# Page 23 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Splashtop the right Remote Desktop solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

---

Splashtop

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 23 - Reviews of Splashtop

## Showing most helpful reviews

Showing 551-575 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DF

Deborah F.  
Library Director  
Libraries  
Used the software for: Less than 6 months

### "A Must-Have for a Pandemic"

June 22, 2020

5.0

Splashtop makes remote work easy and efficient. It eliminates mistakes and saves a lot of time transferring files back and forth. It makes working from home much more productive.

Pros

This software allows me to easily telework from home. It completely mirrors my computer at work, so I have access to all my files. It is easy to use and keeps me from having to physically transfer my files on a USB flash drive and re-save the files from home to work. Before I used this software, when I worked at home, I often found I needed files on my computer at work that I did not have with me.

Cons

I have not found any "cons" with this software.

Review Source

Response from Splashtop

July 3, 2020

Hi Deborah, <p>We've been dedicating to deliver the best value remote access and support solutions to our customers. Glad you're enjoying Splashtop Business Access!</p> Thank you for choosing Splashtop! Regards, Antonia Wang Splashtop Customer Success team

ML

Morgan L.  
Tax specialist  
Financial Services  
Used the software for: Less than 6 months

### "Splastop fan"

December 3, 2020

5.0

Fan.

Pros

Very easy to use and has been working great for the last few months I have been using.

Cons

If the screen size you are logging into is smaller then the one you are in front of black bars will be in the differenct.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost.

Review Source

DG

DANIEL G.  
Winery Manager  
Wine and Spirits  
Used the software for: 6-12 months

### "Helped us during Covid shut down & will be using during the foreseeable future."

October 1, 2020

5.0

Splashtop has been incrediblely helpful in running a small buisness.

Pros

Our winery tasting room shut down during Covid and we began an aggressive online sales model. Splashtop allowed me to manage our POS, shipping, reporting, and customer contact from home. Incredible value.

Cons

There is a little lag when using the software but could be the fault of my internet in a very remote location.

Review Source

AW

Audrey W.  
office mgr  
Financial Services  
Used the software for: Less than 6 months

### "Pandemic"

May 13, 2020

5.0

Excellent! we were forced to work at home and had one day to get up and running and this software saved the day.

Pros

the ease of installation and also there was minimal learning curve

Cons

there have been no issues that we least like so far.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

Highly recommended from our IT consultant

Review Source

DL

Darci L.  
President  
Accounting  
Used the software for: Less than 6 months

### "Effective and stable"

June 18, 2020

4.0

With Covid-19 I was unable to get to my customers to assist with their month end accounting needs. Splashtop was a good cost effective solution, no only for now, but for future support needs.

Pros

Consistency: I'm able to get to the remote desktop every time with the same sequence. No surprises. It is fast and has the features I need to support my customers: remote printing, secure, quick.

Cons

It was painful to install. The go here, now go here, now go here, no get a dual authenticator, now log in, now log out....Phew - took over 1 hour :(

Review Source

Response from Splashtop

June 30, 2020

Hi Darci, Thank you for the comment. We are sorry to hear that you had experienced issues with our software. Hope it has been solved. It's so glad to hear how we are helping you during the pandemic. We are proud to serve you. Thanks again for choosing Splashtop and always stay healthy and take care! Regards, Antonia Wang Splashtop Customer Success team

JP

Jorge P.  
CEO  
  
Used the software for: 6-12 months

### "One of the BEST remote support software"

November 14, 2017

5.0

Pros

We use Splashtop everyday single day to support our customers, its really easy to use and fast, I like that we can transfer files between computers fast and easy.

Cons

Sometimes we get a hard time trying to connect to the remote computer, but most of the time the issue is the computer.

Review Source

cT

colin T.  
it systems manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good application"

October 2, 2020

5.0

does what it says on the tin, remote access and administration

Pros

simple setup and ease of use. secure connection feels intuitive to use

Cons

none as yet, I don't expect to find any .

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

cost

Review Source

JM

Justin M.  
Senior Project Manager  
Architecture & Planning  
Used the software for: Less than 6 months

### "Generally positive. Use for remote work. Need better multi-monitor features."

June 21, 2018

4.0

Provides a secure, managed and fast tool for allowing staff to remotely connect to work machines from any computer.

