# Page 21 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Splashtop the right Remote Desktop solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

---

Splashtop

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 21 - Reviews of Splashtop

## Showing most helpful reviews

Showing 501-525 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GP

Greg P.  
President  
Medical Devices  
Used the software for: Less than 6 months

### "Splash top evaluation "

May 7, 2020

5.0

I have been able to connect directly to my work computer with nearly seamless connectivity. Very happy with its performance

Pros

Easy to set up and use. Has been extremely reliable.

Cons

None that I can think of . The connection between work and home is great

Review Source

Response from Splashtop

May 12, 2020

Hi Greg, Thank you for the rating. I am Antonia from Customer Success team at Splashtop. We take great pride in the simplicity and capability of our software. It's our pleasure to have a medical machine manufacturer on board. If you think Splashtop could be useful to your circle, check out our referral program: https://www.splashtop.com/referral. That could be rewarding to you. Thanks again for your support. Stay healthy and take care!

RB

Rose B.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Splashtop Software"

May 31, 2020

5.0

It is awesome being able to long onto my work computer while away from the office. I have never had any connection problems or a problem of any kind with the product.

Pros

I purchased this product to use during the COVID)-19 stay at home. Not sure why I didn't do it sooner. It was very easy to set up and works great. I haven't had any problems using it.

Cons

So far, I have not had any experience that I would say was a negative experience.

Reason for choosing Splashtop

Because of the recommendations. My son has several clients that use it for their business.

Review Source

TS

Troy S.  
Franchisee  
Restaurants  
Used the software for: Less than 6 months

### "Dumped TeamViewer for Splashtop"

January 7, 2021

5.0

I am a Subway franchisee; Headquarters uses TeamViewer to support our POS systems. I have used TeamViewer for the past 12 years. For a franchisee of five locations, it is not realistic to pay the cost of TeamViewer and I actually like the features of Splashtop Business better than TeamViewer.

Pros

The software is easy to install, set up & customize. It is straight forward and easy to use.

Cons

The only thing I miss is the ability to have multiple systems open in one window with each location in a different tab instead of each location being in a different window.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

I initially made the switch due to the cost of TeamViewer. I like the functionality & flexibility of Splashtop better than TeamViewer

Review Source

AE

Andy E.  
Proprietor  
Information Technology and Services  
Used the software for: Less than 6 months

### "Beats Teamviewer on price and some features"

October 13, 2020

5.0

Pros

Enforced Windows login on start-up is good security feature. Speedy connection when set up. Good interface.

Cons

Does not appear to work on Mac products.

Alternatives considered

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Splashtop

Price plus the fact that it actually worked.

Review Source

VR

Verified Reviewer  
Ingeniero  
Construction  
Used the software for: Less than 6 months

### "Buena solución de soporte remoto"

March 4, 2023

5.0

Lo utilizo como soporte remoto y asistencia técnica.

Pros

En general es muy fácil de instalar y utilizar.Interfaz simple, sencilla a un precio inmejorable.

Cons

Con el poco tiempo que llevo usándolo todavía no he echando en falta nada. De momento funciona muy bien.

Review Source

Natàlia V.  
Editor  
Writing and Editing  
Used the software for: 6-12 months

### "Is a really good program"

December 22, 2022

4.0

Pros

It works really good and without problems.

Cons

It is correct as it works. Easy to use ans intuetivity.

Review Source

CJ

Corey J.  
Director of Employment Services  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy to use; easy to support"

April 27, 2020

5.0

Splashtop gives our finance staff and independent CPA secure access to our accounting software and supporting databases.

Pros

As we shifted to working remotely during the COVID-19 Pandemic, we needed a versatile, full-function solution that could give us remote access to one computer and a NAS, both of which had to stay in the office. As a nonprofit, we also needed this solution to be reasonably priced. Splashtop checked both boxes. Installation was simple and went without a hiccough. Supporting the product has been a breeze as well. Screen viewing/controlling, printing, and file sharing all work flawlessly.

Cons

So far I haven't found a negative. Although learning the software took a few minutes, pop-ups over the program icons were extremely helpful.

Reason for choosing Splashtop

Splashtop offered all of the features that I wanted at a much more reasonable price. After using the software, I'm confident that I made the right choice.

