# Page 3 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Splashtop the right Remote Desktop solution for you? Explore 733 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

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Splashtop

4.7 (733)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 14th, 2026

# Page 3 - Reviews of Splashtop

## Showing most helpful reviews

Showing 51-75 of 733 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SL

Sam L.  
CTO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "This startup loves Splashtop"

December 6, 2024

5.0

The sale experience was straightforward and easy while we tested the product, and eventually we committed because the product was affordable and met every single need we had.

Pros

Affordable, and easy to use product that handles all my remote access needs.

Cons

Not the flashiest dashboard, which is important to some. However, functionally the product is solid.

Alternatives considered

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Reason for choosing Splashtop

Features that met our needs were offered at a palatable price.

Review Source

Response from Splashtop

March 19, 2025

Hello Sam, Thank you for the positive feedback and review of Splashtop. We're glad to hear that our product was the best fit for your needs. We aim to create a user experience that is seamless and easy so that you can focus on what matters most. Thank you for choosing Splashtop. Your satisfaction means everything to us. We’re here to ensure you have the best remote access experience possible.

BS

Brad S.  
COO  
Market Research  
Used the software for: Less than 6 months

### "Extra Monitors, Reliability and Super Fair Pricing"

December 5, 2024

5.0

Super positive. When my outdated SSL VPN device went EOL and I was in need of a way to inexpensively access my office resources when working remotely, I demoed Splashtop and others and Splashtop just worked! The pricing is fair, and I have been super happy thus far.

Pros

I love the ability utilize an extra monitor when connecting remotely. My remote system has 2 monitors. My local system has 3, and using Splashtop I can take advantage of the extra monitor I have. I didn't know this was possible when I signed up, but it is the biggest perk I have found!

Cons

No true cons. If I had to find an issue it is that sometimes the video quality is a little subpar. It is intermittent, and it could be a config error. It hasn't bother me enough to really spend time diving into it.

Alternatives considered

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)

Reason for choosing Splashtop

Fair Pricing and ease of use. Add in virtual monitors and its a home run!

Review Source

Response from Splashtop

March 19, 2025

Hello Brad, We appreciate you taking the time to share your positive experience with Splashtop. It's great to hear that the ability to utilize multiple monitors has been a great feature for you. We're glad that our product has been user-friendly at a cost-efficient price. As for adding virtual monitors, you can refer to the article below. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access. Article: https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/16913613811355-Virtual-display

MW

Michael W.  
Senior Desktop Support Technician  
Mental Health Care  
Used the software for: 2+ years

### "Ease of use"

December 13, 2024

4.0

I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended access.

Pros

I like the ease of use and how reliable the software is.

Cons

I wish there was a way to automatically give permissions on a mac instead of leaving that up to the user.

Review Source

Response from Splashtop

March 19, 2025

Hello Michael, We appreciate your review and are happy to know Splashtop has been a great fit for you. As for permissions on mac, please refer to the article linked below. We're glad to hear that our product has proven reliable with stable connections as well as being user-friendly. Thank you for choosing Splashtop. We greatly appreciate the feedback.

TW

Tim W.  
IT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Ok RMM that works"

February 24, 2025

4.0

Pros

useful for remoting into devices monitgoring software

Cons

not as good as ninja, slower and ui is not as sleek

Review Source

Stefan M.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Reliable Remote Solution for Fast and Easy IT Support"

September 20, 2024

4.0

Splashtop is a reliable and user-friendly remote desktop solution, perfect for IT support. Its fast connection, ease of setup, and affordability make it stand out, though minor delays can occur with unstable internet. However, we experienced some issues during the setup due to changes with their EU servers, which required us to contact support. Overall, it’s an excellent value for money and ideal for small to medium-sized businesses.

Pros

Splashtop provides a reliable and secure remote desktop solution, especially appreciated for its fast connection and user-friendliness. The installation is easy, and it works seamlessly across different platforms, including MacOS. It’s ideal for IT support with multiple clients, as we can quickly access different devices. Additionally, the pricing is very competitive compared to other solutions.

