Who Uses This Software?

E-commerce sellers that sell across multiple channels such as Amazon, eBay, or their own website. ShippingEasy also includes automation, supplier and purchase order management, and reporting.


Average Ratings

378 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.00/month
    See pricing details
  • Pricing Details
    No contract, cancel any time, Free 30 day trial.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • ShippingEasy
  • www.shippingeasy.com/
  • Founded 2011
  • United States

About ShippingEasy

Inventory Management is ShippingEasys advanced product and inventory add-on which allows you to automate your inventory across all channels, better manage suppliers, sell more through bundling, and gain product performance insights. This solution is fully integrated into your shipping workflow. As you fulfill orders and restock products, well track all of your inventory behind the scenes, keeping everything in sync.


ShippingEasy Features

  • Barcoding / RFID
  • Cost Tracking
  • Custom Pricing Models
  • Inventory Forecasting
  • Inventory Optimization
  • Inventory Overview
  • Kitting
  • Multi-Location
  • Order Entry
  • Purchase Order Management
  • Reorder Management
  • Search / Filter
  • Serialized Inventory Tracking
  • Shipping Management
  • Supplier Management
  • Traceability
  • Transfer Management
  • Warehouse Management

ShippingEasy Reviews Recently Reviewed!


Customer rep was great! Very patient! Helped me until the problem was solved!

Feb 21, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: I like that this software is linked to my Bless account so that I don't have to copy/paste addresses,

Cons: This software is not nearly as user friendly as Stamps.com so I might just keep copy and pasting my orders.

Excellent & focused knowledge led to resolution of my problem in 90 secs.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There has been a profound impact to the cost savings within my operations due to the removal of most friction within my shipping label workflow. Eliminating multiple page loads and providing a batched funnel has saved me more than the software and service will ever cost.

Cons: Batching multiple length labels, such as 4x5 and 4x6 and 4x8 in one batch on 4x8 stock centers the smaller labels, with no known way to change the offset on top -2.5 inches. A problem on the outer edges of use cases, I admit, but I was ready to pull my hair out until I called for workaround.

Overall: We saved a bunch of money and time, streamlined our workflow, and added all the savings to the bottom line!

Terrific software, solved a multitude of problems for us. Excellent A+ customer service.

Feb 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, accurate. Great customer service by phone if any problems or questions come up. Highly recommended.

ShippingEasy has made our shipping process run much faster. Very Satisfied!

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Best feature - it sends out the shipping notification to customers, so we no longer have to manually do it. Website it very easy to navigate. Customer service is fantastic! Very friendly and helpful as soon as you call.

Cons: A feature we would like to have would be to add an additional note to the customer on their shipping email. (For example, to let them know one of the items they ordered is out of stock)

Team helped set me up!

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am getting started now with shipping easy and I'm very excited! I was confused on how it worked, but I feel confident now. Thank you for all the help!

I was so frustrated try to set this up. Cory helped me so much and didn't make me feel incompetent.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that it links with LuLaRoe Bless!!! This will save me TONS of time which means I will have more time with my family. Who wouldn't want that?!!!

Cons: I found it very difficult to set up. I work full-time during the day and I had a difficult time reaching support during their operating hours. I would call after work and they would already be closed.

Awesome software

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Has everything I am looking for in a shipping software. And to top it off fantastic support which can help you with any problem you may have.

Cons: Wish I had the option to get lower shipping costs as I ship more. And wish they had an option for 3PL (either ShippingEasy or a company they are connected to)

Wonderful! We had a hard time figuring out how to do what we were trying to do but he figured it out

Feb 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It does SO MUCH! I love how it pulls in all of my customers information and not only that I get to send out emails at the touch of a button! its amazing!! Thank you!

Love this solution

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I use shippingeasy regularly. I love how it integrates with many ecommerce sites. I can also use thermal printers like the dymo or zebra to make professional looking shipping labels.

