# Page 10 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

[View alternatives](https://www.capterra.com/p/163114/Zoho-Invoice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 226-250 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

aL

aaminah L.  
Graphic Designer  
Marketing and Advertising  
Used the software for: I used a free trial

### "It's Excellent"

December 7, 2023

5.0

Pros

It's an easy to use application that I have access to on my phone. I can create invoices on the go and send them to my customers instantly. This is great when I'm pressed for time and need to send these documents off easily. I can also track who owes me money which is convenient when I have so many orders on a daily basis and cannot keep track of these things myself.

Cons

The app would be better if it had some of the features on the sirte.

Switched from

[Bookipi](https://www.capterra.com/p/195165/Bookipi/)

I wanted an app that allows me to switch between my businesses

Review Source

VR

Verified Reviewer  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Zoho Rocks"

March 30, 2023

5.0

Great

Pros

I would like to learn more about the other capabilities of the platform that may benefit me in other areas of my business and Investing needs. I could actually benefit from some budgeting and planning on a personal level.

Cons

Make learning easier.More templatesA personal version

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Cost of upgrading as well as integration

Review Source

VR

Verified Reviewer  
Owner/Manager  
Events Services  
Used the software for: 6-12 months

### "Zoho Invoice Great for Small Business "

October 28, 2023

4.0

Pros

The fact that Zoho has it all together makes it easier and faster for new business setup.

Cons

We have only been using Zoho less than a year. And even though there are things we are still exploring, I really don’t have any real negative things I can say.

Review Source

sD

shanti D.  
Design Engineer  
Architecture & Planning  
Used the software for: 2+ years

### "Simple and intuitive interface"

July 12, 2021

5.0

Overall it's a great application with lots of features in less amount of money. It also supports all major payment getaways and provides all support for integration. I have been using it for a few years now and Im very happy about the service.

Pros

Affordable price with easy and simple interface.Professional invoicing in a reasonable price.Zoho provide invoice templates with customizable and comprehensive features.Zoho also provide the full feature mobile application for easy and user friendly options.

Cons

There live chat feature is bit messy and slow.

Review Source

KV

Kobus V.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Easy to use product"

May 10, 2023

4.0

Pros

Very user friendly and effective in implementation of most invoicing activities.

Cons

No not really. Very comprehensive in its use cases

Alternatives considered

[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

Review Source

SK

Sabarieshwar K.  
Merchandiser  
Apparel & Fashion  
Used the software for: 6-12 months

### "Good to use but need few tweaks to have the best experience"

October 27, 2022

5.0

Pros

This software is very easy to understand and use, and one of the main advantage is that it also has mobile app so that we can check and also create invoices even through the phone itself.

Cons

Few things like no automatic payment updating and complexity in adding new sku has to be upgraded so it will be more user friendly

Review Source

AS

Andres S.  
Founder  
Wine and Spirits  
Used the software for: 6-12 months

### "Zoho invoice is a very useful and not expensive tool to manage billing, invoicing and financials"

March 18, 2023

5.0

reducing invoicing creation time, invoicing payment management and customer management.

Pros

InvoicingFinancial reportingAccountingexpenses managementcustomers management

Cons

integration with microsoft application will be ideal

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

Zoho has more functionalities and easier to use

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Zoho has more functionalities and easier to use

Review Source

VR

Verified Reviewer  
Business Owner  
Design  
Used the software for: 1-2 years

### "Free to Paid - Service & Expectations Can Use Improvement"

April 6, 2019

3.0

Overall starting out it was ok. Even though there were setbacks it helped on a budget. However there are much better programs out there that are less maintenance and easier to use.

Pros

The free service makes it great for someone starting or learning how to use invoices with no overhead. Its easy to use and print reports for file keeping, and visually appealing to customers.

Cons

If you are looking for more advanced features like advanced payment processing or sending to more than 5 users. etc, you will want to use the pro version or most likely look somewhere else for the price you pay. The customer service is terrible and outsourced to other countries. This is an issue if you need any assistance whatsoever.

Review Source

Francisco P.  
CTO  
Publishing  
Used the software for: 2+ years

### "Love it"

November 21, 2018

5.0

I've use many different invoicing softwares, some of them very very expensive. None of them are close to the level of satisfaction I get with Zoho Invoicing, the best part is that it integrates with the whole suite of apps and is just perfect. Can't ask for more form this software

Pros

Invoicing is usually a tedious task, but somehow Zoho Invoice makes it super easy to create an invoice in less than a minute, there is nothing in there that I would miss. The best part is that It has an iOS App that makes it so easy.

