# Page 24 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Splashtop the right Remote Desktop solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

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Splashtop

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of Splashtop

## Showing most helpful reviews

Showing 576-600 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Sheridan S.  
Managing Director  
Facilities Services  
Used the software for: Less than 6 months

### "Excellent remote software"

July 30, 2019

5.0

Very versatile. I am able to access my works system from anywhere in the world

Pros

Very easy to use, lots of functionality, good value for money

Cons

Sometimes loses connection, but not often

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

It was not easy to use

Review Source

LL

Lanell L.  
Owner  
Sporting Goods  
Used the software for: 1-2 years

### "I love Splashtop"

July 29, 2019

5.0

Being able to access other computers to help in business. I can access at home if I want to.

Pros

Being able to access other computers that are not near me.

Cons

Sometimes maybe not as clear as I would like.

Reason for choosing Splashtop

Someone else told me about it.

Review Source

jS

joshua S.  
manager  
Paper & Forest Products  
Used the software for: Less than 6 months

### "splashtop review"

November 18, 2020

5.0

very happy with it. inexpensive and works flawlessly so far.

Pros

once I initially set up the software i haven't had to worrry about it since. Those who need access are able to get on seamlessly and don't need to bother me.

Cons

some of the directions in the beginning were a little confusing regarding whether it was referring to the host or the outsider we wanted to give access to. they could use more specific wording to make it crystal clear

Reason for choosing Splashtop

ease of access

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

cheaper

Review Source

JM

Jim M.  
owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Horrendous Technical Support"

March 29, 2018

3.0

i like it when it works, but it always crashes my computer

Pros

reasonably priced/more competitvely priced than go to my pc, and is easy to use, but constantly crashes...tech support is inept, and unable to resolve after over 10 interactions

Cons

Product constantly crashes(only while using splashtop), and tech support is totally ill equipped to resolve the issue. go to my pc caused a similar issue one time, and their tech support person figured it out step by step pronto! its a shame, because I basicly like the product, but if it constantly crashes, then its no good to me

Review Source

AC

Austin C.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Perfect for remote access to work computer"

May 12, 2020

5.0

Overall my experience has been very positive. The price point of the product is very reasonable, especially compared to its competitors, and it's been a godsend during this time of sheltering from home.

Pros

I like the ease of use and simply set up.

Cons

The remote access screen is smaller than I would like. I wish there was a better feature to increase display size without things getting warped.

Reason for choosing Splashtop

Price point

Review Source

SB

Shelly B.  
Office manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I can work from home!"

May 10, 2020

5.0

My experience with Splashtop has been great. I love that I can provide answers to my boss when I am at home. At times I am not able to be in the office and I can check on things from home.

Pros

Splash top was easy to install. I was so happy that I could start using it right away. It only takes a couple of clicks to connect to my work computer.

Cons

There isn’t anything that I don’t like about the Splashtop software.

Review Source

SM

Sean M.  
Sales Manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Splashtop ROCKS! Don't pay more for anything else. "

July 30, 2019

5.0

This saved me a lot of money on a competing solution. I saved half on an annual subscription.

Pros

Simple setup. Flawless performance on computers, phone and tablet. Easy to use. It's perfect.

Cons

I wish the select monitor button was a toggle rather than a radio button. That's it. I can live with it!

Reason for choosing Splashtop

Splashtop worked as well if not better for half the price.

Review Source

CM

Catherine M.  
Office Manager  
Law Practice  
Used the software for: Less than 6 months

### "Great software "

May 19, 2020

5.0

Very happy to be able to remote into my office computer.

Pros

Our techs connected me in no time. I've had no issues connecting to my office.

Cons

I really cannot find anything negative to say. The software has allowed me to avoid the office and work remotely.

Reason for choosing Splashtop

It seemed to be the only way to connect remotely. Thankfully our techs were familiar with the software.