Cons: it doesn't pull payment for each order or invoice you at the end of the week. instead, you have to load your account similar to a gift card. this means you have to predict how much you will ship. and if you are short then you have to load it again. this makes a mess of my accounting.

Shipping Easy wipes the floor with ShipStation's tears

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is second to none The Shipping Easy team is super responsive, and work to gets things working for their customers. In addition, they are continually adding new features, like the marketing tools, which blow away ShipStation.

Overall: Daily workflow is enhanced with a powerful and functional shipping service.

Cory is the best! Super helpful every time I call in!

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is beyond easy to use. A few simple clicks and my packages are swiftly on their way. I love love love that it's integrated with my Lularoe Bless account. Makes an already easy system even easier. Thank you for making my seemingly long tasks a breeze.

Overall: This makes my job shipping orders so much quicker than standing in line at a post office. I can do it from the comfort of my own home, in my pjs, at any hour of the day!

super easy and fast!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the customer service team is top notch especially matthew and shipping easy integrates with my business seamlessly its almost like having to do no work at all to ship!

Simple to use Shipping Program

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shipping Easy name does not like. It makes shipping super easy with customer management and easy to print labels.

Cons: The label setup took a little bit of work to get perfect. Once it was setup I had no issues.
Getting refunds when shipments are cancelled do take quite some time.

Amazing customer service!!

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes my life much easier with user friendly shipping solutions. The customer service is exceptional and take you step by step if you have any issues! They make sure your problems are always resolved (even when it's your inexperience rather than an issue with their software).

The support staff is amazing for ShippingEasy! He been a fantastic help with any and all issues we have wi

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, great interface. ShippingEasy is a great product to use and easy to earn a well. Thank you!

One of the customer rep was very helpful and knowledgeable! She provided me with exactly what I needed SUPER fast!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, and the customer service is wonderful! I like being able to have saved customer information.

Overall: Ease of use and streamlining my already limited time! It helps run my business professionally and keeps my customers informed!
My con was importing new customer information with each new order, but with the recent LuLaRoe Bless integration, I am loving it so far!

Amazing! Love their product, price and customer service!!!

Feb 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price - I've checked everywhere for a software program that fit my needs and was affordable. This one is an answer to my prayers!!

Cons: I wish I was notified when an item in stock sells. I do not stock everything, I have returns, so I can have just one size in stock. I have to physically look before processing orders.

Overall: Affordable and an answer to my inventory nightmare!

Amazingly Perfect!

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy, Affordable, Integrated with our POS system, and Customer Service is AMAZING! I would recommend this product to everyone!

Overall: It helps me to easily ship our products in a timely fashion to all of our customers who need it. Thank you for such an incredible and affordable system.

This makes shipping easy

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of comparison for rates
Automatic population of orders and labels is the best
Ability to set rules for certain shipments

Cons: The rules are not as easy to set as they should be
There should be more than 10 quick ship settings

The support staff was incredible. I was putting out a fire in my store simultaneously and she was patient

Jan 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: software is scalable and easy to use. it has great filtering abilities so that we can prioritize shipments

Matthew was very patient and helpful in helping me add a store to shipping easy

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I find that Shipping Easy has excellent support that is always available and I like that the app is ease of use

ShippingEasy makes it fun to ship products. I love that when you dial them, a real person answers!

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Grouping in batches, setting shipping rules and easy end of day reports. ShippingEasy customer service is really what makes the software convenient. If you have a problem, you dial the number and a real person answers without any wait and you get your problem solved in minutes.

Cons: It isn't always easy to see whether a package is a 2 day or 3 day ship with priority mail until the label is printed.

Melody was very quick and helpful in answering my questions.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the service is always quick whenever I have questions about resolving issues with shipping easy. This software makes shipping super simple and makes my time more valuable. Shipping easy is simple for international orders as well and helps cut down the wait time in the physical post office location.

Cons: The only problem I have is that my scale will sometimes disconnect for no reason and I have a hard time reconnecting it.

I have loved using shipping easy the past year.