Review Source

LT

Lorraine T.  
Internet Sales  
Automotive  
Used the software for: 6-12 months

### "Great Product!"

August 14, 2019

5.0

I chose this product when the other company I used raised their price....by a LOT. I found Splashtop and tried the free trial and liked it very much!

Pros

This product is easy to use and very reliable!

Cons

I don’t have any complaints! It works great!

Review Source

MF

Michael F.  
CFO  
Accounting  
Used the software for: Less than 6 months

### "Splashtop BURIES TeamViewer"

May 20, 2020

5.0

accessing all internal personal computers (7); with no delays and no problems

Pros

price, ease of installing, no flaws or problems yet

Cons

haven't figured out how to leave it on at all times; times out over night, for example

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

ease of use; can "occasionally" contact old company; they folder due to Covina-19, but there are still some needs by the owners, who are 74 and 72

Review Source

SN

Scott N.  
National Sales Manager  
Computer Software  
Used the software for: Less than 6 months

### "Beat alternative to LogMeIn "

October 12, 2020

5.0

I have used to use gotomypc and then LogMeIn and went looking for an alternative when they merged their companies and started escalating the cost and cramming additional "features" I didn't need. Password keeper and cloud storage specifically.

Pros

Set up and ease-of-use are intuitive and very straightforward.

Cons

The trackpad controls obscure the bottom of the screen.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Logmein's pricing

Review Source

DN

Doug N.  
Paralegal/Admin  
Law Practice  
Used the software for: Less than 6 months

### "Excellent access software"

May 11, 2020

5.0

Perfect for our use and needs - has provided a great remote office when needed the most.

Pros

Seamless integration and use - it is as if I am sitting at workstation at the office. Two monitor setup works great.

Cons

Can take a while for a remote reboot - this may not be able to be fixed due to network constraints.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Poor connection speeds and lag spikes made it not very user-friendly.

Review Source

MA

Mark A.  
IT Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great product"

April 7, 2020

5.0

Direct remote support for our client devices, easy to use interface and fast, robust solution. Unforeseen benefit, being able to resell remote access to client’s devices during the coronavirus lockdown.

Pros

Replaced GotoAssist with my company and three of my clients. Easy to use interface to attended and unattended access. Ability to resell remote access to office based devices to clients a big bonus, especially during coronavirus pandemic lockdown.

Cons

Product selection process could be better to ensure best product for job is chosen quickly.

Reason for choosing Splashtop

Only product

Review Source

Sandy H.  
Director of HR  
Consumer Goods  
Used the software for: 6-12 months

### "Connect quickly and easily"

July 31, 2019

5.0

Pros

It is very easy to connect after you get the software installed and the annual fee is reasonable.

Cons

Unfortunately you must plan ahead and get software installed on each device before you can connect.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

We switched because TeamViewer is much more expensive and harder to connect if the remote device is sleeping.

Review Source

DM

Declan M.  
Solicitor  
Law Practice  
Used the software for: Less than 6 months

### "Lockdown saviour"

May 5, 2020

5.0

Excellent. It is the fastest and most reliable remote access app I have ever used. Previously I refused to pay for apps which lack performance. I had no reluctance in paying for this one.

Pros

This software is so easy to use. I have a relatively slow broadband at home but this has not hindered a good working connection and use of my remote computer. It was easy to set up remote wake on lan. It has been a saviour during lockdown due to coronavirus.

Cons

The only downside has been with remote printing to macOS. A third party work around has to be used. Remote printing to windows is no problem.

Review Source

RM

Roy M.  
Owner / Dentist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy, reliable, done"

May 18, 2020

5.0

My experience has been great. I have wonderful control of the users, I have a great log. Its easy to remote in and remote out, easy to print.

Pros

I love that it's straight forward, easy, simple, no more, no less. I love that the price is very competitive.

Cons

No cons that I can think of at this time.

Reason for choosing Splashtop

Price, reviews, ease of use during the free trial.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

The price became ridiculous.

Review Source

RN

Randy N.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product "

December 28, 2020

5.0

Pros

This software is so easy to setup and use. With the mobile apps I can control my systems from anywhere.

Cons

None that I’ve found yet. This is a great product.

