# Page 20 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 20 - Is Splashtop the right IT Management solution for you? Explore 734 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews --- Splashtop 4.7 (734) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 20 - Reviews of Splashtop ## Showing most helpful reviews Showing 476-500 of 734 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jasmin M. Office Manager Medical Practice Used the software for: 6-12 months ### "Love to use to work from home" April 8, 2019 5.0 I love splashtop. It allows me to complete things after hours if need be for work while I am at home. Easy to connect and use. Pros Great way to log in to my work computer from home. I can access all my files I have on my computer. I can do anything that I would need to do at the office normally. Cons multiple users cannot log on to the same computer. Review Source DS Dwayne S. Supply Chain Manager Consumer Services Used the software for: 1-2 years ### "Great Remote Software" May 2, 2020 5.0 Love the software! Pros Beat remote software I've ever used! Multi screen function is amazing! Cons I have not found and cons as of yet. Everything has worked well so far. Review Source MH Misti H. Tax Preparer Accounting Used the software for: 1-2 years ### "Great product! Great Value!" July 31, 2019 5.0 I love Splashtop and will continue to use it for years to come. Pros So easy to use. Super product for the price. Cons I don’t have anything negative to say about the software at all. Review Source AT Andrea T. Marketing Furniture Used the software for: Less than 6 months ### "Good for your support" April 12, 2023 5.0 The software allows to connect to a client's device within seconds and provide immediate assistance, regardless of the operating system or device type. I liked the possibility of using it also with Android and iOS, very useful. I recommend it for anyone who does remote support. Pros With Splashtop SOS, I was able to provide remote assistance without any difficulties for the customer. No need to install with advanced configurations. This makes it easy to provide support to clients who are not tech-savvy or who may have difficulty installing software. I found it fast and performing in every use. Cons The cost is not high, but not cheap either. For a small or medium-sized company it becomes important, especially in the presence of multiple technician workstations. Review Source MZ Merrie Z. Office Admin. Construction Used the software for: Less than 6 months ### "Splashtop YEA!" May 12, 2020 4.0 My overall experience was great. I will be renewing when prompted to. Pros This was by far the easiest product I have found for remote working. Just log in and go. That simple. Cons The only drawback, and I don't really want to call it a drawback, but there is a little lag when you move around your remote desktop. But not a big deal, you just have to slow down a bit. Review Source Response from Splashtop May 13, 2020 Hi Merrie, Thank you for the fascinating scoring. Do you know there's a tip of getting the best performance from using the Splashtop app? Here the link for your information: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212723463-How-can-I-get-the-best-performance-from-using-the-Splashtop-app- Thanks again for your support! Stay healthy and take care! ;-) jB jared B. graphic artist Design Used the software for: 6-12 months ### "great program for remote access" August 3, 2019 5.0 Pros It's very easy to use, very affordable and I never have a problem logging on to our different computers. Cons Honestly, there really isn't anything I dislike. Review Source MH Michael H. CTO Hospital & Health Care Used the software for: Less than 6 months ### "Easy solution for Mobile Device Support" January 4, 2021 5.0 Pros Splashtop was very simple to implement into all of our mobile devices. It is very simple for our users to get remote support. Cons There is nothing that I can say that I least like about the software. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Cost and ease of use. Switched from [SOTI MobiControl](https://www.capterra.com/p/133554/Soti-MobiControl/) Cost and improved functionality. Review Source DH Drew H. IT Director / Sysadmin Insurance Used the software for: 1-2 years ### "Excellent!" September 5, 2019 5.0 Pros Simple to use, easy to direct someone to the site to get a download, or email them a link. Cons Occasionally on a bad connection, it will freeze up, but that is hardly the fault of the software. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Splashtop had the same features at a much lower price and it is so easy to get set up. Review Source BG Bobby G. Software Engineer Automotive Used the software for: 6-12 months ### "Great Product" July 29, 2019 5.0 No complaints, does what I needed. I upgraded from 2-user to 10-user with multi-monitor support, after using the product for a while. Worth it. Pros Similar to other products in class but better price and more flexibility. Cons Had never heard of it before, wasn't sure how reputable the company and product were. Review Source MZ Mauri Z. Sistemista Information Technology and Services Used the software for: I used a free trial ### "Remote desktop" February 7, 2023 3.0 Pros Il vantaggio è stato quello d poter salvare le sessioni per rivederle Cons A volte terminava o si bloccava senza motivo Switched from [Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[Chrome Remote Desktop](https://www.capterra.com/p/231371/Chrome-Remote-Desktop/) Per un problema di accessi e di blocchi continui Review Source SE Shawn