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Customer Service has been amazing. Rewa & Matthew really helped me through a stressful new computer install on a bad day.

Cons: The Front page isn't intuitive. Every time i log in i have to look through tabs to find what i need.

Customer rep., just like everyone else on this team, are efficient, friendly and very helpful.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The people and ease of use. The price is completely worth the service and support that one gets. Very happy. I find the whole system works very well.

Capterra-loader

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue.

Cons: There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better.

Overall: It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use!

Amazing, best customer service, so user friendly

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The fact that they actually answer their help line. Their staff is knowledgeable and make everything VERY easy to understand (like Corey today :) )

It gets the job done

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I can ship things quickly and relatively easy. Customer service is AWESOME (cust support rep was super helpful today)!

Cons: The connect easy part is NOT easy. Several times I have been kicked off somehow and I always have to call customer support to get it fixed.

I needed chat help ASAP and Rewa helped me quickly and efficiently and was a pleasure to speak with.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The customer service is always the best. I will pay more for good customer service than pay less and get no help. I am always satisfied when I need help.

Cons: For some reason, I can't log in with the regular website. I have to put app1 before the address. Not entirely sure if that's even Shipping Easy's fault. That's it!

The support staff helped me immediately, and I never felt like his responses were scripted

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I'#39;m still learning the software, understanding how it will fit into our logistics chain. I think it can replace a lot of things, but I need to figure out how to tie it into our order system to get the correct order numbers, etc. It being able to use our FedEx negotiated rates, as well as commercial USPS rates is very nice.

Overall: Saves time, consolidates

Excellent service!

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Someone is always available to chat and help when I need it. The system saves my customers information making it simple to print a shipping label for their products. Printing labels is as easy as a click of a button.

Cons: It takes a bit to figure it out. I had to chat with someone right away to get answers to some basic things I just did not understand about the system.

Excellent software, and even better customer service!

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that this Shipping Easy allows me to effortlessly create email marketing campaigns that are visually appealing and effective. I also really appreciate the customer service from this company. I utilize the Chat feature whenever I have questions, and it is clear that employees like customer rep go the extra mile in ensuring that I all of my questions are answered.

Cons: The only difficulty I have had with this software was the process of adding email addresses from our email mailing list to the Shipping Easy customer list. However, rep assisted me on this issue today and (nicely!) pointed out the mistake I was making.

New generation of shipping software

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Shippingeasy, as the name implies, has made shipping easy! The cloud-based software is reliable and feature-rich. I love the ease of creating return shipping labels and marketplace integrations for automatic order import.

Cons: Could use improvements in address standardization. I did contact support one time and the response could have been more helpful.

Capterra-loader

Customer service awesome

Dec 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: speeds up my business so I can move product faster. Keeps customer info on file for future reference.

Cons: takes some time to figure out set up at first; integration with my invoicing system would be nice! Ex: paid invoices are flagged as ready for shipping.

Easy, seamless, helpful, convenient

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it is very clear about what I need to ship and I can easily select how to ship it. Great customer service, great reporting.

Cons: That after you submit an order for shipment you have to wait about 4 seconds till the dialog box disappears to work on another order.

Overall: Running my business easily

Matthew was EXTREMELY helpful in my nightmare situation of my zebra printer not working!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Your helpful staff! I would have been 100% lost without the ability to be able to get my issue fixed via your chat system.

Cons: It seems to be touchy with printers and printer names as I believe the issue I had was someone had simply changed the name of the computer being used.

I am not the most computer savvy person and I find it easy to navigate.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is great when I can't figure something out. The people are pleasant and very helpful and easily available.

Cons: When I am combining orders the software threatens me that it can't be undone! It makes me nervous every time.

Fixed with the help of a professional, Jessica, after several hours of frustration!!

Dec 16, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent software when it runs correctly. Super fast printing, economical, and sizes to fit any label/parcel.

