Who Uses This Software?

Docketbook's software will empower any business that users paper dockets or simple static form software solutions for their work tracking.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Pricing Details
    Includes up to 10 users and 100 dockets created per month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Docketbook
  • www.docketbook.io/
  • Founded 2015
  • Australia

About Docketbook

For many businesses the paper docket is the source of all information on work completed; it is also the source of significant costs or disputes due to lost or inaccurate dockets. Docketbook solves this with an integrated solution combining the ever present smart phone with leading edge cloud technology. More than paperless, Docketbook empowers your business by giving you real-time access to information from your dockets and real-time sharing of dockets with customers and other stakeholders.


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Docketbook Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

Docketbook Reviews Recently Reviewed!


Capterra loader

Heaps better than manual paper work

Sep 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Application simplifies the amount of manual paperwork, and then the transference of this to other systems, which incurs its own errors.

Cons: I have used the backend query to transfer information but found that it doesn't allow the user to select the information you want to extract. It is in some reports that you can get out of the web version.

Overall: Better recording, but without the weigh bridges being integrated, relies on the drivers to still enter the weights, would like this eliminated entirely so the system is more automatic and streamlined.

Vendor Response

by Docketbook on September 25, 2018

Thanks very much for the review Adrian, great that we are able to streamline some of your processes and eliminate paper.
Perhaps the direct integration to Excel will help with your data extract - that allows you to get to every piece of data on Docketbook live into Excel.
Would love to work with you on integration with weighbridge systems - if we can get a way of sending the data to our web services, docket automation is the next frontier!
Thanks again,
Mark

docketbook

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use,if you have multiple vehicles it enables you to track each vehicles delivery movements

Cons: difficult to change vehicle details if you have multiple vehicles in your fleet

Overall: Can see immediately what deliveries a certain vehicle has done without that vehicle returning to base to drop off paperwork

I can allocate work to my guys and they complete their dockets on their phones

May 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It saves time. I don't have to photocopy paper dockets and manually add up loads any more. This is all done for me with easy reports. I can see where my guys have last picked up or dropped off loads, really important if they are tracking sensitive or valuable materials. It includes fatigue management, weight and compliance checking so chain of responsibility is monitored and visible.

Cons: It took a bit of setting up at the beginning but once we were up and running it was great. It's worth talking to the team when you setup to make sure you do it right.

User friendly app

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly and great customer support

Cons: Regularly freezes so you have to close the app then reopen it