Who Uses This Software?

E-commerce sellers that sell across multiple channels such as Amazon, eBay, or their own website. ShippingEasy also includes automation, supplier and purchase order management, and reporting.


Average Ratings

431 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.00/month
    See pricing details
  • Pricing Details
    No contract, cancel any time, Free 30 day trial.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • ShippingEasy
  • www.shippingeasy.com/
  • Founded 2011
  • United States

About ShippingEasy

Inventory Management is ShippingEasys advanced product and inventory add-on which allows you to automate your inventory across all channels, better manage suppliers, sell more through bundling, and gain product performance insights. This solution is fully integrated into your shipping workflow. As you fulfill orders and restock products, well track all of your inventory behind the scenes, keeping everything in sync.


ShippingEasy Features

  • Barcoding / RFID
  • Cost Tracking
  • Custom Pricing Models
  • Inventory Forecasting
  • Inventory Optimization
  • Inventory Overview
  • Kitting
  • Multi-Location
  • Order Entry
  • Purchase Order Management
  • Reorder Management
  • Search / Filter
  • Serialized Inventory Tracking
  • Shipping Management
  • Supplier Management
  • Traceability
  • Transfer Management
  • Warehouse Management

ShippingEasy Reviews Recently Reviewed!


Very organized

May 17, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The support team is great. The marketing email function is integrated with your ecommerce site, so it is easy to automate targeted emails.

Cons: Some of the integration got a little complicated and required some technical expertise. But other then that, great.

So far so good!

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration with LuLaRoe, great customer service from Rewa! I am getting ready to watch the LLR specific stuff.

Cons: None so far!I'm still very new to it though, so I'm learning the differences in this and what I used before (stamps.com). I wish I could figure out how to import my addresses I had in their system.

Capterra-loader

Excellent software and service

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to use ShippingEasy. Integration, automation and every part of the process is simple and efficient. I've used their competitors' products and they just don't compare. They provide so much value for what they offer that I won't use any other software but theirs for business shipping.

Cons: After giving this question much thought, I really don't have any complaints. I don't think there are any cons to ShippingEasy at all. Great product!!

Excellent

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use! The support team is fantastic and very helpful. Saves a lot of time in our business.

Cons: I can't say I have noticed any cons so far. It is very easy to use, with customer service being exceptional.

A lot of great functionalities!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Besides the functionalities they have great customer support. The marketing emails functionality is integrated with the inventory management and ecommerce store so it is very easy to automate highly targeted emails.

Cons: The user interface for the marketing emails is not the most easy to use, but the support team is very helpful in helping you figure it out.

Capterra-loader

Great to organise all our shipping

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fact that there is a clear and easy to understand audit trail which comes in very handy for our customer service team.

Cons: Some of the integration with our other systems got a little complicated and required some technical expertise.

Melody is very accommodating

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is accessible because in just one click assistance will easily come my way and with detailed answers and also accompanied by their knowledge base where I can always go back and review in case I encounter the same issue

Cons: The software has limited areas to describe the issue, sometime we have to more descriptive so that the other person can understand what we are referring to

Overall: accessibility and convenience

New to this product, but encouraged that it can support us with growth.

Apr 25, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Price reasonable. We like the Priority Insurance. Staff very knowledgeable about product and all its features.

Cons: The software is a little clunky for generating manual orders, but very smooth for online order label generation.

Awesomesauce

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Fairly easy to use, everything is integrated with our shipping accounts. its already in our bookmarks?

Cons: Hard to compare rates, not sure im doing it the best way. The dimensions change when you try and quote a different shipping method

Quick, efficient and helpful!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Customer Service is top notch, Melody had my request fulfilled and returned to my normal day within minutes!

Cons: No complaints. I enjoy the ease of the software and understand there are some integrations I'm not even utilizing to make it even easier!

This is a great program and the support is excellent!

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use. The filters that allow us to choose different stores and categories are excellent.

Cons: Can't really think of anything that we don't like about the software. In shipping history it would be nice if the latest orders that were printed would always be on top.

Overall: It has drastically improved our efficiency in being able to process orders without mistakes.

Even if I get stuck they walk me through step by step! Rewa was amazing and SO helpful!

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use! It auto uploads addresses from my orders! And hasbatch printing so I can get it all done at once! So good!

