Who Uses This Software?

RxNT is committed to providing innovative software solutions, including ePrescribing, practice management, and electronic health records, for physician practices and medical billing professionals.


Average Ratings

92 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • RxNT
  • www.RxNT.com
  • Founded 1999
  • United States

About RxNT|PM

RxNT is an innovative software solution provider for the healthcare industry. RxNT's cloud-based solutions allow providers to work from virtually anywhere . RxNT|PM boasts a powerful billing solution designed to meet the needs of any practice or billing company. RxNT|eRx is EPCS certified and can be fully integrated with RxNT's suite of products or as a stand alone solution (Android and iOS apps are available for download). RxNT|EHR helps providers improve patient safety and streamline workflow.


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RxNT|PM Features

  • Billing Estimates
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • Patient Eligibility Checks
  • Patient Payment History
  • Payment Processing
  • Practice Management
  • Remittance Advice
  • Statements & Collections

RxNT|PM Reviews Recently Reviewed!

RxNT Suite review

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: The staff is extremely friendly and accessible

Pros: It is a very clean, clear user friendly software. Set up is easy. easy to understand and the staff is phenomenal

Cons: If you can live with the ads on the border of the software, I would say it is worth the investment. The ads are how they keep the software affordable.

RXNT EHR

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: THE SOFT WARE IS VERY GOOD, YOU CAN'T BEAT THE PRICE AND A GREAT WAY FOR SOMEONE JUST SETTING UP A PRACTICE TO GET STARTED

Pros: EASE OF USE, JUST VERY SIMPLE TO LEARN AND TEACH OTHERS, VERY VERY COST EFFECTIVE AND GOOD CLIENT ASSISTANCE WHEN NEEDED

Cons: SMOKING STATUS OF PT. CAN'T BE FLAGGED, WOULD LIKE TO GET THIS BACK, SHUT DOWN FROM TIME TO TIME VOLUNTARILY

Eprescribing with rxnt is excellent

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Keeps complete track of all prescriptions by patient and by date. Very very useful for record keeping.

Cons: Occasionally I type in the one time password and, although it is correct, the software rejects it and the procedure has to be repeated.

We have been pleased with our use of RxNT in our Community Behaivoral Health Clinic.

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They have a lot of templates that you can choose from, or you can have them made one for you, or just change something that may already be a template that you do not need.

Cons: We do not have signatures pads yet, and have to scan in documents like treatment plans that the patient has to sign.

Terrible experience - put your money somewhere else!!!

Nov 05, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Pros: Customer Support tries to provide: the product is not good, so they are essentially trying to do their best with the poor quality of the product. They really try, though...

Cons: Work-flow is a disaster. If you need to look back at information to complete a current page, you have to lose what you've done in order to go back. Back arrows don't work - system freezes. If you are in one area of the system (Clinical, for example) and remain idle in another (Scheduler, for example), the idle area will throw you off the system and require you to sign in again and again, even though you're still in system. Prescribing is a PAIN.

Overall: None - I went back to my prior Electronic Health Records provider.

RxNT has great customer service and a stable platform that is growing with the medical industry changes.

Sep 28, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: The EHR side of RxNT is solid, easy to navigate and has useful features to aid in chart documentation. The Practice Management is stable and the technical teams are constantly working to improve it. For half the cost of most other software packages out there it's worth it to work with them. Their customer service team is one of the most responsive I've seen in my 35yrs of professional experiences!

Pros: The customer service and technical support teams. Whatever the issue they are willing to listen and try to improve their product. The EHR product is easy to navigate and the built in features are very nice.

Cons: The Billing product has some posting payment issues with both patient and insurance payments, we are usually actively working with the teams.

The best experience to date!

Jul 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My sales representative, Kelsey is the best sales professional I have ever worked with. I've been using the prescribing software for many years and Kelsey has always been responsive in a prompt manner and quickly resolved any problems I experienced.

Pros: The prescribing software is the best I've ever used. The prescribing software is easy to use and very efficient. During the early stages when electronic prescribing became a requirement in my state, my sales representative, Kelsey was instrumental in resolving problems with my token. When my token was not working,, Kelsey quickly made arrangements for another token to be mailed to me. She made sure the process was seamless. Kelsey has always made herself available to answer my questions without having to play phone tag which is what I experienced with other problems vendors.

Cons: I wish the manual for the medical records portion was more detailed. I am still struggling with finding the time to schedule a tutorial but am so satisfied with the prescribing software that I am determined to schedule a tutorial so I can begin using it fit all of my patients. .

Makes my life easier!

May 03, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: All the support and sales reps are wonderful and responsive and I would have rated customer support higher but for one thing...we on the West Coast need later regular support hours. 2:30pm Pacific Time is just difficult as problems arise as the day goes by but I only have time to deal with them later in the day. Perhaps as RxNT grows its support hors will as well...please.

Pros: As a solo-practiowning child psychiatrist scheduled med prescriptions for adhd children (and adults) were the bane of my existence. RxNT makes this much better.

Cons: A bit of a learning curve with the software...not very intuitive. The symbols for actions do not explain themselves when cursor hovers over them. The software for searching for pharmacies by cities doesn't forgive misspellings or make suggestions...same thing with patient's name. These are minor but annoying things.