Cons: Downloading and hooking up to ConnectEasy and my labelwriter was more headache than I needed. Wishing there was a more intuitive software download/instructions for linking everything.

epic

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: pros only every business need this. Makes having an online business fun. Our rep is a pro and it great to have her in our back pocket when we need support.

Overall: make shipping a pleasure

The absolute BEST customer service in the WORLD!!!

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. This product has been easy to use from day one. The help with integration was phenomenal, and any time we call customer service they are helpful, calm, and pleasant to deal with. We really like everything about this software.

I really appreciate the customer service at ShippingEasy!

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it updates all the marketplaces with the tracking and I like that you can set automated shipping rules so you only have to do a couple of clicks to print the same kind of item.

Cons: .

Overall: It really does make the shipping easy.

New to Shipping easy for my company and thus far it has met all of my expectations.

Nov 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It does what it says it will! I don't have to hand write labels! The ease of being able to review all of my pre-orders is excellent and something I would have had to deep due into the back office of my website for had I not decided to use shipping easy. Learning how to navigate the site was easy with the use of the support time on hand to be called and they were always extremely friendly when directing me to site offerings.

Every time I need help the Shipping Easy people help me!

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is fairly straight forward even for a non computer person. I have been thrilled to talk to live customer support every time I have a question.

Cons: It does not do it all for me. I still have to do my part... Really though, it is all right because it is fairly straight forward.

Overall: Easy to run our shipping!

Melody, my customer service representative, provided me with exceptional customer service!

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how integrated this software is for my WordPress website; the ease of use coupled with the user interface really makes it beyond compare.

Great!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very flexible and customizable. I like the additional flexibility of manual order packing slips which I just learned about.

Cons: Variations in USPS CPP vs. other sites. For some reason rates tend to be higher than that of Shippo or others

Great customer support and easy to work with!

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity of the software is great and easy to use. The program is straight forward and I love the ability to auto print labels.

Cons: There really isn't many I just wish the software would integrate with reverb platform every other platform connects well with shipping easy.

Overall: Ease of shipping.

Shipping Easy has always been amazing to work with since I first began with them.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love how it automatically populates all of the important information so it only takes me just a couple of minutes to finish what I need to do per package. Also their customer service is truly amazing!!! everyone there is extremely well trained and helpful. I tend to use their chat feature when I have a question.

Overall: how quickly and easily I can get my orders processed.

Customer service is so much better than ship station

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I can actually call someone and get help. They even helped me understand how to automate even more of my shipping. It was their suggestion to give me more help.

Cons: It does not let me change carrier according to day of the week. Please add this feature soon. Let me know as soon as it is implemented.

Customer service is always so helpful and personable.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shipping Easy lives up to its name! It's so easy to use and a HUGE time saver! I love being able to combine orders, and it's integrated well with my Shopify store. Very happy!

Overall: Time saver, organization

Very easy to set up and use . Great interface - great customer support

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Interface ! Print is easy and super convenient - fast! never giving any problems - I used Shipworks -and it was a nighmare compare to Shipping easy - Love it

Overall: ease of usage

Cory was VERY helpful. He went above & beyond his job duties to help me fix an issue (w/ my printer)

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Honestly, I like that its easy to use. You walk us through it when we get started and the help line is KEY!! Thanks!!

Overall: time savings is the biggest

The best customers service of any company I have dealt with over the past 20 years in business.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Software is easy to use and it has minimized shipping mistakes. A human always answers the phones quickly and issues are normally resolved within minutes. I researched many companies before I selected Shipping Easy. One of the most important aspects of my selection process was having a company that could help me get up and running with minimal effort. They held our hand through the process and basically set up everything for us and then went over everything to help us hit the ground running. I have never had this level of customer service from any other company.

Cons: The 35 character limit for international shipments has been a huge issue for us. I still use an alternative Endicia account to print international addresses with the 35 character limit issue experienced in Shipping Easy. I know Shipping Easy is actively working on correcting issue and feel certain they will resolve it in the near future. If not for this little challenge they would have received all 5 star reviews. Even though this issue has been a challenge for us I still love the software and will continue to use it.