Cons: WS transfers don't show the name of the person on the order page. So when doing batch printing with those I have to do more checking to make sure the right item goes to the right retailer.

Overall: Time saving!

Staff was SO helpful and polite in helping me with my issue! They made it super quick and easy!

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use and so far it seems very quick and easy. I like the simplicity and all the help you have makes it simple to figure out issues

Cons: I haven't experienced anything thus far that I am dissatisfied with. I will be sure to give you more feedback if that changes in any way.

awesome and great

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the easy in printing and the time savings it allows versus having to use a separate software to print

Cons: The set up is difficult to say the least, but helped me through it and was wonderful and patient

Overall: save money and time

The Only Shipping Software that Worked for Me

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My business buys product from the customer (instead of the other way around). I used to have to manually generate a shipping label, cutting and pasting into paypal ship now, the order #, the customer address, I had to manually calculate the weight...it was tedious, I actually cringed when I got new orders, not good if you are running a business. A friend said I could purchase shipping software to do that, but none of the apps could be customized to automatically send a shipping label to a customer for them to use to SHIP TO ME. Then I tried ShippingEasy, oh my gosh they had a work around for me! Now, with a few clicks my customers receive a shipping label, it has their order # on it, AND it sends them an email! All with a couple clicks! So happy! Now I am happy to get as many orders as I can.

Cons: I have no complaints. This software does what it is supposed to do, make my life easier. Customer support is great.

Melody was fantastic and fixed my issue very quickly!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I find it very easy to use! All of the representatives are great! I think that's about all I can say about it!

Cons: Nothing really, just the reasons I've had to contact customer service for issues but nothing wrong with the software!

Really great support team.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Special thanks to support team for the support team, as well as the dev team. Together we were able to solve the issue I had with my store. , in particular, stuck with me for a few hours to get it resolved

Cons: Would prefer if they used REST API over SOAP, but it still works
not really much else to say about cons...

Capterra-loader

Melody was exceptional

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and reports are easy to pull up, always accurate and the customer service is amazing. Melody was super easy to work with today and was great!

Cons: Nothing very easy to use, I would like the price to be less per month and that would be great :) I don't think there is anything else

Batching Shipping Labels with Melody

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly and easy to set up. Any questions that I had today I got answered via Live Chat with Melody who did a great job showing me where to find the answers and hands on advice on how to make things work for the best benefit for our business.

Cons: At this point I see no cons with the shipping program. Excellent customer service and product - have only been using system for 4 days.

Great Shipping Software with Good Discounts!

Mar 30, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The program has a fast workflow and makes shipping a lot of packages a breeze. The rates were very competitive.

Cons: At the time we were using them we found a lack of integrations needed for our business. They were missing a few of the marketplaces we use, and the QuickBooks integration was not yet up to par.

Overall: Fast Workflow, and Competitive USPS Pricing.

Always awesome customer service. Best for anything ive used!

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything but love how much information it pulls over from my shop and all the features that go along with it. It's user-friendly and when I cant figure it out Customer Support is always helpful.

Cons: Drawing a blank. It WAS that i had issues with the printer disconnecting all the time but the CS rep was able to help me figure out the problem and now I wont have the issue again!

Overall: It saves so much time and with the other features it allows me to stay connected with my customers needs.

Shipping solutions for small/medium size business

Mar 28, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: This software was easy to implement and didn't have a ton of prep time in order to go LIVE, which is good in a quick moving small business.

Cons: I didn't really like all the features - I felt that ShipStation offered more of what I needed, which was the ability to get as "hands-off" with my orders/shipping as possible.

ShippingEasy is power at the tips of your fingers, with limitless savings.

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software though it may look simplistic provides a plethora of neat tools which one person or a business can use to take advantage of the market. The ability to do almost everything in one from printing labels to marketing strategies and recommendations. This software is an invaluable tool to any business or person.

Cons: My least favorite thing about ShippingEasy is that it takes a bit of a minute to process certain things, and also that it doesn't provide global shipping, to small business areas like certain Caribbean Islands. I though believe as business grows so will their destinations.

Overall: Its provided me with an insider look at the whole shipping process and what it takes, from labelling, to inventory, to reconciliations and more.

Capterra-loader

ShippingEasy makes shipping easy!