E. Systems Administrator Management Consulting Used the software for: Less than 6 months ### "Splashtop Experience Review" August 30, 2019 5.0 I have used GoToMyPC for decades and since they were purchased, in my opinion, by LogMeIn I saw the service decrease and the cost increase. I recently switched to Splashtop for a free trail and fell in love with the service. The desktop application makes it so easy to connect to remote clients and the ease of the UI when connected is so much better than that of my prior. I wanted to share my experience that I intend to be a long term customer as long as the service remain reasonable and reliable for my use. I would definitely share my experience with all my colleagues and friends. Pros Desktop Application, Ease of Use, and Cost Cons From what I have seen at this point, I have not seen any Cons with this software service Review Source RH Ryan H. IT Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "It just works" January 21, 2021 5.0 Ease of use is great. Love it's integration with Atera Pros I like having the ability to connect to remote workstations via Atera or as a standalone app using Splashtop Business. It just works and I have had no issue whatsoever with it. Cons It would be great if there was a way to be able to see two screens at once if the user is running multiple monitors. Reason for choosing Splashtop It came integrated with our MDM and we couldn't be happier with it! Review Source CB Chris B. Owner Information Technology and Services Used the software for: 1-2 years ### "Splashtop the best bang for your buck!" September 5, 2019 5.0 Remote support to clients to save money on going onsite. Pros Pricing is excellent compared to the other remote options, it is very easy to use and it gets the job done with no issue. Cons Currently, It works well for my company and has had no issues. Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) Reason for choosing Splashtop Pricing and it was part of the Atera suite. Review Source CZ Cristina Z. it specialist Information Technology and Services Used the software for: Less than 6 months ### "splashtop " February 27, 2023 5.0 Pros SW for use on multiple OS and at the same time I like multiple devices, not only PC but also phone, Android support and free installation on all devices. The price is more friendly than competing apps and the functionalities are the same. User friendly, much more intuitive and easy to use. Connection on demand, seamless. Providing quick help and support regardless of location. Cons We did not encounter any problems, some clients had problems with the initial connection/setup, but we managed to communicate. Review Source JP Jessica P. Realtor Real Estate Used the software for: Less than 6 months ### "Keeping us connected" July 8, 2020 5.0 Thus far it is good. I forget my password which creates a process. I like that I can change the views to larger on the screen. Transferring data is easy as well. Pros That I can access either of my computers on my IPAD or phone. Cons only access 2 computers Reason for choosing Splashtop Price, security and reliability. Review Source Response from Splashtop July 28, 2020 Hi Jessica, Thanks a lot for the rating and review. Splashtop is suitable for use in a variety of business scenarios. We support multiple devices and systems. Splashtop does not only remote access from mobile devices but also remoting into iOS and Android devices for those who need immediate assistance whenever/wherever they are. Thanks again for choosing Splashtop! Regards, Antonia Wang Splashtop Customer Success team RA Randal A. IT Construction Used the software for: 2+ years ### "Splashtop is the option for who needs to connect to other computers or servers" April 24, 2018 5.0 You get a great price, great software, great support team. They always give updates and new features in order to be on top of the business. Pros Splashtop is a stable application with great performance and a nice price. Is secure, you can transfer files, used from you cell phone and installed in almost any OS. We currently have it install on Windows Server 2003, Windows Server 2012, Windows 10, Windows 8, Windows 7 and Ubuntu. Cons At this momment I don't something that dislike me of splashtop. Almost for my needs is a excellent software. Review Source HR Howard R. General Manager Furniture Used the software for: Less than 6 months ### "Helped Us Stay in Business" May 5, 2020 5.0 We are a closed business due to stay at home orders in California. This allowed us to access all our computer related information with almost no lag between the computers. Pros Product installed effortlessly. Once a few items were understood it was totally organic in that it was just like being at the office. Able to do all that was necessary from home. Our entire office staff is in the same situation and it helped greatly. Cons At first, it took a while to understand the icons to do things. It was still a very easy learning curve Reason for choosing Splashtop Our external IT guy has used this software and recommended it. Very easy and relatively economical. Review Source SA Steve A. Head of Client Services Internet Used the software for: Less than 6 months ### "Simple and effective" October 2, 2020 5.0 Pros Splashtop is extremely simple to set up and use. It's been extremely reliable so far in terms of connection speed and quality and is superb for the price. Cons Has some initial issues with the File Transfer tool not working but these seems to have resolved itself in the past week or so. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Swapped due to costs. although have found Splashtop to be better quality anyway. Review Source Lance H. Director Information Technology and Services Used the software for: Less than 6 months ### "It works and is value for money" November 12, 2020 5.0 Being able to remote access easily is critical when the person at the other end is at their wits end. Messing about with codes and passwords compounds that. This is easier - on both sides. So much easier. Plus it works. Pros That it is easy to deploy. Easy to manage and it just works! Cons The path to deploy could be shortened by using a PIN code Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop Pricing mainly. Review Source DM Debbie M. Owner Accounting Used the software for: Less than 6 months ### "Great Product for the Money" May 3, 2020 5.0 Splashtop will be replacing GoToMyPC due to pricing. But it works just as well. As long as they don't jack up the price, I'm good. Pros Easy access to clients computers during the Covid-19 Shutdown. Had it up and running within 2 days. Very easy to use, can print remotely and affordable. Cons Somewhat difficult to get through to tech support during set up but this was due to the surge during the Covid-19 shutdown. Switched from [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) GoToMyPC prices tripled! Review Source CB Charlotte B. Controller Real Estate Used the software for: Less than 6 months ### "Great Product" May 7, 2020 5.0 Pros It is easy to use. It was also easy to install. Cons It is very slow. Other than that, I like it very much. Reason for choosing Splashtop It was easy to use and inexpensive. Review Source Response from Splashtop May 14, 2020 Hi Charlotte, Thank you for the great scores! This is Antonia from Customer Success team at Splashtop. Splashtop is indeed well-known for its simplicity and effortlessness. It's our pleasure to have a real estate investment management firm on board. Regarding your feedback (slow), may we know more your user case? Please reach us at https://www.splashtop.com/contact-us, so that our Support team will be able to help you out. Thanks again and looking forward to hearing from you soon :) Stay healthy and take care! GP George P. Used the software for: ### "Splashtop is the affordable solution for small help desk support!" April 17, 2017 4.0 Our organization used another remote assistance tool for a few years until the cost of said tool just became too much to justify. On the recommendation of a colleague, we completed a trial of Splashtop and found that it worked very well for our organization size. If you need to support a user by connecting to their desktop, this performs the task very well. Desktop connection is quite seamless with very little to no latency issues. Connecting to a dual monitor station requires you to manually change between screens but you get used to this very quickly. Their mobile app is very convenient for the IT professional on the go. Simply place the app on your tablet and you can be supporting your users from practically anywhere. It would be nice for them to introduce a feature where you can reboot a machine from the computer list without having to log into the machine. Overall, if you are looking for a reliable and cost effective way to remotely assist your users or clients, Splashtop is a very viable solution. Review Source SO Sameul O. CPA Accounting Used the software for: 1-2 years ### "Useful For Accountants Needing to Access Client Computers" July 27, 2021 4.0 Pros How it can be downloaded and used by any user without being there to set it up and be able to remotely access in a quick and easy way. Cons If my client's screen size is different than mine the shared screen is really "Scrunched" and it would useful if there were more options as to how to edit screen size. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing Splashtop The customer support at Splashtop was great and the pricing was much better for Splashtop Review Source SH Sam H. Service Coordinator Information Technology and Services Used the software for: 6-12 months ### "Splashtop Business Access Review" February 15, 2019 3.0 I have used this for remote access to laptops when the client couldn't use TeamViewer. and they were only supposed to use Splashtop. It's not my favourite application for remote access as some of the features are a little clunky. Pros The thing I like most about this software is that the security options are pretty easy to use. You can have remote access sessions without passwords. Cons It doesn't have any collaborative options like a shared whiteboard. There's a server option and a viewer option depending on which PC you are working with. If you want to do something like reboot the remote machine you have to go back to the server app and cannot do it while looking at the remote machine. Review Source cJ cory J. IT Director Used the software for: 6-12 months ### "very good remote access service. " May 9, 2018 5.0 Pros I pair this service with Atera RMM, it is integrated when a machine has Atera installed. lets you remote access a machine without needing to receive a temp password like TeamViewer, this can be set up that way if you would like, however. very clear picture and quick response time with very little input lag which is hard to achieve with a remote service. Splashtop does have a mobile app as well if you have that in your plan. Cons can't really think of anything I dislike, gets the job done and does exactly what it says it does. highly recommended if you need to perform remote maintenance often. 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