# Page 8 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Splashtop the right Remote Desktop solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

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Splashtop

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Splashtop

## Showing most helpful reviews

Showing 176-200 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CB

Chris B.  
President  
Plastics  
Used the software for: 2+ years

### "I have been using Splashtop for some time now and have had very few issues with it overall."

January 5, 2018

4.0

I am able to start my day from home in order to get my crew working sooner with what they need whether I am there or not and I can do it from anywhere which gives me more flexibility as a business owner.

Pros

I do cad work and thought it was better than LogMe In Pro which I had used for several years, but the file transfer function is very useful as I work from home at times and need that ability when programming or modifying various programs at times. I also do a good bit of estimating and that also requires the ability to transfer files or even log in to Quickbooks to send the quotation. It serves my needs very well. The support team is superior and I had a very good response from them recently when it was determined that it was my pc causing the issue so a clean install was all it took to put me back to where I was originally. All of these types of software apps can have quirky issues that can be a problem at times but I find that Splashtop really works well with very few minor issues. It gives you a lot of options on how to use it as well and that is always good in varying environments or situations.

Cons

There is very little to complain about and as I said previously, I think any issues that I have experienced were due to an install that maybe didn't go well but how would you ever know until you ask the support team and once I did the problem was fixed! I really like that so no cons to report here!

Review Source

HD

Heather D.  
BDC Manager  
Automotive  
Used the software for: 1-2 years

### "Remote BDC Manager using on a daily basis"

October 5, 2021

5.0

Overall Splashtop Business Access has made my job in working remotely, more effective. I am able to coach and do walkthroughs directly on their screens.

Pros

Splashtop Business Access allowed me to be able to help manage a team remotely. Having access to multiple computers to walk team members through processes was extremely helpful.

Cons

There was never a walkthrough of the application itself. Although it is easy to use, there are features that were asked about that I was not even aware of. If you need access to more than 10 computers it does not allow the option to pay for more, you have to actual purchase another user account which I found to be a bit difficult.

Review Source

TL

Todd L.  
Principal  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent and appropriately priced alternative to the overpriced competing products"

January 26, 2021

5.0

I started using it since Splashtop was included with my Atera MSP solution and was amazed by the quality of the product and connections. It made sense to dump my much more expensive subscription Teamviewer product for Splashtop SOS. It does everything I need without breaking the bank. Some of my colleague's have been on Splashtop for years and love it too.

Pros

Very easy to use and deploy. Has all the features I could possibly need and then some. I've had other competing subscription products that just kept increasing in cost. Splashtop I think is perfectly priced and excellent quality. Having the ability to view and remote assist a mobile phone user included is a real value add for my clients.

Cons

Ive never really had any major issues while using the product. I wish the on demand SOS download through Splashtop's site could be custom branded instead of having to host and deploy a branded SOS on my own. Other than that can't think of anything else to gripe on. Keep up the excellent work guys!

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

It was a apples to apples switch for me. I don't feel like I gave up anything other than the extra money falling out of my wallet each year. Feels nice to not be taken advantage of with price hikes every year or two and not have much extra to show for it. Splashtop is a properly priced and excellent quality product.

Review Source

PC

Patrick C.  
Pres CEO  
Retail  
Used the software for: 6-12 months

### "Splashtop is a good alternative"

September 13, 2022

5.0

Pros

I liked the ease of setup and use of Splashtop. once it is setup on the client's computer it is just a matter of a couple of clicks to get onto the remote unit. I believe the connections are secure. for the price it is a great alternative to some of the other remote control software out there.

Cons

There isn't much to not like about Splashtop. It is reasonably priced and easy to use.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Take Control](https://www.capterra.com/p/242258/Take-Control/)

Reason for choosing Splashtop

The pricing model suited my needs better.

Review Source

CH

Catherine H.  
Managing Director  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Splashtop Business Pro is a good choice for me"

May 29, 2020

5.0

I would also like to mention that their Customer Support is excellent. I spent quite a bit of time on the phone with their rep, discussing the merits of Splashtop and the various options available. He was thorough and extremely patient. I started with the 7-day trial of Splashtop Business Pro, which they extended for an extra 7 days when I needed more time. I've needed support a couple of times, and they were very responsive. Another thing I love about the choice I've made is the affordability. Some other services were going to be unjustifiably expensive for me, which led me to the search for an alternative. I don't need to offer 24/7 remote support, since I use it on an "as needed" basis, which fluctuates week by week.

