [FixMe.IT](https://www.capterra.com/p/151861/FixMe-IT/) not support multiplatforme Review Source MT Mo T. Doctor Hospital & Health Care Used the software for: Less than 6 months ### "Love Splashtop!" June 7, 2021 5.0 Very easy to use. For years we had used a different competitor. They kept increasing their price too much every years so we left. Then we used another company for awhile but it was difficult to use and pricing was too high. So so happy we switched to Splashtop. Logging in is extremely simple. Navigating the screen is user-friendly. It truly feels like you are on the computer itself. Pros Very easy to use. For years I had used a different competitor. They kept increasing their price too much every years so I left. Then I used another company for awhile but it was difficult to use and pricing was too high. So so happy I switched to Splashtop. Logging in is extremely simple. Navigating the screen is user-friendly. It truly feels like you are on the computer itself. I don't need remote access often. Maybe once a week for 10 minutes. It doesn't make sense to pay crazy fees when access is minimal. Cons Getting used to downloading the app for the remote versus host computer was tricky and a little confusing. Reason for choosing Splashtop Pricing was reasonable. Review Source VR Verified Reviewer Trainee Engineer Telecommunications Used the software for: 6-12 months ### "Your PC in your hand" January 2, 2020 5.0 Pros provide a PC interface as it is on other device. the application is properly developed and lack of buffering Mobile app also provide pc interface on our hand we can remotely access if its internet available, no need to be near by Can be access to webcam in PC via internet Cons At the not responding stage a restart should be needed. Uses significant amount of data. after giving access in initial mode, most of the people can access to PC remotely. Review Source BA Bob A. President Information Technology and Services Used the software for: Less than 6 months ### "Easy to use, great features" May 8, 2020 5.0 I have had a few usability issues that support was able to clear up for me. I am now able to eliminate a more costly product and increase functionality. Pros This is easy to setup and use on a daily basis. Connections are very quick and I can respond to issues quickly. Cons Very little to not like as the product is so flexible. Review Source Response from Splashtop May 14, 2020 Hi Bob, Hope you are doing well! This is Antonia from Customer Success team at Splashtop. It's so awesome to hear your feedback. If you ever want someone from our team to discuss specific points, we are at your disposal. Feel free to reach us anytime at: https://www.splashtop.com/contact-us Thanks again for your support ;) Stay healthy and take care! GM Geraldine M. Director Accounting Used the software for: Less than 6 months ### "Easy to use " May 26, 2020 5.0 I did not realise how great it was to have access to my main pc whilst i was working away from home. For myself personally as the director and busy mum, it means that i don't lose hours when i have to drop the kids off at dancing and spend my time at a cafe working. I have now actually regained hours that i never had before. For my staff, it has created a more flexible working environment allowing staff to work from home if they suspect that they are ill, they need to stay home for the kids or would like to work after hours to get a piece of work done. Pros The software was very easy to implement into my practice especially at such short notice for my staff to work remotely. Staff were able to follow instructions easily and install the applications on their lap top with ease. Fantastic application for the size of my company. Cons Have not experienced any cons at this stage. Reason for choosing Splashtop Splashtop was a more affordable option for my small business. Review Source JP James P. Quality Manager / Chemist Chemicals Used the software for: Less than 6 months ### "Splashtop during Lockdown" January 19, 2021 5.0 We had to work from home during the Covid lockdown and used other software which was not so user friendly and required a password each time we connected. If the PC went to sleep then we could not get connected without going to the office. I initially had a free trial with Splashtop and it was so easy to use that we purchased a licence Pros Splashtop was very easy to use and connects to my work PC easily giving full access to my files and applications in a familiar layout Cons At the moment there is nothing to criticise about Splashtop as it is doing exactly what we require Reason for choosing Splashtop Not applicable Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Too much problems logging on with Teamviewer Review Source RW Raymond W. President Logistics and Supply Chain Used the software for: Less than 6 months ### "Crisis Management" May 11, 2020 4.0 This has entirely saved my business during this crisis. We could not have managed this with out this type of solution. i expect that when things get back to "normal" we will be allowing our staff to work remotely much more often. Pros The best thing we found about Splashtop was the easy installation and set up. Like everyone else during this pandemic, we had to scramble to give our staff access to their desktops remotely. This all had to be done quickly and user friendly for some very non-technical staff members. Implementation went very smoothly and with only minor incidents, and most of those were user issues. What was also helpful was that it was across multiple equipment and operating system types. All have worked well. Cons The only issues I am hearing about are related to jumpy screens and disconnects, but I attribute that mostly to bandwidth issues with the user. Review Source MS Mitch S. Computer Consultant Information Technology and Services Used the software for: 2+ years ### "Great service!" November 15, 2020 5.0 Easy to use Pros The software is easy to use And serves all of my needs. I especially like the file transfer option Cons Set up was a little difficult. But after installing the software and understanding how it works, there was no problem Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Better features Review Source cT colleen T. Virtual Assistant Executive Office Used the software for: 6-12 months ### "Splashtop" July 31, 2019 5.0 Love, love it! - and best of all the price . I am getting a lot of bang for my buck. Pros I loved the fact that it was easy to adapt to - after using another software for many years. The price of that software was creeping up, and could not justify keeping it at that price. I am saving over half of what my previous costs were with Splashtop Cons It took me a while to figure out how to zoom in when I was inside my clients laptop Review Source VR Verified Reviewer President - owner - founder International Affairs Used the software for: Less than 6 months ### "Easy-to-use and deploy solution for remote access with super service" December 23, 2020 4.0 Excellent. Pros Multi-monitors management; Easy access from PC to PC remotely; Management of users and access made simple; Quality of service and support. Cons Some missing tools compare to Teamviewer. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Service and implementation as well as pricing. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Pricing and deployement capacity for a company like ours. Review Source CA Clint A. Product Manager Computer Software Used the software for: 1-2 years ### "Great for small business " February 27, 2019 5.0 Tech support team uses daily to provide support to clients. It is easy for our clients to set up and get help quickly. Great value compared to the much more expensive options. Pros Great for providing support to clients when you need to see what is happening on their computers. Great Value Cons Can have some troubles moving files between computers etc. Review Source AY Arlene Y. Business Consultant Hospital & Health Care Used the software for: 6-12 months ### "Highly recommend " July 29, 2019 5.0 Excellent service !! Pros The speed, ease of use from laptop or smart phone but most of all.. pricing is competitive. I’ve used logmein and few others. But hands down what swayed me was pricing Cons There are no dislikes, I like everything about the service Reason for choosing Splashtop Pricing Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Pricing Review Source MS Michael S. Sr. Network / Server Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Splashtop Remote Support " June 16, 2020 5.0 Pros The remote control and management was very good and easy to deploy. Cons We switched to sysaid for better asset management including hardware and software. Also teamviewer is a great support tool for us. Review Source Response from Splashtop June 30, 2020 Hi Michael, Thank you for the feedback. I am Antonia from the Customer Success team. May we know more about your use case? Would you mind helping us by describing more how we can help you with your business though our software? Please contact us at customer-success@splashtop.com Thanks again for choosing Splashtop and looking forward to hearing from you soon! Regards, Antonia Wang Splashtop Customer Success team ST Shannon T. paralegal Law Practice Used the software for: Less than 6 months ### "Updates made this better" May 11, 2020 4.0 Pros I liked how easy it was to create an account and download the software onto each computer. It also clearly explains which software is needed on which computer so that you can remote access with no issues. Cons At first, we were having issues with our connections dropping multiple times a day. However, there have been a few updates since we began using the software and those seem to have fixed some bugs. As a result, we have not had nearly as many interruptions. How quickly these updates came was a huge benefit. The first update improved our connections, but we were still having issues. The most recent update has made those issues almost non-existant. The few times we are still having issues appear to be more of an internet issue (lost internet connection on either end) and not a software issue. Review Source LD Liz D. Program Coordinator Environmental Services Used the software for: Less than 6 months ### "Made it possible for us to comply with the stay-at-home orders." May 7, 2020 5.0 Pros Having this software installed on my desktop at the office allowed people with laptops to be able to login and access our shared drive safely and securely. We felt confident is the security measures and steps to add computers and the program ran smoothly for everyone. Cons The only difficulties I had using this software were of my own doing because I failed to read the set-up instructions closely the first time through. Review Source Response from Splashtop May 12, 2020 Hey Liz, Thank you for the scores. This is Antonia from Customer Success team at Splashtop. It's our pleasure to have an environmental lover/protector/maintainer on board. Regarding your feedback, has the issue been solved yet? If you ever want someone from our team to give you a "tour" or discuss specific points, we are at your disposal. Feel free to reach us any time at: customer-success@splashtop.com. Thanks again for choosing Splashtop. Stay healthy and take care! IG Ivey G. Business Manager Executive Office Used the software for: Less than 6 months ### "Gets the job done" December 10, 2020 4.0 Overall, very happy with this product and would recommend to others. Pros Easy to use and less problems than I was having with Teamviewer. Price is good. I have had no problems logging into my work computer daily. Cons Sometime there is a little delay in responsiveness when I'm navigating documents and Internet, but not much. Reason for choosing Splashtop Better functionality and lower cost. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The free Teamviewer option was no longer an option for us because we are a business. The cost of Splashtop was much less than the Teamviewer business option; Review Source JC John C. Attorney Law Practice Used the software for: 2+ years ### "Good Product" May 6, 2021 5.0 Pros It lets me use my office PC from home and vice versa. Sometimes that just comes in handy. Cons Nothing I can think of. It works well for me. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer was not working correctly and I could not figure out why. Review Source JG Joseph G. Accounting Manager Accounting Used the software for: 1-2 years ### "Reliable Remote Access" June 28, 2022 5.0 never a need, always works Pros Splashtop allows me to easily access my client's workstation. Its a pretty seamless product. Works reliably. Cons The split screen doesn't work to great. If I'm on my laptop and want to use the left side of my screen for one application and the right side for remoting into my client's computer by way of splashtop, the right side is split in half. Review Source Daniel G. Support technician Computer Networking Used the software for: 1-2 years ### "Leaves much to be desired" October 15, 2019 2.0 I would not recommend this be used on a daily basis. More of a backup Pros Nothing really to like on this software other than it allows for a remote view of the desktop. Not much else Cons Lack of features even as fast as being able to view more than one screen at a time. Very laggy and very difficult to navigate Review Source DS Dena S. Accountant and Business Consultant Accounting Used the software for: 1-2 years ### "Best in the industry" July 29, 2019 5.0 I like this product so much that I've had my clients sign up for their own personal use...they love it, too! Pros I've tried other software for connecting to my clients' computers, but none allowed me to easily transfer files, print to my printer, or switch from one account to another. I like EVERYTHING about this software including the price! Cons I can't say anything negative about Splashtop! Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) It started with the price, but everything else was superior as well! Review Source HT Heidi T. Systems Administrator Information Technology and Services Used the software for: I used a free trial ### "More Economical than Logmein" November 11, 2019 5.0 Have been testing this as an alternative to Logmein. So far, no problems, all of our users are impressed by how quick it is and how well the desktop is rendered remotely. Seems more robust than Logmein. Pros Love how it has all of the features of Logmein at nearly half the price. It seems to work better and have more features, too. Cons Don't particularly care for the desktop application because there are more features available on the web version. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Cost. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.