# Page 9 | Splashtop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Splashtop the right Remote Desktop solution for you? Explore 730 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews

---

Splashtop

4.7 (730)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 9 - Reviews of Splashtop

## Showing most helpful reviews

Showing 201-225 of 730 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RT

Ryan T.  
Business Manager  
Commercial Real Estate  
Used the software for: 6-12 months

### "A Splashtop Review."

August 20, 2018

4.0

Splashtop Business Access, overall, is great for projects involving file transfer and remote support. The program really has the upper hand in terms of lower cost and ease of use when it comes to security. Splashtop uses two separate applications - a server, which is installed on the machine you want to log in to, and also a viewer, installed on machines that you want to view from. The software provides an overall productive experience in that the separate application method assists in utilizing remote access software to run other employees computers who are working remotely in terms of technical support or demonstrations.

Pros

Splashtop sessions encrypted at 256-bit and includes many features that can be accessible while working remotely: speedy file transfer, and sleekly designed chat window, and community clipboards. Splashtop is also compatible with mobile devices. I like that employees can restart the remote machine in safe mode on one machine while working on or trouble-shooting an issue on another employee's computer. For your money, the basic remote access functionality is top notch.

Cons

A drawback of Splashtop might be the idea that separating the viewer application and the server application may be confusing because one cannot restart the remote machine from the viewer's toolbar. You must return to the server application and choose options that direct you to a dialogue box. You then have to manually select the reboot process in safe mode.

Review Source

PF

Pamela F.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Love the product!"

July 26, 2023

5.0

I am able to see bank balances, invoices, emails.

Pros

It is so easy to use, I just grab my laptop and I am in.

Cons

None really, the product is great. It provides everything I need.

Review Source

Response from Splashtop

January 23, 2024

Hello Pamela, Thank you so much for your positive review. We're thrilled to hear that you love our product and find it incredibly easy to use. We appreciate your decision to switch to Splashtop for a better overall experience as we're committed to continually delivering top-notch services. If you ever have any suggestions or further feedback, please don't hesitate to reach out. Thank you for choosing Splashtop!

RP

Ron P.  
Systems Administrator  
Mental Health Care  
Used the software for: 6-12 months

### "Meets our needs and the price is right"

October 4, 2022

5.0

Pros

Deployment to all devices was simple and the cost was extremely competitive with other solutions.

Cons

I would love to be able to see a preview of a screen before I attempt to connect to it, even if it were blurred beyond recognition.

Alternatives considered

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)

Reason for choosing Splashtop

Cost was a huge factor. Licensing based on technicians instead of device count is very beneficial to organizations with a large number of devices to support but few technicians.

Review Source

LS

Luca S.  
Software Engineer  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Splashtop SoS remote support tool"

October 21, 2022

4.0

Splashtop Sos was really easy to setup and integrate in the production scenario.

Pros

Splashot Sos was simple but powerful tool for remote support activities.

Cons

Difficulty on the integration with Microsoft tools, like Active Directoty and Microsoft Teams. Furthermore there no tools available from a simple migration from different Support software.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Reduce operational costs

Review Source

GD

George D.  
Finance Officer  
Accounting  
Used the software for: 2+ years

### "Great Remote Access Software"

February 25, 2021

4.0

Overall this software has been a godsend for us making remote access easy and simple.

Pros

This software has all the functionality of other products that cost multiple times more. It hasn't tried add a bunch of other features that aren't really related to our needs.

Cons

Having to buy individual license for each user is a little awkward and I wish it could wake up the other computers in our stores.

Alternatives considered

[GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)

Reason for choosing Splashtop

Splashtop has all the functionality of Logmein at 1/3rd the cost.

Review Source

JY

Jonathon Y.  
Bookkeeper  
Real Estate  
Used the software for: 2+ years

### "Splashtop is a no thrills remote login system"

July 26, 2023

5.0

I'd give an overall 4 out of 5 for the services offered and amount paid.

Pros

For the most part, very easy to use. Always works without issue.

Cons

Customer service is email only; which, is not customer service in my book.

Review Source

Matthew F.  
Network Technician  
  
Used the software for: 2+ years

### "Great remote desktop software with incredible features!"

February 9, 2018

5.0

Being able to control my devices from a distance especially when you are trying to troubleshoot a problem.

Pros

At times, I would be at home or on the road and need a file or documents from my work PC and this software makes it quite easy to access my devices over the net. it also allows me to access them via mobile device

Cons

The only issues i have is how it works when there is a poor internet connection. Tho this isn't an issue with the software but id rather it prompt me with the error notification much quicker than just lagging which would eventually result in me restarting the application multiple times

Review Source

MI

Matt I.  
Director of Information Technology  
Construction  
Used the software for: 1-2 years

### "Robust Remote Support"

May 27, 2020

5.0

Any time I have contacted support with a question they were always fast, friendly, and helpful. I haven't needed to contact them about any major issues because it performs like it is supposed to and has never given me any trouble.