Pretty cool software

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their interface is super easy to use, love the features they already have. And the tech support team are all rockstars!

Cons: It takes time for new features to release, but the good thing is that we're able to log feature requests in the tool.

Overall: Making shipping a breeze!

Cory was very helpful and found the problem I was having.

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, very very great, fast customer service. They walk you through step by step and always find the problem.

Cons: It's confusing in the beginning to have to download the connect easy program and get the printer all connected, but once it is set and ready it is easy.

Overall: Fast easy shipping from my home, customer service all hours of the day and night.

We use this software for our eBay department. It is so easy to use!

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how clean the overall look of the program is. It's easy to navigate. Always great customer service.

Cons: I wish you could have more options to search for a previous package. Sometimes it won't pull up a past order on the customer's last name, even though that is a criteria you are supposed to be able to search by.

EXCELLENT customer service. A actual person answers the help line number which is clearly posted.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and intuitive to figure out new things. The best thing is the customer service. The help line number is clearly posted on the main screen and is answered by a friendly and knowledgeable person that has always been able to quickly answer my question. Their great customer service is really appreciated!!!!

Cons: Wish it would keep a longer shipment history timeline so I could look up older shipments to confirm addresses

can't live without it now that I know about it

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Super user-friendly, very powerful, a must for multi-platform selling. The customer service reps is awesome, but really they are all super helpful

Support team has been great to work with. Love the main interface and design.

Oct 25, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Software is clean and easy to navigate. There are several features that I wasn't even aware of until speaking with support. The connecteasy feature is great and the reports are all easy to run and have all of the information I need. Integration with WooCommerce was super easy to set up as well.

Cons: Would love to see the ability to assign more than one admin to an account and to be able to have client specific inventory and reporting under a single master account. I am running multiple accounts right now to make up for the lack of these features. Would also love to see integrations with CRMs such as Limelight, UltraCart, and Konnektive to name a few.

Overall: Easy shipping interface and inventory management were the main things I was looking for. This software does a really good job with both.

Really wonderful

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simplicity but with full features and great support. It allows us to streamline our shipping and orders and they add new features often.

Cons: I can't think of a con. I guess even more integrations with WooCommerce would be cool but they are doing great so far.

OK but i need more

Oct 20, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: it is OK but for almost a year it didn't seem they have developed anything new.

Pros: great customer service, easy to use. you can actually talk to them and ask questions. they are very patiant.

Cons: inventory not so clear. i was trying to find out how much was initially added... couldn't find it. cost way too much for the value, missing reports, not a lot of integrations

Great stuff.

Oct 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Bulk shipping and quick ship are FANTASTIC

Cons: Meta data of releases gets mixed up. International customs forms use the same variant for each item despite our product having several colors. Many products for some reason all have the same product image once imported from shopify, etc. Shipping Easy can sometimes confuse weights between CD and LP variants, making it unreliable.

Melody is amazing. I moved and my devices were not showing up. Melody solved all of my problems.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No double data entry!!! I love it that I don't have to re-enter addresses, enter scale readings, or fill out customs forms except to verify HTS codes.

Cons: No cons. It's great. I have no complaints whatsoever about the software, except I suppose that I had to jump through some hoops to get it reconfigured properly after my move. But Customer support representative helped me so Shipping Easy gets thumbs up.

Smooth and pleasant facilitated by support team.

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: One of the customer representatives was helpful and facilitated a fluid exchange of information. Even offered information I didn't know was available.

Overall: Ease of use. Good formatting.

I contact Support via chat and Account Manager was so helpful! She was patient and thorough.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love its that is easily integratable to other softwares, we use it with platforms and always find it easy to connect.

Cons: I wish the reports were more customizable. I would like to have secondary controls for inventory management. Currently, I exported the daily shipped report and from there I enter in a secondary spreadsheet .

Does the job, easy to figure out, Best customer support! always know their stuff and very friendly

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saves me money compared to other sites, and I especially appreciate the ability to batch shipments. Batching is a big time saver.

