# Page 22 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Splashtop the right Remote Desktop solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

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Splashtop

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Splashtop

## Showing most helpful reviews

Showing 526-550 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BH

Byron H.  
Operations Manager  
Industrial Automation  
Used the software for: Less than 6 months

### "Splashtop beats GotoMyPC with an ugly stick"

January 4, 2021

5.0

Cost savings, better security, easier to use for our team.

Pros

We use Splashtop Server to connect to a group of servers and workstations. Extremely flexible and secure, intuitive, and very efficient. And the file transfer tool has made me forget about ftp.

Cons

I also use Splashtop to support remote access from outside reps, and the process to get it staged on their internal access PCs is hard to master. It all works, but seemed to take more time than it should.

Reason for choosing Splashtop

Cost and functionality

Review Source

VR

Verified Reviewer  
President  
Construction  
Used the software for: Less than 6 months

### "Great value for remote support"

November 12, 2020

5.0

It's made remote support easy for us and our customers.

Pros

The price and performance. It's allowed my small company to offer remote support services at a reasonable price.

Cons

Nothing yet. It's working exactly as advertised.

Alternatives considered

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Splashtop

Best price with all the features we needed and easy to use.

Review Source

HE

Horst E.  
IT Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Very good and affordable Remote Support Software"

January 5, 2021

5.0

Support Questions within the testing period where answered in a timely manner.

Pros

The functionality compares a 100% to software which is much more expensive. Sometimes it's even better. Smaller businesses cannot afford the license and maintenance fees of the well known vendors. Support Questions within the testing period where answered in a timely manner.

Cons

Within the testing period and after we didn't find any problems with the software, yet.

Reason for choosing Splashtop

Better functionality, pricing

Review Source

VR

Verified Reviewer  
Owner  
Retail  
Used the software for: 1-2 years

### "Splashtop Remote Support"

June 10, 2019

5.0

The program is very helpful and resourceful in getting help from others online without having someone come to your home. It all done online and just connect to the other person. It not a bad program i do recommend using it for business and schooling as well.

Pros

What i like about this program is that program can allow others to come into your computer and show how things are done online. Such as selling for instance. I had someone use splashtop remote support to show me how to do something that pertain to selling online.

Cons

What i least had issues with was the connection issues. You would get booted off and the other person would be booted and you had to reconnect everytime. That the only downfall i had with the splashtop remote support program.

Review Source

AJ

Amy J.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Affordable Remote Access"

July 29, 2019

5.0

Pros

One account can be used to access several computers. Once the streamer is installed and logged into they sync to the access software.

Cons

The program works without any issues that I have seen.

Review Source

MC

Monique C.  
Marketing Lead  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Overall great service"

May 16, 2020

4.0

Easy to use and overall better than other programs I’ve used.

Pros

Program is easy to install and set up. Logging in is easy and can work from for long periods of time.

Cons

Occasional lag, freeze, log out and distortion of color in adobe creative suite

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

During quarantine needed a more reliable, easy to use system.

Review Source

RS

Rob S.  
Photographer/Business Owner  
Photography  
Used the software for: Less than 6 months

### "Best replacement for LogMeIn!!"

December 12, 2017

5.0

The software was exactly what I was looking for to replace LogMeIn. I had used LMI for years prior to this, their new pricing structure for what I need, was going to over triple in price and cost me upwards. For a small business and only needing this for occasional quick remote access to start a process or check on something at home, or quick connect to my parents computer to help fix a problem, I wasn't going to spend that. Splashtop breaks the mold and has a GREAT product for a fraction of the price!

Pros

Pricing is amazing and so far, has worked great for me! I was beyond happy with Splashtop support for the one time I've requested assistance.

Cons

Nothing specific... I'm not able to install other software on my work computer, so from there, I have had to use the Chrome based version, it doesn't have all of the features the full version does, but it's sufficient to remote to my home computer in a quick need to move files or check on things etc.