Pros

Splashtop was incredibly easy to setup, and is very user friendly. It has all of the features we need and offers features we didn't think we would use but they turned out to be a great bonus to have.

Cons

When it comes to Pro/Cons, there are no cons with Splasthtop. There are a few minor features that would be nice to have, like seeing the user activity status on the main screen of the business app, and we have submitted feature requests, hopefully they will be added in an upcoming product update.

Reason for choosing Splashtop

We made the final decision to switch to Splashtop based on the features/cost ratio. LogMeIn has a few different bells and whistles (that we never used) but they in no way justified the massive difference in cost.

Review Source

CG

Chris G.  
IT / Fire Sprinkler Design  
Construction  
Used the software for: 1-2 years

### "Remote control sofware - Bang for buck cannot be beat."

December 24, 2020

5.0

Value, product functionality, and quick replies for help without having to spend unreasonable amounts of money to do so.

Pros

Remote control software that works well with all of the features of Teamviewer for excellent pricing that anyone can afford.

Cons

The only issues after moving from Teamviewer is when installing trying to figure out the streamer vs. just installing one .exe file that does everything.

Alternatives considered

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)

Reason for choosing Splashtop

1\. Price 2. As close as I could get to Teamviewer funcationality without the insane pricing from Teamviewer.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Was using free version and needed commercial use licensing. The price was extremely unreasonable for what our small company can afford.

Review Source

VR

Verified Reviewer  
Owner  
Design  
Used the software for: 1-2 years

### "Simple, affordable, and rock solid reliability"

November 27, 2022

5.0

Pros

Splashtop is easy to use and set up esp with their "distribution links" to download the software on each machine in your business you want to control. The UI that lets you connect to computers you're managing is very simple and makes it easy to see info about the system like last time it was online, OS version/update version etc. It is rock solid reliability wise and I have never once seen it fail to connect. It's also much more affordable than any other remote access system out there that I've found, and supports a wide range of computers like older win 7 machines etc.

Cons

It's very hard for me to think of any cons with splashtop remote access. The only one I can think of is that the file transfer tool could be a little faster, and the UI for file transfers is kind of old school/ugly. It's a bit hard to find the right folder on both machines since it's a two-up view and you have to navigate through both machines at once. They should consider a wizard mode where you first browse for file(s) on your local machine, then browse for the folder on the remote machine where you want to transfer it to. But this is really minor and certainly we wouldn't switch because of it.

Switched from

[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)

Cost of logmein is now prohibitively expensive and it doesn't to anything special anyway. Splashtop does everything we used logmein for.

Review Source

cE

cory E.  
it manager  
Insurance  
Used the software for: 2+ years

### "very fast for 4k remote access"

July 19, 2022

5.0

i have used it for several years and i also have gotoassist during the same time. goto assist i will use for a few quick and dirty things. but prefer splashtop if i am going to do multi monitor or 4k monitors.

Pros

i like how fast it is with multiple monitors at the remote site. including the ability to have separate windows for each monitor. you cant do that with gotoassist

Cons

the admin interface for assigning users and what machines they control is confusing.

Reason for choosing Splashtop

it works with multiple monitors better than the others.

Review Source

HV

Hans V.  
ICT Consultant  
Automotive  
Used the software for: 2+ years

### "Complete tool for our business"

March 17, 2022

5.0

Easy to use and a complete tool for ICT Support.

Pros

Since the integration of BitDefender, Splashtop is becoming more and more the tool for us to use. Remote support is brilliant.

Cons

Cannot think of anything I'm missing right now.

Review Source

MB

Mike B.  
IT Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Remote Support for IT."

September 5, 2019

5.0

I wish I knew about it earlier. They should advertise better especially to IT professionals. LogMeIn was good but they started charging way too much.

Pros

Splashtop helps me in the ability to remote into my PC's without having the user do anything as it loads a small app on the PC that I can see when its online and remote in at will. It also has the ability to let me into any PC that can get on the internet and provide a number that will allow me to get in giving me even more PC's I can access remotely. The price if very affordable for what this can do, it also has a function to chat and do file transfers so it’s a full remote support software. I can access this on my iPhone to remote into PCs as well giving me the ability to do support anywhere and anytime. They supply updates regularly to keep it running in tip top shape.

Cons

There is not much it can't do. As long as they fix bugs that come up sometimes, and they do, its all good.

Reason for choosing Splashtop

Its full capabilities and cost.

Review Source

MW

Marianne W.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Excellent Product "

July 27, 2023

5.0

Pros

We easily learned how to use Splashtop and it truly saved the day during the pandemic.