Cons

It would also be helpful if there were more integrations with other IT management tools to further streamline workflows. Biggest disadvantage: Api access is only available for the enterprise plan

Alternatives considered

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reason for choosing Splashtop

We decided not to go with AnyDesk because, while it’s a solid option, it lacked some of the advanced features we needed for managing multiple clients efficiently. Additionally, Splashtop offered better pricing and more robust unattended access, which suited our requirements better.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

We switched from TeamViewer to Splashtop because the pricing is much more competitive. Additionally, a significant change in TeamViewer’s group management made the handling cumbersome, severely impacting our efficiency.

Review Source

Response from Splashtop

March 19, 2025

Hello Stefan, Thank you for sharing your thoughts on Splashtop. We're glad to hear that our product has been user-friendly and reliable. We’re also thrilled to hear that our product has been cost-efficient, without compromising on performance. Thank you for choosing Splashtop. If you have any questions, feedback, or need assistance, feel free to reach out.

SL

Sylvain L.  
Computer technicien  
Computer & Network Security  
Used the software for: 2+ years

### "Splashtop my goto solution for an easy remote access."

September 23, 2024

5.0

I have been using this solution for my customers for the last 8 years. It was a switch from Logmein who (back then) was closing or changing price range dramatically. Splashtop as been my only solution from 2014 until this year.

Pros

It's a cross-platform solution, easy installation for remote access. Price is really cheap. Lots of remotes information and option to control the remote devices. Software as fast response from remote machine.

Cons

The Linux version is not fully working, still as a few bug.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

Price was too high on TeamViewer. So I stayed with Splashtop.

Switched from

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Price and the fact that Logmein was about to close down or change dramatically its pricing (back then in 2014)

Review Source

Response from Splashtop

March 19, 2025

Hello Sylvain, Thank you for sharing your thoughts on Splashtop and for sticking with us since 2014. We're glad we could provide a high-quality remote access solution at a cost-efficient price. We apologize if Splashtop does not fully function on Linux, however, if you encounter such issues, you can submit a support ticket and our team will be happy to assist. Thank you for choosing Splashtop. We hope to continue meeting your expectations for more years to come.

TD

Thomas D.  
Owner  
Computer Networking  
Used the software for: Less than 6 months

### "Splash top works ! "

April 1, 2025

5.0

I’ve been using it as a support tool for about a month without any issues. It allows me to help an elderly aunt in a neighboring town without having to rush over to her home

Pros

Ease of use . Cost factor. Always works . Not overly technical knowledge needed to use

Cons

So far nothing comes to mind . The product works as described

Review Source

Response from Splashtop

August 28, 2025

Hello Thomas, We're glad to hear that Splashtop has been a great tool for you. It's great to know that you've encountered no issues, allowing you to assist your aunt seamlessly. We look forward to continuing to provide you with a top-notch product. Thank you for the review and for choosing Splashtop.

NB

Nathen B.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Great business tool"

October 30, 2024

5.0

Product works great. But pricing can be a problem for those on a limited budget.

Pros

The features, functions, user accounts, and controls.

Cons

Cost, and limitations of some features or having to buy add ons.

Review Source

Response from Splashtop

March 19, 2025

Hello Nathen, Thank you for sharing your thoughts on Splasthop. We're glad our product has been user-friendly with its many features. We appreciate your feedback as it helps us learn what to improve. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access.

DD

Doug D.  
Elected Auditor  
Government Administration  
Used the software for: 2+ years

### "My go-to remote control"

October 6, 2024

5.0

I've used it for years and it's been great. I used to use TeamViewer but not anymore.

Pros

Spashtop is simple, straightforward and effective.

Cons

I have no complaints in my use of Spashtop.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

I questioned their security measures and it because a constant "update" effort.

Review Source

Response from Splashtop

March 19, 2025

Hello Doug, Thank you for sharing your thoughts on Splashtop and for your recommendation. We're glad to hear that our product has fulfilled your remote access needs without a hitch. We understand that security is important, so we aim to ensure our users' information remains secure and private. Thank you for choosing Splashtop. We’re committed to keeping your business connected with a reliable and high-performance solution.

SB

Susan B.  
pharmacist in charge  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product!"

January 3, 2025

5.0

Very happy with the product. Glad I found out that this exists.

Pros

Love working remotely from home and being able to quickly access everything on my work computer.

Cons

No complaints. It's quick and efficient.