Pros

We like the management capabilities, the speed of the product and ease of use. Most of all we like that it performs smoothly with live rendering and video where other remote connection tools are jumpy or laggy.

Cons

The multi-monitor functions are clunky. Please develop the ability to break out the two monitors into separate windows so each remote window can be put on a separate monitor on the side you're connecting from. Many staff members at our company are requesting this.

Review Source

Response from Splashtop

June 22, 2018

Hi Justin. Thanks for the review. Multi-to-multi monitor support is coming soon.

KS

Kevin S.  
Lead Audio Video Tech  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Best bang for the buck"

December 14, 2020

5.0

So far so good. Does what we need at a price we can afford.

Pros

Does everything we needed for remote management of our organizations streaming pc's for remote control and management

Cons

Would like to have just 1 app type not separate manager and remote apps

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

Price, ease of use and deployment

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost, terrible customer service

Review Source

RM

Rodney M.  
V.P.  
Architecture & Planning  
Used the software for: Less than 6 months

### "Great Produce"

May 18, 2020

5.0

With the current shutdown, Splashtop help my staff and I convert to working from home without any issues and very little down time. We were able to stay productive and kept revenue coming in.

Pros

Splashtop worked virtually flawlessly. It was easy to learn to use and implement.

Cons

I can not think of a con with the use of this product. No complaints at all

Reason for choosing Splashtop

We used a company in the past and the lag was awful. But with Splashtop we did not have this issue.

Review Source

DK

Dot K.  
Sr. Bookkeeper  
Accounting  
Used the software for: Less than 6 months

### "Splash Review"

May 20, 2020

4.0

With Covid-19 going on I can now work at home and have contact not only with my clients but with my server at the office. It has made this hard time easier to handle and keep working.

Pros

The ease of set up and access. I have used Log Me In for a few years and just learned of this product. I am more than satisfied of its ease of use and would happily suggest it to my clients.

Cons

It runs a little slow my that can be expected when dealing with WiFi.

Reason for choosing Splashtop

n/a

Review Source

mG

mike G.  
Pres  
Automotive  
Used the software for: 1-2 years

### "Best bang for your buck"

July 29, 2019

5.0

I have two locations, and being able to log in to my second store from my office (or my home) has been very helpful.

Pros

This software is soooo easy to use. Believe me, if I can use it... you can too. It has been incredibly useful for my business

Cons

I haven't found anything I don't like about it yet.

Review Source

WW

Wanda W.  
Practice Manager  
Veterinary  
Used the software for: Less than 6 months

### "Splashtop Business Pro"

December 3, 2020

5.0

Very worth the price, have had no problems once it was set up

Pros

Makes my job easier to get reports from our satellite clinic, I no longer have to wait for someone there to have time, or make the drive to the other clinic.

Cons

Was difficult to set up a second user. I did figure it out, but it was confusing

Reason for choosing Splashtop

Needed to have remote print and remote boot access

Review Source

eG

ezra G.  
mgr  
Real Estate  
Used the software for: Less than 6 months

### "remote success"

December 26, 2020

4.0

very good. Very helpful.

Pros

ability to log in from remote setting. my colleagues use it, too.

Cons

The font is slightly blurry. Being on the East Coast, customer service is not always available.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

cost

Review Source

RH

Richard H.  
consultant  
Computer Networking  
Used the software for: Less than 6 months

### "Great Product"

January 27, 2021

5.0

Pros

I like best the ease of this product's use and its interface when connecting remotely to computers. Its clean and very easy to understand.

Cons

No cons so far. I really don't have any negative comments regarding this software.

Review Source

CG

Charles G.  
Admin  
Information Technology and Services  
Used the software for: Less than 6 months

### "SplashStop Business"

October 3, 2020

5.0

Assisting users with the installation of apps and programs on their new Windows 10 PC's.

Pros

The software is easy to set up, for both the Admin and the User. Takes about five minutes and you're done. Once the connection is made, you'll have no problem making changes and assisting the User.

Cons

So far, there is nothing I don't like about the software. Would be nice if my plan was able to add on more computer.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Would stop working in the free mode. Pay mode was way too expensive for the amount of work I do.

Review Source

DD

David D.  
Owner  
Industrial Automation  
Used the software for: Less than 6 months

### "High-Quality and Cost Effective"

June 4, 2020

5.0

It has been very easy to use and setup.

