# Page 8 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Splashtop the right Remote Desktop solution for you? Explore 733 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews --- Splashtop 4.7 (733) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 8 - Reviews of Splashtop ## Showing most helpful reviews Showing 176-200 of 733 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RN Rodney N. Owner Facilities Services Used the software for: 2+ years ### "Great product" July 27, 2023 5.0 I can access my office desktop remotely, easily, quality product and service, at a reasonable cost. Pros Great product.Easy setup.Easy to use.Price is very good. Cons Have no Con or issues. For what i need and use it for it does everything I need. Reason for choosing Splashtop price Review Source Response from Splashtop February 1, 2024 Hello Rodney, Thank you so much for taking the time to share your positive experience with Splashtop. We're thrilled to hear that you find our product to be a valuable tool for you and your organization. At Splashtop, we prioritize delivering reliable solutions at reasonable costs, and your feedback reinforces our commitment to providing value to our users. If you ever have any questions or need assistance, feel free to reach out. Thank you for choosing Splashtop. Eric S. CEO Information Technology and Services Used the software for: 2+ years ### "Great Remote Control App" April 10, 2024 5.0 Pros I like the interface, I find it very easy to navigate and I very much enjoy the auto-login functionality as it saves me a lot of time entering passwords. I find the whole product to be user friendly and stable. Cons The only thing I don't like about Splashtop is the chat functionality. The chat windows is only on the remote side and it makes chatting with the end user difficult. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Review Source Response from Splashtop July 18, 2024 Hello Eric, Thank you for sharing your thoughts on Splashtop. We're happy to hear that our product has been meeting your expectations. As for the chat functionality, your feedback is invaluable to us and will be used to improve our features in the future. Thank you for choosing Splashtop and we hope to continue to fulfill your remote access needs. CB Chris B. President Plastics Used the software for: 2+ years ### "I have been using Splashtop for some time now and have had very few issues with it overall." January 5, 2018 4.0 I am able to start my day from home in order to get my crew working sooner with what they need whether I am there or not and I can do it from anywhere which gives me more flexibility as a business owner. Pros I do cad work and thought it was better than LogMe In Pro which I had used for several years, but the file transfer function is very useful as I work from home at times and need that ability when programming or modifying various programs at times. I also do a good bit of estimating and that also requires the ability to transfer files or even log in to Quickbooks to send the quotation. It serves my needs very well. The support team is superior and I had a very good response from them recently when it was determined that it was my pc causing the issue so a clean install was all it took to put me back to where I was originally. All of these types of software apps can have quirky issues that can be a problem at times but I find that Splashtop really works well with very few minor issues. It gives you a lot of options on how to use it as well and that is always good in varying environments or situations. Cons There is very little to complain about and as I said previously, I think any issues that I have experienced were due to an install that maybe didn't go well but how would you ever know until you ask the support team and once I did the problem was fixed! I really like that so no cons to report here! Review Source HD Heather D. BDC Manager Automotive Used the software for: 1-2 years ### "Remote BDC Manager using on a daily basis" October 5, 2021 5.0 Overall Splashtop Business Access has made my job in working remotely, more effective. I am able to coach and do walkthroughs directly on their screens. Pros Splashtop Business Access allowed me to be able to help manage a team remotely. Having access to multiple computers to walk team members through processes was extremely helpful. Cons There was never a walkthrough of the application itself. Although it is easy to use, there are features that were asked about that I was not even aware of. If you need access to more than 10 computers it does not allow the option to pay for more, you have to actual purchase another user account which I found to be a bit difficult. Review Source TL Todd L. Principal Information Technology and Services Used the software for: 6-12 months ### "Excellent and appropriately priced alternative to the overpriced competing products" January 26, 2021 5.0 I started using it since Splashtop was included with my Atera MSP solution and was amazed by the quality of the product and connections. It made sense to dump my much more expensive subscription Teamviewer product for Splashtop SOS. It does everything I need without breaking the bank. Some of my colleague's have been on Splashtop for years and love it too. Pros Very easy to use and deploy. Has all the features I could possibly need and then some. I've had other competing subscription products that just kept increasing in cost. Splashtop I think is perfectly priced and excellent quality. Having the ability to view and remote assist a mobile phone user included is a real value add for my clients. Cons Ive never really had any major issues while using the product. I wish the on demand SOS download through Splashtop's site could be custom branded instead of having to host and deploy a branded SOS on my own. Other than that can't think of anything else to gripe on. Keep up the excellent work guys! Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) It was a apples to apples switch for me. I don't feel like I gave up anything other than the extra money falling out of my wallet each year. Feels nice to not be taken advantage of with price hikes every year or two and not have much extra to show for it. Splashtop is a properly priced and excellent quality product. Review Source PC Patrick C. Pres CEO Retail Used the software for: 6-12 months ### "Splashtop is a good alternative" September 13, 2022 5.0 Pros I liked the ease of setup and use of Splashtop. once it is setup on the client's computer it is just a matter of a couple of clicks to get onto the remote unit. I believe the connections are secure. for the price it is a great alternative to some of the other remote control software out there. Cons There isn't much to not like about Splashtop. It is reasonably priced and easy to use. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Take Control](https://www.capterra.com/p/242258/Take-Control/) Reason for choosing Splashtop The pricing model suited my needs better. Review Source CH Catherine H. Managing Director Professional Training & Coaching Used the software for: Less than 6 months ### "Splashtop Business Pro is a good choice for me" May 29, 2020 5.0 I would also like to mention that their Customer Support is excellent. I spent quite a bit of time on the phone with their rep, discussing the merits of Splashtop and the various options available. He was thorough and extremely patient. I started with the 7-day trial of Splashtop Business Pro, which they extended for an extra 7 days when I needed more time. I've needed support a couple of times, and they were very responsive. Another thing I love about the choice I've made is the affordability. Some other services were going to be unjustifiably expensive for me, which led me to the search for an alternative. I don't need to offer 24/7 remote support, since I use it on an "as needed" basis, which fluctuates week by week. Pros After a relatively short learning curve, I was able to use this software exactly as required. I offer remote computer and device support to people who are, for the most part, over 75 years old. As such, it can be challenging to guide them through resolving their problem. Being able to offer remote access, is crucial with clients like this, because I can explain as I offer the visual. The seniors I deal with are easily confused with technology, which made guiding them through installation of the Splashtop Streamer at their end a bit tricky. This was probably the most difficult part of laying the groundwork for helping my clients. So I prepared screenshots of every step of the installation process for myself, which allowed me to guide them through installation one step at a time. Cons For the most part, Splashtop Business Access covers all bases for me and is definitely a crucial tool in accomplishing my work. Even so, there are two things on my "wish list", that would make the experience even better... 1. I would prefer not having to use my telephone to speak to the client, and would really appreciate if Splashtop had an audio component built into it. 2. Many of my clients have only iPads or iPhones and, to my knowledge, Splashtop does not allow for me to offer them remote support from my computer to their device. That possibility would be fantastic! Review Source GD Gary D. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Love it!" July 26, 2023 5.0 Pros Well worth the price to be able to stay connected while out of office Cons It’s hard to think of anything that I don’t like about this service but to name one a lower price would be nice Review Source Response from Splashtop January 31, 2024 Hello Gary, Thank you so much for your positive review. Your feedback on the lower price suggestion is duly noted, and we appreciate your honesty. We constantly strive to provide the best value for our users, and your input helps us in that pursuit. If you have any further suggestions or if there's anything else you'd like to share, please feel free to reach out. We value your satisfaction and look forward to continuing to meet your remote access needs. AM Anim M. Controller Furniture Used the software for: 2+ years ### "Flexible and Easy to Use" July 28, 2023 5.0 Able to use my work desktop at home knowing all the security systems we have in place are active. Pros Found the connection to my desktop at work is flawless and extremely stable.. Cons Use two monitors at work and would be very convenient have to be able to see both at display concurrently at home. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Too expensive and not as flexible. Review Source Response from Splashtop February 7, 2024 Hello Anim, Thank you for your positive feedback on Splashtop. We're thrilled to hear that you find our remote desktop solution flexible and easy to use. Splashtop does indeed offer the feature to view multiple monitors from your device. If you have the correct plan (not SBA solo or Remote basic) then it should be available. Please refer to the link at the bottom to an article from our knowledge base to show you how to access this feature. We appreciate your trust in us and are delighted to provide a cost-effective and flexible remote solution. If you have any further suggestions or feedback, please feel free to reach out. Thank you for choosing Splashtop. https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360014465512-Multi-Monitor JF Jessica F. Sys Admin Information Technology and Services Used the software for: 1-2 years ### "Good Product Overall" March 4, 2024 3.0 Pros Great features and tools. Can manage a lot through RMM. Cons Issues with RMM not functioning properly. Review Source Response from Splashtop March 22, 2024 Hello Jessica, Thank you for sharing your thoughts on Splashtop. We're glad to hear that you find Splashtop's features useful. We apologize for any inconvenience caused by issues with RMM. We strive to create a seamless user experience and we hope to achieve that using your feedback. We hope to continue providing your remote connection needs in the future. Thank you for choosing Splashtop. JW Jennifer W. Accounts Receivable Specialist Marketing and Advertising Used the software for: 2+ years ### "Savior Product" October 24, 2022 5.0 This program was a savior during covid. It allowed me and continues to allow me to work remotely as I have to access accounting programs that cannot be accessed outside of the office network. Pros I like that it doesnt really feel like its a remote desktop, more like an extension of my desktop. Barely any lag at all. Cons The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on the remote desktop. Review Source TV Tony V. President Management Consulting Used the software for: 2+ years ### "Splashtop is Outstanding" July 26, 2023 5.0 Remote access to my desktop when away from the office is great Pros It is bullet proof, intuitive to use and a fantastic value Cons There are no cons. We love Splashtop and highly recommend it Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Instability of Teamviewer and the price Review Source Response from Splashtop January 29, 2024 Hello Tony, Thank you so much for taking the time to share your experience with Splashtop. We're glad that you found Splashtop to be outstanding. Your endorsement means a lot to us. It's great to know that Splashtop has seamlessly provided you with remote access to your desktop, enhancing your flexibility outside the office. If you ever have any questions or need assistance, our support team is here to help. Thank you for choosing Splashtop. rS russell S. President Education Management Used the software for: 2+ years ### "Great software that works" May 27, 2020 5.0 Claim to fame: I was walking around the Louvre museum in Paris on vacation, when we had an inspection at work back in Florida. I was able to move the files they were looking for whilst standing in the Egyptian area on my phone and in 10 minutes, my staff had everything they needed to complete the inspection. Pros I am a small business owner and the only person who needs to remote into my business. In my scenario, I no longer need to be in the office to work so often do some electronic paper pushing in the evenings and weekends (like most small business owners, we are 24/7!) and when staff have computer issues, I can remote into their desktops to fix the small issue no matter where I am in the world. Cons There is nothing I would complain about at this point. Reason for choosing Splashtop Splashtop did everything I needed at an affordable price. I looked at other software that had other bells and whistles, but I didn't need them so why pay more. As I have subscribed to Splashtop, they have continued to invest and develop the product with upgrades and features being added. Review Source RB Rudy B. Technical Advisor Machinery Used the software for: 2+ years ### "Awesome and cost effective" July 28, 2023 5.0 Remote access to all my pc’s from anywhere I am Pros Ease of use and connectivity is always dead on Cons Everything was flawless from the Beginning on Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cost and too much hassle Review Source Response from Splashtop February 6, 2024 Hello Rudy, Thank you for sharing your experience with Splashtop. We're glad to provide you with flawless remote access to all your PCs from anywhere you are, making your workflow more efficient. Our team works diligently to ensure that Splashtop offers seamless ease of use and reliable connectivity, so it's fantastic to know that you've found these aspects to be consistently reliable. Should you have any further feedback or need assistance, feel free to reach out to us. Thank you for choosing Splashtop. KK Kenneth K. Owner Computer & Network Security Used the software for: 6-12 months ### "Keeps crashing " October 24, 2022 2.0 THey are not acknowleding this is not productive when we have to restart sessions or ask the customer to restart their PC Pros We like the easy GUI to access, and the customized deployments Cons If a user forgets to logout from his desktop pc and want to use his laptop in the field he cant, and we either have to go to his desktop and sign him out or he can wait for several minutes to terminate a connection, and we are talking +5 minutes .... We have used other solutions in the past, they would popup and asked to