Pros

After a relatively short learning curve, I was able to use this software exactly as required. I offer remote computer and device support to people who are, for the most part, over 75 years old. As such, it can be challenging to guide them through resolving their problem. Being able to offer remote access, is crucial with clients like this, because I can explain as I offer the visual. The seniors I deal with are easily confused with technology, which made guiding them through installation of the Splashtop Streamer at their end a bit tricky. This was probably the most difficult part of laying the groundwork for helping my clients. So I prepared screenshots of every step of the installation process for myself, which allowed me to guide them through installation one step at a time.

Cons

For the most part, Splashtop Business Access covers all bases for me and is definitely a crucial tool in accomplishing my work. Even so, there are two things on my "wish list", that would make the experience even better... 1. I would prefer not having to use my telephone to speak to the client, and would really appreciate if Splashtop had an audio component built into it. 2. Many of my clients have only iPads or iPhones and, to my knowledge, Splashtop does not allow for me to offer them remote support from my computer to their device. That possibility would be fantastic!

Review Source

GD

Gary D.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Love it!"

July 26, 2023

5.0

Pros

Well worth the price to be able to stay connected while out of office

Cons

It’s hard to think of anything that I don’t like about this service but to name one a lower price would be nice

Review Source

Response from Splashtop

January 31, 2024

Hello Gary, Thank you so much for your positive review. Your feedback on the lower price suggestion is duly noted, and we appreciate your honesty. We constantly strive to provide the best value for our users, and your input helps us in that pursuit. If you have any further suggestions or if there's anything else you'd like to share, please feel free to reach out. We value your satisfaction and look forward to continuing to meet your remote access needs.

AM

Anim M.  
Controller  
Furniture  
Used the software for: 2+ years

### "Flexible and Easy to Use"

July 28, 2023

5.0

Able to use my work desktop at home knowing all the security systems we have in place are active.

Pros

Found the connection to my desktop at work is flawless and extremely stable..

Cons

Use two monitors at work and would be very convenient have to be able to see both at display concurrently at home.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Too expensive and not as flexible.

Review Source

Response from Splashtop

February 7, 2024

Hello Anim, Thank you for your positive feedback on Splashtop. We're thrilled to hear that you find our remote desktop solution flexible and easy to use. Splashtop does indeed offer the feature to view multiple monitors from your device. If you have the correct plan (not SBA solo or Remote basic) then it should be available. Please refer to the link at the bottom to an article from our knowledge base to show you how to access this feature. We appreciate your trust in us and are delighted to provide a cost-effective and flexible remote solution. If you have any further suggestions or feedback, please feel free to reach out. Thank you for choosing Splashtop. https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360014465512-Multi-Monitor

JF

Jessica F.  
Sys Admin  
Information Technology and Services  
Used the software for: 1-2 years

### "Good Product Overall"

March 4, 2024

3.0

Pros

Great features and tools. Can manage a lot through RMM.

Cons

Issues with RMM not functioning properly.

Review Source

Response from Splashtop

March 22, 2024

Hello Jessica, Thank you for sharing your thoughts on Splashtop. We're glad to hear that you find Splashtop's features useful. We apologize for any inconvenience caused by issues with RMM. We strive to create a seamless user experience and we hope to achieve that using your feedback. We hope to continue providing your remote connection needs in the future. Thank you for choosing Splashtop.

JW

Jennifer W.  
Accounts Receivable Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Savior Product"

October 24, 2022

5.0

This program was a savior during covid. It allowed me and continues to allow me to work remotely as I have to access accounting programs that cannot be accessed outside of the office network.

Pros

I like that it doesnt really feel like its a remote desktop, more like an extension of my desktop. Barely any lag at all.

Cons

The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on the remote desktop.