Mostly positive

May 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Please change the dates on Current Meds to reflect when the ACTUAL prescription was written, and not when the pharmacy wrote asking for a refill!

Pros: Mostly fine.

Cons: When I look at "CURRENT MEDS" it shows the date when a **Pharmacy asked me for a refill** as being the last date date a prescription was "written," instead of the ACTUAL last date I wrote one. This is very confusing, as I do not respond to these pharmacy requests 99% of the time. Patients must come into the office to get refills. When they call asking for refills, these misleading dates make things more difficult to figure out, as I try to see when they should run out of their prescription and by which date they need to schedule followup. Very frustrating but my only real complaint.

Great software

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, very informational, just a great piece of software that is versatile and all around awesome

Cons: There weren't really any cons to this software. It's great and I would recommend it to anyone to use

Easy and accurate

Apr 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Well worth using

Pros: A highly intuitive system with excellent connectivity. Data entry is easy and instructions are clear. Support services are prompt and always helpful and polite.

Cons: NONE except for poor support availability outside business hours. Althouh the weekend recording states that emergent issues can be addressed there are no instructions as to how to indicate an emergency situation exists. A message I left on a weekend indicating the need to resolve an emergency situation was not answered until Monday, the first business day.

RxNT

Apr 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I've utilized several billing packages over the years in my private medical practice. More recently, we started with Kareo and it was problematic. While searching for e-prescribing solutions I came across RxNT and we enrolled for the entire package. My biller--who has experience with many systems--loves the system. Kareo just about broke the practice as it took 3 months to get enrolled with Medicare. With Kareo, it's taken 2-3 weeks. Customer service is outstanding; when submitting a problem you will generally get an answer the same day and often within an hour or two.

Pros: Easy of use Customer service Price

Cons: The EMR is a bit cumbersome but we will be using another system. But for PM RxNT has been terrific. e-Prescribing software prohibitively expensive if looking to integrate with other software

Needed info on purchasing Rx blanks

Apr 07, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Suggestions: Compress info under Rx Hx onto one or two lines so I can see 10-12 past rxs on one screen instead of three at most. Compress the Rx writing page so I can see 6-8 on one screen. Too much scrolling when filling multiple Rxs. Have to remember what's up top when I scroll five rxs down all the while the pt is talking! At the pharmacy designation page, the # of pills being sent needs to appear next to the drug. Sometimes I am sending #30 to local pharmacy and #90 to mail away or printing that to give to pt, and I can't tell which one goes where on that page as I cannot see the quantities. Results in much back and forth changing pharmacy designations. Frustrating and error prone. Please remove the auto addition of DAW to any brand name drug written. This is a relatively new default and requires me to remember to check "generic". Trust me, if I want brand, I will write BRAND MEDICALLY NECESSARY" as is required in my state. A year or so ago, another annoying default appeared on controls. Having to uncheck the "prn instructions" is a waste of time. I designate prn instructions in the sig myself. Nothing like finally getting it to the send point then having to scroll thru six rxs to see what is holding it up. Was pretty disappointed in e prescribing update. Was hoping some of this was being looked at. I had spoken to developer many years ago on several occasions about same issues. Overall still great value and your support staff is always great.

Pros: EPCS best thing ever. 3+ yrs ago I was 1st in my area & pharmacists still report almost 0 others using this. Feather in my cap! Just yest I went to pick up personal Rx at target. I know staff but when I got there, the staff called new pharmacist over to meet me saying "this is DrS, she's been our only EPCS prescriber for years until last week"

Cons: Final pages of Rx generation still not efficient. Still bulky, time consuming scrolling up n down. Due to having to generate three rxs for same Med sometimes, one for now to be sent to the pharmacy and one for 4and 8 weeks to print along with other MEDS, seeing only one per screen is maddening. They often are not in order and sometimes it's two diff MEDS getting same rxs (Adderall and adderallXR) so it's a mess trying to see if I've generated three of the right ones for each. If I could see a half dozen on a screen I'd be less error prone.

EXCELLENT

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: In general we are very happy with RxNT, and the support ans assistance we receive always with a smile. Every issue we have ever had has been addressed in a timely manner and resolved quickly.

Pros: Ease of use, the program s very easy to use and navigate between tabs. Customer service is always personalized to our particular needs.

Cons: Functionality and easy to use, willingness of customer service to assist and solve issues that arise. Everyone we have had the pleasure of speaking too is always very pleasant and willing to assist with whatever issue we may have.

Easy EMR for small practices

Mar 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: In a rural area there are some gliches that take some work to iron out. However I feel this would be true for any EMR that one has to use through cable or dish. There are some tricks to make documentation of repeat visits much faster. The fact that one can do this with this system is fantastic. I have been using it for over a year now in a small rural practice and have finally gotten it down to a science. The customer support is fantastic. As with all systems there are times that things do not work right. The tech department lets you know and them follows up to tell you when everything is a go again. Frankly, for the money one cannot go wrong with this product.