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Labels are created easy. Can use USPS and UPS accounts through the software. also come with packing slip which is helpful

Cons: I think that it needs to have more interrogations. Time consuming entering in every customers mailing information.

Great

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is great. Any questions I have they are quick to answer and help out with. My most recent experience, she took time to make sure I was able to get through the process I needed to fix my billing

Cons: It is very time consuming entering peoples information to prep for shipment. Since the program synced with BLESS and paypal it has helped quite a bit

One of the customer rep is awesome. Shipping Easy is terrific and their customer support is the best!

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything, It's Christmas and everything is wonderful. Software is easy. Perfect to use. The rep is wonderful!

Overall: It's Christmas and everything is wonderful. Nothing negative to report. Software is fine. Excelnet go use it!

Customer rep. helped me in a matter of a few minutes

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Quick and easy to use. Appealing platform and several updates. We have used other platforms in the past that were not as user-friendly

Cons: There is nothing we dislike about this software. As mentioned, it is easy to use and we do not encounter many problems with Shipping Easy

Customer service is always helpful and pleasant

Mar 22, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: ease of comparing shipping rates, convenience of having our e-commerce website linked to shippingeasy.com platform

Cons: HATE that some orders take too long to sync, at least weekly we have to contact customer service to have them do whatever they have to do to sync our orders, typically happens when we receive an order same day.

Affordable and an Ecommerce Must!

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is wonderful, they have excellent shipping rates which allow us to be able to charge flat rate shipping at a low fee for our customers while still making a profit for our business. The interface is easy to use and is a great value for your money. It integrates easily with Woocommerce and we are very pleased.

Cons: The user interface could be a bit cleaner which can cause a bit of a learning curve for some at first. Also if they added a feature to calculate shipping at the checkout for the customer this would make them even more phenomenal!

ShippingEasy has reduced the time I spent processing shipments by 3/4. Anything that saves time wins

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it automatically imports order information from Prestashop and keeps organized records of all the shipments

Cons: I don't like that there isn't a plan between 400 packages a month and 1500. I tend to ship about 420 or so and end up having to pay the difference for a lousy 20 packages

We had trouble installing a new printer but Bryan was extremely helpful in troubleshooting it for us

Mar 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Brings all the platforms together in one location rather than managing them separately. Its a great service

Cons: every login can only have one printer configured, i wish there was an admin login so we wouldnt have to call everytime we want a new printer configured

Great Customer Service with software and label preparation, min hold times/quick call back featur

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy to use, convenient, quick label printing. Dymo label printer sometimes jams up but I think thats a different issue. No other problems

The best shipping software out there

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shipping Easy guarantees the lowest shipping rates, which usually tends to be the same across similar platforms but there have been a few times where I noticed it was actually lower. Love that.

Cons: Not a fan of their pricing tiers, the standard tiers don't include very many features and the professional tiers are somewhat pricy

Happy and going on 5 years!

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My technologically-impaired mother can use it! Commercial Invoices and tariff codes can be modified (in the instance of a warranty replacement, for example). USPS verifies addresses and often generates errors, which are helpful in alerting us to customer mistakes. These errors can be overridden as well.

Cons: Wish NAFTA Certificates of Origin and Commercial Invoices could be electronically submitted with UPS. Also wish the history would go back farther than 90 days. Six months or a year would be great!

Overall: Streamlines shipping! And it's easy as the name implies!

Great timesaver for SOHO type of business that you won't outgrow anytime soon.

Mar 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Commercial plus USPS pricing.
Reduces greatly chance of shipping errors over cut & paste methods.
Updates marketplace and your own storefront platforms of shipping status all from one application.
Very good customer support. Thanks to the team at Shipping Easy!

Cons: There is a bit of a learning curve, but Shipping Easy will onboard you with assistance. Over time you will need support much less often.

Cory was wonderful and was able to trouble shoot my problems quickly!

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: this product is very easy to use especially for someone who doesn't know computers very well. its very user friendly!

Customer rep. was a great help in getting us into our lost account.

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is amazing to use, so user friendly. The program integrates nicely with my website to make shipping simple.

Top Notch and User Friendly

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple to use and integrates well with Volusion. I have checked into several other shipping options and Shipping Easy was clearly one of the best choices. I have been using it for years.