terminate the other connection automatically, and be done in seconds...We also constantly getting dropped or very lagged connections suddenly - rate is 50 times higher than with previous solutions - so we know its not the internet but the product... stabiliy is starting to be an issue for us Review Source Response from Splashtop November 4, 2022 Hi Kenneth. Sorry to see that you're having issues. If you haven't already, please contact our Customer Support team at https://www.splashtop.com/support or our Customer Success team at https://www.splashtop.com/form/contact-customer-success-team for assistance. VR Verified Reviewer IT Analyst Information Technology and Services Used the software for: 6-12 months ### "Great for Remote Access Support" September 12, 2018 5.0 Pros We love the ease of use for this product. We can easily find our user computers as it allows us to separate them into searchable groups. Additionally, we set this up to be deployed via Group Policy, which made the installation process for our end users seamless. Also, we love that when the remote session is over, it automatically locks the user's computer for added security (in the chance they have stepped away from their desk while we are working on it). It truly does facilitate remote access. I highly recommend it! Cons The only con is that the installation process was a bit more involved for our Mac users. It did not allow us to have a silent deployment for these devices, which caused our technicians to have to take time to install it locally. Although the product is great, this slowed us down significantly while trying to deploy this across 500 Mac Users. Review Source Response from Splashtop September 14, 2018 Thanks for reviewing. Script-based deployment is possible for Macs, depending on the tools at your disposal. This support article (https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725183-Command-line-parameters-to-silently-install-your-deployable-Splashtop-streamer) details script-based deployment for both Windows and Mac. The article has a download link for the Mac deployment script. Our customers have used Munki, Casper/JAMF, or similar to make the deployment happen. Note the comment about Soundflower/Munki. If you have further questions, feel free to contact our Support team at https://www.splashtop.com/support. MK Michael K. President Construction Used the software for: 1-2 years ### "Splash top has been the perfect product for our needs" July 27, 2023 5.0 Pros Ease of use, rock solid reliability, great customer service Cons Some printing issues when printing checks in quick books. Have to adjust print settings in quick books software. Reason for choosing Splashtop Price and simplicity. Review Source Response from Splashtop February 5, 2024 Hello Michael, Thank you for taking the time to share your experience with Splashtop. We're delighted to hear that Splashtop has proven to be the perfect solution for your needs. We understand the importance of seamless integration, and we're continuously working to enhance the user experience. Should you encounter any further issues or have additional feedback, please feel free to reach out. Thank you for choosing Splashtop MG Michael G. President Information Technology and Services Used the software for: 2+ years ### "Splashtop works" April 3, 2024 5.0 Very positive. Essential tool in accessing client devices Pros Ease of install and use. Intuitive for clients Cons Can be diffucult to use if there is not a robust stable internet connection Review Source Response from Splashtop May 20, 2024 Hello Michael, Thank you for your review. We're delighted to hear that you find Splashtop easy to use. Ensuring a smooth user experience is one of our top priorities, so it's great to know that it meets your expectations in that regard. Your positive feedback reinforces the value Splashtop provides in accessing client devices, and we appreciate your support. Thank you for choosing Splashtop. MG Mike G. IT Manager Religious Institutions Used the software for: 1-2 years ### "5-Star Rating (it simply works)" July 26, 2023 5.0 Pros Read title above, it does what is advertized. Cons Upon occasion I experience some latency, but I believe it is due to other factors, not Splashtop. Review Source Response from Splashtop January 30, 2024 Hello Mike, Thank you for taking the time to share your experience with Splashtop. We're happy to hear that you find Splashtop to be reliable and efficient. We appreciate your understanding regarding occasional latency issues, and we want to assure you that we are continually working to optimize our platform for the best possible performance. If you ever have specific concerns or encounter any challenges, please don't hesitate to reach out to our support team. Your feedback is valuable, and we're committed to delivering a seamless remote access experience. Thank you for choosing Splashtop. KB Kenneth B. IT Director Non-Profit Organization Management Used the software for: 2+ years ### "The LogMeIn Alternative" December 13, 2019 5.0 We used LogMeIn for years until they almost quadrupled their prices. We looked and found Splashtop. It offered almost all of the same functionality at a fraction of the cost. It was lacking some polish at first but over the years they have greatly improved upon their product. I use it daily to manage the users at my company remotely and I haven't had any issues. Pros The cost versus LogMeIn. We pay a