Review Source

SW

Susan W.  
Client Manager  
Accounting  
Used the software for: Less than 6 months

### "Great product"

May 15, 2020

5.0

Great for allowing our team to work from home during the Covid 19 pandemic, we will continue to use long term I think

Pros

Our employees love it and find it much easier and quicker to use than Logmein which we used previously.

Cons

A little tricky to set up in the first instance, particularly if you are already working remotely

Switched from

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

Cost

Review Source

MS

Marietta S.  
Business Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Bookkeeping Access"

May 11, 2020

5.0

Splashtop is easy to use and very reliable for a single person application.

Pros

Splashtop is a user friendly software to obtain access for remote work. It is easy to use and very secure.

Cons

I am tapping into a computer remotely to access our QuickBooks program for my job. If the laptop I am tapping into is shut off or someone else is at the office accessing QuickBooks, it will kick me off or lock me out. It would be nice for multi user access.

Reason for choosing Splashtop

Splashtop was less expensive and a good alternative.

Review Source

BC

Brittany C.  
Nurse manager  
Veterinary  
Used the software for: 6-12 months

### "Works great on PC"

October 29, 2018

5.0

Pros

Very easy to use on a pc with windows. Allows to easy access to other desktops.

Cons

The mobile functions for androids is kinda complicated.

Review Source

AK

Austin K.  
Assistant Property Manager  
Real Estate  
Used the software for: I used a free trial

### "Small Business SplashTop Access"

February 2, 2022

5.0

Overall splash business access provided us with the most seamless option to remote into one of our employees desktops.

Pros

The user interface is very easy to use & reliable.

Cons

The only aspect of the software that I didn’t like was the overall speed.

Alternatives considered

[Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/)

Review Source

IA

Ian A.  
President  
Retail  
Used the software for: 6-12 months

### "The best remote access product for the money"

July 29, 2019

5.0

Better features and 1/3 of the price of Log me in

Pros

The price is outstanding for the features included

Cons

Nothing! it's honestly a perfect product!

Review Source

KK

Ken K.  
dentist,owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great product/great value"

October 17, 2020

5.0

Pros

It was easy to integrate into my software, and easy to use remotely.

Cons

The website was a little confusing regarding installation on the remote location.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

It was recommended by my IT contractor as more secure.

Review Source

Barry D.  
Rabbi  
Religious Institutions  
Used the software for: Less than 6 months

### "Easy and Stable"

December 19, 2020

5.0

Pros

Splashtop is easy to set up and access. We have been using it for many months and have found it to be extremely stable and reliable.

Cons

We can only have two people on one computer at a time. There are time when we could use more people on the same computer.

Review Source

JA

Joseph A.  
Administrator  
Education Management  
Used the software for: 2+ years

### "Overseeing"

July 29, 2019

5.0

I like it. It also helps me to shut down computers from a distance.

Pros

I use the software to monitor students taking exams on computers

Cons

sometimes the user has the compter mouse frozen

Review Source

GG

Glenn G.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Good but not great"

November 7, 2019

3.0

It was a good alternative to Team View - but I found another product that was faster in the way it rendered the screen. Was not as easy for remote clients to access as some others. It worked better than the total free ones, was a good alternative until I found a

Pros

Similar to other remote software out there. At the time it was good value and worked OK for the price

Cons

slow. It was very slow to render. File transfer was not easy enough and was unable to change date format which was annoying more than anything else.

Reason for choosing Splashtop

had the features I needed for a reasonable cost

Review Source

CM

Christen M.  
Founder  
Management Consulting  
Used the software for: Less than 6 months

### "Much better choice"

July 29, 2019

5.0

I connected to multiple computers when I travel. I like to have a lightweight laptop with me at all times, and my iPad sometimes instead of the laptop. It’s allows me to keep software on one computer and simply connect as needs.

Pros

I had been a GoToMyPC user for many years and the rates continue to increase almost every year. I searched for a comparable solution and found Splashtop. When evaluating the differences between the two I found that I could get everything I needed for a whole lot less with Splashtop

Cons

Every once in a while my Mac will lose connection. I haven’t been able to figure out if it’s a Internet issue or the software.