Cons: Does not always update the Volusion Store correctly, but I think this is more of a Volusion communication issue.

Awesome capabilties!

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Able to handle a large volume of orders easily plus it offers the capabilities of other pay services like MailChimp .

Cons: It's a bit pricey if you're a small business without a lot of volume. But the flipside is you'll never outgrow it.

Extremely Happy!!

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this Shipping Easy allows me to effortlessly create email marketing campaigns that are visually appealing and effective. I also really appreciate the customer service from this company. I utilize the Chat feature whenever I have questions, and it is clear that employees like customer rep go the extra mile in ensuring that I all of my questions are answered.

Cons: That after you submit an order for shipment you have to wait about 4 seconds till the dialog box disappears to work on another order.

Overall: Excellent software when it runs correctly. Super fast printing, economical, and sizes to fit any label/parcel.

very helpful!!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: this software is very easy to use. The customer service is amazing and always does a great job with helping out.

The best software to manage shipments

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best software to manage shipments efficiently, quickly and of good quality. They have very important alliances with the best package delivery companies.

Cons: On the other hand, we would spend accurate notifications of the tracking of shipments, both for the company and for our most demanding customers.

Capterra-loader

Good software to print labels and packing slips

Mar 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is easy to use once you understand how to use all of its functions. There are also a number of different options, such as, a quick print. You can also chat with a tech support online if you have any problems.

Cons: Once in a while, the software will not work right. For example, sometimes the quick print feature does not work and I do not know why. However, I was able to contact support and they assisted me.

Overall: It helps to save time when printing labels and packing slips.

top marks in all categories

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Prompt customer service. To me good customer service is the key to any business. A business may have the best features available but if there's no customer service to implement all those features what good does it do to have them. My favorite is QuickBooks. They are the best!

Cons: Shippingeasy could improve their customer service by having customer service available 24 hours/day, 7 days a week.

Overall: It does all of our shipping needs.

It is a easy and great tool to control your inventory.

Mar 14, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: 1. Integration with most major online marketplaces and shopping carts
2. Order management across all selling platforms in real time. You can also create manual orders by uploading a CSV file
3. Compare rates and services between all carriers
4. All sales channels in one place
5. Great tool

Cons: There are some comments I check on internet, and in my opinion the software is good, but you need to get more options to clients that are frustrated or have implement this tool. More customer support.

The best experience with a tool that facilitates the delivery of all your products

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: At first we did not know how to handle package shipments to each of the different states where we received the purchases, until an acquaintance recommended Shipping Easy which really makes things easier for you.

Cons: In all the time that we have been using Shipping Easy we have only found one flaw, that we would like to have a message service within your app where users can have a personalized attention about the status of their purchase

It was great. Also, great customer service - just had a great chat with Melody

Mar 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Since the integration with LuLaRoe Bless - the awesome click and ship options. As well as the ability to add $$ quickly to the acct. Helps keeps things moving.

Customer Service is very helpful and willing to make my life easier!

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Just loaded this today and have not processed but one order at this point. I will have a better feel once I am able to do a full day's processing.

Customer service was exceptional

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like all the extra features that are included. The customer service is absolutely exceptional! They really want you to like, use, and understand the products being offered.

Cons: It was a bit hard for me to set up, I found the software not as user friendly as some of the others.

Overall: Once understanding all the features, and how to use them. It's a great system that should make shipping much easier and streamlined.

Cory was great!

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Awesome customer service!!! Answered 100000 questions! Was willing to get me back on the right track!

Customer rep. was great! He was professional & patient. He set everything up for me, explained the process

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: So far, everything. Customer rep. is what I most like about it. He got me set up. I'm not sure what else I like yet as I haven't used in on my own.

I was having printing issues and one of the rep from tech support was awesome. patient and knowledgeable!

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to get up and running. I have never used shipping software before and this was pretty easy to learn.

Cons: website is a little different user interface than I am used to but you learn pretty quickly. Settings for printing were a little difficult to learn.

Customer rep was great! Very patient! Helped me until the problem was solved!

Feb 21, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: I like that this software is linked to my Bless account so that I don't have to copy/paste addresses,

Cons: This software is not nearly as user friendly as Stamps.com so I might just keep copy and pasting my orders.

Excellent & focused knowledge led to resolution of my problem in 90 secs.

