# Page 2 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Splashtop the right Remote Desktop solution for you? Explore 733 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews --- Splashtop 4.7 (733) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 2 - Reviews of Splashtop ## Showing most helpful reviews Showing 26-50 of 733 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP Andrew P. It operations manager Information Technology and Services Used the software for: 2+ years ### "Good if that's al you're after " May 9, 2025 3.0 I onboarded splashtop into two companies one natively to replace TeamViewer and it was bundled with superops in the next. Splashtop enterprise is good. Had lots of features easy to roll out. However the tiers and features in other versions like the bundled one with splashtop are not worth using. It's better than TeamViewer but not as good as some others Pros It's easy to install via scripts and msi. It was priced competitively and had lots of features. It does the job if that's what you're after Cons It now has gone up in price. Lacks features like it's competition such as offline rejoin and background sessions. The other competitors do have a better fluid tool. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Reason for choosing Splashtop At the time splashtop pricing was a lot more competitive Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cheaper and TeamViewer had been breached Review Source Response from Splashtop September 15, 2025 Hello Andrew, Thank you for sharing your thoughts on Splashtop. We appreciate your honest feedback regarding the features you’d like to see. We apologize for any inconvenience our price changes may have caused. Our increase in price is due to the newly added features we are implementing to improve your user experience. Please know that your input is invaluable to us and is always welcome. On another note, we’re happy to know that our product has been a reliable solution for your teams and look forward to delivering even more value in the future. Thank you for choosing Splashtop. DL Dave L. Chief Engineer Events Services Used the software for: 2+ years ### "Splashtop Product Review" March 16, 2026 5.0 We use Splashtop for access to our building controls system and we can access it from anywhere in the world. Pros You get real value with splashtop business for your money, it is very reasonable for a yearly subscription and have never had a problem with billing. Cons Not a lot of complaints for this product, my subscription allows 3 computers on at once, they could add a couple more users. 3 users is still a good deal. Review Source WT Wasek T. IT Support Supervisor Information Technology and Services Used the software for: 2+ years ### "Very reliable remote connection software" August 3, 2025 5.0 Brilliant software that allows me to remote into users machine. The software can be configured such as one click remote, set message once in machine and many more. It is also very easy to deploy on to users machines. Pros Splashtop is key to my work, it is the main remote control software I use. It is very responsive and has many key features such as file transfer, one click paste and ability to switch between multiple user screen. Connection is stable and very reliable. Cons Sometimes there maybe connection issues, and may take a few attempts to remote into users machine. Connecting to a Mac device can be tricky as the user has to enable certain permissions in order for me to gain access. Review Source VC Vanessa C. Sales Manager Construction Used the software for: 2+ years ### "Reliable and Efficient Remote Access Tool" March 17, 2026 5.0 My overall experience with Splashtop has been extremely fulfilling. The tool ensures we offer remote assistance quickly so our remote employees do not face any downtime. Pros Splashtop has highly proactive and responsive clients support team that offers helps 24/7 so our team do not experience downtime. I like that it has a clean and intuitive interface that is very easy to navigate even for new users without any technical skills. Cons I have not experienced any challenges with Splashtop. It has been a seamless tool for us. NO dislikes. Review Source MH Mary H. Bookkeeper Accounting Used the software for: 2+ years ### "Great Value for Me and My Clients" February 11, 2026 5.0 My overall experience has been amazing. This has made my business grow tremendously. I can work from anywhere anytime. Pros This is a wonderful product to connect with my client's computers. The price is a great value for each of my clients. It is very easy to use and not much set up. The chat functions with customer service is quick. Cons I have been using this for almost five years and I don't have any complaints yet. I guess the only complaint I would have is that sometime it stops streaming on my client's computer and I need to call and ask them to run it. Review Source SR Sam R. IT Manager Warehousing Used the software for: 2+ years ### "Splashtop Review" April 16, 2025 5.0 Very good. We have come to rely on the program for all of our remote access needs. It has proven to be valuable and much better than other products we tried. Pros Quick and easy access for remoting into workstations. The ability to have several workstations has been instrumental in supporting employees both in office as well as offsite. Cons The app can be difficult to navigate sometimes. Few times I will need to use Splashtop on my phone to assist a user and it can be challenging. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Splashtop was less expensive and a better product. It was faster and easy to use. Review Source Response from Splashtop September 15, 2025 Hello Sam, We appreciate your detailed feedback. It is great to know that you find our product provides quick and easy access to multiple workstations. We are also grateful for your comments on the mobile app's navigation, and we apologize for any difficulty you have experienced. Providing a seamless user experience across all devices is a priority, and we value your input as we continue to improve our program. Thank you for choosing Splashtop and being part of our community. JH Jamie H. Director Information Technology and Services Used the software for: 1-2 years ### "Great tool in use daily" May 9, 2025 5.0 We use Splashtop daily for connectivity to end user devices. Sometimes it can be a bit of a pain to get connected but we find restarting the services remotely resolves this. once connected the connection is stable and is not laggy Pros The speed it connects and quality of connections is great Cons It’s difficult to have both screens on the end device showing clearly Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Pricing and features were better in Splashtop and configuration was somewhat easier Review Source Response from Splashtop September 15, 2025 Hello Jamie, Thank you for your thoughtful feedback. We’re glad to hear that you’re pleased with the speed and quality of Splashtop’s connections and that it supports your daily workflow. We appreciate your note about viewing both screens clearly and the occasional connection challenges. Should you encounter any difficulties, please reach out to us by submitting a ticket using the link below, and our support team will be more than happy to help. Your input helps us continue to improve and deliver a reliable remote access experience. Thank you for choosing Splashtop. We look forward to continuing to provide you with an exceptional product. https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new JA Julian A. IT Specialist Medical Practice Used the software for: 1-2 years ### "Very Good AntiVirus/RDP" April 3, 2025 5.0 I enjoy being able to have the option to choose the online web or desktop application to remote into devices. Pros Splashtop's best feature to me would be the desktop remote access application. It is so simplified and easy to use. Cons I dislike that the whole web version of it could not be made into an application itself but it is not a dealbreaker. Switched from [N-central](https://www.capterra.com/p/13803/N-central/) We liked the GUI better and the pricing was there as well. I made more sense to make the switch. Review Source Response from Splashtop September 15, 2025 Hello Julian, Thank you for sharing such a detailed review and for choosing Splashtop. We’re delighted to hear that you find our desktop application simple and easy to use, and that our intuitive interface and pricing played a key role in your decision to switch. We also appreciate your feedback on the web version. While the Splashtop Business Application allows you to connect to all your devices, we’ve intentionally kept certain web console features separate to maintain clarity and organization. Thank you for choosing Splashtop. Your opinion matters a lot to us. AW Andrew W. Support Specialist Information Technology and Services Used the software for: Less than 6 months ### "Simple and clean " December 26, 2025 5.0 Very pleasant - helps make my job a lot easier when a script doesn't cut it and when I won't be able to walk a client over the phone through a fix. Remoting in is a necessary tool for any IT provider but this remote tool specifically feels much cleaner and provides a smoother connection than others I have used - not as buggy and provides feedback when things go wrong. Pros Very simple to use, convenient tools that make it so I can perform remote IT effectively. The ability to swap between admin controls when things get serious and ease of management are the most valuable tools. Cons At the moment, the only complaint I would have is the way multiple monitors are handled. In Splashtop business I can setup a client with 3 monitors in 3 windows for easy use, but in the RMM app I have to swap between monitors one by one. Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) cleaner UI that integrated well with the ticket management system we use (Syncro). Review Source JI Justine I. IT Support Technician Information Technology and Services Used the software for: 1-2 years ### "Reliable and Seamless connections" June 3, 2025 5.0 Splashtop is very promising, connections are seamless and is very reliable all around as a remote management app. Pros Splashtop is a solid remote management software. Connections are very seamless and reliable most of the time. Cons It can be quite expensive compared to other software, file transfer can be quite slow and the pricing can be quite expensive for some. Review Source Response from Splashtop September 15, 2025 Hello Justine, Thank you for the positive review of Splashtop. We're glad that our product has been working out well for you