Review Source

DV

David V.  
Director of technical services  
Machinery  
Used the software for: Less than 6 months

### "As good as it gets"

December 3, 2020

5.0

It was easy to install and to use. No learning curve.Better visdeo quality than Teamviewer.

Pros

This product is easy tu use and easy for clients and technicians to install the software on their PC so I can connect. Never disconnects. Video quality is very good.

Cons

Nothing, really Works fine for me. I haven't run into any problems.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

Price

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price

Review Source

JB

Joe B.  
Systems & Data Manager  
  
Used the software for: Less than 6 months

### "Replaced RDP"

December 14, 2017

4.0

Pros

Price-performance on the features offered compared to other similar tool is outstanding. Support is responsive and thorough. The only reliability issues I've seen so far have been directly related to resources on the client.

Cons

No ability to change settings from the management portal post-deployment--you either have to build a new deployment package and redeploy or to individually change the settings on each system if you need to make a global setting change. Separate windows for multi-monitored clients would be a welcome feature addition.

Review Source

VR

Verified Reviewer  
Financial /Insurance Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent multiple location software."

April 25, 2019

5.0

Over all experience is great. We used logmein before this software and it did not live up to our necessities in our business.

Pros

I love that the screen is full size and that I can transfer documents, xrays and such as file transfers from desktop to Remote Desktop.

Cons

We have 4 computers set up on our splashtop and almost daily one of the computers cannot be accessed for some reason.

Review Source

BA

Britni A.  
Estimator  
Construction  
Used the software for: I used a free trial

### "Great software - trustworthy - Phenomenal Customer Service"

August 19, 2022

5.0

It was a very user-friendly interface and did not have one single problem connecting remotely when i needed to.

Pros

How customer service kept in touch with the ease of use and were there to help with any questions or concerns; extended my free trial due to unforeseen circumstances that I was unable to use it within the trial period.

Cons

no complaints...it was a very smooth process to connect to my remote computer from home at any time.

Review Source

VR

Verified Reviewer  
Co-founder  
Computer Software  
Used the software for: I used a free trial

### "Cheaper remote access alternative with less quality"

May 26, 2019

2.0

I don't think that Splashtop in its current version should be considerer like a serious professional alternative to other remote access softwares.

Pros

Good price and comparable features to other more expensive software.

Cons

Looks like a clone of other softwares, less responsive than other comparable softwares, translation in other languages than english are not accurate and incomplete.

Review Source

LR

Les R.  
Systems Administrator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best Remote Support Software I've Ever Used"

October 30, 2020

5.0

Pros

The software is easy to use for the tech and the support client.

Cons

I can't really think of anything that I don't like about it.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price and features.

Review Source

JG

Jaden G.  
IT Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for remote support on MacOS"

November 21, 2022

5.0

WE enjoy having the capability of Splashtop for remote support it works great.

Pros

We typically used Splashtop on Mac's because it was easier to use and easier for the user when trying to connect remotely.

Cons

Overall no real complaints here. I have not used it heavily enough to see any real flaws yet.

Review Source

MC

Missy C.  
Client Relations Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Unexpected Work from Home - COVID-19 Pandemic"

May 5, 2020

5.0

Pros

Splashtop installation was easy, very user friendly, and is like being at your desk, which makes working from home somewhat less stressful.

Cons

I would like to be able to expand/extend my screens besides switching from screen 1 to screen 2. Not sure if there is a way to do this that I haven't figured out yet or not?

Review Source

CS

Cynthia S.  
HR Manager  
Wine and Spirits  
Used the software for: Less than 6 months

### "Easy to Use with Great Service"

November 30, 2020

5.0

Overall however, getting up and running with this software was very easy and it was intuitive to use.

Pros

When I started working remotely, set up of this software was simple and quick and anytime a question has come up, live chat customer support has been extremely helpful, as was emailing customer support.