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There has been a profound impact to the cost savings within my operations due to the removal of most friction within my shipping label workflow. Eliminating multiple page loads and providing a batched funnel has saved me more than the software and service will ever cost.

Cons: Batching multiple length labels, such as 4x5 and 4x6 and 4x8 in one batch on 4x8 stock centers the smaller labels, with no known way to change the offset on top -2.5 inches. A problem on the outer edges of use cases, I admit, but I was ready to pull my hair out until I called for workaround.

Overall: We saved a bunch of money and time, streamlined our workflow, and added all the savings to the bottom line!

Terrific software, solved a multitude of problems for us. Excellent A+ customer service.

Feb 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, accurate. Great customer service by phone if any problems or questions come up. Highly recommended.

ShippingEasy has made our shipping process run much faster. Very Satisfied!

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Best feature - it sends out the shipping notification to customers, so we no longer have to manually do it. Website it very easy to navigate. Customer service is fantastic! Very friendly and helpful as soon as you call.

Cons: A feature we would like to have would be to add an additional note to the customer on their shipping email. (For example, to let them know one of the items they ordered is out of stock)

Team helped set me up!

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am getting started now with shipping easy and I'm very excited! I was confused on how it worked, but I feel confident now. Thank you for all the help!

I was so frustrated try to set this up. Cory helped me so much and didn't make me feel incompetent.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that it links with LuLaRoe Bless!!! This will save me TONS of time which means I will have more time with my family. Who wouldn't want that?!!!

Cons: I found it very difficult to set up. I work full-time during the day and I had a difficult time reaching support during their operating hours. I would call after work and they would already be closed.

Awesome software

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Has everything I am looking for in a shipping software. And to top it off fantastic support which can help you with any problem you may have.

Cons: Wish I had the option to get lower shipping costs as I ship more. And wish they had an option for 3PL (either ShippingEasy or a company they are connected to)

Wonderful! We had a hard time figuring out how to do what we were trying to do but he figured it out

Feb 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It does SO MUCH! I love how it pulls in all of my customers information and not only that I get to send out emails at the touch of a button! its amazing!! Thank you!

Love this solution

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I use shippingeasy regularly. I love how it integrates with many ecommerce sites. I can also use thermal printers like the dymo or zebra to make professional looking shipping labels.

Cons: it doesn't pull payment for each order or invoice you at the end of the week. instead, you have to load your account similar to a gift card. this means you have to predict how much you will ship. and if you are short then you have to load it again. this makes a mess of my accounting.

Shipping Easy wipes the floor with ShipStation's tears

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is second to none The Shipping Easy team is super responsive, and work to gets things working for their customers. In addition, they are continually adding new features, like the marketing tools, which blow away ShipStation.

Overall: Daily workflow is enhanced with a powerful and functional shipping service.

Cory is the best! Super helpful every time I call in!

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is beyond easy to use. A few simple clicks and my packages are swiftly on their way. I love love love that it's integrated with my Lularoe Bless account. Makes an already easy system even easier. Thank you for making my seemingly long tasks a breeze.

Overall: This makes my job shipping orders so much quicker than standing in line at a post office. I can do it from the comfort of my own home, in my pjs, at any hour of the day!

super easy and fast!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the customer service team is top notch especially matthew and shipping easy integrates with my business seamlessly its almost like having to do no work at all to ship!

Simple to use Shipping Program

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Shipping Easy name does not like. It makes shipping super easy with customer management and easy to print labels.

Cons: The label setup took a little bit of work to get perfect. Once it was setup I had no issues.
Getting refunds when shipments are cancelled do take quite some time.

Amazing customer service!!

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes my life much easier with user friendly shipping solutions. The customer service is exceptional and take you step by step if you have any issues! They make sure your problems are always resolved (even when it's your inexperience rather than an issue with their software).

The support staff is amazing for ShippingEasy! He been a fantastic help with any and all issues we have wi

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, great interface. ShippingEasy is a great product to use and easy to earn a well. Thank you!

One of the customer rep was very helpful and knowledgeable! She provided me with exactly what I needed SUPER fast!

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, and the customer service is wonderful! I like being able to have saved customer information.

Overall: Ease of use and streamlining my already limited time! It helps run my business professionally and keeps my customers informed!
My con was importing new customer information with each new order, but with the recent LuLaRoe Bless integration, I am loving it so far!