Cons

All was good. The only catchy thing was changing the local printer and even that was a user problem not a Splashtop issue.

Review Source

Response from Splashtop

February 1, 2024

Hello Marianne, Thank you so much for taking the time to share your feedback. We're thrilled to hear that Splashtop has been an excellent solution for you, especially during the challenging times of the pandemic. It's fantastic that you found it easy to learn and that it played a crucial role in overcoming the unique circumstances we all faced. If you ever have further questions or suggestions, feel free to reach out. Thank you for choosing Splashtop.

KH

Karen H.  
BOOKKEEPER  
Construction  
Used the software for: 1-2 years

### "Easy to Integrate"

July 31, 2023

4.0

Allows me to work from home almost as easily as being at my business desk

Pros

It is easy to use, easy to set up, and customer support is amazing

Cons

The desktop screen is shrunken, smaller than normal size.

Review Source

Response from Splashtop

February 7, 2024

Hello Karen, We appreciate your feedback on Splashtop. We're delighted to hear that you found our platform easy to integrate, use, and set-up and that our customer support met your expectations. Regarding the desktop screen size, we apologize for any inconvenience this may have caused, our support team is always available to assist you with any inconveniences that occur. Thank you for choosing Splashtop for your remote work needs.

JL

Jake L.  
Sysadmin  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product, easy to configure and deploy."

December 12, 2020

5.0

Splashtop Business Access has worked flawlessly for me and I am very happy with the purchase.

Pros

I like the ability to customize and configure a deployment pack and either use a usb or link to deploy. I have not been disconnected or froze at all and there is no delay when using mouse/keyboard. I also like the resolution when connecting and ability to switch the remote monitors as needed.

Cons

The only (minor) thing I don't like is that when using a new computer to remote from is that an email is sent to add the device to the allowed list. It would be simpler to have a way to verify by simply sending a code to my phone asking for permission.

Alternatives considered

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Splashtop

I really liked Splashtop during the trial and pricing.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Random disconnects, mouse/keyboard delays and freezing.

Review Source

MM

Marawan M.  
Owner/IT Support Services Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Great remote support App"

June 6, 2023

5.0

I use splashtop to support my clients servers and workstations, works great.

Pros

Packed with very useful features while being secure

Cons

None, No issues at all. Thank you Splashtop team

Reason for choosing Splashtop

Comparively, it's a better product, that gets more secure and gets updated to the max on regular basis

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Better features and is priced right

Review Source

Response from Splashtop

January 22, 2024

Hello Marawan, Thank you so much for your positive feedback! It's great to hear that you haven't encountered any issues, and we appreciate your acknowledgment of our efforts. We're thrilled that you find Splashtop to be a great remote support app, packed with useful features and maintaining a high level of security. If you ever have any suggestions or further feedback, feel free to reach out. Thank you for choosing Splashtop.

BM

Bruce M.  
Owner  
Computer & Network Security  
Used the software for: 1-2 years

### "Great value for a secure and fast remote"

June 3, 2023

5.0

I remote to customers in other states and solve minor to major problems

Pros

Easy to setup for customer and secure, after setting up user icon from the splash top download I was ready to work

Cons

Nothing so far, Splash top has worked flawlessly

Reason for choosing Splashtop

Ease of use and price

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

Price was to high

Review Source

Response from Splashtop

January 19, 2024

Hi Bruce, Thank you for writing your positive review of Splashtop. We're thrilled to hear that you find great value in our secure and fast remote access solution. We appreciate your feedback on the ease of use and competitive pricing, as these are core aspects we prioritize in delivering a top-notch remote access solution. If you ever have any questions or need assistance, feel free to reach out. Thank you for choosing Splashtop.

LA

Liliana A.  
GED  
Marketing and Advertising  
Used the software for: I used a free trial

### "Remote access that simplifies my professional and personal life"

June 26, 2023

5.0

Since I started using it to remotely access my computers, I have noticed a significant improvement in my productivity.

Pros

I really liked how easy it was to remotely access my computers from any device. Whether I'm in the office, at home, or even on the road, I can quickly and securely connect to my computers without any issues.

Cons

While the basic version of this platform offers many useful features and functionality, some of the more advanced and specific options cost extra. While I understand that developing and maintaining these features may require additional resources, I would have liked to see more options included in the basic plan.

Review Source

Response from Splashtop

January 23, 2024

Hello Liliana, Thank you for taking the time to share your experience with our remote access platform. We're delighted to hear that our service has simplified both your professional and personal life, providing you with the convenience of accessing your computers seamlessly from various devices. Your productivity improvement is encouraging, and we value your input as it helps us enhance our offerings to better meet your needs. We understand your concern about the cost of some advanced features, and we want to assure you that we continuously strive to balance the pricing for our products. If you have any specific suggestions or feature requests, please feel free to share them with us. Thank you for choosing Splashtop.