with seamless reliability. Due to improvements and additions to our products, our pricing reflects the ongoing development, security enhancements, and new features we continue to roll out to provide a high-quality remote access experience. As for file transfer speeds, please ensure that both devices uploading and downloading have stable connections. If you continue to experience slow transfers, our support team would be happy to help troubleshoot and recommend ways to optimize performance. Thank you for choosing Splashtop. JG James G. IT Support Engineer Information Technology and Services Used the software for: 2+ years ### "Great software" May 6, 2025 4.0 Overall, very good, only have minor issues. I would not be able to do my job without the software. Pros Being able to effortlessly connect to a clients computer to troubleshoot issues. Cons Sometimes can be troubling to use in poor network environments. But this is a rare case, and understandable why. Review Source Response from Splashtop September 15, 2025 Hello James, Thank you for sharing your detailed feedback. We’re glad to hear that Splashtop makes it easy for you to connect to clients’ computers and troubleshoot issues, helping you do your job effectively. We understand that network conditions can sometimes affect performance, and we appreciate your understanding in those rare cases. It’s great to know that overall, the software has been a valuable tool for your work. We’ll continue working to improve reliability and performance so your experience can be as smooth as possible. Thank you for sharing your positive experience. Andrew S. President CEO Information Technology and Services Used the software for: 1-2 years ### "Splashtop is there when we need it. " July 2, 2025 5.0 It's reliable, we click start session, and the session opens. Everything else is just a cherry on top! Pros It simply works! After trying every other RMM tool, Splashtop feels like a breath of fresh air. Its lightweight design offers stable connections. Cons I can't think of any at the moment. We use Splashtop via our RMM vendor, and it's been the most reliable of the three options we have available on the platform. Review Source Response from Splashtop September 22, 2025 Hello Andrew, Thank you for your positive review of Splashtop. We're excited to hear that it's been a great remote solution that suits your needs. Reliability is important to us, so we're glad that our product hasn't let you down. Thank you for choosing Splashtop and for being part of our community. LK Lorenzo K. Security Project Engineer Information Technology and Services Used the software for: 2+ years ### "A great remote support tool!" July 21, 2025 4.0 Overall, I appreciate splashtop and it's focus on building off of it's feature set that is somewhat different from it's competitors. I would recommend this to anyone who just needs something to connect to remote workstations. Pros Splashtop has some features over other competition that I greatly appreciate. Multiple monitor support, consideration for user sessions in an RDS environment, and a comprehensive toolkit make this a preferred remote support tool at my place of work. Cons Some connectivity lag and UI clutter makes this my secondary method of remote connection to client systems. Review Source PR Peter R. IT Team Lead Farming Used the software for: 1-2 years ### "Excellent Product" July 22, 2025 5.0 Pros It is easy deploy cross platform both the SOS (One off) technology and streamer ( Unattended). The web UI is useful Cons If USB Redirection came with the SOS package i have it would be 100 percent. i also find the Linux option (like everything Linux) is poor and limited but it is there !! Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing Splashtop user friendly and ease of set up were the key factor Review Source MM Mith M. IT Team Lead Information Technology and Services Used the software for: 1-2 years ### "Splashtop is good for what it does" June 27, 2025 4.0 Overall Splashtop is okay but there is room for improvement as usual. One thing that is annoying is that Splashtop looses the connecting when trying to connect to a VPN on the end users device which doesn't happen with other solutions. Pros It connects us to our clients devices very easily and quickly. This makes it much easier for us to help our clients out Cons It doesn't always connect on its first try and we might have to try and connect multiple times in a row for it to get us connected Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) More professional set up and cleaner to connect with. Review Source VR Verified Reviewer Office Administrator Environmental Services Used the software for: 1-2 years ### "Majestic Team! " December 24, 2025 5.0 Overall, I have loved this app so much. I could go anywhere or be anywhere with no worries because I know if something pops up, I can always easily access it remotely. Pros Splash top is not talked about as it should be! I love the features this app carries. It has simplifyed my busy everyday life on the go. Cons There have not been many bugs or issues with this software that I have experienced. I have had very few connection issues which have always been internet problems it seems like. Review Source MF Matthew F. IT Client Support Associate Information Technology and Services Used the software for: 