Amazing! Love their product, price and customer service!!!

Feb 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price - I've checked everywhere for a software program that fit my needs and was affordable. This one is an answer to my prayers!!

Cons: I wish I was notified when an item in stock sells. I do not stock everything, I have returns, so I can have just one size in stock. I have to physically look before processing orders.

Overall: Affordable and an answer to my inventory nightmare!

Amazingly Perfect!

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy, Affordable, Integrated with our POS system, and Customer Service is AMAZING! I would recommend this product to everyone!

Overall: It helps me to easily ship our products in a timely fashion to all of our customers who need it. Thank you for such an incredible and affordable system.

This makes shipping easy

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of comparison for rates
Automatic population of orders and labels is the best
Ability to set rules for certain shipments

Cons: The rules are not as easy to set as they should be
There should be more than 10 quick ship settings

The support staff was incredible. I was putting out a fire in my store simultaneously and she was patient

Jan 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: software is scalable and easy to use. it has great filtering abilities so that we can prioritize shipments

Matthew was very patient and helpful in helping me add a store to shipping easy

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I find that Shipping Easy has excellent support that is always available and I like that the app is ease of use

ShippingEasy makes it fun to ship products. I love that when you dial them, a real person answers!

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Grouping in batches, setting shipping rules and easy end of day reports. ShippingEasy customer service is really what makes the software convenient. If you have a problem, you dial the number and a real person answers without any wait and you get your problem solved in minutes.

Cons: It isn't always easy to see whether a package is a 2 day or 3 day ship with priority mail until the label is printed.

Melody was very quick and helpful in answering my questions.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the service is always quick whenever I have questions about resolving issues with shipping easy. This software makes shipping super simple and makes my time more valuable. Shipping easy is simple for international orders as well and helps cut down the wait time in the physical post office location.

Cons: The only problem I have is that my scale will sometimes disconnect for no reason and I have a hard time reconnecting it.

I have loved using shipping easy the past year.

Jan 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Customer Service has been amazing. Rewa & Matthew really helped me through a stressful new computer install on a bad day.

Cons: The Front page isn't intuitive. Every time i log in i have to look through tabs to find what i need.

Customer rep., just like everyone else on this team, are efficient, friendly and very helpful.

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The people and ease of use. The price is completely worth the service and support that one gets. Very happy. I find the whole system works very well.

Capterra-loader

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue.

Cons: There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better.

Overall: It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use!

Amazing, best customer service, so user friendly

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that they actually answer their help line. Their staff is knowledgeable and make everything VERY easy to understand (like Corey today :) )

It gets the job done

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I can ship things quickly and relatively easy. Customer service is AWESOME (cust support rep was super helpful today)!

Cons: The connect easy part is NOT easy. Several times I have been kicked off somehow and I always have to call customer support to get it fixed.

I needed chat help ASAP and Rewa helped me quickly and efficiently and was a pleasure to speak with.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The customer service is always the best. I will pay more for good customer service than pay less and get no help. I am always satisfied when I need help.

Cons: For some reason, I can't log in with the regular website. I have to put app1 before the address. Not entirely sure if that's even Shipping Easy's fault. That's it!

The support staff helped me immediately, and I never felt like his responses were scripted

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I'#39;m still learning the software, understanding how it will fit into our logistics chain. I think it can replace a lot of things, but I need to figure out how to tie it into our order system to get the correct order numbers, etc. It being able to use our FedEx negotiated rates, as well as commercial USPS rates is very nice.

Overall: Saves time, consolidates

Excellent service!

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Someone is always available to chat and help when I need it. The system saves my customers information making it simple to print a shipping label for their products. Printing labels is as easy as a click of a button.

Cons: It takes a bit to figure it out. I had to chat with someone right away to get answers to some basic things I just did not understand about the system.

Excellent software, and even better customer service!

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that this Shipping Easy allows me to effortlessly create email marketing campaigns that are visually appealing and effective. I also really appreciate the customer service from this company. I utilize the Chat feature whenever I have questions, and it is clear that employees like customer rep go the extra mile in ensuring that I all of my questions are answered.