Pros: ease of use once you have all info loaded in

Cons: it doesn't work with some browsers.

great tool

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've been using RxNT for years and have also used other EMR based prescription tools. RxNT is straight forward, efficient and so easy to use. The support is quick and helpful...and you get to talk to a human being without huge waits and phone trees.

Pros: excellent value, able to prescribe controlled medications with ease

Cons: None

RxNT

Mar 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I am retired. Thus not a good value for me. But necessary in NY state. I would think Drs. in practice would be using a program that was integrated into their office medical records program.

Pros: easy to use. training was simple

Cons: cost for a retired person

RxNT works

Mar 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have used this since 1998. Every year is better.

Pros: Straightforward and user friendly. I use it all day and night.

Cons: None

IMPROVING

Mar 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Occasional outage Can be major issue Controlled substance step can be frustrating/rejects/takes 3 attempts Reasons unknown Time consuming Accessing pharmacies improved Easy to use

Pros: Ease of use

Cons: Controlled substances step Inexplicable rejections

Excellent product

Mar 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Very user friendly. Some difficulty with updates but overall great.

Pros: User friendly

Cons: Cost for very small volume of patients

Love it!!

Mar 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Initially concerned about NYS not allowing written rx's, I now love the ability to use mobile phone prescription writing quickly and efficiently.

Pros: Ease of use, finding pharmacy info especially in other states.

Why did I wait so long

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've been in medical billing for over 25 years and have used many different billing programs. After the billing program we had been using, for several years, made some "unfavorable" changes, we knew it was time to look for a new program. My staff and I researched and did demo's with many different billing programs (including RxNT) over the course of a few months. We actually switched one account to a new program, which we thought was the best. After a month, we can't get them to actually answer any issues we are having. We went back on the hunt and revisited RxNT. I think we overlooked RxNT in the beginning because we thought "with rates this good, there has to be something not right with the program". We set up an hour long demo with RxNT. This demo actually lasted two hours as I had a lot of questions, as to "can the program do this" "can the program do that". The staff that did the training was wonderful! They answered all of my questions and the one questions they didn't have the answer to right that minute, they checked it out and called me the next day. We switched to RxNT that very day.

Pros: There are so many pros's, I don't know where to start. The staff at RxNT is wonderful. I can call them and get right thru. I can email them and they will respond within minutes. The program itself is great! It is very easy to navigate. You don't have to spend hours searching for reports or settings. Everything is right there. The scheduling is so easy. I just did a training session yesterday on the scheduling, for one of my offices, and the entire staff liked it so much better than what they had before. They commented on how much better it was to schedule a patient and the checking in process. The billing side of the program is really nice too. There are procedure macro's (very helpful) and searching for a diagnosis code could not be easier. All other programs I have been on, you have to know the exact medical term to search. RxNT somehow managed to program the diagnoses so that anyone, at any level of medical terminology, can find exactly the right code. It has even told me a couple times that I needed an additional diagnosis code based on what I had entered. No other program I've used as done that. When we first signed up for RxNT we were told that we could start sending claims immediately on the smaller insurances but that it would be 3-5 weeks for the bigger payers. I was receiving ERA's from these bigger payers within 10 days. The clearinghouse people were in constant contact with me and sent me weekly reports so I knew exactly where my payers were in the process. RxNT is unlike any other billing program. And their staff is also unlike any other billing program staff. The staff at RxNT are like no other staff I've encountered. They really take pride in what they do and treat you like family.

Cons: The only Con I have is that the program does run a little slow after awhile. Once you log off and log back in, you're back in business.

Recommendations to other buyers: If you're looking for a billing program, look at RxNT first. If you do look and do demo's with other programs, pay attention to the attention that they are giving you during that demo. Are they answering all of your questions, are they listening to you or just cutting you off because they only have so much time? The way they treat you during your demo is the way they will treat you after. RxNT is the only billing program I will use for all of my accounts from here on out. Check them out! You won't be disappointed!!

The best customer service I've seen in the EHR community. Bravo!

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: From the beginning, all the staff at RxNT has been extremely helpful and knowledgeable, they all replied to their emails in a timely fashion, explained in great details all the program, requirements and functions and went above and beyond to set up the system. I must say, for someone who has avoided going tech on the psychiatry field, this company has made it a breeze. Can't thank everyone enough!

Pros: Simple, easy to use (intuitive). Great customer support.

Cons: Not yet

Recommendations to other buyers: Very well worth the investment for the service.

Mostly easy to use and very convenient

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: After you learn the idiosyncrasies of the system it's efficient and mostly user-friendly.

Pros: Refills for meds easy to access and send.

Great product but pricey

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: We love RxNT and would not run our practice without it. However, it appears that RxNT knows this as well. It costs per provider and the annual maintenance fee. We do not write many Rxs. However, our providers will not be without RxNT so we pay. I would love to see the fee changed to usage based.

Pros: Easy to use, integrated with our EHR, convenient for provider, pharmacy and patient.

Cons: Fee not based on actual usage.

Has improved

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I used RxNT and it would put me as the prescriber when pulling meds through. RxNT said it was EHR's fault; My EHR said it was RxNTs fault (surprise). Thankfully this has improved drastically. I look forward to continued improvements.

Pros: Being able to access patient med list

Cons: Very expensive for non-revenue. Doing it for MU.

