# Page 19 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 19 - Is Splashtop the right Remote Desktop solution for you? Explore 733 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews --- Splashtop 4.7 (733) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 19 - Reviews of Splashtop ## Showing most helpful reviews Showing 451-475 of 733 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NO Nick O. Digital Director Marketing and Advertising Used the software for: 1-2 years ### "Glad I found Splashtop - It works!" May 20, 2020 5.0 Pros has all the features we need and is easy to use. The price is great for our amount of use. Cons Everything about the software has been great. The only very minor thing is that we installed the host when we only needed the remote which could add some confusion for end-users. Reason for choosing Splashtop was easy to see the features we needed are included and the package was cost-effective. Review Source FL Fabian L. Owner Law Practice Used the software for: Less than 6 months ### "Pandemic Forced us out of offices, into Splashtop" November 30, 2020 5.0 Pros We needed to be able to access the office computer that houses a local database for immigration forms software. Due to the pandemic, this required a reliable and affordable solution. We tried other programs and found them either unreliable or too expensive. This software is a great fit for our small office needs. Cons The initial setup was a little confusing as I am not particularly tech savvy, but after a few mistakes, it was up and running in no time. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) To save money. Review Source SM Steven M. Director Financial Services Used the software for: 6-12 months ### "Great way for remote access" December 1, 2020 5.0 perfect for remote access Pros So easy to install; and use. previously with different provider and love it Cons sometimes slow and need to sign out and log back in Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop better value Review Source AG Antonio G. Ceo Leisure, Travel & Tourism Used the software for: 6-12 months ### "Perfect Remote Support Software" October 25, 2022 4.0 Pros One of the best software solutions for online computer support. Particularly suitable for those who offer remote assistance on computer or software. Cons The platform is elegant and functional as well as well made from a design point of view. Review Source SS Slawomir S. technical director Computer Hardware Used the software for: 2+ years ### "simple, fast and cheap" April 25, 2018 4.0 Remote quick access to computers, very fast and easy to use. Pros Price performance ratio, computer grouping, android application, file transfer, multi monitor support Cons Sometimes streamer hangs and cannot connect to computer, sometimes streamer log out from account and computer is not visible Review Source AB Alicia B. Partner Financial Services Used the software for: Less than 6 months ### "Easy and Inexpensive" June 15, 2020 5.0 It's is nice to know that when I need to log into my customers' computers, I won't have to mess with troubleshooting issues or calling the customer to see if they can assist me. I haven't had any issues just logging right in! Pros I had been using another software that I loved, but it was taken off the market. I didn't think there was any way I would find another software that had all the features I needed. Of course, I tried a couple that were nightmares, but when I tried , I knew I found my new favorite. So easy to install, and I was up and running on all of my customers' computers in one day. Cons I've been using the software for about 3 months now, and I haven't found anything I don't like about it. Review Source Response from Splashtop June 30, 2020 Hi Alicia, Thanks a lot for the rating and review. Splashtop is indeed well-known for its simplicity and effortlessness. It's so glad to read your comment. Thank you for being a Splashtoper and hope to have you as our customer for many years to come. Sincerely, Antonia Wang Splashtop Customer Success team JT JUDY T. President Financial Services Used the software for: 6-12 months ### "Use of producct" July 29, 2019 5.0 My clients are very pleased with this product and I have referred this to many people. Pros The ability to add more clients and print to my office. Cons I am please with the product and have not complaints Alternatives considered [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Reason for choosing Splashtop Primarily for cost Review Source SO Shon O. Network Administrator Wholesale Used the software for: 1-2 years ### "It just works, and then some" June 28, 2019 5.0 Pros The exe is simple to deploy, just copy it to the public documents folder on a Windows machine and put a shortcut to it in the public desktop folder. Easy access for any user. Cons None to date, the software just works pure and simple. Review Source PC Phil C. Co-Director, EPIC News Network Education Management Used the software for: Less than 6 months ### "Affordable and Effective" October 16, 2020 5.0 Great experience so far. Very affordable. Pros I tried several free remote desktop clients because I was tired of lugging around a laptop to work and home and copying files every time I needed to work remotely. While the free remote clients kind of worked to