Cons: The only difficulty I have had with this software was the process of adding email addresses from our email mailing list to the Shipping Easy customer list. However, rep assisted me on this issue today and (nicely!) pointed out the mistake I was making.

New generation of shipping software

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Shippingeasy, as the name implies, has made shipping easy! The cloud-based software is reliable and feature-rich. I love the ease of creating return shipping labels and marketplace integrations for automatic order import.

Cons: Could use improvements in address standardization. I did contact support one time and the response could have been more helpful.

Capterra-loader

Customer service awesome

Dec 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: speeds up my business so I can move product faster. Keeps customer info on file for future reference.

Cons: takes some time to figure out set up at first; integration with my invoicing system would be nice! Ex: paid invoices are flagged as ready for shipping.

Easy, seamless, helpful, convenient

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it is very clear about what I need to ship and I can easily select how to ship it. Great customer service, great reporting.

Cons: That after you submit an order for shipment you have to wait about 4 seconds till the dialog box disappears to work on another order.

Overall: Running my business easily

Matthew was EXTREMELY helpful in my nightmare situation of my zebra printer not working!

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Your helpful staff! I would have been 100% lost without the ability to be able to get my issue fixed via your chat system.

Cons: It seems to be touchy with printers and printer names as I believe the issue I had was someone had simply changed the name of the computer being used.

I am not the most computer savvy person and I find it easy to navigate.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is great when I can't figure something out. The people are pleasant and very helpful and easily available.

Cons: When I am combining orders the software threatens me that it can't be undone! It makes me nervous every time.

Fixed with the help of a professional, Jessica, after several hours of frustration!!

Dec 16, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent software when it runs correctly. Super fast printing, economical, and sizes to fit any label/parcel.

Cons: Downloading and hooking up to ConnectEasy and my labelwriter was more headache than I needed. Wishing there was a more intuitive software download/instructions for linking everything.

epic

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: pros only every business need this. Makes having an online business fun. Our rep is a pro and it great to have her in our back pocket when we need support.

Overall: make shipping a pleasure

The absolute BEST customer service in the WORLD!!!

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. This product has been easy to use from day one. The help with integration was phenomenal, and any time we call customer service they are helpful, calm, and pleasant to deal with. We really like everything about this software.

I really appreciate the customer service at ShippingEasy!

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it updates all the marketplaces with the tracking and I like that you can set automated shipping rules so you only have to do a couple of clicks to print the same kind of item.

Cons: .

Overall: It really does make the shipping easy.

New to Shipping easy for my company and thus far it has met all of my expectations.

Nov 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It does what it says it will! I don't have to hand write labels! The ease of being able to review all of my pre-orders is excellent and something I would have had to deep due into the back office of my website for had I not decided to use shipping easy. Learning how to navigate the site was easy with the use of the support time on hand to be called and they were always extremely friendly when directing me to site offerings.

Every time I need help the Shipping Easy people help me!

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is fairly straight forward even for a non computer person. I have been thrilled to talk to live customer support every time I have a question.

Cons: It does not do it all for me. I still have to do my part... Really though, it is all right because it is fairly straight forward.

Overall: Easy to run our shipping!

Melody, my customer service representative, provided me with exceptional customer service!

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how integrated this software is for my WordPress website; the ease of use coupled with the user interface really makes it beyond compare.

Great!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very flexible and customizable. I like the additional flexibility of manual order packing slips which I just learned about.

Cons: Variations in USPS CPP vs. other sites. For some reason rates tend to be higher than that of Shippo or others

Great customer support and easy to work with!

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity of the software is great and easy to use. The program is straight forward and I love the ability to auto print labels.

Cons: There really isn't many I just wish the software would integrate with reverb platform every other platform connects well with shipping easy.

Overall: Ease of shipping.

Shipping Easy has always been amazing to work with since I first began with them.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love how it automatically populates all of the important information so it only takes me just a couple of minutes to finish what I need to do per package. Also their customer service is truly amazing!!! everyone there is extremely well trained and helpful. I tend to use their chat feature when I have a question.

Overall: how quickly and easily I can get my orders processed.

Customer service is so much better than ship station

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I can actually call someone and get help. They even helped me understand how to automate even more of my shipping. It was their suggestion to give me more help.

Cons: It does not let me change carrier according to day of the week. Please add this feature soon. Let me know as soon as it is implemented.