Pros

I have found the display of all of my remote machines to be superb when using Splashtop. I also love the flexible settings that I can customize for each machine.

Cons

To date I haven’t found any facets of the software that I would change or need to adjust.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Primarily cost of the product

Review Source

Response from Splashtop

June 30, 2020

Hi David, Thanks for the rating and review. Our goal is to provide the simplest and fastest remote access and remote support solution at an extremely affordable price. It's so glad to hear your comment. Thanks again for choosing Splashtop and enjoy! Regards, Antonia Wang Splashtop Customer Success team

JM

Jason M.  
Finance Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Splashtop enabled a worry-free work from home environment"

May 1, 2020

4.0

With the quick decision to work from home with the COVID-19 physical distancing, this product was an easy solution to implement. It has provided a worry-free solution to remote access to company files and applications.

Pros

The software was easy to implement and was up and running within an hour, start to finish. There has been ease of use and no downtime.

Cons

There is nothing more that I would require of this software.

Reason for choosing Splashtop

Ease of implementation; value for cost

Review Source

NM

Nigel M.  
Managing Director  
Printing  
Used the software for: Less than 6 months

### "Great quality remote access"

October 6, 2020

5.0

Pros

I used TeamViewer for several years and was looking for a cheaper alternative. Splashtop is a great alternative to Teamviewer at a much more sensible cost

Cons

I don't have any problems with the software

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

too expensive

Review Source

DB

Drew B.  
Design and Sales  
Construction  
Used the software for: Less than 6 months

### "Great option for remote work"

May 20, 2020

5.0

Pros

It's incredibly easy to use from anywhere so that I can log into my work computer.

Cons

Non-applicable. The software works exactly as it's intended.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

From an economic standpoint this is a no-brainer to switch.

Review Source

MV

Mark V.  
Inventory Manager  
Farming  
Used the software for: Less than 6 months

### "Worth the investment"

May 11, 2020

5.0

Pros

I found it very easy to use and it is simple to work around. I usually use it off of my mobile device and have used it to work from home on my laptop. Both times the worked seamlessly. The remote wake function is what really sold us because we aren't always on the host computer. Other programs didn't offer that or if they did they were way over priced. Splashtop is definitly worth the price you pay.

Cons

I haven't found any issues with program yet.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Teamviewer was a fortune to afford for the work that we are using Splashtop for now.

Review Source

RA

Reba A.  
Administrative Assistant  
Hospitality  
Used the software for: Less than 6 months

### "User Friendly"

May 11, 2020

5.0

Due to the Coronavirus Pandemic, myself and other members of my team have been working remotely. Thanks to Splashtop, we have been able to work almost as if we were at our desks. It's been a huge benefit.

Pros

Splashtop was easy to set up. I appreciate the ease of remote printing, and file transfers. There has been very little lag issues, and those may be could be caused by my internet connection.

Cons

I've not had any problems with Splashtop.

Review Source

LW

Lucas W.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Splashtop Has Been Great"

July 29, 2019

5.0

Pros

It's so easy to use, I can easily access my computer at work from home when an issue arises that needs my attention.

Cons

I have actually no cons about this product, besides maybe needing to pay for it.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

I chose Splashtop because it was the cheapest for the non profit I work for. The products and discounts available to me from other providers just didn't match with what I needed. I could have downloaded the other ones for free but I wasn't comfortable having that kind of liability for the business.

Review Source

SC

Sarah C.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Splashtop makes remote work easy!"

January 15, 2021

5.0

Splashtop has allowed me to work from home and still be able to help clients in the office. I can show them how to access documents on their computer and/or locate information for a client quickly.

Pros

I appreciate this product because it allows me to remotely access my clients computers with ease.

Cons

I do wish that the top bar could be moved around. It is hard to close out of screens.

Reason for choosing Splashtop

Recommended by other bookkeepers/accountants.

Review Source

AM

Alfredo M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great Product"

May 15, 2020

5.0

Love it, our Accountant, our Accounts Payable & Receivable love it too.

Pros

When COVID-19 hit, we had to conduct business very differently than before, we were considered an essential business. But our Accounts Receivable and Payable personnel were able to stay home and still get our daily accounting taken care of & that kept them on payroll without having to risk their exposure to the virus.

Cons

So far I do not have any complaints about this software, we are still exploring it and trying all of it's components.

Alternatives considered

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Splashtop

Price, Splashtop had the best pricing

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.