Review Source

TV

Tony V.  
President  
Management Consulting  
Used the software for: 2+ years

### "Splashtop is Outstanding"

July 26, 2023

5.0

Remote access to my desktop when away from the office is great

Pros

It is bullet proof, intuitive to use and a fantastic value

Cons

There are no cons. We love Splashtop and highly recommend it

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Instability of Teamviewer and the price

Review Source

Response from Splashtop

January 29, 2024

Hello Tony, Thank you so much for taking the time to share your experience with Splashtop. We're glad that you found Splashtop to be outstanding. Your endorsement means a lot to us. It's great to know that Splashtop has seamlessly provided you with remote access to your desktop, enhancing your flexibility outside the office. If you ever have any questions or need assistance, our support team is here to help. Thank you for choosing Splashtop.

rS

russell S.  
President  
Education Management  
Used the software for: 2+ years

### "Great software that works"

May 27, 2020

5.0

Claim to fame: I was walking around the Louvre museum in Paris on vacation, when we had an inspection at work back in Florida. I was able to move the files they were looking for whilst standing in the Egyptian area on my phone and in 10 minutes, my staff had everything they needed to complete the inspection.

Pros

I am a small business owner and the only person who needs to remote into my business. In my scenario, I no longer need to be in the office to work so often do some electronic paper pushing in the evenings and weekends (like most small business owners, we are 24/7!) and when staff have computer issues, I can remote into their desktops to fix the small issue no matter where I am in the world.

Cons

There is nothing I would complain about at this point.

Reason for choosing Splashtop

Splashtop did everything I needed at an affordable price. I looked at other software that had other bells and whistles, but I didn't need them so why pay more. As I have subscribed to Splashtop, they have continued to invest and develop the product with upgrades and features being added.

Review Source

RB

Rudy B.  
Technical Advisor  
Machinery  
Used the software for: 2+ years

### "Awesome and cost effective"

July 28, 2023

5.0

Remote access to all my pc’s from anywhere I am

Pros

Ease of use and connectivity is always dead on

Cons

Everything was flawless from the Beginning on

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Cost and too much hassle

Review Source

Response from Splashtop

February 6, 2024

Hello Rudy, Thank you for sharing your experience with Splashtop. We're glad to provide you with flawless remote access to all your PCs from anywhere you are, making your workflow more efficient. Our team works diligently to ensure that Splashtop offers seamless ease of use and reliable connectivity, so it's fantastic to know that you've found these aspects to be consistently reliable. Should you have any further feedback or need assistance, feel free to reach out to us. Thank you for choosing Splashtop.

KK

Kenneth K.  
Owner  
Computer & Network Security  
Used the software for: 6-12 months

### "Keeps crashing "

October 24, 2022

2.0

THey are not acknowleding this is not productive when we have to restart sessions or ask the customer to restart their PC

Pros

We like the easy GUI to access, and the customized deployments

Cons

If a user forgets to logout from his desktop pc and want to use his laptop in the field he cant, and we either have to go to his desktop and sign him out or he can wait for several minutes to terminate a connection, and we are talking +5 minutes .... We have used other solutions in the past, they would popup and asked to terminate the other connection automatically, and be done in seconds...We also constantly getting dropped or very lagged connections suddenly - rate is 50 times higher than with previous solutions - so we know its not the internet but the product... stabiliy is starting to be an issue for us

Review Source

Response from Splashtop

November 4, 2022

Hi Kenneth. Sorry to see that you're having issues. If you haven't already, please contact our Customer Support team at https://www.splashtop.com/support or our Customer Success team at https://www.splashtop.com/form/contact-customer-success-team for assistance.

VR

Verified Reviewer  
IT Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for Remote Access Support"

September 12, 2018

5.0

Pros

We love the ease of use for this product. We can easily find our user computers as it allows us to separate them into searchable groups. Additionally, we set this up to be deployed via Group Policy, which made the installation process for our end users seamless. Also, we love that when the remote session is over, it automatically locks the user's computer for added security (in the chance they have stepped away from their desk while we are working on it). It truly does facilitate remote access. I highly recommend it!

Cons

The only con is that the installation process was a bit more involved for our Mac users. It did not allow us to have a silent deployment for these devices, which caused our technicians to have to take time to install it locally. Although the product is great, this slowed us down significantly while trying to deploy this across 500 Mac Users.

Review Source

Response from Splashtop

September 14, 2018

Thanks for reviewing. Script-based deployment is possible for Macs, depending on the tools at your disposal. This support article (https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725183-Command-line-parameters-to-silently-install-your-deployable-Splashtop-streamer) details script-based deployment for both Windows and Mac. The article has a download link for the Mac deployment script. Our customers have used Munki, Casper/JAMF, or similar to make the deployment happen. Note the comment about Soundflower/Munki. If you have further questions, feel free to contact our Support team at https://www.splashtop.com/support.