Thanks

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have enjoyed using your product. It is easy to use and I appreciate that it works so well with my EHR.

Rev

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: RevEHR keep us abreast of necessary changes and helps walk us through processes, which is most beneficial.

Cons: At times, there are extra clicks required to get to go where you want. Otherwise, transitions are smooth and there are multiple ways to get the same information.

I don't miss paper prescription pads

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: RxNT works well with our EHR program and has streamlined the prescribing process. I am glad we did it, and would never want to go back to scribbling on paper.

Pros: Links with EHR

Cons: In our EHR each time you renew it shows up on the drug list. This is nice because you can see when it was renewed last. However you end up with a long list of drugs filled with repeats. It would be nice if it listed the specific drug once but could still show you when it was started and the renewal frequency.

Recommendations to other buyers: Ditch the paper and don't look back

Hospice Dictor

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Excellent ease of opioid prescription writing for our admissions and on going care of patients for hospuce

Cons: Frequent things like millilitres. Tabs. Patches should be at top so as to avoid scrolling each tome

Good product

Dec 09, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Can access info and Rx using mobile devices and even abroad

Pros: Ease of use, confidence is security

Cons: Size of token a bit big to fit easily in key chains

Recommendations to other buyers: Try it

great product for the money

Dec 09, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: RXNT provides a great product and the support staff is very helpful and knowledgeable.

Pros: E- prescribing system is an A plus system and has the ability to review claims/prescriptions completed by other physicians. New scheduling system has state of the art features and has the ability to notify patients of pending appointments

Cons: Quality Data system is always behind.

Working well

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Easy to use and send Rx - integrates with our EHR well would like the ability of us to see other medications prescribed by other providers when patients don't know their own medications

Pros: Easy to use and send Rx - integrates with our EHR well

Cons: inability of us to see other medications prescribed by other providers when patients don't know their own medications

RxNT: Best e-prescribing program

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I really liked the eprescribing of controlled substances function on RxNT. Unfortunately, I am no longer a subscriber to RxNT and I am forced to use eClinicalWorks. I was using RxNT alongside of eClinicalWorks, but the medical director stopped me from doing that. (eClinicalWorks stinks as an e-prescribing program.)

Pros: EPCS

Cons: I use only the e-prescribing function.

Recommendations to other buyers: RxNT is a great e-prescribing program.

Using for RXs for hospice

Dec 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The fob had really made a difference in signing RX

Pros: Able to send control RX

Cons: Too many passwords

excellent spport

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I had a panicky situation where google chrome wouldn't let me sent rxs where when I did so the screen would go back to dashboard, Thanks to rxnt support staff the problem was solved and I could relax and service my patients again.

Pros: ease of use

Cons: Need more support on Saturday

Recommendations to other buyers: use rxnt

RxNT for Optometry

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: RxNT is so easy to use, and it offers more than just submitting prescriptions for our patients. We are able to verify other active medications that our patients are taking. One of my favorite features is that RxNT lets me know while I am ordering medications if what I am ordering is on the insurance formulary, or not. I do all of our Rx Prior Authorization requests, which can be very time consuming. Knowing that a particular medication is not on the formulary ahead of time, and having alternative recommendations provided to me, is priceless!

great company

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: delivers great value,easy to use great company and easy to work and delivers sound integrated system which is compatible with my revolution ehr have used daily for years and keeps getting better

Pros: easy to use great company and easy to work and delivers sound integrated system which is compatible with my revolution ehr have used daily for years and keeps getting better

Cons: screens are fixed

Recommendations to other buyers: best integrated system on market

Great EHR program!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using RxNT for over 4 years now and have been very happy. We tried several others before deciding on RxNT. It has easy to find quick tabs help finding patient information. Electronic prescribing is quick and easy. Great reports to keep your office on top of meaningful use. By far the best EHR company out there.

Pros: This product was very easy to learn. It has scheduling, e-prescribing, rx history, encounters and vital tracking all on easy to view tabs. It really does have everything to help a practice run smoothly.

Cons: There is nothing that I am unhappy. I have been a satisfied customer for 4+ years and would not think to change.

Recommendations to other buyers: I really think you should give RxNT a shot if you are in the search for a easy EHR program that meets all of the requirements for CMS and meaningful use.

My Experience

Dec 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have enjoyed working with the system. It's has made my work flow much easier and simple. I really love the system.

Pros: The simplicity of the system, the ease of use, the format for documenting

Cons: It shuts down, "AW SNAP" too often & frequently. I hate this when it happens and slows down my work flow. The "check-in" step could be simplified, it's too many clicks. It's slow, circles too long. (not sure the source of this). Can't delete duplicate appointments on the que.

Recommendations to other buyers: It's a good product. Quick to learn and easy to use. Will make your work day a lot better. Charting format/templates is great and simple.

User friendly great customer support

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Never had a problem that wasn't solved with one call to easy to reach technical support

Pros: Customer support, ease of use

Cons: Nothing

Recommendations to other buyers: Get it use it

Podiatry Review of RXNT

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very satisfied. Easy to use and customer support is great.

Pros: Easy to use

Office Manager

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very useful and helpful in my practice contact to pharmacy very easy patients finds it very convenient.