1-2 years ### "Love Splashtop" May 6, 2025 5.0 I use Splashtop on a daily basis and remote into clients computers to fix whatever they need fixed Pros What i like about Splashtop is the ease of use. Cons I dont really know anything that i don't like about Splashtop. Switched from [Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/) They screwed us over on our contract. Would not recommend. Review Source Response from Splashtop September 15, 2025 Hello Matthew, Thank you for sharing your experience with Splashtop. We’re thrilled to hear that you find it easy to use and that it has become a part of your daily workflow. Knowing that Splashtop helps you seamlessly remote into clients’ computers and resolve their issues is exactly what we aim for. We’re glad there’s nothing you dislike, and we’ll keep working to ensure it stays that way. Thank you for choosing Splashtop and for being part of our community. BM Bruce M. IT support Building Materials Used the software for: 1-2 years ### "easy to use" August 13, 2025 5.0 i use it fo my sons business to keep his computers updates and running well logging in after hours... Pros It was easy to set up and for what I need it for it works great. I log in to computers after hours with no proplems Cons sometimes getting customer set up is not easy to explain they dont unserstand simple instructions on how to start it once downloaded Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) they wanted to charge too much and i could not get it at the right price Review Source TW Timothy W. IT Consultant Biotechnology Used the software for: 6-12 months ### "Product works well enough" July 7, 2025 4.0 Overall its been decent, had to get used to their web admin center because things are categorized in a strange way that has things buried in many menus. Splashtop is nicer for smaller organizations it feels like. Pros Its enduser friendly, not too complicated for a standard user. Its nice you can enable and disable accounts whenever you need to for licenses. Cons Not as powerful as other remote tools if looking at it from an IT perspective. Sometimes it has hiccups while remoting in and switching users. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Manage Engine remote tool was awful and worked about 25% of the time. Review Source PW Pin W. Office Manager Architecture & Planning Used the software for: 1-2 years ### "Power Meets Affordability: The Ultimate Remote Desktop Solution" December 20, 2024 5.0 I started using Splashtop with the Personal version and really liked it. As my responsibilities grow in the office, I upgraded to the Business version. It's a smooth transition. I have used several remote working services, and Splashtop is one of the easiest ones out there. I also love the competitive pricing for its annual rate. Pros Splashtop is very reliable and the interface is super user-friendly. Cons The thing that I like Splashtop the least is the small "Session in Progress" banner in the middle of the screen. I wish it can be minimized or be placed somewhere else so it's not obstructing the view. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) We couldn't afford the high cost of other products. Splashtop is super affordable and surprisingly easy to deploy and use. Review Source Response from Splashtop January 10, 2025 Hello Pin, We're glad to hear that Splashtop has been the right choice to fulfill your remote access needs. Your feedback is invaluable to us and lets us know that our users are satisfied with both our product's reliability and affordability. As for the "session in progress" banner, we apologize for any inconvenience this has caused. Its purpose is to notify and remind the user that a session is ongoing, however, we understand your concern and will take note of this. Thank you for choosing Splashtop. GM George M. Owner Computer Hardware Used the software for: 1-2 years ### "Rare Program That Actually Does What It Claims To Do" November 20, 2024 5.0 Splashtop is a rare program that actually does what it claims to do. After connecting to a remote I have never had an instance where it refused to let me control everything, from program installations to registry editing. I can't ask for more than that. Pros Splashtop is 100% reliable and never hogs system resources. Cons Minor thing but if there is an update pending you must install it before connecting to any of your remotes. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) TeamViewer wouldn't allow me to do some low-level troubleshooting. Also, it wasn't a cost effective solution. Review Source Response from Splashtop March 19, 2025 Hello George, Hi George, We truly appreciate your support and are thrilled to hear you’re satisfied with Splashtop. It’s great to know that our product is the right one for you, allowing you to fully control your remote devices without limitations. We understand some alternatives may not offer this and require additional costs, hence why we aim to provide a high-quality product that is cost-efficient without compromising on performance. Thank you for choosing Splashtop. We’re excited to keep providing you with a seamless and efficient solution in the future RC Rebeca C. Front Desk Representative Hospital & Health Care Used the software for: Less than 6 months ### "Safe and satisfying experience" June 14, 2025 5.0 The overall