Review Source

Response from Splashtop

January 10, 2025

Hello Susan, We're happy to hear that you're satisfied with our product. If you have any questions or encounter any issues, our support team is always ready to help. Thank you for choosing Splashtop. We hope to continue fulfilling your remote connection needs.

DH

Derek H.  
IT Project Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Stop looking and use this one. "

October 5, 2024

5.0

I use Splashtop daily to take care of my coworkers and it has not given me any issues at al.

Pros

Splashtop SOS is the perfect solution for big and small companies for a support solution. It also has tons of add on features for those that need them. It’s easy to use on both sides.

Cons

I wish they’d have an option to save your credentials that can be used while connecting to another computer.

Review Source

Response from Splashtop

March 19, 2025

Hello Derek, Thank you for your positive review of Splashtop and your recommendation. We're thrilled to hear about your satisfaction with our product. It's also great to hear that you haven't encountered any issues. In case you do, you can submit a support ticket and our team will be happy to assist. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations in the future. Support Ticket: https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

MM

MaryAnn M.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Great Option for Remote Work"

September 26, 2024

5.0

Very positive. I switched from a different remote log in company and this is better for our needs.

Pros

Installing and using the program is easy and straightforward.

Cons

Sometimes there is a delay but not much at all.

Switched from

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

The cost per year kept raising quite a bit and we only had two users. I didn't like their set up.

Review Source

Response from Splashtop

March 19, 2025

Hello MaryAnn, Thank you for your positive review on Splashtop. It's great to hear our product is user-friendly and has been a better fit for your needs than other alternatives. Thank you for choosing Splashtop. We hope to continue providing your business with a cost-efficient product without compromising on performance.

MS

Michelle S.  
Office manager  
Construction  
Used the software for: Less than 6 months

### "Highly Recommended!!!"

September 17, 2024

5.0

Super easy to get connected once app is loaded on all devices. Having access to my desktop at any time from any location makes working away from the office the best part of this application.

Pros

The ability to access my desktop computer from any location.

Cons

Resolution on laptop not the best at times, but I believe splashtop offers a version higher than the one I purchased that has better resolution. So this is a fixable problem.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

Cost and due to the recommendation by an IT professional.

Review Source

Response from Splashtop

January 10, 2025

Hello Michelle, It's great to know that our product has fulfilled your expectations. We understand that commuting to the office can be troublesome, so we're glad that we have resolved that issue with remote access to your devices. If you have any questions or further feedback, please let us know. Thank you for choosing Splashtop.

VR

Verified Reviewer  
CTO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Große Werbeversprechen wenige Gehalt"

July 12, 2024

2.0

In der Werbephase freundlich und hilfsbereit und dann erst wird gezeigt wie wirklich mit unzufriedenen Kunden umgegangen wird.

Pros

SOS App + Streamer können gleichzeitig laufen

Cons

Preisgestaltung Optik Verwaltung Streamer ist immer an ein Abo gebunden und können die Streamer Geräte somit nicht mit verschiedenen Abos gemeinsam benutzt werden, sondern nur via SOS App was das ganze witzlos macht

Alternatives considered

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Reason for choosing Splashtop

50% Kostenersparniss

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer hat wieder einmal die Kosten erhöht

Review Source

LP

Lucas P.  
Analista de Suporte  
Information Technology and Services  
Used the software for: 6-12 months

### "Avaliação - Splashtop"

June 27, 2024

4.0

Muito boa, tem minha preferencia dentre as demais concorrentes!

Pros

Os acessos remotos são simples e se reconectam rapido após uma queda de internet por exemplo. Tem um acesso fluido e boas opções para bloqueio de audio

Cons

Poucas funções para controles de administrador e transferencia de arquivo via acesso remoto.

Switched from

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Praticidade e integração com minha ferramenta de trabalho atual

Review Source

Response from Splashtop

July 18, 2024

Hello Lucas, Thank you for sharing your experience using Splashtop with us. We're thrilled that our product has met your expectations with its various features. Your feedback on administrator controls and file transfer is invaluable to us and will help us further improve the Splashtop user experience. Thank you for choosing Splashtop. If you have any questions or concerns, please feel free to reach out to our support team.