Review Source

Jessica F.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Great tool for remote access"

September 21, 2018

5.0

In my bookkeeping firm I use it to access clients who are using QuickBooks Desktop and do not wish to migrate to cloud hosting or QuickBooks Online. My clients like that once the initial setup is done, they don't need to do anything else for me to work as needed.

Pros

Once it's setup, it's very easy to remotely access my client's computers. Connections are quick and stable, tools are easy to figure out and use.

Cons

Setting up the initial connection can be tricky, specially if you are trying to setup a custom installer package. Everything else has worked smoothly.

Review Source

GC

Greg C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Great value for service/functionality"

May 26, 2020

5.0

Allows me to remote access/control my retail POS. Has made life again easier as I turfed gotomypc.

Pros

Great functionality for remote access/control of another computer. The price is way better than gotomypc which I used for years before they jacked the price up yet didn't provide any additional value!

Cons

Remote printing sometimes doesn't work as expected.

Switched from

[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Value.

Review Source

KB

Kevin B.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Splashtop review"

July 29, 2019

5.0

Great software for me to access my computers when I am away

Pros

Opens up my software and is fairly East my to use

Cons

Mouse action is hard on the iPhone but is ok but on a computer it works better

Reason for choosing Splashtop

Easy to use

Review Source

SS

Scott S.  
PrePress Manager/IT  
Printing  
Used the software for: I used a free trial

### "Splashtop"

March 30, 2021

2.0

My overall experience with their free trial was not a good one. Not easy to use and support was not very helpful. Also just installing the software did not remove everything. But I found out where to do that from others online not the Splashtop people.

Pros

I can't say there was anything I liked about this software. The software was not easy to use and came with a few hicupps.

Cons

This software I installed the trial and had issues with it from the start. I tried support and it took a while for them to get back to me so I eventually went on to another software that turned out great.

Review Source

ED

Edward D.  
IT System Administrator  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Great Solution"

October 26, 2020

4.0

Pros

The cost and ease of implementing. I was able to connect to my remote uses very easily. Installing new devices and removing devices is very quick and easy. It also allows for file transfer and chat without making a connection and disturbing my end user.

Cons

The file transfer is too simple and takes too long. The only attribute file transfer uses is file name. When remoting in to device, the user windows environment disconnect while the remote user logs in. Without notifying the end user, it can make them feel like they have a problem.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

It had all the functions needed and was reliable.

Review Source

VR

Verified Reviewer  
Senior Recruiter  
Hospital & Health Care  
Used the software for: 1-2 years

### "Better than other options but still not quite there yet"

November 11, 2020

3.0

Splashtop is better than log me in, which was what our company used to use.

Pros

Splashtop installs easily and is robust enough where I can work from another machine when trying to access my main machine

Cons

The connectivity can be hit or miss. There are times where it times out and I can't get back in when I want to.

Review Source

JC

Jennifer C.  
Accounting manager  
Construction  
Used the software for: Less than 6 months

### "Slick little app for working from home "

January 15, 2021

5.0

Super easy to do business with!

Pros

I really like the splash top app because it reliably gets me to my work pc from home, without ever leaving. I can little work on my work computer from anywhere. It’s really helpful. The screen stays dark so if anyone is walking around my desk while I’m working remotely, they can’t know what I’m doing.

Cons

Nothing at all- I find the app to be super easy to use

Switched from

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)

They had an update that causes my screen to show what I was doing while I worked from home! No privacy- really bad change and I couldn’t figure out how to make it a blind screen again

Review Source

SM

Susan M.  
Owner  
Construction  
Used the software for: 6-12 months

### "Splashtop Computer Sharing"

July 30, 2019

3.0

If I was to use it constantly I don't think if it would be a good fit for me but because I use it periodically I am okay with it.

Pros

Splashtop is very user friendly at a reasonable cost.

Cons

Splashtop can be choppy which can be frustrating if you were to use it all the time.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer is very expensive. For the amount I use it it was not worth it.

Review Source

ML

Mohammadi L.  
Accountant  
Accounting  
Used the software for: I used a free trial

### "Excellent Software"

March 7, 2022

5.0

Pros

Multiple Screen, dual monitor, low lag time

Cons

Need high speed internet, little slow in initial

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.