Cons

Some times is difficult to change the currency for a client.

Review Source

ML

Marios L.  
CEO  
Consumer Goods  
Used the software for: 1-2 years

### "The best free version that supports its users!"

April 4, 2023

5.0

Pros

Free , easy, good support, good features

Cons

I dont have any cons. I really like using this product.

Reason for choosing Zoho Invoice

Because of the free version. While my company is small i can use it with ease and later i can buy the whole product when i am ready for the upgrade economicaly.

Review Source

TA

Tim A.  
Owner/Developer  
Computer Software  
Used the software for: 2+ years

### "Great Invoicing software"

March 18, 2023

5.0

Love it.

Pros

Price, ease of sending invoice to customer

Cons

Invoice setup. Getting the invoice header/customer name is confusing

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Cost

Review Source

MM

Michael M.  
President  
Environmental Services  
Used the software for: 2+ years

### "Invoicing for non-tech users"

August 11, 2023

5.0

I like Zoho invoice for professional service invoicing. It allows you to enter daily descriptions of services and hours/ fractions of hours that clients want to see.

Pros

It was easy to set up a company account, clients, projects and invoice fields

Cons

It was not possible to select new time entry and have the same project without entering new entry and re-enter client, project, etc.

Switched from

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

New editions of Timeslips were very expensive for what I needed in my business.

Review Source

DK

Dennis K.  
Director  
Retail  
Used the software for: Less than 6 months

### "Zoho is the Best!"

December 8, 2023

5.0

The Best! Easily customisable! Unlike other invoicing platform I was using before, I don't have to log into every single customer account to create invoices. Saved me a lot of time!

Pros

Unlike other invoicing platform I was using before, I don't have to log into every single customer account to create invoices. Saved me a lot of time!

Cons

Nothing up to so far Unlike other invoicing platform I was using before, I don't have to log into every single customer account to create invoices. Saved me a lot of time!

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Hustle to move from one customer account to another

Review Source

MO

Mihaela O.  
Affiliate marketing manager  
Management Consulting  
Used the software for: 6-12 months

### "Great for small business invoicing"

May 7, 2024

5.0

I needed a simple invoicing solution, compared and tried a couple of tools, and ended up with Zoho, which seems the best for my needs.

Pros

Ease of use, free version, templates easy to customize

Cons

No cons encountered while using it, during the past 6 month.

Switched from

[PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/)

Found a better and more affordable payment method and it didn't make sense to keep using PayPal for invoice creation only.

Review Source

NT

Nicholas T.  
Director Of Operations  
Real Estate  
Used the software for: 1-2 years

### "good software - some useful features"

October 3, 2019

3.0

Overall it got the job done with creating invoices but we ultimately cancelled the subscription. It was too expnesive for what it was and we just started doing invoices through Word or Excel. If you have the entire suite I could see why some businesses love and succeed with Zoho.

Pros

we used this software mostly to create intercompany and corporate invoices to vendors. I liked how you can set them up on a recurring basis, customize recipients and the look of the invoice and that you could access on your mobile device.

Cons

didn't integrate with our main accounting software so it was a lot of double entry. I also didn't like how every part of Zoho was a different section and product and price. For just Zoho invoice it was expensive and confusing for some users, being unable to use other parts of the system

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing Zoho Invoice

At the time we just needed the invoice feature so it was easier and cheaper to set up than others.

Review Source

Response from Zoho

October 28, 2019

Dear Nicholas, Thanks for taking the time to share your feedback. We understand that you felt the product to be expensive and that some of your users found it could be more intuitive. Sorry about that. If you are ready to give us a chance, we are happy to schedule a call, know your requirements and suggest the best plan. We believe the import/export functionalities and our REST APIs could help you with pushing the data to your accounting platform. Just drop an email to support@zohoinvoice.com and we shall get in touch with you. We would love to have you back with us! Regards, Harikrishna The Zoho Invoice team

RS

Renie S.  
Travel Specialist  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great product"

November 27, 2023

5.0

Pros

I recently started using Zoho Invoice and I have to say, I'm really impressed with it. The software is incredibly user-friendly and easy to navigate, even for someone like me who isn't particularly tech-savvy. I love the fact that I can customize my invoices with my own branding and that it integrates seamlessly with my other business tools, like Square and PayPal. The security features are also top-notch, which gives me peace of mind when I'm dealing with sensitive financial information. Overall, I highly recommend it to any business owner who needs a reliable and efficient invoicing solution.

Cons

My only issue about using Zoho Invoice is the recurring invoice options. I have had a few clients not receive them. I believe this to be a glitch because I have not had this issue until recently and I have been using the software for four months now.