JP

Jim P.  
IT Director  
Religious Institutions  
Used the software for: 2+ years

### "Remote Access Software That Works Well and Doesn't Compromise Access Control"

August 7, 2023

5.0

Splashtop has allowed us to confidently provide secure, remote access for technicians to help end users and remote manage systems for maintenance and support. The product has been very reliable and the costs and licensing model make it well worth it. The licensing which is based on the number of technicians instead of endpoints, benefits organizations like ours with many computers but few technicians.

Pros

Our priority when looking for a solution for remote access and support was transparency and access control. With remote access, controlling access is critical. Our previous product, TeamViewer, had many back-doors that could not be managed or audited.For comparison, here are some vulnerabilities in TeamViewer...- Anyone with local admin rights can create a password to remote connect to the computer. This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely. A policy can be setup to rotate the code after each session, but the code itself could not be entirely disabled.- Setting certain access policies to mitigate these issues, such as white lists, created problems when software vendors also used TeamViewer for remote one-time product support.By contrast...- Splashtop only allows remote access if the user/tech has active credentials in the organization.- Access can be further restricted by making sure that the remote user has local (AD) credentials for the remote endpoint.- Modifying the client on an endpoint can be restricted by supplying Splashtop credentials so that even a local admin can't modify them

Cons

Splashtop works great for our needs, and I have almost no complaints. The user interface works well but doesn't look very modern or pretty. This is the first thing that currently comes to mind when I think about ways to improve the product.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer was more expensive and had access control vulnerabilities that were unacceptable.

Review Source

Response from Splashtop

February 8, 2024

Hello Jim, Thank you for sharing your experience with Splashtop. We're thrilled to hear that Splashtop has met your organization's needs. Your comments regarding the reliability and cost-effectiveness of Splashtop's licensing model are valuable to us as we continue to enhance our offerings. We appreciate your feedback regarding the user interface and rest assured, we continuously strive to enhance both functionality and aesthetics to ensure an optimal user experience. We're delighted to have you as part of the Splashtop community and look forward to continually supporting your remote access needs.

Marlyn G.  
Marketing Operations Manager  
Computer Software  
Used the software for: 2+ years

### "Splashtop- Remote pc and devises "

August 28, 2023

4.0

One thing that sets Splashtop apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand. The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go.

Pros

Splashtop offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices.

Cons

The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Getscreen.me](https://www.capterra.com/p/202036/Getscreen-me/)[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

the connection is more stable.

Review Source

Response from Splashtop

February 8, 2024

Hello Marlyn, Thank you for your comprehensive review of Splashtop. We're thrilled to hear that you've found our platform to be user-friendly and reliable for PC-to-PC connections. We appreciate your feedback regarding the challenges experienced when controlling from a PC to a mobile or tablet. Your feedback is invaluable to us as it informs us where there are areas for improvement. At Splashtop, we strive to provide a hassle-free connectivity experience. We look forward to delivering an even better experience in the future. Thank you for choosing Splashtop as your remote access solution.

HM

Horacio M.  
Owner  
Accounting  
Used the software for: 2+ years

### "HM Accounting Services LLC"

July 27, 2023

5.0

I have been using Splashtop for years now and I can honestly say it has been amazing! It’s so easy to use and allows you to remotely connect to and control any computer, without any hassle. The remote access and control is very reliable, fast, and secure, and it's so great to be able to access any file or program while away from your computer. It has great tools, such as file transfer and remote printing, and really makes distance unnecessary. It’s reliable and one of the best remote access tools I’ve ever used. Highly recommend Splashtop!

Pros

I liked that Splashtop is a secure, reliable, and easy-to-use remote access solution. It is great at providing users with high-performance remote access by streaming audio and video, providing multiple monitor support, and allowing secure file transfer. The ability to access and manage multiple computers remotely is especially impressive.

Cons

I liked least about Splashtop is the lack of certain advanced features, such as the ability to access computers from different operating systems or remote power on and off capabilities. Additionally, I find that the support provided for customer concerns is often slow and inadequate.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

I made the switch to Splashtop from Teamviewer because it was more cost-effective for my needs. It also offers faster connection times and a more secure connection. It is also very user-friendly and has a much easier setup process.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

I initially switched to Splashtop because it provided a more reliable and secure remote connection than the option I was using previously. The encryption standard used by Splashtop was also higher, which made me feel more confident in my data security. It was also more affordable than the other options, making it a great value.