Pros: Easy

Recommendations to other buyers: Use it.

Terrible experiences

Nov 29, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: I have had many problems with this product. Often times I have problems in the mornings and can not have access to system and there is no support person to help me or my staff. Their explanations are baseless in my opinion as to why the system does not work and I have been very disappointed with this company and their performance.

Pros: low cost even that I am not sure because there are other competitive companies that one can find.

Cons: There are frequent problems with accessing the records and especially in the mornings. I feel like there is not enough communication with the company and they are not accessible when I need them.

Recommendations to other buyers: You basically get the value for the low bucks you are paying and have to put up with all the hassles of not being able to access the records when you need them.

Great emr

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: Terrific emergency with great functionality and easy to use

Pros: Customer service

Np review

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Electronic ease Great customer support Sufficient med menu App!

Pros: Customer service ESP Kelly Moss Ease of use Able to select meds easily Adequate script review

Cons: Sometimes difficult to find patient nsme

Recommendations to other buyers: Good product

good, and well priced

Nov 17, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: good, and well priced, need better features to track patient progress

Customer Support

Nov 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: My rep has been extremely helpful. She is so, so patient with me (I'm a slow learner) and I never feel rushed. She answers all my questions in a friendly, good-natured, supportive manner. She is an excellent teacher. I always look forward to my sessions with her and am never disappointed. She is a major reason I have subscribed to RxNT.

Great JOB!!!

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My experience with RXNT has been nothing short of awesome! Anytime I need them, they are always there. Helping me. Whether it is something small or big. Whether we have gone over something 1 time or 10 times, they still help me with patience! I love RXNT and I love the people that work with RXNT!!

Pros: Customer Service, billing side, scheduling side, Everything about the program is awesome!

Cons: NOTHING!

Recommendations to other buyers: Go for THIS program not just for the program for the AMAZING customer service they give!!!

Convenient

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It's a major time saver for me, as my practice is once a week, and patients request refill when I am not in the office .

Ideal E-prescribing software.

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is a wonderful software product for e-prescribing. It is really easy to use and can be used on many devices. It was wonderful that I could e-prescribe from my phone away from the office.

Very useful for simple electronic scrips

Nov 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Scrip writing is all we use it for, and that has been good. It's one fed requirement that I think has been positive for us. We do not use the EMR.

Pros: Good interface. It's nice to have all my prescribing data in one place, easily found.

Cons: Too much demographic data required for a simple prescription, and website can get pretty slow sometimes.

Recommendations to other buyers: Reasonably priced, intuitive way to satisfy e-scrip requirement.

My rating of RxNT

Nov 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: It is easy to use and as long as you go in through the patient chart it shows in their medication list. This is very helpful to keep from having to double enter.

Pros: Good option to have so there is no double entry. Also, they notify you when the pharmacy requests a refill.

Cons: When you fill a pending order the pending request does not go out of the patient record. This tends to fill the medication list with non pertinent information. I used to be able to hit refresh and it would add the new RX and remove the discharged, it was fixed for awhile, but now there are errors when I try to refresh. It eventually pops in though.

Recommendations to other buyers: Look at all options, we have a large office so not having to double enter and having it right in the patient chart is great.

SO much easier than writing a prescription by hand!

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: RxNT is very user-friendly. It is easy to customize and you know right away that your prescription was sent electronically to the pharmacy.

Pros: Easy to learn; easy to use; makes sending Rxs very quick and easy.

Cons: Occasionally "kicks you out" and shuts off while you're in the middle of sending an Rx; this doesn't happen too often. Also, many times when I add a pharmacy to my favorites, although I get a message saying it was added, when I go to retrieve it from my favorites, it is not there. I have started adding it twice, which seems to have solved the problem.

FANTASTIC TECH SUPPORT

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Whenever I have encountered a technical problem with RxNT I call tech support. The personnel in that department usually are aware of the problem, have the solution at hand and can resolve the issue within minutes if they hadn't done so even before my call. Today's issue was far more complex and the technician stayed with me on the phone for nearly an hour walking me step by set through the process I had to follow until the program was again running flawlessly. Whenever I am blogging on medical websites I use every opportunity to educate other physicians about RxNT and the fantastic support provided.

Pros: Ease of use

Cons: The recent changes made to the program. In the past I could easily change from the screen with the Rx's I had just sent back to my Encounters screen. I always enter all Rx's I am sending in Encounters as well as having them in the recent Rx's sent. I was able to see both screens at the same time and even scroll down to Rx's sent in past months while keeping my Encounter on the same screen. Now I must write by hand the Rx's I've just sent in in order to also record them in the Encounter section. Why did someone spoil a good thing??

Recommendations to other buyers: There is nothing better on the market for 10 times the cost!!

Review of RXNT

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have used RXNT for many years for e-scribing, we are not quite using the ehr or practice management at this time.

Pros: Cost

Cons: need help with pqrs and attesting to medicare, would be nice if that was offered.

18 months a satisfied customer

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I adopted in March 2015. I quickly learned to use, and now find it so much easier than before.

Pros: Easy to review prior precriptions. Customer service fast and responsive. Works great from my iPhone. Easier to enter new patients on computer.