Review Source

Frank W.  
Senior Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Zoho Invoice: great for small businesses "

October 26, 2018

5.0

Pros

This software is really simple to master and use. The UI is great, navigation is simple and it's easily customizable to meets your needs depending on what you want. Creating customized invoices that match your brand is so easy that just about anyone can actually use this software. I also like that the pricing is really affordable

Cons

It's not an accounting software. Just for invoices and must be used with CRM. Other than that, I don't see anything bad about this software

Review Source

Tammi C.  
Owner  
Public Relations and Communications  
Used the software for: 2+ years

### "Long time user, first time reviewer"

March 23, 2023

5.0

Pros

I cannot recall how I first learned about Zoho services, but I've now been using them for many years to track projects and invoices for my small freelancing business. I switched over from Xin Invoice for desktop (not sure if they ever made the switch to offering it online themselves). Zoho's clean and easy-to-use online portal makes the thankless (and often anxiety-raising) tasks of small business administration much, much easier to manage. I am super grateful to the Zoho team for putting together such a well-considered product.

Cons

No issues! Zoho is a wonderful product through and through.

Review Source

EF

Elizabeth F.  
Owner  
Design  
Used the software for: 2+ years

### "Essential to my one person business"

April 10, 2023

5.0

I feel quite relaxed using it, knowing that anything new I wanted to do I could contact support for a sensible and well considered response.

Pros

Allows me to present professional invoices to clients and I can track my income for my accountant

Cons

For a free account - I used to pay a monthly subscription and was happy to do that - I have no issue with anything Zoho. Like the security of 1-Auth app as well.

Review Source

MD

Melody D.  
Business Owner  
Education Management  
Used the software for: 6-12 months

### "Zoho Invoice"

April 22, 2024

5.0

Excellent - I rate this product very highly

Pros

Easy to use, I am not an accountant nor have I ever understood accountancy however the proccess is easy to understand and get started immediately.

Cons

Nothing about Zoho is difficult to understand.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

It is an accounting package for accountants and not for the layman

Review Source

LS

Lauren S.  
President  
Retail  
Used the software for: 2+ years

### "Intuitive with the ability to optimize to suit your needs"

July 7, 2022

4.0

Pros

Zoho Invoice can be as simplistic or detail-oriented as you'd like it to be. Products can be saved to your catalog for future reference and customers can be pulled from Zoho CRM to save time and maintain continuity of records.

Cons

When using Zoho Invoice as a ledger, I'm finding it's not so easy to browse through much older invoice records when attempting to update their status and record payments as they were received. If you are viewing the records of a particular customer's account, you have to manually scroll through batches of transactions at a time and, if at any point, your browser closes or restarts, you too must begin again with the search to find where you last left off.

Review Source

HL

Houmame L.  
CEO technique  
Computer Software  
Used the software for: 6-12 months

### "Avis zoho invoice"

November 26, 2023

4.0

Pros

La simplicité d'utilisation, la mise en place très rapide et l'interface très intuitive également disponible en version app mobile

Cons

Le paiement via carte banquaire sans tiers like stripe car ne permet pas d'éviter les frais de transactions

Review Source

KC

Kelli C.  
Owner/Designer  
Design  
Used the software for: 1-2 years

### "Amazing product"

March 16, 2023

5.0

Pros

I love how easy it is to use Zoho. It's easy to understand, and it doesn't over complicate creating and sending out estimates and invoices to my clients. I also love having a client portal to help keep all of my clients information private.

Cons

I have not experienced any cons while using Zoho thus far.

Review Source

PV

Paul V.  
Managing Director  
Food & Beverages  
Used the software for: 2+ years

### "Used the paid system when I wanted to renew they advised me it became free"

March 17, 2023

5.0

it gave me so much more time to focus on other work.I do use paid soho books for another company as it has more options and possibilities

Pros

easy use, great product for a SME that is just starting, or a one man show

Cons

can't really think of anything, maybe the fact you can't purchase in other currencies and bill in other currencies that are not the same

Reason for choosing Zoho Invoice

easier to use

Review Source

AG

Alfredo G.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "Awesome and Easy to use Invoice system"

April 5, 2023

5.0

Pros

Even though I dont use all the features on Zoho, the ones that I do uses are so easy to understand and customize to my exact needs.

Cons

I don't think that there is something not to like about Zoho.

Reason for choosing Zoho Invoice

First of all it is Free. I did look at other products online but they seemed a little to bland, not enough options to customize for my needs.

Review Source

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