connect me if I was on the right wi-fi network... blew them out of the water. I do some pretty CPU intensive work with video editing and production. Because of this I need more computing power than a laptop can generally supply. From the first time I installed the free trial I was able to access my desktop computer with ease and perform complicated video editing without a single hiccup. I have never had an issue connecting using the remote app either by 4G or any wi-fi signal. Cons I wish there was a way to resize my screen without having to change the source computer settings. I use ultrawide monitors at work on the source computer, but when I need to connect remotely it only gives me that ultra wide output. I wish I could reframe the window so it fit better on a tablet or traditional laptop. Review Source CB Caitlin B. Office Admin Retail Used the software for: 1-2 years ### "Splashtop for Small Business" February 9, 2021 5.0 Overall, has served its purpose well with our company. We use it a few times a month when someone needs access to our computer housing QuickBooks but can't be in the office for whatever reason. Pros is a great choice to use for small businesses who don't need to use remote access over long periods of time or use daily. It serves the exact purpose we need it for which is to access a specific computer from home or while on vacation. Cons You have to go through quite the authentication process, which won't work if the original setup user does not have access to his/her e-mail right then. I've had to allow others access to my e-mail in order to set up new devices when needed. Review Source KC Kirsten C. President Accounting Used the software for: Less than 6 months ### "A great experience" April 1, 2020 5.0 was easy to set up and easy to use from someone who has some tech experience but is far from an expert. Pros I especially like the ability to have two screen to work from while accessing our office files from home. Cons The transfer file feature to/from my laptop to the office server is a bit difficult to use. Switched from [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) We received our renewal and it was 4 times more than the prior year. We are a small company and could not afford to pay what they were charging us. is a much better product and we're glad we switched. Review Source JH Jon H. Director of Information Technology Non-Profit Organization Management Used the software for: Less than 6 months ### "Great tool for managing and supporting PCs remotely" October 25, 2019 4.0 We were using a tool which did not provide elevated permissions on computers which meant some troubleshooting or installation of software remotely was very difficult as we couldn't enter administrator credentials. Pros The ease of setup and connecting to a PC for elevated remote support. Features such as chat and file transfer are certainly bonuses. Cons Occasionally the antivirus add-on bitdefender has trouble deploying to PCs and that integration could be built out better but overall it's hard to complain at the price. Alternatives considered [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Reason for choosing Splashtop Price. Logmein Central was more than twice the cost Review Source FP Francis P. Owner Computer & Network Security Used the software for: Less than 6 months ### "Splashtop SOS" June 18, 2020 5.0 Pros I use it to support of clients workstations and phones, it's easy to use and also for my clients to setup. Cons It would be nice if there was a voice chat option Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop The annual cost was very reasonable and it supported Mac OS versions as old as 10.7. Review Source Response from Splashtop June 30, 2020 Hi Francis, Thank you for the rating and feedback. It's nice to hear how we are helping you with your business. Regarding your comment, we really appreciate it. I have uploaded your suggestion to our system for the feasibility evaluation. Thanks again for choosing Splashtop! Sincerely, Antonia Wang Splashtop Customer Success team BH Bill H. Manager Real Estate Used the software for: 1-2 years ### "Splashtop Review" July 29, 2019 5.0 Moving all transactions to Accountant for Quickbooks from office. Has worked seamlessly for 2 years Pros Cost and Ease of use, did all that we needed Cons N/A - have not had any problems with this product Reason for choosing Splashtop solved our remote computer sharing needs and did so more economically than its competitors Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Cost had escalated significantly over a 3 year period so we made change Review Source TG Todd G. President Real Estate Used the software for: Less than 6 months ### "Best Remote Software" May 5, 2020 5.0 Easiest deployment and user experience ever. The purchase was simple and the reliability has been fantastic. Pros Easy to set up, deploy and manage. Training was a breeze and users were able to access and install upon invitation. Management is simple, reports are easy to read and digest and monitoring is ideal for our industry. Cons I have not found anything that I don't like. I have one user that has had a hard time connecting 100%, but this could be a setting or configuration of the computer. Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) Reason for choosing Splashtop Easier to use and pricing was more competitive. Review Source VR Verified Reviewer Owner dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use remote access software" April 15, 2021 5.0 I have had only positive experiences both with customer service and using the software. Pros is inexpensive, easy to use, and effective software for accessing my business information remotely. Cons There is nothing I would change about the software. Review Source LS Laura S. Executive Assistant Construction Used the software for: Less than 6 months ### "Splashtop Access is an excellent program" November 16, 2020 5.0 I've used this less than six months but so far it's wonderful! Pros This software is very easy to use. You just send an invite out to the computer you want to remote into, they click on the link and that is pretty much it. This program can be customized how you enter the remote computer, you can set it up so their computer password comes up and they can put it in and then you are in or you just go right in with no password. I use this program to look at accounting issues on others computers or fix an issue they may be having. We had TeamViewer and it was over $500 per year and it didn't have all the features as ! I love this program. Cons I can't see the remote computers mouse moving, when working together to fix a problem it would help if I could see it. They can see mine. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Price Review Source JA Jill A. Accountant Accounting Used the software for: Less than 6 months ### "So glad I switched!" June 5, 2020 5.0 I need to access several of my clients computers and this has made the process unbelievably easy, stable and reliable. I am so glad I made the switch. I would encourage anyone to give them a try! Pros This product is easy to use, reliable and full of wonderful options! Cons I am so very happy with this software, however I have not been able to get the remote printing to work. Review Source Response from Splashtop June 30, 2020 Hi Jill, Thanks a lot for the amazing scores and the review. We are proud to be contributing to your business continuity and hope to have you as our customer for many years to come. Sincerely, Antonia Wang Splashtop Customer Success team MC Michel C. Technicien Computer Networking Used the software for: Less than 6 months ### "great product " December 13, 2020 5.0 Like it a lot will resubscribe next year Pros Easy install ,easy use and the price is good Cons Should have the Sos feature for 1 user always good if they dont have accès there's email Alternatives considered [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) is more user friendly and easy to use Review Source JF Jorge F. IT Manager Plastics Used the software for: 1-2 years ### "Works great on Datto RMM" August 8, 2019 5.0 Pros It's very fast for our technicians to connect to our remote desktops. Cons I am unable to see when the technicians connect to my desktop, as if it's in some kind of shadowing mode. Review Source Laurie L. Controller Wholesale Used the software for: Less than 6 months ### "Splashtop Kept Us Open" April 30, 2020 5.0 has been invaluable during our shutdown. Pros I can login and work from home, almost as well as I can work from the office. Cons There is a very slight lag and I have issues when I need to drag my mouse to move, higlight, or copy -- might be the difference between using a mouse and using a laptop. Review Source MTH M Thomas H. Owner/SVP Used the software for: 2+ years ### "Splashtop Abandoned Me" July 18, 2017 1.0 Cons Remote Mouse on my iPhone talking to Windows 10 no longer work putting me as handicapped 72 yr man with no access to windows 10 My iPhone was my mouse on Windows 10 but tech support has ignored me Review Source DB Don B. Sales and Support Engineer Telecommunications Used the software for: Less than 6 months ### "Excellent alternative for Logmein Central Users" March 1, 2019 5.0 Needed a lower cost remote access product that would not keep increasing in price each year. Also need to start support users with MAC and allows us to do both with one client! Pros Just works - easy to implement the Streamers in remote PC's and Business Admin PC client is very clean and fast. Cons Have not found any cons during trial and going live. Review Source WW Wesley W. Owner Consumer Electronics Used the software for: Less than 6 months ### "Splashtop Remote Support is a life saver" October 15, 2021 5.0 Absolutely wonderful has always been an extremely user friendly and powerful software brand that I'll continue to be a loyal customer to. Pros The ease of deployment and set up so that you can quickly begin using the product. Cons Not really and complaints on this product it filled every need that I had and even a little more. Review Source JM Jasmin M. Office Manager Medical Practice Used the software for: 6-12 months ### "Love to use to work from home" April 8, 2019 5.0 I love . It allows me to complete things after hours if need be for work while I am at home. Easy to connect and use. Pros Great way to log in to my work computer from home. I can access all my files I have on my computer. I can do anything that I would need to do at the office normally. Cons multiple users cannot log on to the same computer. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.