Cons: The only thing I can say I a unhappy with is having to tell it to save addresses. It would be so much more helpful if it did it automatically; I don't always remember to tell it to save.

Overall: easy, timesaver, fantastic customer service

I swear ya'll have THE. BEST. LIVE. CHAT. SUPPORT. IN. THE. LAND. EVER!!!

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Very easy to get answers when you have questions. Support goes above and beyond when assisting us.

Cons: No barcode scanning included in software solution. Don't like needing to purchase a separate software to implement barcode.

I absolutely love everything about SE! Best decision I made for my business.

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I was hesitant to leave at my previous program out of convenience. I had no idea what I was missing. I love everything about this shipping software. I feel like it goes above and beyond. The ease of the platform, the convenience it brings to keeping order info and tracking in one place, the many features it offers and the customer service, all make running my small shop business so much easier.

Cory was amazing in helping me with kindness and expertise.

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I most like the customer service, every person I have spoken to has been really knowledgeable on the software and have helped me with ease.

Cons: I do not like the way the back key works on it. That is where I usually get into trouble. But customer service always bales me out quickly.

Easy to use, mostly self explanatory, and great support team behind it when you need them.

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly, organization and location of everything makes sense and feels right. Alot of options for reports, and rules.

Cons: The only issue we came across that is a disappointment is the fact that there is no second warehouse option. SO if you have two different locations you will need to keep track of inventory only on one.

Overall: Automation of inventory and shipping all in one place

I've been using ShippingEasy for almost a year now, and I'm extremely satisfied with it

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easily it integrates with my online store, and how it handles shipping discounts, and the option to save my preferences.

Cons: I would love it if the software could integrate with Kickstarter, honestly that's my only complaint about it.

I've been a huge cheerleader for shipping easy. I've tried them ALL!

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of USE! Seriously, I've tried tons of software. This is by FAR the easiest, cleanest and user-friendly set up for shipping.

Cons: Barcoding is useless. That could REALLY be worked with. when items are packed and scanned, inventory could be updated accordingly.

Overall: I've grown exponentially. I ship quickly and I am bulk batching like a champ! It's a HUGE time saver.

Excellent experience. Super easy to use. Makes my life so easy.

Aug 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so easy to use. I can track my packages with just a glance. I pre-set my shipping requirements because almost everyone weights the same. It's just too easy.

Cons: Refund doesn't show pending. There really isn't anything else I would change. The mobile interface could be updated but overall, amazing product.

ShippingEasy enabled me to increase output while reducing the hours worked.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it aggregates all of my e-stores into one shipping solution & avails me of commercial plus pricing.

Cons: The price! Reduce my monthly fee! I'm always happy paying less money for services I use--what small business owner isn't?

Overall: Increased output, fewer hours worked, money saved on postage. No more going from site to site to site's admin panel to print out packing slips and automatic submission of tracking IDs is the BEST.

Huge Time Saver!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program saves me soooooo much time! I spent the time to setup all of the auto features and now my shipping takes a quarter of the time it used to!
I'm pretty happy with it! There was a small learning curve but all of the info is there for you! I even took one of their classes on email marketing to help but it turned out to be super user friendly when I tried.

Overall: Saves me an insane amount of time!

Perfect!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shippingeasy makes it easy to ship all our orders. You don't have to be a genius to use it and if you can't figure it out the team at shippingeasy is always there to help.

Cons: One thing I don't like is you can't do 1 of 4 shipments so all 4 labels come out for one person with 1 of 4, 2 of 4 and so on.

The best shipping software for your money

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Free option that lets you ship up to 50 labels Easy re-print and refund of unused labels Easy to batch print packages by weight, zone or speed Integrates with Shopify seamlessly Can print custom (one-off) labels

Cons: Top menu options could be more intuitive Only integrates with USPS Custom label creation not super intuitive (but you can figure it out with a little poking around)

The support staff is AWESOME

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Relatively easy to use. The CHAT SERVICE. WHY does every company not offer this?!

