# Page 20 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Splashtop the right Remote Desktop solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

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Splashtop

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of Splashtop

## Showing most helpful reviews

Showing 476-500 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MZ

Merrie Z.  
Office Admin.  
Construction  
Used the software for: Less than 6 months

### "Splashtop YEA!"

May 12, 2020

4.0

My overall experience was great. I will be renewing when prompted to.

Pros

This was by far the easiest product I have found for remote working. Just log in and go. That simple.

Cons

The only drawback, and I don't really want to call it a drawback, but there is a little lag when you move around your remote desktop. But not a big deal, you just have to slow down a bit.

Review Source

Response from Splashtop

May 13, 2020

Hi Merrie, Thank you for the fascinating scoring. Do you know there's a tip of getting the best performance from using the Splashtop app? Here the link for your information: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212723463-How-can-I-get-the-best-performance-from-using-the-Splashtop-app- Thanks again for your support! Stay healthy and take care! ;-)

jB

jared B.  
graphic artist  
Design  
Used the software for: 6-12 months

### "great program for remote access"

August 3, 2019

5.0

Pros

It's very easy to use, very affordable and I never have a problem logging on to our different computers.

Cons

Honestly, there really isn't anything I dislike.

Review Source

MH

Michael H.  
CTO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy solution for Mobile Device Support"

January 4, 2021

5.0

Pros

Splashtop was very simple to implement into all of our mobile devices. It is very simple for our users to get remote support.

Cons

There is nothing that I can say that I least like about the software.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

Cost and ease of use.

Switched from

[SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/)

Cost and improved functionality.

Review Source

DH

Drew H.  
IT Director / Sysadmin  
Insurance  
Used the software for: 1-2 years

### "Excellent!"

September 5, 2019

5.0

Pros

Simple to use, easy to direct someone to the site to get a download, or email them a link.

Cons

Occasionally on a bad connection, it will freeze up, but that is hardly the fault of the software.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Splashtop had the same features at a much lower price and it is so easy to get set up.

Review Source

BG

Bobby G.  
Software Engineer  
Automotive  
Used the software for: 6-12 months

### "Great Product"

July 29, 2019

5.0

No complaints, does what I needed. I upgraded from 2-user to 10-user with multi-monitor support, after using the product for a while. Worth it.

Pros

Similar to other products in class but better price and more flexibility.

Cons

Had never heard of it before, wasn't sure how reputable the company and product were.

Review Source

MZ

Mauri Z.  
Sistemista  
Information Technology and Services  
Used the software for: I used a free trial

### "Remote desktop"

February 7, 2023

3.0

Pros

Il vantaggio è stato quello d poter salvare le sessioni per rivederle

Cons

A volte terminava o si bloccava senza motivo

Switched from

[Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/)

Per un problema di accessi e di blocchi continui

Review Source

SE

Shawn E.  
Systems Administrator  
Management Consulting  
Used the software for: Less than 6 months

### "Splashtop Experience Review"

August 30, 2019

5.0

I have used GoToMyPC for decades and since they were purchased, in my opinion, by LogMeIn I saw the service decrease and the cost increase. I recently switched to Splashtop for a free trail and fell in love with the service. The desktop application makes it so easy to connect to remote clients and the ease of the UI when connected is so much better than that of my prior. I wanted to share my experience that I intend to be a long term customer as long as the service remain reasonable and reliable for my use. I would definitely share my experience with all my colleagues and friends.

Pros

Desktop Application, Ease of Use, and Cost

Cons

From what I have seen at this point, I have not seen any Cons with this software service

Review Source

RH

Ryan H.  
IT Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "It just works"

January 21, 2021

5.0

Ease of use is great. Love it's integration with Atera

Pros

I like having the ability to connect to remote workstations via Atera or as a standalone app using Splashtop Business. It just works and I have had no issue whatsoever with it.

Cons

It would be great if there was a way to be able to see two screens at once if the user is running multiple monitors.

Reason for choosing Splashtop

It came integrated with our MDM and we couldn't be happier with it!

Review Source

CB

Chris B.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Splashtop the best bang for your buck!"

September 5, 2019

5.0

Remote support to clients to save money on going onsite.

Pros

Pricing is excellent compared to the other remote options, it is very easy to use and it gets the job done with no issue.

Cons

Currently, It works well for my company and has had no issues.

Alternatives considered

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)

Reason for choosing Splashtop

Pricing and it was part of the Atera suite.

Review Source

CZ

Cristina Z.  
it specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "splashtop "

February 27, 2023

5.0

Pros

SW for use on multiple OS and at the same time I like multiple devices, not only PC but also phone, Android support and free installation on all devices. The price is more friendly than competing apps and the functionalities are the same. User friendly, much more intuitive and easy to use. Connection on demand, seamless. Providing quick help and support regardless of location.