Cons: A few drugs are difficult to find or not in the database

Recommendations to other buyers: No reservations.

Used Frequently All Day

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Excellent Product that gives a heads-up before making changes. Changes are driven by customers.

Pros: Customer and tech support are second to none.

Cons: None.

Recommendations to other buyers: If you have a question about RxNT, do not hesitate to call. They are very happy to help.

RxNT

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: we do have some issues but for the most part we like it very much

Pros: perfect for our small practice

Cons: we seems to have some issues on Thursdays and Fridays

Recommendations to other buyers: try it, you'll like it

Rxnt

Oct 26, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: I use this program almost daily and love the ease of use

Pros: fast

Cons: sometimes the medication is not on listed properly as it pertains to the patients formulary, but overall is very helpful

RXNT Review

Oct 26, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The customer service line was very attentive to us when we had an issue with some of our staff's ability to access the system. They quickly resolved the issue.

Pros: Convenient, user friendly.

Cons: Display

Recommendations to other buyers: Don't be afraid to ask questions- the system can be utilized for so many things!

RxNT Review

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I use the software all the time. It is very easy to use. The software coordinates my patient data base with the data base of patients on my computer through the eThomas software that I use.

Very helpful tool

Oct 24, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: As a Hospice RN, we often need medications that require a hard written prescription right away. Obtaining a hard script quickly is often difficult. Having the ability to e-scribe to our Medical Director allows us to continue working on moving the patient forward while waiting for the pharmacy to fill the order.

Pros: Time saver. Efficient.

Cons: Not as user friendly as this non-technical person would like.

Excellent customer service

Oct 23, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Last year there were some growing pains but these issues have been addressed and the staff actually seemed concerned and we're diligent in working through the growth process.

Pros: It is easy to use and the notes read well and build on each other.

Cons: Have been hoping for a tab for past medical history and for past surgical history and for pharmacy like tab for family history as we have been told it has been in production

Recommendations to other buyers: It is easy to set up templates in advance. Set aside a weekend and do it early and save yourself hours of work down the road.

Very pleased with RxNT!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I had to choose an eprescribe program due to NY State requirements. I was quite reluctant to do so. RxNT was recommended by my local APA chapter. Since working with RxNT, I have been very pleased with the program. It is user friendly and fast.

Pros: User friendly overall. Fantastic and speedy support.

Cons: When I select a pharmacy for a new patient, unless I input a prescription right away, I need to select the pharmacy from my Favorites list.

Recommendations to other buyers: You will be pleased you chose RxNT!

RxNT review

Oct 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I have used it before three years ago and liked it so much that I recently re-introduced this program to my new clinic that I am working at now.

Pros: Efficient ease of use.

Cons: none

Recommendations to other buyers: I highly recommend taking it for a trial run and see if it fits your needs.

Saved me from carpel tunnel pain from Rxs...

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Very usable for an individual or practice. Saves time and frustration and improves RX monitoring ease.

Pros: A nurse can load the prescriptions saving a huge amount of time. If everyone in the practice uses it, you have a handy and portable record of what Rxs were sent when for how many which is invaluable on evenings and weekends and probably quicker than getting into the EMR or state controlled substance monitoring program.

Cons: A few pharmacies are not signed up. Surprisingly, even many small local pharmacies are connected with this program. A second con is this program cannot yet be used to write and then fax anything that needs to be put onto a prescription, such as off work notes, order for a wheelchair, etc

RxNT has what it takes

Oct 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We chose Rxnt after reviewing many EHR/PM programs. We felt it offered the most features for the lowest cost. We are pleased with the flow of patient charting to billing/payment posting. The platform is stable and we haven't had downtime. The tab format in the EHR is easy to move through for patient documentation. Claims are easy to prepare and send, ERA's are easy to post and review.

Pros: The customer support/service is the best I've encountered in the EHR/PM program industry. It's an American based company so there is no language barrier when talking to support which is a big plus in my opinion. Their prescription history access is top notch and a very important feature in today's world.

Cons: The reports have left us wanting more, for practices with PA's, NP's or locum tenem's tracking their individual productivity and financials is a challenge. Merging can be a real issue, impacting all areas of the program from chart entry to payment posting. Time zone's appear to be a challenge, if you're not in Maryland it may become 'tomorrow' a little sooner than usual.

Recommendations to other buyers: RxNT is a great package for a small office with a low budget. The flow is smooth from beginning to end and is easy to set up and use quickly. Having dual monitors for your billers is a must due to the separate modules, but EMR/PM software that are more integrated are also more than twice the cost!

Review 1

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love this software the only thing I would like is. On the patient statements in the credit card section there needs to be a box for the patient to put their zip code in for credit card payments.