The support staff was incredibly patient and just spent the last hour/hour and a half helping me print 140 labels, so I didn't have to do them one by one. *tears of joy*

Excellent service from Taylor. She totally solved my problem and saved the day!

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Fairly intuitive. Good reporting. Interacts well with our WooCommerce/Wordpress ecommerce platform.

Cons: I have been using this software for around a month. As such, I do not have enough experience to indicate negatives.

Amazing

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very user friendly, easy to work with and makes my job easy. The customer service team and myself will be enjoying this software everyday! Also, the customer service rep was great and very helpful, overall he made our experience even better with such great customer service!

Shipping Easy has the best customer support out there! They have fixed my problems again and again!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is great, but the customer service is outstanding! I can always count on someone answering the phone, speaking English the way I speak it, and solving my problem, or giving me an easier way to do what I'm trying to do.

Overall: My shipping is streamlined, quick and easy. Customer service is great!

So great and easy to use!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How it syncs my PayPal customers info right into my Orders list with no issues! And the customer service is Impeccable! So great and easy to work with! They walk you step by step through what you need help with.

I was having trouble updating my card information for USPS postage purchases ; Thanks Bailey~

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's pretty user friendly. Not know anything about the software I am able to set up shipments by simply following the steps.

Cons: You have to flip between queues more often than I would like, but as long as you have done a few packages you begin to understand the workflow.

Matthew was awesome! He helped me figure out why every order was printing twice.

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its easy to use and customer service is always helpful. Shipping Easy provides a place where all of our orders are organized and in one place.

Cons: Sometimes our orders double print and sometimes the system can be slow. Other than that we really haven't had many issues.

Overall: Its a fast and easy way to ship out our online orders on a daily basis.

I have had to chat with them twice both times with Jacen. It was great and easy

Jul 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their willingness to get things fixed. Most could probably do it themselves but I am a novice. They were awesome.

Cons: Having a 100 character minimum required. Wrong! Their hours for support. I need Saturdays. Xxxxxxxxx

Overall: Makes life so much easier not running to Post Office and waiting in line almost daily.

Customer service rep was AWESOME!

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so easy to use. You don't need to be a computer genius to use this software. And if you have a question the support team is awesome:)

the support staff was fantastic

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support staff was support driven and sales oriented. He listens, accepts faults moves past them and offers solutions.

To answer the question, the software's primary "pro" is it's ability to save time in shipping as well as data flow between my software and itself.

The added features like mass email is outstanding... This pretty much cemented my account with shippingeasy. This just simplifies my life and saves my company money.

I love it and that's rare for me to say about.... Software.

Cons: Moving from the orders page to the shipments page is odd. When I create a shipment on and individual order, I should be able to immediately setup my label to printed.

Your plug-in for wordpress/woocommerce did not initially work on my server. I was served the error: Warning: in_array() expects parameter 2 to be array, string given in /home/.../.../.../class-wc-shippingeasy-integration.php on line 21

I fixed this error myself by commenting out the line and reported it to customer support in an effort to help you guys out... No luck, I was brushed off.. And that was even after pointing out that I am my own webhost and willing to modify my Apache/PHP environment to match your requirements. So, I am running your software with my fix in it...

So that's a "Con"... You guys should be a little bit more open with people. Smart people do incredible things when they work with more smart people...

Overall: an easier daily life....

Easy as always, chat was helpful.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use across multiple cities/platforms. Anyone on my staff can print orders to me, or print shipping labels.

Cons: Nothing, it's all great. I would only change the customization options on the packing slips to pull a live image instead of a cataloged image.

Shipping easy lives up to its name!

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and takes the hassle out of shipping. The customer service is superb, and are super helpful and friendly in our chats.

Overall: Easy to use software, discounted rates and great customer service!