Cons

We did not encounter any problems, some clients had problems with the initial connection/setup, but we managed to communicate.

Review Source

JP

Jessica P.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Keeping us connected"

July 8, 2020

5.0

Thus far it is good. I forget my password which creates a process. I like that I can change the views to larger on the screen. Transferring data is easy as well.

Pros

That I can access either of my computers on my IPAD or phone.

Cons

only access 2 computers

Reason for choosing Splashtop

Price, security and reliability.

Review Source

Response from Splashtop

July 28, 2020

Hi Jessica, Thanks a lot for the rating and review. Splashtop is suitable for use in a variety of business scenarios. We support multiple devices and systems. Splashtop does not only remote access from mobile devices but also remoting into iOS and Android devices for those who need immediate assistance whenever/wherever they are. Thanks again for choosing Splashtop! Regards, Antonia Wang Splashtop Customer Success team

RA

Randal A.  
IT  
Construction  
Used the software for: 2+ years

### "Splashtop is the option for who needs to connect to other computers or servers"

April 24, 2018

5.0

You get a great price, great software, great support team. They always give updates and new features in order to be on top of the business.

Pros

Splashtop is a stable application with great performance and a nice price. Is secure, you can transfer files, used from you cell phone and installed in almost any OS. We currently have it install on Windows Server 2003, Windows Server 2012, Windows 10, Windows 8, Windows 7 and Ubuntu.

Cons

At this momment I don't something that dislike me of splashtop. Almost for my needs is a excellent software.

Review Source

HR

Howard R.  
General Manager  
Furniture  
Used the software for: Less than 6 months

### "Helped Us Stay in Business"

May 5, 2020

5.0

We are a closed business due to stay at home orders in California. This allowed us to access all our computer related information with almost no lag between the computers.

Pros

Product installed effortlessly. Once a few items were understood it was totally organic in that it was just like being at the office. Able to do all that was necessary from home. Our entire office staff is in the same situation and it helped greatly.

Cons

At first, it took a while to understand the icons to do things. It was still a very easy learning curve

Reason for choosing Splashtop

Our external IT guy has used this software and recommended it. Very easy and relatively economical.

Review Source

SA

Steve A.  
Head of Client Services  
Internet  
Used the software for: Less than 6 months

### "Simple and effective"

October 2, 2020

5.0

Pros

Splashtop is extremely simple to set up and use. It's been extremely reliable so far in terms of connection speed and quality and is superb for the price.

Cons

Has some initial issues with the File Transfer tool not working but these seems to have resolved itself in the past week or so.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Swapped due to costs. although have found Splashtop to be better quality anyway.

Review Source

Lance H.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "It works and is value for money"

November 12, 2020

5.0

Being able to remote access easily is critical when the person at the other end is at their wits end. Messing about with codes and passwords compounds that. This is easier - on both sides. So much easier. Plus it works.

Pros

That it is easy to deploy. Easy to manage and it just works!

Cons

The path to deploy could be shortened by using a PIN code

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

Pricing mainly.

Review Source

DM

Debbie M.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Great Product for the Money"

May 3, 2020

5.0

Splashtop will be replacing GoToMyPC due to pricing. But it works just as well. As long as they don't jack up the price, I'm good.

Pros

Easy access to clients computers during the Covid-19 Shutdown. Had it up and running within 2 days. Very easy to use, can print remotely and affordable.

Cons

Somewhat difficult to get through to tech support during set up but this was due to the surge during the Covid-19 shutdown.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

GoToMyPC prices tripled!

Review Source

CB

Charlotte B.  
Controller  
Real Estate  
Used the software for: Less than 6 months

### "Great Product"

May 7, 2020

5.0

Pros

It is easy to use. It was also easy to install.

Cons

It is very slow. Other than that, I like it very much.

Reason for choosing Splashtop

It was easy to use and inexpensive.

Review Source

Response from Splashtop

May 14, 2020

Hi Charlotte, Thank you for the great scores! This is Antonia from Customer Success team at Splashtop. Splashtop is indeed well-known for its simplicity and effortlessness. It's our pleasure to have a real estate investment management firm on board. Regarding your feedback (slow), may we know more your user case? Please reach us at https://www.splashtop.com/contact-us, so that our Support team will be able to help you out. Thanks again and looking forward to hearing from you soon :) Stay healthy and take care!

GP

George P.  
  