Future Market

Oct 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I am an 80 year old physician with nearly 50 years of practice and a career that included having been an Assistant Prof of Medical Computer Science at Yale in 1970 - 1980 My mentor Shannon Brunjes MD, said to me in 1969 "When medical and IT people get together they will just want to automate the status quo." That prophesy has turned out to be more true that we imagined. RxNT suffers from that truth only in a few small ways that come with the scarce wiggle room of an application so central to medicine as prescription writing. RxNT does every thing - just about - possible to tame the chaos that has existed in prescription writing where the standards have so often been really messy in the status quo. Three cheers for that. On the other hand the status quo in medicine is changing. Name-it, blame-it, tame-it prescription pad medicine is giving way to choices doctors and patients are making for what we call Functional or Integrative medicine where prescriptions are more and more aimed at the individual and less at the disease. Such prescriptions are more likely to be compounded and may include fewer pharmaceuticals and favor other strategies that will be much more effective in favoring Nature's buoyant impulse toward healing.They, therefore, belong right up there with drugs in the documents that doctors use to communicate with doctors. (see Cons below)

Pros: Once I got the hang of it - thanks to Morgan Deitz - i find the program so much better than what I have had for prescribing that its incomparable.

Cons: Doctors who belong to my Functional or Integrative tribe will, when using RxNT find themselves frequently visiting the Utilities /Medication Management feature very often to build up their own list of prescriptions that are both different by more tailored than RxNT's "behind the counter" selections. Your marketing will benefit from feedback from the data showing that kind of use and your staff will need to find ways to get access to those selections without sending them out behind the Utilities wood pile to an interface that should be easier to use especially when it comes to generating sigs that can be more easily re-used for, say, compounded HRT mixtures of E2, E3, DHEA, Pregnenolone, Progesterone and Testosterone. This can be done without scaring conventional doctors but it will take some finesse on the part of your design team to protect conventional eyes averted from nutrients and nutriceutcals. On another point the notion that prescription drugs are real medicine and the other stuff is questionable at best or the devil's work at worst will be fading in the coming generation of doctors who will welcome the idea that every thing in the patient's plan deserves the title of "prescription" so. The special status of prescription drugs is understandable when it comes to controlled substances. It should be understood as "special" with respect to many other pharmaceuticals because they are dangerous. Natural substances are often much stronger in the sense of promoting healing and should have a status on your website (some day) that is consistent with that reality. The fact that your checklist does not include Functional Medicine or Integrative Medicine or Functional/Integrative Medicine for "Industry" (which is weird as a header for what is mostly a list of specialties) should be corrected. There are lots of us out here and more coming. At the very least it would be a good marketing tool to know about what we do.

Recommendations to other buyers: Get Morgan to take you on a tour twice - the screen is much less intuitive that the kinds of applications you are used to. There are places that look like the would make good clicks but can lead to frustration and delay instead.

Love my EHR!

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using RxNT since 2014. It is an excellent product. They have a wonderful support staff. I have often had questions and they are quick to respond and the problem is typically solved very quickly.

Pros: Ease of Use

Cons: Can't think of any at this time.

One on One RxNT Training (completing prescritions)

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: keeps a list medications prescribed per patient lists favorite pharmacies for each client and physician ease of use for refills auto populates demographics right now from our hospice software and pharmacy vendor

Cons: The fact that the medications are not pulling over yet from the pharmacy or medical record where our patients have their medications profiled

Recommendations to other buyers: Ask what do you want the system to do for you Ask what can the system do for you Can the doctors manage this on their own

Excellent E-Prescribing Solution for Hospice

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their ability and willingness to interface with our providers and our agency to keep improving the product!

Cons: I would love their hours to be 24 x 7, as ours are, but I'm sure they will as they expand.

Recommendations to other buyers: We work with Enclara Pharmacia and have found that the interface between the two is remarkable. We call in the med orders to Enclara and they appear within minutes at RxNT so we can easily e-prescribe to a local pharmacy quickly.

mixed feelings and its early to be doing a review

Sep 16, 2016
3/5
Overall
2.5 / 5
Ease of Use
3 / 5
Features & Functionality
1.5 / 5
Customer Support
2.5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: the trainer and training experience. She was always very nice and very accommodating above and beyond.

Cons: inconsistencies in what we were told and then what happens when company changes things internally. They still seem to be in the early stages of this product and are still making lots of changes. Not enough referrals provided.

Recommendations to other buyers: Offer more references for referrals. Remain consistent is what is offered and then delivered. Establish implementation timelines in writing. Need more written contracting agreements in place that outline the details of what is being purchased.

I was really impressed with the ease of manuevering and functionality

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to maneuver through the system and web based, also the client support

Cons: building the system, having to input all cpt, icd-10 and insurance.

Recommendations to other buyers: look at the fine print within the contract, the terms and conditions of the contract.

E prescribing

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Accessible staff very responsive to our needs and questions. Easy to use product.

Cons: It would be nice if there was an email alert when a medication is ready to be signed off or refilled.

Recommendations to other buyers: Accessibility of staff and speaking to a live human being very important.

Simple solution for EPCS

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The app is great and setting up for staff to help input information is also easy. When I did run into problems, customer support was able to sort them out quickly.

Cons: I wish it would support touch ID for logging into the app on iphone.

Recommendations to other buyers: Compared to other stand alone EPCS software, this is in a class by itself.

very positive

Sep 09, 2016
4/5
Overall
3 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
3.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I always get a real person on the phone, and fairly promptly without a long wait. The customer support people have been helpful, friendly, and patient.

Cons: No complaints about the product itself, just the annual fee.