Excellent, efficient and economical

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple layout makes it easy to use. Flexible with useful options. Information can easily be edited and corrected between original input and final payment - this especially useful when formatting address details for international shipments. Always MUCH easier to input and operate than the websites at USPS and Canada Post

Cons: Only slight nuisance factor is the layout when entering a name and then having to insert the email address before the mailing address- so two "copy & paste" motions are needed at input.
One efficiency suggestion would be for the zip code/postal code to be entered first and using software such as "address doctor" to confirm and verify the standard street address.

Overall: Excellent, easy, efficient and economical - what more is needed ?

Biggest No Brainer ever

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, customer support is staggeringly responsive and helpful compared to competition and the software is quite logical to use.

Cons: wish i could program my orders and default packaging better than i can (could be a user error) AND would like the software to say "Fedex vs. USPS - and USPS wins by $1.45, go this way to save money"

Cory was GREAT in helping us with setting up our Magento store. Thanks Cory YOU ROCK!!

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy (as in the name) to use and has several functions to help you grow your business. Shippingeasy support by far is better than any customer support we deal with. The integration to either Fedex or UPS is easy to set up. We also use another store to import our online sales and that process is step by step on their website. If you still can't figure it out on your own then the customer service team will!!

Cons: Really the only thing that we wished we could do is search by Business name once a package is shipped and when searching for a name you can enter only the first OR last name and not the first AND last name. Other than that this product is great. I would highly recommend it if you are thinking about a shipping software.

Overall: Easy to use.

My experience with shipping is great!!

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything is so simple and easy. you save so much time. I just transferred to Shipping easy, et now shipping is easy. Just like its name.

Overall: Save time.

Best decision we've made for fulfilling consumer orders

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ShippingEasy app has drastically reduced the time it takes our staff to fulfill consumers orders generated from our website.

Customer service is great, tough to figure out how everything works.

Jun 15, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the pay on use return labels. We're a personal shopper service and ease of returns is very important! To pay some amount to print a label and not pay shipping unless its used is very helpful!

Cons: Its tough to figure out how to set everything up. The system is made for rules and automation, but our business is new and has some variation. Its been to navigate and use.

I've worked with multiple shipping platforms for my small business and Shipping Easy is the BEST

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hands down the best customer support I've every had! Both Brie & Cory were extremely knowledgeable as well as friendly. Understood what we wanted immediately and went about making it happen. The platform is geared for those of us while not tech savvy still need sophisticated software for cheap and easy shipping. For the cost this is truly the best shipping platform available.

Cons: I'd like postage to automatically be pulled from my PayPal account in exact amounts and not have to purchase in block amounts.

Overall: this has cut down my shipping time by half. The advantages of being able to keep my customers informed about the status and progress of their shipment is an incredible tool to help my business expand and grow.

Great customer service!!

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How quickly you can send out a package and the customer service. When I have a problem they always answer the phone and always help me right away.

Cons: .

Best customer service experience ever! This guy deserves a free lunch!

Jun 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service is the best around! They help to make it dummy-proof. Even a tech short busser like myself can use the site with ease.

IM having a difficult time setting up

Jun 09, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: It works with lularoe. It works better with mac. it also works with my printer and scale that a previous purchased.

Cons: not as easy to use at the last software. I having a a lot of trouble setting it up. I pretty good at figuring things out its a lot to get use too

Overall: It works with my billing platform from lularoe

Had problems with getting my batches to print but support staff helped me! He was wonderful :)

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Love that you have all of the filters for your batches. Great customer service. Love that it works with Shopify.

Cons: when the error symbol stays there after you have already fixed the address and weight and won't let you click on it to fix it again (because it's already fixed) and will not let you print the batch.

Awesome customer service, the best I have in a LONG time, he was amazing 5 plus stars to him

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything is spelled out for you and easy to walk through, if you just look for it, Took me a few secs to locate items but I found it and If I can do it you all can too and it is cheaper then the post office.

Cons: nothing other then scroll, not everything is put together, you might need to scroll to see the answer, but it is all there/