--- title: "Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163114/Zoho-Invoice/reviews/" page_type: "reviews" language: "en" --- Zoho Invoice 4.7 (823) [View alternatives](https://www.capterra.com/p/163114/Zoho-Invoice/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Zoho Invoice Ease of use 4.7 Customer Service 4.5 ## Pros and Cons in Reviews JR Julie R OwnerFood & Beverages, 2 - 10 employeesUsed the software for: I used a free trial. “What I like most about Zoho invoices is the ability to create custom invoices and send them to my customers.“ November 19, 2025 MU Marcos Alberto U ManagerComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “On the billing system although it is very complete it can be confusing for some new users, it can be difficult to integrate with other platforms, and integration with Zoho tools increases the cost, as these other tools are treated as a premium feature.“ October 29, 2024 MM Matthew M Summer Talent InternFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Zoho invoice is free for use making it my favorite tool for creating invoices and it makes it easier to track payment.“ November 29, 2025 BC Bernard C OwnerAutomotive, Self-employedUsed the software for: 1-2 years. “i can't go mobile yet to make my clients receipts right there when they ask, I have to email them, and they be wanting paper.“ September 25, 2024 Christine D Business ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “We are able to track our in-house lab invoices which makes it easy for me to calculate month end totals.“ September 24, 2025 Eric R MusicianMusic, Self-employedUsed the software for: 1-2 years. “It's also a little annoying to set up invoices for time - I work as a musician and often have to bill people for a "call" or for a few minutes, which is annoying.“ December 5, 2024 Nitish S Founder of NKS PVT LTDRetail, Self-employedUsed the software for: 1-2 years. “With the help of this I was able to send professional invoices quickly along with automatic payment reminders to my customers with different payment gateways.“ August 27, 2024 SS Sally S TutorE-Learning, Self-employedUsed the software for: 6-12 months. “I don’t like that once you set up a customer, you cannot change the monetary unit they are invoiced in once you have sent one invoice.“ September 26, 2024 ## Showing most helpful reviews Showing 1-25 of 823 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher H. Owner Arts and Crafts Used the software for: 2+ years ### "Amazing Product!!!!!" August 4, 2026 5.0 I have had a great experience with Zoho Invoice, as I use it for my small business with no issues at all. It has definitely helped keep track of business expenses and invoices. Pros I like the accessibility of the app, and that it is not overcomplicated to use. It is definitely setup for someone who doesn't have experience in this type of application. Cons I honestly haven't found anything that I don't like about it. Everything has worked above and beyond the expectations. Review Source SM Sherry M. Executive Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Zoho Invoice easiest to use and inexpensive" January 12, 2026 5.0 Overall Zoho invoice works perfectly with Zoho CRM which our company also uses. We have tried other programs that can take client's payments that work with our payment system, but still use zoho invoice so the client's can understand their invoice. Pros Zoho invoice has been my company's invoice system for over 10 years. It is inexpensive, user friendly and our clients find it the best option we have sampled for being detailed Cons The major con currently with zoho invoice is that we have been unable to integrate a payment system and so we are having to use another program just for that purpose. The other system also has an itinerary built into it as well. We have CRM and Invoice integrated but it does not always sync up quickly. Alternatives considered [WeTravel](https://www.capterra.com/p/163474/WeTravel/) Reason for choosing Zoho Invoice We actually use both. Wetravel is used for the itinerary it creates and for taking payments whereas Zoho Invoice works with our CRM, is least expensive and has the best invoice for our guests. Review Source JM Jenna M. Operations Design Used the software for: 6-12 months ### "Good for the most part " March 17, 2026 3.0 Overall good but something more simpified would be great. It served the purpose to track reciepts but we ended up switching. Pros Pricing was compedative and you were able to use a lot of functions but there was a learning curve if youve never used it before. Cons There were so man options and pages it was hard to navigate. I think they could work on somthign more user friendly. Review Source RT Ricki T. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Good free platform, with restricted options" April 24, 2026 4.0 Pros It is a great free tool that makes it super easy to send invoices and collect payments together in one place Cons The inability to use different currencies without upgrading to a higher paying account. I'd rather use something else Review Source DL Deyaneyra L. Accounting Assistant Accounting Used the software for: 2+ years ### "Good Invoicing Platform for Small Business" November 24, 2025 4.0 Apart from the this that I dislike from Zoho Invoice, there is not much I can disagree with the program. It really works with several users at the same time, it updates very quickly and managed communication with the clients. Pros I like Zoho because it helps us in the invoicing of our small firm, we can make recurring invoices, charge to clients, and they can make payments through the invoice or portal. Cons What I don’t like so much about Zoho is that it can be very difficult to have a perfect accounting of invoices and revenues. As we divide revenues in three categories, but have almost 60 items. I made this a little easier by making a custom field that says Category and have a help text with the available options. But its still a job to reconciliate monthly. Some invoices that are made from timing instead from an item, are not revealed in this view. Also, invoices made to reimburse expenses made, appears as revenue in the sales report. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Started a greater- registered business. Before that was a sole proprietor and Wave was useful. Review Source VR Verified Reviewer Digital Creator Media Production Used the software for: 6-12 months ### "Easy, Quick and Useful!" October 2, 2025 5.0 It was a good experience using the Zoho Invoice product. I've found a nice liking to simplicity of the Zoho products and their Invoice system continues with that. Pros I like the simplicity of using Zoho Invoice. It allows me to quickly put together an invoice for a client without much hassle. In the Free tier, you get a good amount of features that allow you to get the job done. I like the fact it's secure by 2FA for the signing. Cons I found it a little tricky to work out how to set up the payments part, especially if I wasn't using a payment gateway, and wanted to provide transfer details directly. Although after some time looking around, I managed to get it figured out. Alternatives considered [Invoicely](https://www.capterra.com/p/129680/Invoicely/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Invoice I found the Zoho platform much easier to get started with, and a good amount of features on the free tier to get started with. Review Source RM Rodney M. Contractor Business Supplies and Equipment Used the software for: 1-2 years ### "The scams apps will truck you here , be careful " July 30, 2025 5.0 Well I spend to much time to find one app ,than I can easily set up my invoices for work , and I was mad bc I always had it and never tried before , until I did it , and is the best thing can happened to me Pros This app honestly have one of the most important thinks , than any app most have ..and is the easily and fast ways for do anything in this app Cons Pretty much I have to be honest , and I don’t lie here , so is nothing bad bc I m really love this app in general Switched from [Invoiced](https://www.capterra.com/p/222215/Invoiced/) I was desperate trying to find one app like Zoho , than in one month I tried like 7 apps and all of them was so hard and difficult until I find my salvation Review Source MC Mary C. Managing Director Individual & Family Services Used the software for: 1-2 years ### "Excellent fully customisable design" March 17, 2025 5.0 The best company run by the most competent and compassionate people in the world. They have done more for my business than any one else and help me to get paid in full on time and to see what is not working in my business through expense and days to get paid tracking features - enabling me to make strategic decisions too. Pros Simple, high level of functionality, free for first 1000 invoices, genuinely supporting small businesses, excellent demos by staff online in India. Cons Not enough people know how great it is. I wish it was a standard part of all small business training and the endless business podcasts by bankrolled people who do not understand what starting from scratch really means. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/)[QuickBooks Solopreneur](https://www.capterra.com/p/212141/QuickBooks-Self-Employed/) Reason for choosing Zoho Invoice Both horribly complex and not user friendly. They also took hours to set up even for the trial run. This was ready within an hour to act as the front end for the admin for my business. Review Source PP Phillip P. Director Education Management Used the software for: 1-2 years ### "Great product, hard to believe it is free!" July 2, 2025 5.0 Pros It is free, that makes it pretty amazing. But it is also easy to set up, incredibly customizable, and endlessly connected. Cons The upload process is very complex due to tax codes, item codes, etc. It is pretty difficult to bulk upload invoice details (at least for me and I am pretty tech savvy). I have ended up just choosing to manually enter invoice data to save time messing with bulk uploads that get nowhere. Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Authorize.net invoice option is very limited and although it is free with our authorize.net usage account, Zoho Invoice is also free and way easier to use with exponentially more abundant and better features. Review Source sK shawna K. Executive Director Management Consulting Used the software for: 1-2 years ### "If you can login, it's good" June 30, 2025 3.0 The worst customer support. Leaves me so frustrated and never helps me. Zoho implemented OneAuth that doesn't work so every month when I go to login & send invoices, I can't. I have to call and/or email customer support but nothing happens. I end up having to send out my invoices late. Makes me look very unprofessional. Pros Free invoicing which is great since I'm a small business. Easy to get setup and send invoices and add my logo. Cons Zoho implemented OneAuth that doesn't work so every month when I go to login & send invoices I can't Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Zoho Invoice ease of use and better costs for what i needed Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) quickbooks costs increased significantly Review Source VR Verified Reviewer Business Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "ZOHO Review" September 24, 2025 5.0 Great experience for me as the business manager and our staff who enters internal invoices. It's the best tool I've found in a long time and makes my job much more efficient! Pros Easy to use, great value, multiple user functionality. We are able to track our in-house lab invoices which makes it easy for me to calculate month end totals. Cons Not much to dislike although maybe reducing the number of clicks to enter payments. Would like to see more customized reports. Review Source RL Rohit L. CEO Information Technology and Services Used the software for: 6-12 months ### "Amazing and Fun to use" August 28, 2025 5.0 Amazing! All the Zoho products are so much fun to use. The provision of taking payments from the same system is a cherry on the cake. Pros Simple to use and start without having to train yourself. And that its free. All their apps are configurable and very flexible. Cons The fact that the demo account was not upgradable, I had to create a new account to use it. It took me a while to understand this. Review Source SA Samir A. Co