# Page 25 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Splashtop the right Remote Desktop solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

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Splashtop

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 25 - Reviews of Splashtop

## Showing most helpful reviews

Showing 601-625 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Stephanus S.  
Quality Control Specialist  
Computer Software  
Used the software for: Less than 6 months

### "Good substitute for Microsoft Remote Desktop"

October 26, 2020

5.0

Pros

I like the fact that I can just download it, install a small software on my remote computer and use it.

Cons

It doesn't let me use a USB device (like a microphone) on my local PC and have my remote PC recognize it

Review Source

OT

Oliver T.  
Partner  
  
Used the software for: Less than 6 months

### "Great connectivity app for your phone or iPad that also works on laptop and desktop computers."

February 7, 2018

4.0

Pros

I like the way this program seamlessly connects to other computers right through your iPhone. I have also controlled my office computers over LTE without a hitch. (Requires good data plan if you are going use wireless data though). The online support team is awesome. They even emailed me with helpful hints before I even committed to the software in the free trial.

Cons

Not sure if file transfer can be effectively managed with iPhone control. Probably should be using my laptop for that one.

Review Source

CH

Carrie H.  
Office Manager  
Machinery  
Used the software for: Less than 6 months

### "Easy to use"

May 26, 2020

5.0

This software has made working from home easily doable.

Pros

Once installed this product has been easy to use, I love how it simply mimicks my work desktop.

Cons

So far the only thing I would change is that the basic subscription would accommodate two monitors and not have to toggle between two different screens.

Review Source

DH

David H.  
Operations  
Information Technology and Services  
Used the software for: Less than 6 months

### "Splashtop is great! "

August 6, 2020

5.0

Good

Pros

Ease of deploying , ease of use and speed of program

Cons

Not as mature as other but overall great.

Review Source

osB

octavio santiago B.  
Remerciements à Webnode  
Fine Art  
Used the software for: I used a free trial

### "Utilisation pratique"

November 10, 2022

4.0

Pros

pratique et rapide, pour une utilisation personnelle

Cons

aucun de spécial, le logiciel est utile et facile

Review Source

CB

Chad B.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Strong Performer, Great Value"

January 14, 2021

5.0

I've used LogMeIn, GoToMyPC, Team Viewer, and other products before. Splashtop is as good as any of them, and at a better price, creating the best value.

Pros

Easy to purchase, easy to deploy, easy to use, great price.

Cons

Would like buttons for common key combinations that can be confused between the local and remote computers (such as alt-tab or windows start key)

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Reason for choosing Splashtop

Price was the big factor, and the software did not disappoint.

Review Source

JR

Jeff R.  
Owner  
Accounting  
Used the software for: 6-12 months

### "Finally, one that works as promised!"

July 30, 2019

5.0

I used another product for over 10 years, and the last year or so it stopped working and the company basically said it's not their fault and good luck. UNACCEPTABLE! Fortunately, I found this one. Couldn't be more pleased, and actually trying to migrate more clients onto it.

Pros

Easy to use, quick connect, great support the one time I needed it to get remote printing working with new pc....all the features of the 'other' guys, but this one actually works!

Cons

Well, nothing, other than I didn't know about it for too long!

Reason for choosing Splashtop

Much less expensive and reviews sounded promising.

Review Source

BJ

Brad J.  
Partner  
Computer Software  
Used the software for: Less than 6 months

### "Great Product at a Great Price"

December 30, 2020

5.0

Pros

Splashtop is so easy for our non-tech customer to set up. We can access their computers to install our software and give them training without needing to talk them through installation.

Cons

Occasionally we need to bring on a service rep to help diagnose problems. Would be nice if more than one of us to be able to use the same license at the same time on the same remote computer.

Reason for choosing Splashtop

Ease of use and price

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Ease of use and price

Review Source

JS

John S.  
CAD Technician  
Civil Engineering  
Used the software for: Less than 6 months

### "Splashtop is a great product!"

May 13, 2020

5.0

Product works as intended. We are very happy with this.

Pros

The product is very easy to use and works every time!

Cons

The initial setup was a little confusing. I installed on 4 computers and it took a couple of tries to get them all working.

Reason for choosing Splashtop

Our outside IT company recommended Splashtop.

Review Source

JJ

Jason J.  
CEO  
Human Resources  
Used the software for: Less than 6 months

### "More than expected"

July 30, 2019

5.0

It helps me fix issues remotely on my user's PCs

Pros

It's so easy to use and very user friendly. The cost is much less than the previous company we used, and we get as many, if not more features.

Cons

Nothing that I've found so far. Everything works great.

Review Source

WD

Wyn D.  
Sales  
Construction  
Used the software for: 6-12 months

### "Remote support that costs less!"

November 22, 2020

5.0

This gets all our support and updates etc without waiting for an IT guy.

Pros

Easy to get remote support at any time from our IT support and this didn't cost a fortune.

Cons

No connection over LAN network which is a little disappointing but to be fair still performs smoothly via internet.

Review Source

DP

David P.  
Partner  
Human Resources  
Used the software for: Less than 6 months

### "Great business tool"

May 22, 2020

5.0

Great product, customer services very helpful

Pros

Great product, very easy to use, gives access to everything i need

Cons

Does everything i need or want, very helpful customer services

Reason for choosing Splashtop

Better product, easier to use and operate

Review Source

JS

Jennifer S.  
Managing Director  
Accounting  
Used the software for: Less than 6 months

### "Great product"

June 2, 2020

4.0

Pros

It is seamless and user friendly to setup on all computers

Cons

The subscription billing was a little confusing.