IH

Isabelle H.  
RESP QUALITE ETABLIST  
Higher Education  
Used the software for: 1-2 years

### "Très utile pour avoir accès à des logiciels à distance"

November 20, 2023

4.0

Très utile pour accéder à des logiciels métiers non disponibles sur mon poste de travail

Pros

Pouvoir réveiller les ordinateurs éteints et utiliser leurs ressources

Cons

Parfois un poste de travail paraissant libre est déjà utilisé

Review Source

Response from Splashtop

February 12, 2024

Hello Isabelle, Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that you find our software very useful for accessing business software remotely. We understand the importance of being able to utilize resources from turned-off computers, and we're glad that feature has been beneficial for you. Your feedback is invaluable to us as we strive to continually enhance our services to meet the needs of our users. Thank you for choosing Splashtop for your remote access needs.

TH

Ted H.  
Owner, President  
Law Practice  
Used the software for: 2+ years

### "Forget about Log Me In. "

July 26, 2023

5.0

Awesome as they say!

Pros

The set up, updating and integration into my system are incredibly smooth. Tech support, though rarely needed, is fantastic. The price is for below Log Me In. Fellow lawyer recommended you. So glad he did.

Cons

nothing at all to complain about this product.

Review Source

Response from Splashtop

January 29, 2024

Hello Ted, Thank you so much for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our setup, updating, and system integration processes have met your expectations. We appreciate your feedback on the pricing, and we're committed to providing excellent value for our users. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Splashtop.

DS

Danny S.  
Head of support  
Computer Software  
Used the software for: 2+ years

### "Great, full featured remote tool"

September 5, 2019

5.0

I do technical support, and training for users on a daily basis. I'm often connected to multiple computers at the same time. It pretty well always works perfectly well.

Pros

It does everything that the more expensive programs do, and it works very well. I can have as many concurrent connections open as I need to which I often do.

Cons

Honestly, trying to say the name so that people understand it is the most difficult part.

Alternatives considered

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Splashtop

Price, previous experience, unlimited concurrent connections

Review Source

RN

Ryan N.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "If you are using TeamViewer - Switch now!"

July 30, 2019

5.0

It has been good. I was searching for an alternative to TeamViewer that wasn't going to kill my one-man-company. This lets me manage the few servers I need too without having to pay a ton of cash. The file transfer works great, and the screen sharing is solid. Stays connected for DAYS.

Pros

It works way better than other screen sharing apps I have used. It just works. I also like the cost - compared to teamviewer, it is more reasonably priced and I don't have to fight bugs all the time. It works when you switch to wifi - long time teamviewer bug!

Cons

The only problem I have had (and it was short lived) was that it is easy to close the remote client accidentally. Once you realize it needs to stay running (and don't close the tray icon) - you don't have any problems. I caught this very early on.

Alternatives considered

[Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)

Reason for choosing Splashtop

It was a better fit for my small business.

Switched from

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

TeamViewer wouldn't work on devices connected to wifi - it was bizarre. Never used to work like that, but the software just kept getting buggier and buggier. Also, the disconnects were horrendous. Now that i am using the same connections / computers without issue - I know it was the software.

Review Source

HA

Hope A.  
Teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "Great Program"

November 29, 2020

4.0

Pros

This program allows me to stand at the back of my classroom, using my Surface Pro (it actually works better with apple products), write my notes on my tablet and they are projected on my big screen. I love it because I can wander the classroom, keep a better eye on what my students are doing while going over the notes. My classroom management has improved and the student engagement has improved. I also like the feature that I can access my school computer while at home. So if I need to work on a Power Point, I can easily do so at home.

Cons

I had to contact support multiple times to trouble shoot why the software wasn’t working with my surface pro. They cater more to Apple products. But now that I got it working, the only problem I have now is a little lag every now and then.

Review Source

PK

Peter K.  
Design Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Cost-effective remote access"

May 20, 2020

4.0

We had a stand alone license and Splashtop assisted us in converting it to a team license, once we realized we needed more people to remotely access their computer - thank you.

Pros

Splashtop was installed by our IT support team ISServices. The installations were quick and easy - some were performed remotely. Splashtop allows for easy SOS support from out IT support team. For our remote workers with sensitive info, Splashtop allows you to "blank" the remote screen for better security. Multiple screen support works great.

Cons

Some of the mouse buttons do not seem to "transfer". I have a back button that does not work across Splashtop. Appears to need a solid network connection and speed for good performance. File transfer does not work with network drives. None of these are deal breakers - the value is great!

Reason for choosing Splashtop

Splashtop was recommended by our IT support team. Splashtop met our budget and functionality requirements. Feature for feature and dollar for dollar, Splashtop was the best choice for us on the market.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.