MK

Michael K.  
President  
Construction  
Used the software for: 1-2 years

### "Splash top has been the perfect product for our needs"

July 27, 2023

5.0

Pros

Ease of use, rock solid reliability, great customer service

Cons

Some printing issues when printing checks in quick books. Have to adjust print settings in quick books software.

Reason for choosing Splashtop

Price and simplicity.

Review Source

Response from Splashtop

February 5, 2024

Hello Michael, Thank you for taking the time to share your experience with Splashtop. We're delighted to hear that Splashtop has proven to be the perfect solution for your needs. We understand the importance of seamless integration, and we're continuously working to enhance the user experience. Should you encounter any further issues or have additional feedback, please feel free to reach out. Thank you for choosing Splashtop

MG

Michael G.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Splashtop works"

April 3, 2024

5.0

Very positive. Essential tool in accessing client devices

Pros

Ease of install and use. Intuitive for clients

Cons

Can be diffucult to use if there is not a robust stable internet connection

Review Source

Response from Splashtop

May 20, 2024

Hello Michael, Thank you for your review. We're delighted to hear that you find Splashtop easy to use. Ensuring a smooth user experience is one of our top priorities, so it's great to know that it meets your expectations in that regard. Your positive feedback reinforces the value Splashtop provides in accessing client devices, and we appreciate your support. Thank you for choosing Splashtop.

MG

Mike G.  
IT Manager  
Religious Institutions  
Used the software for: 1-2 years

### "5-Star Rating (it simply works)"

July 26, 2023

5.0

Pros

Read title above, it does what is advertized.

Cons

Upon occasion I experience some latency, but I believe it is due to other factors, not Splashtop.

Review Source

Response from Splashtop

January 30, 2024

Hello Mike, Thank you for taking the time to share your experience with Splashtop. We're happy to hear that you find Splashtop to be reliable and efficient. We appreciate your understanding regarding occasional latency issues, and we want to assure you that we are continually working to optimize our platform for the best possible performance. If you ever have specific concerns or encounter any challenges, please don't hesitate to reach out to our support team. Your feedback is valuable, and we're committed to delivering a seamless remote access experience. Thank you for choosing Splashtop.

KB

Kenneth B.  
IT Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The LogMeIn Alternative"

December 13, 2019

5.0

We used LogMeIn for years until they almost quadrupled their prices. We looked and found Splashtop. It offered almost all of the same functionality at a fraction of the cost. It was lacking some polish at first but over the years they have greatly improved upon their product. I use it daily to manage the users at my company remotely and I haven't had any issues.

Pros

The cost versus LogMeIn. We pay a fraction of what we were paying with LogMeIn even before their price hike. Also it allows for a lot more client machines at the same price

Cons

It was lacking some polish in the beginning but they have steadily been rolling out new features. They are on par with LogMeIn now.

Alternatives considered

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)

Reason for choosing Splashtop

It worked with both Mac and PC with the same client and manager console

Switched from

[LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/)

Price!

Review Source

GG

Glen G.  
Chief cook and bottle washer  
Medical Practice  
Used the software for: 1-2 years

### "A great product"

July 26, 2023

5.0

It has been fantastic. Flawless

Pros

Works all the time. Never have I had an issue

Cons

Nothing. Works as specified. I have had no negative issues.

Review Source

Response from Splashtop

January 31, 2024

Hello Glen, Thank you so much for taking the time to share your experience with Splashtop. It's always encouraging for us to receive feedback about flawless experiences. We understand that cost is an important factor in choosing a product, and we appreciate your loyalty. If you have any further feedback or suggestions, please feel free to reach out. We value your input and look forward to continuing to provide you with a reliable and efficient service. Thank you for choosing Splashtop.

CM

Chris M.  
President  
Financial Services  
Used the software for: I used a free trial

### "Good but pricey"

August 11, 2023

5.0

Good to use just less exepensive options out there.

Pros

It's stable and has good user controls.

Cons

Cost. It's less than the others like GoToMyPc and the like but more than Remotepc from iDrive. Goo

Alternatives considered

[RemotePC](https://www.capterra.com/p/173304/RemotePC/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/)

Reason for choosing Splashtop

We didn't. Went with Remotepc by Idrive. Cost really was the factor.