Recommendations to other buyers: It's nice to know that you can quickly get real, competent people on the phone to assist you.

RxNT review

Sep 08, 2016
4/5
Overall
4.5 / 5
Ease of Use
2.5 / 5
Features & Functionality
5 / 5
Customer Support
1.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: easy to use screen format immediate help just a toll free number away.

Cons: cost I'm retired cost should be pro rated on number of modules used or number of Rx's writtten

Recommendations to other buyers: compare price, services, tech support

Long term user likes product

Sep 01, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The product has excellent support

Cons: When functions stop working (like when searching for patient records to merge, I can no longer just hit the enter key, I have to press the search button). Also, it is difficult to cover for other providers when they are on vacation using EPCS. I don't want to change the attending physician's name (because the pharmacy will start sending me refill requests) so I don't want to do it under my account with my EPCS fob, but unless I pay for a separate EPCS when I am in a supportive role, I can't refill someone else's controlled substances.

Recommendations to other buyers: I only wanted electronic prescriptions. These days, it has to be an integrated solution with electronic health records and practice management. You are going in the correct direction providing these services.

Do Not get this EHR

Jul 14, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: none

Cons: Too may clicks. Very slow. Not user friendly. Slows you down significantly. Too often you get error report with loss of vital data. Pediatric growth charts are a joke.

Overall: Worse EHR I have ever used. Gives an error report when you try to save data and every thing you have done will be lost. You have to save after every 30 seconds . It does try to auto save too but doesn't work most of the time. You will never finish your encounter by the end of day even if you 20 patients per day. Far too many clicks . Going back to home screen is a night mare

Recommendations to other buyers: Do not use this

Exceptional ease of use and great support service!

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It efficiently does its job consistently and any repair or breakdown is quickly attended to

Cons: Really nothing. I have no complaints

Recommendations to other buyers: Feel free to call for help when needed. The support staff is superb

Good referral

May 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Supportive staff to start use and further manage the product

Cons: I never head any issues with the program, works fast and efficiently.

Recommendations to other buyers: I use it only on iPad, would recommended testing it on other platforms. It woks fast, keeps info about my previous prescriptions and saves a lot of time communicating with the pharmacies.

Outstanding EMR

May 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Schedule II-V e-prescribe along with multi-specialty EMR platform with reasonable price. No EMR can beat them.

Cons: Had technical issue year ago that ruined my vacation; just need to escalate technical issues quicker, especially on long-standing clients. Obviously I stood by them.

Recommendations to other buyers: Make sure the templates provide what your practice needs.

Great help

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Efficiency, reliability. Set up was easy and straightforward, as well as training

Cons: So far I had no negative experience, vendor is reliable. It is pricey, but other products are at the same and even higher range.

Recommendations to other buyers: I think so far this is time saving, mind clearing( you are able to deeper opus prescriptions), consumer friendly, simple and elegant program.

I enjoy using this product. It make writing an rx easy and the info is

Apr 08, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Easy to reach by email or phone for help. The people are knowledgeable and ready to help and instruct

Cons: Expense. I need it in New York. As a retired physician and one who writes few rx it is very expensive

Recommendations to other buyers: It makes things a lot easier. You need to comply with the new regs anyway so get an easy to use software p. Nice to be able to rx from your mobile device

Newcomer's response

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the live support and the intelligence of the agents

Cons: The graphics could be more pleasing and more easily organized

Recommendations to other buyers: not sure....would like a page showing all my charts so I don't have to enter any letters of pts name but can just scroll down and click on chart

RxNT is Awesome

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love how easy it is to use. Also, the surescripts platform allows you to send prescription to many pharmacies. Best of all is the staff! We had a limited time frame to implement this and they were wonderful! They were so patient and helpful with our team!

Cons: Nothing! Everything has been great! I have no complaints or concerns.

Recommendations to other buyers: Review their platform and ease of use. Check how easily new patients can be entered and if they offer integration with other EHRs.

review of rxnt software

Jan 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software is very easy to understand and use. I especially like how easy it is to order refills for patients.

Cons: I really don't have any problems with the software.

Recommendations to other buyers: This software is easy to teach to doctors who are not very tech savvy.

So easy to use for any staff.

Jan 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Updated software for all electronic information such as automantic downloads from labs and hospitals, saves scanning time.

Easy to use incentive program. Help line is always helpful and even has a work request where you can email a problem and have a open ticket till problem is solved,

Have no cons with this wonderful system.

Enjoy having RxNT e-prescribing in my office

Jan 13, 2016
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: easy to use, fast, I like the formularies, and I feel customer service has been helpful the few times I've been in contact with them

Cons: if a formulary is unknown I still may get calls from pharmacy and need to change Rx

Recommendations to other buyers: Check to make sure you have access to patient formularies on the software you choose, RxNT has suggested substitutions if a medication you select is not on the patient's formulary, which is helpful to me

Positive Change for my New Practice

Oct 26, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The interface is fantastic. It was set up very fast.

Cons: Not a complaint. Lots of choices/options, easy to learn...sophisticated software will take time to learn.

Recommendations to other buyers: Don't hesitate. This has been a very positive change for my practice.