experience with the application is quite satisfying, quite useful while I work. The software is easy to use and to enter important data safely and accurately. Pros Splashtop is a complete application, I can fully access customer data, obtaining as much information as possible about them, in order to assist them quickly during my shift as remote worker, anywhere I'am at. Cons Sometimes the application is slow or has some errors when updating information. However, I only experienced malfunction a few times. Review Source Response from Splashtop August 28, 2025 Hello Rebeca, Thank you for sharing your positive experience with Splashtop. We're happy to hear that our product has been working out well with a few minor issues. If any more issues occur, please feel free to reach out, and our team will be more than happy to assist. Thank you for choosing Splashtop. Your feedback means a lot to us. MC Matthew C. IT Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Splashtop - My Favorite Unattended Remote Access Program" October 18, 2024 5.0 The overall ease of installation and use is refreshing. The deployment package for Splashtop Streamer is easy to create and install, the UI is less cluttered because they're not trying to do too much. I wish there were a way to have the Splashtop Business app to start with Windows like the Streamer does, but honestly I can't say enough good things about Splashtop. Pros I switched to Splashtop from TeamViewer for unattended remote access, and I couldn't be happier. The price is hundreds of dollars cheaper per year, and the functionality and ease of use is comparable. Creating a deployment package was straightforward, and the SOS app for attended sessions is light and easy to have remote users run. Cons My only gripe is that there is a very slight delay in input to a remote computer compared to TeamViewer. It does not impede my work, and the price trade-off is worth the slight delay honestly. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Reason for choosing Splashtop Price was the biggest factor. But also I wanted something that was all about the unattended access and not trying to do too much at once. And while Splashtop does have addon options, they don't shove it in you face like some others ::coughTeamViewercough:: Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) The price for TeamViewer was ridiculously high, even with discounts. Also, certain features were locked behind paywalls or were otherwise broken and not fixed with their big UI update earlier this year. The new UI is TERRIBLE. Review Source Response from Splashtop March 19, 2025 Hello Matthew, Thank you for taking the time to leave a positive review on Splashtop. We're glad that Splashtop has been the right choice to better fit your needs than other alternatives. We aim to provide an affordable cost-efficient solution without compromising on performance, so it's great to hear your satisfaction with our pricing. It's also great to know that our product is user-friendly. Your feedback is invaluable to us and helps us improve. Thank you for choosing Splashtop. Your satisfaction means everything to us. We’re here to ensure you have the best remote access experience possible, providing your business with what you need. dC desiree C. Financial coordinator Medical Practice Used the software for: 1-2 years ### "great for my needs" February 6, 2025 5.0 It works really well for the few hours a week I can't be present in my office. Pros I love the ability to work productively from home. Cons Nothing to report that I feel needs improvement Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) A free trial ended and was triple your price Review Source Response from Splashtop March 27, 2025 Hello Desiree, Thank you for your positive review of Splashtop. We're glad to hear that our product has allowed you to be productive regardless of your whereabouts. We understand that the convenience of having your workstation accessible at any time is important. Our goal is to provide a seamless and reliable remote access experience so you can work efficiently whenever you need to. If you ever have any questions or feedback, feel free to reach out. We’re always happy to help. Thanks for choosing Splashtop! NM Natale M. Senior Field Technician Information Technology and Services Used the software for: 1-2 years ### "Splashtop Review" May 13, 2025 3.0 I've used it to manage other computers remotely and quickly get connected to clients that need help. Pros Once configured it is very easy to connect to remote clients. Cons Not good for dealing with many clients (100+), organization is difficult Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) LogMeIn changed their pricing structure so we tried out Splashtop instead. Review Source Response from Splashtop September 15, 2025 Hello Natale, Thank you for sharing your feedback. We’re glad to hear that once configured, Splashtop makes it easy for you to connect to remote clients and provide quick support. We appreciate your note about managing a large number of clients and understand how important organization is for efficiency. We are currently working on ways to keep our users' experience organized. Feedback like this helps us focus on improving the experience for users managing many endpoints. 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