Review Source

Response from Splashtop

February 8, 2024

Hello Chris, Thank you for taking the time to share your feedback on Splashtop. We're glad to hear that you found our platform stable with good user controls. We understand concerns about pricing, and while we aim to provide competitive value, we strive to provide a product that is reliable, secure, and easy to use with different price models to fit your needs. We appreciate your consideration and hope you continue to find success with your chosen solution. If you ever decide to revisit Splashtop in the future, we'd love the opportunity to exceed your expectations.

AD

Arthur D.  
Retired-working part-time  
Judiciary  
Used the software for: 2+ years

### "Working From This Is A MUST"

August 29, 2020

5.0

I have to revue case files almost daily and not needing to drive to the office for one or two files is probably the most beneficial, although having multiple files open at a time on the both computers. That is a luxury I hadn't expected.

Pros

Ease of most is easy, but I especially like is the quickness of deployment from one computer to another at the beginning of a session. (Usually within 5-10 seconds, depending on net service. Also it's able to handle large files for transferring from one computer to the other. It is also able to set up more than 2 computer and also split screens.

Cons

It would be nice to be able to use it within a word processor. I admit that not having tried that more than a couple of times, but it wouldn't surprise me if it's in Splashtop For Business, but it also wouldn't surprise me if it can be done.

Reason for choosing Splashtop

Using it was more user friendly and it handles encryption easier. Transferring is a snap with drag and drop, etc.

Review Source

Drew L.  
IT Administrator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Value for the money for a remoting solution"

August 9, 2018

4.0

I recommend it for cheap/smaller environments that just need simple remoting more than RDP can provide, but I wouldn't use this in an enterprise environment.

Pros

It is cheap and easy to license. The remoting itself is painless and works well, even in situations where internet connection is a bit... murky. Features are slick and well-designed, easy to access. Works great on desktop and phone/tablet solutions. Installer is great and can be automated in a windows environment.

Cons

It lacks some of the "big boy" features that other remoting softwares can provide, but those cost heaps more money. Support is basically a knowledge base, which is lacking, but honestly enough because it's pretty stable.

Review Source

BM

Ben M.  
IT Architect  
Professional Training & Coaching  
Used the software for: 2+ years

### "Splashtop puts others to Shame"

August 23, 2019

5.0

Controlling machines, the fact that it supports UAC prompts, file transfer ability, all of those are reasons that this works well for our business.

Pros

To be honest value is the number one reason I love this software. Compared to other solutions the cost is lower, but the product is high quality and is used on a daily basis.

Cons

No support for Linux. We have several Linux machines that we would like to manage, but the support for Linux has been little to none. They have an old version for Linux, and it has not been updated in a while.

Alternatives considered

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Splashtop

Cost vs Features, Splashtop wins every time.

Switched from

[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)

Cost, Logmein went up dramatically in price, so other solutions were searched for.

Review Source

dH

dean H.  
President  
Management Consulting  
Used the software for: 2+ years

### "Sweet and simple"

July 26, 2023

5.0

I can go to my desktop, anywhere from a PC or my ipad.

Pros

It works. And it works, time after time after time.

Cons

I do not feel anything is missing for my use.

Review Source

Response from Splashtop

January 31, 2024

Hello Dean, Thank you for taking the time to share your experience with Splashtop. It's great to know that you find Splashtop reliable and suitable for your needs and we appreciate your feedback on the simplicity and functionality of our product. We strive to offer cost-effective solutions without compromising on quality, and we're thrilled to have met your expectations in that regard. If you ever have any questions or need further assistance, feel free to reach out. Thank you for choosing Splashtop.

CC

Cathy C.  
VP of Accounting & HR  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Try Splashtop!"

August 11, 2023

5.0

Pros

I find it very easy to use Splashtop. I work remotely most of the time and my accounting software is installed on a desktop at our physical office. I connect using Splashtop daily to access the software on my laptop. The connection never fails!

Cons

I use it mainly to connect to my desktop and have had very few issues

Review Source

Response from Splashtop

February 8, 2024

Hello Cathy, Thank you for sharing your experience with Splashtop. We're thrilled to hear that Splashtop has made remote work seamless for you, particularly in accessing your accounting software from your physical office desktop. We appreciate your feedback and are committed to maintaining the quality and reliability of our service for all our users. If you ever encounter any issues or have suggestions for improvement, please don't hesitate to reach out. Thank you for choosing Splashtop.

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