founder Retail Used the software for: 6-12 months ### "User friendly " February 24, 2025 5.0 Am not familiar with more accounts related software, but i tried 4-5 deferent zoho is the one i chose, its user friendly Pros Minimal and understandable, i change another software to zoho only itx not complicated Cons More Convenient Use friendly Support for all sites Switched from [PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/) Convenient and Esy to use Not trustworthy Review Source SIH SYED IMRAN H. CEO Business Supplies and Equipment Used the software for: Less than 6 months ### "Excellent AND superb" April 20, 2025 5.0 Pros user friendly it's very helpful and profitable Cons there is no such thing to describe , its an nice app for business Review Source CC Colleen C. Owner, Garden and Bee Wrangler Consumer Goods Used the software for: 6-12 months ### "Easy to use and customize. Perfect for very small business!" April 2, 2025 5.0 Pros Easy to use and customize. And free - a perfect price for my very small honey business. Much better than doing each by hand and not having the ability to keep track of sales and customers. Cons Invoices do get caught in Spam filters fairly frequently. Review Source TS Tiffany S. Accounting Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Zoho invoice delivers good services." December 8, 2024 4.0 Pros I have been in love with payment reminders features of this tool which reminds when due reaches to make payments Cons The Zoho product especially Zoho invoice is costly like hell Review Source VR Verified Reviewer Musician Music Used the software for: 1-2 years ### "Zoho Invoice - Easy to Use and Super Flexible" December 5, 2024 5.0 Pros Easy to use, simple to get set up with a custom business name and auto-fill details, lots of features that I've not even explored yet - including payment portal! Cons PDF generation of invoices is a little convoluted for what I consider to be my number one most used feature. It's also a little annoying to set up invoices for time - I work as a musician and often have to bill people for a "call" or for a few minutes, which is annoying. Maybe if the software could be expanded to make billing people for rented equipment easier too? It was also quite hard to add on bank details to the invoice. Review Source DZ Dana Z. Owner Accounting Used the software for: Less than 6 months ### "Great if you can take a bit to learn" May 27, 2025 4.0 Pros Free option has a lot to offer. The website has a clean layout and you can preview the email before it's sent. Cons It is quite a bit confusing at first, trying to figure out how to adjust the email. The formatting within the email can be a bit difficult to sort out. Review Source GS George S. Senior Recruiter Information Technology and Services Used the software for: 6-12 months ### "Excellent free invoicing tool" December 10, 2024 5.0 Zoho Invoice is an exceptional invoicing solution, particularly for freelancers and small businesses looking for a cost-effective way to manage billing and payments. Pros Customizable Invoice templates and automated payment reminders Cons limited advanced features and occasional syncing delays Review Source JM Jon M. Financing Information Technology and Services Used the software for: 6-12 months ### "Feature-Rich, User-Friendly Invoicing Tool Perfect for Small Businesses" November 13, 2024 5.0 Zoho Invoice is a powerful, easy-to-use invoicing solution that’s packed with essential features for managing billing, payments, and client communication. Pros Comprehensive Invoicing Features and user friendly Interface. Cons Limited integrations outside zoho suite and just basic mobile app features. Review Source EO Eniola O. Strategist Marketing and Advertising Used the software for: 1-2 years ### "Ease of use" December 27, 2024 5.0 Pros It's easy to use and very easy to navigate. Cons None that I know of right now. I think it's a good product. Review Source KD Katie D. Human Resources Generalist Food & Beverages Used the software for: 1-2 years ### "Zoho Invoice is Great!" September 12, 2024 5.0 Zoho Invoice has been a great asset to our business. They're the way to go if you want an invoice platform with a almost seamless interface, without paying top dollar. Pros Zoho Invoice makes it easy to craft all different types of invoices for my clients. This platform also gives detailed analytics of the invoices, including who's paid and who hasn't paid. On top of everything, this platform is free to use and is on par if not better than similar paid platforms due to the wide array of customization and other features. What's also helpful is the fact that I can craft invoices in different languages. Our restaurant gets a lot of Japanese foreigners so this is a great help. Cons There have been times in the past when the platform would experiences glitches, including not being able to sign in. Review Source FR Frank R. CEO, psychologist Mental Health Care Used the software for: I used a free trial ### "Zoho Invoice helping new businesses" November 15, 2024 5.0 Smooth, efficient and clear. The fields are particular so there's no time for confusion while looking for the blank. Pros It's very friendly. There are no extra lines to click, and it is not overwhelming, like Zoho CRM. With this one, Zoho Invoice, I can do an invoice in less than 5 minutes. And the best it's that is free! So, kudos to Zoho for helping new businesses. Cons I have to input the information about the clients, but it would be pointless without it. Overall, I'm not complaining about Zoho Invoice. Review Source NK Nataliya K. Director Automotive Used the software for: 1-2 years ### "Zoho review" October 16, 2024 5.0 Just great, easy to work, convenient, etc. Pros Easy to use, free, can add 3 companies for free. Cons I don't find anythyng inconvenient about this app. Review Source CS Chamara S. Managing Director Construction Used the software for: Less than 6 months ### "A good solution for SME" October 4, 2024 5.0 It good and convenient, so far no problem Pros Its simplicity and friendly user interface Cons nothing at all, but I would recommend to add some features on bulk information uploading feature Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.