Review Source

Response from Splashtop

February 2, 2024

Hello Horacio, Thank you for taking the time to share your thoughts on Splashtop. It's great to hear that you find Splashtop impressive in providing high-performance remote access with various useful features. We understand the importance of efficient remote management, and we're pleased to know that Splashtop has been instrumental in meeting your needs. We acknowledge your concerns about the absence of certain advanced features and the speed of customer support. Your insights are invaluable to us and will help us improve. We're grateful for your recommendation and are committed to continually improving Splashtop to better serve your remote access requirements. Thank you for choosing Splashtop.

RK

Rebecca K.  
IT Administrator  
Government Administration  
Used the software for: 2+ years

### "Easy to deploy, easy to use"

July 26, 2023

5.0

Although our agency provides essential services, during much of 2020 we were required by the state to employ a hybrid work schedule to minimize the number of people in the office at any one time. As this happened rather suddenly, those staff working from home were often using their own equipment. I still needed to be able to support everyone in and out of the office on any equipment, and most staff needed to connect with our on-premise file servers and software. Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions of their job with minimal instruction. Although we have all returned to the office, we still maintain enough subscriptions to allow employees to work from home when needed, and to provide immediate IT support services to all employees wherever they may be.

Pros

Pros: Pricing model, ease of deployment, simplicity of connection for end users. There are a several features we don't currently use, but the interface is simple enough that these additional features do not clutter the app with functions confusing to the average end user.

Cons

Cons: haven't really found any yet? However, there are several features we do not currently use.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reason for choosing Splashtop

Splashtop was the most cost effective and easily deployed option. Easy to add users and additional seats to the subscription.

Switched from

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Pricing structure and ease of deployment.

Review Source

Response from Splashtop

January 24, 2024

Hello Rebecca, Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our platform has met your expectations in terms of ease of deployment, user-friendly interface, and overall simplicity. It's fantastic to know that even during the sudden shift to a hybrid work schedule in 2020, Splashtop played a crucial role in ensuring your agency's essential services continued seamlessly. We value your feedback and are committed to providing a reliable and user-friendly experience for all your remote access needs. If you ever have further suggestions or questions, please feel free to reach out. Thank you for choosing Splashtop.

Matthew T.  
Engagement & Experience Coordinator  
Media Production  
Used the software for: 2+ years

### "A Fantastic Remote Client with File Transfer"

July 26, 2023

5.0

Pros

It is easy to use, easier to deploy, secure, and provides rock solid file transfer for larger files.

Cons

The cost is a bit higher than I'd usually afford - that said, there's nothing comparable at this value point.

Reason for choosing Splashtop

It's the best option with file transfer out there.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer was unreliable, insecure and would occasionally just not allow me to log in using their client.

Review Source

Response from Splashtop

January 30, 2024

Hello Matthew, Thank you for taking the time to share your feedback on Splashtop. We're happy to hear that you find our remote client to be fantastic. We understand concerns about cost, and while we strive to provide the best value for our users, we appreciate your acknowledgment that there is nothing comparable at this price point. We're pleased to be your preferred choice and we appreciate your trust in us after switching from other providers. If you ever have further questions or suggestions, feel free to reach out. Thank you for choosing Splashtop.

AA

Andrew A.  
Onwer / Installers/ Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Why Splashtop is one of the best Remote Support softwares on the market. "

July 26, 2023

5.0

Positive, easy to deploy and manage.

Pros

Ease of use, cross platform compatibility, OS and IOS, full featured app. and all at the price point that's better than most remote support softwares on the market today.

Cons

None so far I very happy with the features and stability of this software.

Reason for choosing Splashtop

Bad customer support (email Only), buggy software, and a very high price for year subscriptions.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Bad customer support (email Only), buggy software, and a very high price for year subscriptions.

Review Source

Response from Splashtop

January 30, 2024

Hello Andrew, Thank you for taking the time to share your experience with Splashtop. We appreciate your positive feedback on the ease of use, cross-platform compatibility, and the full-featured app, all offered at a competitive price point. We're delighted that Splashtop's deployment and management have been seamless for you. We're committed to providing a top-notch user experience, and your feedback encourages us to continue delivering reliable and cost-effective solutions. If you ever need assistance or have further comments, feel free to reach out to us. Thank you for choosing Splashtop.