Reason for choosing Splashtop

Price and features

Switched from

[GoToMyAccounts](https://www.capterra.com/p/173899/GoToMyAccounts/)

Price

Review Source

PG

Pete G.  
President  
Broadcast Media  
Used the software for: Less than 6 months

### "Better than Team Viewer!"

April 25, 2020

5.0

We need to access our studio computers to be able to get back on the air, or to instert listener requests when away from the studios. Team Viwewer would routinely freeze our studio software and force us to travel to the office to get back on the air. Splashtop has been extremely user friendly and has not ever caused any issues.

Pros

I love the affordability and ease of use! Smooth, and very user friendly.

Cons

As of now, there is not anything I don't like.

Reason for choosing Splashtop

affordability and better functionality.

Review Source

RS

Robin S.  
Controller  
Financial Services  
Used the software for: Less than 6 months

### "Couldn't Have Survived Without Splashtop!"

May 7, 2020

5.0

During this shutdown period, I had to have a reliable program to remote into my work computer from home. A co worker told me that he used Splashtop and he recommended it. I immediately installed it and it's been running like a dream ever since.

Pros

Splashtop was very easy to install and get several computers hooked up. It has never failed me or given me any problems.

Cons

I still need to maybe tootle around and look at the features that I'm not familiar with. Maybe there's a place for Q&A?

Review Source

AC

Allison C.  
Market Center Administrator  
Real Estate  
Used the software for: Less than 6 months

### "Awesome product!"

April 3, 2020

5.0

Pros

Easy to use! GREAT value for your money. Makes my life so much easier!

Cons

I'm not sure if it's because I'm on a macbook, or if this is the case with any laptop you're remoting in with - but I can't use copy/paste/shortcuts and that makes things a lot more difficult.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price

Review Source

JO

Jasen O.  
Systems Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Value"

December 21, 2020

4.0

Pros

This was a cost effective alternative to what we were using for remote support that we ended up liking even better. Splashtop is more intuitive to use, more responsive, and a better overall feel.

Cons

I do wish there were more customization to the roles in user management. My team cannot operate the software in the capacity that they need unless they are assigned the Admin role. Making each role have customization would go a long way in taking care of this.

Review Source

TS

Tim S.  
Partner  
Real Estate  
Used the software for: 6-12 months

### "Best Software Program Business Has Used"

July 31, 2019

5.0

Remote access to QuickBooks

Pros

Ease of use, installation and price comparison

Cons

Wish I could but can't think of anything

Review Source

gD

geoff D.  
Supply Chain & Systems Manager  
Paper & Forest Products  
Used the software for: 6-12 months

### "Splashtop Business saved the day"

July 29, 2019

5.0

Was struggling with VPN connections when travelling, either could not connect or was too slow to be useable. Installed Splashtop, now I can actually work on something and save it - Much better solution for my support role than VPN

Pros

It works! I like that it connects to a Computer at my work, this makes it faster to respond and if I lose connection I don't lose my work, it is just there where I left off when I connect back in.

Cons

Can be an issue if you accidentally shut down the computer you want to connect to

Review Source

OP

Owen P.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Splashtop Vs LogMeIn Rescue"

August 10, 2020

5.0

I first received a free one year trial version when attending SpiceWorld in 2018 and saw the value when i used it to support phones. So the next year purchased a license

Pros

Price and it works on phones Easy to talk end users through agent install

Cons

At this time I have not come across anything I dislike

Reason for choosing Splashtop

Phone access

Switched from

[LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/)

I do not need this type of product often because all new clients get my remote access tool installed but added feature of connecting to a phone made me switch

Review Source

DM

Debbie M.  
President  
Apparel & Fashion  
Used the software for: 6-12 months

### "Splashtop is top product for function/price"

February 5, 2019

5.0

Excellent. Easy to set-up, easy to learn, have not had issues.

Pros

ease of use! It's reliable, we don't notice any lag time, and it opens up our abilities to work off-site for a very reasonable rate.

Cons

I'd like to remote in two directions for the basic rate. So I can access the off-site computer from either location.

Review Source

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