  
Used the software for:

### "Splashtop is the affordable solution for small help desk support!"

April 17, 2017

4.0

Our organization used another remote assistance tool for a few years until the cost of said tool just became too much to justify. On the recommendation of a colleague, we completed a trial of Splashtop and found that it worked very well for our organization size. If you need to support a user by connecting to their desktop, this performs the task very well. Desktop connection is quite seamless with very little to no latency issues. Connecting to a dual monitor station requires you to manually change between screens but you get used to this very quickly. Their mobile app is very convenient for the IT professional on the go. Simply place the app on your tablet and you can be supporting your users from practically anywhere. It would be nice for them to introduce a feature where you can reboot a machine from the computer list without having to log into the machine. Overall, if you are looking for a reliable and cost effective way to remotely assist your users or clients, Splashtop is a very viable solution.

Review Source

SO

Sameul O.  
CPA  
Accounting  
Used the software for: 1-2 years

### "Useful For Accountants Needing to Access Client Computers"

July 27, 2021

4.0

Pros

How it can be downloaded and used by any user without being there to set it up and be able to remotely access in a quick and easy way.

Cons

If my client's screen size is different than mine the shared screen is really "Scrunched" and it would useful if there were more options as to how to edit screen size.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

The customer support at Splashtop was great and the pricing was much better for Splashtop

Review Source

SH

Sam H.  
Service Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "Splashtop Business Access Review"

February 15, 2019

3.0

I have used this for remote access to laptops when the client couldn't use TeamViewer. and they were only supposed to use Splashtop. It's not my favourite application for remote access as some of the features are a little clunky.

Pros

The thing I like most about this software is that the security options are pretty easy to use. You can have remote access sessions without passwords.

Cons

It doesn't have any collaborative options like a shared whiteboard. There's a server option and a viewer option depending on which PC you are working with. If you want to do something like reboot the remote machine you have to go back to the server app and cannot do it while looking at the remote machine.

Review Source

cJ

cory J.  
IT Director  
  
Used the software for: 6-12 months

### "very good remote access service. "

May 9, 2018

5.0

Pros

I pair this service with Atera RMM, it is integrated when a machine has Atera installed. lets you remote access a machine without needing to receive a temp password like TeamViewer, this can be set up that way if you would like, however. very clear picture and quick response time with very little input lag which is hard to achieve with a remote service. Splashtop does have a mobile app as well if you have that in your plan.

Cons

can't really think of anything I dislike, gets the job done and does exactly what it says it does. highly recommended if you need to perform remote maintenance often.

Review Source

VR

Verified Reviewer  
CEO  
Environmental Services  
Used the software for: Less than 6 months

### "Easy to Use Remote Desktop Solution"

October 3, 2018

5.0

I've been using it to remote into a computer with better processing power for running simulations, allowing me to run multiple simulations at once from afar. It's worked well!

Pros

Splashtop was easy to install and get working quickly. The overall quality is high! It was easy to switch between screens on computers which had multiple screens as well. High sound quality while remoting in.

Cons

Both myself and another user wanted access to remote into the same computer (at different times). It was difficult to figure out how to switch the login from one person to the other without a lot of trouble.

Review Source

EW

Erik W.  
Graphic Designer  
Printing  
Used the software for: Less than 6 months

### "The Best Remote Desktop Software!"

June 4, 2020

5.0

Pros

Easy integration, and won't take you out of the program if you Alt-Tab! We tried several trials of different software and Splashtop was by far the best and did not show much, if any, lag. Able to Dual screen with ease even when the computer you are using to access the other is not. Also able to Ctrl-Alt-Del the remote computer, can restart the remote desktop and not lose access. Can download/upload files directly

Cons

Not much to dislike, couple features I would have liked to try a couple features in the pro version, but still did exactly what we needed it too.

Reason for choosing Splashtop

Lag issues, and not able to make precise adjustments through interfaces.

Review Source

Response from Splashtop

June 30, 2020

Hi Eirk, Thanks a lot for the rating and review. Our default trial is SBA Pro with 2 licences. May we know which features you are referring to? If you would like to have a product tour, we are always at your disposal. Thanks again for being a Splashtoper and looking forward to hearing from you soon! Regards, Antonia Wang Splashtop Customer Success team

DM

Don M.  
IT Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Great software at a great price"

January 18, 2021

5.0

I have used the tool for many years and have been very, very satisfied.

Pros

Splashtop is very easy to install and use and most importantly it works great as a remote desktop tool

Cons

Occasionally I have trouble with the remote printing function

Review Source

VR

Verified Reviewer  
Director of IT  
Government Administration  
Used the software for: 6-12 months

### "Remote Access for all"

February 12, 2019

4.0

Pros

Ease of install and setup. The administration is fairly simple and there are several options for updates, etc.

Cons

would be nice to have the ability to install via group policy or other automated tools

Review Source

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