Alternatives considered

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

Mainly cost.

Review Source

Response from Splashtop

June 30, 2020

Hi Jennifer, Thank you for the feedback. Regarding your comment, all of our subscriptions are billed yearly. If you would like to have more discussion with your team, we are always at your disposal. Please contact us at customer-success@splashtop.com Thanks again for being a Splashtoper! Sincerely, Antonia Wang Splashtop Customer Success team

DT

Derek T.  
owner  
Medical Practice  
Used the software for: Less than 6 months

### "Simple to use and exactly what I needed"

May 16, 2020

5.0

With the current Covid-19 office closures I have been able to access my work computers from home without difficulty. I had previously tried a different program that did not work well. The Splashtop program did exactly what I needed it to do with no problems and at a good price.

Pros

Great to have the free trial to try the program out and see if it met my needs. Simple to install, clear instructions and it worked from day one.

Cons

I needed to be able to print at home while accessing the office computer. After a few false starts, I found the information I needed and it was quickly doing what I needed.

Reason for choosing Splashtop

Recommended by a colleague, free trial, good price point.

Review Source

JM

Jim M.  
President  
Wholesale  
Used the software for: Less than 6 months

### "Great Value"

October 26, 2020

5.0

Pros

Easy set up and easy to use. Great price too!

Cons

Nothing yet. Have not had any problem so far.

Review Source

DF

Darryl F.  
IT Admin  
  
Used the software for: Less than 6 months

### "Good remote support software, but far cheaper than the competition"

January 16, 2018

4.0

Pros

Great, feature-rich product. Very similar to TeamViewer competition, but for a fraction of the price.

Cons

Not very simple & intuitive. Pricing is confusing and even though I paid for the top tier, I don't receive all functionality for other pieces/

Review Source

DJ

Denise J.  
Fiscal Officer  
Government Administration  
Used the software for: Less than 6 months

### "Great Product!"

October 6, 2020

5.0

Very satisfied, nice product, works terrific for COVID remote work!

Pros

East to set up on computers! Very User Friendly!

Cons

The size of the font when working remotely is a little too small.

Reason for choosing Splashtop

na

Review Source

VR

Verified Reviewer  
Tech  
Information Technology and Services  
Used the software for: 6-12 months

### "Slow, clunky and bare-bones."

October 11, 2018

2.0

Pros

Support for many platforms and it integrates well with our other tools.

Cons

No way to adjust the quality of the connection. This causes the experience to be very slow when you are using to support people without highspeed connections available.

Review Source

BB

Bob B.  
Mortgage Loan Officer  
Real Estate  
Used the software for: Less than 6 months

### "It works."

May 13, 2020

5.0

Absolutely fine.

Pros

The title says it all. I use this from my desktop at home and my laptop to get into my computer at work. It is easy to use and it works every time.

Cons

I haven't noticed anything about the software that is missing at this point.

Review Source

TM

Tony M.  
IT Engineer  
Consumer Electronics  
Used the software for: Less than 6 months

### "Easy to Use - Cost blows away all competitors"

July 29, 2019

5.0

I love it instant access to my customers computers, save $$ from needing to go onsite

Pros

Easy of Use, very low cost when purchased in Bulk

Cons

The rollout of the Bitdefender AV is a bit clunky. Would like bulk purchase to be in groups of 10 vs groups of 50

Reason for choosing Splashtop

Cost

Review Source

DE

David E.  
Business Operations Manager  
Construction  
Used the software for: Less than 6 months

### "Easy to use product. "

April 30, 2020

5.0

Quality product at a great price

Pros

The fact that we were able to have people separated during COVID19 and still be able to access pertinent information was incredibly important to our business.

Cons

Were not able to get two users at the same time.

Review Source

BS

Bill S.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Splashtop SOS review"

November 27, 2020

5.0

Pros

Easy to get going for my clients, and appreciate their animated guidance for macOS users to enable first time use of Splashtop SOS.

Cons

Would love even easier macOS first time use, but understand that is a limitation imposed by Apple.

Review Source

HK

Heather K.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "Great Product!"

April 16, 2021

5.0

I'm very happy that I found Splashtop.

Pros

I love how easy it was to set up on my computer and the computer that I was accessing remotely. I also love how simple it is to use.

Cons

I didn't like that I couldn't decide how much I wanted to zoom in the screen, but on the latest update the solved that problem.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price and Splashtop is easier to use. Less bugs!

Review Source

DK

Denise K.  
CAD Drafter  
Civil Engineering  
Used the software for: Less than 6 months

### "Great Price"

May 26, 2021

4.0

It works just fine for what I use it for.

Pros

This produce it very easy to use and is a great price!! It is way better than other similar products I have tried. I have not had any issues with the program.

Cons

I really do not have any cons for this product.

Switched from

[Transfix TMS](https://www.capterra.com/p/229957/Transfix-TMS/)

I needed a business use app since I use it to work from home. The price for Splashtop is way cheaper and works very well.

Review Source

SS

Sarah S.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great product to be able to Remote Log-In on a computer"

July 25, 2018

5.0

The ability to have our billing company log-in to a computer on our server from a separate location.

Pros

We have a billing company in another state and our system is based off our server, not a cloud-based system. So we need a Remote Log-In program that is easy to use, secure AND a reasonable price. Splashtop is perfect!

Cons

We honestly have not had any cons with this program. We really like how easy it is to use and to update security features.

Review Source

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