fraction of what we were paying with LogMeIn even before their price hike. Also it allows for a lot more client machines at the same price Cons It was lacking some polish in the beginning but they have steadily been rolling out new features. They are on par with LogMeIn now. Alternatives considered [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/) Reason for choosing Splashtop It worked with both Mac and PC with the same client and manager console Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) Price! Review Source GG Glen G. Chief cook and bottle washer Medical Practice Used the software for: 1-2 years ### "A great product" July 26, 2023 5.0 It has been fantastic. Flawless Pros Works all the time. Never have I had an issue Cons Nothing. Works as specified. I have had no negative issues. Review Source Response from Splashtop January 31, 2024 Hello Glen, Thank you so much for taking the time to share your experience with Splashtop. It's always encouraging for us to receive feedback about flawless experiences. We understand that cost is an important factor in choosing a product, and we appreciate your loyalty. If you have any further feedback or suggestions, please feel free to reach out. We value your input and look forward to continuing to provide you with a reliable and efficient service. Thank you for choosing Splashtop. CM Chris M. President Financial Services Used the software for: I used a free trial ### "Good but pricey" August 11, 2023 5.0 Good to use just less exepensive options out there. Pros It's stable and has good user controls. Cons Cost. It's less than the others like GoToMyPc and the like but more than Remotepc from iDrive. Goo Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Reason for choosing Splashtop We didn't. Went with Remotepc by Idrive. Cost really was the factor. Review Source Response from Splashtop February 8, 2024 Hello Chris, Thank you for taking the time to share your feedback on Splashtop. We're glad to hear that you found our platform stable with good user controls. We understand concerns about pricing, and while we aim to provide competitive value, we strive to provide a product that is reliable, secure, and easy to use with different price models to fit your needs. We appreciate your consideration and hope you continue to find success with your chosen solution. If you ever decide to revisit Splashtop in the future, we'd love the opportunity to exceed your expectations. AD Arthur D. Retired-working part-time Judiciary Used the software for: 2+ years ### "Working From This Is A MUST" August 29, 2020 5.0 I have to revue case files almost daily and not needing to drive to the office for one or two files is probably the most beneficial, although having multiple files open at a time on the both computers. That is a luxury I hadn't expected. Pros Ease of most is easy, but I especially like is the quickness of deployment from one computer to another at the beginning of a session. (Usually within 5-10 seconds, depending on net service. Also it's able to handle large files for transferring from one computer to the other. It is also able to set up more than 2 computer and also split screens. Cons It would be nice to be able to use it within a word processor. I admit that not having tried that more than a couple of times, but it wouldn't surprise me if it's in Splashtop For Business, but it also wouldn't surprise me if it can be done. Reason for choosing Splashtop Using it was more user friendly and it handles encryption easier. Transferring is a snap with drag and drop, etc. Review Source Drew L. IT Administrator Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Value for the money for a remoting solution" August 9, 2018 4.0 I recommend it for cheap/smaller environments that just need simple remoting more than RDP can provide, but I wouldn't use this in an enterprise environment. Pros It is cheap and easy to license. The remoting itself is painless and works well, even in situations where internet connection is a bit... murky. Features are slick and well-designed, easy to access. Works great on desktop and phone/tablet solutions. Installer is great and can be automated in a windows environment. Cons It lacks some of the "big boy" features that other remoting softwares can provide, but those cost heaps more money. Support is basically a knowledge base, which is lacking, but honestly enough because it's pretty stable. Review Source BM Ben M. IT Architect Professional Training & Coaching Used the software for: 2+ years ### "Splashtop puts others to Shame" August 23, 2019 5.0 Controlling machines, the fact that it supports UAC prompts, file transfer ability, all of those are reasons that this works well for our business. Pros To be honest value is the number one reason I love this software. Compared to other solutions the cost is lower, but the product is high quality and is used on a daily basis. Cons No support for Linux. We have several Linux machines that we would like to manage, but the support for Linux has been little to none. They have an old version for Linux, and it has not been updated in a while. Alternatives considered [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing Splashtop Cost vs Features, Splashtop wins every time. Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Cost, Logmein went up dramatically in price, so other solutions were searched for. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.