AM

Andrew M.  
Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple, Easy Remote Access. A MUST for MSP's "

April 8, 2024

4.0

Fantastic! I wish I could use it for my personal network.

Pros

Easy to deploy, access and use. Splashtop really is a must-have remote agent for MSP's regardless of size.

Cons

The only issue I have with Splashtop is that I wish I could deploy it for personal use. It's an amazing product and my go-t0 remote access agent.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Easy of use, functionality. Splashtop really is a superior product in comparison.

Review Source

Response from Splashtop

July 17, 2024

Hello Andrew, Thank you for your review! We're thrilled to hear that Splashtop has become an essential tool for your MSP operations due to its ease of use. As for utilizing Splashtop for personal use, we offer various subscription plans that may fulfill your needs linked at the bottom in case you are interested. We're glad to hear that Splashtop has been exceeding your expectations and we hope to continue doing so in the future. Thank you for choosing Splashtop. https://www.splashtop.com/products/personal

DH

Denise H.  
Director of Administration and Finance  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Splashtop is a lifesaver"

July 26, 2023

5.0

Splashtop was easy to install, set up and integrate. It's ease of use make my life so much better and it allows me to log in from anywhere to keep the corporate books from wherever I am.

Pros

I love that I can manage the corporate non-profit finance and admin from anywhere. It's ease of use and integrations are top-notch. I can copy from my screen and paste into the remote computer. I can screenshot the remote computer or my computer. It's just incredibly easy to use.

Cons

There is nothing I don't like. It literally fits all my needs and is super easy to use.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Team Viewer was super expensive and the customer service was terrible!

Review Source

Response from Splashtop

January 31, 2024

Hello Denise, Thank you so much for your positive and enthusiastic review. It's fantastic to know that you find our platform's ease of use and integrations to be top-notch, allowing you to seamlessly handle your responsibilities from anywhere. We appreciate your trust in Splashtop and are delighted to be a key part of making your professional life better. If you ever have any questions or need assistance, our dedicated support team is here to help.

MW

Michele W.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Good product for my needs"

July 26, 2023

5.0

The key benefit is to be able to work from home which I am now doing full time.

Pros

It is very easy to use. I was not involved in the decision making process of which remote linking program to obtain when COVID hit. I like that it quickly connects with my work computer.

Cons

Since I have multiple monitors, I have the business version of the program and occasionally it tells me I don't have the right level to access both monitors but it is easily resolved, just annoying. Other than that, I don't really have any cons.

Review Source

Response from Splashtop

January 29, 2024

Hello Michele, Thank you for taking the time to share your thoughts on Splashtop. We're delighted to hear that it meets your needs and has proven to be easy to use. We appreciate your feedback regarding the occasional issue with multiple monitors on the business version. We understand how having the right level of access across multiple monitors is crucial, and we apologize for any inconvenience caused. We're thrilled that the key benefit for you is the ability to work from home, and we're committed to continually improving our program to better serve your needs. Thank you for choosing Splashtop.

JA

Jo A.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Remote Control Software that is affordable and WORKS!"

July 29, 2023

5.0

Splastop has been paramount in allowing me to move to another state and keep my job by working remotely. I have never had a problem with Splashtop, it is a fast, light weight program that requires Zero programing, and it works.

Pros

I appreciate the Simple interface of Splashtop and you view the remote computer as if you are sitting in front of it. The file transfer portion works fast and effectively.

Cons

The version of Splashtop I am using requires the PCs to stay on, it cannot "wake on command" at least not yet.

Reason for choosing Splashtop

I read up on a lot of different Remote-Control Software and Splashtop was the only one I would consider for the small business I work at due it is ease of install, the interface is very logical, and it has the tools I need to manage the remote network of computers included at a great price.

Review Source

Response from Splashtop

February 7, 2024

Hello Jo, Thank you for sharing your positive experience with Splashtop. We're thrilled to hear that our remote control software has played a crucial role in facilitating your transition to remote work seamlessly. We understand your feedback regarding the need for PCs to stay on and are continuously working to improve our features. Your loyalty and trust in Splashtop mean a lot to us, and we're committed to providing you with a high-quality product. If you ever need assistance or have suggestions for further enhancements, please don't hesitate to reach out

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