# Page 9 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Splashtop the right Remote Desktop solution for you? Explore 733 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews --- Splashtop 4.7 (733) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 9 - Reviews of Splashtop ## Showing most helpful reviews Showing 201-225 of 733 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use dH dean H. President Management Consulting Used the software for: 2+ years ### "Sweet and simple" July 26, 2023 5.0 I can go to my desktop, anywhere from a PC or my ipad. Pros It works. And it works, time after time after time. Cons I do not feel anything is missing for my use. Review Source Response from Splashtop January 31, 2024 Hello Dean, Thank you for taking the time to share your experience with Splashtop. It's great to know that you find Splashtop reliable and suitable for your needs and we appreciate your feedback on the simplicity and functionality of our product. We strive to offer cost-effective solutions without compromising on quality, and we're thrilled to have met your expectations in that regard. If you ever have any questions or need further assistance, feel free to reach out. Thank you for choosing Splashtop. CC Cathy C. VP of Accounting & HR Non-Profit Organization Management Used the software for: 1-2 years ### "Try Splashtop!" August 11, 2023 5.0 Pros I find it very easy to use . I work remotely most of the time and my accounting software is installed on a desktop at our physical office. I connect using Splashtop daily to access the software on my laptop. The connection never fails! Cons I use it mainly to connect to my desktop and have had very few issues Review Source Response from Splashtop February 8, 2024 Hello Cathy, Thank you for sharing your experience with Splashtop. We're thrilled to hear that Splashtop has made remote work seamless for you, particularly in accessing your accounting software from your physical office desktop. We appreciate your feedback and are committed to maintaining the quality and reliability of our service for all our users. If you ever encounter any issues or have suggestions for improvement, please don't hesitate to reach out. Thank you for choosing Splashtop. RT Ryan T. Business Manager Commercial Real Estate Used the software for: 6-12 months ### "A Splashtop Review." August 20, 2018 4.0 Business Access, overall, is great for projects involving file transfer and remote support. The program really has the upper hand in terms of lower cost and ease of use when it comes to security. Splashtop uses two separate applications - a server, which is installed on the machine you want to log in to, and also a viewer, installed on machines that you want to view from. The software provides an overall productive experience in that the separate application method assists in utilizing remote access software to run other employees computers who are working remotely in terms of technical support or demonstrations. Pros sessions encrypted at 256-bit and includes many features that can be accessible while working remotely: speedy file transfer, and sleekly designed chat window, and community clipboards. Splashtop is also compatible with mobile devices. I like that employees can restart the remote machine in safe mode on one machine while working on or trouble-shooting an issue on another employee's computer. For your money, the basic remote access functionality is top notch. Cons A drawback of might be the idea that separating the viewer application and the server application may be confusing because one cannot restart the remote machine from the viewer's toolbar. You must return to the server application and choose options that direct you to a dialogue box. You then have to manually select the reboot process in safe mode. Review Source PF Pamela F. Office Manager Construction Used the software for: 1-2 years ### "Love the product!" July 26, 2023 5.0 I am able to see bank balances, invoices, emails. Pros It is so easy to use, I just grab my laptop and I am in. Cons None really, the product is great. It provides everything I need. Review Source Response from Splashtop January 23, 2024 Hello Pamela, Thank you so much for your positive review. We're thrilled to hear that you love our product and find it incredibly easy to use. We appreciate your decision to switch to Splashtop for a better overall experience as we're committed to continually delivering top-notch services. If you ever have any suggestions or further feedback, please don't hesitate to reach out. Thank you for choosing Splashtop! RP Ron P. Systems Administrator Mental Health Care Used the software for: 6-12 months ### "Meets our needs and the price is right" October 4, 2022 5.0 Pros Deployment to all devices was simple and the cost was extremely competitive with other solutions. Cons I would love to be able to see a preview of a screen before I attempt to connect to it, even if it were blurred beyond recognition. Alternatives considered [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) Reason for choosing Splashtop Cost was a huge factor. Licensing based on technicians instead of device count is very beneficial to organizations with a large number of devices to support but few technicians. Review Source LS Luca S. Software Engineer Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Splashtop SoS remote support tool" October 21, 2022 4.0 Sos was really easy to setup and integrate in the production scenario. Pros Splashot Sos was simple but powerful tool for remote support activities. Cons Difficulty on the integration with Microsoft tools, like Active Directoty and Microsoft Teams. Furthermore there no tools available from a simple migration from different Support software. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reduce operational costs Review Source GD George D. Finance Officer Accounting Used the software for: 2+ years ### "Great Remote Access Software" February 25, 2021 4.0 Overall this software has been a godsend for us making remote access easy and simple. Pros This software has all the functionality of other products that cost multiple times more. It hasn't tried add a bunch of other features that aren't really related to our needs. Cons Having to buy individual license for each user is a little awkward and I wish it could wake up the other computers in our stores. Alternatives considered [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) Reason for choosing Splashtop has all the functionality of Logmein at 1/3rd the cost. Review Source JY Jonathon Y. Bookkeeper Real Estate Used the software for: 2+ years ### "Splashtop is a no thrills remote login system" July 26, 2023 5.0 I'd give an overall 4 out of 5 for the services offered and amount paid. Pros For the most part, very easy to use. Always works without issue. Cons Customer service is email only; which, is not customer service in my book. Review Source Matthew F. Network Technician Used the software for: 2+ years ### "Great remote desktop software with incredible features!" February 9, 2018 5.0 Being able to control my devices from a distance especially when you are trying to troubleshoot a problem. Pros At times, I would be at home or on the road and need a file or documents from my work PC and this software makes it quite easy to access my devices over the net. it also allows me to access them via mobile device Cons The only issues i have is how it works when there is a poor internet connection. Tho this isn't an issue with the software but id rather it prompt me with the error notification much quicker than just lagging which would eventually result in me restarting the application multiple times Review Source MI Matt I. Director of Information Technology Construction Used the software for: 1-2 years ### "Robust Remote Support" May 27, 2020 5.0 Any time I have contacted support with a question they were always fast, friendly, and helpful. I haven't needed to contact them about any major issues because it performs like it is supposed to and has never given me any trouble. Pros was incredibly easy to setup, and is very user friendly. It has all of the features we need and offers features we didn't think we would use but they turned out to be a great bonus to have. Cons When it comes to Pro/Cons, there are no cons with Splasthtop. There are a few minor features that would be nice to have, like seeing the user activity status on the main screen of the business app, and we have submitted feature requests, hopefully they will be added in an upcoming product update. Reason for choosing Splashtop We made the final decision to switch to based on the features/cost ratio. LogMeIn has a few different bells and whistles (that we never used) but they in no way justified the massive difference in cost. Review Source CG Chris G. IT / Fire Sprinkler Design Construction Used the software for: 1-2 years ### "Remote control sofware - Bang for buck cannot be beat." December 24, 2020 5.0 Value, product functionality, and quick replies for help without having to spend unreasonable amounts of money to do so. Pros Remote control software that works well with all of the features of Teamviewer for excellent pricing that anyone can afford. Cons The only issues after moving from Teamviewer is when installing trying to figure out the streamer vs. just installing one .exe file that does everything. Alternatives considered [RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/) Reason for choosing Splashtop 1\. Price 2. As close as I could get to Teamviewer funcationality without the insane pricing from Teamviewer. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Was using free version and needed commercial use licensing. The price was extremely unreasonable for what our small company can afford. Review Source VR Verified Reviewer Owner Design Used the software for: 1-2 years ### "Simple, affordable, and rock solid reliability" November 27, 2022 5.0 Pros is easy to use and set up esp with their "distribution links" to download the software on each machine in your business you want to control. The UI that lets you connect to computers you're managing is very simple and makes it easy to see info about the system like last time it was online, OS version/update version etc. It is rock solid reliability wise and I have never once seen it fail to connect. It's also much more affordable than any other remote access system out there that I've found, and supports a wide range of computers like older win 7 machines etc. Cons It's very hard for me to think of any cons with remote access. The only one I can think of is that the file transfer tool could be a little faster, and the UI for file transfers is kind of old school/ugly. It's a bit hard to find the right folder on both machines since it's a two-up view and you have to navigate through both machines at once. They should consider a wizard mode where you first browse for file(s) on your local machine, then browse for the folder on the remote machine where you want to transfer it to. But this is really minor and certainly we wouldn't switch because of it. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Cost of logmein is now prohibitively expensive and it doesn't to anything special anyway. does everything we used logmein for. Review Source cE cory E. it manager Insurance Used the software for: 2+ years ### "very fast for 4k remote access" July 19, 2022 5.0 i have used it for several years and i also have gotoassist during the same time. goto assist i will use for a few quick and dirty things. but prefer if i am going to do multi monitor or 4k monitors. Pros i like how fast it is with multiple monitors at the remote site. including the ability to have separate windows for each monitor. you cant do that with gotoassist Cons the admin interface for assigning users and what machines they control is confusing. Reason for choosing Splashtop it works with multiple monitors better than the others. Review Source HV Hans V. ICT Consultant Automotive Used the software for: 2+ years ### "Complete tool for our business" March 17, 2022 5.0 Easy to use and a complete tool for ICT Support. Pros Since the integration of BitDefender, is becoming more and more the tool for us to use. Remote support is brilliant. Cons Cannot think of anything I'm missing right now. Review Source MB Mike B. IT Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great Remote Support for IT." September 5, 2019 5.0 I wish I knew about it earlier. They should advertise better especially to IT professionals. LogMeIn was good but they started charging way too much. Pros helps me in the ability to remote into my PC's without having the user do anything as it loads a small app on the PC that I can see when its online and remote in at will. It also has the ability to let me into any PC that can get on the internet and provide a number that will allow me to get in giving me even more PC's I can access remotely. The price if very affordable for what this can do, it also has a function to chat and do file transfers so it’s a full remote support software. I can access this on my iPhone to remote into PCs as well giving me the ability to do support anywhere and anytime. They supply updates regularly to keep it running in tip top shape. Cons There is not much it can't do. As long as they fix bugs that come up sometimes, and they do, its all good. Reason for choosing Splashtop Its full capabilities and cost. Review Source MM Mila M. Practice Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing program for giving me access to my work from home or on the road! " March 19, 2026 5.0 Love the freedom it gives me to work from home or on the road. I dont feel so tied to the office, because I can log straight onto my work computer from home! Pros I love the access to all of my work documents etc. even when I am away. It allows me to work remotely much easier! Cons It can sometimes lag a little, or shut down unexpectedly but overall the program is great and I recommend it! Review Source MW Marianne W. Paralegal Legal Services Used the software for: 2+ years ### "Excellent Product " July 27, 2023 5.0 Pros We easily learned how to use and it truly saved the day during the pandemic. Cons All was good. The only catchy thing was changing the local printer and even that was a user problem not a issue. Review Source Response from Splashtop February 1, 2024 Hello Marianne, Thank you so much for taking the time to share your feedback. We're thrilled to hear that Splashtop has been an excellent solution for you, especially during the challenging times of the pandemic. It's fantastic that you found it easy to learn and that it played a crucial role in overcoming the unique circumstances we all faced. If you ever have further questions or suggestions, feel free to reach out. Thank you for choosing Splashtop. KH Karen H. BOOKKEEPER Construction Used the software for: 1-2 years ### "Easy to Integrate" July 31, 2023 4.0 Allows me to work from home almost as easily as being at my business desk Pros It is easy to use, easy to set up, and customer support is amazing Cons The desktop screen is shrunken, smaller than normal size. Review Source Response from Splashtop February 7, 2024 Hello Karen, We appreciate your feedback on Splashtop. We're delighted to hear that you found our platform easy to integrate, use, and set-up and that our customer support met your expectations. Regarding the desktop screen size, we apologize for any inconvenience this may have caused, our support team is always available to assist you with any inconveniences that occur. Thank you for choosing Splashtop for your remote work needs. JL Jake L. Sysadmin Information Technology and Services Used the software for: 6-12 months ### "Great product, easy to configure and deploy." December 12, 2020 5.0 Business Access has worked flawlessly for me and I am very happy with the purchase. Pros I like the ability to customize and configure a deployment pack and either use a usb or link to deploy. I have not been disconnected or froze at all and there is no delay when using mouse/keyboard. I also like the resolution when connecting and ability to switch the remote monitors as needed. Cons The only (minor) thing I don't like is that when using a new computer to remote from is that an email is sent to add the device to the allowed list. It would be simpler to have a way to verify by simply sending a code to my phone asking for permission. Alternatives considered [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing Splashtop I really liked during the trial and pricing. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Random disconnects, mouse/keyboard delays and freezing. Review Source MM Marawan M. Owner/IT Support Services Consultant Information Technology and Services Used the software for: 2+ years ### "Great remote support App" June 6, 2023 5.0 I use to support my clients servers and workstations, works great. Pros Packed with very useful features while being secure Cons None, No issues at all. Thank you team Reason for choosing Splashtop Comparively, it's a better product, that gets more secure and gets updated to the max on regular basis Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Better features and is priced right Review Source Response from Splashtop January 22, 2024 Hello Marawan, Thank you so much for your positive feedback! It's great to hear that you haven't encountered any issues, and we appreciate your acknowledgment of our efforts. We're thrilled that you find Splashtop to be a great remote support app, packed with useful features and maintaining a high level of security. If you ever have any suggestions or further feedback, feel free to reach out. Thank you for choosing Splashtop. BM Bruce M. Owner Computer & Network Security Used the software for: 1-2 years ### "Great value for a secure and fast remote" June 3, 2023 5.0 I remote to customers in other states and solve minor to major problems Pros Easy to setup for customer and secure, after setting up user icon from the splash top download I was ready to work Cons Nothing so far, Splash top has worked flawlessly Reason for choosing Splashtop Ease of use and price Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Price was to high Review Source Response from Splashtop January 19, 2024 Hi Bruce, Thank you for writing your positive review of Splashtop. We're thrilled to hear that you find great value in our secure and fast remote access solution. We appreciate your feedback on the ease of use and competitive pricing, as these are core aspects we prioritize in delivering a top-notch remote access solution. If you ever have any questions or need assistance, feel free to reach out. Thank you for choosing Splashtop. LA Liliana A. GED Marketing and Advertising Used the software for: I used a free trial ### "Remote access that simplifies my professional and personal life" June 26, 2023 5.0 Since I started using it to remotely access my computers, I have noticed a significant improvement in my productivity. Pros I really liked how easy it was to remotely access my computers from any device. Whether I'm in the office, at home, or even on the road, I can quickly and securely connect to my computers without any issues. Cons While the basic version of this platform offers many useful features and functionality, some of the more advanced and specific options cost extra. While I understand that developing and maintaining these features may require additional resources, I would have liked to see more options included in the basic plan. Review Source Response from Splashtop January 23, 2024 Hello Liliana, Thank you for taking the time to share your experience with our remote access platform. We're delighted to hear that our service has simplified both your professional and personal life, providing you with the convenience of accessing your computers seamlessly from various devices. Your productivity improvement is encouraging, and we value your input as it helps us enhance our offerings to better meet your needs. We understand your concern about the cost of some advanced features, and we want to assure you that we continuously strive to balance the pricing for our products. If you have any specific suggestions or feature requests, please feel free to share them with us. Thank you for choosing Splashtop. IH Isabelle H. RESP QUALITE ETABLIST Higher Education Used the software for: 1-2 years ### "Très utile pour avoir accès à des logiciels à distance" November 20, 2023 4.0 Très utile pour accéder à des logiciels métiers non disponibles sur mon poste de travail Pros Pouvoir réveiller les ordinateurs éteints et utiliser leurs ressources Cons Parfois un poste de travail paraissant libre est déjà utilisé Review Source Response from Splashtop February 12, 2024 Hello Isabelle, Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that you find our software very useful for accessing business software remotely. We understand the importance of being able to utilize resources from turned-off computers, and we're glad that feature has been beneficial for you. Your feedback is invaluable to us as we strive to continually enhance our services to meet the needs of our users. Thank you for choosing Splashtop for your remote access needs. TH Ted H. Owner, President Law Practice Used the software for: 2+ years ### "Forget about Log Me In. " July 26, 2023 5.0 Awesome as they say! Pros The set up, updating and integration into my system are incredibly smooth. Tech support, though rarely needed, is fantastic. The price is for below Log Me In. Fellow lawyer recommended you. So glad he did. Cons nothing at all to complain about this product. Review Source Response from Splashtop January 29, 2024 Hello Ted, Thank you so much for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our setup, updating, and system integration processes have met your expectations. We appreciate your feedback on the pricing, and we're committed to providing excellent value for our users. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Splashtop. DS Danny S. Head of support Computer Software Used the software for: 2+ years ### "Great, full featured remote tool" September 5, 2019 5.0 I do technical support, and training for users on a daily basis. I'm often connected to multiple computers at the same time. It pretty well always works perfectly well. Pros It does everything that the more expensive programs do, and it works very well. I can have as many concurrent connections open as I need to which I often do. Cons Honestly, trying to say the name so that people understand it is the most difficult part. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing Splashtop Price, previous experience, unlimited concurrent connections Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.