Cons

The only thing I didn't like was having to upgrade to Pro to be able to reboot my remote computer. Unfortunately even though I'm just using it myself and only need my home and work computers connected, when my work computer had issues I couldn't reboot it without going into the office or upgrading.

Review Source

AC

Anthony C.  
Managing Director  
Hospitality  
Used the software for: 6-12 months

### "Great Product"

August 3, 2019

5.0

I find it easy to use and the transfer speed is quite good.

Pros

I like the ease of use, simple two click entry and you are in.

Cons

I have not found anything that I dislike as yet

Reason for choosing Splashtop

Cost and ease of use

Review Source

MS

Michael S.  
Dir. of Mktg.  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Splashtop Is An Excellent Resource"

May 27, 2020

5.0

With the need to work remotely due to the Corona virus, we quickly implemented Splashtop for several people. Everyone working remotely has been doing so successfully.

Pros

Splashtop is very easy to use and does an excellent job of connecting me to the host computer.

Cons

Setting up the software was not difficult, but a took a little "doing" to figure out.

Review Source

DS

Dominic S.  
Senior System Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Solid Product for our IT Department"

May 15, 2018

4.0

Pros

Compared to IntelliAdmin that we used previously, it's great that this product shows us the list of all PCs with the program installed and allows us to search to find the user's PC. I've used it on my phone and well and it's very responsive.

Cons

The first time I log on to any PC, I have to type in my admin username/password and save the credentials. Again, compared to IntelliAdmin, I preferred it that my credentials could be stored on my account level, not on the PC level that I am remoting on to.

Review Source

RH

Randall H.  
Software Engineer  
  
Used the software for: 1-2 years

### "Great remote control software for the office computer"

June 21, 2018

5.0

Pros

With this software I am able to control my office desktop and client PC's wherever I go. I can use my laptop or even my mobile device to connect and control everything. It comes with many features beyond simply controlling the mouse, such as keyboard control and other remote control shortcuts.

Cons

Nothing bad to say about this software. The pricing is a bit high in my opinion and sometimes I get connectivity issues logging in from my mobile device but other than that I haven't had any complaints.

Review Source

KP

Karen P.  
Manager  
Accounting  
Used the software for: 6-12 months

### "Great value "

July 29, 2019

5.0

My client operates a home based business. Scheduling appointments to update their bookkeeping is difficult as they are out of office most of the business day and I try to keep regular office hours. Splashtop allows me to keep the client by happy and up to date by allowing me to log in during my regular office hours.

Pros

Was up and running within minutes of purchase. Easy to use.

Cons

Initially was not able to print to local (my) printer. I ha e worked around that and haven’t checked back to see if that is still the case.

Switched from

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

Cost.

Review Source

JM

Juanita M.  
Lawyer  
Law Practice  
Used the software for: Less than 6 months

### "Remote Access and Transfer of Files"

April 30, 2020

5.0

With the Stay at Home Order issued by the Michigan Governor and my office not being an essential work business, it has greatly helped me to work on my files remotely from home.

Pros

I like the ease of transferring files between my computer at the office and my computer that I am using remotely. And it is so fast at transferring the files.

Cons

So far I am satisfied with the program. If I had to add anything, it would be that the lag time if you are working on the file on main computer could be improved. But, to get around that issue, just transfer the file to your remote computer and then work on it there. Then you can always transfer it back to the main computer again.

Reason for choosing Splashtop

Cost savings

Review Source

SV

Suzette V.  
General Manager  
Plastics  
Used the software for: 6-12 months

### "Love it!"

April 15, 2020

5.0

I work from home once a week, and this software works great when I need to access my work computer/server from home. So easy to use, and very affordable. I love it!

Pros

Installation was very easy, and software is simple to use.

Cons

I haven't run across anything that I don't like about the software.

Review Source

MB

Michael B.  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "Great tool"

May 19, 2020

5.0

Pros

Easy to use and great functionality. Easy to install

Cons

Slow speeds, likely due to office operating system?

Review Source

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